Changes for page HP0D -- Full Hotspot for Helium User Manual
Last modified by Xiaoling on 2024/10/21 15:44
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... ... @@ -11,186 +11,49 @@ 11 11 12 12 13 13 14 - 15 15 {{toc/}} 16 16 17 17 18 -= ===1. Introduction ====17 += 1. Introduction = 19 19 20 -== ===1.1 What is HP0D =====19 +== 1.1 What is HP0D == 21 21 22 22 ((( 23 -((( 24 -((( 25 - The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi, 22 +The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges at low data rates. 26 26 ))) 27 -))) 28 28 29 29 ((( 30 -((( 31 - Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges 26 +HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**. 32 32 ))) 33 -))) 34 34 35 35 ((( 36 -((( 37 - at low data rates. 30 +**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 38 38 ))) 39 -))) 40 -))) 41 41 42 42 ((( 43 -((( 44 -((( 45 - 34 +HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network. 46 46 ))) 47 -))) 48 -))) 49 49 50 -((( 51 -((( 52 -((( 53 - HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in 54 -))) 55 -))) 37 +== 1.2 Specifications == 56 56 57 -((( 58 -((( 59 - ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech 60 -))) 61 -))) 62 - 63 -((( 64 -((( 65 - packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol. 66 -))) 67 -))) 68 - 69 -((( 70 -((( 71 - HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining** 72 -))) 73 -))) 74 -))) 75 - 76 -((( 77 -((( 78 -((( 79 -**~ and connects max 2 x LoRaWAN servers at the same time**. 80 -))) 81 -))) 82 -))) 83 - 84 -((( 85 -((( 86 -((( 87 - 88 -))) 89 -))) 90 -))) 91 - 92 -((( 93 -((( 94 -((( 95 -**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use 96 -))) 97 -))) 98 - 99 -((( 100 -((( 101 - for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 102 -))) 103 -))) 104 -))) 105 - 106 -((( 107 -((( 108 -((( 109 - 110 -))) 111 -))) 112 -))) 113 - 114 -((( 115 -((( 116 -((( 117 - HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also 118 -))) 119 -))) 120 - 121 -((( 122 -((( 123 - customize the frequency bands to use in their own LoRaWAN network. 124 -))) 125 -))) 126 -))) 127 - 128 - 129 -===== 1.2 Specifications ===== 130 - 131 -((( 132 -((( 133 133 **~ Hardware System:** 134 -))) 135 -))) 136 - 137 -((( 138 -((( 139 139 Linux Part: 140 -))) 141 -))) 142 142 143 -* ((( 144 -((( 145 -Raspberry Pi 4 146 -))) 147 -))) 42 +* Raspberry Pi 4 148 148 149 -((( 150 -((( 151 151 **~ Interface:** 152 -))) 153 -))) 154 154 155 -* ((( 156 -((( 157 -10M/100M RJ45 Ports x 1 158 -))) 159 -))) 160 -* ((( 161 -((( 162 -LoRaWAN Wireless 163 -))) 164 -))) 165 -* ((( 166 -((( 167 -Power Input: 12V 2A, DC 168 -))) 169 -))) 46 +* 10M/100M RJ45 Ports x 1 47 +* LoRaWAN Wireless 48 +* Power Input: 12V 2A, DC 170 170 171 -((( 172 -((( 173 173 **~ Operating Condition:** 174 -))) 175 -))) 176 176 177 -* ((( 178 -((( 179 -Work Temperature: -20 ~~ 65°C 180 -))) 181 -))) 182 -* ((( 183 -((( 184 -Storage Temperature: -20 ~~ 65°C 185 -))) 186 -))) 187 -* ((( 188 -((( 189 -Power Input: 12V 2A, DC 190 -))) 191 -))) 52 +* Work Temperature: -20 ~~ 65°C 53 +* Storage Temperature: -20 ~~ 65°C 54 +* Power Input: 12V 2A, DC 192 192 193 -== ===1.3 Features =====56 +== 1.3 Features == 194 194 195 195 * Open-Source Linux system 196 196 * RPi4 with 2G /4G or 8G RAM ... ... @@ -207,275 +207,122 @@ 207 207 * Include prepaid $40 onboarding cost and $10 location cost. 208 208 * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]]. 209 209 210 -== ===1.4 Label info and login name =====73 +== 1.4 Label info and login name == 211 211 212 - 213 213 [[image:1651803959860-394.png||height="500" width="375"]] 76 +**Label information:** 77 +**Device host name:** (% class="mark" %)dragino-xxxxxx 78 +**Band**: US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864 79 +**Miner animal name**: xxx-xxx-xxx 80 +**Miner address**: 112xxxxxx 81 +**Eth MAC address**: A8: 40: 41: EF: FE: CD 82 +**Login**: root/d59f2d5b (the root is the Login account for the Web-UI and SSH.(%%)) 83 +**SN**: device serial number. 214 214 85 += 2. Quick Start & Onboarding = 215 215 216 - 217 -((( 218 -((( 219 -**~ Label information:** 220 -))) 221 -))) 222 - 223 -((( 224 -((( 225 - 226 -))) 227 -))) 228 - 229 -((( 230 -((( 231 -**~ Device host name:** (% class="mark" %)dragino-xxxxxx 232 -))) 233 -))) 234 - 235 -((( 236 -((( 237 -**~ Band**: US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864 238 -))) 239 -))) 240 - 241 -((( 242 -((( 243 -**~ Miner animal name**: xxx-xxx-xxx 244 -))) 245 -))) 246 - 247 -((( 248 -((( 249 -**~ Miner address**: 112xxxxxx 250 -))) 251 -))) 252 - 253 -((( 254 -((( 255 -**~ Eth MAC address**: A8: 40: 41: EF: FE: CD 256 -))) 257 -))) 258 - 259 -((( 260 -((( 261 -**~ Login**: root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%)) 262 -))) 263 -))) 264 - 265 -((( 266 -((( 267 -**~ SN**: device serial number. 268 -))) 269 -))) 270 - 271 - 272 -==== 2. Quick Start & Onboarding ==== 273 - 274 -((( 275 -((( 276 276 The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port. 277 -))) 278 -))) 279 279 280 -(% class="wikigeneratedid" id="H-2" %) 281 -((( 282 - 283 -))) 89 +== 2.1 Connect HP0D Web UI == 284 284 285 -=== ==2.1ConnectHP0DWebUI=====91 +=== 2.1.1 via HP0D’s Access Point === 286 286 287 - ======2.1.1viaHP0D’sAccessPoint.======93 +At the first boot of HP0D, it will auto generate a Wi-Fi network 288 288 289 -((( 290 -((( 291 - At the first boot of HP0D, it will auto generate a Wi-Fi network 292 - 293 293 [[image:1651804327535-321.png||height="325" width="199"]] 294 -))) 295 -))) 296 296 297 -((( 298 -((( 299 - 300 -))) 301 -))) 302 - 303 -((( 304 -((( 305 305 (% class="box infomessage" %) 306 -((( 307 - called : **//HPD-dragino-xxxxxx//** 308 -))) 309 -))) 310 -))) 98 + called : **//HPD-dragino-xxxxxx//** 311 311 312 -((( 313 -((( 314 314 (% class="box infomessage" %) 315 -((( 316 - with password: **//dragino+dragino//** 317 -))) 318 -))) 319 -))) 101 + with password: **//dragino+dragino//** 102 +You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default IP 10.130.1.1 320 320 321 -((( 322 -((( 323 - 324 -))) 325 -))) 104 +[[image:1651804397792-591.png||height="386" width="733"]] 326 326 327 -((( 328 -((( 329 - 330 -))) 331 -))) 332 332 333 -((( 334 -((( 335 - You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default IP 10.130.1.1 336 -))) 337 -))) 107 +=== 2.1.2 Connect via HP0D hostname === 338 338 339 - [[image:1651804397792-591.png||height="402"width="763"]]109 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname. 340 340 111 +Like: __**//http:~/~/dragino-4ba54a//**__ 341 341 342 - 343 -====== 2.1.2 Connect via HP0D hostname ====== 344 - 345 -((( 346 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your 347 -))) 348 - 349 -((( 350 - PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D 351 -))) 352 - 353 -((( 354 - Web-UI via HP0D’s hostname. 355 -))) 356 - 357 - 358 - Like: __**//http:~/~/dragino-4ba54a//**__ 359 - 360 - 361 -(% style="text-align:center" %) 362 362 [[image:1651804629009-699.png]] 363 363 115 +=== 2.1.3 Connect via Ethernet Port === 364 364 365 -====== 2.1.3 Connect via Ethernet Port ====== 366 - 367 -((( 368 -((( 369 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the 370 -))) 371 -))) 372 - 373 -((( 374 -((( 375 - router’s management portal, you should be able to find what IP address the router has assigned to the HP0D. 376 -))) 377 -))) 378 - 379 -((( 380 - 381 -))) 382 - 383 - If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI 384 - 385 - or SSH access of HP0D. 386 - 387 -(% style="text-align:center" %) 117 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D. 118 +If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D. 388 388 [[image:1651804782523-623.png]] 389 389 121 +== 2.2 Generate QR Code == 390 390 391 - 392 -===== 2.2 Generate QR Code ===== 393 - 394 394 ((( 395 - 124 +Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate. 396 396 ))) 397 397 398 398 ((( 399 - 128 +Note: After onboarding, this wallet will become owner of this hotspot. 400 400 ))) 401 401 402 -(% style="text-align:center" %) 403 403 [[image:image-20220506140312-1.png||height="435" width="438"]] 404 404 405 405 406 -== ===2.3 Onboarding Hotspot =====134 +== 2.3 Onboarding Hotspot == 407 407 408 408 ((( 409 - 137 +~1. Download the Helium Hotspot APP from the Apple or Google Play store. 410 410 ))) 411 411 412 412 ((( 413 - 141 +Note: the APP version need to be greater than 3.11. 414 414 ))) 415 415 416 416 ((( 417 - 145 +2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’ 418 418 ))) 419 419 148 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 149 + 150 +3. Scan the QR Code you generated in the previous step. 151 + 152 +[[image:1651828211026-220.png||height="405" width="191"]] 153 + 420 420 ((( 421 - 2.To add a hotspot, select “Hotspot”.Onthis tab, click the ‘+ Add Hotspot’inthemidwherechoose155 +4. Onboarding your device 422 422 ))) 423 423 424 424 ((( 425 - t he‘DRAGINOMinerHP0D’159 +Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue. 426 426 ))) 427 427 428 - 1651817186037-899.png||height="429" width="206"]]194458-938.png||height="434" width="203"]]162 +[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]] 429 429 430 - ScantheQR Codeyougeneratedinthepreviousstep.164 + [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %) 431 431 432 -(% style="text-align:center" %) 433 -[[image:1651828211026-220.png||height="405" width="191"]] 434 - 435 - 4. Onboarding your device 436 - 437 - Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of 438 - 439 - mobile to onboarding server might have issue. 440 - 441 - [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]] 442 - 443 - [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]] 444 - 445 - 446 446 5. Check onboarding status 447 447 448 - 168 +You can check from mobile: 449 449 450 - 170 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %) 451 451 452 - 172 +You can also see the hotspot status in below link: 453 453 454 - 174 +https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//** 455 455 456 - 176 +Example: 457 457 458 - 178 +Green Synced means hotspot works normal. 459 459 460 -(% style="text-align:center" %) 461 461 [[image:1651828427715-679.png||height="374" width="635"]] 462 462 463 463 464 -== ===2.4 Set the Port Forwarding =====183 +== 2.4 Set the Port Forwarding == 465 465 466 466 ((( 467 - 186 +Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have. 468 468 ))) 469 469 470 -((( 471 - it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues 472 -))) 473 - 474 -((( 475 - you may have. 476 -))) 477 - 478 -(% style="text-align:center" %) 479 479 [[image:1651828514449-658.png]] 480 480 481 481 ((( ... ... @@ -483,51 +483,41 @@ 483 483 ))) 484 484 485 485 ((( 486 - 196 +Note: Please refer to more detailed Settings 487 487 ))) 488 488 489 489 ((( 490 - 200 +[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 491 491 ))) 492 492 493 493 ((( 494 - 204 +[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 495 495 ))) 496 496 207 += 3. Check the configuration of HP0D = 497 497 498 -== ==3.Checktheconfigurationof HP0D====209 +== 3.1 LoRa frequency configuration == 499 499 500 -===== 3.1 LoRa frequency configuration ===== 501 - 502 -(% style="text-align:center" %) 503 503 [[image:1651828687205-178.png||height="323" width="657"]] 504 504 213 +== 3.2 Check the LoRaWAN serveraddress == 505 505 506 - 507 -===== 3.2 Check the LoRaWAN serveraddress ===== 508 - 509 - 510 -(% style="text-align:center" %) 511 511 [[image:1651828703680-156.png||height="349" width="672"]] 512 512 217 +== 3.3 Check Miner configuration == 513 513 514 -===== 3.3 Check Miner configuration ===== 515 - 516 -(% style="text-align:center" %) 517 517 [[image:image-20220506181408-1.png||height="451" width="513"]] 518 518 519 -**~ Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid** 221 +((( 222 +**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.** 223 +))) 520 520 521 - **~button ofUpdate, andthenwait10mins to check here,**225 += 4. Installation of Antenna = 522 522 523 - 524 -==== 4. Installation of Antenna ==== 525 - 526 526 ((( 527 - 228 +HP0D use Fiber Glass Antenna. 528 528 ))) 529 529 530 -(% style="text-align:center" %) 531 531 [[image:1651832158606-882.png]] 532 532 533 533 ((( ... ... @@ -535,212 +535,165 @@ 535 535 ))) 536 536 537 537 ((( 538 - 238 +User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below: 539 539 ))) 540 540 541 541 ((( 542 - User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector 543 -))) 544 - 545 -((( 546 - to antenna and install as below: 547 -))) 548 - 549 -((( 550 -(% style="text-align:center" %) 551 551 [[image:1651832205608-998.png||height="349" width="198"]] 552 552 ))) 553 553 554 -= ===5. SSH Access for Linux console ====245 += 5. SSH Access for Linux console = 555 555 556 556 ((( 557 - 248 +IP address: IP address of HP0D or hostname of HP0D (Such as dragino-63920a) 558 558 ))) 559 559 560 560 ((( 561 - 252 +Port: 22 562 562 ))) 563 563 564 564 ((( 565 - 256 +User Name: **root** 566 566 ))) 567 567 568 568 ((( 569 - 260 +Password: **Randomly generated ((% class="mark" %)found on device’s label(%%) )** 570 570 ))) 571 571 572 572 ((( 573 - 264 +After logging in, you will be in the Linux console and can enter commands as shown below. 574 574 ))) 575 575 576 -((( 577 - After logging in, you will be in the Linux console and can enter commands as shown below. 578 -))) 267 +[[image:1651832284160-991.png||height="171" width="729"]] 579 579 580 -(% style="text-align:center" %) 581 -[[image:1651832284160-991.png]] 269 += **6. How to change the Wireless function of HP0D** = 582 582 271 +The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL. 583 583 584 -== ==**6.How tochange theWireless functionf HP0D** ====273 +== **6.1 Access the Linux console.** == 585 585 586 - // Thewireless function is configured asAP by defaultand thewebpagedoesnotsupportconfiguration, //275 +Follow the previous step of Step 5. 587 587 588 - //if you want to configureitasclientconnectionmode, youneedtoconfigure itmanuallyin Linux CIL.//277 +== 6.2 Install the package of network-manager == 589 589 590 - ===== **6.1 Access the Linuxconsole.** =====279 +Run commands: 591 591 592 - Follow the previous step of Step 5. 593 - 594 - 595 -===== 6.2 Install the package of network-manager. ===== 596 - 597 - Run commands: 598 - 599 599 (% class="box infomessage" %) 600 600 ((( 601 - apt update 283 + apt update 284 + apt install network-manager 602 602 ))) 603 603 604 -(% class="box infomessage" %) 605 -((( 606 - apt install network-manager 607 -))) 287 +[[image:image-20220507140730-1.png||height="402" width="728"]] 608 608 609 - [[image:image-20220507140730-1.png]]289 +== 6.3 Reboot the device == 610 610 291 +Run command: 611 611 612 - 613 -===== 6.3 Reboot the device. ===== 614 - 615 - Run command: 616 - 617 617 (% class="box infomessage" %) 618 618 ((( 619 - 295 + reboot 620 620 ))) 621 621 622 622 [[image:image-20220507140814-2.png]] 623 623 624 -== ===6.4 Check the wireless type =====300 +== 6.4 Check the wireless type == 625 625 626 - 302 +Run command: 627 627 628 628 (% class="box infomessage" %) 629 629 ((( 630 - 306 + iw dev 631 631 ))) 632 632 633 633 [[image:image-20220507140941-3.png]] 634 634 635 -== ===6.5 Connect the WiFi.=====311 +== 6.5 Connect the WiFi == 636 636 637 - 313 +Run command: 638 638 639 639 (% class="box infomessage" %) 640 640 ((( 641 - 317 + nmtui 642 642 ))) 643 643 644 644 [[image:image-20220507140953-4.png]] 645 645 322 += 7. Trouble Shootings = 646 646 324 +== 7.1 How to get a wallet address? == 647 647 648 - ==== 7. TroubleShootings====326 +Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet. 649 649 650 -== ===7.1How togetawallet address?=====328 +== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner == 651 651 652 -// // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet. 653 - 654 - 655 -===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner ===== 656 - 657 657 ((( 658 - 331 +User can login the HP0D, able to access other Web Pages except miner page. 659 659 ))) 660 660 661 661 ((( 662 - 335 +If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server. 663 663 ))) 664 664 338 +== 7.3 Onboarding ~-~- Some parameters in miner page show timeout == 665 665 666 -===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout ===== 667 - 668 -(% style="text-align:center" %) 669 669 [[image:image-20220506182042-2.png||height="250" width="516"]] 670 670 671 -(% style="text-align:center" %) 672 672 [[image:1651832455372-647.png||height="224" width="520"]] 673 673 344 +HP0D is establish connection to Helium server and not finished. And you might see above. 674 674 675 - HP0Dis establishconnectiontoHeliumserverand not finished.And youmightseeabove.346 +It might relate to the network where might up to 10mins. 676 676 677 - It mightrelateto thenetworkwheremight up to 10mins348 +== 7.4 Onboarding – Bad Gaterway == 678 678 679 - 680 -===== 7.4 Onboarding – Bad Gaterway ===== 681 - 682 -(% style="text-align:center" %) 683 683 [[image:1651832583790-633.png]] 684 684 685 - 352 +This is caused by the process leads too long which just need to refresh the page. 686 686 354 +== 7.5 Onboarding ~-~- Why did QR Code generate is aways fail? == 687 687 688 -7.5 Onboarding ~-~- Why did QR Code generate is aways fail? 689 - 690 -(% style="text-align:center" %) 691 691 [[image:image-20220506182424-3.png]] 692 692 693 - This may be related to the current block height, if the device is synchronizing to the latest height or if the 358 +((( 359 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail. 360 +))) 694 694 695 - eviceblockheightismuchlowerthanhecurrent heightas the above picturelike'1 1', the QR code362 +== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? == 696 696 697 - generation may fail. 698 - 699 - 700 -===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? ===== 701 - 702 -(% style="text-align:center" %) 703 703 [[image:1651832742262-209.png||height="297" width="365"]] 704 704 705 - Please ensure that you enter the correct wallet address and that your network is up and running, the user can 366 +((( 367 +Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code. 368 +))) 706 706 707 - click thebuttonof‘Clean’ to re-generatetheQR Code.370 +== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code == 708 708 709 - 710 -===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code ===== 711 - 712 -(% style="text-align:center" %) 713 713 [[image:1651832811038-780.png||height="462" width="216"]] 714 714 715 - If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, 374 +((( 375 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve. 376 +))) 716 716 717 - pleasecontactus to helpyousolve.378 +== 7.8 Onboarding – MAC address is being refreshed after scan QR Code == 718 718 380 +((( 381 +After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot. 382 +))) 719 719 720 -===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code ===== 384 +((( 385 +If you don’t see MAC address, make sure your mobile has good internet connection. 386 +))) 721 721 722 -// // After scan QR Code, Mobile APP will connect Helium onboarding server and provide the 723 - 724 - public key/ wallet address to onboarding server. Server will return the match MAC address 725 - 726 - for this hotspot. 727 - 728 - 729 - If you don’t see MAC address, make sure your mobile has good internet connection. 730 - 731 -(% style="text-align:center" %) 732 732 [[image:1651832880009-473.png]] 733 733 390 +== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ == 734 734 735 - =====7.9HP0D Web~-~->Miner~-~-> Versionshows‘short’=====392 +This is caused by the server connection delay, which does not affect the normal use. 736 736 737 - This is caused by the server connection delay, which does not affect the normal use. 738 - 739 - 740 -(% style="text-align:center" %) 741 741 [[image:1651832959907-357.png]] 742 742 743 -== ===7.10 Mobile APP crash after scan the QR Code? =====396 +== 7.10 Mobile APP crash after scan the QR Code? == 744 744 745 745 * Make sure you have input the correct Wallet address to generate QR Code. 746 746 * Make sure your mobile app uses the same wallet address as the one to generate QR Code. ... ... @@ -747,44 +747,42 @@ 747 747 * Make sure your mobile app’s relevant permission are enabled. 748 748 * Known: The Android 11 version may cause this kind of issue. 749 749 750 -1. 751 -11. Why the frequency/region is not the same what I purchased? 403 +== 7.11 Why the frequency/region is not the same what I purchased? == 752 752 753 -//Each HP0D is inspected and configured prior to shipping.// 405 +((( 406 +Each HP0D is inspected and configured prior to shipping. 407 +))) 754 754 755 -//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.// 409 +((( 410 +If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you. 411 +))) 756 756 413 +== 7.12 Can use the frequency to a region where is not support? == 757 757 758 -1. 759 -11. Can use the frequency to a region where is not support? 415 +((( 416 +Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link: 417 +))) 760 760 761 -//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link// 762 - 419 +((( 763 763 [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 421 +))) 764 764 423 +== 7.13 Can change the frequency of the HP0D Miner? == 765 765 766 -1. 767 -11. Can change the frequency of the HP0D Miner? 425 +We do not recommend doing this, it may damage your device 768 768 769 - //Wedonotrecommend doingthis,it may damage your device//427 += 8. Supports = 770 770 429 +((( 430 +If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]]. 431 +))) 771 771 433 +((( 434 +With your question as detail as possible. We will reply and help you in the shortest. 435 +))) 772 772 437 += 9. Order Info = 773 773 774 - 775 -1. Supports 776 - 777 -//If you are experiencing issues and can’t solve, you can send mail to// 778 - 779 -[[//support@dragino.com//>>mailto:support@dragino.com]] 780 - 781 -//With your question as detail as possible. We will reply and help you in the shortest.// 782 - 783 - 784 - 785 - 786 -1. Order Info 787 - 788 788 **HP0D-XXX** 789 789 790 790 **XXX**: Frequency Band ... ... @@ -792,29 +792,46 @@ 792 792 * 868: For Bands: EU868,IN865 793 793 * 915: For Bands: US915,AU915,AS923,KR920 794 794 795 -1. Manufacturer Info 446 += 10. Manufacturer Info = 796 796 448 +((( 797 797 **Shenzhen Dragino Technology Development co. LTD** 450 +))) 798 798 452 +((( 799 799 Room 202, Block B, BCT Incubation Bases (BaoChengTai), No.8 CaiYunRoad 454 +))) 800 800 456 +((( 801 801 LongCheng Street, LongGang District ; Shenzhen 518116,China 458 +))) 802 802 460 += 11. FCC Warning = 803 803 804 -1. FCC Warning 805 - 462 +((( 806 806 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 464 +))) 807 807 466 +((( 808 808 ~-~- Reorient or relocate the receiving antenna. 468 +))) 809 809 470 +((( 810 810 ~-~- Increase the separation between the equipment and receiver. 472 +))) 811 811 474 +((( 812 812 ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 476 +))) 813 813 478 +((( 814 814 ~-~- Consult the dealer or an experienced radio/TV technician for help. 480 +))) 815 815 816 - 482 +((( 817 817 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 484 +))) 818 818 819 - 486 +((( 820 820 The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. 488 +)))