Last modified by Xiaoling on 2024/10/21 15:44

From version 73.11
edited by Xiaoling
on 2022/05/07 15:41
Change comment: There is no comment for this version
To version 73.7
edited by Xiaoling
on 2022/05/07 15:10
Change comment: There is no comment for this version

Summary

Details

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Content
... ... @@ -316,13 +316,9 @@
316 316  [[image:1651828211026-220.png||height="405" width="191"]]
317 317  
318 318  
319 -(((
320 320  4. Onboarding your device
321 -)))
322 322  
323 -(((
324 324  Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue. 
325 -)))
326 326  
327 327  [[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
328 328  
... ... @@ -387,9 +387,7 @@
387 387  
388 388  [[image:image-20220506181408-1.png||height="451" width="513"]]
389 389  
390 -(((
391 -**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**
392 -)))
386 +**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,**
393 393  
394 394  
395 395  ==== 4. Installation of Antenna ====
... ... @@ -452,8 +452,8 @@
452 452  
453 453  (% class="box infomessage" %)
454 454  (((
455 - apt update
456 - apt install network-manager
449 + apt update
450 + apt install network-manager
457 457  )))
458 458  
459 459  [[image:image-20220507140730-1.png]]
... ... @@ -465,7 +465,7 @@
465 465  
466 466  (% class="box infomessage" %)
467 467  (((
468 - reboot
462 + reboot
469 469  )))
470 470  
471 471  [[image:image-20220507140814-2.png]]
... ... @@ -476,7 +476,7 @@
476 476  
477 477  (% class="box infomessage" %)
478 478  (((
479 - iw dev
473 + iw dev
480 480  )))
481 481  
482 482  [[image:image-20220507140941-3.png]]
... ... @@ -487,7 +487,7 @@
487 487  
488 488  (% class="box infomessage" %)
489 489  (((
490 - nmtui
484 + nmtui
491 491  )))
492 492  
493 493  [[image:image-20220507140953-4.png]]
... ... @@ -542,9 +542,7 @@
542 542  
543 543  [[image:1651832742262-209.png||height="297" width="365"]]
544 544  
545 -(((
546 546  Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
547 -)))
548 548  
549 549  
550 550  ===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
... ... @@ -551,20 +551,14 @@
551 551  
552 552  [[image:1651832811038-780.png||height="462" width="216"]]
553 553  
554 -(((
555 555  If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve.
556 -)))
557 557  
558 558  
559 559  ===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code =====
560 560  
561 -(((
562 562  After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.
563 -)))
564 564  
565 -(((
566 566  If you don’t see MAC address, make sure your mobile has good internet connection.
567 -)))
568 568  
569 569  [[image:1651832880009-473.png]]
570 570  
... ... @@ -586,24 +586,16 @@
586 586  
587 587  ===== 7.11 Why the frequency/region is not the same what I purchased? =====
588 588  
589 -(((
590 590  Each HP0D is inspected and configured prior to shipping.
591 -)))
592 592  
593 -(((
594 594  If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.
595 -)))
596 596  
597 597  
598 598  ===== 7.12 Can use the frequency to a region where is not support? =====
599 599  
600 -(((
601 -Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:
602 -)))
582 +Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link
603 603  
604 -(((
605 605  [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
606 -)))
607 607  
608 608  
609 609  ===== 7.13 Can change the frequency of the HP0D Miner? =====
... ... @@ -613,13 +613,11 @@
613 613  
614 614  ==== 8. Supports ====
615 615  
616 -(((
617 -If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].
618 -)))
594 +If you are experiencing issues and can’t solve, you can send mail to
619 619  
620 -(((
596 +[[support@dragino.com>>mailto:support@dragino.com]]
597 +
621 621  With your question as detail as possible. We will reply and help you in the shortest.
622 -)))
623 623  
624 624  
625 625  ==== 9. Order Info ====
... ... @@ -634,53 +634,27 @@
634 634  
635 635  ==== 10. Manufacturer Info ====
636 636  
637 -(((
638 638  **Shenzhen Dragino Technology Development co. LTD**
639 -)))
640 640  
641 -(((
642 642  Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
643 -)))
644 644  
645 -(((
646 646  LongCheng Street, LongGang District ; Shenzhen 518116,China
647 -)))
648 648  
649 649  
650 650  ==== 11. FCC Warning ====
651 651  
652 -(((
653 653  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
654 -)))
655 655  
656 -(((
657 657  ~-~- Reorient or relocate the receiving antenna.
658 -)))
659 659  
660 -(((
661 661  ~-~- Increase the separation between the equipment and receiver.
662 -)))
663 663  
664 -(((
665 665  ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
666 -)))
667 667  
668 -(((
669 669  ~-~- Consult the dealer or an experienced radio/TV technician for help.
670 -)))
671 671  
672 -(((
673 -
674 -)))
675 675  
676 -(((
677 677  Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
678 -)))
679 679  
680 -(((
681 -
682 -)))
683 683  
684 -(((
685 685  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
686 -)))