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Last modified by Xiaoling on 2024/10/21 15:44
From version 65.2
edited by Edwin Chen
on 2022/05/07 10:23
Change comment: There is no comment for this version
To version 73.6
edited by Xiaoling
on 2022/05/07 15:07
Change comment: There is no comment for this version

Summary

Details

Page properties
Author
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1 -XWiki.Edwin
1 +XWiki.Xiaoling
Content
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22 22  (((
23 23  (((
24 24  (((
25 - The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,
25 +The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
26 26  )))
27 27  )))
28 -
29 -(((
30 -(((
31 - Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges
32 32  )))
33 -)))
34 34  
35 35  (((
36 36  (((
37 - at low data rates.
38 -)))
39 -)))
40 -)))
41 -
42 42  (((
43 -(((
44 -(((
45 -
33 +HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
46 46  )))
47 47  )))
48 48  )))
... ... @@ -50,25 +50,15 @@
50 50  (((
51 51  (((
52 52  (((
53 - HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in
41 +HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
54 54  )))
55 55  )))
56 -
57 -(((
58 -(((
59 - ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech
60 60  )))
61 -)))
62 62  
63 63  (((
64 64  (((
65 - packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
66 -)))
67 -)))
68 -
69 69  (((
70 -(((
71 - HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining**
49 +**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
72 72  )))
73 73  )))
74 74  )))
... ... @@ -76,56 +76,12 @@
76 76  (((
77 77  (((
78 78  (((
79 -**~ and connects max 2 x LoRaWAN servers at the same time**.
57 +HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
80 80  )))
81 81  )))
82 82  )))
83 83  
84 -(((
85 -(((
86 -(((
87 -
88 -)))
89 -)))
90 -)))
91 91  
92 -(((
93 -(((
94 -(((
95 -**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use
96 -)))
97 -)))
98 -
99 -(((
100 -(((
101 - for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
102 -)))
103 -)))
104 -)))
105 -
106 -(((
107 -(((
108 -(((
109 -
110 -)))
111 -)))
112 -)))
113 -
114 -(((
115 -(((
116 -(((
117 - HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also
118 -)))
119 -)))
120 -
121 -(((
122 -(((
123 - customize the frequency bands to use in their own LoRaWAN network.
124 -)))
125 -)))
126 -)))
127 -
128 -
129 129  ===== 1.2 Specifications =====
130 130  
131 131  (((
... ... @@ -212,74 +212,62 @@
212 212  
213 213  [[image:1651803959860-394.png||height="500" width="375"]]
214 214  
215 -
216 -
217 217  (((
218 218  (((
219 -**~ Label information:**
151 +**Label information:**
220 220  )))
221 221  )))
222 222  
223 223  (((
224 224  (((
225 -
157 +**Device host name:**      (% class="mark" %)dragino-xxxxxx
226 226  )))
227 227  )))
228 228  
229 229  (((
230 230  (((
231 -**~ Device host name:**      (% class="mark" %)dragino-xxxxxx
163 +**Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
232 232  )))
233 233  )))
234 234  
235 235  (((
236 236  (((
237 -**~ Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
169 +**Miner animal name**: xxx-xxx-xxx
238 238  )))
239 239  )))
240 240  
241 241  (((
242 242  (((
243 -**~ Miner animal name**: xxx-xxx-xxx
175 +**Miner address**:          112xxxxxx
244 244  )))
245 245  )))
246 246  
247 247  (((
248 248  (((
249 -**~ Miner address**:          112xxxxxx
181 +**Eth MAC address**: A8: 40: 41: EF: FE: CD
250 250  )))
251 251  )))
252 252  
253 253  (((
254 254  (((
255 -**~ Eth MAC address**: A8: 40: 41: EF: FE: CD
187 +**Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
256 256  )))
257 257  )))
258 258  
259 259  (((
260 260  (((
261 -**~ Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
193 +**SN**:  device serial number.
262 262  )))
263 263  )))
264 264  
265 -(((
266 -(((
267 -**~ SN**:  device serial number.
268 -)))
269 -)))
270 270  
271 -
272 272  ==== 2. Quick Start & Onboarding ====
273 273  
274 274  (((
275 275  (((
276 - The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after
202 +The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
277 277  )))
278 -
279 -(((
280 - connecting to its Wi-Fi network, or via its WAN Ethernet port.
281 281  )))
282 -)))
283 283  
284 284  (% class="wikigeneratedid" id="H-2" %)
285 285  (((
... ... @@ -292,7 +292,7 @@
292 292  
293 293  (((
294 294  (((
295 - At the first boot of HP0D, it will auto generate a Wi-Fi network
217 +At the first boot of HP0D, it will auto generate a Wi-Fi network
296 296  
297 297  [[image:1651804327535-321.png||height="325" width="199"]]
298 298  )))
... ... @@ -308,7 +308,7 @@
308 308  (((
309 309  (% class="box infomessage" %)
310 310  (((
311 - called           : **//HPD-dragino-xxxxxx//**
233 + called           : **//HPD-dragino-xxxxxx//**
312 312  )))
313 313  )))
314 314  )))
... ... @@ -317,7 +317,7 @@
317 317  (((
318 318  (% class="box infomessage" %)
319 319  (((
320 - with password:  **//dragino+dragino//**
242 + with password:  **//dragino+dragino//**
321 321  )))
322 322  )))
323 323  )))
... ... @@ -324,60 +324,21 @@
324 324  
325 325  (((
326 326  (((
327 -
249 +You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
328 328  )))
329 329  )))
330 330  
331 -(((
332 -(((
333 -
334 -)))
335 -)))
336 -
337 -(((
338 -(((
339 - You can use a PC to connect to this Wi-Fi network. The PC will
340 -)))
341 -)))
342 -
343 -(((
344 -(((
345 - get an IP address 10.130.1.xxx and the HP0D has the default
346 -)))
347 -)))
348 -
349 -(((
350 -(((
351 - IP 10.130.1.1
352 -)))
353 -)))
354 -
355 -
356 -
357 -(% style="text-align:center" %)
358 358  [[image:1651804397792-591.png||height="402" width="763"]]
359 359  
360 360  
361 -
362 362  ====== 2.1.2 Connect via HP0D hostname ======
363 363  
364 364  (((
365 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
366 -)))
259 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
367 367  
368 -(((
369 - PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
261 +Like: __**//http:~/~/dragino-4ba54a//**__
370 370  )))
371 371  
372 -(((
373 - Web-UI via HP0D’s hostname.
374 -)))
375 -
376 -
377 - Like: __**//http:~/~/dragino-4ba54a//**__
378 -
379 -
380 -(% style="text-align:center" %)
381 381  [[image:1651804629009-699.png]]
382 382  
383 383  
... ... @@ -385,40 +385,27 @@
385 385  
386 386  (((
387 387  (((
388 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the
271 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
389 389  )))
390 390  )))
391 391  
392 392  (((
393 -(((
394 - router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
276 +If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
395 395  )))
396 -)))
397 397  
398 -(((
399 -
400 -)))
401 -
402 - If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI
403 -
404 - or SSH access of HP0D.
405 -
406 -(% style="text-align:center" %)
407 407  [[image:1651804782523-623.png]]
408 408  
409 409  
410 -
411 411  ===== 2.2 Generate QR Code =====
412 412  
413 413  (((
414 - Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
285 +Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
415 415  )))
416 416  
417 417  (((
418 - Note: After onboarding, this wallet will become owner of this hotspot.
289 +Note: After onboarding, this wallet will become owner of this hotspot.
419 419  )))
420 420  
421 -(% style="text-align:center" %)
422 422  [[image:image-20220506140312-1.png||height="435" width="438"]]
423 423  
424 424  
... ... @@ -425,58 +425,48 @@
425 425  ===== 2.3 Onboarding Hotspot =====
426 426  
427 427  (((
428 - ~1. Download the Helium Hotspot APP from the Apple or Google Play store.
298 +~1. Download the Helium Hotspot APP from the Apple or Google Play store.
429 429  )))
430 430  
431 431  (((
432 - Note: the APP version need to be greater than 3.11.
433 -)))
302 +Note: the APP version need to be greater than 3.11.
434 434  
435 -(((
436 436  
437 437  )))
438 438  
439 439  (((
440 - 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose
308 +2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
441 441  )))
442 442  
443 -(((
444 - the ‘DRAGINO Miner HP0D’
445 -)))
311 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
446 446  
447 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
448 448  
449 - 3. Scan the QR Code you generated in the previous step.
314 +3. Scan the QR Code you generated in the previous step.
450 450  
451 -(% style="text-align:center" %)
452 452  [[image:1651828211026-220.png||height="405" width="191"]]
453 453  
454 - 4. Onboarding your device
455 455  
456 - Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of
319 +4. Onboarding your device
457 457  
458 - mobile to onboarding server might have issue.
321 +Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.  [[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
459 459  
460 - [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]]
323 + [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
461 461  
462 - [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]]
463 463  
464 -
465 465  5. Check onboarding status
466 466  
467 - You can check from mobile:
328 +You can check from mobile:
468 468  
469 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]]
330 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
470 470  
471 - You can also see the hotspot status in below link:
332 +You can also see the hotspot status in below link:
472 472  
473 - https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
334 +https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
474 474  
475 - Example:
336 +Example:
476 476  
477 - Green Synced means hotspot works normal.
338 +Green Synced means hotspot works normal.
478 478  
479 -(% style="text-align:center" %)
480 480  [[image:1651828427715-679.png||height="374" width="635"]]
481 481  
482 482  
... ... @@ -483,18 +483,9 @@
483 483  ===== 2.4 Set the Port Forwarding =====
484 484  
485 485  (((
486 - Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times
346 +Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
487 487  )))
488 488  
489 -(((
490 - it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues
491 -)))
492 -
493 -(((
494 - you may have.
495 -)))
496 -
497 -(% style="text-align:center" %)
498 498  [[image:1651828514449-658.png]]
499 499  
500 500  (((
... ... @@ -502,15 +502,15 @@
502 502  )))
503 503  
504 504  (((
505 - Note: Please refer to more detailed Settings
356 +Note: Please refer to more detailed Settings
506 506  )))
507 507  
508 508  (((
509 - [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
360 +[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
510 510  )))
511 511  
512 512  (((
513 - [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
364 +[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
514 514  )))
515 515  
516 516  
... ... @@ -518,35 +518,27 @@
518 518  
519 519  ===== 3.1 LoRa frequency configuration =====
520 520  
521 -(% style="text-align:center" %)
522 522  [[image:1651828687205-178.png||height="323" width="657"]]
523 523  
524 524  
525 -
526 526  ===== 3.2 Check the LoRaWAN serveraddress =====
527 527  
528 -
529 -(% style="text-align:center" %)
530 530  [[image:1651828703680-156.png||height="349" width="672"]]
531 531  
532 532  
533 533  ===== 3.3 Check Miner configuration =====
534 534  
535 -(% style="text-align:center" %)
536 536  [[image:image-20220506181408-1.png||height="451" width="513"]]
537 537  
538 -**~ Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid**
384 +**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,**
539 539  
540 -**~ button of Update, and then wait 10mins to check here,**
541 541  
542 -
543 543  ==== 4. Installation of Antenna ====
544 544  
545 545  (((
546 - HP0D use Fiber Glass Antenna.
390 +HP0D use Fiber Glass Antenna.
547 547  )))
548 548  
549 -(% style="text-align:center" %)
550 550  [[image:1651832158606-882.png]]
551 551  
552 552  (((
... ... @@ -554,194 +554,207 @@
554 554  )))
555 555  
556 556  (((
557 -
400 +User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
558 558  )))
559 559  
560 560  (((
561 - User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector
404 +[[image:1651832205608-998.png||height="349" width="198"]]
562 562  )))
563 563  
407 +==== 5. SSH Access for Linux console ====
408 +
564 564  (((
565 - to antenna and install as below:
410 +IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
566 566  )))
567 567  
568 568  (((
569 -(% style="text-align:center" %)
570 -[[image:1651832205608-998.png||height="349" width="198"]]
414 +Port:         22
571 571  )))
572 572  
573 -==== 5. SSH Access for Linux console ====
574 -
575 575  (((
576 - IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
418 +User Name:      **root**
577 577  )))
578 578  
579 579  (((
580 - Port:         22
422 +Password:         **Randomly generated （(% class="mark" %)found on device’s label(%%) ）**
581 581  )))
582 582  
583 583  (((
584 - User Name:      **root**
426 +After logging in, you will be in the Linux console and can enter commands as shown below.
585 585  )))
586 586  
429 +[[image:1651832284160-991.png]]
430 +
431 +
432 +==== **6. How to change the Wireless function of HP0D** ====
433 +
434 +The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.
435 +
436 +===== **6.1 Access the Linux console.** =====
437 +
438 +Follow the previous step of Step 5.
439 +
440 +
441 +===== 6.2 Install the package of network-manager. =====
442 +
443 +Run commands:
444 +
445 +(% class="box infomessage" %)
587 587  (((
588 - Password:         **Randomly generated （(% class="mark" %)found on device’s label(%%) ）**
447 + apt update
448 + apt install network-manager
589 589  )))
590 590  
451 +[[image:image-20220507140730-1.png]]
452 +
453 +
454 +===== 6.3 Reboot the device. =====
455 +
456 +Run command:
457 +
458 +(% class="box infomessage" %)
591 591  (((
592 -
460 + reboot
593 593  )))
594 594  
463 +[[image:image-20220507140814-2.png]]
464 +
465 +===== 6.4 Check the wireless type =====
466 +
467 +Run command:
468 +
469 +(% class="box infomessage" %)
595 595  (((
596 - After logging in, you will be in the Linux console and can enter commands as shown below.
471 + iw dev
597 597  )))
598 598  
599 -(% style="text-align:center" %)
600 -[[image:1651832284160-991.png]]
474 +[[image:image-20220507140941-3.png]]
601 601  
476 +===== 6.5 Connect the WiFi. =====
602 602  
478 +Run command:
603 603  
480 +(% class="box infomessage" %)
481 +(((
482 + nmtui
483 +)))
604 604  
605 -==== 6. Trouble Shootings ====
485 +[[image:image-20220507140953-4.png]]
606 606  
607 -===== 6.1 How to get a wallet address? =====
608 608  
609 -// // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
488 +==== 7. Trouble Shootings ====
610 610  
490 +===== 7.1 How to get a wallet address? =====
611 611  
612 -===== 6.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
492 +Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
613 613  
494 +
495 +===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
496 +
614 614  (((
615 - User can login the HP0D, able to access other Web Pages except miner page
498 +User can login the HP0D, able to access other Web Pages except miner page.
616 616  )))
617 617  
618 618  (((
619 - If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
502 +If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
620 620  )))
621 621  
622 622  
623 -===== 6.3 Onboarding ~-~- Some parameters in miner page show timeout =====
506 +===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout =====
624 624  
625 -(% style="text-align:center" %)
626 626  [[image:image-20220506182042-2.png||height="250" width="516"]]
627 627  
628 -(% style="text-align:center" %)
629 629  [[image:1651832455372-647.png||height="224" width="520"]]
630 630  
512 +HP0D is establish connection to Helium server and not finished. And you might see above.
631 631  
632 - HP0D is establish connection to Helium server and not finished. And you might see above.
514 +It might relate to the network where might up to 10mins.
633 633  
634 - It might relate to the network where might up to 10mins
635 635  
517 +===== 7.4 Onboarding – Bad Gaterway =====
636 636  
637 -===== 6.4 Onboarding – Bad Gaterway =====
638 -
639 -(% style="text-align:center" %)
640 640  [[image:1651832583790-633.png]]
641 641  
642 - This is caused by the process leads too long which just need to refresh the page.
521 +This is caused by the process leads too long which just need to refresh the page.
643 643  
644 644  
645 -6.5 Onboarding ~-~- Why did QR Code generate is aways fail?
524 +7.5 Onboarding ~-~- Why did QR Code generate is aways fail?
646 646  
647 -(% style="text-align:center" %)
648 648  [[image:image-20220506182424-3.png]]
649 649  
650 - This may be related to the current block height, if the device is synchronizing to the latest height or if the
528 +(((
529 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.
530 +)))
651 651  
652 - device block height is much lower than the current height as the above picture like '1 1', the QR code
653 653  
654 - generation may fail.
533 +===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? =====
655 655  
656 -
657 -===== 6.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? =====
658 -
659 -(% style="text-align:center" %)
660 660  [[image:1651832742262-209.png||height="297" width="365"]]
661 661  
662 - Please ensure that you enter the correct wallet address and that your network is up and running, the user can
537 +Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
663 663  
664 - click the button of ‘Clean’ to re-generate the QR Code.
665 665  
540 +===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
666 666  
667 -===== 6.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
668 -
669 -(% style="text-align:center" %)
670 670  [[image:1651832811038-780.png||height="462" width="216"]]
671 671  
672 - If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,
544 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve.
673 673  
674 - please contact us to help you solve.
675 675  
547 +===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code =====
676 676  
677 -===== 6.8 Onboarding – MAC address is being refreshed after scan QR Code =====
549 +After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.
678 678  
679 -// // After scan QR Code, Mobile APP will connect Helium onboarding server and provide the
551 +If you don’t see MAC address, make sure your mobile has good internet connection.
680 680  
681 - public key/ wallet address to onboarding server. Server will return the match MAC address
682 -
683 - for this hotspot.
684 -
685 -
686 - If you don’t see MAC address, make sure your mobile has good internet connection.
687 -
688 -(% style="text-align:center" %)
689 689  [[image:1651832880009-473.png]]
690 690  
691 691  
692 -===== 6.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====
556 +===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====
693 693  
694 - This is caused by the server connection delay, which does not affect the normal use.
558 +This is caused by the server connection delay, which does not affect the normal use.
695 695  
696 -
697 -(% style="text-align:center" %)
698 698  [[image:1651832959907-357.png]]
699 699  
700 -===== 6.10 Mobile APP crash after scan the QR Code? =====
701 701  
563 +===== 7.10 Mobile APP crash after scan the QR Code? =====
564 +
702 702  * Make sure you have input the correct Wallet address to generate QR Code.
703 703  * Make sure your mobile app uses the same wallet address as the one to generate QR Code.
704 704  * Make sure your mobile app’s relevant permission are enabled.
705 705  * Known: The Android 11 version may cause this kind of issue.
706 706  
707 -1.
708 -11. Why the frequency/region is not the same what I purchased?
709 709  
710 -//Each HP0D is inspected and configured prior to shipping.//
571 +===== 7.11 Why the frequency/region is not the same what I purchased? =====
711 711  
712 -//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
573 +Each HP0D is inspected and configured prior to shipping.
713 713  
575 +If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.
714 714  
715 -1.
716 -11. Can use the frequency to a region where is not support?
717 717  
718 -//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
578 +===== 7.12 Can use the frequency to a region where is not support? =====
719 719  
580 +Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link
581 +
720 720  [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
721 721  
722 722  
723 -1.
724 -11. Can change the frequency of the HP0D Miner?
585 +===== 7.13 Can change the frequency of the HP0D Miner? =====
725 725  
726 -//We do not recommend doing this, it may damage your device//
587 +We do not recommend doing this, it may damage your device
727 727  
728 728  
590 +==== 8. Supports ====
729 729  
592 +If you are experiencing issues and can’t solve, you can send mail to
730 730  
594 +[[support@dragino.com>>mailto:support@dragino.com]]
731 731  
732 -1. Supports
596 +With your question as detail as possible. We will reply and help you in the shortest.
733 733  
734 -//If you are experiencing issues and can’t solve, you can send mail to//
735 735  
736 -[[//support@dragino.com//>>mailto:support@dragino.com]]
599 +==== 9. Order Info ====
737 737  
738 -//With your question as detail as possible. We will reply and help you in the shortest.//
739 -
740 -
741 -
742 -
743 -1. Order Info
744 -
745 745  **HP0D-XXX**
746 746  
747 747  **XXX**: Frequency Band
... ... @@ -749,8 +749,9 @@
749 749  * 868: For Bands: EU868,IN865
750 750  * 915: For Bands: US915,AU915,AS923,KR920
751 751  
752 -1. Manufacturer Info
753 753  
609 +==== 10. Manufacturer Info ====
610 +
754 754  **Shenzhen Dragino Technology Development co. LTD**
755 755  
756 756  Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
... ... @@ -758,7 +758,7 @@
758 758  LongCheng Street, LongGang District ; Shenzhen 518116,China
759 759  
760 760  
761 -1. FCC Warning
618 +==== 11. FCC Warning ====
762 762  
763 763  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
764 764  
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