Skip to Content
Last modified by Xiaoling on 2024/10/21 15:44
From version 73.11
edited by Xiaoling
on 2022/05/07 15:41
Change comment: There is no comment for this version
To version 24.1
edited by Xiaoling
on 2022/05/06 14:30
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -1,129 +1,53 @@
1 1  
2 2  
3 +
3 3  (% style="text-align:center" %)
4 4  [[image:1651802206983-860.png||height="645" width="602"]]
5 5  
6 6  
7 -(((
8 8  **HP0D Full Hotspot for Helium User Manual**
9 -)))
10 10  
11 11  
12 -
13 -
14 -
15 15  {{toc/}}
16 16  
13 +==== ====
17 17  
15 +==== ====
16 +
18 18  ==== 1. Introduction ====
19 19  
20 20  ===== 1.1 What is HP0D =====
21 21  
22 -(((
23 -(((
24 -(((
25 -The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
26 -)))
27 -)))
28 -)))
21 + The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
29 29  
30 -(((
31 -(((
32 -(((
33 -HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
34 -)))
35 -)))
36 -)))
23 + HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol. HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
37 37  
38 -(((
39 -(((
40 -(((
41 -HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
42 -)))
43 -)))
44 -)))
25 +**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR  Code to onboarding HP0D when it arrives.
45 45  
46 -(((
47 -(((
48 -(((
49 -**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
50 -)))
51 -)))
52 -)))
27 + HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
53 53  
54 -(((
55 -(((
56 -(((
57 -HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
58 -)))
59 -)))
60 -)))
61 61  
62 -
63 63  ===== 1.2 Specifications =====
64 64  
65 -(((
66 -(((
67 -**~ Hardware System:**
68 -)))
69 -)))
32 +**~ Hardware System:**
70 70  
71 -(((
72 -(((
73 73   Linux Part:
74 -)))
75 -)))
76 76  
77 -* (((
78 -(((
79 -Raspberry Pi 4
80 -)))
81 -)))
36 +* Raspberry Pi 4
82 82  
83 -(((
84 -(((
85 -**~ Interface:**
86 -)))
87 -)))
38 +**~ Interface:**
88 88  
89 -* (((
90 -(((
91 -10M/100M RJ45 Ports x 1
92 -)))
93 -)))
94 -* (((
95 -(((
96 -LoRaWAN Wireless
97 -)))
98 -)))
99 -* (((
100 -(((
101 -Power Input: 12V 2A, DC
102 -)))
103 -)))
40 +* 10M/100M RJ45 Ports x 1
41 +* LoRaWAN Wireless
42 +* Power Input: 12V 2A, DC
104 104  
105 -(((
106 -(((
107 -**~ Operating Condition:**
108 -)))
109 -)))
44 +**~ Operating Condition:**
110 110  
111 -* (((
112 -(((
113 -Work Temperature: -20 ~~ 65°C
114 -)))
115 -)))
116 -* (((
117 -(((
118 -Storage Temperature: -20 ~~ 65°C
119 -)))
120 -)))
121 -* (((
122 -(((
123 -Power Input: 12V 2A, DC
124 -)))
125 -)))
46 +* Work Temperature: -20 ~~ 65°C
47 +* Storage Temperature: -20 ~~ 65°C
48 +* Power Input: 12V 2A, DC
126 126  
50 +
127 127  ===== 1.3 Features =====
128 128  
129 129  * Open-Source Linux system
... ... @@ -141,67 +141,36 @@
141 141  * Include prepaid $40 onboarding cost and $10 location cost.
142 142  * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]].
143 143  
68 +
144 144  ===== 1.4 Label info and login name =====
145 145  
146 146  
147 -[[image:1651803959860-394.png||height="500" width="375"]]
72 +(% style="text-align:center" %)
73 +[[image:1651803959860-394.png||height="653" width="490"]]
148 148  
149 -(((
150 -(((
151 -**Label information:**
152 -)))
153 -)))
154 154  
155 -(((
156 -(((
157 -**Device host name:**      (% class="mark" %)dragino-xxxxxx
158 -)))
159 -)))
160 160  
161 -(((
162 -(((
163 -**Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
164 -)))
165 -)))
77 +**~ Label information:**
166 166  
167 -(((
168 -(((
169 -**Miner animal name**: xxx-xxx-xxx
170 -)))
171 -)))
172 172  
173 -(((
174 -(((
175 -**Miner address**:          112xxxxxx
176 -)))
177 -)))
80 +**~ Device host name//~://**//      dragino-xxxxxx//
178 178  
179 -(((
180 -(((
181 -**Eth MAC address**: A8: 40: 41: EF: FE: CD
182 -)))
183 -)))
82 +**~ Band**//:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864//
184 184  
185 -(((
186 -(((
187 -**Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
188 -)))
189 -)))
84 +**// Miner animal name//**//: xxx-xxx-xxx//
190 190  
191 -(((
192 -(((
193 -**SN**:  device serial number.
194 -)))
195 -)))
86 +**// Miner address//**//:          112xxxxxx//
196 196  
88 +**~ Eth MAC address**//: A8: 40: 41: EF: FE: CD//
197 197  
90 +**~ Login**//:  root/d59f2d5b (the root is the Login account for the Web-UI and SSH.)//
91 +
92 +**~ SN**//:  device serial number.//
93 +
94 +
198 198  ==== 2. Quick Start & Onboarding ====
199 199  
200 -(((
201 -(((
202 -The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
203 -)))
204 -)))
97 + The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
205 205  
206 206  (% class="wikigeneratedid" id="H-2" %)
207 207  (((
... ... @@ -212,418 +212,316 @@
212 212  
213 213  ====== 2.1.1 via HP0D’s Access Point. ======
214 214  
215 -(((
216 -(((
217 -At the first boot of HP0D, it will auto generate a Wi-Fi network
108 + At the first boot of HP0D, it will auto generate a Wi-Fi network[[image:1651804327535-321.png||height="325" style="float:right" width="199"]]
218 218  
219 -[[image:1651804327535-321.png||height="325" width="199"]]
220 -)))
221 -)))
222 222  
223 -(((
224 -(((
225 -
226 -)))
227 -)))
111 + called           : **//HPD-dragino-xxxxxx//**
228 228  
229 -(((
230 -(((
231 -(% class="box infomessage" %)
232 -(((
233 - called           : **//HPD-dragino-xxxxxx//**
234 -)))
235 -)))
236 -)))
113 + with password:  **//dragino+dragino//**
237 237  
238 -(((
239 -(((
240 -(% class="box infomessage" %)
241 -(((
242 - with password:  **//dragino+dragino//**
243 -)))
244 -)))
245 -)))
246 246  
247 -(((
248 -(((
249 -You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
250 -)))
251 -)))
252 252  
253 -[[image:1651804397792-591.png||height="402" width="763"]]
117 + You can use a PC to connect to this Wi-Fi network. The PC will
254 254  
119 + get an IP address 10.130.1.xxx and the HP0D has the default
255 255  
121 + IP 10.130.1.1
122 +
123 +
124 +
125 +(% style="text-align:center" %)
126 +[[image:1651804397792-591.png]]
127 +
128 +
129 +
256 256  ====== 2.1.2 Connect via HP0D hostname ======
257 257  
258 -(((
259 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
132 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
260 260  
261 -Like: __**//http:~/~/dragino-4ba54a//**__
262 -)))
134 + PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
263 263  
136 + Web-UI via HP0D’s hostname.
137 +
138 +
139 + Like: __**//http:~/~/dragino-4ba54a//**__
140 +
141 +
142 +(% style="text-align:center" %)
264 264  [[image:1651804629009-699.png]]
265 265  
266 266  
267 267  ====== 2.1.3 Connect via Ethernet Port ======
268 268  
269 -(((
270 -(((
271 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
272 -)))
273 -)))
148 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP  address the router has assigned to the HP0D.
274 274  
275 -(((
276 -If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
277 -)))
278 278  
151 + If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
152 +
153 +(% style="text-align:center" %)
279 279  [[image:1651804782523-623.png]]
280 280  
281 281  
157 +
282 282  ===== 2.2 Generate QR Code =====
283 283  
284 -(((
285 -Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
286 -)))
160 + Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
287 287  
288 -(((
289 -Note: After onboarding, this wallet will become owner of this hotspot.
290 -)))
162 + Note: After onboarding, this wallet will become owner of this hotspot.
291 291  
292 -[[image:image-20220506140312-1.png||height="435" width="438"]]
164 +(% style="text-align:center" %)
165 +[[image:image-20220506140312-1.png]]
293 293  
294 294  
168 +
295 295  ===== 2.3 Onboarding Hotspot =====
296 296  
297 -(((
298 -~1. Download the Helium Hotspot APP from the Apple or Google Play store.
299 -)))
171 + ~1. Download the Helium Hotspot APP from the Apple or Google Play store.
300 300  
301 -(((
302 -Note: the APP version need to be greater than 3.11.
173 + Note: the APP version need to be greater than 3.11.
303 303  
304 -
305 -)))
175 + 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
306 306  
307 -(((
308 -2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
309 -)))
177 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
310 310  
311 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
179 + 3. Scan the QR Code you generated in the previous step.
312 312  
313 313  
314 -3. Scan the QR Code you generated in the previous step.
182 + 4. Onboarding your device
315 315  
316 -[[image:1651828211026-220.png||height="405" width="191"]]
184 +Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.
317 317  
186 + [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]]
318 318  
319 -(((
320 -4. Onboarding your device
321 -)))
322 322  
323 -(((
324 -Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue. 
325 -)))
326 326  
327 -[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
328 328  
329 - [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
330 330  
331 331  
332 -5. Check onboarding status
193 +1. Check onboarding status
333 333  
334 334  You can check from mobile:
335 335  
336 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
197 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image015.png]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image016.jpg]]
337 337  
338 338  You can also see the hotspot status in below link:
339 339  
340 -https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
201 +https:~/~/explorer.helium.com/hotspots/**//<YOUR_HOTSPORT_KEY>//**
341 341  
342 342  Example:
343 343  
344 344  Green Synced means hotspot works normal.
345 345  
346 -[[image:1651828427715-679.png||height="374" width="635"]]
207 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image017.png]]
347 347  
348 348  
349 -===== 2.4 Set the Port Forwarding =====
350 350  
351 -(((
352 -Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
353 -)))
354 354  
355 -[[image:1651828514449-658.png]]
356 356  
357 -(((
358 -
359 -)))
213 +1.
214 +11. Set the Port Forwarding
360 360  
361 -(((
216 +Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
217 +
218 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image018.png]]
219 +
220 +
362 362  Note: Please refer to more detailed Settings
363 -)))
364 364  
365 -(((
366 366  [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
367 -)))
368 368  
369 -(((
370 370  [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
371 -)))
372 372  
373 373  
374 -==== 3. Check the configuration of HP0D ====
375 375  
376 -===== 3.1 LoRa frequency configuration =====
377 377  
378 -[[image:1651828687205-178.png||height="323" width="657"]]
379 379  
231 +1. Check the configuration of HP0D
232 +11. LoRa frequency configuration
380 380  
381 -===== 3.2 Check the LoRaWAN serveraddress =====
234 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image019.png]]
382 382  
383 -[[image:1651828703680-156.png||height="349" width="672"]]
236 +1.
237 +11. Check the LoRaWAN serveraddress.
384 384  
239 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image020.png]]
385 385  
386 -===== 3.3 Check Miner configuration =====
387 387  
388 -[[image:image-20220506181408-1.png||height="451" width="513"]]
389 389  
390 -(((
391 -**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**
392 -)))
393 393  
394 394  
395 -==== 4. Installation of Antenna ====
396 396  
397 -(((
398 -HP0D use Fiber Glass Antenna.
399 -)))
400 400  
401 -[[image:1651832158606-882.png]]
402 402  
403 -(((
404 -
405 -)))
406 406  
407 -(((
408 -User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
409 -)))
249 +1.
250 +11. Check Miner configuration
410 410  
411 -(((
412 -[[image:1651832205608-998.png||height="349" width="198"]]
413 -)))
252 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image021.png]]
414 414  
415 -==== 5. SSH Access for Linux console ====
254 +**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,**
416 416  
417 -(((
418 -IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
419 -)))
420 420  
421 -(((
422 -Port:         22
423 -)))
424 424  
425 -(((
426 -User Name:      **root**
427 -)))
428 428  
429 -(((
430 -Password:         **Randomly generated （(% class="mark" %)found on device’s label(%%) ）**
431 -)))
432 432  
433 -(((
434 -After logging in, you will be in the Linux console and can enter commands as shown below.
435 -)))
260 +1. Installation of Antenna
436 436  
437 -[[image:1651832284160-991.png]]
262 +HP0D use Fiber Glass Antenna.
438 438  
264 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image022.png]]
439 439  
440 -==== **6. How to change the Wireless function of HP0D** ====
266 +User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
441 441  
442 -The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.
443 443  
444 -===== **6.1 Access the Linux console.** =====
269 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image023.png]]
445 445  
446 -Follow the previous step of Step 5.
447 447  
448 448  
449 -===== 6.2 Install the package of network-manager. =====
450 450  
451 -Run commands:
452 452  
453 -(% class="box infomessage" %)
454 -(((
455 - apt update
456 - apt install network-manager
457 -)))
275 +1. SSH Access for Linux console
458 458  
459 -[[image:image-20220507140730-1.png]]
277 +IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
460 460  
279 +Port:         22
461 461  
462 -===== 6.3 Reboot the device. =====
281 +User Name:      **root**
463 463  
464 -Run command:
283 +Password:         **Randomly generated （found on device’s label ）**
465 465  
466 -(% class="box infomessage" %)
467 -(((
468 - reboot
469 -)))
470 470  
471 -[[image:image-20220507140814-2.png]]
286 +After logging in, you will be in the Linux console and can enter commands as shown below.
472 472  
473 -===== 6.4 Check the wireless type =====
288 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image024.png]]
474 474  
475 -Run command:
476 476  
477 -(% class="box infomessage" %)
478 -(((
479 - iw dev
480 -)))
481 481  
482 -[[image:image-20220507140941-3.png]]
483 483  
484 -===== 6.5 Connect the WiFi. =====
293 +1. Trouble Shootings
294 +11. How to get a wallet address?
485 485  
486 -Run command:
296 +//Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.//
487 487  
488 -(% class="box infomessage" %)
489 -(((
490 - nmtui
491 -)))
492 492  
493 -[[image:image-20220507140953-4.png]]
299 +1.
300 +11. Onboarding ~-~- Unable to access Web-UI ~-~-> Miner
494 494  
302 +//User can login the HP0D, able to access other Web Pages except miner page//
495 495  
496 -==== 7. Trouble Shootings ====
497 497  
498 -===== 7.1 How to get a wallet address? =====
305 +//If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.//
499 499  
500 -Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
501 501  
308 +1.
309 +11. Onboarding ~-~- Some parameters in miner page show timeout
502 502  
503 -===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
311 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image025.png]]
504 504  
505 -(((
506 -User can login the HP0D, able to access other Web Pages except miner page.
507 -)))
313 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image026.png]]
508 508  
509 -(((
510 -If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
511 -)))
315 +//HP0D is establish connection to Helium server and not finished. And you might see above.//
512 512  
317 +//It might relate to the network where might up to 10mins//
513 513  
514 -===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout =====
515 515  
516 -[[image:image-20220506182042-2.png||height="250" width="516"]]
320 +1.
321 +11. Onboarding – Bad Gaterway
517 517  
518 -[[image:1651832455372-647.png||height="224" width="520"]]
323 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image027.png]]
519 519  
520 -HP0D is establish connection to Helium server and not finished. And you might see above.
325 +//This is caused by the process leads too long which just need to refresh the page.//
521 521  
522 -It might relate to the network where might up to 10mins.
523 523  
328 +1.
329 +11. Onboarding ~-~- Why did QR Code generate is aways fail?
524 524  
525 -===== 7.4 Onboarding – Bad Gaterway =====
331 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]]
526 526  
527 -[[image:1651832583790-633.png]]
333 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail
528 528  
529 -This is caused by the process leads too long which just need to refresh the page.
530 530  
336 +1.
337 +11. Onboarding ~-~- Why is the QR Code not quite the same as the manual?
531 531  
532 -7.5 Onboarding ~-~- Why did QR Code generate is aways fail?
339 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]]
533 533  
534 -[[image:image-20220506182424-3.png]]
341 +Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
535 535  
536 -(((
537 -This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.
538 -)))
539 539  
344 +1.
345 +11. Onboarding – MAC address is ‘Unknown’ after scan QR Code
540 540  
541 -===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? =====
347 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]]
542 542  
543 -[[image:1651832742262-209.png||height="297" width="365"]]
349 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve.
544 544  
545 -(((
546 -Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
547 -)))
548 548  
352 +1.
353 +11. Onboarding – MAC address is being refreshed after scan QR Code
549 549  
550 -===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
355 +//After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.//
551 551  
552 -[[image:1651832811038-780.png||height="462" width="216"]]
553 553  
554 -(((
555 -If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve.
556 -)))
358 +//If you don’t see MAC address, make sure your mobile has good internet connection.//
557 557  
360 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]]
558 558  
559 -===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code =====
560 560  
561 -(((
562 -After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.
563 -)))
564 564  
565 -(((
566 -If you don’t see MAC address, make sure your mobile has good internet connection.
567 -)))
568 568  
569 -[[image:1651832880009-473.png]]
365 +1.
366 +11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’
570 570  
368 +//This is caused by the server connection delay, which does not affect the normal use.//
571 571  
572 -===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====
370 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]]
573 573  
574 -This is caused by the server connection delay, which does not affect the normal use.
575 575  
576 -[[image:1651832959907-357.png]]
373 +*
374 +*1. Mobile APP crash after scan the QR Code?
375 +* //Make sure you have input the correct Wallet address to generate QR Code.//
376 +* //Make sure your mobile app uses the same wallet address as the one to generate QR Code.//
377 +* //Make sure your mobile app’s relevant permission are enabled.//
378 +* //Known: The Android 11 version may cause this kind of issue.//
577 577  
380 +1.
381 +11. Why the frequency/region is not the same what I purchased?
578 578  
579 -===== 7.10 Mobile APP crash after scan the QR Code? =====
383 +//Each HP0D is inspected and configured prior to shipping.//
580 580  
581 -* Make sure you have input the correct Wallet address to generate QR Code.
582 -* Make sure your mobile app uses the same wallet address as the one to generate QR Code.
583 -* Make sure your mobile app’s relevant permission are enabled.
584 -* Known: The Android 11 version may cause this kind of issue.
385 +//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
585 585  
586 586  
587 -===== 7.11 Why the frequency/region is not the same what I purchased? =====
388 +1.
389 +11. Can use the frequency to a region where is not support?
588 588  
589 -(((
590 -Each HP0D is inspected and configured prior to shipping.
591 -)))
391 +//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
592 592  
593 -(((
594 -If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.
595 -)))
393 +[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
596 596  
597 597  
598 -===== 7.12 Can use the frequency to a region where is not support? =====
396 +1.
397 +11. Can change the frequency of the HP0D Miner?
599 599  
600 -(((
601 -Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:
602 -)))
399 +//We do not recommend doing this, it may damage your device//
603 603  
604 -(((
605 -[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
606 -)))
607 607  
608 608  
609 -===== 7.13 Can change the frequency of the HP0D Miner? =====
610 610  
611 -We do not recommend doing this, it may damage your device
612 612  
405 +1. Supports
613 613  
614 -==== 8. Supports ====
407 +//If you are experiencing issues and can’t solve, you can send mail to//
615 615  
616 -(((
617 -If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].
618 -)))
409 +[[//support@dragino.com//>>mailto:support@dragino.com]]
619 619  
620 -(((
621 -With your question as detail as possible. We will reply and help you in the shortest.
622 -)))
411 +//With your question as detail as possible. We will reply and help you in the shortest.//
623 623  
624 624  
625 -==== 9. Order Info ====
626 626  
415 +
416 +1. Order Info
417 +
627 627  **HP0D-XXX**
628 628  
629 629  **XXX**: Frequency Band
... ... @@ -631,56 +631,30 @@
631 631  * 868: For Bands: EU868,IN865
632 632  * 915: For Bands: US915,AU915,AS923,KR920
633 633  
425 +1. Manufacturer Info
634 634  
635 -==== 10. Manufacturer Info ====
636 -
637 -(((
638 638  **Shenzhen Dragino Technology Development co. LTD**
639 -)))
640 640  
641 -(((
642 642  Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
643 -)))
644 644  
645 -(((
646 646  LongCheng Street, LongGang District ; Shenzhen 518116,China
647 -)))
648 648  
649 649  
650 -==== 11. FCC Warning ====
434 +1. FCC Warning
651 651  
652 -(((
653 653  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
654 -)))
655 655  
656 -(((
657 657  ~-~- Reorient or relocate the receiving antenna.
658 -)))
659 659  
660 -(((
661 661  ~-~- Increase the separation between the equipment and receiver.
662 -)))
663 663  
664 -(((
665 665  ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
666 -)))
667 667  
668 -(((
669 669  ~-~- Consult the dealer or an experienced radio/TV technician for help.
670 -)))
671 671  
672 -(((
673 -
674 -)))
675 675  
676 -(((
677 677  Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
678 -)))
679 679  
680 -(((
681 -
682 -)))
683 683  
684 -(((
685 685  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
686 -)))
451 +
1651828211026-220.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -39.4 KB
Content
1651828250802-391.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -42.6 KB
Content
1651828262668-768.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -67.4 KB
Content
1651828391664-884.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -49.4 KB
Content
1651828401011-970.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -147.0 KB
Content
1651828427715-679.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -538.6 KB
Content
1651828514449-658.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -40.1 KB
Content
1651828687205-178.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -97.6 KB
Content
1651828703680-156.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -113.7 KB
Content
1651829241318-427.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -105.3 KB
Content
1651829292719-315.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -170.7 KB
Content
1651829385186-114.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -84.3 KB
Content
1651829783380-920.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -80.5 KB
Content
1651829907019-256.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -22.7 KB
Content
1651830026619-866.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -44.1 KB
Content
1651830081830-946.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -46.6 KB
Content
1651830206541-813.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -16.7 KB
Content
1651830269830-572.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -57.8 KB
Content
1651832158606-882.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -105.3 KB
Content
1651832205608-998.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -170.7 KB
Content
1651832284160-991.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -84.3 KB
Content
1651832455372-647.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -80.5 KB
Content
1651832583790-633.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -22.7 KB
Content
1651832742262-209.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -44.1 KB
Content
1651832811038-780.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -46.6 KB
Content
1651832880009-473.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -16.7 KB
Content
1651832959907-357.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -57.8 KB
Content
image-20220506172609-1.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -73.1 KB
Content
image-20220506173610-2.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -33.4 KB
Content
image-20220506173921-3.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -37.4 KB
Content
image-20220506181408-1.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -105.6 KB
Content
image-20220506182042-2.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -49.7 KB
Content
image-20220506182424-3.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoling
Size
... ... @@ -1,1 +1,0 @@
1 -37.4 KB
Content
image-20220507140730-1.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoye
Size
... ... @@ -1,1 +1,0 @@
1 -45.6 KB
Content
image-20220507140814-2.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoye
Size
... ... @@ -1,1 +1,0 @@
1 -1.9 KB
Content
image-20220507140941-3.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoye
Size
... ... @@ -1,1 +1,0 @@
1 -14.4 KB
Content
image-20220507140953-4.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.Xiaoye
Size
... ... @@ -1,1 +1,0 @@
1 -7.2 KB
Content