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Author

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1		-XWiki.Edwin
	1	+XWiki.Xiaoye

Content

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581	581	[[image:1651832284160-991.png]]
582	582
583	583
	584	+==== 6. How to change the Wireless function of HP0D ====
584	584
	586	+ The wireless function is configured as AP by default and the web page does not support configuration,
585	585
586		-==== 6. Trouble Shootings ====
	588	+ if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.
587	587
588		-===== 6.1 How to get a wallet address? =====
	590	+6.1 Access the Linux console.
589	589
	592	+
	593	+6.2 Install the package of network-manager.
	594	+
	595	+
	596	+6.3 Reboot the device.
	597	+
	598	+
	599	+6.4 Check the wireless type
	600	+
	601	+
	602	+6.5 Connect the WiFi.
	603	+
	604	+
	605	+==== 7. Trouble Shootings ====
	606	+
	607	+===== 7.1 How to get a wallet address? =====
	608	+
590	590	// // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
591	591
592	592
593		-===== 6.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
	612	+===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
594	594
595	595	(((
596	596	User can login the HP0D, able to access other Web Pages except miner page
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601	601	)))
602	602
603	603
604		-===== 6.3 Onboarding ~-~- Some parameters in miner page show timeout =====
	623	+===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout =====
605	605
606	606	(% style="text-align:center" %)
607	607	[[image:image-20220506182042-2.png||height="250" width="516"]]
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615	615	It might relate to the network where might up to 10mins
616	616
617	617
618		-===== 6.4 Onboarding – Bad Gaterway =====
	637	+===== 7.4 Onboarding – Bad Gaterway =====
619	619
620	620	(% style="text-align:center" %)
621	621	[[image:1651832583790-633.png]]
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623	623	This is caused by the process leads too long which just need to refresh the page.
624	624
625	625
626		-6.5 Onboarding ~-~- Why did QR Code generate is aways fail?
	645	+7.5 Onboarding ~-~- Why did QR Code generate is aways fail?
627	627
628	628	(% style="text-align:center" %)
629	629	[[image:image-20220506182424-3.png]]
...	...	@@ -635,7 +635,7 @@
635	635	generation may fail.
636	636
637	637
638		-===== 6.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? =====
	657	+===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? =====
639	639
640	640	(% style="text-align:center" %)
641	641	[[image:1651832742262-209.png||height="297" width="365"]]
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645	645	click the button of ‘Clean’ to re-generate the QR Code.
646	646
647	647
648		-===== 6.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
	667	+===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
649	649
650	650	(% style="text-align:center" %)
651	651	[[image:1651832811038-780.png||height="462" width="216"]]
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655	655	please contact us to help you solve.
656	656
657	657
658		-===== 6.8 Onboarding – MAC address is being refreshed after scan QR Code =====
	677	+===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code =====
659	659
660	660	// // After scan QR Code, Mobile APP will connect Helium onboarding server and provide the
661	661
...	...	@@ -670,7 +670,7 @@
670	670	[[image:1651832880009-473.png]]
671	671
672	672
673		-===== 6.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====
	692	+===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====
674	674
675	675	This is caused by the server connection delay, which does not affect the normal use.
676	676
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678	678	(% style="text-align:center" %)
679	679	[[image:1651832959907-357.png]]
680	680
681		-===== 6.10 Mobile APP crash after scan the QR Code? =====
	700	+===== 7.10 Mobile APP crash after scan the QR Code? =====
682	682
683	683	* Make sure you have input the correct Wallet address to generate QR Code.
684	684	* Make sure your mobile app uses the same wallet address as the one to generate QR Code.
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685	685	* Make sure your mobile app’s relevant permission are enabled.
686	686	* Known: The Android 11 version may cause this kind of issue.
687	687
688		-1.
	707	+1.
689	689	11. Why the frequency/region is not the same what I purchased?
690	690
691	691	//Each HP0D is inspected and configured prior to shipping.//
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693	693	//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
694	694
695	695
696		-1.
	715	+1.
697	697	11. Can use the frequency to a region where is not support?
698	698
699	699	//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
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701	701	[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
702	702
703	703
704		-1.
	723	+1.
705	705	11. Can change the frequency of the HP0D Miner?
706	706
707	707	//We do not recommend doing this, it may damage your device//