<
From version < 67.1 >
edited by Xiaoye
on 2022/05/07 13:54
To version < 64.1 >
edited by Xiaoling
on 2022/05/06 18:29
>
Change comment: Uploaded new attachment "1651832959907-357.png", version {1}

Summary

Details

Page properties
Author
... ... @@ -1,1 +1,1 @@
1 -XWiki.Xiaoye
1 +XWiki.Xiaoling
Content
... ... @@ -210,6 +210,7 @@
210 210  ===== 1.4 Label info and login name =====
211 211  
212 212  
213 +(% style="text-align:center" %)
213 213  [[image:1651803959860-394.png||height="500" width="375"]]
214 214  
215 215  
... ... @@ -273,9 +273,13 @@
273 273  
274 274  (((
275 275  (((
276 -The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
277 + The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after
277 277  )))
279 +
280 +(((
281 + connecting to its Wi-Fi network, or via its WAN Ethernet port.
278 278  )))
283 +)))
279 279  
280 280  (% class="wikigeneratedid" id="H-2" %)
281 281  (((
... ... @@ -288,9 +288,7 @@
288 288  
289 289  (((
290 290  (((
291 - At the first boot of HP0D, it will auto generate a Wi-Fi network
292 -
293 -[[image:1651804327535-321.png||height="325" width="199"]]
296 + At the first boot of HP0D, it will auto generate a Wi-Fi network[[image:1651804327535-321.png||height="325" style="float:right" width="199"]]
294 294  )))
295 295  )))
296 296  
... ... @@ -302,21 +302,15 @@
302 302  
303 303  (((
304 304  (((
305 -(% class="box infomessage" %)
306 -(((
307 307   called           : **//HPD-dragino-xxxxxx//**
308 308  )))
309 309  )))
310 -)))
311 311  
312 312  (((
313 313  (((
314 -(% class="box infomessage" %)
315 -(((
316 316   with password:  **//dragino+dragino//**
317 317  )))
318 318  )))
319 -)))
320 320  
321 321  (((
322 322  (((
... ... @@ -332,10 +332,25 @@
332 332  
333 333  (((
334 334  (((
335 - You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
332 + You can use a PC to connect to this Wi-Fi network. The PC will
336 336  )))
337 337  )))
338 338  
336 +(((
337 +(((
338 + get an IP address 10.130.1.xxx and the HP0D has the default
339 +)))
340 +)))
341 +
342 +(((
343 +(((
344 + IP 10.130.1.1
345 +)))
346 +)))
347 +
348 +
349 +
350 +(% style="text-align:center" %)
339 339  [[image:1651804397792-591.png||height="402" width="763"]]
340 340  
341 341  
... ... @@ -581,35 +581,16 @@
581 581  [[image:1651832284160-991.png]]
582 582  
583 583  
584 -==== 6. How to change the Wireless function of HP0D ====
585 585  
586 - The wireless function is configured as AP by default and the web page does not support configuration,
587 587  
588 - if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.
598 +==== 6. Trouble Shootings ====
589 589  
590 -6.1 Access the Linux console.
600 +===== 6.1 How to get a wallet address? =====
591 591  
592 -
593 -6.2 Install the package of network-manager.
594 -
595 -
596 -6.3 Reboot the device.
597 -
598 -
599 -6.4 Check the wireless type
600 -
601 -
602 -6.5 Connect the WiFi.
603 -
604 -
605 -==== 7. Trouble Shootings ====
606 -
607 -===== 7.1 How to get a wallet address? =====
608 -
609 609  // // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
610 610  
611 611  
612 -===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
605 +===== 6.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
613 613  
614 614  (((
615 615   User can login the HP0D, able to access other Web Pages except miner page
... ... @@ -620,7 +620,7 @@
620 620  )))
621 621  
622 622  
623 -===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout =====
616 +===== 6.3 Onboarding ~-~- Some parameters in miner page show timeout  =====
624 624  
625 625  (% style="text-align:center" %)
626 626  [[image:image-20220506182042-2.png||height="250" width="516"]]
... ... @@ -634,7 +634,7 @@
634 634   It might relate to the network where might up to 10mins
635 635  
636 636  
637 -===== 7.4 Onboarding – Bad Gaterway =====
630 +===== 6.4 Onboarding – Bad Gaterway =====
638 638  
639 639  (% style="text-align:center" %)
640 640  [[image:1651832583790-633.png]]
... ... @@ -642,69 +642,59 @@
642 642   This is caused by the process leads too long which just need to refresh the page.
643 643  
644 644  
645 -7.5 Onboarding ~-~- Why did QR Code generate is aways fail?
638 +1.
639 +11. Onboarding ~-~- Why did QR Code generate is aways fail?
646 646  
647 -(% style="text-align:center" %)
648 -[[image:image-20220506182424-3.png]]
641 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]]
649 649  
650 - This may be related to the current block height, if the device is synchronizing to the latest height or if the
643 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail
651 651  
652 - device block height is much lower than the current height as the above picture like '1 1', the QR code
653 653  
654 - generation may fail.
646 +1.
647 +11. Onboarding ~-~- Why is the QR Code not quite the same as the manual?
655 655  
649 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]]
656 656  
657 -===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? =====
651 +Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
658 658  
659 -(% style="text-align:center" %)
660 -[[image:1651832742262-209.png||height="297" width="365"]]
661 661  
662 - Please ensure that you enter the correct wallet address and that your network is up and running, the user can
654 +1.
655 +11. Onboarding – MAC address is ‘Unknown’ after scan QR Code
663 663  
664 - click the button of ‘Clean’ to re-generate the QR Code.
657 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]]
665 665  
659 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve.
666 666  
667 -===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
668 668  
669 -(% style="text-align:center" %)
670 -[[image:1651832811038-780.png||height="462" width="216"]]
662 +1.
663 +11. Onboarding – MAC address is being refreshed after scan QR Code
671 671  
672 - If you see the MAC Address shows the ‘Unknown where is due to the provision error,
665 +//After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.//
673 673  
674 - please contact us to help you solve.
675 675  
668 +//If you don’t see MAC address, make sure your mobile has good internet connection.//
676 676  
677 -===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code =====
670 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]]
678 678  
679 -// // After scan QR Code, Mobile APP will connect Helium onboarding server and provide the
680 680  
681 - public key/ wallet address to onboarding server. Server will return the match MAC address
682 682  
683 - for this hotspot.
684 684  
675 +1.
676 +11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’
685 685  
686 - If you don’t see MAC address, make sure your mobile has good internet connection.
678 +//This is caused by the server connection delay, which does not affect the normal use.//
687 687  
688 -(% style="text-align:center" %)
689 -[[image:1651832880009-473.png]]
680 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]]
690 690  
691 691  
692 -===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====
683 +*
684 +*1. Mobile APP crash after scan the QR Code?
685 +* //Make sure you have input the correct Wallet address to generate QR Code.//
686 +* //Make sure your mobile app uses the same wallet address as the one to generate QR Code.//
687 +* //Make sure your mobile app’s relevant permission are enabled.//
688 +* //Known: The Android 11 version may cause this kind of issue.//
693 693  
694 - This is caused by the server connection delay, which does not affect the normal use.
695 -
696 -
697 -(% style="text-align:center" %)
698 -[[image:1651832959907-357.png]]
699 -
700 -===== 7.10 Mobile APP crash after scan the QR Code? =====
701 -
702 -* Make sure you have input the correct Wallet address to generate QR Code.
703 -* Make sure your mobile app uses the same wallet address as the one to generate QR Code.
704 -* Make sure your mobile app’s relevant permission are enabled.
705 -* Known: The Android 11 version may cause this kind of issue.
706 -
707 -1.
690 +1.
708 708  11. Why the frequency/region is not the same what I purchased?
709 709  
710 710  //Each HP0D is inspected and configured prior to shipping.//
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712 712  //If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
713 713  
714 714  
715 -1.
698 +1.
716 716  11. Can use the frequency to a region where is not support?
717 717  
718 718  //Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
... ... @@ -720,7 +720,7 @@
720 720  [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
721 721  
722 722  
723 -1.
706 +1.
724 724  11. Can change the frequency of the HP0D Miner?
725 725  
726 726  //We do not recommend doing this, it may damage your device//
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