Changes for page HP0D -- Full Hotspot for Helium User Manual
Last modified by Xiaoling on 2024/10/21 15:44
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... ... @@ -318,9 +318,7 @@ 318 318 319 319 4. Onboarding your device 320 320 321 -((( 322 322 Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue. 323 -))) 324 324 325 325 [[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]] 326 326 ... ... @@ -385,9 +385,7 @@ 385 385 386 386 [[image:image-20220506181408-1.png||height="451" width="513"]] 387 387 388 -((( 389 -**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.** 390 -))) 386 +**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,** 391 391 392 392 393 393 ==== 4. Installation of Antenna ==== ... ... @@ -450,8 +450,8 @@ 450 450 451 451 (% class="box infomessage" %) 452 452 ((( 453 - 454 - 449 + apt update 450 + apt install network-manager 455 455 ))) 456 456 457 457 [[image:image-20220507140730-1.png]] ... ... @@ -463,7 +463,7 @@ 463 463 464 464 (% class="box infomessage" %) 465 465 ((( 466 - 462 + reboot 467 467 ))) 468 468 469 469 [[image:image-20220507140814-2.png]] ... ... @@ -474,7 +474,7 @@ 474 474 475 475 (% class="box infomessage" %) 476 476 ((( 477 - 473 + iw dev 478 478 ))) 479 479 480 480 [[image:image-20220507140941-3.png]] ... ... @@ -485,7 +485,7 @@ 485 485 486 486 (% class="box infomessage" %) 487 487 ((( 488 - 484 + nmtui 489 489 ))) 490 490 491 491 [[image:image-20220507140953-4.png]] ... ... @@ -540,9 +540,7 @@ 540 540 541 541 [[image:1651832742262-209.png||height="297" width="365"]] 542 542 543 -((( 544 544 Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code. 545 -))) 546 546 547 547 548 548 ===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code ===== ... ... @@ -549,20 +549,14 @@ 549 549 550 550 [[image:1651832811038-780.png||height="462" width="216"]] 551 551 552 -((( 553 553 If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve. 554 -))) 555 555 556 556 557 557 ===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code ===== 558 558 559 -((( 560 560 After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot. 561 -))) 562 562 563 -((( 564 564 If you don’t see MAC address, make sure your mobile has good internet connection. 565 -))) 566 566 567 567 [[image:1651832880009-473.png]] 568 568 ... ... @@ -584,24 +584,16 @@ 584 584 585 585 ===== 7.11 Why the frequency/region is not the same what I purchased? ===== 586 586 587 -((( 588 588 Each HP0D is inspected and configured prior to shipping. 589 -))) 590 590 591 -((( 592 592 If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you. 593 -))) 594 594 595 595 596 596 ===== 7.12 Can use the frequency to a region where is not support? ===== 597 597 598 -((( 599 -Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link: 600 -))) 582 +Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link 601 601 602 -((( 603 603 [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 604 -))) 605 605 606 606 607 607 ===== 7.13 Can change the frequency of the HP0D Miner? ===== ... ... @@ -611,13 +611,11 @@ 611 611 612 612 ==== 8. Supports ==== 613 613 614 -((( 615 -If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]]. 616 -))) 594 +If you are experiencing issues and can’t solve, you can send mail to 617 617 618 -((( 596 +[[support@dragino.com>>mailto:support@dragino.com]] 597 + 619 619 With your question as detail as possible. We will reply and help you in the shortest. 620 -))) 621 621 622 622 623 623 ==== 9. Order Info ==== ... ... @@ -632,53 +632,27 @@ 632 632 633 633 ==== 10. Manufacturer Info ==== 634 634 635 -((( 636 636 **Shenzhen Dragino Technology Development co. LTD** 637 -))) 638 638 639 -((( 640 640 Room 202, Block B, BCT Incubation Bases (BaoChengTai), No.8 CaiYunRoad 641 -))) 642 642 643 -((( 644 644 LongCheng Street, LongGang District ; Shenzhen 518116,China 645 -))) 646 646 647 647 648 648 ==== 11. FCC Warning ==== 649 649 650 -((( 651 651 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 652 -))) 653 653 654 -((( 655 655 ~-~- Reorient or relocate the receiving antenna. 656 -))) 657 657 658 -((( 659 659 ~-~- Increase the separation between the equipment and receiver. 660 -))) 661 661 662 -((( 663 663 ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 664 -))) 665 665 666 -((( 667 667 ~-~- Consult the dealer or an experienced radio/TV technician for help. 668 -))) 669 669 670 -((( 671 - 672 -))) 673 673 674 -((( 675 675 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 676 -))) 677 677 678 -((( 679 - 680 -))) 681 681 682 -((( 683 683 The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. 684 -)))