Changes for page HP0D -- Full Hotspot for Helium User Manual
Last modified by Xiaoling on 2024/10/21 15:44
From version 66.1
edited by Edwin Chen
on 2022/05/07 10:25
on 2022/05/07 10:25
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To version 109.1
edited by Kilight Cao
on 2022/06/09 10:45
on 2022/06/09 10:45
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Summary
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Details
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... ... @@ -1,1 +1,1 @@ 1 -HP0D 1 +HP0D Full Hotspot for Helium - Author
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... ... @@ -1,1 +1,1 @@ 1 -XWiki. Edwin1 +XWiki.Kilight - Content
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... ... @@ -1,196 +3,58 @@ 1 - 2 - 3 3 (% style="text-align:center" %) 4 -[[image:1651802206983-860.png||height=" 645" width="602"]]2 +[[image:1651802206983-860.png||height="427" width="398"]] 5 5 6 6 7 7 ((( 8 8 **HP0D Full Hotspot for Helium User Manual** 9 -))) 10 10 11 - 12 - 13 - 14 - 15 -{{toc/}} 16 - 17 - 18 -==== 1. Introduction ==== 19 - 20 -===== 1.1 What is HP0D ===== 21 - 22 -((( 23 -((( 24 -((( 25 - The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi, 26 -))) 27 -))) 28 - 29 -((( 30 -((( 31 - Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges 32 -))) 33 -))) 34 - 35 -((( 36 -((( 37 - at low data rates. 38 -))) 39 -))) 40 -))) 41 - 42 -((( 43 -((( 44 -((( 45 45 46 46 ))) 47 -))) 48 -))) 49 49 50 -((( 51 -((( 52 -((( 53 - HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in 54 -))) 55 -))) 11 +**Table of Contents:** 56 56 57 -((( 58 -((( 59 - ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech 60 -))) 61 -))) 13 +{{toc/}} 62 62 63 -((( 64 -((( 65 - packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol. 66 -))) 67 -))) 68 68 69 -((( 70 -((( 71 - HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining** 72 -))) 73 -))) 74 -))) 16 += **1. Introduction** = 75 75 76 -((( 77 -((( 78 -((( 79 -**~ and connects max 2 x LoRaWAN servers at the same time**. 80 -))) 81 -))) 82 -))) 18 +== **1.1 What is HP0D** == 83 83 84 84 ((( 85 -((( 86 -((( 87 - 21 +The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges at low data rates. 88 88 ))) 89 -))) 90 -))) 91 91 92 92 ((( 93 -((( 94 -((( 95 -**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use 25 +HP0D has passed Helium Full Hotspot Approval. It supports the (% style="color:#037691" %)** miner feature from Helium** (% style="color:black" %) and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, (% style="color:#037691" %)**users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**. 96 96 ))) 97 -))) 98 98 99 99 ((( 100 -((( 101 - for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 29 +(% style="color:#037691" %)**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. (% style="color:black" %)It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 102 102 ))) 103 -))) 104 -))) 105 105 106 106 ((( 107 -((( 108 -((( 109 - 33 +HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network. 110 110 ))) 111 -))) 112 -))) 113 113 114 -((( 115 -((( 116 -((( 117 - HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also 118 -))) 119 -))) 36 +== **1.2 Specifications** == 120 120 121 -((( 122 -((( 123 - customize the frequency bands to use in their own LoRaWAN network. 124 -))) 125 -))) 126 -))) 127 - 128 - 129 -===== 1.2 Specifications ===== 130 - 131 -((( 132 -((( 133 133 **~ Hardware System:** 134 -))) 135 -))) 136 - 137 -((( 138 -((( 139 139 Linux Part: 140 -))) 141 -))) 142 142 143 -* ((( 144 -((( 145 -Raspberry Pi 4 146 -))) 147 -))) 41 +* Raspberry Pi 4 148 148 149 -((( 150 -((( 151 151 **~ Interface:** 152 -))) 153 -))) 154 154 155 -* ((( 156 -((( 157 -10M/100M RJ45 Ports x 1 158 -))) 159 -))) 160 -* ((( 161 -((( 162 -LoRaWAN Wireless 163 -))) 164 -))) 165 -* ((( 166 -((( 167 -Power Input: 12V 2A, DC 168 -))) 169 -))) 45 +* 10M/100M RJ45 Ports x 1 46 +* LoRaWAN Wireless 47 +* Power Input: 12V 2A, DC 170 170 171 -((( 172 -((( 173 173 **~ Operating Condition:** 174 -))) 175 -))) 176 176 177 -* ((( 178 -((( 179 -Work Temperature: -20 ~~ 65°C 180 -))) 181 -))) 182 -* ((( 183 -((( 184 -Storage Temperature: -20 ~~ 65°C 185 -))) 186 -))) 187 -* ((( 188 -((( 189 -Power Input: 12V 2A, DC 190 -))) 191 -))) 51 +* Work Temperature: -20 ~~ 65°C 52 +* Storage Temperature: -20 ~~ 65°C 53 +* Power Input: 12V 2A, DC 192 192 193 -== ===1.3 Features =====55 +== **1.3 Features** == 194 194 195 195 * Open-Source Linux system 196 196 * RPi4 with 2G /4G or 8G RAM ... ... @@ -207,552 +207,635 @@ 207 207 * Include prepaid $40 onboarding cost and $10 location cost. 208 208 * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]]. 209 209 210 -== ===1.4 Label info and login name =====72 +== **1.4 Label info and login name** == 211 211 212 - 213 213 [[image:1651803959860-394.png||height="500" width="375"]] 214 214 215 215 216 216 217 -((( 218 -((( 219 -**~ Label information:** 220 -))) 221 -))) 78 +=== 1.4.1 Label information: === 222 222 223 -((( 224 -((( 225 - 226 -))) 227 -))) 80 +**Device hostname:** (% class="mark" %)dragino-xxxxxx(%%) 81 +**Band**: (% class="mark" %)US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864(%%) 82 +**Miner animal name**: (% class="mark" %)xxx-xxx-xxx(%%) 83 +**Miner address**: (% class="mark" %)12xxxxxx(%%) 84 +**Eth MAC address**: (% class="mark" %)A8: 40: 41: EF: FE: CD(%%) 85 +**Login**: (% class="mark" %)root/d59f2d5b (the root is the Login account for the Web-UI and SSH.)(%%) 86 +**SN**: (% class="mark" %)device serial number. 228 228 88 + 89 += **2. Quick Start & Onboarding** = 90 + 91 +The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port. 92 + 93 + 94 +== **2.1 Connect HP0D Web UI** == 95 + 96 +=== **2.1.1 via HP0D’s Access Point** === 97 + 98 +At the first boot of HP0D, it will auto-generate a Wi-Fi network 99 + 100 + 101 +[[image:1651804327535-321.png||height="325" width="199"]] 102 + 103 + 104 +(% class="box infomessage" %) 229 229 ((( 230 -((( 231 -**~ Device host name:** (% class="mark" %)dragino-xxxxxx 106 + called : **//HPD-dragino-xxxxxx//** 232 232 ))) 233 -))) 234 234 109 +(% class="box infomessage" %) 235 235 ((( 236 - (((237 - **~Band**:US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864111 + with password: **//dragino+dragino//** 112 +You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default IP 10.130.1.1 238 238 ))) 239 -))) 240 240 115 + 116 +[[image:1651804397792-591.png||height="386" width="733"]] 117 + 118 + 119 +=== **2.1.2 Connect via HP0D hostname** === 120 + 121 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connects to the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname. 122 + 123 + Like: (% class="mark" %)__**//http:~/~/dragino-4ba54a//**__ 124 + 125 + 126 +[[image:1651804629009-699.png]] 127 + 128 +=== **2.1.3 Connect via Ethernet Port** === 129 + 130 +//Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.// 131 + 132 + 133 +//**If you get the IP address from the router, like: (% class="mark" %)10.130.2.42(%%), you can use this IP address to connect the WEB UI or SSH access of HP0D.**// 134 + 135 + 136 +[[image:1651804782523-623.png]] 137 + 138 + 139 +== **2.2 Generate QR Code** == 140 + 141 + 241 241 ((( 242 -((( 243 -**~ Miner animal name**: xxx-xxx-xxx 143 +//Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.// 244 244 ))) 245 -))) 246 246 247 247 ((( 248 -((( 249 -**~ Miner address**: 112xxxxxx 147 +//Note: After onboarding, this wallet will become the owner of this hotspot.// 148 + 149 + 250 250 ))) 251 -))) 252 252 152 +[[image:image-20220506140312-1.png||height="435" width="438"]] 153 + 154 + 155 +== **2.3 Onboarding Hotspot** == 156 + 157 + 253 253 ((( 254 -((( 255 -**~ Eth MAC address**: A8: 40: 41: EF: FE: CD 159 +//**1.** Download the Helium Hotspot APP from the Apple or Google Play store.// 256 256 ))) 257 -))) 258 258 259 259 ((( 260 -((( 261 -**~ Login**: root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%)) 163 +**//Note: the APP version needs to be greater than 3.11.//** 164 + 165 + 262 262 ))) 263 -))) 264 264 265 265 ((( 266 -((( 267 -**~ SN**: device serial number. 169 +//**2. **To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’// 170 + 171 + 268 268 ))) 269 -))) 270 270 174 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 271 271 272 -==== 2. Quick Start & Onboarding ==== 273 273 177 +//**3. **Scan the QR Code you generated in the previous step.// 178 + 179 +[[image:1651828211026-220.png||height="405" width="191"]] 180 + 181 + 274 274 ((( 275 -((( 276 -The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port. 183 +//**4. **Onboarding your device// 277 277 ))) 278 -))) 279 279 280 -(% class="wikigeneratedid" id="H-2" %) 281 281 ((( 187 +Mobile APP will get info from the onboarding server. If the MAC address doesn’t appear, it means the network connection of the mobile to the onboarding server might have an issue. 188 + 282 282 283 283 ))) 284 284 285 - =====2.1ConnectHP0DWebUI=====192 +[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]] 286 286 287 - ======2.1.1viaHP0D’sAccessPoint.======194 + [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %) 288 288 289 -((( 290 -((( 291 - At the first boot of HP0D, it will auto generate a Wi-Fi network 292 292 293 -[[image:1651804327535-321.png||height="325" width="199"]] 294 -))) 295 -))) 197 +**5. **//Check onboarding status where you can check from mobile~:// 296 296 199 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %) 200 + 201 + 202 +//You can also see the hotspot status in the below link~:// 203 + 204 +//https:~/~/explorer.helium.com/hotspots/**<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>**// 205 + 206 +//Example~:// 207 + 208 + 209 +**//Green Synced means hotspot works normally.//** 210 + 211 +[[image:1651828427715-679.png||height="374" width="635"]] 212 + 213 + 214 +== **2.4 Set the Port Forwarding** == 215 + 216 + 297 297 ((( 298 -((( 299 - 218 +//Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.// 300 300 ))) 301 -))) 302 302 221 +[[image:1651828514449-658.png]] 222 + 303 303 ((( 304 -((( 305 -(% class="box infomessage" %) 306 -((( 307 - called : **//HPD-dragino-xxxxxx//** 224 + 308 308 ))) 309 -))) 310 -))) 311 311 312 312 ((( 313 -((( 314 -(% class="box infomessage" %) 315 -((( 316 - with password: **//dragino+dragino//** 228 +Note: Please refer to more detailed Settings 317 317 ))) 318 -))) 319 -))) 320 320 321 321 ((( 322 -((( 323 - 232 +[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 324 324 ))) 325 -))) 326 326 327 327 ((( 328 -((( 236 +[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 237 + 329 329 330 330 ))) 331 -))) 332 332 333 -((( 334 -((( 335 - You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default IP 10.130.1.1 336 -))) 337 -))) 241 += **3. Check the configuration of HP0D** = 338 338 339 - [[image:1651804397792-591.png||height="402" width="763"]]243 +== **3.1 LoRa frequency configuration** == 340 340 341 341 246 +[[image:1651828687205-178.png||height="323" width="657"]] 342 342 343 -====== 2.1.2 Connect via HP0D hostname ====== 344 344 345 -((( 346 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your 347 -))) 249 +== **3.2 Check the LoRaWAN Server Address** == 348 348 349 -((( 350 - PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D 351 -))) 352 352 353 -((( 354 - Web-UI via HP0D’s hostname. 355 -))) 252 +[[image:image-20220607160428-1.png||height="472" width="654"]] 356 356 357 357 358 - Like:__**//http:~/~/dragino-4ba54a//**__255 +== **3.2.1 Configure the Secondary LoRaWAN Server** == 359 359 257 +[[image:image-20220607161130-2.png||height="501" width="1112"]] 360 360 361 -(% style="text-align:center" %) 362 -[[image:1651804629009-699.png]] 259 +[[image:image-20220607161603-3.png||height="557" width="1113"]] 363 363 261 +[[image:image-20220607161812-4.png||height="699" width="1115"]] 364 364 365 -====== 2.1.3 Connect via Ethernet Port ====== 366 366 264 +[[image:image-20220607162635-5.png||height="339" width="1110"]] 265 + 266 +[[image:image-20220607162859-6.png]] 267 + 268 +== **3.3 Check Miner configuration** == 269 + 270 + 271 +[[image:image-20220506181408-1.png||height="451" width="513"]] 272 + 367 367 ((( 368 -((( 369 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the 274 +//**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**// 275 + 276 + 277 +== **//3.4 Check the Miner state//** == 278 + 279 + 280 +[[image:image-20220531171836-9.png||height="776" width="1155"]] 281 + 282 + 283 +//**Note: Absorption status can show whether the hotspot is working properly**// 284 + 285 +//** The p2p network can see how your hotspot is interacting with the surrounding hotspots**// 286 + 287 + //usually, the nat_type should be '**none'**// 288 + 289 + 370 370 ))) 371 -))) 372 372 292 += **4. Installation of Antenna** = 293 + 294 + 373 373 ((( 374 -((( 375 - router’s management portal, you should be able to find what IP address the router has assigned to the HP0D. 296 +//HP0D uses Fiber Glass Antenna.// 376 376 ))) 377 -))) 378 378 299 +[[image:1651832158606-882.png]] 300 + 379 379 ((( 380 380 381 381 ))) 382 382 383 - If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI 305 +((( 306 +//The user needs to connect the antenna cable’s SMA connector to the HP03 and connect the N-Type connector to the antenna and install it as below~:// 307 +))) 384 384 385 - or SSH access of HP0D. 309 +((( 310 +[[image:1651832205608-998.png||height="349" width="198"]] 386 386 387 - (%style="text-align:center" %)388 - [[image:1651804782523-623.png]]312 + 313 +))) 389 389 315 += **5. SSH Access for Linux console** = 390 390 391 391 392 - =====2.2GenerateQRCode=====318 +//Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router.// 393 393 394 -((( 395 - Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate. 396 -))) 320 +//In the router's management portal, you should be able to find what IP address the router has assigned to the HP0D.// 397 397 398 -((( 399 - Note: After onboarding, this wallet will become owner of this hotspot. 400 -))) 322 +//You can use this IP or hostname of HP0D to connect the WEB UI or SSH access of HP0D.// 401 401 402 -(% style="text-align:center" %) 403 -[[image:image-20220506140312-1.png||height="435" width="438"]] 324 +//Make sure your PC and the HP0D are in the same network, the use an SSH tool (such as **[[putty>>url:http://www.chiark.greenend.org.uk/~~sgtatham/putty/download.html]]**) to access it.// 404 404 405 405 406 - ===== 2.3 OnboardingHotspot=====327 +Below are screenshots: 407 407 329 +[[image:image-20220608202027-1.png]] 330 + 408 408 ((( 409 - ~1. DownloadtheHeliumHotspotAPPfrom theAppleorGoogle Playstore.332 +**//IP address: IP address of HP0D or hostname of HP0D ((% class="mark" %)Such as dragino-7df4af(%%))//** 410 410 ))) 411 411 412 412 ((( 413 - Note:theAPPversionneedtobegreaterthan3.11.336 +//Port: 22// 414 414 ))) 415 415 416 416 ((( 417 - 340 +//User Name: (% style="color:green" %)**root**// 418 418 ))) 419 419 420 420 ((( 421 - 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose 344 +//Password: (% style="color:green" %)**Randomly generated (found on device’s label)**// 345 + 346 + 422 422 ))) 423 423 424 424 ((( 425 - the ‘DRAGINO Miner HP0D’ 350 +//After logging in, you will be in the Linux console and can enter commands as shown below.// 351 + 352 + 426 426 ))) 427 427 428 - 1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]355 +[[image:image-20220608202118-2.png]] 429 429 430 - 3. Scan the QR Code you generated in the previous step. 431 431 432 -(% style="text-align:center" %) 433 -[[image:1651828211026-220.png||height="405" width="191"]] 358 += **6. How to change the Wireless function of HP0D** = 434 434 435 - 4.Onboardingyourdevice360 +//The wireless function is configured as AP by default and the web page does not support configuration,// 436 436 437 - MobileAPPwill getinfofrom onboardingserver.If MAC address doesn’t appear,itmeanstheetworkconnection of362 +//if you want to configure it as STA(client)connection mode,// 438 438 439 - mobiletoonboardingservermighthaveissue.364 +//you can configure your WiFi info on the** /Network/WiFi **page.// 440 440 441 - [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]] 442 442 443 - [[image:1651828250802-391.png||height="437"width="205"]] [[image:1651828262668-768.png||height="433"width="204"]]367 +**//Note: the wireless state is as AP//** 444 444 369 +[[image:image-20220531170243-5.png||height="469" width="967"]] 445 445 446 -5. Check onboarding status 447 447 448 - Youcancheckfrommobile:372 +== **6.1 Access WiFi configuration page** == 449 449 450 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]] 451 451 452 - You canalso see the hotspot status inbelow link:375 +[[image:image-20220531165803-2.png]] 453 453 454 - https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//** 455 455 456 - xample:378 +== **6.2 Enter your WiFi information and save** == 457 457 458 - Green Synced means hotspot works normal. 459 459 460 -(% style="text-align:center" %) 461 -[[image:1651828427715-679.png||height="374" width="635"]] 381 +[[image:image-20220531165958-3.png]] 462 462 463 463 464 -== ===2.4SetthePortForwarding=====384 +== **6.3 Change the WiFi mode.** == 465 465 466 -((( 467 - Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times 468 -))) 469 469 470 -((( 471 - it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues 472 -))) 387 +[[image:image-20220531170131-4.png]] 473 473 474 -((( 475 - you may have. 476 -))) 389 +== **6.4 Wait system to restart** == 477 477 478 -(% style="text-align:center" %) 479 -[[image:1651828514449-658.png]] 480 480 481 -((( 482 - 483 -))) 392 +[[image:image-20220531170501-7.png]] 484 484 485 -((( 486 - Note: Please refer to more detailed Settings 487 -))) 488 488 395 +//**Note: When the time remaining is finished it will turn to the home page.**// 396 + 397 + 398 +== **6.5 Check the STA state** == 399 + 400 + 401 +[[image:image-20220531170705-8.png||height="484" width="990"]] 402 + 403 + 404 += **7. Trouble Shootings** = 405 + 406 +== **7.1 How to get a wallet address?** == 407 + 408 + 409 +**//Download the helium Hotspots APP on the Apple or Google Play store to generate your own wallet.//** 410 + 411 + 412 +== **7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner** == 413 + 414 + 489 489 ((( 490 - [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]416 +//Users can log in to the HP0D, able to access other Web Pages except for the miner page.// 491 491 ))) 492 492 493 493 ((( 494 - [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 420 +//If you first boot the device where you need to wait for 10 mins for the initialization connection to the Helium server.// 421 + 422 + 495 495 ))) 496 496 425 +== **7.3 Onboarding ~-~- Some parameters on the miner page show timeout** == 497 497 498 -==== 3. Check the configuration of HP0D ==== 499 499 500 - ===== 3.1 LoRafrequency configuration=====428 +[[image:image-20220506182042-2.png||height="250" width="516"]] 501 501 502 -(% style="text-align:center" %) 503 -[[image:1651828687205-178.png||height="323" width="657"]] 430 +[[image:1651832455372-647.png||height="224" width="520"]] 504 504 505 505 433 +**//HP0D is establishing a connection to the Helium server and is not finished. And you might see above.//** 506 506 507 - =====3.2 ChecktheLoRaWANserveraddress=====435 +**//It might relate to the network which might be up to 10mins.//** 508 508 509 509 510 -(% style="text-align:center" %) 511 -[[image:1651828703680-156.png||height="349" width="672"]] 438 +== **7.4 Onboarding – Bad Gateway** == 512 512 513 513 514 - =====3.3Check Miner configuration =====441 +[[image:1651832583790-633.png]] 515 515 516 -(% style="text-align:center" %) 517 -[[image:image-20220506181408-1.png||height="451" width="513"]] 518 518 519 -** ~Note:ChecktheRegionandHeight,thedefaultheightisgreaterthan1, ifit is 1 pleaseClickthemid**444 +//**This is caused by the process leading too long which just needs to refresh the page.**// 520 520 521 -**~ button of Update, and then wait 10mins to check here,** 522 522 447 +== **7.5 Onboarding ~-~- Why did QR Code generate aways fail?** == 523 523 524 -==== 4. Installation of Antenna ==== 525 525 526 -((( 527 - HP0D use Fiber Glass Antenna. 528 -))) 450 +[[image:image-20220506182424-3.png]] 529 529 530 -(% style="text-align:center" %) 531 -[[image:1651832158606-882.png]] 532 532 533 533 ((( 454 +//**This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.**// 455 + 534 534 535 535 ))) 536 536 459 +== **7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual?** == 460 + 461 +[[image:1651832742262-209.png||height="297" width="365"]] 462 + 463 + 537 537 ((( 465 +//**Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.**// 466 + 538 538 539 539 ))) 540 540 541 -((( 542 - User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector 543 -))) 470 +== **7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code** == 544 544 545 -((( 546 - to antenna and install as below: 547 -))) 548 548 549 -((( 550 -(% style="text-align:center" %) 551 -[[image:1651832205608-998.png||height="349" width="198"]] 552 -))) 473 +[[image:1651832811038-780.png||height="462" width="216"]] 553 553 554 -==== 5. SSH Access for Linux console ==== 555 555 556 556 ((( 557 - IP address: IP address of HP0D or hostname of HP0D (Such as dragino-63920a) 558 -))) 477 +//**If you see the MAC Address shows the ‘Unknown’ where is due to the provisioning error, please contact us to help you solve it.**// 559 559 560 -((( 561 - Port: 22 479 + 562 562 ))) 563 563 564 -((( 565 - User Name: **root** 566 -))) 482 +== 7.8 Onboarding – MAC address is being refreshed after scanning the QR Code == 567 567 568 -((( 569 - Password: **Randomly generated ((% class="mark" %)found on device’s label(%%) )** 570 -))) 571 571 572 572 ((( 486 +//**After scanning the QR Code, Mobile APP will connect to the Helium onboarding server and provide the public key/ wallet address to the onboarding server. The server will return the match MAC address for this hotspot.**// 487 + 573 573 574 574 ))) 575 575 576 576 ((( 577 - Afterloggingin, youwill bein theLinuxconsole andcanenter commands as shownbelow.492 +//**If you don’t see the MAC address, make sure your mobile has a good internet connection.**// 578 578 ))) 579 579 580 -(% style="text-align:center" %) 581 -[[image:1651832284160-991.png]] 495 +[[image:1651832880009-473.png]] 582 582 583 583 498 +== //**7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’**// == 584 584 585 585 586 - ====6.TroubleShootings====501 +**//This is caused by the server connection delay, which does not affect the regular use.//** 587 587 588 - =====6.1How toget a wallet address? =====503 +[[image:1651832959907-357.png]] 589 589 590 -// // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet. 591 591 506 +== **7.10 Mobile APP crash after scanning the QR Code?** == 592 592 593 -===== 6.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner ===== 594 594 509 +* //**Make sure you have input the correct Wallet address to generate QR Code.**// 510 +* //**Make sure your mobile app uses the same wallet address as the one to generate QR Code.**// 511 +* //**Make sure your mobile app’s relevant permission is enabled.**// 512 +* //**Known: The Android 11 version may cause this kind of issue.**// 513 + 514 +== **7.11 Why the frequency/region is not the same as what I purchased?** == 515 + 516 + 595 595 ((( 596 - User can login theHP0D,abletoaccessotherWebPagesexcept miner page518 +//**Each HP0D is inspected and configured prior to shipping.**// 597 597 ))) 598 598 599 599 ((( 600 - If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server. 522 +//**If your HP0D Web-UI – Miner region is not the same as the shell labels, please contact our support team that will solve this issue for you.**// 523 + 524 + 601 601 ))) 602 602 527 +== **7.12 Can use the frequency to a region where is no support?** == 603 603 604 -===== 6.3 Onboarding ~-~- Some parameters in miner page show timeout ===== 605 605 606 -(% style="text-align:center" %) 607 -[[image:image-20220506182042-2.png||height="250" width="516"]] 530 +((( 531 +//**Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:**// 532 +))) 608 608 609 -( % style="text-align:center" %)610 -[[ima ge:1651832455372-647.png||height="224" width="520"]]534 +((( 535 +[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 611 611 537 + 538 +))) 612 612 613 - HP0D is establishconnectionto Heliumserver andnotfinished.Andyou might seeabove.540 +== **7.13 Can change the frequency of the HP0D Miner?** == 614 614 615 - It might relate to the network where might up to 10mins 616 616 543 +//We do not recommend doing this, it may damage your device// 617 617 618 -===== 6.4 Onboarding – Bad Gaterway ===== 619 619 620 -(% style="text-align:center" %) 621 -[[image:1651832583790-633.png]] 546 +== **7.14 Low Reward and not transmit issue** == 622 622 623 - This is caused by the process leads too long which just need to refresh the page. 624 624 549 +//We had released the 0524 version for the miner, Users can check the miner version in the HP0D web UI.// 625 625 626 - 6.5Onboarding~-~- WhydidQR Codegenerate isawaysfail?551 +//If it is lower than the 0524 version, users can manually upgrade it via the 'draginoups' command in the HP0D's CLI.// 627 627 628 -(% style="text-align:center" %) 629 -[[image:image-20220506182424-3.png]] 553 +[[image:image-20220527114519-1.png||height="579" width="851"]] 630 630 631 - This may be related to the current block height, if the device is synchronizing to the latest height or if the 632 632 633 - device blockheightis muchlowerthan thecurrentheightasthe above picturelike '1 1',theQR code556 +== **7.15 Why is my miner version not the latest** == 634 634 635 - generation may fail. 636 636 559 +//By default, as soon as a new version of helium is released, we will push the upgrade the same day.// 637 637 638 - ===== 6.6 Onboarding~-~- Why istheQR Codenotquitethesameasthemanual? =====561 +//However, the download and upgrade may fail due to the network.// 639 639 640 -(% style="text-align:center" %) 641 -[[image:1651832742262-209.png||height="297" width="365"]] 563 +//So **We offer a manual check method:**// 642 642 643 - Pleaseensurethatyouenterthecorrectwalletaddressandthatyouretwork isup andrunning,theusercan565 + **// Use the "draginoups" command to check//** 644 644 645 - click the button of ‘Clean’ to re-generatethe QR Code.567 +[[image:image-20220601101358-1.png]] 646 646 647 647 648 -===== 6.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code ===== 649 649 650 -(% style="text-align:center" %) 651 -[[image:1651832811038-780.png||height="462" width="216"]] 571 += **8.How to flash OS to SD card** = 652 652 653 - If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, 654 654 655 - please contactus tohelp yousolve.574 +//**Preparations:**// 656 656 576 +1. //An SD card with 16GB or more// 657 657 658 - ===== 6.8Onboarding– MAC addressisbeingrefreshed after scan QR Code =====578 +2. //Download the OS image// 659 659 660 -// //Afterscan QR Code,MobileAPP will connect Helium onboarding serverandprovidethe580 +3. //A card reader device// 661 661 662 - publickey/wallet addresstonboardingserver.Serverwillreturnthe matchMAC address582 +4. //A Flash software tool ( Such as balenaEtcher )// 663 663 664 - for this hotspot. 665 665 585 +=== **Step 1. Select the OS image that requires flash** === 666 666 667 - If you don’t see MAC address, make sure your mobile has good internet connection. 668 668 669 -(% style="text-align:center" %) 670 -[[image:1651832880009-473.png]] 588 +[[image:image-20220609101843-5.png]] 671 671 672 672 673 -=== ==6.9HP0D Web~-~-> Miner~-~->Versionshows‘short’=====591 +=== **Step 2. Select the target that requires Flash** === 674 674 675 - This is caused by the server connection delay, which does not affect the normal use. 676 676 594 +[[image:image-20220609103538-11.png]] 677 677 678 -(% style="text-align:center" %) 679 -[[image:1651832959907-357.png]] 596 +[[image:image-20220609101748-3.png]] 680 680 681 -===== 6.10 Mobile APP crash after scan the QR Code? ===== 682 682 683 -* Make sure you have input the correct Wallet address to generate QR Code. 684 -* Make sure your mobile app uses the same wallet address as the one to generate QR Code. 685 -* Make sure your mobile app’s relevant permission are enabled. 686 -* Known: The Android 11 version may cause this kind of issue. 599 +=== **Step 3. Flash start** === 687 687 688 -1. 689 -11. Why the frequency/region is not the same what I purchased? 690 690 691 - //Each HP0Dis inspectedand configuredprior to shipping.//602 +[[image:image-20220609103619-12.png]] 692 692 693 - //If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support teamthat will solvethis issue for you.//604 +[[image:image-20220609104104-13.png]] 694 694 695 695 696 -1. 697 -11. Can use the frequency to a region where is not support? 607 +=== **Flash Complete** === 698 698 699 -//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link// 700 700 701 -[[ https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]610 +[[image:image-20220609104415-1.png]] 702 702 703 703 704 -1. 705 -11. Can change the frequency of the HP0D Miner? 613 += **9. OTA Version Info** = 706 706 707 - //We donot recommenddoingthis,itmaydamageyour device//615 +== **When does the OTA update happen?** == 708 708 709 709 618 +**//HP0D will check OTA update on a) Every Booting. b) Every Night. Below is the OTA update version info//** 710 710 620 +== **# 2022/05/14** == 711 711 712 712 713 -1. Supports 623 +1. //Update to the latest miner version: miner-arm64_2022.05.13.0_GA// 624 +1. //Add postinst after auto-update// 625 +1. //Add Miner version mark.// 626 +1. //Add fast sync if miner GAP is large// 714 714 715 - //Ifyouare experiencing issues and can’t solve, you can send mail to//628 +== **# 2022/05/24** == 716 716 717 - [[//support@dragino.com//>>mailto:support@dragino.com]]630 + 1. //Update to the latest miner version: miner-arm64_2022.05.24.0_GA// 718 718 719 -//With your question as detail as possible. We will reply and help you in the shortest.// 720 720 633 += **10. Supports** = 721 721 635 +((( 636 +**//If you are experiencing issues and can’t solve them, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].//** 637 +))) 722 722 639 +((( 640 +**//With your question as detailed as possible. We will reply and help you in the shortest.//** 723 723 724 -1. Order Info 642 + 643 +))) 725 725 726 -** HP0D-XXX**645 += **11. Order Info** = 727 727 728 -**XXX** : Frequency Band647 +(% style="color:#0000ff" %)**HP0D-XXX** 729 729 730 -* 868: For Bands: EU868,IN865 731 -* 915: For Bands: US915,AU915,AS923,KR920 649 +(% style="color:#0000ff" %)**XXX**(% style="color:black" %): Frequency Band 732 732 733 -1. Manufacturer Info 651 +* **AS923**: LoRaWAN AS923 band 652 +* **AU915**: LoRaWAN AU915 band 653 +* **EU868**: LoRaWAN EU868 band 654 +* **KR920**: LoRaWAN KR920 band 655 +* **US915**: LoRaWAN US915 band 656 +* **IN865**: LoRaWAN IN865 band 734 734 658 += **12. Manufacturer Info** = 659 + 660 +((( 735 735 **Shenzhen Dragino Technology Development co. LTD** 662 +))) 736 736 664 +((( 737 737 Room 202, Block B, BCT Incubation Bases (BaoChengTai), No.8 CaiYunRoad 666 +))) 738 738 739 -LongCheng Street, LongGang District ; Shenzhen 518116,China 668 +((( 669 +Longcheng Street, LongGang District; Shenzhen 518116, China 740 740 741 741 742 -1. FCC Warning 672 + 673 +))) 743 743 675 += **13. FCC Warning** = 676 + 677 +((( 744 744 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 679 +))) 745 745 681 +((( 746 746 ~-~- Reorient or relocate the receiving antenna. 683 +))) 747 747 685 +((( 748 748 ~-~- Increase the separation between the equipment and receiver. 687 +))) 749 749 689 +((( 750 750 ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 691 +))) 751 751 693 +((( 752 752 ~-~- Consult the dealer or an experienced radio/TV technician for help. 695 +))) 753 753 754 - 697 +((( 755 755 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 699 +))) 756 756 757 - 701 +((( 758 758 The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. 703 +)))
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