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Last modified by Xiaoling on 2024/10/21 15:44
From version 65.1
edited by Xiaoling
on 2022/05/06 18:29
Change comment: There is no comment for this version
To version 74.14
edited by Xiaoling
on 2022/05/14 15:26
Change comment: There is no comment for this version

Summary

Details

Page properties
Title
... ... @@ -1,1 +1,1 @@
1 -HP0D
1 +HP0D Full Hotspot for Helium
Content
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1 1  
2 2  
3 3  (% style="text-align:center" %)
4 -[[image:1651802206983-860.png||height="645" width="602"]]
4 +[[image:1651802206983-860.png||height="509" width="475"]]
5 5  
6 6  
7 7  (((
... ... @@ -9,188 +9,51 @@
9 9  )))
10 10  
11 11  
12 + **Contents:**
12 12  
13 -
14 -
15 15  {{toc/}}
16 16  
17 17  
18 -==== 1. Introduction ====
17 += 1. Introduction =
19 19  
20 -===== 1.1 What is HP0D =====
19 +== 1.1 What is HP0D ==
21 21  
22 22  (((
23 -(((
24 -(((
25 - The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,
22 +The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
26 26  )))
27 -)))
28 28  
29 29  (((
30 -(((
31 - Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges
26 +HP0D has passed Helium Full Hotspot Approval. It supports the (% style="color:#037691" %)** miner feature from Helium** (% style="color:black" %) and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, (% style="color:#037691" %)**users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
32 32  )))
33 -)))
34 34  
35 35  (((
36 -(((
37 - at low data rates.
30 +(% style="color:#037691" %)**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. (% style="color:black" %)It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
38 38  )))
39 -)))
40 -)))
41 41  
42 42  (((
43 -(((
44 -(((
45 -
34 +HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
46 46  )))
47 -)))
48 -)))
49 49  
50 -(((
51 -(((
52 -(((
53 - HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in
54 -)))
55 -)))
37 +== 1.2 Specifications ==
56 56  
57 -(((
58 -(((
59 - ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech
60 -)))
61 -)))
62 -
63 -(((
64 -(((
65 - packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
66 -)))
67 -)))
68 -
69 -(((
70 -(((
71 - HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining**
72 -)))
73 -)))
74 -)))
75 -
76 -(((
77 -(((
78 -(((
79 -**~ and connects max 2 x LoRaWAN servers at the same time**.
80 -)))
81 -)))
82 -)))
83 -
84 -(((
85 -(((
86 -(((
87 -
88 -)))
89 -)))
90 -)))
91 -
92 -(((
93 -(((
94 -(((
95 -**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use
96 -)))
97 -)))
98 -
99 -(((
100 -(((
101 - for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
102 -)))
103 -)))
104 -)))
105 -
106 -(((
107 -(((
108 -(((
109 -
110 -)))
111 -)))
112 -)))
113 -
114 -(((
115 -(((
116 -(((
117 - HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also
118 -)))
119 -)))
120 -
121 -(((
122 -(((
123 - customize the frequency bands to use in their own LoRaWAN network.
124 -)))
125 -)))
126 -)))
127 -
128 -
129 -===== 1.2 Specifications =====
130 -
131 -(((
132 -(((
133 133  **~ Hardware System:**
134 -)))
135 -)))
136 -
137 -(((
138 -(((
139 139   Linux Part:
140 -)))
141 -)))
142 142  
143 -* (((
144 -(((
145 -Raspberry Pi 4
146 -)))
147 -)))
42 +* Raspberry Pi 4
148 148  
149 -(((
150 -(((
151 151  **~ Interface:**
152 -)))
153 -)))
154 154  
155 -* (((
156 -(((
157 -10M/100M RJ45 Ports x 1
158 -)))
159 -)))
160 -* (((
161 -(((
162 -LoRaWAN Wireless
163 -)))
164 -)))
165 -* (((
166 -(((
167 -Power Input: 12V 2A, DC
168 -)))
169 -)))
46 +* 10M/100M RJ45 Ports x 1
47 +* LoRaWAN Wireless
48 +* Power Input: 12V 2A, DC
170 170  
171 -(((
172 -(((
173 173  **~ Operating Condition:**
174 -)))
175 -)))
176 176  
177 -* (((
178 -(((
179 -Work Temperature: -20 ~~ 65°C
180 -)))
181 -)))
182 -* (((
183 -(((
184 -Storage Temperature: -20 ~~ 65°C
185 -)))
186 -)))
187 -* (((
188 -(((
189 -Power Input: 12V 2A, DC
190 -)))
191 -)))
52 +* Work Temperature: -20 ~~ 65°C
53 +* Storage Temperature: -20 ~~ 65°C
54 +* Power Input: 12V 2A, DC
192 192  
193 -===== 1.3 Features =====
56 +== 1.3 Features ==
194 194  
195 195  * Open-Source Linux system
196 196  * RPi4 with 2G /4G or 8G RAM
... ... @@ -207,490 +207,334 @@
207 207  * Include prepaid $40 onboarding cost and $10 location cost.
208 208  * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]].
209 209  
210 -===== 1.4 Label info and login name =====
73 +== 1.4 Label info and login name ==
211 211  
212 -
213 -(% style="text-align:center" %)
214 214  [[image:1651803959860-394.png||height="500" width="375"]]
76 +**Label information:**
77 +**Device host name:**    (% class="mark" %)dragino-xxxxxx
78 +**Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
79 +**Miner animal name**: xxx-xxx-xxx
80 +**Miner address**:       112xxxxxx
81 +**Eth MAC address**: A8: 40: 41: EF: FE: CD
82 +**Login**:  root/d59f2d5b (the root is the Login account for the Web-UI and SSH.(%%))
83 +**SN**:  device serial number.
215 215  
85 += 2. Quick Start & Onboarding =
216 216  
87 +The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
217 217  
218 -(((
219 -(((
220 -**~ Label information:**
221 -)))
222 -)))
89 +== 2.1  Connect HP0D Web UI ==
223 223  
224 -(((
225 -(((
226 -
227 -)))
228 -)))
91 +=== 2.1.1 via HP0D’s Access Point ===
229 229  
230 -(((
231 -(((
232 -**~ Device host name:**      (% class="mark" %)dragino-xxxxxx
233 -)))
234 -)))
93 +At the first boot of HP0D, it will auto generate a Wi-Fi network
235 235  
236 -(((
237 -(((
238 -**~ Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
239 -)))
240 -)))
95 +[[image:1651804327535-321.png||height="325" width="199"]]
241 241  
97 +(% class="box infomessage" %)
242 242  (((
243 -(((
244 -**~ Miner animal name**: xxx-xxx-xxx
99 + called  : **//HPD-dragino-xxxxxx//**
245 245  )))
246 -)))
247 247  
102 +(% class="box infomessage" %)
248 248  (((
249 -(((
250 -**~ Miner address**:          112xxxxxx
104 + with password:  **//dragino+dragino//**
105 +You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
251 251  )))
252 -)))
253 253  
254 -(((
255 -(((
256 -**~ Eth MAC address**: A8: 40: 41: EF: FE: CD
257 -)))
258 -)))
108 +[[image:1651804397792-591.png||height="386" width="733"]]
259 259  
260 -(((
261 -(((
262 -**~ Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
263 -)))
264 -)))
265 265  
266 -(((
267 -(((
268 -**~ SN**:  device serial number.
269 -)))
270 -)))
111 +=== 2.1.2 Connect via HP0D hostname ===
271 271  
113 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
272 272  
273 -==== 2. Quick Start & Onboarding ====
115 +Like: (% class="mark" %)__**//http:~/~/dragino-4ba54a//**__
274 274  
275 -(((
276 -(((
277 - The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after
278 -)))
117 +[[image:1651804629009-699.png]]
279 279  
280 -(((
281 - connecting to its Wi-Fi network, or via its WAN Ethernet port.
282 -)))
283 -)))
119 +=== 2.1.3 Connect via Ethernet Port ===
284 284  
285 -(% class="wikigeneratedid" id="H-2" %)
286 -(((
287 -
288 -)))
121 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
289 289  
290 -===== 2.1  Connect HP0D Web UI =====
291 291  
292 -====== 2.1.1 via HP0D’s Access Point. ======
124 +If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
125 +[[image:1651804782523-623.png]]
293 293  
294 -(((
295 -(((
296 - At the first boot of HP0D, it will auto generate a Wi-Fi network[[image:1651804327535-321.png||height="325" style="float:right" width="199"]]
297 -)))
298 -)))
127 +== 2.2 Generate QR Code ==
299 299  
300 300  (((
301 -(((
302 -
130 +Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
303 303  )))
304 -)))
305 305  
306 306  (((
307 -(((
308 - called           : **//HPD-dragino-xxxxxx//**
134 +Note: After onboarding, this wallet will become owner of this hotspot.
309 309  )))
310 -)))
311 311  
312 -(((
313 -(((
314 - with password:  **//dragino+dragino//**
315 -)))
316 -)))
137 +[[image:image-20220506140312-1.png||height="435" width="438"]]
317 317  
318 -(((
319 -(((
320 -
321 -)))
322 -)))
139 +== 2.3 Onboarding Hotspot ==
323 323  
324 324  (((
325 -(((
326 -
142 +~1. Download the Helium Hotspot APP from the Apple or Google Play store.
327 327  )))
328 -)))
329 329  
330 330  (((
331 -(((
332 - You can use a PC to connect to this Wi-Fi network. The PC will
146 +Note: the APP version need to be greater than 3.11.
333 333  )))
334 -)))
335 335  
336 336  (((
337 -(((
338 - get an IP address 10.130.1.xxx and the HP0D has the default
150 +2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
339 339  )))
340 -)))
341 341  
342 -(((
343 -(((
344 - IP 10.130.1.1
345 -)))
346 -)))
153 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
347 347  
155 +3. Scan the QR Code you generated in the previous step.
348 348  
157 +[[image:1651828211026-220.png||height="405" width="191"]]
349 349  
350 -(% style="text-align:center" %)
351 -[[image:1651804397792-591.png||height="402" width="763"]]
352 -
353 -
354 -
355 -====== 2.1.2 Connect via HP0D hostname ======
356 -
357 357  (((
358 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
160 +4. Onboarding your device
359 359  )))
360 360  
361 361  (((
362 - PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
164 +Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.  
363 363  )))
364 364  
365 -(((
366 - Web-UI via HP0D’s hostname.
367 -)))
167 +[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
368 368  
169 + [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
369 369  
370 - Like: __**//http:~/~/dragino-4ba54a//**__
171 +5. Check onboarding status
371 371  
173 +You can check from mobile:
372 372  
373 -(% style="text-align:center" %)
374 -[[image:1651804629009-699.png]]
175 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
375 375  
177 +You can also see the hotspot status in below link:
376 376  
377 -====== 2.1.3 Connect via Ethernet Port ======
179 +https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
378 378  
379 -(((
380 -(((
381 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the
382 -)))
383 -)))
181 +Example:
384 384  
385 -(((
386 -(((
387 - router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
388 -)))
389 -)))
183 +Green Synced means hotspot works normal.
390 390  
391 -(((
392 -
393 -)))
185 +[[image:1651828427715-679.png||height="374" width="635"]]
394 394  
395 - If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI
187 +== 2.4 Set the Port Forwarding ==
396 396  
397 - or SSH access of HP0D.
398 -
399 -(% style="text-align:center" %)
400 -[[image:1651804782523-623.png]]
401 -
402 -
403 -
404 -===== 2.2 Generate QR Code =====
405 -
406 406  (((
407 - Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
190 +Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
408 408  )))
409 409  
410 -(((
411 - Note: After onboarding, this wallet will become owner of this hotspot.
412 -)))
193 +[[image:1651828514449-658.png]]
413 413  
414 -(% style="text-align:center" %)
415 -[[image:image-20220506140312-1.png||height="435" width="438"]]
416 -
417 -
418 -===== 2.3 Onboarding Hotspot =====
419 -
420 420  (((
421 - ~1. Download the Helium Hotspot APP from the Apple or Google Play store.
196 +
422 422  )))
423 423  
424 424  (((
425 - Note: the APP version need to be greater than 3.11.
200 +Note: Please refer to more detailed Settings
426 426  )))
427 427  
428 428  (((
429 -
204 +[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
430 430  )))
431 431  
432 432  (((
433 - 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose
208 +[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
434 434  )))
435 435  
436 -(((
437 - the ‘DRAGINO Miner HP0D’
438 -)))
211 += 3. Check the configuration of HP0D =
439 439  
440 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
213 +== 3.1 LoRa frequency configuration ==
441 441  
442 - 3. Scan the QR Code you generated in the previous step.
215 +[[image:1651828687205-178.png||height="323" width="657"]]
443 443  
444 -(% style="text-align:center" %)
445 -[[image:1651828211026-220.png||height="405" width="191"]]
217 +== 3.2 Check the LoRaWAN serveraddress ==
446 446  
447 - 4. Onboarding your device
219 +[[image:1651828703680-156.png||height="349" width="672"]]
448 448  
449 - Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of
221 +== 3.3 Check Miner configuration ==
450 450  
451 - mobile to onboarding server might have issue.
223 +[[image:image-20220506181408-1.png||height="451" width="513"]]
452 452  
453 - [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]]
225 +(((
226 +**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**
227 +)))
454 454  
455 - [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]]
229 += 4. Installation of Antenna =
456 456  
231 +(((
232 +HP0D use Fiber Glass Antenna.
233 +)))
457 457  
458 -5. Check onboarding status
235 +[[image:1651832158606-882.png]]
459 459  
460 - You can check from mobile:
461 -
462 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]]
463 -
464 - You can also see the hotspot status in below link:
465 -
466 - https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
467 -
468 - Example:
469 -
470 - Green Synced means hotspot works normal.
471 -
472 -(% style="text-align:center" %)
473 -[[image:1651828427715-679.png||height="374" width="635"]]
474 -
475 -
476 -===== 2.4 Set the Port Forwarding =====
477 -
478 478  (((
479 - Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times
238 +
480 480  )))
481 481  
482 482  (((
483 - it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues
242 +User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
484 484  )))
485 485  
486 486  (((
487 - you may have.
246 +[[image:1651832205608-998.png||height="349" width="198"]]
488 488  )))
489 489  
490 -(% style="text-align:center" %)
491 -[[image:1651828514449-658.png]]
249 += 5. SSH Access for Linux console =
492 492  
493 493  (((
494 -
252 +IP address:  IP address of HP0D or hostname of HP0D ((% class="mark" %)Such as dragino-63920a(%%))
495 495  )))
496 496  
497 497  (((
498 - Note: Please refer to more detailed Settings
256 +Port:         22
499 499  )))
500 500  
501 501  (((
502 - [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
260 +User Name:      (% style="color:green" %)**root**
503 503  )))
504 504  
505 505  (((
506 - [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
264 +Password:         (% style="color:green" %)**Randomly generated （found on device’s label）**
507 507  )))
508 508  
267 +(((
268 +After logging in, you will be in the Linux console and can enter commands as shown below.
269 +)))
509 509  
510 -==== 3. Check the configuration of HP0D ====
271 +[[image:1651832284160-991.png||height="171" width="729"]]
511 511  
512 -===== 3.1 LoRa frequency configuration =====
273 += **6. How to change the Wireless function of HP0D** =
513 513  
514 -(% style="text-align:center" %)
515 -[[image:1651828687205-178.png||height="323" width="657"]]
275 +The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.
516 516  
277 +== **6.1 Access the Linux console.** ==
517 517  
279 +Follow the previous step of Step 5.
518 518  
519 -===== 3.2 Check the LoRaWAN serveraddress =====
281 +== 6.2 Install the package of network-manager ==
520 520  
283 +Run commands:
521 521  
522 -(% style="text-align:center" %)
523 -[[image:1651828703680-156.png||height="349" width="672"]]
524 -
525 -
526 -===== 3.3 Check Miner configuration =====
527 -
528 -(% style="text-align:center" %)
529 -[[image:image-20220506181408-1.png||height="451" width="513"]]
530 -
531 -**~ Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid**
532 -
533 -**~ button of Update, and then wait 10mins to check here,**
534 -
535 -
536 -==== 4. Installation of Antenna ====
537 -
285 +(% class="box infomessage" %)
538 538  (((
539 - HP0D use Fiber Glass Antenna.
287 + apt update
288 + apt install network-manager
540 540  )))
541 541  
542 -(% style="text-align:center" %)
543 -[[image:1651832158606-882.png]]
291 +[[image:image-20220507140730-1.png||height="402" width="728"]]
544 544  
545 -(((
546 -
547 -)))
293 +== 6.3 Reboot the device ==
548 548  
549 -(((
550 -
551 -)))
295 +Run command:
552 552  
297 +(% class="box infomessage" %)
553 553  (((
554 - User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector
299 + reboot
555 555  )))
556 556  
557 -(((
558 - to antenna and install as below:
559 -)))
302 +[[image:image-20220507140814-2.png]]
560 560  
561 -(((
562 -(% style="text-align:center" %)
563 -[[image:1651832205608-998.png||height="349" width="198"]]
564 -)))
304 +== 6.4 Check the wireless type ==
565 565  
566 -==== 5. SSH Access for Linux console ====
306 +Run command:
567 567  
308 +(% class="box infomessage" %)
568 568  (((
569 - IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
310 + iw dev
570 570  )))
571 571  
572 -(((
573 - Port:         22
574 -)))
313 +[[image:image-20220507140941-3.png]]
575 575  
576 -(((
577 - User Name:      **root**
578 -)))
315 +== 6.5 Connect the WiFi ==
579 579  
580 -(((
581 - Password:         **Randomly generated （(% class="mark" %)found on device’s label(%%) ）**
582 -)))
317 +Run command:
583 583  
319 +(% class="box infomessage" %)
584 584  (((
585 -
321 + nmtui
586 586  )))
587 587  
588 -(((
589 - After logging in, you will be in the Linux console and can enter commands as shown below.
590 -)))
324 +[[image:image-20220507140953-4.png]]
591 591  
592 -(% style="text-align:center" %)
593 -[[image:1651832284160-991.png]]
326 += 7. Trouble Shootings =
594 594  
328 +== 7.1 How to get a wallet address? ==
595 595  
330 +Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
596 596  
332 +== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner ==
597 597  
598 -==== 6. Trouble Shootings ====
599 -
600 -===== 6.1 How to get a wallet address? =====
601 -
602 -// // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
603 -
604 -
605 -===== 6.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
606 -
607 607  (((
608 - User can login the HP0D, able to access other Web Pages except miner page
335 +User can login the HP0D, able to access other Web Pages except miner page.
609 609  )))
610 610  
611 611  (((
612 - If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
339 +If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
613 613  )))
614 614  
342 +== 7.3 Onboarding ~-~- Some parameters in miner page show timeout ==
615 615  
616 -===== 6.3 Onboarding ~-~- Some parameters in miner page show timeout =====
617 -
618 -(% style="text-align:center" %)
619 619  [[image:image-20220506182042-2.png||height="250" width="516"]]
620 620  
621 -(% style="text-align:center" %)
622 622  [[image:1651832455372-647.png||height="224" width="520"]]
623 623  
348 +HP0D is establish connection to Helium server and not finished. And you might see above.
624 624  
625 - HP0D is establish connection to Helium server and not finished. And you might see above.
350 +It might relate to the network where might up to 10mins.
626 626  
627 - It might relate to the network where might up to 10mins
352 +== 7.4 Onboarding – Bad Gaterway ==
628 628  
629 -
630 -===== 6.4 Onboarding – Bad Gaterway =====
631 -
632 -(% style="text-align:center" %)
633 633  [[image:1651832583790-633.png]]
634 634  
635 - This is caused by the process leads too long which just need to refresh the page.
356 +This is caused by the process leads too long which just need to refresh the page.
636 636  
358 +== 7.5 Onboarding ~-~- Why did QR Code generate is aways fail? ==
637 637  
638 -6.5 Onboarding ~-~- Why did QR Code generate is aways fail?
639 -
640 -(% style="text-align:center" %)
641 641  [[image:image-20220506182424-3.png]]
642 642  
643 - This may be related to the current block height, if the device is synchronizing to the latest height or if the
362 +(((
363 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.
364 +)))
644 644  
645 - device block height is much lower than the current height as the above picture like '1 1', the QR code
366 +== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? ==
646 646  
647 - generation may fail.
648 -
649 -
650 -===== 6.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? =====
651 -
652 -(% style="text-align:center" %)
653 653  [[image:1651832742262-209.png||height="297" width="365"]]
654 654  
655 - Please ensure that you enter the correct wallet address and that your network is up and running, the user can
370 +(((
371 +Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
372 +)))
656 656  
657 - click the button of ‘Clean’ to re-generate the QR Code.
374 +== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code ==
658 658  
659 -
660 -===== 6.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
661 -
662 -(% style="text-align:center" %)
663 663  [[image:1651832811038-780.png||height="462" width="216"]]
664 664  
665 - If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,
378 +(((
379 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve.
380 +)))
666 666  
667 - please contact us to help you solve.
382 +== 7.8 Onboarding – MAC address is being refreshed after scan QR Code ==
668 668  
384 +(((
385 +After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.
386 +)))
669 669  
670 -===== 6.8 Onboarding – MAC address is being refreshed after scan QR Code =====
388 +(((
389 +If you don’t see MAC address, make sure your mobile has good internet connection.
390 +)))
671 671  
672 -// // After scan QR Code, Mobile APP will connect Helium onboarding server and provide the
673 -
674 - public key/ wallet address to onboarding server. Server will return the match MAC address
675 -
676 - for this hotspot.
677 -
678 -
679 - If you don’t see MAC address, make sure your mobile has good internet connection.
680 -
681 -(% style="text-align:center" %)
682 682  [[image:1651832880009-473.png]]
683 683  
394 +== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ ==
684 684  
685 -===== 6.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====
396 +This is caused by the server connection delay, which does not affect the normal use.
686 686  
687 - This is caused by the server connection delay, which does not affect the normal use.
688 -
689 -
690 -(% style="text-align:center" %)
691 691  [[image:1651832959907-357.png]]
692 692  
693 -===== 6.10 Mobile APP crash after scan the QR Code? =====
400 +== 7.10 Mobile APP crash after scan the QR Code? ==
694 694  
695 695  * Make sure you have input the correct Wallet address to generate QR Code.
696 696  * Make sure your mobile app uses the same wallet address as the one to generate QR Code.
... ... @@ -697,74 +697,89 @@
697 697  * Make sure your mobile app’s relevant permission are enabled.
698 698  * Known: The Android 11 version may cause this kind of issue.
699 699  
700 -1.
701 -11. Why the frequency/region is not the same what I purchased?
407 +== 7.11 Why the frequency/region is not the same what I purchased? ==
702 702  
703 -//Each HP0D is inspected and configured prior to shipping.//
409 +(((
410 +Each HP0D is inspected and configured prior to shipping.
411 +)))
704 704  
705 -//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
413 +(((
414 +If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.
415 +)))
706 706  
417 +== 7.12 Can use the frequency to a region where is not support? ==
707 707  
708 -1.
709 -11. Can use the frequency to a region where is not support?
419 +(((
420 +Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:
421 +)))
710 710  
711 -//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
712 -
423 +(((
713 713  [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
425 +)))
714 714  
427 +== 7.13 Can change the frequency of the HP0D Miner? ==
715 715  
716 -1.
717 -11. Can change the frequency of the HP0D Miner?
429 +We do not recommend doing this, it may damage your device
718 718  
719 -//We do not recommend doing this, it may damage your device//
431 += 8. Supports =
720 720  
433 +(((
434 +If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].
435 +)))
721 721  
437 +(((
438 +With your question as detail as possible. We will reply and help you in the shortest.
439 +)))
722 722  
441 += 9. Order Info =
723 723  
443 +(% style="color:#0000ff" %)**HP0D-XXX**
724 724  
725 -1. Supports
445 +(% style="color:#0000ff" %)**XXX**(% style="color:black" %): Frequency Band
726 726  
727 -//If you are experiencing issues and can’t solve, you can send mail to//
728 -
729 -[[//support@dragino.com//>>mailto:support@dragino.com]]
730 -
731 -//With your question as detail as possible. We will reply and help you in the shortest.//
732 -
733 -
734 -
735 -
736 -1. Order Info
737 -
738 -**HP0D-XXX**
739 -
740 -**XXX**: Frequency Band
741 -
742 742  * 868: For Bands: EU868,IN865
743 743  * 915: For Bands: US915,AU915,AS923,KR920
744 744  
745 -1. Manufacturer Info
450 += 10. Manufacturer Info =
746 746  
452 +(((
747 747  **Shenzhen Dragino Technology Development co. LTD**
454 +)))
748 748  
456 +(((
749 749  Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
458 +)))
750 750  
460 +(((
751 751  LongCheng Street, LongGang District ; Shenzhen 518116,China
462 +)))
752 752  
464 += 11. FCC Warning =
753 753  
754 -1. FCC Warning
755 -
466 +(((
756 756  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
468 +)))
757 757  
470 +(((
758 758  ~-~- Reorient or relocate the receiving antenna.
472 +)))
759 759  
474 +(((
760 760  ~-~- Increase the separation between the equipment and receiver.
476 +)))
761 761  
478 +(((
762 762  ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
480 +)))
763 763  
482 +(((
764 764  ~-~- Consult the dealer or an experienced radio/TV technician for help.
484 +)))
765 765  
766 -
486 +(((
767 767  Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
488 +)))
768 768  
769 -
490 +(((
770 770  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
492 +)))
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