Changes for page HP0D -- Full Hotspot for Helium User Manual
Last modified by Xiaoling on 2024/10/21 15:44
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... ... @@ -22,15 +22,27 @@ 22 22 ((( 23 23 ((( 24 24 ((( 25 -The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges at low data rates.25 + The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi, 26 26 ))) 27 27 ))) 28 + 29 +((( 30 +((( 31 + Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges 28 28 ))) 33 +))) 29 29 30 30 ((( 31 31 ((( 37 + at low data rates. 38 +))) 39 +))) 40 +))) 41 + 32 32 ((( 33 -HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol. 43 +((( 44 +((( 45 + 34 34 ))) 35 35 ))) 36 36 ))) ... ... @@ -38,15 +38,25 @@ 38 38 ((( 39 39 ((( 40 40 ((( 41 -HP0D s upports twoLoRaWAN serversatthesametime,**userscanuseHP0Dforheliumminingandconnects max 2 x LoRaWANserversatthe same time**.53 + HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in 42 42 ))) 43 43 ))) 56 + 57 +((( 58 +((( 59 + ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech 44 44 ))) 61 +))) 45 45 46 46 ((( 47 47 ((( 65 + packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol. 66 +))) 67 +))) 68 + 48 48 ((( 49 -**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 70 +((( 71 + HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining** 50 50 ))) 51 51 ))) 52 52 ))) ... ... @@ -54,12 +54,56 @@ 54 54 ((( 55 55 ((( 56 56 ((( 57 - HP0Dhaspre-configured standardLoRaWANfrequency bandsto usefordifferent countries.Users can also customizethefrequency bandsto useintheir own LoRaWAN network.79 +**~ and connects max 2 x LoRaWAN servers at the same time**. 58 58 ))) 59 59 ))) 60 60 ))) 61 61 84 +((( 85 +((( 86 +((( 87 + 88 +))) 89 +))) 90 +))) 62 62 92 +((( 93 +((( 94 +((( 95 +**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use 96 +))) 97 +))) 98 + 99 +((( 100 +((( 101 + for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 102 +))) 103 +))) 104 +))) 105 + 106 +((( 107 +((( 108 +((( 109 + 110 +))) 111 +))) 112 +))) 113 + 114 +((( 115 +((( 116 +((( 117 + HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also 118 +))) 119 +))) 120 + 121 +((( 122 +((( 123 + customize the frequency bands to use in their own LoRaWAN network. 124 +))) 125 +))) 126 +))) 127 + 128 + 63 63 ===== 1.2 Specifications ===== 64 64 65 65 ((( ... ... @@ -146,55 +146,63 @@ 146 146 147 147 [[image:1651803959860-394.png||height="500" width="375"]] 148 148 215 + 216 + 149 149 ((( 150 150 ((( 151 -**Label information:** 219 +**~ Label information:** 152 152 ))) 153 153 ))) 154 154 155 155 ((( 156 156 ((( 157 - **Devicehost name:** (% class="mark" %)dragino-xxxxxx225 + 158 158 ))) 159 159 ))) 160 160 161 161 ((( 162 162 ((( 163 -** Band**:US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864231 +**~ Device host name:** (% class="mark" %)dragino-xxxxxx 164 164 ))) 165 165 ))) 166 166 167 167 ((( 168 168 ((( 169 -** Mineranimalname**:xxx-xxx-xxx237 +**~ Band**: US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864 170 170 ))) 171 171 ))) 172 172 173 173 ((( 174 174 ((( 175 -**Miner a ddress**:112xxxxxx243 +**~ Miner animal name**: xxx-xxx-xxx 176 176 ))) 177 177 ))) 178 178 179 179 ((( 180 180 ((( 181 -** EthMACaddress**:A8: 40: 41: EF: FE: CD249 +**~ Miner address**: 112xxxxxx 182 182 ))) 183 183 ))) 184 184 185 185 ((( 186 186 ((( 187 -** Login**:root/d59f2d5b((%class="mark"%)therootistheLoginaccountfortheWeb-UIand SSH.(%%))255 +**~ Eth MAC address**: A8: 40: 41: EF: FE: CD 188 188 ))) 189 189 ))) 190 190 191 191 ((( 192 192 ((( 193 -** SN**:deviceserialnumber.261 +**~ Login**: root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%)) 194 194 ))) 195 195 ))) 196 196 265 +((( 266 +((( 267 +**~ SN**: device serial number. 268 +))) 269 +))) 197 197 271 + 198 198 ==== 2. Quick Start & Onboarding ==== 199 199 200 200 ((( ... ... @@ -214,7 +214,7 @@ 214 214 215 215 ((( 216 216 ((( 217 -At the first boot of HP0D, it will auto generate a Wi-Fi network 291 + At the first boot of HP0D, it will auto generate a Wi-Fi network 218 218 219 219 [[image:1651804327535-321.png||height="325" width="199"]] 220 220 ))) ... ... @@ -230,7 +230,7 @@ 230 230 ((( 231 231 (% class="box infomessage" %) 232 232 ((( 233 - called : **//HPD-dragino-xxxxxx//** 307 + called : **//HPD-dragino-xxxxxx//** 234 234 ))) 235 235 ))) 236 236 ))) ... ... @@ -239,7 +239,7 @@ 239 239 ((( 240 240 (% class="box infomessage" %) 241 241 ((( 242 - with password: **//dragino+dragino//** 316 + with password: **//dragino+dragino//** 243 243 ))) 244 244 ))) 245 245 ))) ... ... @@ -246,21 +246,45 @@ 246 246 247 247 ((( 248 248 ((( 249 - Youcan use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default IP 10.130.1.1323 + 250 250 ))) 251 251 ))) 252 252 327 +((( 328 +((( 329 + 330 +))) 331 +))) 332 + 333 +((( 334 +((( 335 + You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default IP 10.130.1.1 336 +))) 337 +))) 338 + 253 253 [[image:1651804397792-591.png||height="402" width="763"]] 254 254 255 255 342 + 256 256 ====== 2.1.2 Connect via HP0D hostname ====== 257 257 258 258 ((( 259 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname. 346 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your 347 +))) 260 260 261 -Like: __**//http:~/~/dragino-4ba54a//**__ 349 +((( 350 + PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D 262 262 ))) 263 263 353 +((( 354 + Web-UI via HP0D’s hostname. 355 +))) 356 + 357 + 358 + Like: __**//http:~/~/dragino-4ba54a//**__ 359 + 360 + 361 +(% style="text-align:center" %) 264 264 [[image:1651804629009-699.png]] 265 265 266 266 ... ... @@ -268,27 +268,40 @@ 268 268 269 269 ((( 270 270 ((( 271 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.369 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the 272 272 ))) 273 273 ))) 274 274 275 275 ((( 276 -If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D. 374 +((( 375 + router’s management portal, you should be able to find what IP address the router has assigned to the HP0D. 277 277 ))) 377 +))) 278 278 379 +((( 380 + 381 +))) 382 + 383 + If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI 384 + 385 + or SSH access of HP0D. 386 + 387 +(% style="text-align:center" %) 279 279 [[image:1651804782523-623.png]] 280 280 281 281 391 + 282 282 ===== 2.2 Generate QR Code ===== 283 283 284 284 ((( 285 -Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate. 395 + Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate. 286 286 ))) 287 287 288 288 ((( 289 -Note: After onboarding, this wallet will become owner of this hotspot. 399 + Note: After onboarding, this wallet will become owner of this hotspot. 290 290 ))) 291 291 402 +(% style="text-align:center" %) 292 292 [[image:image-20220506140312-1.png||height="435" width="438"]] 293 293 294 294 ... ... @@ -295,52 +295,58 @@ 295 295 ===== 2.3 Onboarding Hotspot ===== 296 296 297 297 ((( 298 -~1. Download the Helium Hotspot APP from the Apple or Google Play store. 409 + ~1. Download the Helium Hotspot APP from the Apple or Google Play store. 299 299 ))) 300 300 301 301 ((( 302 -Note: the APP version need to be greater than 3.11. 413 + Note: the APP version need to be greater than 3.11. 414 +))) 303 303 416 +((( 304 304 305 305 ))) 306 306 307 307 ((( 308 -2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’421 + 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose 309 309 ))) 310 310 311 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 424 +((( 425 + the ‘DRAGINO Miner HP0D’ 426 +))) 312 312 428 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 313 313 314 -3. Scan the QR Code you generated in the previous step. 430 + 3. Scan the QR Code you generated in the previous step. 315 315 432 +(% style="text-align:center" %) 316 316 [[image:1651828211026-220.png||height="405" width="191"]] 317 317 435 + 4. Onboarding your device 318 318 319 - 4.Onboardingyour device437 + Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of 320 320 321 -((( 322 -Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue. 323 -))) 439 + mobile to onboarding server might have issue. 324 324 325 -[[image:image-20220506141159-2.png||height="42 2" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]441 + [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]] 326 326 327 - [[image:1651828250802-391.png||height="4 21" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)443 + [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]] 328 328 329 329 330 330 5. Check onboarding status 331 331 332 -You can check from mobile: 448 + You can check from mobile: 333 333 334 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]] (% style="display:none" %)450 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]] 335 335 336 -You can also see the hotspot status in below link: 452 + You can also see the hotspot status in below link: 337 337 338 -https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//** 454 + https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//** 339 339 340 -Example: 456 + Example: 341 341 342 -Green Synced means hotspot works normal. 458 + Green Synced means hotspot works normal. 343 343 460 +(% style="text-align:center" %) 344 344 [[image:1651828427715-679.png||height="374" width="635"]] 345 345 346 346 ... ... @@ -347,9 +347,18 @@ 347 347 ===== 2.4 Set the Port Forwarding ===== 348 348 349 349 ((( 350 -Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.467 + Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times 351 351 ))) 352 352 470 +((( 471 + it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues 472 +))) 473 + 474 +((( 475 + you may have. 476 +))) 477 + 478 +(% style="text-align:center" %) 353 353 [[image:1651828514449-658.png]] 354 354 355 355 ((( ... ... @@ -357,15 +357,15 @@ 357 357 ))) 358 358 359 359 ((( 360 -Note: Please refer to more detailed Settings 486 + Note: Please refer to more detailed Settings 361 361 ))) 362 362 363 363 ((( 364 -[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 490 + [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 365 365 ))) 366 366 367 367 ((( 368 -[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 494 + [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 369 369 ))) 370 370 371 371 ... ... @@ -373,29 +373,35 @@ 373 373 374 374 ===== 3.1 LoRa frequency configuration ===== 375 375 502 +(% style="text-align:center" %) 376 376 [[image:1651828687205-178.png||height="323" width="657"]] 377 377 378 378 506 + 379 379 ===== 3.2 Check the LoRaWAN serveraddress ===== 380 380 509 + 510 +(% style="text-align:center" %) 381 381 [[image:1651828703680-156.png||height="349" width="672"]] 382 382 383 383 384 384 ===== 3.3 Check Miner configuration ===== 385 385 516 +(% style="text-align:center" %) 386 386 [[image:image-20220506181408-1.png||height="451" width="513"]] 387 387 388 -((( 389 -**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.** 390 -))) 519 +**~ Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid** 391 391 521 +**~ button of Update, and then wait 10mins to check here,** 392 392 523 + 393 393 ==== 4. Installation of Antenna ==== 394 394 395 395 ((( 396 -HP0D use Fiber Glass Antenna. 527 + HP0D use Fiber Glass Antenna. 397 397 ))) 398 398 530 +(% style="text-align:center" %) 399 399 [[image:1651832158606-882.png]] 400 400 401 401 ((( ... ... @@ -403,10 +403,19 @@ 403 403 ))) 404 404 405 405 ((( 406 - Userneed to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:538 + 407 407 ))) 408 408 409 409 ((( 542 + User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector 543 +))) 544 + 545 +((( 546 + to antenna and install as below: 547 +))) 548 + 549 +((( 550 +(% style="text-align:center" %) 410 410 [[image:1651832205608-998.png||height="349" width="198"]] 411 411 ))) 412 412 ... ... @@ -413,82 +413,52 @@ 413 413 ==== 5. SSH Access for Linux console ==== 414 414 415 415 ((( 416 -IP address: IP address of HP0D or hostname of HP0D (Such as dragino-63920a) 557 + IP address: IP address of HP0D or hostname of HP0D (Such as dragino-63920a) 417 417 ))) 418 418 419 419 ((( 420 -Port: 22 561 + Port: 22 421 421 ))) 422 422 423 423 ((( 424 -User Name: **root** 565 + User Name: **root** 425 425 ))) 426 426 427 427 ((( 428 -Password: **Randomly generated ((% class="mark" %)found on device’s label(%%) )** 569 + Password: **Randomly generated ((% class="mark" %)found on device’s label(%%) )** 429 429 ))) 430 430 431 431 ((( 432 - Afterlogging in, you will be in the Linux console and can enter commands as shown below.573 + 433 433 ))) 434 434 435 -[[image:1651832284160-991.png]] 436 - 437 - 438 -==== **6. How to change the Wireless function of HP0D** ==== 439 - 440 -The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL. 441 - 442 -===== **6.1 Access the Linux console.** ===== 443 - 444 -Follow the previous step of Step 5. 445 - 446 - 447 -===== 6.2 Install the package of network-manager. ===== 448 - 449 -Run commands: 450 - 451 -(% class="box infomessage" %) 452 452 ((( 453 - apt update 454 - apt install network-manager 577 + After logging in, you will be in the Linux console and can enter commands as shown below. 455 455 ))) 456 456 457 -[[image:image-20220507140730-1.png]] 580 +(% style="text-align:center" %) 581 +[[image:1651832284160-991.png]] 458 458 459 459 460 -==== =6.3Rebootthedevice.=====584 +==== 6. How to change the Wireless function of HP0D ==== 461 461 462 - Run command:586 + The wireless function is configured as AP by default and the web page does not support configuration, 463 463 464 -(% class="box infomessage" %) 465 -((( 466 - reboot 467 -))) 588 + if you want to configure it as client connection mode, you need to configure it manually in Linux CIL. 468 468 469 - [[image:image-20220507140814-2.png]]590 +6.1 Access the Linux console. 470 470 471 -===== 6.4 Check the wireless type ===== 472 472 473 - Run command:593 +6.2 Install the package of network-manager. 474 474 475 -(% class="box infomessage" %) 476 -((( 477 - iw dev 478 -))) 479 479 480 - [[image:image-20220507140941-3.png]]596 +6.3 Reboot the device. 481 481 482 -===== 6.5 Connect the WiFi. ===== 483 483 484 - Runcommand:599 +6.4 Check the wireless type 485 485 486 -(% class="box infomessage" %) 487 -((( 488 - nmtui 489 -))) 490 490 491 - [[image:image-20220507140953-4.png]]602 +6.5 Connect the WiFi. 492 492 493 493 494 494 ==== 7. Trouble Shootings ==== ... ... @@ -495,85 +495,97 @@ 495 495 496 496 ===== 7.1 How to get a wallet address? ===== 497 497 498 -Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet. 609 +// // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet. 499 499 500 500 501 501 ===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner ===== 502 502 503 503 ((( 504 -User can login the HP0D, able to access other Web Pages except miner page .615 + User can login the HP0D, able to access other Web Pages except miner page 505 505 ))) 506 506 507 507 ((( 508 -If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server. 619 + If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server. 509 509 ))) 510 510 511 511 512 512 ===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout ===== 513 513 625 +(% style="text-align:center" %) 514 514 [[image:image-20220506182042-2.png||height="250" width="516"]] 515 515 628 +(% style="text-align:center" %) 516 516 [[image:1651832455372-647.png||height="224" width="520"]] 517 517 518 -HP0D is establish connection to Helium server and not finished. And you might see above. 519 519 520 - Itmightrelateto thenetworkwheremightupto10mins.632 + HP0D is establish connection to Helium server and not finished. And you might see above. 521 521 634 + It might relate to the network where might up to 10mins 522 522 636 + 523 523 ===== 7.4 Onboarding – Bad Gaterway ===== 524 524 639 +(% style="text-align:center" %) 525 525 [[image:1651832583790-633.png]] 526 526 527 -This is caused by the process leads too long which just need to refresh the page. 642 + This is caused by the process leads too long which just need to refresh the page. 528 528 529 529 530 530 7.5 Onboarding ~-~- Why did QR Code generate is aways fail? 531 531 647 +(% style="text-align:center" %) 532 532 [[image:image-20220506182424-3.png]] 533 533 534 -((( 535 -This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail. 536 -))) 650 + This may be related to the current block height, if the device is synchronizing to the latest height or if the 537 537 652 + device block height is much lower than the current height as the above picture like '1 1', the QR code 538 538 654 + generation may fail. 655 + 656 + 539 539 ===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? ===== 540 540 659 +(% style="text-align:center" %) 541 541 [[image:1651832742262-209.png||height="297" width="365"]] 542 542 543 -((( 544 -Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code. 545 -))) 662 + Please ensure that you enter the correct wallet address and that your network is up and running, the user can 546 546 664 + click the button of ‘Clean’ to re-generate the QR Code. 547 547 666 + 548 548 ===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code ===== 549 549 669 +(% style="text-align:center" %) 550 550 [[image:1651832811038-780.png||height="462" width="216"]] 551 551 552 -((( 553 -If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve. 554 -))) 672 + If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, 555 555 674 + please contact us to help you solve. 556 556 676 + 557 557 ===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code ===== 558 558 559 -((( 560 -After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot. 561 -))) 679 +// // After scan QR Code, Mobile APP will connect Helium onboarding server and provide the 562 562 563 -((( 564 -If you don’t see MAC address, make sure your mobile has good internet connection. 565 -))) 681 + public key/ wallet address to onboarding server. Server will return the match MAC address 566 566 683 + for this hotspot. 684 + 685 + 686 + If you don’t see MAC address, make sure your mobile has good internet connection. 687 + 688 +(% style="text-align:center" %) 567 567 [[image:1651832880009-473.png]] 568 568 569 569 570 570 ===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ ===== 571 571 572 -This is caused by the server connection delay, which does not affect the normal use. 694 + This is caused by the server connection delay, which does not affect the normal use. 573 573 696 + 697 +(% style="text-align:center" %) 574 574 [[image:1651832959907-357.png]] 575 575 576 - 577 577 ===== 7.10 Mobile APP crash after scan the QR Code? ===== 578 578 579 579 * Make sure you have input the correct Wallet address to generate QR Code. ... ... @@ -581,47 +581,44 @@ 581 581 * Make sure your mobile app’s relevant permission are enabled. 582 582 * Known: The Android 11 version may cause this kind of issue. 583 583 707 +1. 708 +11. Why the frequency/region is not the same what I purchased? 584 584 585 - =====7.11Whythefrequency/regionsnotthesame what Ipurchased? =====710 +//Each HP0D is inspected and configured prior to shipping.// 586 586 587 -((( 588 -Each HP0D is inspected and configured prior to shipping. 589 -))) 712 +//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.// 590 590 591 -((( 592 -If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you. 593 -))) 594 594 715 +1. 716 +11. Can use the frequency to a region where is not support? 595 595 596 - =====7.12Can usethefrequencyto aregionwhereis notsupport?=====718 +//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link// 597 597 598 -((( 599 -Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link: 600 -))) 601 - 602 -((( 603 603 [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 604 -))) 605 605 606 606 607 -===== 7.13 Can change the frequency of the HP0D Miner? ===== 723 +1. 724 +11. Can change the frequency of the HP0D Miner? 608 608 609 -We do not recommend doing this, it may damage your device 726 +//We do not recommend doing this, it may damage your device// 610 610 611 611 612 -==== 8. Supports ==== 613 613 614 -((( 615 -If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]]. 616 -))) 617 617 618 -((( 619 -With your question as detail as possible. We will reply and help you in the shortest. 620 -))) 621 621 732 +1. Supports 622 622 623 - ====9.OrderInfo====734 +//If you are experiencing issues and can’t solve, you can send mail to// 624 624 736 +[[//support@dragino.com//>>mailto:support@dragino.com]] 737 + 738 +//With your question as detail as possible. We will reply and help you in the shortest.// 739 + 740 + 741 + 742 + 743 +1. Order Info 744 + 625 625 **HP0D-XXX** 626 626 627 627 **XXX**: Frequency Band ... ... @@ -629,56 +629,29 @@ 629 629 * 868: For Bands: EU868,IN865 630 630 * 915: For Bands: US915,AU915,AS923,KR920 631 631 752 +1. Manufacturer Info 632 632 633 -==== 10. Manufacturer Info ==== 634 - 635 -((( 636 636 **Shenzhen Dragino Technology Development co. LTD** 637 -))) 638 638 639 -((( 640 640 Room 202, Block B, BCT Incubation Bases (BaoChengTai), No.8 CaiYunRoad 641 -))) 642 642 643 -((( 644 644 LongCheng Street, LongGang District ; Shenzhen 518116,China 645 -))) 646 646 647 647 648 - ====11. FCC Warning====761 +1. FCC Warning 649 649 650 -((( 651 651 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 652 -))) 653 653 654 -((( 655 655 ~-~- Reorient or relocate the receiving antenna. 656 -))) 657 657 658 -((( 659 659 ~-~- Increase the separation between the equipment and receiver. 660 -))) 661 661 662 -((( 663 663 ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 664 -))) 665 665 666 -((( 667 667 ~-~- Consult the dealer or an experienced radio/TV technician for help. 668 -))) 669 669 670 -((( 671 - 672 -))) 673 673 674 -((( 675 675 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 676 -))) 677 677 678 -((( 679 - 680 -))) 681 681 682 -((( 683 683 The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. 684 -)))
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