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Last modified by Xiaoling on 2024/10/21 15:44
From version 73.10
edited by Xiaoling
on 2022/05/07 15:23
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edited by Xiaoling
on 2022/05/06 16:58
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Summary

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... ... @@ -20,109 +20,99 @@
20 20  ===== 1.1 What is HP0D =====
21 21  
22 22  (((
23 + The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, optional 3G or 4G.
24 +)))
25 +
23 23  (((
27 + The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
28 +)))
29 +
24 24  (((
25 -The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
31 +
26 26  )))
33 +
34 +(((
35 + HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip.
27 27  )))
37 +
38 +(((
39 + It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is
28 28  )))
29 29  
30 30  (((
43 + fully compatible with LoRaWAN protocol. HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining**
44 +)))
45 +
31 31  (((
47 +**~ and connects max 2 x LoRaWAN servers at the same time**.
48 +)))
49 +
32 32  (((
33 -HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
51 +
34 34  )))
53 +
54 +(((
55 +**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to
35 35  )))
57 +
58 +(((
59 + input HNT wallet address and use QR  Code to onboarding HP0D when it arrives.
36 36  )))
37 37  
38 38  (((
39 -(((
40 -(((
41 -HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
63 +
42 42  )))
43 -)))
44 -)))
45 45  
46 46  (((
47 -(((
48 -(((
49 -**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
67 + HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to
50 50  )))
51 -)))
52 -)))
53 53  
54 54  (((
55 -(((
56 -(((
57 -HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
71 + use in their own LoRaWAN network.
58 58  )))
59 -)))
60 -)))
61 61  
62 62  
63 63  ===== 1.2 Specifications =====
64 64  
65 65  (((
66 -(((
67 67  **~ Hardware System:**
68 68  )))
69 -)))
70 70  
71 71  (((
72 -(((
73 73   Linux Part:
74 74  )))
75 -)))
76 76  
77 77  * (((
78 -(((
79 79  Raspberry Pi 4
80 80  )))
81 -)))
82 82  
83 83  (((
84 -(((
85 85  **~ Interface:**
86 86  )))
87 -)))
88 88  
89 89  * (((
90 -(((
91 91  10M/100M RJ45 Ports x 1
92 92  )))
93 -)))
94 94  * (((
95 -(((
96 96  LoRaWAN Wireless
97 97  )))
98 -)))
99 99  * (((
100 -(((
101 101  Power Input: 12V 2A, DC
102 102  )))
103 -)))
104 104  
105 105  (((
106 -(((
107 107  **~ Operating Condition:**
108 108  )))
109 -)))
110 110  
111 111  * (((
112 -(((
113 113  Work Temperature: -20 ~~ 65°C
114 114  )))
115 -)))
116 116  * (((
117 -(((
118 118  Storage Temperature: -20 ~~ 65°C
119 119  )))
120 -)))
121 121  * (((
122 -(((
123 123  Power Input: 12V 2A, DC
124 124  )))
125 -)))
126 126  
127 127  ===== 1.3 Features =====
128 128  
... ... @@ -144,64 +144,53 @@
144 144  ===== 1.4 Label info and login name =====
145 145  
146 146  
147 -[[image:1651803959860-394.png||height="500" width="375"]]
137 +(% style="text-align:center" %)
138 +[[image:1651803959860-394.png||height="653" width="490"]]
148 148  
140 +
141 +
149 149  (((
143 +**~ Label information:**
144 +)))
145 +
150 150  (((
151 -**Label information:**
147 +
152 152  )))
153 -)))
154 154  
155 155  (((
156 -(((
157 -**Device host name:**      (% class="mark" %)dragino-xxxxxx
151 +**~ Device host name:**      (% class="mark" %)dragino-xxxxxx
158 158  )))
159 -)))
160 160  
161 161  (((
162 -(((
163 -**Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
155 +**~ Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
164 164  )))
165 -)))
166 166  
167 167  (((
168 -(((
169 -**Miner animal name**: xxx-xxx-xxx
159 +**~ Miner animal name**: xxx-xxx-xxx
170 170  )))
171 -)))
172 172  
173 173  (((
174 -(((
175 -**Miner address**:          112xxxxxx
163 +**~ Miner address**:          112xxxxxx
176 176  )))
177 -)))
178 178  
179 179  (((
180 -(((
181 -**Eth MAC address**: A8: 40: 41: EF: FE: CD
167 +**~ Eth MAC address**: A8: 40: 41: EF: FE: CD
182 182  )))
183 -)))
184 184  
185 185  (((
186 -(((
187 -**Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
171 +**~ Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
188 188  )))
189 -)))
190 190  
191 191  (((
192 -(((
193 -**SN**:  device serial number.
175 +**~ SN**:  device serial number.
194 194  )))
195 -)))
196 196  
197 197  
198 198  ==== 2. Quick Start & Onboarding ====
199 199  
200 200  (((
201 -(((
202 -The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
182 + The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
203 203  )))
204 -)))
205 205  
206 206  (% class="wikigeneratedid" id="H-2" %)
207 207  (((
... ... @@ -212,416 +212,316 @@
212 212  
213 213  ====== 2.1.1 via HP0D’s Access Point. ======
214 214  
215 -(((
216 -(((
217 -At the first boot of HP0D, it will auto generate a Wi-Fi network
194 + At the first boot of HP0D, it will auto generate a Wi-Fi network[[image:1651804327535-321.png||height="325" style="float:right" width="199"]]
218 218  
219 -[[image:1651804327535-321.png||height="325" width="199"]]
220 -)))
221 -)))
222 222  
223 -(((
224 -(((
225 -
226 -)))
227 -)))
197 + called           : **//HPD-dragino-xxxxxx//**
228 228  
229 -(((
230 -(((
231 -(% class="box infomessage" %)
232 -(((
233 - called           : **//HPD-dragino-xxxxxx//**
234 -)))
235 -)))
236 -)))
199 + with password:  **//dragino+dragino//**
237 237  
238 -(((
239 -(((
240 -(% class="box infomessage" %)
241 -(((
242 - with password:  **//dragino+dragino//**
243 -)))
244 -)))
245 -)))
246 246  
247 -(((
248 -(((
249 -You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
250 -)))
251 -)))
252 252  
253 -[[image:1651804397792-591.png||height="402" width="763"]]
203 + You can use a PC to connect to this Wi-Fi network. The PC will
254 254  
205 + get an IP address 10.130.1.xxx and the HP0D has the default
255 255  
207 + IP 10.130.1.1
208 +
209 +
210 +
211 +(% style="text-align:center" %)
212 +[[image:1651804397792-591.png]]
213 +
214 +
215 +
256 256  ====== 2.1.2 Connect via HP0D hostname ======
257 257  
258 -(((
259 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
218 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
260 260  
261 -Like: __**//http:~/~/dragino-4ba54a//**__
262 -)))
220 + PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
263 263  
222 + Web-UI via HP0D’s hostname.
223 +
224 +
225 + Like: __**//http:~/~/dragino-4ba54a//**__
226 +
227 +
228 +(% style="text-align:center" %)
264 264  [[image:1651804629009-699.png]]
265 265  
266 266  
267 267  ====== 2.1.3 Connect via Ethernet Port ======
268 268  
269 -(((
270 -(((
271 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
272 -)))
273 -)))
234 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP  address the router has assigned to the HP0D.
274 274  
275 -(((
276 -If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
277 -)))
278 278  
237 + If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
238 +
239 +(% style="text-align:center" %)
279 279  [[image:1651804782523-623.png]]
280 280  
281 281  
243 +
282 282  ===== 2.2 Generate QR Code =====
283 283  
284 -(((
285 -Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
286 -)))
246 + Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
287 287  
288 -(((
289 -Note: After onboarding, this wallet will become owner of this hotspot.
290 -)))
248 + Note: After onboarding, this wallet will become owner of this hotspot.
291 291  
292 -[[image:image-20220506140312-1.png||height="435" width="438"]]
250 +(% style="text-align:center" %)
251 +[[image:image-20220506140312-1.png]]
293 293  
294 294  
254 +
295 295  ===== 2.3 Onboarding Hotspot =====
296 296  
297 -(((
298 -~1. Download the Helium Hotspot APP from the Apple or Google Play store.
299 -)))
257 + ~1. Download the Helium Hotspot APP from the Apple or Google Play store.
300 300  
301 -(((
302 -Note: the APP version need to be greater than 3.11.
259 + Note: the APP version need to be greater than 3.11.
303 303  
304 -
305 -)))
261 + 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
306 306  
307 -(((
308 -2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
309 -)))
263 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
310 310  
311 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
265 + 3. Scan the QR Code you generated in the previous step.
312 312  
313 313  
314 -3. Scan the QR Code you generated in the previous step.
268 + 4. Onboarding your device
315 315  
316 -[[image:1651828211026-220.png||height="405" width="191"]]
270 +Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.
317 317  
272 + [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]]
318 318  
319 -4. Onboarding your device
320 320  
321 -(((
322 -Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue. 
323 -)))
324 324  
325 -[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
326 326  
327 - [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
328 328  
329 329  
330 -5. Check onboarding status
279 +1. Check onboarding status
331 331  
332 332  You can check from mobile:
333 333  
334 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
283 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image015.png]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image016.jpg]]
335 335  
336 336  You can also see the hotspot status in below link:
337 337  
338 -https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
287 +https:~/~/explorer.helium.com/hotspots/**//<YOUR_HOTSPORT_KEY>//**
339 339  
340 340  Example:
341 341  
342 342  Green Synced means hotspot works normal.
343 343  
344 -[[image:1651828427715-679.png||height="374" width="635"]]
293 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image017.png]]
345 345  
346 346  
347 -===== 2.4 Set the Port Forwarding =====
348 348  
349 -(((
350 -Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
351 -)))
352 352  
353 -[[image:1651828514449-658.png]]
354 354  
355 -(((
356 -
357 -)))
299 +1.
300 +11. Set the Port Forwarding
358 358  
359 -(((
302 +Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
303 +
304 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image018.png]]
305 +
306 +
360 360  Note: Please refer to more detailed Settings
361 -)))
362 362  
363 -(((
364 364  [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
365 -)))
366 366  
367 -(((
368 368  [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
369 -)))
370 370  
371 371  
372 -==== 3. Check the configuration of HP0D ====
373 373  
374 -===== 3.1 LoRa frequency configuration =====
375 375  
376 -[[image:1651828687205-178.png||height="323" width="657"]]
377 377  
317 +1. Check the configuration of HP0D
318 +11. LoRa frequency configuration
378 378  
379 -===== 3.2 Check the LoRaWAN serveraddress =====
320 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image019.png]]
380 380  
381 -[[image:1651828703680-156.png||height="349" width="672"]]
322 +1.
323 +11. Check the LoRaWAN serveraddress.
382 382  
325 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image020.png]]
383 383  
384 -===== 3.3 Check Miner configuration =====
385 385  
386 -[[image:image-20220506181408-1.png||height="451" width="513"]]
387 387  
388 -(((
389 -**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**
390 -)))
391 391  
392 392  
393 -==== 4. Installation of Antenna ====
394 394  
395 -(((
396 -HP0D use Fiber Glass Antenna.
397 -)))
398 398  
399 -[[image:1651832158606-882.png]]
400 400  
401 -(((
402 -
403 -)))
404 404  
405 -(((
406 -User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
407 -)))
335 +1.
336 +11. Check Miner configuration
408 408  
409 -(((
410 -[[image:1651832205608-998.png||height="349" width="198"]]
411 -)))
338 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image021.png]]
412 412  
413 -==== 5. SSH Access for Linux console ====
340 +**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,**
414 414  
415 -(((
416 -IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
417 -)))
418 418  
419 -(((
420 -Port:         22
421 -)))
422 422  
423 -(((
424 -User Name:      **root**
425 -)))
426 426  
427 -(((
428 -Password:         **Randomly generated （(% class="mark" %)found on device’s label(%%) ）**
429 -)))
430 430  
431 -(((
432 -After logging in, you will be in the Linux console and can enter commands as shown below.
433 -)))
346 +1. Installation of Antenna
434 434  
435 -[[image:1651832284160-991.png]]
348 +HP0D use Fiber Glass Antenna.
436 436  
350 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image022.png]]
437 437  
438 -==== **6. How to change the Wireless function of HP0D** ====
352 +User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
439 439  
440 -The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.
441 441  
442 -===== **6.1 Access the Linux console.** =====
355 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image023.png]]
443 443  
444 -Follow the previous step of Step 5.
445 445  
446 446  
447 -===== 6.2 Install the package of network-manager. =====
448 448  
449 -Run commands:
450 450  
451 -(% class="box infomessage" %)
452 -(((
453 - apt update
454 - apt install network-manager
455 -)))
361 +1. SSH Access for Linux console
456 456  
457 -[[image:image-20220507140730-1.png]]
363 +IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
458 458  
365 +Port:         22
459 459  
460 -===== 6.3 Reboot the device. =====
367 +User Name:      **root**
461 461  
462 -Run command:
369 +Password:         **Randomly generated （found on device’s label ）**
463 463  
464 -(% class="box infomessage" %)
465 -(((
466 - reboot
467 -)))
468 468  
469 -[[image:image-20220507140814-2.png]]
372 +After logging in, you will be in the Linux console and can enter commands as shown below.
470 470  
471 -===== 6.4 Check the wireless type =====
374 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image024.png]]
472 472  
473 -Run command:
474 474  
475 -(% class="box infomessage" %)
476 -(((
477 - iw dev
478 -)))
479 479  
480 -[[image:image-20220507140941-3.png]]
481 481  
482 -===== 6.5 Connect the WiFi. =====
379 +1. Trouble Shootings
380 +11. How to get a wallet address?
483 483  
484 -Run command:
382 +//Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.//
485 485  
486 -(% class="box infomessage" %)
487 -(((
488 - nmtui
489 -)))
490 490  
491 -[[image:image-20220507140953-4.png]]
385 +1.
386 +11. Onboarding ~-~- Unable to access Web-UI ~-~-> Miner
492 492  
388 +//User can login the HP0D, able to access other Web Pages except miner page//
493 493  
494 -==== 7. Trouble Shootings ====
495 495  
496 -===== 7.1 How to get a wallet address? =====
391 +//If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.//
497 497  
498 -Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
499 499  
394 +1.
395 +11. Onboarding ~-~- Some parameters in miner page show timeout
500 500  
501 -===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
397 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image025.png]]
502 502  
503 -(((
504 -User can login the HP0D, able to access other Web Pages except miner page.
505 -)))
399 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image026.png]]
506 506  
507 -(((
508 -If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
509 -)))
401 +//HP0D is establish connection to Helium server and not finished. And you might see above.//
510 510  
403 +//It might relate to the network where might up to 10mins//
511 511  
512 -===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout =====
513 513  
514 -[[image:image-20220506182042-2.png||height="250" width="516"]]
406 +1.
407 +11. Onboarding – Bad Gaterway
515 515  
516 -[[image:1651832455372-647.png||height="224" width="520"]]
409 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image027.png]]
517 517  
518 -HP0D is establish connection to Helium server and not finished. And you might see above.
411 +//This is caused by the process leads too long which just need to refresh the page.//
519 519  
520 -It might relate to the network where might up to 10mins.
521 521  
414 +1.
415 +11. Onboarding ~-~- Why did QR Code generate is aways fail?
522 522  
523 -===== 7.4 Onboarding – Bad Gaterway =====
417 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]]
524 524  
525 -[[image:1651832583790-633.png]]
419 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail
526 526  
527 -This is caused by the process leads too long which just need to refresh the page.
528 528  
422 +1.
423 +11. Onboarding ~-~- Why is the QR Code not quite the same as the manual?
529 529  
530 -7.5 Onboarding ~-~- Why did QR Code generate is aways fail?
425 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]]
531 531  
532 -[[image:image-20220506182424-3.png]]
427 +Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
533 533  
534 -(((
535 -This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.
536 -)))
537 537  
430 +1.
431 +11. Onboarding – MAC address is ‘Unknown’ after scan QR Code
538 538  
539 -===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? =====
433 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]]
540 540  
541 -[[image:1651832742262-209.png||height="297" width="365"]]
435 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve.
542 542  
543 -(((
544 -Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
545 -)))
546 546  
438 +1.
439 +11. Onboarding – MAC address is being refreshed after scan QR Code
547 547  
548 -===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
441 +//After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.//
549 549  
550 -[[image:1651832811038-780.png||height="462" width="216"]]
551 551  
552 -(((
553 -If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve.
554 -)))
444 +//If you don’t see MAC address, make sure your mobile has good internet connection.//
555 555  
446 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]]
556 556  
557 -===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code =====
558 558  
559 -(((
560 -After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.
561 -)))
562 562  
563 -(((
564 -If you don’t see MAC address, make sure your mobile has good internet connection.
565 -)))
566 566  
567 -[[image:1651832880009-473.png]]
451 +1.
452 +11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’
568 568  
454 +//This is caused by the server connection delay, which does not affect the normal use.//
569 569  
570 -===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====
456 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]]
571 571  
572 -This is caused by the server connection delay, which does not affect the normal use.
573 573  
574 -[[image:1651832959907-357.png]]
459 +*
460 +*1. Mobile APP crash after scan the QR Code?
461 +* //Make sure you have input the correct Wallet address to generate QR Code.//
462 +* //Make sure your mobile app uses the same wallet address as the one to generate QR Code.//
463 +* //Make sure your mobile app’s relevant permission are enabled.//
464 +* //Known: The Android 11 version may cause this kind of issue.//
575 575  
466 +1.
467 +11. Why the frequency/region is not the same what I purchased?
576 576  
577 -===== 7.10 Mobile APP crash after scan the QR Code? =====
469 +//Each HP0D is inspected and configured prior to shipping.//
578 578  
579 -* Make sure you have input the correct Wallet address to generate QR Code.
580 -* Make sure your mobile app uses the same wallet address as the one to generate QR Code.
581 -* Make sure your mobile app’s relevant permission are enabled.
582 -* Known: The Android 11 version may cause this kind of issue.
471 +//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
583 583  
584 584  
585 -===== 7.11 Why the frequency/region is not the same what I purchased? =====
474 +1.
475 +11. Can use the frequency to a region where is not support?
586 586  
587 -(((
588 -Each HP0D is inspected and configured prior to shipping.
589 -)))
477 +//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
590 590  
591 -(((
592 -If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.
593 -)))
479 +[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
594 594  
595 595  
596 -===== 7.12 Can use the frequency to a region where is not support? =====
482 +1.
483 +11. Can change the frequency of the HP0D Miner?
597 597  
598 -(((
599 -Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:
600 -)))
485 +//We do not recommend doing this, it may damage your device//
601 601  
602 -(((
603 -[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
604 -)))
605 605  
606 606  
607 -===== 7.13 Can change the frequency of the HP0D Miner? =====
608 608  
609 -We do not recommend doing this, it may damage your device
610 610  
491 +1. Supports
611 611  
612 -==== 8. Supports ====
493 +//If you are experiencing issues and can’t solve, you can send mail to//
613 613  
614 -(((
615 -If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].
616 -)))
495 +[[//support@dragino.com//>>mailto:support@dragino.com]]
617 617  
618 -(((
619 -With your question as detail as possible. We will reply and help you in the shortest.
620 -)))
497 +//With your question as detail as possible. We will reply and help you in the shortest.//
621 621  
622 622  
623 -==== 9. Order Info ====
624 624  
501 +
502 +1. Order Info
503 +
625 625  **HP0D-XXX**
626 626  
627 627  **XXX**: Frequency Band
... ... @@ -629,56 +629,29 @@
629 629  * 868: For Bands: EU868,IN865
630 630  * 915: For Bands: US915,AU915,AS923,KR920
631 631  
511 +1. Manufacturer Info
632 632  
633 -==== 10. Manufacturer Info ====
634 -
635 -(((
636 636  **Shenzhen Dragino Technology Development co. LTD**
637 -)))
638 638  
639 -(((
640 640  Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
641 -)))
642 642  
643 -(((
644 644  LongCheng Street, LongGang District ; Shenzhen 518116,China
645 -)))
646 646  
647 647  
648 -==== 11. FCC Warning ====
520 +1. FCC Warning
649 649  
650 -(((
651 651  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
652 -)))
653 653  
654 -(((
655 655  ~-~- Reorient or relocate the receiving antenna.
656 -)))
657 657  
658 -(((
659 659  ~-~- Increase the separation between the equipment and receiver.
660 -)))
661 661  
662 -(((
663 663  ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
664 -)))
665 665  
666 -(((
667 667  ~-~- Consult the dealer or an experienced radio/TV technician for help.
668 -)))
669 669  
670 -(((
671 -
672 -)))
673 673  
674 -(((
675 675  Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
676 -)))
677 677  
678 -(((
679 -
680 -)))
681 681  
682 -(((
683 683  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
684 -)))
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