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Last modified by Xiaoling on 2024/10/21 15:44
From version 71.1
edited by Xiaoye
on 2022/05/07 14:09
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To version 111.1
edited by Kilight Cao
on 2022/06/09 10:47
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Summary

Details

Page properties
Title
... ... @@ -1,1 +1,1 @@
1 -HP0D
1 +HP0D Full Hotspot for Helium
Author
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1 -XWiki.Xiaoye
1 +XWiki.Kilight
Content
... ... @@ -1,196 +3,58 @@
1 -
2 -
3 3  (% style="text-align:center" %)
4 -[[image:1651802206983-860.png||height="645" width="602"]]
2 +[[image:1651802206983-860.png||height="427" width="398"]]
5 5  
6 6  
7 7  (((
8 8  **HP0D Full Hotspot for Helium User Manual**
9 -)))
10 10  
11 -
12 -
13 -
14 -
15 -{{toc/}}
16 -
17 -
18 -==== 1. Introduction ====
19 -
20 -===== 1.1 What is HP0D =====
21 -
22 -(((
23 -(((
24 -(((
25 - The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,
26 -)))
27 -)))
28 -
29 -(((
30 -(((
31 - Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges
32 -)))
33 -)))
34 -
35 -(((
36 -(((
37 - at low data rates.
38 -)))
39 -)))
40 -)))
41 -
42 -(((
43 -(((
44 -(((
45 45  
46 46  )))
47 -)))
48 -)))
49 49  
50 -(((
51 -(((
52 -(((
53 - HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in
54 -)))
55 -)))
11 +**Table of Contents：**
56 56  
57 -(((
58 -(((
59 - ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech
60 -)))
61 -)))
13 +{{toc/}}
62 62  
63 -(((
64 -(((
65 - packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
66 -)))
67 -)))
68 68  
69 -(((
70 -(((
71 - HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining**
72 -)))
73 -)))
74 -)))
16 += **1. Introduction** =
75 75  
76 -(((
77 -(((
78 -(((
79 -**~ and connects max 2 x LoRaWAN servers at the same time**.
80 -)))
81 -)))
82 -)))
18 +== **1.1 What is HP0D** ==
83 83  
84 84  (((
85 -(((
86 -(((
87 -
21 +The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
88 88  )))
89 -)))
90 -)))
91 91  
92 92  (((
93 -(((
94 -(((
95 -**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use
25 +HP0D has passed Helium Full Hotspot Approval. It supports the (% style="color:#037691" %)** miner feature from Helium** (% style="color:black" %) and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, (% style="color:#037691" %)**users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
96 96  )))
97 -)))
98 98  
99 99  (((
100 -(((
101 - for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
29 +(% style="color:#037691" %)**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. (% style="color:black" %)It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
102 102  )))
103 -)))
104 -)))
105 105  
106 106  (((
107 -(((
108 -(((
109 -
33 +HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
110 110  )))
111 -)))
112 -)))
113 113  
114 -(((
115 -(((
116 -(((
117 - HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also
118 -)))
119 -)))
36 +== **1.2 Specifications** ==
120 120  
121 -(((
122 -(((
123 - customize the frequency bands to use in their own LoRaWAN network.
124 -)))
125 -)))
126 -)))
127 -
128 -
129 -===== 1.2 Specifications =====
130 -
131 -(((
132 -(((
133 133  **~ Hardware System:**
134 -)))
135 -)))
136 -
137 -(((
138 -(((
139 139   Linux Part:
140 -)))
141 -)))
142 142  
143 -* (((
144 -(((
145 -Raspberry Pi 4
146 -)))
147 -)))
41 +* Raspberry Pi 4
148 148  
149 -(((
150 -(((
151 151  **~ Interface:**
152 -)))
153 -)))
154 154  
155 -* (((
156 -(((
157 -10M/100M RJ45 Ports x 1
158 -)))
159 -)))
160 -* (((
161 -(((
162 -LoRaWAN Wireless
163 -)))
164 -)))
165 -* (((
166 -(((
167 -Power Input: 12V 2A, DC
168 -)))
169 -)))
45 +* 10M/100M RJ45 Ports x 1
46 +* LoRaWAN Wireless
47 +* Power Input: 12V 2A, DC
170 170  
171 -(((
172 -(((
173 173  **~ Operating Condition:**
174 -)))
175 -)))
176 176  
177 -* (((
178 -(((
179 -Work Temperature: -20 ~~ 65°C
180 -)))
181 -)))
182 -* (((
183 -(((
184 -Storage Temperature: -20 ~~ 65°C
185 -)))
186 -)))
187 -* (((
188 -(((
189 -Power Input: 12V 2A, DC
190 -)))
191 -)))
51 +* Work Temperature: -20 ~~ 65°C
52 +* Storage Temperature: -20 ~~ 65°C
53 +* Power Input: 12V 2A, DC
192 192  
193 -===== 1.3 Features =====
55 +== **1.3 Features** ==
194 194  
195 195  * Open-Source Linux system
196 196  * RPi4 with 2G /4G or 8G RAM
... ... @@ -207,571 +207,635 @@
207 207  * Include prepaid $40 onboarding cost and $10 location cost.
208 208  * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]].
209 209  
210 -===== 1.4 Label info and login name =====
72 +== **1.4 Label info and login name** ==
211 211  
212 -
213 213  [[image:1651803959860-394.png||height="500" width="375"]]
214 214  
215 215  
216 216  
217 -(((
218 -(((
219 -**~ Label information:**
220 -)))
221 -)))
78 +=== 1.4.1 Label information: ===
222 222  
223 -(((
224 -(((
225 -
226 -)))
227 -)))
80 +**Device hostname:**  (% class="mark" %)dragino-xxxxxx(%%)
81 +**Band**:  (% class="mark" %)US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864(%%)
82 +**Miner animal name**: (% class="mark" %)xxx-xxx-xxx(%%)
83 +**Miner address**:  (% class="mark" %)12xxxxxx(%%)
84 +**Eth MAC address**:  (% class="mark" %)A8: 40: 41: EF: FE: CD(%%)
85 +**Login**:  (% class="mark" %)root/d59f2d5b (the root is the Login account for the Web-UI and SSH.)(%%)
86 +**SN**:  (% class="mark" %)device serial number.
228 228  
88 +
89 += **2. Quick Start & Onboarding** =
90 +
91 +The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
92 +
93 +
94 +== **2.1  Connect HP0D Web UI** ==
95 +
96 +=== **2.1.1 via HP0D’s Access Point** ===
97 +
98 +At the first boot of HP0D, it will auto-generate a Wi-Fi network
99 +
100 +
101 +[[image:1651804327535-321.png||height="325" width="199"]]
102 +
103 +
104 +(% class="box infomessage" %)
229 229  (((
230 -(((
231 -**~ Device host name:**      (% class="mark" %)dragino-xxxxxx
106 + called  : **//HPD-dragino-xxxxxx//**
232 232  )))
233 -)))
234 234  
109 +(% class="box infomessage" %)
235 235  (((
236 -(((
237 -**~ Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
111 + with password:  **//dragino+dragino//**
112 +You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
238 238  )))
239 -)))
240 240  
115 +
116 +[[image:1651804397792-591.png||height="386" width="733"]]
117 +
118 +
119 +=== **2.1.2 Connect via HP0D hostname** ===
120 +
121 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connects to the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
122 +
123 + Like: (% class="mark" %)__**//http:~/~/dragino-4ba54a//**__
124 +
125 +
126 +[[image:1651804629009-699.png]]
127 +
128 +=== **2.1.3 Connect via Ethernet Port** ===
129 +
130 +//Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.//
131 +
132 +
133 +//**If you get the IP address from the router, like: (% class="mark" %)10.130.2.42(%%), you can use this IP address to connect the WEB UI or SSH access of HP0D.**//
134 +
135 +
136 +[[image:1651804782523-623.png]]
137 +
138 +
139 +== **2.2 Generate QR Code** ==
140 +
141 +
241 241  (((
242 -(((
243 -**~ Miner animal name**: xxx-xxx-xxx
143 +//Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.//
244 244  )))
245 -)))
246 246  
247 247  (((
248 -(((
249 -**~ Miner address**:          112xxxxxx
147 +//Note: After onboarding, this wallet will become the owner of this hotspot.//
148 +
149 +
250 250  )))
251 -)))
252 252  
152 +[[image:image-20220506140312-1.png||height="435" width="438"]]
153 +
154 +
155 +== **2.3 Onboarding Hotspot** ==
156 +
157 +
253 253  (((
254 -(((
255 -**~ Eth MAC address**: A8: 40: 41: EF: FE: CD
159 +//**1.** Download the Helium Hotspot APP from the Apple or Google Play store.//
256 256  )))
257 -)))
258 258  
259 259  (((
260 -(((
261 -**~ Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
163 +**//Note: the APP version needs to be greater than 3.11.//**
164 +
165 +
262 262  )))
263 -)))
264 264  
265 265  (((
266 -(((
267 -**~ SN**:  device serial number.
169 +//**2. **To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’//
170 +
171 +
268 268  )))
269 -)))
270 270  
174 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
271 271  
272 -==== 2. Quick Start & Onboarding ====
273 273  
177 +//**3. **Scan the QR Code you generated in the previous step.//
178 +
179 +[[image:1651828211026-220.png||height="405" width="191"]]
180 +
181 +
274 274  (((
275 -(((
276 -The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
183 +//**4. **Onboarding your device//
277 277  )))
278 -)))
279 279  
280 -(% class="wikigeneratedid" id="H-2" %)
281 281  (((
187 +Mobile APP will get info from the onboarding server. If the MAC address doesn’t appear, it means the network connection of the mobile to the onboarding server might have an issue.  
188 +
282 282  
283 283  )))
284 284  
285 -===== 2.1  Connect HP0D Web UI =====
192 +[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
286 286  
287 -====== 2.1.1 via HP0D’s Access Point. ======
194 + [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
288 288  
289 -(((
290 -(((
291 - At the first boot of HP0D, it will auto generate a Wi-Fi network
292 292  
293 -[[image:1651804327535-321.png||height="325" width="199"]]
294 -)))
295 -)))
197 +**5. **//Check onboarding status where you can check from mobile~://
296 296  
199 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
200 +
201 +
202 +//You can also see the hotspot status in the below link~://
203 +
204 +//https:~/~/explorer.helium.com/hotspots/**<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>**//
205 +
206 +//Example~://
207 +
208 +
209 +**//Green Synced means hotspot works normally.//**
210 +
211 +[[image:1651828427715-679.png||height="374" width="635"]]
212 +
213 +
214 +== **2.4 Set the Port Forwarding** ==
215 +
216 +
297 297  (((
298 -(((
299 -
218 +//Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.//
300 300  )))
301 -)))
302 302  
221 +[[image:1651828514449-658.png]]
222 +
303 303  (((
304 -(((
305 -(% class="box infomessage" %)
306 -(((
307 - called           : **//HPD-dragino-xxxxxx//**
224 +
308 308  )))
309 -)))
310 -)))
311 311  
312 312  (((
313 -(((
314 -(% class="box infomessage" %)
315 -(((
316 - with password:  **//dragino+dragino//**
228 +Note: Please refer to more detailed Settings
317 317  )))
318 -)))
319 -)))
320 320  
321 321  (((
322 -(((
323 -
232 +[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
324 324  )))
325 -)))
326 326  
327 327  (((
328 -(((
236 +[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
237 +
329 329  
330 330  )))
331 -)))
332 332  
333 -(((
334 -(((
335 - You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
336 -)))
337 -)))
241 += **3. Check the configuration of HP0D** =
338 338  
339 -[[image:1651804397792-591.png||height="402" width="763"]]
243 +== **3.1 LoRa frequency configuration** ==
340 340  
341 341  
246 +[[image:1651828687205-178.png||height="323" width="657"]]
342 342  
343 -====== 2.1.2 Connect via HP0D hostname ======
344 344  
345 -(((
346 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
347 -)))
249 +== **3.2 Check the LoRaWAN Server Address** ==
348 348  
349 -(((
350 - PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
351 -)))
352 352  
353 -(((
354 - Web-UI via HP0D’s hostname.
355 -)))
252 +[[image:image-20220607160428-1.png||height="472" width="654"]]
356 356  
357 357  
358 - Like: __**//http:~/~/dragino-4ba54a//**__
255 +== **3.2.1 Configure the Secondary LoRaWAN Server** ==
359 359  
257 +[[image:image-20220607161130-2.png||height="501" width="1112"]]
360 360  
361 -(% style="text-align:center" %)
362 -[[image:1651804629009-699.png]]
259 +[[image:image-20220607161603-3.png||height="557" width="1113"]]
363 363  
261 +[[image:image-20220607161812-4.png||height="699" width="1115"]]
364 364  
365 -====== 2.1.3 Connect via Ethernet Port ======
366 366  
264 +[[image:image-20220607162635-5.png||height="339" width="1110"]]
265 +
266 +[[image:image-20220607162859-6.png]]
267 +
268 +== **3.3 Check Miner configuration** ==
269 +
270 +
271 +[[image:image-20220506181408-1.png||height="451" width="513"]]
272 +
367 367  (((
368 -(((
369 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the
274 +//**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**//
275 +
276 +
277 +== **//3.4 Check the Miner state//** ==
278 +
279 +
280 +[[image:image-20220531171836-9.png||height="776" width="1155"]]
281 +
282 +
283 +//**Note: Absorption status can show whether the hotspot is working properly**//
284 +
285 +//** The p2p network can see how your hotspot is interacting with the surrounding hotspots**//
286 +
287 + //usually, the nat_type should be '**none'**//
288 +
289 +
370 370  )))
371 -)))
372 372  
292 += **4. Installation of Antenna** =
293 +
294 +
373 373  (((
374 -(((
375 - router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
296 +//HP0D uses Fiber Glass Antenna.//
376 376  )))
377 -)))
378 378  
299 +[[image:1651832158606-882.png]]
300 +
379 379  (((
380 380  
381 381  )))
382 382  
383 - If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI
305 +(((
306 +//The user needs to connect the antenna cable’s SMA connector to the HP03 and connect the N-Type connector to the antenna and install it as below~://
307 +)))
384 384  
385 - or SSH access of HP0D.
309 +(((
310 +[[image:1651832205608-998.png||height="349" width="198"]]
386 386  
387 -(% style="text-align:center" %)
388 -[[image:1651804782523-623.png]]
312 +
313 +)))
389 389  
315 += **5. SSH Access for Linux console** =
390 390  
391 391  
392 -===== 2.2 Generate QR Code =====
318 +//Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router.//
393 393  
394 -(((
395 - Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
396 -)))
320 +//In the router's management portal, you should be able to find what IP address the router has assigned to the HP0D.//
397 397  
398 -(((
399 - Note: After onboarding, this wallet will become owner of this hotspot.
400 -)))
322 +//You can use this IP or hostname of HP0D to connect the WEB UI or SSH access of HP0D.//
401 401  
402 -(% style="text-align:center" %)
403 -[[image:image-20220506140312-1.png||height="435" width="438"]]
324 +//Make sure your PC and the HP0D are in the same network, the use an SSH tool (such as **[[putty>>url:http://www.chiark.greenend.org.uk/~~sgtatham/putty/download.html]]**) to access it.//
404 404  
405 405  
406 -===== 2.3 Onboarding Hotspot =====
327 +Below are screenshots:
407 407  
329 +[[image:image-20220608202027-1.png]]
330 +
408 408  (((
409 - ~1. Download the Helium Hotspot APP from the Apple or Google Play store.
332 +**//IP address:  IP address of HP0D or hostname of HP0D ((% class="mark" %)Such as dragino-7df4af(%%))//**
410 410  )))
411 411  
412 412  (((
413 - Note: the APP version need to be greater than 3.11.
336 +//Port:  22//
414 414  )))
415 415  
416 416  (((
417 -
340 +//User Name:      (% style="color:green" %)**root**//
418 418  )))
419 419  
420 420  (((
421 - 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose
344 +//Password:         (% style="color:green" %)**Randomly generated （found on device’s label）**//
345 +
346 +
422 422  )))
423 423  
424 424  (((
425 - the ‘DRAGINO Miner HP0D’
350 +//After logging in, you will be in the Linux console and can enter commands as shown below.//
351 +
352 +
426 426  )))
427 427  
428 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
355 +[[image:image-20220608202118-2.png]]
429 429  
430 - 3. Scan the QR Code you generated in the previous step.
431 431  
432 -(% style="text-align:center" %)
433 -[[image:1651828211026-220.png||height="405" width="191"]]
358 += **6. How to change the Wireless function of HP0D** =
434 434  
435 - 4. Onboarding your device
360 +//The wireless function is configured as AP by default and the web page does not support configuration,//
436 436  
437 - Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of
362 +//if you want to configure it as STA(client)connection mode,//
438 438  
439 - mobile to onboarding server might have issue.
364 +//you can configure your WiFi info on the** /Network/WiFi **page.//
440 440  
441 - [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]]
442 442  
443 - [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]]
367 +**//Note: the wireless state is as AP//**
444 444  
369 +[[image:image-20220531170243-5.png||height="469" width="967"]]
445 445  
446 -5. Check onboarding status
447 447  
448 - You can check from mobile:
372 +== **6.1 Access WiFi configuration page** ==
449 449  
450 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]]
451 451  
452 - You can also see the hotspot status in below link:
375 +[[image:image-20220531165803-2.png]]
453 453  
454 - https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
455 455  
456 - Example:
378 +== **6.2 Enter your WiFi information and save** ==
457 457  
458 - Green Synced means hotspot works normal.
459 459  
460 -(% style="text-align:center" %)
461 -[[image:1651828427715-679.png||height="374" width="635"]]
381 +[[image:image-20220531165958-3.png]]
462 462  
463 463  
464 -===== 2.4 Set the Port Forwarding =====
384 +== **6.3 Change the WiFi mode.** ==
465 465  
466 -(((
467 - Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times
468 -)))
469 469  
470 -(((
471 - it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues
472 -)))
387 +[[image:image-20220531170131-4.png]]
473 473  
474 -(((
475 - you may have.
476 -)))
389 +== **6.4 Wait system to restart** ==
477 477  
478 -(% style="text-align:center" %)
479 -[[image:1651828514449-658.png]]
480 480  
481 -(((
482 -
483 -)))
392 +[[image:image-20220531170501-7.png]]
484 484  
485 -(((
486 - Note: Please refer to more detailed Settings
487 -)))
488 488  
395 +//**Note: When the time remaining is finished it will turn to the home page.**//
396 +
397 +
398 +== **6.5 Check the STA state** ==
399 +
400 +
401 +[[image:image-20220531170705-8.png||height="484" width="990"]]
402 +
403 +
404 += **7. Trouble Shootings** =
405 +
406 +== **7.1 How to get a wallet address?** ==
407 +
408 +
409 +**//Download the helium Hotspots APP on the Apple or Google Play store to generate your own wallet.//**
410 +
411 +
412 +== **7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner** ==
413 +
414 +
489 489  (((
490 - [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
416 +//Users can log in to the HP0D, able to access other Web Pages except for the miner page.//
491 491  )))
492 492  
493 493  (((
494 - [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
420 +//If you first boot the device where you need to wait for 10 mins for the initialization connection to the Helium server.//
421 +
422 +
495 495  )))
496 496  
425 +== **7.3 Onboarding ~-~- Some parameters on the miner page show timeout** ==
497 497  
498 -==== 3. Check the configuration of HP0D ====
499 499  
500 -===== 3.1 LoRa frequency configuration =====
428 +[[image:image-20220506182042-2.png||height="250" width="516"]]
501 501  
502 -(% style="text-align:center" %)
503 -[[image:1651828687205-178.png||height="323" width="657"]]
430 +[[image:1651832455372-647.png||height="224" width="520"]]
504 504  
505 505  
433 +**//HP0D is establishing a connection to the Helium server and is not finished. And you might see above.//**
506 506  
507 -===== 3.2 Check the LoRaWAN serveraddress =====
435 +**//It might relate to the network which might be up to 10mins.//**
508 508  
509 509  
510 -(% style="text-align:center" %)
511 -[[image:1651828703680-156.png||height="349" width="672"]]
438 +== **7.4 Onboarding – Bad Gateway** ==
512 512  
513 513  
514 -===== 3.3 Check Miner configuration =====
441 +[[image:1651832583790-633.png]]
515 515  
516 -(% style="text-align:center" %)
517 -[[image:image-20220506181408-1.png||height="451" width="513"]]
518 518  
519 -**~ Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid**
444 +//**This is caused by the process leading too long which just needs to refresh the page.**//
520 520  
521 -**~ button of Update, and then wait 10mins to check here,**
522 522  
447 +== **7.5 Onboarding ~-~- Why did QR Code generate aways fail?** ==
523 523  
524 -==== 4. Installation of Antenna ====
525 525  
526 -(((
527 - HP0D use Fiber Glass Antenna.
528 -)))
450 +[[image:image-20220506182424-3.png]]
529 529  
530 -(% style="text-align:center" %)
531 -[[image:1651832158606-882.png]]
532 532  
533 533  (((
454 +//**This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.**//
455 +
534 534  
535 535  )))
536 536  
459 +== **7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual?** ==
460 +
461 +[[image:1651832742262-209.png||height="297" width="365"]]
462 +
463 +
537 537  (((
465 +//**Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.**//
466 +
538 538  
539 539  )))
540 540  
541 -(((
542 - User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector
543 -)))
470 +== **7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code** ==
544 544  
545 -(((
546 - to antenna and install as below:
547 -)))
548 548  
549 -(((
550 -(% style="text-align:center" %)
551 -[[image:1651832205608-998.png||height="349" width="198"]]
552 -)))
473 +[[image:1651832811038-780.png||height="462" width="216"]]
553 553  
554 -==== 5. SSH Access for Linux console ====
555 555  
556 556  (((
557 - IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
558 -)))
477 +//**If you see the MAC Address shows the ‘Unknown’ where is due to the provisioning error, please contact us to help you solve it.**//
559 559  
560 -(((
561 - Port:         22
479 +
562 562  )))
563 563  
564 -(((
565 - User Name:      **root**
566 -)))
482 +== 7.8 Onboarding – MAC address is being refreshed after scanning the QR Code ==
567 567  
568 -(((
569 - Password:         **Randomly generated （(% class="mark" %)found on device’s label(%%) ）**
570 -)))
571 571  
572 572  (((
486 +//**After scanning the QR Code, Mobile APP will connect to the Helium onboarding server and provide the public key/ wallet address to the onboarding server. The server will return the match MAC address for this hotspot.**//
487 +
573 573  
574 574  )))
575 575  
576 576  (((
577 - After logging in, you will be in the Linux console and can enter commands as shown below.
492 +//**If you don’t see the MAC address, make sure your mobile has a good internet connection.**//
578 578  )))
579 579  
580 -(% style="text-align:center" %)
581 -[[image:1651832284160-991.png]]
495 +[[image:1651832880009-473.png]]
582 582  
583 583  
584 -==== 6. How to change the Wireless function of HP0D ====
498 +== //**7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’**// ==
585 585  
586 - The wireless function is configured as AP by default and the web page does not support configuration,
587 587  
588 - if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.
501 +**//This is caused by the server connection delay, which does not affect the regular use.//**
589 589  
590 -6.1 Access the Linux console.
503 +[[image:1651832959907-357.png]]
591 591  
592 592  
593 -6.2 Install the package of network-manager.
506 +== **7.10 Mobile APP crash after scanning the QR Code?** ==
594 594  
595 595  
596 -6.3 Reboot the device.
509 +* //**Make sure you have input the correct Wallet address to generate QR Code.**//
510 +* //**Make sure your mobile app uses the same wallet address as the one to generate QR Code.**//
511 +* //**Make sure your mobile app’s relevant permission is enabled.**//
512 +* //**Known: The Android 11 version may cause this kind of issue.**//
597 597  
514 +== **7.11 Why the frequency/region is not the same as what I purchased?** ==
598 598  
599 -6.4 Check the wireless type
600 600  
517 +(((
518 +//**Each HP0D is inspected and configured prior to shipping.**//
519 +)))
601 601  
602 -6.5 Connect the WiFi.
521 +(((
522 +//**If your HP0D Web-UI – Miner region is not the same as the shell labels, please contact our support team that will solve this issue for you.**//
603 603  
524 +
525 +)))
604 604  
605 -==== 7. Trouble Shootings ====
527 +== **7.12 Can use the frequency to a region where is no support?** ==
606 606  
607 -===== 7.1 How to get a wallet address? =====
608 608  
609 -// // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
610 -
611 -
612 -===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
613 -
614 614  (((
615 - User can login the HP0D, able to access other Web Pages except miner page
531 +//**Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:**//
616 616  )))
617 617  
618 618  (((
619 - If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
535 +[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
536 +
537 +
620 620  )))
621 621  
540 +== **7.13 Can change the frequency of the HP0D Miner?** ==
622 622  
623 -===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout =====
624 624  
625 -(% style="text-align:center" %)
626 -[[image:image-20220506182042-2.png||height="250" width="516"]]
543 +//We do not recommend doing this, it may damage your device//
627 627  
628 -(% style="text-align:center" %)
629 -[[image:1651832455372-647.png||height="224" width="520"]]
630 630  
546 +== **7.14 Low Reward and not transmit issue** ==
631 631  
632 - HP0D is establish connection to Helium server and not finished. And you might see above.
633 633  
634 - It might relate to the network where might up to 10mins
549 +//We had released the 0524 version for the miner, Users can check the miner version in the HP0D web UI.//
635 635  
551 +//If it is lower than the 0524 version, users can manually upgrade it via the 'draginoups' command in the HP0D's CLI.//
636 636  
637 -===== 7.4 Onboarding – Bad Gaterway =====
553 +[[image:image-20220527114519-1.png||height="579" width="851"]]
638 638  
639 -(% style="text-align:center" %)
640 -[[image:1651832583790-633.png]]
641 641  
642 - This is caused by the process leads too long which just need to refresh the page.
556 +== **7.15 Why is my miner version not the latest** ==
643 643  
644 644  
645 -7.5 Onboarding ~-~- Why did QR Code generate is aways fail?
559 +//By default, as soon as a new version of helium is released, we will push the upgrade the same day.//
646 646  
647 -(% style="text-align:center" %)
648 -[[image:image-20220506182424-3.png]]
561 +//However, the download and upgrade may fail due to the network.//
649 649  
650 - This may be related to the current block height, if the device is synchronizing to the latest height or if the
563 +//So **We offer a manual check method:**//
651 651  
652 - device block height is much lower than the current height as the above picture like '1 1', the QR code
565 + **// Use the "draginoups" command to check//**
653 653  
654 - generation may fail.
567 +[[image:image-20220601101358-1.png]]
655 655  
656 656  
657 -===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? =====
658 658  
659 -(% style="text-align:center" %)
660 -[[image:1651832742262-209.png||height="297" width="365"]]
571 += **8.How to flash OS to SD card** =
661 661  
662 - Please ensure that you enter the correct wallet address and that your network is up and running, the user can
663 663  
664 - click the button of ‘Clean’ to re-generate the QR Code.
574 +//**Preparations:**//
665 665  
576 +1. //An SD card with 16GB or more//
666 666  
667 -===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
578 +2. //Download the OS image//
668 668  
669 -(% style="text-align:center" %)
670 -[[image:1651832811038-780.png||height="462" width="216"]]
580 +3. //A card reader device//
671 671  
672 - If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,
582 +4. //A Flash software tool ( Such as balenaEtcher )//
673 673  
674 - please contact us to help you solve.
675 675  
585 +=== **Step 1. Select the OS image that requires flash** ===
676 676  
677 -===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code =====
678 678  
679 -// // After scan QR Code, Mobile APP will connect Helium onboarding server and provide the
588 +[[image:image-20220609101843-5.png]]
680 680  
681 - public key/ wallet address to onboarding server. Server will return the match MAC address
682 682  
683 - for this hotspot.
591 +=== **Step 2. Select the target that requires Flash** ===
684 684  
685 685  
686 - If you don’t see MAC address, make sure your mobile has good internet connection.
594 +[[image:image-20220609103538-11.png]]
687 687  
688 -(% style="text-align:center" %)
689 -[[image:1651832880009-473.png]]
596 +[[image:image-20220609101748-3.png]]
690 690  
691 691  
692 -===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====
599 +=== **Step 3. Flash start** ===
693 693  
694 - This is caused by the server connection delay, which does not affect the normal use.
695 695  
602 +[[image:image-20220609103619-12.png]]
696 696  
697 -(% style="text-align:center" %)
698 -[[image:1651832959907-357.png]]
604 +[[image:image-20220609104104-13.png]]
699 699  
700 -===== 7.10 Mobile APP crash after scan the QR Code? =====
701 701  
702 -* Make sure you have input the correct Wallet address to generate QR Code.
703 -* Make sure your mobile app uses the same wallet address as the one to generate QR Code.
704 -* Make sure your mobile app’s relevant permission are enabled.
705 -* Known: The Android 11 version may cause this kind of issue.
607 +=== **Flash Complete** ===
706 706  
707 -1.
708 -11. Why the frequency/region is not the same what I purchased?
709 709  
710 -//Each HP0D is inspected and configured prior to shipping.//
610 +[[image:image-20220609104415-1.png]]
711 711  
712 -//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
713 713  
613 += **9. OTA Version Info** =
714 714  
715 -1.
716 -11. Can use the frequency to a region where is not support?
615 +== **When does the OTA update happen?** ==
717 717  
718 -//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
719 719  
720 -[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
618 +**//HP0D will check OTA update on a) Every Booting. b) Every Night. Below is the OTA update version info//**
721 721  
620 +== **# 2022/05/14** ==
722 722  
723 -1.
724 -11. Can change the frequency of the HP0D Miner?
725 725  
726 -//We do not recommend doing this, it may damage your device//
623 +1. //Update to the latest miner version: miner-arm64_2022.05.13.0_GA//
624 +1. //Add postinst after auto-update//
625 +1. //Add Miner version mark.//
626 +1. //Add fast sync if miner GAP is large//
727 727  
628 +== **# 2022/05/24** ==
728 728  
630 + 1. //Update to the latest miner version: miner-arm64_2022.05.24.0_GA//
729 729  
730 730  
633 += **10. Supports** =
731 731  
732 -1. Supports
635 +(((
636 +**//If you are experiencing issues and can’t solve them, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].//**
637 +)))
733 733  
734 -//If you are experiencing issues and can’t solve, you can send mail to//
639 +(((
640 +**//With your question as detailed as possible. We will reply and help you in the shortest.//**
735 735  
736 -[[//support@dragino.com//>>mailto:support@dragino.com]]
642 +
643 +)))
737 737  
738 -//With your question as detail as possible. We will reply and help you in the shortest.//
645 += **11. Order Info** =
739 739  
647 +(% style="color:#0000ff" %)**HP0D-XXX**
740 740  
649 +(% style="color:#0000ff" %)**XXX**(% style="color:black" %): Frequency Band
741 741  
651 +* **AS923**: LoRaWAN AS923 band
652 +* **AU915**: LoRaWAN AU915 band
653 +* **EU868**: LoRaWAN EU868 band
654 +* **KR920**: LoRaWAN KR920 band
655 +* **US915**: LoRaWAN US915 band
656 +* **IN865**: LoRaWAN IN865 band
742 742  
743 -1. Order Info
658 += **12. Manufacturer Info** =
744 744  
745 -**HP0D-XXX**
746 -
747 -**XXX**: Frequency Band
748 -
749 -* 868: For Bands: EU868,IN865
750 -* 915: For Bands: US915,AU915,AS923,KR920
751 -
752 -1. Manufacturer Info
753 -
660 +(((
754 754  **Shenzhen Dragino Technology Development co. LTD**
662 +)))
755 755  
664 +(((
756 756  Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
666 +)))
757 757  
758 -LongCheng Street, LongGang District ; Shenzhen 518116,China
668 +(((
669 +Longcheng Street, LongGang District; Shenzhen 518116, China
759 759  
760 760  
761 -1. FCC Warning
672 +
673 +)))
762 762  
675 += **13. FCC Warning** =
676 +
677 +(((
763 763  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
679 +)))
764 764  
681 +(((
765 765  ~-~- Reorient or relocate the receiving antenna.
683 +)))
766 766  
685 +(((
767 767  ~-~- Increase the separation between the equipment and receiver.
687 +)))
768 768  
689 +(((
769 769  ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
691 +)))
770 770  
693 +(((
771 771  ~-~- Consult the dealer or an experienced radio/TV technician for help.
695 +)))
772 772  
773 -
697 +(((
774 774  Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
699 +)))
775 775  
776 -
701 +(((
777 777  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
703 +)))
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