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Last modified by Xiaoling on 2024/10/21 15:44
From version 66.1
edited by Edwin Chen
on 2022/05/07 10:25
Change comment: There is no comment for this version
To version 74.6
edited by Xiaoling
on 2022/05/14 14:54
Change comment: There is no comment for this version

Summary

Details

Page properties
Title
... ... @@ -1,1 +1,1 @@
1 -HP0D
1 +HP0D Full Hotspot for Helium
Author
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1 -XWiki.Edwin
1 +XWiki.Xiaoling
Content
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1 1  
2 2  
3 3  (% style="text-align:center" %)
4 -[[image:1651802206983-860.png||height="645" width="602"]]
4 +[[image:1651802206983-860.png||height="509" width="475"]]
5 5  
6 6  
7 7  (((
... ... @@ -9,188 +9,51 @@
9 9  )))
10 10  
11 11  
12 + **Contents:**
12 12  
13 -
14 -
15 15  {{toc/}}
16 16  
17 17  
18 -==== 1. Introduction ====
17 += 1. Introduction =
19 19  
20 -===== 1.1 What is HP0D =====
19 +== 1.1 What is HP0D ==
21 21  
22 22  (((
23 -(((
24 -(((
25 - The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,
22 +The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
26 26  )))
27 -)))
28 28  
29 29  (((
30 -(((
31 - Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges
26 +HP0D has passed Helium Full Hotspot Approval. It supports the (% style="color:#037691" %)** miner feature from Helium** (% style="color:black" %) and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, (% style="color:#037691" %)**users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
32 32  )))
33 -)))
34 34  
35 35  (((
36 -(((
37 - at low data rates.
30 +(% style="color:#037691" %)**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. (% style="color:black" %)It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
38 38  )))
39 -)))
40 -)))
41 41  
42 42  (((
43 -(((
44 -(((
45 -
34 +HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
46 46  )))
47 -)))
48 -)))
49 49  
50 -(((
51 -(((
52 -(((
53 - HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in
54 -)))
55 -)))
37 +== 1.2 Specifications ==
56 56  
57 -(((
58 -(((
59 - ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech
60 -)))
61 -)))
62 -
63 -(((
64 -(((
65 - packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
66 -)))
67 -)))
68 -
69 -(((
70 -(((
71 - HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining**
72 -)))
73 -)))
74 -)))
75 -
76 -(((
77 -(((
78 -(((
79 -**~ and connects max 2 x LoRaWAN servers at the same time**.
80 -)))
81 -)))
82 -)))
83 -
84 -(((
85 -(((
86 -(((
87 -
88 -)))
89 -)))
90 -)))
91 -
92 -(((
93 -(((
94 -(((
95 -**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use
96 -)))
97 -)))
98 -
99 -(((
100 -(((
101 - for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
102 -)))
103 -)))
104 -)))
105 -
106 -(((
107 -(((
108 -(((
109 -
110 -)))
111 -)))
112 -)))
113 -
114 -(((
115 -(((
116 -(((
117 - HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also
118 -)))
119 -)))
120 -
121 -(((
122 -(((
123 - customize the frequency bands to use in their own LoRaWAN network.
124 -)))
125 -)))
126 -)))
127 -
128 -
129 -===== 1.2 Specifications =====
130 -
131 -(((
132 -(((
133 133  **~ Hardware System:**
134 -)))
135 -)))
136 -
137 -(((
138 -(((
139 139   Linux Part:
140 -)))
141 -)))
142 142  
143 -* (((
144 -(((
145 -Raspberry Pi 4
146 -)))
147 -)))
42 +* Raspberry Pi 4
148 148  
149 -(((
150 -(((
151 151  **~ Interface:**
152 -)))
153 -)))
154 154  
155 -* (((
156 -(((
157 -10M/100M RJ45 Ports x 1
158 -)))
159 -)))
160 -* (((
161 -(((
162 -LoRaWAN Wireless
163 -)))
164 -)))
165 -* (((
166 -(((
167 -Power Input: 12V 2A, DC
168 -)))
169 -)))
46 +* 10M/100M RJ45 Ports x 1
47 +* LoRaWAN Wireless
48 +* Power Input: 12V 2A, DC
170 170  
171 -(((
172 -(((
173 173  **~ Operating Condition:**
174 -)))
175 -)))
176 176  
177 -* (((
178 -(((
179 -Work Temperature: -20 ~~ 65°C
180 -)))
181 -)))
182 -* (((
183 -(((
184 -Storage Temperature: -20 ~~ 65°C
185 -)))
186 -)))
187 -* (((
188 -(((
189 -Power Input: 12V 2A, DC
190 -)))
191 -)))
52 +* Work Temperature: -20 ~~ 65°C
53 +* Storage Temperature: -20 ~~ 65°C
54 +* Power Input: 12V 2A, DC
192 192  
193 -===== 1.3 Features =====
56 +== 1.3 Features ==
194 194  
195 195  * Open-Source Linux system
196 196  * RPi4 with 2G /4G or 8G RAM
... ... @@ -207,275 +207,122 @@
207 207  * Include prepaid $40 onboarding cost and $10 location cost.
208 208  * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]].
209 209  
210 -===== 1.4 Label info and login name =====
73 +== 1.4 Label info and login name ==
211 211  
212 -
213 213  [[image:1651803959860-394.png||height="500" width="375"]]
76 +**Label information:**
77 +**Device host name:**    (% class="mark" %)dragino-xxxxxx
78 +**Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
79 +**Miner animal name**: xxx-xxx-xxx
80 +**Miner address**:       112xxxxxx
81 +**Eth MAC address**: A8: 40: 41: EF: FE: CD
82 +**Login**:  root/d59f2d5b (the root is the Login account for the Web-UI and SSH.(%%))
83 +**SN**:  device serial number.
214 214  
85 += 2. Quick Start & Onboarding =
215 215  
216 -
217 -(((
218 -(((
219 -**~ Label information:**
220 -)))
221 -)))
222 -
223 -(((
224 -(((
225 -
226 -)))
227 -)))
228 -
229 -(((
230 -(((
231 -**~ Device host name:**      (% class="mark" %)dragino-xxxxxx
232 -)))
233 -)))
234 -
235 -(((
236 -(((
237 -**~ Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
238 -)))
239 -)))
240 -
241 -(((
242 -(((
243 -**~ Miner animal name**: xxx-xxx-xxx
244 -)))
245 -)))
246 -
247 -(((
248 -(((
249 -**~ Miner address**:          112xxxxxx
250 -)))
251 -)))
252 -
253 -(((
254 -(((
255 -**~ Eth MAC address**: A8: 40: 41: EF: FE: CD
256 -)))
257 -)))
258 -
259 -(((
260 -(((
261 -**~ Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
262 -)))
263 -)))
264 -
265 -(((
266 -(((
267 -**~ SN**:  device serial number.
268 -)))
269 -)))
270 -
271 -
272 -==== 2. Quick Start & Onboarding ====
273 -
274 -(((
275 -(((
276 276  The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
277 -)))
278 -)))
279 279  
280 -(% class="wikigeneratedid" id="H-2" %)
281 -(((
282 -
283 -)))
89 +== 2.1  Connect HP0D Web UI ==
284 284  
285 -===== 2.1  Connect HP0D Web UI =====
91 +=== 2.1.1 via HP0D’s Access Point ===
286 286  
287 -====== 2.1.1 via HP0D’s Access Point. ======
93 +At the first boot of HP0D, it will auto generate a Wi-Fi network
288 288  
289 -(((
290 -(((
291 - At the first boot of HP0D, it will auto generate a Wi-Fi network
292 -
293 293  [[image:1651804327535-321.png||height="325" width="199"]]
294 -)))
295 -)))
296 296  
297 -(((
298 -(((
299 -
300 -)))
301 -)))
302 -
303 -(((
304 -(((
305 305  (% class="box infomessage" %)
306 -(((
307 - called           : **//HPD-dragino-xxxxxx//**
308 -)))
309 -)))
310 -)))
98 + called           : **//HPD-dragino-xxxxxx//**
311 311  
312 -(((
313 -(((
314 314  (% class="box infomessage" %)
315 -(((
316 - with password:  **//dragino+dragino//**
317 -)))
318 -)))
319 -)))
101 + with password:  **//dragino+dragino//**
102 +You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
320 320  
321 -(((
322 -(((
323 -
324 -)))
325 -)))
104 +[[image:1651804397792-591.png||height="386" width="733"]]
326 326  
327 -(((
328 -(((
329 -
330 -)))
331 -)))
332 332  
333 -(((
334 -(((
335 - You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
336 -)))
337 -)))
107 +=== 2.1.2 Connect via HP0D hostname ===
338 338  
339 -[[image:1651804397792-591.png||height="402" width="763"]]
109 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
340 340  
111 +Like: __**//http:~/~/dragino-4ba54a//**__
341 341  
342 -
343 -====== 2.1.2 Connect via HP0D hostname ======
344 -
345 -(((
346 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
347 -)))
348 -
349 -(((
350 - PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
351 -)))
352 -
353 -(((
354 - Web-UI via HP0D’s hostname.
355 -)))
356 -
357 -
358 - Like: __**//http:~/~/dragino-4ba54a//**__
359 -
360 -
361 -(% style="text-align:center" %)
362 362  [[image:1651804629009-699.png]]
363 363  
115 +=== 2.1.3 Connect via Ethernet Port ===
364 364  
365 -====== 2.1.3 Connect via Ethernet Port ======
366 -
367 -(((
368 -(((
369 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the
370 -)))
371 -)))
372 -
373 -(((
374 -(((
375 - router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
376 -)))
377 -)))
378 -
379 -(((
380 -
381 -)))
382 -
383 - If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI
384 -
385 - or SSH access of HP0D.
386 -
387 -(% style="text-align:center" %)
117 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
118 +If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
388 388  [[image:1651804782523-623.png]]
389 389  
121 +== 2.2 Generate QR Code ==
390 390  
391 -
392 -===== 2.2 Generate QR Code =====
393 -
394 394  (((
395 - Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
124 +Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
396 396  )))
397 397  
398 398  (((
399 - Note: After onboarding, this wallet will become owner of this hotspot.
128 +Note: After onboarding, this wallet will become owner of this hotspot.
400 400  )))
401 401  
402 -(% style="text-align:center" %)
403 403  [[image:image-20220506140312-1.png||height="435" width="438"]]
404 404  
405 405  
406 -===== 2.3 Onboarding Hotspot =====
134 +== 2.3 Onboarding Hotspot ==
407 407  
408 408  (((
409 - ~1. Download the Helium Hotspot APP from the Apple or Google Play store.
137 +~1. Download the Helium Hotspot APP from the Apple or Google Play store.
410 410  )))
411 411  
412 412  (((
413 - Note: the APP version need to be greater than 3.11.
141 +Note: the APP version need to be greater than 3.11.
414 414  )))
415 415  
416 416  (((
417 -
145 +2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
418 418  )))
419 419  
148 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
149 +
150 +3. Scan the QR Code you generated in the previous step.
151 +
152 +[[image:1651828211026-220.png||height="405" width="191"]]
153 +
420 420  (((
421 - 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose
155 +4. Onboarding your device
422 422  )))
423 423  
424 424  (((
425 - the ‘DRAGINO Miner HP0D’
159 +Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.  
426 426  )))
427 427  
428 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
162 +[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
429 429  
430 - 3. Scan the QR Code you generated in the previous step.
164 + [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
431 431  
432 -(% style="text-align:center" %)
433 -[[image:1651828211026-220.png||height="405" width="191"]]
434 -
435 - 4. Onboarding your device
436 -
437 - Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of
438 -
439 - mobile to onboarding server might have issue.
440 -
441 - [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]]
442 -
443 - [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]]
444 -
445 -
446 446  5. Check onboarding status
447 447  
448 - You can check from mobile:
168 +You can check from mobile:
449 449  
450 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]]
170 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
451 451  
452 - You can also see the hotspot status in below link:
172 +You can also see the hotspot status in below link:
453 453  
454 - https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
174 +https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
455 455  
456 - Example:
176 +Example:
457 457  
458 - Green Synced means hotspot works normal.
178 +Green Synced means hotspot works normal.
459 459  
460 -(% style="text-align:center" %)
461 461  [[image:1651828427715-679.png||height="374" width="635"]]
462 462  
463 463  
464 -===== 2.4 Set the Port Forwarding =====
183 +== 2.4 Set the Port Forwarding ==
465 465  
466 466  (((
467 - Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times
186 +Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
468 468  )))
469 469  
470 -(((
471 - it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues
472 -)))
473 -
474 -(((
475 - you may have.
476 -)))
477 -
478 -(% style="text-align:center" %)
479 479  [[image:1651828514449-658.png]]
480 480  
481 481  (((
... ... @@ -483,51 +483,41 @@
483 483  )))
484 484  
485 485  (((
486 - Note: Please refer to more detailed Settings
196 +Note: Please refer to more detailed Settings
487 487  )))
488 488  
489 489  (((
490 - [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
200 +[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
491 491  )))
492 492  
493 493  (((
494 - [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
204 +[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
495 495  )))
496 496  
207 += 3. Check the configuration of HP0D =
497 497  
498 -==== 3. Check the configuration of HP0D ====
209 +== 3.1 LoRa frequency configuration ==
499 499  
500 -===== 3.1 LoRa frequency configuration =====
501 -
502 -(% style="text-align:center" %)
503 503  [[image:1651828687205-178.png||height="323" width="657"]]
504 504  
213 +== 3.2 Check the LoRaWAN serveraddress ==
505 505  
506 -
507 -===== 3.2 Check the LoRaWAN serveraddress =====
508 -
509 -
510 -(% style="text-align:center" %)
511 511  [[image:1651828703680-156.png||height="349" width="672"]]
512 512  
217 +== 3.3 Check Miner configuration ==
513 513  
514 -===== 3.3 Check Miner configuration =====
515 -
516 -(% style="text-align:center" %)
517 517  [[image:image-20220506181408-1.png||height="451" width="513"]]
518 518  
519 -**~ Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid**
221 +(((
222 +**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**
223 +)))
520 520  
521 -**~ button of Update, and then wait 10mins to check here,**
225 += 4. Installation of Antenna =
522 522  
523 -
524 -==== 4. Installation of Antenna ====
525 -
526 526  (((
527 - HP0D use Fiber Glass Antenna.
228 +HP0D use Fiber Glass Antenna.
528 528  )))
529 529  
530 -(% style="text-align:center" %)
531 531  [[image:1651832158606-882.png]]
532 532  
533 533  (((
... ... @@ -535,150 +535,165 @@
535 535  )))
536 536  
537 537  (((
538 -
238 +User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
539 539  )))
540 540  
541 541  (((
542 - User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector
543 -)))
544 -
545 -(((
546 - to antenna and install as below:
547 -)))
548 -
549 -(((
550 -(% style="text-align:center" %)
551 551  [[image:1651832205608-998.png||height="349" width="198"]]
552 552  )))
553 553  
554 -==== 5. SSH Access for Linux console ====
245 += 5. SSH Access for Linux console =
555 555  
556 556  (((
557 - IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
248 +IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
558 558  )))
559 559  
560 560  (((
561 - Port:         22
252 +Port:         22
562 562  )))
563 563  
564 564  (((
565 - User Name:      **root**
256 +User Name:      **root**
566 566  )))
567 567  
568 568  (((
569 - Password:         **Randomly generated （(% class="mark" %)found on device’s label(%%) ）**
260 +Password:         **Randomly generated （(% class="mark" %)found on device’s label(%%) ）**
570 570  )))
571 571  
572 572  (((
573 -
264 +After logging in, you will be in the Linux console and can enter commands as shown below.
574 574  )))
575 575  
576 -(((
577 - After logging in, you will be in the Linux console and can enter commands as shown below.
578 -)))
267 +[[image:1651832284160-991.png||height="171" width="729"]]
579 579  
580 -(% style="text-align:center" %)
581 -[[image:1651832284160-991.png]]
269 += **6. How to change the Wireless function of HP0D** =
582 582  
271 +The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.
583 583  
273 +== **6.1 Access the Linux console.** ==
584 584  
275 +Follow the previous step of Step 5.
585 585  
586 -==== 6. Trouble Shootings ====
277 +== 6.2 Install the package of network-manager ==
587 587  
588 -===== 6.1 How to get a wallet address? =====
279 +Run commands:
589 589  
590 -// // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
281 +(% class="box infomessage" %)
282 +(((
283 + apt update
284 + apt install network-manager
285 +)))
591 591  
287 +[[image:image-20220507140730-1.png||height="402" width="728"]]
592 592  
593 -===== 6.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
289 +== 6.3 Reboot the device ==
594 594  
595 -(((
596 - User can login the HP0D, able to access other Web Pages except miner page
597 -)))
291 +Run command:
598 598  
293 +(% class="box infomessage" %)
599 599  (((
600 - If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
295 + reboot
601 601  )))
602 602  
298 +[[image:image-20220507140814-2.png]]
603 603  
604 -===== 6.3 Onboarding ~-~- Some parameters in miner page show timeout =====
300 +== 6.4 Check the wireless type ==
605 605  
606 -(% style="text-align:center" %)
607 -[[image:image-20220506182042-2.png||height="250" width="516"]]
302 +Run command:
608 608  
609 -(% style="text-align:center" %)
610 -[[image:1651832455372-647.png||height="224" width="520"]]
304 +(% class="box infomessage" %)
305 +(((
306 + iw dev
307 +)))
611 611  
309 +[[image:image-20220507140941-3.png]]
612 612  
613 - HP0D is establish connection to Helium server and not finished. And you might see above.
311 +== 6.5 Connect the WiFi ==
614 614  
615 - It might relate to the network where might up to 10mins
313 +Run command:
616 616  
315 +(% class="box infomessage" %)
316 +(((
317 + nmtui
318 +)))
617 617  
618 -===== 6.4 Onboarding – Bad Gaterway =====
320 +[[image:image-20220507140953-4.png]]
619 619  
620 -(% style="text-align:center" %)
621 -[[image:1651832583790-633.png]]
322 += 7. Trouble Shootings =
622 622  
623 - This is caused by the process leads too long which just need to refresh the page.
324 +== 7.1 How to get a wallet address? ==
624 624  
326 +Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
625 625  
626 -6.5 Onboarding ~-~- Why did QR Code generate is aways fail?
328 +== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner ==
627 627  
628 -(% style="text-align:center" %)
629 -[[image:image-20220506182424-3.png]]
330 +(((
331 +User can login the HP0D, able to access other Web Pages except miner page.
332 +)))
630 630  
631 - This may be related to the current block height, if the device is synchronizing to the latest height or if the
334 +(((
335 +If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
336 +)))
632 632  
633 - device block height is much lower than the current height as the above picture like '1 1', the QR code
338 +== 7.3 Onboarding ~-~- Some parameters in miner page show timeout ==
634 634  
635 - generation may fail.
340 +[[image:image-20220506182042-2.png||height="250" width="516"]]
636 636  
342 +[[image:1651832455372-647.png||height="224" width="520"]]
637 637  
638 -===== 6.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? =====
344 +HP0D is establish connection to Helium server and not finished. And you might see above.
639 639  
640 -(% style="text-align:center" %)
641 -[[image:1651832742262-209.png||height="297" width="365"]]
346 +It might relate to the network where might up to 10mins.
642 642  
643 - Please ensure that you enter the correct wallet address and that your network is up and running, the user can
348 +== 7.4 Onboarding – Bad Gaterway ==
644 644  
645 - click the button of ‘Clean’ to re-generate the QR Code.
350 +[[image:1651832583790-633.png]]
646 646  
352 +This is caused by the process leads too long which just need to refresh the page.
647 647  
648 -===== 6.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
354 +== 7.5 Onboarding ~-~- Why did QR Code generate is aways fail? ==
649 649  
650 -(% style="text-align:center" %)
651 -[[image:1651832811038-780.png||height="462" width="216"]]
356 +[[image:image-20220506182424-3.png]]
652 652  
653 - If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,
358 +(((
359 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.
360 +)))
654 654  
655 - please contact us to help you solve.
362 +== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? ==
656 656  
364 +[[image:1651832742262-209.png||height="297" width="365"]]
657 657  
658 -===== 6.8 Onboarding – MAC address is being refreshed after scan QR Code =====
366 +(((
367 +Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
368 +)))
659 659  
660 -// // After scan QR Code, Mobile APP will connect Helium onboarding server and provide the
370 +== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code ==
661 661  
662 - public key/ wallet address to onboarding server. Server will return the match MAC address
372 +[[image:1651832811038-780.png||height="462" width="216"]]
663 663  
664 - for this hotspot.
374 +(((
375 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve.
376 +)))
665 665  
378 +== 7.8 Onboarding – MAC address is being refreshed after scan QR Code ==
666 666  
667 - If you don’t see MAC address, make sure your mobile has good internet connection.
380 +(((
381 +After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.
382 +)))
668 668  
669 -(% style="text-align:center" %)
384 +(((
385 +If you don’t see MAC address, make sure your mobile has good internet connection.
386 +)))
387 +
670 670  [[image:1651832880009-473.png]]
671 671  
390 +== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ ==
672 672  
673 -===== 6.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====
392 +This is caused by the server connection delay, which does not affect the normal use.
674 674  
675 - This is caused by the server connection delay, which does not affect the normal use.
676 -
677 -
678 -(% style="text-align:center" %)
679 679  [[image:1651832959907-357.png]]
680 680  
681 -===== 6.10 Mobile APP crash after scan the QR Code? =====
396 +== 7.10 Mobile APP crash after scan the QR Code? ==
682 682  
683 683  * Make sure you have input the correct Wallet address to generate QR Code.
684 684  * Make sure your mobile app uses the same wallet address as the one to generate QR Code.
... ... @@ -685,44 +685,42 @@
685 685  * Make sure your mobile app’s relevant permission are enabled.
686 686  * Known: The Android 11 version may cause this kind of issue.
687 687  
688 -1.
689 -11. Why the frequency/region is not the same what I purchased?
403 +== 7.11 Why the frequency/region is not the same what I purchased? ==
690 690  
691 -//Each HP0D is inspected and configured prior to shipping.//
405 +(((
406 +Each HP0D is inspected and configured prior to shipping.
407 +)))
692 692  
693 -//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
409 +(((
410 +If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.
411 +)))
694 694  
413 +== 7.12 Can use the frequency to a region where is not support? ==
695 695  
696 -1.
697 -11. Can use the frequency to a region where is not support?
415 +(((
416 +Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:
417 +)))
698 698  
699 -//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
700 -
419 +(((
701 701  [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
421 +)))
702 702  
423 +== 7.13 Can change the frequency of the HP0D Miner? ==
703 703  
704 -1.
705 -11. Can change the frequency of the HP0D Miner?
425 +We do not recommend doing this, it may damage your device
706 706  
707 -//We do not recommend doing this, it may damage your device//
427 += 8. Supports =
708 708  
429 +(((
430 +If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].
431 +)))
709 709  
433 +(((
434 +With your question as detail as possible. We will reply and help you in the shortest.
435 +)))
710 710  
437 += 9. Order Info =
711 711  
712 -
713 -1. Supports
714 -
715 -//If you are experiencing issues and can’t solve, you can send mail to//
716 -
717 -[[//support@dragino.com//>>mailto:support@dragino.com]]
718 -
719 -//With your question as detail as possible. We will reply and help you in the shortest.//
720 -
721 -
722 -
723 -
724 -1. Order Info
725 -
726 726  **HP0D-XXX**
727 727  
728 728  **XXX**: Frequency Band
... ... @@ -730,29 +730,46 @@
730 730  * 868: For Bands: EU868,IN865
731 731  * 915: For Bands: US915,AU915,AS923,KR920
732 732  
733 -1. Manufacturer Info
446 += 10. Manufacturer Info =
734 734  
448 +(((
735 735  **Shenzhen Dragino Technology Development co. LTD**
450 +)))
736 736  
452 +(((
737 737  Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
454 +)))
738 738  
456 +(((
739 739  LongCheng Street, LongGang District ; Shenzhen 518116,China
458 +)))
740 740  
460 += 11. FCC Warning =
741 741  
742 -1. FCC Warning
743 -
462 +(((
744 744  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
464 +)))
745 745  
466 +(((
746 746  ~-~- Reorient or relocate the receiving antenna.
468 +)))
747 747  
470 +(((
748 748  ~-~- Increase the separation between the equipment and receiver.
472 +)))
749 749  
474 +(((
750 750  ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
476 +)))
751 751  
478 +(((
752 752  ~-~- Consult the dealer or an experienced radio/TV technician for help.
480 +)))
753 753  
754 -
482 +(((
755 755  Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
484 +)))
756 756  
757 -
486 +(((
758 758  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
488 +)))
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