Skip to Content
Last modified by Xiaoling on 2024/10/21 15:44
From version 66.1
edited by Edwin Chen
on 2022/05/07 10:25
Change comment: There is no comment for this version
To version 73.5
edited by Xiaoling
on 2022/05/07 14:55
Change comment: There is no comment for this version

Summary

Details

Page properties
Author
... ... @@ -1,1 +1,1 @@
1 -XWiki.Edwin
1 +XWiki.Xiaoling
Content
... ... @@ -22,27 +22,15 @@
22 22  (((
23 23  (((
24 24  (((
25 - The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,
25 +The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
26 26  )))
27 27  )))
28 -
29 -(((
30 -(((
31 - Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges
32 32  )))
33 -)))
34 34  
35 35  (((
36 36  (((
37 - at low data rates.
38 -)))
39 -)))
40 -)))
41 -
42 42  (((
43 -(((
44 -(((
45 -
33 +HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
46 46  )))
47 47  )))
48 48  )))
... ... @@ -50,25 +50,15 @@
50 50  (((
51 51  (((
52 52  (((
53 - HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in
41 +HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
54 54  )))
55 55  )))
56 -
57 -(((
58 -(((
59 - ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech
60 60  )))
61 -)))
62 62  
63 63  (((
64 64  (((
65 - packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
66 -)))
67 -)))
68 -
69 69  (((
70 -(((
71 - HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining**
49 +**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
72 72  )))
73 73  )))
74 74  )))
... ... @@ -76,56 +76,12 @@
76 76  (((
77 77  (((
78 78  (((
79 -**~ and connects max 2 x LoRaWAN servers at the same time**.
57 +HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
80 80  )))
81 81  )))
82 82  )))
83 83  
84 -(((
85 -(((
86 -(((
87 -
88 -)))
89 -)))
90 -)))
91 91  
92 -(((
93 -(((
94 -(((
95 -**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use
96 -)))
97 -)))
98 -
99 -(((
100 -(((
101 - for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
102 -)))
103 -)))
104 -)))
105 -
106 -(((
107 -(((
108 -(((
109 -
110 -)))
111 -)))
112 -)))
113 -
114 -(((
115 -(((
116 -(((
117 - HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also
118 -)))
119 -)))
120 -
121 -(((
122 -(((
123 - customize the frequency bands to use in their own LoRaWAN network.
124 -)))
125 -)))
126 -)))
127 -
128 -
129 129  ===== 1.2 Specifications =====
130 130  
131 131  (((
... ... @@ -212,63 +212,55 @@
212 212  
213 213  [[image:1651803959860-394.png||height="500" width="375"]]
214 214  
215 -
216 -
217 217  (((
218 218  (((
219 -**~ Label information:**
151 +**Label information:**
220 220  )))
221 221  )))
222 222  
223 223  (((
224 224  (((
225 -
157 +**Device host name:**      (% class="mark" %)dragino-xxxxxx
226 226  )))
227 227  )))
228 228  
229 229  (((
230 230  (((
231 -**~ Device host name:**      (% class="mark" %)dragino-xxxxxx
163 +**Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
232 232  )))
233 233  )))
234 234  
235 235  (((
236 236  (((
237 -**~ Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
169 +**Miner animal name**: xxx-xxx-xxx
238 238  )))
239 239  )))
240 240  
241 241  (((
242 242  (((
243 -**~ Miner animal name**: xxx-xxx-xxx
175 +**Miner address**:          112xxxxxx
244 244  )))
245 245  )))
246 246  
247 247  (((
248 248  (((
249 -**~ Miner address**:          112xxxxxx
181 +**Eth MAC address**: A8: 40: 41: EF: FE: CD
250 250  )))
251 251  )))
252 252  
253 253  (((
254 254  (((
255 -**~ Eth MAC address**: A8: 40: 41: EF: FE: CD
187 +**Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
256 256  )))
257 257  )))
258 258  
259 259  (((
260 260  (((
261 -**~ Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
193 +**SN**:  device serial number.
262 262  )))
263 263  )))
264 264  
265 -(((
266 -(((
267 -**~ SN**:  device serial number.
268 -)))
269 -)))
270 270  
271 -
272 272  ==== 2. Quick Start & Onboarding ====
273 273  
274 274  (((
... ... @@ -288,7 +288,7 @@
288 288  
289 289  (((
290 290  (((
291 - At the first boot of HP0D, it will auto generate a Wi-Fi network
217 +At the first boot of HP0D, it will auto generate a Wi-Fi network
292 292  
293 293  [[image:1651804327535-321.png||height="325" width="199"]]
294 294  )))
... ... @@ -320,18 +320,6 @@
320 320  
321 321  (((
322 322  (((
323 -
324 -)))
325 -)))
326 -
327 -(((
328 -(((
329 -
330 -)))
331 -)))
332 -
333 -(((
334 -(((
335 335   You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
336 336  )))
337 337  )))
... ... @@ -339,26 +339,14 @@
339 339  [[image:1651804397792-591.png||height="402" width="763"]]
340 340  
341 341  
342 -
343 343  ====== 2.1.2 Connect via HP0D hostname ======
344 344  
345 345  (((
346 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
259 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
347 347  )))
348 348  
349 -(((
350 - PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
351 -)))
262 +Like: __**//http:~/~/dragino-4ba54a//**__
352 352  
353 -(((
354 - Web-UI via HP0D’s hostname.
355 -)))
356 -
357 -
358 - Like: __**//http:~/~/dragino-4ba54a//**__
359 -
360 -
361 -(% style="text-align:center" %)
362 362  [[image:1651804629009-699.png]]
363 363  
364 364  
... ... @@ -366,40 +366,27 @@
366 366  
367 367  (((
368 368  (((
369 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the
271 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
370 370  )))
371 371  )))
372 372  
373 373  (((
374 -(((
375 - router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
276 +If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
376 376  )))
377 -)))
378 378  
379 -(((
380 -
381 -)))
382 -
383 - If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI
384 -
385 - or SSH access of HP0D.
386 -
387 -(% style="text-align:center" %)
388 388  [[image:1651804782523-623.png]]
389 389  
390 390  
391 -
392 392  ===== 2.2 Generate QR Code =====
393 393  
394 394  (((
395 - Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
285 +Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
396 396  )))
397 397  
398 398  (((
399 - Note: After onboarding, this wallet will become owner of this hotspot.
289 +Note: After onboarding, this wallet will become owner of this hotspot.
400 400  )))
401 401  
402 -(% style="text-align:center" %)
403 403  [[image:image-20220506140312-1.png||height="435" width="438"]]
404 404  
405 405  
... ... @@ -406,58 +406,46 @@
406 406  ===== 2.3 Onboarding Hotspot =====
407 407  
408 408  (((
409 - ~1. Download the Helium Hotspot APP from the Apple or Google Play store.
298 +~1. Download the Helium Hotspot APP from the Apple or Google Play store.
410 410  )))
411 411  
412 412  (((
413 - Note: the APP version need to be greater than 3.11.
414 -)))
302 +Note: the APP version need to be greater than 3.11.
415 415  
416 -(((
417 417  
418 418  )))
419 419  
420 420  (((
421 - 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose
308 +2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
422 422  )))
423 423  
424 -(((
425 - the ‘DRAGINO Miner HP0D’
426 -)))
311 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
427 427  
428 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
429 429  
430 - 3. Scan the QR Code you generated in the previous step.
314 +3. Scan the QR Code you generated in the previous step.
431 431  
432 -(% style="text-align:center" %)
433 433  [[image:1651828211026-220.png||height="405" width="191"]]
434 434  
435 - 4. Onboarding your device
436 436  
437 - Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of
319 +4. Onboarding your device
438 438  
439 - mobile to onboarding server might have issue.
321 +Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.  [[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]] [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
440 440  
441 - [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]]
442 442  
443 - [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]]
444 -
445 -
446 446  5. Check onboarding status
447 447  
448 - You can check from mobile:
326 +You can check from mobile:
449 449  
450 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]]
328 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
451 451  
452 - You can also see the hotspot status in below link:
330 +You can also see the hotspot status in below link:
453 453  
454 - https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
332 +https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
455 455  
456 - Example:
334 +Example:
457 457  
458 - Green Synced means hotspot works normal.
336 +Green Synced means hotspot works normal.
459 459  
460 -(% style="text-align:center" %)
461 461  [[image:1651828427715-679.png||height="374" width="635"]]
462 462  
463 463  
... ... @@ -464,18 +464,9 @@
464 464  ===== 2.4 Set the Port Forwarding =====
465 465  
466 466  (((
467 - Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times
344 +Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
468 468  )))
469 469  
470 -(((
471 - it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues
472 -)))
473 -
474 -(((
475 - you may have.
476 -)))
477 -
478 -(% style="text-align:center" %)
479 479  [[image:1651828514449-658.png]]
480 480  
481 481  (((
... ... @@ -483,15 +483,15 @@
483 483  )))
484 484  
485 485  (((
486 - Note: Please refer to more detailed Settings
354 +Note: Please refer to more detailed Settings
487 487  )))
488 488  
489 489  (((
490 - [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
358 +[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
491 491  )))
492 492  
493 493  (((
494 - [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
362 +[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
495 495  )))
496 496  
497 497  
... ... @@ -499,35 +499,27 @@
499 499  
500 500  ===== 3.1 LoRa frequency configuration =====
501 501  
502 -(% style="text-align:center" %)
503 503  [[image:1651828687205-178.png||height="323" width="657"]]
504 504  
505 505  
506 -
507 507  ===== 3.2 Check the LoRaWAN serveraddress =====
508 508  
509 -
510 -(% style="text-align:center" %)
511 511  [[image:1651828703680-156.png||height="349" width="672"]]
512 512  
513 513  
514 514  ===== 3.3 Check Miner configuration =====
515 515  
516 -(% style="text-align:center" %)
517 517  [[image:image-20220506181408-1.png||height="451" width="513"]]
518 518  
519 -**~ Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid**
382 +**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,**
520 520  
521 -**~ button of Update, and then wait 10mins to check here,**
522 522  
523 -
524 524  ==== 4. Installation of Antenna ====
525 525  
526 526  (((
527 - HP0D use Fiber Glass Antenna.
388 +HP0D use Fiber Glass Antenna.
528 528  )))
529 529  
530 -(% style="text-align:center" %)
531 531  [[image:1651832158606-882.png]]
532 532  
533 533  (((
... ... @@ -535,194 +535,203 @@
535 535  )))
536 536  
537 537  (((
538 -
398 +User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
539 539  )))
540 540  
541 541  (((
542 - User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector
402 +[[image:1651832205608-998.png||height="349" width="198"]]
543 543  )))
544 544  
405 +==== 5. SSH Access for Linux console ====
406 +
545 545  (((
546 - to antenna and install as below:
408 +IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
547 547  )))
548 548  
549 549  (((
550 -(% style="text-align:center" %)
551 -[[image:1651832205608-998.png||height="349" width="198"]]
412 +Port:         22
552 552  )))
553 553  
554 -==== 5. SSH Access for Linux console ====
555 -
556 556  (((
557 - IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
416 +User Name:      **root**
558 558  )))
559 559  
560 560  (((
561 - Port:         22
420 +Password:         **Randomly generated （(% class="mark" %)found on device’s label(%%) ）**
562 562  )))
563 563  
564 564  (((
565 - User Name:      **root**
424 +After logging in, you will be in the Linux console and can enter commands as shown below.
566 566  )))
567 567  
427 +[[image:1651832284160-991.png]]
428 +
429 +
430 +==== **6. How to change the Wireless function of HP0D** ====
431 +
432 +The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.
433 +
434 +===== **6.1 Access the Linux console.** =====
435 +
436 +Follow the previous step of Step 5.
437 +
438 +
439 +===== 6.2 Install the package of network-manager. =====
440 +
441 +Run commands:
442 +
443 +(% class="box infomessage" %)
568 568  (((
569 - Password:         **Randomly generated （(% class="mark" %)found on device’s label(%%) ）**
445 + apt update
446 + apt install network-manager
570 570  )))
571 571  
449 +[[image:image-20220507140730-1.png]]
450 +
451 +
452 +===== 6.3 Reboot the device. =====
453 +
454 +Run command:
455 +
456 +(% class="box infomessage" %)
572 572  (((
573 -
458 + reboot
574 574  )))
575 575  
461 +[[image:image-20220507140814-2.png]]
462 +
463 +===== 6.4 Check the wireless type =====
464 +
465 +Run command:
466 +
467 +(% class="box infomessage" %)
576 576  (((
577 - After logging in, you will be in the Linux console and can enter commands as shown below.
469 + iw dev
578 578  )))
579 579  
580 -(% style="text-align:center" %)
581 -[[image:1651832284160-991.png]]
472 +[[image:image-20220507140941-3.png]]
582 582  
474 +===== 6.5 Connect the WiFi. =====
583 583  
476 +Run command:
584 584  
478 +(% class="box infomessage" %)
479 +(((
480 + nmtui
481 +)))
585 585  
586 -==== 6. Trouble Shootings ====
483 +[[image:image-20220507140953-4.png]]
587 587  
588 -===== 6.1 How to get a wallet address? =====
589 589  
590 -// // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
486 +==== 7. Trouble Shootings ====
591 591  
488 +===== 7.1 How to get a wallet address? =====
592 592  
593 -===== 6.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
490 +Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
594 594  
492 +
493 +===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
494 +
595 595  (((
596 - User can login the HP0D, able to access other Web Pages except miner page
496 +User can login the HP0D, able to access other Web Pages except miner page.
597 597  )))
598 598  
599 599  (((
600 - If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
500 +If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
601 601  )))
602 602  
603 603  
604 -===== 6.3 Onboarding ~-~- Some parameters in miner page show timeout =====
504 +===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout =====
605 605  
606 -(% style="text-align:center" %)
607 607  [[image:image-20220506182042-2.png||height="250" width="516"]]
608 608  
609 -(% style="text-align:center" %)
610 610  [[image:1651832455372-647.png||height="224" width="520"]]
611 611  
510 +HP0D is establish connection to Helium server and not finished. And you might see above.It might relate to the network where might up to 10mins.
612 612  
613 - HP0D is establish connection to Helium server and not finished. And you might see above.
614 614  
615 - It might relate to the network where might up to 10mins
513 +===== 7.4 Onboarding – Bad Gaterway =====
616 616  
617 -
618 -===== 6.4 Onboarding – Bad Gaterway =====
619 -
620 -(% style="text-align:center" %)
621 621  [[image:1651832583790-633.png]]
622 622  
623 - This is caused by the process leads too long which just need to refresh the page.
517 +This is caused by the process leads too long which just need to refresh the page.
624 624  
625 625  
626 -6.5 Onboarding ~-~- Why did QR Code generate is aways fail?
520 +7.5 Onboarding ~-~- Why did QR Code generate is aways fail?
627 627  
628 -(% style="text-align:center" %)
629 629  [[image:image-20220506182424-3.png]]
630 630  
631 - This may be related to the current block height, if the device is synchronizing to the latest height or if the
524 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.
632 632  
633 - device block height is much lower than the current height as the above picture like '1 1', the QR code
634 634  
635 - generation may fail.
527 +===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? =====
636 636  
637 -
638 -===== 6.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? =====
639 -
640 -(% style="text-align:center" %)
641 641  [[image:1651832742262-209.png||height="297" width="365"]]
642 642  
643 - Please ensure that you enter the correct wallet address and that your network is up and running, the user can
531 +Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
644 644  
645 - click the button of ‘Clean’ to re-generate the QR Code.
646 646  
534 +===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
647 647  
648 -===== 6.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
649 -
650 -(% style="text-align:center" %)
651 651  [[image:1651832811038-780.png||height="462" width="216"]]
652 652  
653 - If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,
538 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve.
654 654  
655 - please contact us to help you solve.
656 656  
541 +===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code =====
657 657  
658 -===== 6.8 Onboarding – MAC address is being refreshed after scan QR Code =====
543 +After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.
659 659  
660 -// // After scan QR Code, Mobile APP will connect Helium onboarding server and provide the
545 +If you don’t see MAC address, make sure your mobile has good internet connection.
661 661  
662 - public key/ wallet address to onboarding server. Server will return the match MAC address
663 -
664 - for this hotspot.
665 -
666 -
667 - If you don’t see MAC address, make sure your mobile has good internet connection.
668 -
669 -(% style="text-align:center" %)
670 670  [[image:1651832880009-473.png]]
671 671  
672 672  
673 -===== 6.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====
550 +===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====
674 674  
675 - This is caused by the server connection delay, which does not affect the normal use.
552 +This is caused by the server connection delay, which does not affect the normal use.
676 676  
677 -
678 -(% style="text-align:center" %)
679 679  [[image:1651832959907-357.png]]
680 680  
681 -===== 6.10 Mobile APP crash after scan the QR Code? =====
682 682  
557 +===== 7.10 Mobile APP crash after scan the QR Code? =====
558 +
683 683  * Make sure you have input the correct Wallet address to generate QR Code.
684 684  * Make sure your mobile app uses the same wallet address as the one to generate QR Code.
685 685  * Make sure your mobile app’s relevant permission are enabled.
686 686  * Known: The Android 11 version may cause this kind of issue.
687 687  
688 -1.
689 -11. Why the frequency/region is not the same what I purchased?
690 690  
691 -//Each HP0D is inspected and configured prior to shipping.//
565 +===== 7.11 Why the frequency/region is not the same what I purchased? =====
692 692  
693 -//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
567 +Each HP0D is inspected and configured prior to shipping.
694 694  
569 +If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.
695 695  
696 -1.
697 -11. Can use the frequency to a region where is not support?
698 698  
699 -//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
572 +===== 7.12 Can use the frequency to a region where is not support? =====
700 700  
574 +Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link
575 +
701 701  [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
702 702  
703 703  
704 -1.
705 -11. Can change the frequency of the HP0D Miner?
579 +===== 7.13 Can change the frequency of the HP0D Miner? =====
706 706  
707 -//We do not recommend doing this, it may damage your device//
581 +We do not recommend doing this, it may damage your device
708 708  
709 709  
584 +==== 8. Supports ====
710 710  
586 +If you are experiencing issues and can’t solve, you can send mail to
711 711  
588 +[[support@dragino.com>>mailto:support@dragino.com]]
712 712  
713 -1. Supports
590 +With your question as detail as possible. We will reply and help you in the shortest.
714 714  
715 -//If you are experiencing issues and can’t solve, you can send mail to//
716 716  
717 -[[//support@dragino.com//>>mailto:support@dragino.com]]
593 +==== 9. Order Info ====
718 718  
719 -//With your question as detail as possible. We will reply and help you in the shortest.//
720 -
721 -
722 -
723 -
724 -1. Order Info
725 -
726 726  **HP0D-XXX**
727 727  
728 728  **XXX**: Frequency Band
... ... @@ -730,8 +730,9 @@
730 730  * 868: For Bands: EU868,IN865
731 731  * 915: For Bands: US915,AU915,AS923,KR920
732 732  
733 -1. Manufacturer Info
734 734  
603 +==== 10. Manufacturer Info ====
604 +
735 735  **Shenzhen Dragino Technology Development co. LTD**
736 736  
737 737  Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
... ... @@ -739,7 +739,7 @@
739 739  LongCheng Street, LongGang District ; Shenzhen 518116,China
740 740  
741 741  
742 -1. FCC Warning
612 +==== 11. FCC Warning ====
743 743  
744 744  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
745 745  
image-20220507140730-1.png
Author
... ... @@ -1,0 +1,1 @@
1 +XWiki.Xiaoye
Size
... ... @@ -1,0 +1,1 @@
1 +45.6 KB
Content
image-20220507140814-2.png
Author
... ... @@ -1,0 +1,1 @@
1 +XWiki.Xiaoye
Size
... ... @@ -1,0 +1,1 @@
1 +1.9 KB
Content
image-20220507140941-3.png
Author
... ... @@ -1,0 +1,1 @@
1 +XWiki.Xiaoye
Size
... ... @@ -1,0 +1,1 @@
1 +14.4 KB
Content
image-20220507140953-4.png
Author
... ... @@ -1,0 +1,1 @@
1 +XWiki.Xiaoye
Size
... ... @@ -1,0 +1,1 @@
1 +7.2 KB
Content