Last modified by Xiaoling on 2024/10/21 15:44

From version 73.11
edited by Xiaoling
on 2022/05/07 15:41
Change comment: There is no comment for this version
To version 47.1
edited by Xiaoling
on 2022/05/06 17:44
Change comment: Uploaded new attachment "1651830269830-572.png", version {1}

Summary

Details

Page properties
Content
... ... @@ -21,108 +21,122 @@
21 21  
22 22  (((
23 23  (((
24 + The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,
25 +)))
26 +
24 24  (((
25 -The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
28 + Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges
26 26  )))
30 +
31 +(((
32 + at low data rates.
27 27  )))
28 28  )))
29 29  
30 30  (((
31 31  (((
38 +
39 +)))
40 +)))
41 +
32 32  (((
33 -HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
43 +(((
44 + HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in
34 34  )))
46 +
47 +(((
48 + ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech
35 35  )))
50 +
51 +(((
52 + packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
36 36  )))
37 37  
38 38  (((
56 + HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining**
57 +)))
58 +)))
59 +
39 39  (((
40 40  (((
41 -HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
62 +**~ and connects max 2 x LoRaWAN servers at the same time**.
42 42  )))
43 43  )))
65 +
66 +(((
67 +(((
68 +
44 44  )))
70 +)))
45 45  
46 46  (((
47 47  (((
74 +**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use
75 +)))
76 +
48 48  (((
49 -**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
78 + for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
50 50  )))
51 51  )))
81 +
82 +(((
83 +(((
84 +
52 52  )))
86 +)))
53 53  
54 54  (((
55 55  (((
90 + HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also
91 +)))
92 +
56 56  (((
57 -HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
94 + customize the frequency bands to use in their own LoRaWAN network.
58 58  )))
59 59  )))
60 -)))
61 61  
62 62  
63 63  ===== 1.2 Specifications =====
64 64  
65 65  (((
66 -(((
67 67  **~ Hardware System:**
68 68  )))
69 -)))
70 70  
71 71  (((
72 -(((
73 73   Linux Part:
74 74  )))
75 -)))
76 76  
77 77  * (((
78 -(((
79 79  Raspberry Pi 4
80 80  )))
81 -)))
82 82  
83 83  (((
84 -(((
85 85  **~ Interface:**
86 86  )))
87 -)))
88 88  
89 89  * (((
90 -(((
91 91  10M/100M RJ45 Ports x 1
92 92  )))
93 -)))
94 94  * (((
95 -(((
96 96  LoRaWAN Wireless
97 97  )))
98 -)))
99 99  * (((
100 -(((
101 101  Power Input: 12V 2A, DC
102 102  )))
103 -)))
104 104  
105 105  (((
106 -(((
107 107  **~ Operating Condition:**
108 108  )))
109 -)))
110 110  
111 111  * (((
112 -(((
113 113  Work Temperature: -20 ~~ 65°C
114 114  )))
115 -)))
116 116  * (((
117 -(((
118 118  Storage Temperature: -20 ~~ 65°C
119 119  )))
120 -)))
121 121  * (((
122 -(((
123 123  Power Input: 12V 2A, DC
124 124  )))
125 -)))
126 126  
127 127  ===== 1.3 Features =====
128 128  
... ... @@ -144,55 +144,46 @@
144 144  ===== 1.4 Label info and login name =====
145 145  
146 146  
147 -[[image:1651803959860-394.png||height="500" width="375"]]
161 +(% style="text-align:center" %)
162 +[[image:1651803959860-394.png||height="653" width="490"]]
148 148  
164 +
165 +
149 149  (((
167 +**~ Label information:**
168 +)))
169 +
150 150  (((
151 -**Label information:**
171 +
152 152  )))
153 -)))
154 154  
155 155  (((
156 -(((
157 -**Device host name:**      (% class="mark" %)dragino-xxxxxx
175 +**~ Device host name:**      (% class="mark" %)dragino-xxxxxx
158 158  )))
159 -)))
160 160  
161 161  (((
162 -(((
163 -**Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
179 +**~ Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
164 164  )))
165 -)))
166 166  
167 167  (((
168 -(((
169 -**Miner animal name**: xxx-xxx-xxx
183 +**~ Miner animal name**: xxx-xxx-xxx
170 170  )))
171 -)))
172 172  
173 173  (((
174 -(((
175 -**Miner address**:          112xxxxxx
187 +**~ Miner address**:          112xxxxxx
176 176  )))
177 -)))
178 178  
179 179  (((
180 -(((
181 -**Eth MAC address**: A8: 40: 41: EF: FE: CD
191 +**~ Eth MAC address**: A8: 40: 41: EF: FE: CD
182 182  )))
183 -)))
184 184  
185 185  (((
186 -(((
187 -**Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
195 +**~ Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
188 188  )))
189 -)))
190 190  
191 191  (((
192 -(((
193 -**SN**:  device serial number.
199 +**~ SN**:  device serial number.
194 194  )))
195 -)))
196 196  
197 197  
198 198  ==== 2. Quick Start & Onboarding ====
... ... @@ -199,9 +199,13 @@
199 199  
200 200  (((
201 201  (((
202 -The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
207 + The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after
203 203  )))
209 +
210 +(((
211 + connecting to its Wi-Fi network, or via its WAN Ethernet port.
204 204  )))
213 +)))
205 205  
206 206  (% class="wikigeneratedid" id="H-2" %)
207 207  (((
... ... @@ -213,54 +213,64 @@
213 213  ====== 2.1.1 via HP0D’s Access Point. ======
214 214  
215 215  (((
225 + At the first boot of HP0D, it will auto generate a Wi-Fi network[[image:1651804327535-321.png||height="325" style="float:right" width="199"]]
226 +)))
227 +
216 216  (((
217 -At the first boot of HP0D, it will auto generate a Wi-Fi network
229 +
230 +)))
218 218  
219 -[[image:1651804327535-321.png||height="325" width="199"]]
232 +(((
233 + called           : **//HPD-dragino-xxxxxx//**
220 220  )))
235 +
236 +(((
237 + with password:  **//dragino+dragino//**
221 221  )))
222 222  
223 223  (((
241 +
242 +)))
243 +
224 224  (((
225 225  
226 226  )))
227 -)))
228 228  
229 229  (((
230 -(((
231 -(% class="box infomessage" %)
232 -(((
233 - called           : **//HPD-dragino-xxxxxx//**
249 + You can use a PC to connect to this Wi-Fi network. The PC will
234 234  )))
235 -)))
236 -)))
237 237  
238 238  (((
239 -(((
240 -(% class="box infomessage" %)
241 -(((
242 - with password:  **//dragino+dragino//**
253 + get an IP address 10.130.1.xxx and the HP0D has the default
243 243  )))
244 -)))
245 -)))
246 246  
247 247  (((
248 -(((
249 -You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
257 + IP 10.130.1.1
250 250  )))
251 -)))
252 252  
253 -[[image:1651804397792-591.png||height="402" width="763"]]
254 254  
255 255  
262 +
263 +
264 +
265 +(% style="text-align:center" %)
266 +[[image:1651804397792-591.png]]
267 +
268 +
269 +
256 256  ====== 2.1.2 Connect via HP0D hostname ======
257 257  
258 -(((
259 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
272 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
260 260  
261 -Like: __**//http:~/~/dragino-4ba54a//**__
262 -)))
274 + PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
263 263  
276 + Web-UI via HP0D’s hostname.
277 +
278 +
279 + Like: __**//http:~/~/dragino-4ba54a//**__
280 +
281 +
282 +(% style="text-align:center" %)
264 264  [[image:1651804629009-699.png]]
265 265  
266 266  
... ... @@ -267,82 +267,93 @@
267 267  ====== 2.1.3 Connect via Ethernet Port ======
268 268  
269 269  (((
289 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the
290 +)))
291 +
270 270  (((
271 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
293 + router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
272 272  )))
273 -)))
274 274  
275 275  (((
276 -If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
297 +
277 277  )))
278 278  
300 + If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
301 +
302 +(% style="text-align:center" %)
279 279  [[image:1651804782523-623.png]]
280 280  
281 281  
306 +
282 282  ===== 2.2 Generate QR Code =====
283 283  
284 284  (((
285 -Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
310 + Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
286 286  )))
287 287  
288 288  (((
289 -Note: After onboarding, this wallet will become owner of this hotspot.
314 + Note: After onboarding, this wallet will become owner of this hotspot.
290 290  )))
291 291  
292 -[[image:image-20220506140312-1.png||height="435" width="438"]]
317 +(% style="text-align:center" %)
318 +[[image:image-20220506140312-1.png]]
293 293  
294 294  
295 295  ===== 2.3 Onboarding Hotspot =====
296 296  
297 297  (((
298 -~1. Download the Helium Hotspot APP from the Apple or Google Play store.
324 + ~1. Download the Helium Hotspot APP from the Apple or Google Play store.
299 299  )))
300 300  
301 301  (((
302 -Note: the APP version need to be greater than 3.11.
328 + Note: the APP version need to be greater than 3.11.
329 +)))
303 303  
331 +(((
304 304  
305 305  )))
306 306  
307 307  (((
308 -2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
336 + 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose
309 309  )))
310 310  
311 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
339 +(((
340 + the ‘DRAGINO Miner HP0D’
341 +)))
312 312  
343 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
313 313  
314 -3. Scan the QR Code you generated in the previous step.
345 + 3. Scan the QR Code you generated in the previous step.
315 315  
347 +(% style="text-align:center" %)
316 316  [[image:1651828211026-220.png||height="405" width="191"]]
317 317  
350 + 4. Onboarding your device
318 318  
319 -(((
320 -4. Onboarding your device
321 -)))
352 + Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of
322 322  
323 -(((
324 -Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue. 
325 -)))
354 + mobile to onboarding server might have issue.
326 326  
327 -[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
356 + [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]]
328 328  
329 - [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
358 + [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]]
330 330  
331 331  
332 332  5. Check onboarding status
333 333  
334 -You can check from mobile:
363 + You can check from mobile:
335 335  
336 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
365 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]]
337 337  
338 -You can also see the hotspot status in below link:
367 + You can also see the hotspot status in below link:
339 339  
340 -https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
369 + https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
341 341  
342 -Example:
371 + Example:
343 343  
344 -Green Synced means hotspot works normal.
373 + Green Synced means hotspot works normal.
345 345  
375 +(% style="text-align:center" %)
346 346  [[image:1651828427715-679.png||height="374" width="635"]]
347 347  
348 348  
... ... @@ -349,9 +349,18 @@
349 349  ===== 2.4 Set the Port Forwarding =====
350 350  
351 351  (((
352 -Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
382 + Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times
353 353  )))
354 354  
385 +(((
386 + it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues
387 +)))
388 +
389 +(((
390 + you may have.
391 +)))
392 +
393 +(% style="text-align:center" %)
355 355  [[image:1651828514449-658.png]]
356 356  
357 357  (((
... ... @@ -359,15 +359,15 @@
359 359  )))
360 360  
361 361  (((
362 -Note: Please refer to more detailed Settings
401 + Note: Please refer to more detailed Settings
363 363  )))
364 364  
365 365  (((
366 -[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
405 + [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
367 367  )))
368 368  
369 369  (((
370 -[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
409 + [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
371 371  )))
372 372  
373 373  
... ... @@ -375,254 +375,192 @@
375 375  
376 376  ===== 3.1 LoRa frequency configuration =====
377 377  
417 +(% style="text-align:center" %)
378 378  [[image:1651828687205-178.png||height="323" width="657"]]
379 379  
380 380  
421 +
381 381  ===== 3.2 Check the LoRaWAN serveraddress =====
382 382  
424 +
425 +(% style="text-align:center" %)
383 383  [[image:1651828703680-156.png||height="349" width="672"]]
384 384  
385 385  
386 -===== 3.3 Check Miner configuration =====
387 387  
388 -[[image:image-20220506181408-1.png||height="451" width="513"]]
389 389  
390 -(((
391 -**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**
392 -)))
393 393  
394 394  
395 -==== 4. Installation of Antenna ====
396 396  
397 -(((
398 -HP0D use Fiber Glass Antenna.
399 -)))
400 400  
401 -[[image:1651832158606-882.png]]
435 +1.
436 +11. Check Miner configuration
402 402  
403 -(((
404 -
405 -)))
438 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image021.png]]
406 406  
407 -(((
408 -User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
409 -)))
440 +**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,**
410 410  
411 -(((
412 -[[image:1651832205608-998.png||height="349" width="198"]]
413 -)))
414 414  
415 -==== 5. SSH Access for Linux console ====
416 416  
417 -(((
418 -IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
419 -)))
420 420  
421 -(((
422 -Port:         22
423 -)))
424 424  
425 -(((
426 -User Name:      **root**
427 -)))
446 +1. Installation of Antenna
428 428  
429 -(((
430 -Password:         **Randomly generated ((% class="mark" %)found on device’s label(%%) )**
431 -)))
448 +HP0D use Fiber Glass Antenna.
432 432  
433 -(((
434 -After logging in, you will be in the Linux console and can enter commands as shown below.
435 -)))
450 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image022.png]]
436 436  
437 -[[image:1651832284160-991.png]]
452 +User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
438 438  
439 439  
440 -==== **6. How to change the Wireless function of HP0D** ====
455 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image023.png]]
441 441  
442 -The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.
443 443  
444 -===== **6.1 Access the Linux console.** =====
445 445  
446 -Follow the previous step of Step 5.
447 447  
448 448  
449 -===== 6.2 Install the package of network-manager. =====
461 +1. SSH Access for Linux console
450 450  
451 -Run commands:
463 +IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
452 452  
453 -(% class="box infomessage" %)
454 -(((
455 - apt update
456 - apt install network-manager
457 -)))
465 +Port:         22
458 458  
459 -[[image:image-20220507140730-1.png]]
467 +User Name:      **root**
460 460  
469 +Password:         **Randomly generated (found on device’s label )**
461 461  
462 -===== 6.3 Reboot the device. =====
463 463  
464 -Run command:
472 +After logging in, you will be in the Linux console and can enter commands as shown below.
465 465  
466 -(% class="box infomessage" %)
467 -(((
468 - reboot
469 -)))
474 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image024.png]]
470 470  
471 -[[image:image-20220507140814-2.png]]
472 472  
473 -===== 6.4 Check the wireless type =====
474 474  
475 -Run command:
476 476  
477 -(% class="box infomessage" %)
478 -(((
479 - iw dev
480 -)))
479 +1. Trouble Shootings
480 +11. How to get a wallet address?
481 481  
482 -[[image:image-20220507140941-3.png]]
482 +//Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.//
483 483  
484 -===== 6.5 Connect the WiFi. =====
485 485  
486 -Run command:
485 +1.
486 +11. Onboarding ~-~- Unable to access Web-UI ~-~-> Miner
487 487  
488 -(% class="box infomessage" %)
489 -(((
490 - nmtui
491 -)))
488 +//User can login the HP0D, able to access other Web Pages except miner page//
492 492  
493 -[[image:image-20220507140953-4.png]]
494 494  
491 +//If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.//
495 495  
496 -==== 7. Trouble Shootings ====
497 497  
498 -===== 7.1 How to get a wallet address? =====
494 +1.
495 +11. Onboarding ~-~- Some parameters in miner page show timeout
499 499  
500 -Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
497 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image025.png]]
501 501  
499 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image026.png]]
502 502  
503 -===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
501 +//HP0D is establish connection to Helium server and not finished. And you might see above.//
504 504  
505 -(((
506 -User can login the HP0D, able to access other Web Pages except miner page.
507 -)))
503 +//It might relate to the network where might up to 10mins//
508 508  
509 -(((
510 -If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
511 -)))
512 512  
506 +1.
507 +11. Onboarding – Bad Gaterway
513 513  
514 -===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout =====
509 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image027.png]]
515 515  
516 -[[image:image-20220506182042-2.png||height="250" width="516"]]
511 +//This is caused by the process leads too long which just need to refresh the page.//
517 517  
518 -[[image:1651832455372-647.png||height="224" width="520"]]
519 519  
520 -HP0D is establish connection to Helium server and not finished. And you might see above.
514 +1.
515 +11. Onboarding ~-~- Why did QR Code generate is aways fail?
521 521  
522 -It might relate to the network where might up to 10mins.
517 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]]
523 523  
519 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail
524 524  
525 -===== 7.4 Onboarding – Bad Gaterway =====
526 526  
527 -[[image:1651832583790-633.png]]
522 +1.
523 +11. Onboarding ~-~- Why is the QR Code not quite the same as the manual?
528 528  
529 -This is caused by the process leads too long which just need to refresh the page.
525 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]]
530 530  
527 +Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
531 531  
532 -7.5 Onboarding ~-~- Why did QR Code generate is aways fail?
533 533  
534 -[[image:image-20220506182424-3.png]]
530 +1.
531 +11. Onboarding – MAC address is ‘Unknown’ after scan QR Code
535 535  
536 -(((
537 -This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.
538 -)))
533 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]]
539 539  
535 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve.
540 540  
541 -===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? =====
542 542  
543 -[[image:1651832742262-209.png||height="297" width="365"]]
538 +1.
539 +11. Onboarding – MAC address is being refreshed after scan QR Code
544 544  
545 -(((
546 -Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
547 -)))
541 +//After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.//
548 548  
549 549  
550 -===== 7.7 Onboarding MAC address is ‘Unknown’ after scan QR Code =====
544 +//If you don’t see MAC address, make sure your mobile has good internet connection.//
551 551  
552 -[[image:1651832811038-780.png||height="462" width="216"]]
546 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]]
553 553  
554 -(((
555 -If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve.
556 -)))
557 557  
558 558  
559 -===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code =====
560 560  
561 -(((
562 -After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.
563 -)))
551 +1.
552 +11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’
564 564  
565 -(((
566 -If you don’t see MAC address, make sure your mobile has good internet connection.
567 -)))
554 +//This is caused by the server connection delay, which does not affect the normal use.//
568 568  
569 -[[image:1651832880009-473.png]]
556 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]]
570 570  
571 571  
572 -===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====
559 +*
560 +*1. Mobile APP crash after scan the QR Code?
561 +* //Make sure you have input the correct Wallet address to generate QR Code.//
562 +* //Make sure your mobile app uses the same wallet address as the one to generate QR Code.//
563 +* //Make sure your mobile app’s relevant permission are enabled.//
564 +* //Known: The Android 11 version may cause this kind of issue.//
573 573  
574 -This is caused by the server connection delay, which does not affect the normal use.
566 +1.
567 +11. Why the frequency/region is not the same what I purchased?
575 575  
576 -[[image:1651832959907-357.png]]
569 +//Each HP0D is inspected and configured prior to shipping.//
577 577  
571 +//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
578 578  
579 -===== 7.10 Mobile APP crash after scan the QR Code? =====
580 580  
581 -* Make sure you have input the correct Wallet address to generate QR Code.
582 -* Make sure your mobile app uses the same wallet address as the one to generate QR Code.
583 -* Make sure your mobile app’s relevant permission are enabled.
584 -* Known: The Android 11 version may cause this kind of issue.
574 +1.
575 +11. Can use the frequency to a region where is not support?
585 585  
577 +//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
586 586  
587 -===== 7.11 Why the frequency/region is not the same what I purchased? =====
579 +[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
588 588  
589 -(((
590 -Each HP0D is inspected and configured prior to shipping.
591 -)))
592 592  
593 -(((
594 -If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.
595 -)))
582 +1.
583 +11. Can change the frequency of the HP0D Miner?
596 596  
585 +//We do not recommend doing this, it may damage your device//
597 597  
598 -===== 7.12 Can use the frequency to a region where is not support? =====
599 599  
600 -(((
601 -Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:
602 -)))
603 603  
604 -(((
605 -[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
606 -)))
607 607  
608 608  
609 -===== 7.13 Can change the frequency of the HP0D Miner? =====
591 +1. Supports
610 610  
611 -We do not recommend doing this, it may damage your device
593 +//If you are experiencing issues and can’t solve, you can send mail to//
612 612  
595 +[[//support@dragino.com//>>mailto:support@dragino.com]]
613 613  
614 -==== 8. Supports ====
597 +//With your question as detail as possible. We will reply and help you in the shortest.//
615 615  
616 -(((
617 -If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].
618 -)))
619 619  
620 -(((
621 -With your question as detail as possible. We will reply and help you in the shortest.
622 -)))
623 623  
624 624  
625 -==== 9. Order Info ====
602 +1. Order Info
626 626  
627 627  **HP0D-XXX**
628 628  
... ... @@ -631,56 +631,29 @@
631 631  * 868: For Bands: EU868,IN865
632 632  * 915: For Bands: US915,AU915,AS923,KR920
633 633  
611 +1. Manufacturer Info
634 634  
635 -==== 10. Manufacturer Info ====
636 -
637 -(((
638 638  **Shenzhen Dragino Technology Development co. LTD**
639 -)))
640 640  
641 -(((
642 642  Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
643 -)))
644 644  
645 -(((
646 646  LongCheng Street, LongGang District ; Shenzhen 518116,China
647 -)))
648 648  
649 649  
650 -==== 11. FCC Warning ====
620 +1. FCC Warning
651 651  
652 -(((
653 653  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
654 -)))
655 655  
656 -(((
657 657  ~-~- Reorient or relocate the receiving antenna.
658 -)))
659 659  
660 -(((
661 661  ~-~- Increase the separation between the equipment and receiver.
662 -)))
663 663  
664 -(((
665 665  ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
666 -)))
667 667  
668 -(((
669 669  ~-~- Consult the dealer or an experienced radio/TV technician for help.
670 -)))
671 671  
672 -(((
673 -
674 -)))
675 675  
676 -(((
677 677  Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
678 -)))
679 679  
680 -(((
681 -
682 -)))
683 683  
684 -(((
685 685  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
686 -)))
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