Changes for page HP0D -- Full Hotspot for Helium User Manual
Last modified by Xiaoling on 2024/10/21 15:44
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... ... @@ -21,108 +21,122 @@ 21 21 22 22 ((( 23 23 ((( 24 + The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi, 25 +))) 26 + 24 24 ((( 25 - TheHP0Disan outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long rangesat low data rates.28 + Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges 26 26 ))) 30 + 31 +((( 32 + at low data rates. 27 27 ))) 28 28 ))) 29 29 30 30 ((( 31 31 ((( 38 + 39 +))) 40 +))) 41 + 32 32 ((( 33 -HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol. 43 +((( 44 + HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in 34 34 ))) 46 + 47 +((( 48 + ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech 35 35 ))) 50 + 51 +((( 52 + packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol. 36 36 ))) 37 37 38 38 ((( 56 + HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining** 57 +))) 58 +))) 59 + 39 39 ((( 40 40 ((( 41 - HP0D supports two LoRaWAN servers at the same time,**userscanuseHP0D for helium miningand connects max 2 x LoRaWAN servers at the same time**.62 +**~ and connects max 2 x LoRaWAN servers at the same time**. 42 42 ))) 43 43 ))) 65 + 66 +((( 67 +((( 68 + 44 44 ))) 70 +))) 45 45 46 46 ((( 47 47 ((( 74 +**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use 75 +))) 76 + 48 48 ((( 49 - **DraginoalreadypaidHP0D $40 onboarding cost and $10 location costforeachHP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.78 + for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 50 50 ))) 51 51 ))) 81 + 82 +((( 83 +((( 84 + 52 52 ))) 86 +))) 53 53 54 54 ((( 55 55 ((( 90 + HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also 91 +))) 92 + 56 56 ((( 57 - HP0Dhaspre-configuredstandard LoRaWAN frequency bands touse for differentcountries. Users can also customize the frequency bands to use in their own LoRaWAN network.94 + customize the frequency bands to use in their own LoRaWAN network. 58 58 ))) 59 59 ))) 60 -))) 61 61 62 62 63 63 ===== 1.2 Specifications ===== 64 64 65 65 ((( 66 -((( 67 67 **~ Hardware System:** 68 68 ))) 69 -))) 70 70 71 71 ((( 72 -((( 73 73 Linux Part: 74 74 ))) 75 -))) 76 76 77 77 * ((( 78 -((( 79 79 Raspberry Pi 4 80 80 ))) 81 -))) 82 82 83 83 ((( 84 -((( 85 85 **~ Interface:** 86 86 ))) 87 -))) 88 88 89 89 * ((( 90 -((( 91 91 10M/100M RJ45 Ports x 1 92 92 ))) 93 -))) 94 94 * ((( 95 -((( 96 96 LoRaWAN Wireless 97 97 ))) 98 -))) 99 99 * ((( 100 -((( 101 101 Power Input: 12V 2A, DC 102 102 ))) 103 -))) 104 104 105 105 ((( 106 -((( 107 107 **~ Operating Condition:** 108 108 ))) 109 -))) 110 110 111 111 * ((( 112 -((( 113 113 Work Temperature: -20 ~~ 65°C 114 114 ))) 115 -))) 116 116 * ((( 117 -((( 118 118 Storage Temperature: -20 ~~ 65°C 119 119 ))) 120 -))) 121 121 * ((( 122 -((( 123 123 Power Input: 12V 2A, DC 124 124 ))) 125 -))) 126 126 127 127 ===== 1.3 Features ===== 128 128 ... ... @@ -144,55 +144,46 @@ 144 144 ===== 1.4 Label info and login name ===== 145 145 146 146 147 -[[image:1651803959860-394.png||height="500" width="375"]] 161 +(% style="text-align:center" %) 162 +[[image:1651803959860-394.png||height="653" width="490"]] 148 148 164 + 165 + 149 149 ((( 167 +**~ Label information:** 168 +))) 169 + 150 150 ((( 151 - **Labelinformation:**171 + 152 152 ))) 153 -))) 154 154 155 155 ((( 156 -((( 157 -**Device host name:** (% class="mark" %)dragino-xxxxxx 175 +**~ Device host name:** (% class="mark" %)dragino-xxxxxx 158 158 ))) 159 -))) 160 160 161 161 ((( 162 -((( 163 -**Band**: US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864 179 +**~ Band**: US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864 164 164 ))) 165 -))) 166 166 167 167 ((( 168 -((( 169 -**Miner animal name**: xxx-xxx-xxx 183 +**~ Miner animal name**: xxx-xxx-xxx 170 170 ))) 171 -))) 172 172 173 173 ((( 174 -((( 175 -**Miner address**: 112xxxxxx 187 +**~ Miner address**: 112xxxxxx 176 176 ))) 177 -))) 178 178 179 179 ((( 180 -((( 181 -**Eth MAC address**: A8: 40: 41: EF: FE: CD 191 +**~ Eth MAC address**: A8: 40: 41: EF: FE: CD 182 182 ))) 183 -))) 184 184 185 185 ((( 186 -((( 187 -**Login**: root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%)) 195 +**~ Login**: root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%)) 188 188 ))) 189 -))) 190 190 191 191 ((( 192 -((( 193 -**SN**: device serial number. 199 +**~ SN**: device serial number. 194 194 ))) 195 -))) 196 196 197 197 198 198 ==== 2. Quick Start & Onboarding ==== ... ... @@ -199,9 +199,13 @@ 199 199 200 200 ((( 201 201 ((( 202 -The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.207 + The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after 203 203 ))) 209 + 210 +((( 211 + connecting to its Wi-Fi network, or via its WAN Ethernet port. 204 204 ))) 213 +))) 205 205 206 206 (% class="wikigeneratedid" id="H-2" %) 207 207 ((( ... ... @@ -213,54 +213,64 @@ 213 213 ====== 2.1.1 via HP0D’s Access Point. ====== 214 214 215 215 ((( 225 + At the first boot of HP0D, it will auto generate a Wi-Fi network[[image:1651804327535-321.png||height="325" style="float:right" width="199"]] 226 +))) 227 + 216 216 ((( 217 -At the first boot of HP0D, it will auto generate a Wi-Fi network 229 + 230 +))) 218 218 219 -[[image:1651804327535-321.png||height="325" width="199"]] 232 +((( 233 + called : **//HPD-dragino-xxxxxx//** 220 220 ))) 235 + 236 +((( 237 + with password: **//dragino+dragino//** 221 221 ))) 222 222 223 223 ((( 241 + 242 +))) 243 + 224 224 ((( 225 225 226 226 ))) 227 -))) 228 228 229 229 ((( 230 -((( 231 -(% class="box infomessage" %) 232 -((( 233 - called : **//HPD-dragino-xxxxxx//** 249 + You can use a PC to connect to this Wi-Fi network. The PC will 234 234 ))) 235 -))) 236 -))) 237 237 238 238 ((( 239 -((( 240 -(% class="box infomessage" %) 241 -((( 242 - with password: **//dragino+dragino//** 253 + get an IP address 10.130.1.xxx and the HP0D has the default 243 243 ))) 244 -))) 245 -))) 246 246 247 247 ((( 248 -((( 249 -You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default IP 10.130.1.1 257 + IP 10.130.1.1 250 250 ))) 251 -))) 252 252 253 -[[image:1651804397792-591.png||height="402" width="763"]] 254 254 255 255 262 + 263 + 264 + 265 +(% style="text-align:center" %) 266 +[[image:1651804397792-591.png]] 267 + 268 + 269 + 256 256 ====== 2.1.2 Connect via HP0D hostname ====== 257 257 258 -((( 259 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname. 272 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your 260 260 261 -Like: __**//http:~/~/dragino-4ba54a//**__ 262 -))) 274 + PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D 263 263 276 + Web-UI via HP0D’s hostname. 277 + 278 + 279 + Like: __**//http:~/~/dragino-4ba54a//**__ 280 + 281 + 282 +(% style="text-align:center" %) 264 264 [[image:1651804629009-699.png]] 265 265 266 266 ... ... @@ -267,82 +267,93 @@ 267 267 ====== 2.1.3 Connect via Ethernet Port ====== 268 268 269 269 ((( 289 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the 290 +))) 291 + 270 270 ((( 271 - ConnecttheHP0DEthernet port to your routerand HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.293 + router’s management portal, you should be able to find what IP address the router has assigned to the HP0D. 272 272 ))) 273 -))) 274 274 275 275 ((( 276 - Ifyou get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.297 + 277 277 ))) 278 278 300 + If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D. 301 + 302 +(% style="text-align:center" %) 279 279 [[image:1651804782523-623.png]] 280 280 281 281 306 + 282 282 ===== 2.2 Generate QR Code ===== 283 283 284 284 ((( 285 -Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate. 310 + Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate. 286 286 ))) 287 287 288 288 ((( 289 -Note: After onboarding, this wallet will become owner of this hotspot. 314 + Note: After onboarding, this wallet will become owner of this hotspot. 290 290 ))) 291 291 292 -[[image:image-20220506140312-1.png||height="435" width="438"]] 317 +(% style="text-align:center" %) 318 +[[image:image-20220506140312-1.png]] 293 293 294 294 295 295 ===== 2.3 Onboarding Hotspot ===== 296 296 297 297 ((( 298 -~1. Download the Helium Hotspot APP from the Apple or Google Play store. 324 + ~1. Download the Helium Hotspot APP from the Apple or Google Play store. 299 299 ))) 300 300 301 301 ((( 302 -Note: the APP version need to be greater than 3.11. 328 + Note: the APP version need to be greater than 3.11. 329 +))) 303 303 331 +((( 304 304 305 305 ))) 306 306 307 307 ((( 308 -2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’336 + 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose 309 309 ))) 310 310 311 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 339 +((( 340 + the ‘DRAGINO Miner HP0D’ 341 +))) 312 312 343 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 313 313 314 -3. Scan the QR Code you generated in the previous step. 345 + 3. Scan the QR Code you generated in the previous step. 315 315 347 +(% style="text-align:center" %) 316 316 [[image:1651828211026-220.png||height="405" width="191"]] 317 317 350 + 4. Onboarding your device 318 318 319 -((( 320 -4. Onboarding your device 321 -))) 352 + Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of 322 322 323 -((( 324 -Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue. 325 -))) 354 + mobile to onboarding server might have issue. 326 326 327 -[[image:image-20220506141159-2.png||height="42 2" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]356 + [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]] 328 328 329 - [[image:1651828250802-391.png||height="4 21" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)358 + [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]] 330 330 331 331 332 332 5. Check onboarding status 333 333 334 -You can check from mobile: 363 + You can check from mobile: 335 335 336 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]] (% style="display:none" %)365 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]] 337 337 338 -You can also see the hotspot status in below link: 367 + You can also see the hotspot status in below link: 339 339 340 -https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//** 369 + https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//** 341 341 342 -Example: 371 + Example: 343 343 344 -Green Synced means hotspot works normal. 373 + Green Synced means hotspot works normal. 345 345 375 +(% style="text-align:center" %) 346 346 [[image:1651828427715-679.png||height="374" width="635"]] 347 347 348 348 ... ... @@ -349,9 +349,18 @@ 349 349 ===== 2.4 Set the Port Forwarding ===== 350 350 351 351 ((( 352 -Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.382 + Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times 353 353 ))) 354 354 385 +((( 386 + it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues 387 +))) 388 + 389 +((( 390 + you may have. 391 +))) 392 + 393 +(% style="text-align:center" %) 355 355 [[image:1651828514449-658.png]] 356 356 357 357 ((( ... ... @@ -359,15 +359,15 @@ 359 359 ))) 360 360 361 361 ((( 362 -Note: Please refer to more detailed Settings 401 + Note: Please refer to more detailed Settings 363 363 ))) 364 364 365 365 ((( 366 -[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 405 + [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 367 367 ))) 368 368 369 369 ((( 370 -[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 409 + [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 371 371 ))) 372 372 373 373 ... ... @@ -375,254 +375,192 @@ 375 375 376 376 ===== 3.1 LoRa frequency configuration ===== 377 377 417 +(% style="text-align:center" %) 378 378 [[image:1651828687205-178.png||height="323" width="657"]] 379 379 380 380 421 + 381 381 ===== 3.2 Check the LoRaWAN serveraddress ===== 382 382 424 + 425 +(% style="text-align:center" %) 383 383 [[image:1651828703680-156.png||height="349" width="672"]] 384 384 385 385 386 -===== 3.3 Check Miner configuration ===== 387 387 388 -[[image:image-20220506181408-1.png||height="451" width="513"]] 389 389 390 -((( 391 -**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.** 392 -))) 393 393 394 394 395 -==== 4. Installation of Antenna ==== 396 396 397 -((( 398 -HP0D use Fiber Glass Antenna. 399 -))) 400 400 401 -[[image:1651832158606-882.png]] 435 +1. 436 +11. Check Miner configuration 402 402 403 -((( 404 - 405 -))) 438 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image021.png]] 406 406 407 -((( 408 -User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below: 409 -))) 440 +**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,** 410 410 411 -((( 412 -[[image:1651832205608-998.png||height="349" width="198"]] 413 -))) 414 414 415 -==== 5. SSH Access for Linux console ==== 416 416 417 -((( 418 -IP address: IP address of HP0D or hostname of HP0D (Such as dragino-63920a) 419 -))) 420 420 421 -((( 422 -Port: 22 423 -))) 424 424 425 -((( 426 -User Name: **root** 427 -))) 446 +1. Installation of Antenna 428 428 429 -((( 430 -Password: **Randomly generated ((% class="mark" %)found on device’s label(%%) )** 431 -))) 448 +HP0D use Fiber Glass Antenna. 432 432 433 -((( 434 -After logging in, you will be in the Linux console and can enter commands as shown below. 435 -))) 450 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image022.png]] 436 436 437 - [[image:1651832284160-991.png]]452 +User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below: 438 438 439 439 440 - ==== **6. How to changethe Wirelessfunctionof HP0D** ====455 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image023.png]] 441 441 442 -The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL. 443 443 444 -===== **6.1 Access the Linux console.** ===== 445 445 446 -Follow the previous step of Step 5. 447 447 448 448 449 - ===== 6.2Installthe packageof network-manager. =====461 +1. SSH Access for Linux console 450 450 451 - Runcommands:463 +IP address: IP address of HP0D or hostname of HP0D (Such as dragino-63920a) 452 452 453 -(% class="box infomessage" %) 454 -((( 455 - apt update 456 - apt install network-manager 457 -))) 465 +Port: 22 458 458 459 - [[image:image-20220507140730-1.png]]467 +User Name: **root** 460 460 469 +Password: **Randomly generated (found on device’s label )** 461 461 462 -===== 6.3 Reboot the device. ===== 463 463 464 - Run command:472 +After logging in, you will be in the Linux console and can enter commands as shown below. 465 465 466 -(% class="box infomessage" %) 467 -((( 468 - reboot 469 -))) 474 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image024.png]] 470 470 471 -[[image:image-20220507140814-2.png]] 472 472 473 -===== 6.4 Check the wireless type ===== 474 474 475 -Run command: 476 476 477 -(% class="box infomessage" %) 478 -((( 479 - iw dev 480 -))) 479 +1. Trouble Shootings 480 +11. How to get a wallet address? 481 481 482 - [[image:image-20220507140941-3.png]]482 +//Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.// 483 483 484 -===== 6.5 Connect the WiFi. ===== 485 485 486 -Run command: 485 +1. 486 +11. Onboarding ~-~- Unable to access Web-UI ~-~-> Miner 487 487 488 -(% class="box infomessage" %) 489 -((( 490 - nmtui 491 -))) 488 +//User can login the HP0D, able to access other Web Pages except miner page// 492 492 493 -[[image:image-20220507140953-4.png]] 494 494 491 +//If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.// 495 495 496 -==== 7. Trouble Shootings ==== 497 497 498 -===== 7.1 How to get a wallet address? ===== 494 +1. 495 +11. Onboarding ~-~- Some parameters in miner page show timeout 499 499 500 - Download thehelium HotspotsPP on the Apple or Google Play store to generatewn wallet.497 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image025.png]] 501 501 499 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image026.png]] 502 502 503 - =====7.2 Onboarding~-~- Unable toaccessWeb-UI~-~->Miner=====501 +//HP0D is establish connection to Helium server and not finished. And you might see above.// 504 504 505 -((( 506 -User can login the HP0D, able to access other Web Pages except miner page. 507 -))) 503 +//It might relate to the network where might up to 10mins// 508 508 509 -((( 510 -If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server. 511 -))) 512 512 506 +1. 507 +11. Onboarding – Bad Gaterway 513 513 514 - ===== 7.3 Onboarding ~-~- Some parametersin minergehowtimeout =====509 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image027.png]] 515 515 516 - [[image:image-20220506182042-2.png||height="250"width="516"]]511 +//This is caused by the process leads too long which just need to refresh the page.// 517 517 518 -[[image:1651832455372-647.png||height="224" width="520"]] 519 519 520 -HP0D is establish connection to Helium server and not finished. And you might see above. 514 +1. 515 +11. Onboarding ~-~- Why did QR Code generate is aways fail? 521 521 522 - It might relateto thenetwork wheremightupto10mins.517 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]] 523 523 519 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail 524 524 525 -===== 7.4 Onboarding – Bad Gaterway ===== 526 526 527 -[[image:1651832583790-633.png]] 522 +1. 523 +11. Onboarding ~-~- Why is the QR Code not quite the same as the manual? 528 528 529 - This is caused by theprocess leadso long which just need to refreshhepage.525 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]] 530 530 527 +Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code. 531 531 532 -7.5 Onboarding ~-~- Why did QR Code generate is aways fail? 533 533 534 -[[image:image-20220506182424-3.png]] 530 +1. 531 +11. Onboarding – MAC address is ‘Unknown’ after scan QR Code 535 535 536 -((( 537 -This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail. 538 -))) 533 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]] 539 539 535 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve. 540 540 541 -===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? ===== 542 542 543 -[[image:1651832742262-209.png||height="297" width="365"]] 538 +1. 539 +11. Onboarding – MAC address is being refreshed after scan QR Code 544 544 545 -((( 546 -Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code. 547 -))) 541 +//After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.// 548 548 549 549 550 - =====7.7 Onboarding–MAC addressis‘Unknown’afterscanQR Code=====544 +//If you don’t see MAC address, make sure your mobile has good internet connection.// 551 551 552 -[[image: 1651832811038-780.png||height="462" width="216"]]546 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]] 553 553 554 -((( 555 -If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve. 556 -))) 557 557 558 558 559 -===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code ===== 560 560 561 -((( 562 -After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot. 563 -))) 551 +1. 552 +11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ 564 564 565 -((( 566 -If you don’t see MAC address, make sure your mobile has good internet connection. 567 -))) 554 +//This is caused by the server connection delay, which does not affect the normal use.// 568 568 569 -[[image: 1651832880009-473.png]]556 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]] 570 570 571 571 572 -===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ ===== 559 +* 560 +*1. Mobile APP crash after scan the QR Code? 561 +* //Make sure you have input the correct Wallet address to generate QR Code.// 562 +* //Make sure your mobile app uses the same wallet address as the one to generate QR Code.// 563 +* //Make sure your mobile app’s relevant permission are enabled.// 564 +* //Known: The Android 11 version may cause this kind of issue.// 573 573 574 -This is caused by the server connection delay, which does not affect the normal use. 566 +1. 567 +11. Why the frequency/region is not the same what I purchased? 575 575 576 - [[image:1651832959907-357.png]]569 +//Each HP0D is inspected and configured prior to shipping.// 577 577 571 +//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.// 578 578 579 -===== 7.10 Mobile APP crash after scan the QR Code? ===== 580 580 581 -* Make sure you have input the correct Wallet address to generate QR Code. 582 -* Make sure your mobile app uses the same wallet address as the one to generate QR Code. 583 -* Make sure your mobile app’s relevant permission are enabled. 584 -* Known: The Android 11 version may cause this kind of issue. 574 +1. 575 +11. Can use the frequency to a region where is not support? 585 585 577 +//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link// 586 586 587 - ===== 7.11 Whythe/regionisnotsamewhat I purchased? =====579 +[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 588 588 589 -((( 590 -Each HP0D is inspected and configured prior to shipping. 591 -))) 592 592 593 -((( 594 -If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you. 595 -))) 582 +1. 583 +11. Can change the frequency of the HP0D Miner? 596 596 585 +//We do not recommend doing this, it may damage your device// 597 597 598 -===== 7.12 Can use the frequency to a region where is not support? ===== 599 599 600 -((( 601 -Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link: 602 -))) 603 603 604 -((( 605 -[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 606 -))) 607 607 608 608 609 - ===== 7.13Can change the frequencyof the HP0D Miner? =====591 +1. Supports 610 610 611 - Wedonotrecommend doingthis,it maydamage yourdevice593 +//If you are experiencing issues and can’t solve, you can send mail to// 612 612 595 +[[//support@dragino.com//>>mailto:support@dragino.com]] 613 613 614 - ====8.Supports====597 +//With your question as detail as possible. We will reply and help you in the shortest.// 615 615 616 -((( 617 -If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]]. 618 -))) 619 619 620 -((( 621 -With your question as detail as possible. We will reply and help you in the shortest. 622 -))) 623 623 624 624 625 - ==== 9. Order Info====602 +1. Order Info 626 626 627 627 **HP0D-XXX** 628 628 ... ... @@ -631,56 +631,29 @@ 631 631 * 868: For Bands: EU868,IN865 632 632 * 915: For Bands: US915,AU915,AS923,KR920 633 633 611 +1. Manufacturer Info 634 634 635 -==== 10. Manufacturer Info ==== 636 - 637 -((( 638 638 **Shenzhen Dragino Technology Development co. LTD** 639 -))) 640 640 641 -((( 642 642 Room 202, Block B, BCT Incubation Bases (BaoChengTai), No.8 CaiYunRoad 643 -))) 644 644 645 -((( 646 646 LongCheng Street, LongGang District ; Shenzhen 518116,China 647 -))) 648 648 649 649 650 - ====11. FCC Warning====620 +1. FCC Warning 651 651 652 -((( 653 653 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 654 -))) 655 655 656 -((( 657 657 ~-~- Reorient or relocate the receiving antenna. 658 -))) 659 659 660 -((( 661 661 ~-~- Increase the separation between the equipment and receiver. 662 -))) 663 663 664 -((( 665 665 ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 666 -))) 667 667 668 -((( 669 669 ~-~- Consult the dealer or an experienced radio/TV technician for help. 670 -))) 671 671 672 -((( 673 - 674 -))) 675 675 676 -((( 677 677 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 678 -))) 679 679 680 -((( 681 - 682 -))) 683 683 684 -((( 685 685 The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. 686 -)))
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