Changes for page HP0D -- Full Hotspot for Helium User Manual
Last modified by Xiaoling on 2024/10/21 15:44
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... ... @@ -210,6 +210,7 @@ 210 210 ===== 1.4 Label info and login name ===== 211 211 212 212 213 +(% style="text-align:center" %) 213 213 [[image:1651803959860-394.png||height="500" width="375"]] 214 214 215 215 ... ... @@ -273,9 +273,13 @@ 273 273 274 274 ((( 275 275 ((( 276 -The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.277 + The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after 277 277 ))) 279 + 280 +((( 281 + connecting to its Wi-Fi network, or via its WAN Ethernet port. 278 278 ))) 283 +))) 279 279 280 280 (% class="wikigeneratedid" id="H-2" %) 281 281 ((( ... ... @@ -288,9 +288,7 @@ 288 288 289 289 ((( 290 290 ((( 291 - At the first boot of HP0D, it will auto generate a Wi-Fi network 292 - 293 -[[image:1651804327535-321.png||height="325" width="199"]] 296 + At the first boot of HP0D, it will auto generate a Wi-Fi network[[image:1651804327535-321.png||height="325" style="float:right" width="199"]] 294 294 ))) 295 295 ))) 296 296 ... ... @@ -302,21 +302,15 @@ 302 302 303 303 ((( 304 304 ((( 305 -(% class="box infomessage" %) 306 -((( 307 307 called : **//HPD-dragino-xxxxxx//** 308 308 ))) 309 309 ))) 310 -))) 311 311 312 312 ((( 313 313 ((( 314 -(% class="box infomessage" %) 315 -((( 316 316 with password: **//dragino+dragino//** 317 317 ))) 318 318 ))) 319 -))) 320 320 321 321 ((( 322 322 ((( ... ... @@ -332,10 +332,25 @@ 332 332 333 333 ((( 334 334 ((( 335 - You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default IP 10.130.1.1332 + You can use a PC to connect to this Wi-Fi network. The PC will 336 336 ))) 337 337 ))) 338 338 336 +((( 337 +((( 338 + get an IP address 10.130.1.xxx and the HP0D has the default 339 +))) 340 +))) 341 + 342 +((( 343 +((( 344 + IP 10.130.1.1 345 +))) 346 +))) 347 + 348 + 349 + 350 +(% style="text-align:center" %) 339 339 [[image:1651804397792-591.png||height="402" width="763"]] 340 340 341 341 ... ... @@ -581,35 +581,16 @@ 581 581 [[image:1651832284160-991.png]] 582 582 583 583 584 -==== 6. How to change the Wireless function of HP0D ==== 585 585 586 - The wireless function is configured as AP by default and the web page does not support configuration, 587 587 588 - if youwant to configure it as clientconnection mode, you needto configureit manually in Linux CIL.598 +==== 6. Trouble Shootings ==== 589 589 590 -6.1 AccesstheLinuxconsole.600 +===== 6.1 How to get a wallet address? ===== 591 591 592 - 593 -6.2 Install the package of network-manager. 594 - 595 - 596 -6.3 Reboot the device. 597 - 598 - 599 -6.4 Check the wireless type 600 - 601 - 602 -6.5 Connect the WiFi. 603 - 604 - 605 -==== 7. Trouble Shootings ==== 606 - 607 -===== 7.1 How to get a wallet address? ===== 608 - 609 609 // // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet. 610 610 611 611 612 -===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====605 +===== 6.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner ===== 613 613 614 614 ((( 615 615 User can login the HP0D, able to access other Web Pages except miner page ... ... @@ -620,7 +620,7 @@ 620 620 ))) 621 621 622 622 623 -===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout =====616 +===== 6.3 Onboarding ~-~- Some parameters in miner page show timeout ===== 624 624 625 625 (% style="text-align:center" %) 626 626 [[image:image-20220506182042-2.png||height="250" width="516"]] ... ... @@ -634,7 +634,7 @@ 634 634 It might relate to the network where might up to 10mins 635 635 636 636 637 -===== 7.4 Onboarding – Bad Gaterway =====630 +===== 6.4 Onboarding – Bad Gaterway ===== 638 638 639 639 (% style="text-align:center" %) 640 640 [[image:1651832583790-633.png]] ... ... @@ -642,69 +642,59 @@ 642 642 This is caused by the process leads too long which just need to refresh the page. 643 643 644 644 645 -7.5 Onboarding ~-~- Why did QR Code generate is aways fail? 638 +1. 639 +11. Onboarding ~-~- Why did QR Code generate is aways fail? 646 646 647 -(% style="text-align:center" %) 648 -[[image:image-20220506182424-3.png]] 641 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]] 649 649 650 - 643 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail 651 651 652 - device block height is much lower than the current height as the above picture like '1 1', the QR code 653 653 654 - generation may fail. 646 +1. 647 +11. Onboarding ~-~- Why is the QR Code not quite the same as the manual? 655 655 649 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]] 656 656 657 - =====7.6 Onboarding~-~- WhyistheQR Code notquitethe same asthemanual?=====651 +Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code. 658 658 659 -(% style="text-align:center" %) 660 -[[image:1651832742262-209.png||height="297" width="365"]] 661 661 662 - Please ensure that you enter the correct wallet address and that your network is up and running, the user can 654 +1. 655 +11. Onboarding – MAC address is ‘Unknown’ after scan QR Code 663 663 664 - click thebutton of‘Clean’ to re-generatetheQR Code.657 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]] 665 665 659 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve. 666 666 667 -===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code ===== 668 668 669 - (%style="text-align:center" %)670 - [[image:1651832811038-780.png||height="462"width="216"]]662 +1. 663 +11. Onboarding – MAC address is being refreshed after scan QR Code 671 671 672 - Ifyou see theMACAddressshowsthe ‘Unknown’where isdueotheprovisionerror,665 +//After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.// 673 673 674 - please contact us to help you solve. 675 675 668 +//If you don’t see MAC address, make sure your mobile has good internet connection.// 676 676 677 - ===== 7.8 Onboarding – MACaddress is beingrefreshedafterscan QR Code=====670 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]] 678 678 679 -// // After scan QR Code, Mobile APP will connect Helium onboarding server and provide the 680 680 681 - public key/ wallet address to onboarding server. Server will return the match MAC address 682 682 683 - for this hotspot. 684 684 675 +1. 676 +11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ 685 685 686 - If youdon’tseeMACaddress,makesureyourmobile hasgoodinternetconnection.678 +//This is caused by the server connection delay, which does not affect the normal use.// 687 687 688 -(% style="text-align:center" %) 689 -[[image:1651832880009-473.png]] 680 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]] 690 690 691 691 692 -===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ ===== 683 +* 684 +*1. Mobile APP crash after scan the QR Code? 685 +* //Make sure you have input the correct Wallet address to generate QR Code.// 686 +* //Make sure your mobile app uses the same wallet address as the one to generate QR Code.// 687 +* //Make sure your mobile app’s relevant permission are enabled.// 688 +* //Known: The Android 11 version may cause this kind of issue.// 693 693 694 - This is caused by the server connection delay, which does not affect the normal use. 695 - 696 - 697 -(% style="text-align:center" %) 698 -[[image:1651832959907-357.png]] 699 - 700 -===== 7.10 Mobile APP crash after scan the QR Code? ===== 701 - 702 -* Make sure you have input the correct Wallet address to generate QR Code. 703 -* Make sure your mobile app uses the same wallet address as the one to generate QR Code. 704 -* Make sure your mobile app’s relevant permission are enabled. 705 -* Known: The Android 11 version may cause this kind of issue. 706 - 707 -1. 690 +1. 708 708 11. Why the frequency/region is not the same what I purchased? 709 709 710 710 //Each HP0D is inspected and configured prior to shipping.// ... ... @@ -712,7 +712,7 @@ 712 712 //If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.// 713 713 714 714 715 -1. 698 +1. 716 716 11. Can use the frequency to a region where is not support? 717 717 718 718 //Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link// ... ... @@ -720,7 +720,7 @@ 720 720 [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 721 721 722 722 723 -1. 706 +1. 724 724 11. Can change the frequency of the HP0D Miner? 725 725 726 726 //We do not recommend doing this, it may damage your device//
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