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From version 61.1
edited by Xiaoling
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edited by Xiaoling
on 2022/05/24 15:45
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Summary

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Title
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1 -HP0D
1 +HP0D Full Hotspot for Helium
Content
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1 -
2 -
3 3  (% style="text-align:center" %)
4 -[[image:1651802206983-860.png||height="645" width="602"]]
2 +[[image:1651802206983-860.png||height="427" width="398"]]
5 5  
6 6  
7 7  (((
8 8  **HP0D Full Hotspot for Helium User Manual**
9 -)))
10 10  
11 -
12 -
13 -
14 -
15 -{{toc/}}
16 -
17 -
18 -==== 1. Introduction ====
19 -
20 -===== 1.1 What is HP0D =====
21 -
22 -(((
23 -(((
24 -(((
25 - The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,
26 -)))
27 -)))
28 -
29 -(((
30 -(((
31 - Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges
32 -)))
33 -)))
34 -
35 -(((
36 -(((
37 - at low data rates.
38 -)))
39 -)))
40 -)))
41 -
42 -(((
43 -(((
44 -(((
45 45  
46 46  )))
47 -)))
48 -)))
49 49  
50 -(((
51 -(((
52 -(((
53 - HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in
54 -)))
55 -)))
11 +**Table of Contents：**
56 56  
57 -(((
58 -(((
59 - ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech
60 -)))
61 -)))
13 +{{toc/}}
62 62  
63 -(((
64 -(((
65 - packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
66 -)))
67 -)))
68 68  
69 -(((
70 -(((
71 - HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining**
72 -)))
73 -)))
74 -)))
16 += **1. Introduction** =
75 75  
76 -(((
77 -(((
78 -(((
79 -**~ and connects max 2 x LoRaWAN servers at the same time**.
80 -)))
81 -)))
82 -)))
18 +== **1.1 What is HP0D** ==
83 83  
84 84  (((
85 -(((
86 -(((
87 -
21 +The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
88 88  )))
89 -)))
90 -)))
91 91  
92 92  (((
93 -(((
94 -(((
95 -**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use
25 +HP0D has passed Helium Full Hotspot Approval. It supports the (% style="color:#037691" %)** miner feature from Helium** (% style="color:black" %) and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, (% style="color:#037691" %)**users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
96 96  )))
97 -)))
98 98  
99 99  (((
100 -(((
101 - for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
29 +(% style="color:#037691" %)**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. (% style="color:black" %)It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
102 102  )))
103 -)))
104 -)))
105 105  
106 106  (((
107 -(((
108 -(((
109 -
33 +HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
110 110  )))
111 -)))
112 -)))
113 113  
114 -(((
115 -(((
116 -(((
117 - HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also
118 -)))
119 -)))
36 +== **1.2 Specifications** ==
120 120  
121 -(((
122 -(((
123 - customize the frequency bands to use in their own LoRaWAN network.
124 -)))
125 -)))
126 -)))
127 -
128 -
129 -===== 1.2 Specifications =====
130 -
131 -(((
132 -(((
133 133  **~ Hardware System:**
134 -)))
135 -)))
136 -
137 -(((
138 -(((
139 139   Linux Part:
140 -)))
141 -)))
142 142  
143 -* (((
144 -(((
145 -Raspberry Pi 4
146 -)))
147 -)))
41 +* Raspberry Pi 4
148 148  
149 -(((
150 -(((
151 151  **~ Interface:**
152 -)))
153 -)))
154 154  
155 -* (((
156 -(((
157 -10M/100M RJ45 Ports x 1
158 -)))
159 -)))
160 -* (((
161 -(((
162 -LoRaWAN Wireless
163 -)))
164 -)))
165 -* (((
166 -(((
167 -Power Input: 12V 2A, DC
168 -)))
169 -)))
45 +* 10M/100M RJ45 Ports x 1
46 +* LoRaWAN Wireless
47 +* Power Input: 12V 2A, DC
170 170  
171 -(((
172 -(((
173 173  **~ Operating Condition:**
174 -)))
175 -)))
176 176  
177 -* (((
178 -(((
179 -Work Temperature: -20 ~~ 65°C
180 -)))
181 -)))
182 -* (((
183 -(((
184 -Storage Temperature: -20 ~~ 65°C
185 -)))
186 -)))
187 -* (((
188 -(((
189 -Power Input: 12V 2A, DC
190 -)))
191 -)))
51 +* Work Temperature: -20 ~~ 65°C
52 +* Storage Temperature: -20 ~~ 65°C
53 +* Power Input: 12V 2A, DC
192 192  
193 -===== 1.3 Features =====
55 +== **1.3 Features** ==
194 194  
195 195  * Open-Source Linux system
196 196  * RPi4 with 2G /4G or 8G RAM
... ... @@ -207,287 +207,156 @@
207 207  * Include prepaid $40 onboarding cost and $10 location cost.
208 208  * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]].
209 209  
210 -===== 1.4 Label info and login name =====
72 +== **1.4 Label info and login name** ==
211 211  
212 212  
213 -(% style="text-align:center" %)
214 214  [[image:1651803959860-394.png||height="500" width="375"]]
215 215  
77 +===
78 +**1.4.1 Label information:** ===
216 216  
217 217  
218 -(((
219 -(((
220 -**~ Label information:**
221 -)))
222 -)))
81 +**Device hostname:**  (% class="mark" %)dragino-xxxxxx(%%)
82 +**Band**:  (% class="mark" %)US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864(%%)
83 +**Miner animal name**: (% class="mark" %)xxx-xxx-xxx(%%)
84 +**Miner address**:  (% class="mark" %)12xxxxxx(%%)
85 +**Eth MAC address**:  (% class="mark" %)A8: 40: 41: EF: FE: CD(%%)
86 +**Login**:  (% class="mark" %)root/d59f2d5b (the root is the Login account for the Web-UI and SSH.)(%%)
87 +**SN**:  (% class="mark" %)device serial number.
223 223  
224 -(((
225 -(((
226 -
227 -)))
228 -)))
229 229  
230 -(((
231 -(((
232 -**~ Device host name:**      (% class="mark" %)dragino-xxxxxx
233 -)))
234 -)))
90 += **2. Quick Start & Onboarding** =
235 235  
236 -(((
237 -(((
238 -**~ Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
239 -)))
240 -)))
92 +The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
241 241  
242 -(((
243 -(((
244 -**~ Miner animal name**: xxx-xxx-xxx
245 -)))
246 -)))
247 247  
248 -(((
249 -(((
250 -**~ Miner address**:          112xxxxxx
251 -)))
252 -)))
95 +== **2.1  Connect HP0D Web UI** ==
253 253  
254 -(((
255 -(((
256 -**~ Eth MAC address**: A8: 40: 41: EF: FE: CD
257 -)))
258 -)))
97 +=== **2.1.1 via HP0D’s Access Point** ===
259 259  
260 -(((
261 -(((
262 -**~ Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
263 -)))
264 -)))
99 +At the first boot of HP0D, it will auto-generate a Wi-Fi network
265 265  
266 -(((
267 -(((
268 -**~ SN**:  device serial number.
269 -)))
270 -)))
271 271  
102 +[[image:1651804327535-321.png||height="325" width="199"]]
272 272  
273 -==== 2. Quick Start & Onboarding ====
274 274  
105 +(% class="box infomessage" %)
275 275  (((
276 -(((
277 - The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after
107 + called  : **//HPD-dragino-xxxxxx//**
278 278  )))
279 279  
110 +(% class="box infomessage" %)
280 280  (((
281 - connecting to its Wi-Fi network, or via its WAN Ethernet port.
112 + with password:  **//dragino+dragino//**
113 +You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
282 282  )))
283 -)))
284 284  
285 -(% class="wikigeneratedid" id="H-2" %)
286 -(((
287 -
288 -)))
289 289  
290 -===== 2.1  Connect HP0D Web UI =====
117 +[[image:1651804397792-591.png||height="386" width="733"]]
291 291  
292 -====== 2.1.1 via HP0D’s Access Point. ======
293 293  
294 -(((
295 -(((
296 - At the first boot of HP0D, it will auto generate a Wi-Fi network[[image:1651804327535-321.png||height="325" style="float:right" width="199"]]
297 -)))
298 -)))
120 +=== **2.1.2 Connect via HP0D hostname** ===
299 299  
300 -(((
301 -(((
302 -
303 -)))
304 -)))
122 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connects to the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
305 305  
306 -(((
307 -(((
308 - called           : **//HPD-dragino-xxxxxx//**
309 -)))
310 -)))
124 + Like: (% class="mark" %)__**//http:~/~/dragino-4ba54a//**__
311 311  
312 -(((
313 -(((
314 - with password:  **//dragino+dragino//**
315 -)))
316 -)))
317 317  
318 -(((
319 -(((
320 -
321 -)))
322 -)))
127 +[[image:1651804629009-699.png]]
323 323  
324 -(((
325 -(((
326 -
327 -)))
328 -)))
129 +=== **2.1.3 Connect via Ethernet Port** ===
329 329  
330 -(((
331 -(((
332 - You can use a PC to connect to this Wi-Fi network. The PC will
333 -)))
334 -)))
131 +//Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.//
335 335  
336 -(((
337 -(((
338 - get an IP address 10.130.1.xxx and the HP0D has the default
339 -)))
340 -)))
341 341  
342 -(((
343 -(((
344 - IP 10.130.1.1
345 -)))
346 -)))
134 +//**If you get the IP address from the router, like: (% class="mark" %)10.130.2.42(%%), you can use this IP address to connect the WEB UI or SSH access of HP0D.**//
347 347  
348 348  
137 +[[image:1651804782523-623.png]]
349 349  
350 -(% style="text-align:center" %)
351 -[[image:1651804397792-591.png||height="402" width="763"]]
352 352  
140 +== **2.2 Generate QR Code** ==
353 353  
354 354  
355 -====== 2.1.2 Connect via HP0D hostname ======
356 -
357 357  (((
358 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
144 +//Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.//
359 359  )))
360 360  
361 361  (((
362 - PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
363 -)))
148 +//Note: After onboarding, this wallet will become the owner of this hotspot.//
364 364  
365 -(((
366 - Web-UI via HP0D’s hostname.
150 +
367 367  )))
368 368  
153 +[[image:image-20220506140312-1.png||height="435" width="438"]]
369 369  
370 - Like: __**//http:~/~/dragino-4ba54a//**__
371 371  
156 +== **2.3 Onboarding Hotspot** ==
372 372  
373 -(% style="text-align:center" %)
374 -[[image:1651804629009-699.png]]
375 375  
376 -
377 -====== 2.1.3 Connect via Ethernet Port ======
378 -
379 379  (((
380 -(((
381 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the
160 +//**1.** Download the Helium Hotspot APP from the Apple or Google Play store.//
382 382  )))
383 -)))
384 384  
385 385  (((
386 -(((
387 - router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
388 -)))
389 -)))
164 +**//Note: the APP version needs to be greater than 3.11.//**
390 390  
391 -(((
392 392  
393 393  )))
394 394  
395 - If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI
396 -
397 - or SSH access of HP0D.
398 -
399 -(% style="text-align:center" %)
400 -[[image:1651804782523-623.png]]
401 -
402 -
403 -
404 -===== 2.2 Generate QR Code =====
405 -
406 406  (((
407 - Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
408 -)))
170 +//**2. **To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’//
409 409  
410 -(((
411 - Note: After onboarding, this wallet will become owner of this hotspot.
172 +
412 412  )))
413 413  
414 -(% style="text-align:center" %)
415 -[[image:image-20220506140312-1.png||height="435" width="438"]]
175 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
416 416  
417 417  
418 -===== 2.3 Onboarding Hotspot =====
178 +//**3. **Scan the QR Code you generated in the previous step.//
419 419  
420 -(((
421 - ~1. Download the Helium Hotspot APP from the Apple or Google Play store.
422 -)))
180 +[[image:1651828211026-220.png||height="405" width="191"]]
423 423  
424 -(((
425 - Note: the APP version need to be greater than 3.11.
426 -)))
427 427  
428 428  (((
429 -
184 +//**4. **Onboarding your device//
430 430  )))
431 431  
432 432  (((
433 - 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose
434 -)))
188 +Mobile APP will get info from the onboarding server. If the MAC address doesn’t appear, it means the network connection of the mobile to the onboarding server might have an issue.  
435 435  
436 -(((
437 - the ‘DRAGINO Miner HP0D’
190 +
438 438  )))
439 439  
440 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
193 +[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
441 441  
442 - 3. Scan the QR Code you generated in the previous step.
195 + [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
443 443  
444 -(% style="text-align:center" %)
445 -[[image:1651828211026-220.png||height="405" width="191"]]
446 446  
447 - 4. Onboarding your device
198 +**5. **//Check onboarding status where you can check from mobile~://
448 448  
449 - Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of
200 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
450 450  
451 - mobile to onboarding server might have issue.
452 452  
453 - [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]]
203 +//You can also see the hotspot status in the below link~://
454 454  
455 - [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]]
205 +//https:~/~/explorer.helium.com/hotspots/**<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>**//
456 456  
207 +//Example~://
457 457  
458 -5. Check onboarding status
459 459  
460 - You can check from mobile:
210 +**//Green Synced means hotspot works normally.//**
461 461  
462 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]]
463 -
464 - You can also see the hotspot status in below link:
465 -
466 - https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
467 -
468 - Example:
469 -
470 - Green Synced means hotspot works normal.
471 -
472 -(% style="text-align:center" %)
473 473  [[image:1651828427715-679.png||height="374" width="635"]]
474 474  
475 475  
476 -===== 2.4 Set the Port Forwarding =====
215 +== **2.4 Set the Port Forwarding** ==
477 477  
478 -(((
479 - Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times
480 -)))
481 481  
482 482  (((
483 - it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues
219 +//Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.//
484 484  )))
485 485  
486 -(((
487 - you may have.
488 -)))
489 -
490 -(% style="text-align:center" %)
491 491  [[image:1651828514449-658.png]]
492 492  
493 493  (((
... ... @@ -495,51 +495,51 @@
495 495  )))
496 496  
497 497  (((
498 - Note: Please refer to more detailed Settings
229 +Note: Please refer to more detailed Settings
499 499  )))
500 500  
501 501  (((
502 - [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
233 +[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
503 503  )))
504 504  
505 505  (((
506 - [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
237 +[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
238 +
239 +
507 507  )))
508 508  
242 += **3. Check the configuration of HP0D** =
509 509  
510 -==== 3. Check the configuration of HP0D ====
244 +== **3.1 LoRa frequency configuration** ==
511 511  
512 -===== 3.1 LoRa frequency configuration =====
513 513  
514 -(% style="text-align:center" %)
515 515  [[image:1651828687205-178.png||height="323" width="657"]]
516 516  
517 517  
250 +== **3.2 Check the LoRaWAN Server Address** ==
518 518  
519 -===== 3.2 Check the LoRaWAN serveraddress =====
520 520  
521 -
522 -(% style="text-align:center" %)
523 523  [[image:1651828703680-156.png||height="349" width="672"]]
524 524  
525 525  
526 -===== 3.3 Check Miner configuration =====
256 +== **3.3 Check Miner configuration** ==
527 527  
528 -(% style="text-align:center" %)
258 +
529 529  [[image:image-20220506181408-1.png||height="451" width="513"]]
530 530  
531 -**~ Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid**
261 +(((
262 +//**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**//
532 532  
533 -**~ button of Update, and then wait 10mins to check here,**
264 +
265 +)))
534 534  
267 += **4. Installation of Antenna** =
535 535  
536 -==== 4. Installation of Antenna ====
537 537  
538 538  (((
539 - HP0D use Fiber Glass Antenna.
271 +//HP0D uses Fiber Glass Antenna.//
540 540  )))
541 541  
542 -(% style="text-align:center" %)
543 543  [[image:1651832158606-882.png]]
544 544  
545 545  (((
... ... @@ -547,214 +547,333 @@
547 547  )))
548 548  
549 549  (((
281 +//The user needs to connect the antenna cable’s SMA connector to the HP03 and connect the N-Type connector to the antenna and install it as below~://
282 +)))
283 +
284 +(((
285 +[[image:1651832205608-998.png||height="349" width="198"]]
286 +
550 550  
551 551  )))
552 552  
290 += **5. SSH Access for Linux console** =
291 +
292 +
553 553  (((
554 - User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector
294 +**//IP address:  IP address of HP0D or hostname of HP0D ((% class="mark" %)Such as dragino-63920a(%%))//**
555 555  )))
556 556  
557 557  (((
558 - to antenna and install as below:
298 +//Port:  22//
559 559  )))
560 560  
561 561  (((
562 -(% style="text-align:center" %)
563 -[[image:1651832205608-998.png||height="349" width="198"]]
302 +//User Name:      (% style="color:green" %)**root**//
564 564  )))
565 565  
566 -==== 5. SSH Access for Linux console ====
567 -
568 568  (((
569 - IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
306 +//Password:         (% style="color:green" %)**Randomly generated （found on device’s label）**//
307 +
308 +
570 570  )))
571 571  
572 572  (((
573 - Port:         22
312 +//After logging in, you will be in the Linux console and can enter commands as shown below.//
313 +
314 +
574 574  )))
575 575  
317 +[[image:1651832284160-991.png||height="171" width="729"]]
318 +
319 +
320 += **6. How to change the Wireless function of HP0D** =
321 +
322 +//The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.//
323 +
324 +
325 +== **6.1 Access the Linux console.** ==
326 +
327 +//Follow the previous step of Step 5.//
328 +
329 +
330 +== **6.2 Install the package of network-manager** ==
331 +
332 +
333 +//Run commands~://
334 +
335 +(% class="box infomessage" %)
576 576  (((
577 - User Name:      **root**
337 + apt update
338 + apt install network-manager
578 578  )))
579 579  
341 +[[image:image-20220507140730-1.png||height="402" width="728"]]
342 +
343 +
344 +== **6.3 Reboot the device** ==
345 +
346 +
347 +//Run command~://
348 +
349 +(% class="box infomessage" %)
580 580  (((
581 - Password:         **Randomly generated （(% class="mark" %)found on device’s label(%%) ）**
351 + reboot
582 582  )))
583 583  
354 +[[image:image-20220507140814-2.png]]
355 +
356 +
357 +== **6.4 Check the wireless type** ==
358 +
359 +
360 +//Run command~://
361 +
362 +(% class="box infomessage" %)
584 584  (((
585 -
364 + iw dev
586 586  )))
587 587  
367 +[[image:image-20220507140941-3.png]]
368 +
369 +
370 +== **6.5 Connect the WiFi** ==
371 +
372 +
373 +//Run command~://
374 +
375 +(% class="box infomessage" %)
588 588  (((
589 - After logging in, you will be in the Linux console and can enter commands as shown below.
377 + nmtui
590 590  )))
591 591  
592 -(% style="text-align:center" %)
593 -[[image:1651832284160-991.png]]
380 +[[image:image-20220507140953-4.png]]
594 594  
595 595  
383 += **7. Trouble Shootings** =
596 596  
385 +== **7.1 How to get a wallet address?** ==
597 597  
598 -==== 6. Trouble Shootings ====
599 599  
600 -===== 6.1 How to get a wallet address? =====
388 +**//Download the helium Hotspots APP on the Apple or Google Play store to generate your own wallet.//**
601 601  
602 -// // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
603 603  
391 +== **7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner** ==
604 604  
605 -===== 6.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
606 606  
607 607  (((
608 - User can login the HP0D, able to access other Web Pages except miner page
395 +//Users can log in to the HP0D, able to access other Web Pages except for the miner page.//
609 609  )))
610 610  
611 611  (((
612 - If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
399 +//If you first boot the device where you need to wait for 10 mins for the initialization connection to the Helium server.//
400 +
401 +
613 613  )))
614 614  
404 +== **7.3 Onboarding ~-~- Some parameters on the miner page show timeout** ==
615 615  
616 -===== 6.3 Onboarding ~-~- Some parameters in miner page show timeout  =====
617 617  
618 -(% style="text-align:center" %)
619 619  [[image:image-20220506182042-2.png||height="250" width="516"]]
620 620  
621 -(% style="text-align:center" %)
622 622  [[image:1651832455372-647.png||height="224" width="520"]]
623 623  
624 624  
625 - HP0D is establish connection to Helium server and not finished. And you might see above.
412 +**//HP0D is establishing a connection to the Helium server and is not finished. And you might see above.//**
626 626  
627 - It might relate to the network where might up to 10mins
414 +**//It might relate to the network which might be up to 10mins.//**
628 628  
629 629  
630 -===== 6.4 Onboarding – Bad Gaterway =====
417 +== **7.4 Onboarding – Bad Gateway** ==
631 631  
632 -(% style="text-align:center" %)
419 +
633 633  [[image:1651832583790-633.png]]
634 634  
635 - This is caused by the process leads too long which just need to refresh the page.
636 636  
423 +//**This is caused by the process leading too long which just needs to refresh the page.**//
637 637  
638 -1.
639 -11. Onboarding ~-~- Why did QR Code generate is aways fail?
640 640  
641 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]]
426 +== **7.5 Onboarding ~-~- Why did QR Code generate aways fail?** ==
642 642  
643 -This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail
644 644  
429 +[[image:image-20220506182424-3.png]]
645 645  
646 -1.
647 -11. Onboarding ~-~- Why is the QR Code not quite the same as the manual?
648 648  
649 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]]
432 +(((
433 +//**This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.**//
650 650  
651 -Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
435 +
436 +)))
652 652  
438 +== **7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual?** ==
653 653  
654 -1.
655 -11. Onboarding – MAC address is ‘Unknown’ after scan QR Code
440 +[[image:1651832742262-209.png||height="297" width="365"]]
656 656  
657 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]]
658 658  
659 -If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve.
443 +(((
444 +//**Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.**//
660 660  
446 +
447 +)))
661 661  
662 -1.
663 -11. Onboarding – MAC address is being refreshed after scan QR Code
449 +== **7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code** ==
664 664  
665 -//After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.//
666 666  
452 +[[image:1651832811038-780.png||height="462" width="216"]]
667 667  
668 -//If you don’t see MAC address, make sure your mobile has good internet connection.//
669 669  
670 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]]
455 +(((
456 +//**If you see the MAC Address shows the ‘Unknown’ where is due to the provisioning error, please contact us to help you solve it.**//
671 671  
458 +
459 +)))
672 672  
461 +== 7.8 Onboarding – MAC address is being refreshed after scanning the QR Code ==
673 673  
674 674  
675 -1.
676 -11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’
464 +(((
465 +//**After scanning the QR Code, Mobile APP will connect to the Helium onboarding server and provide the public key/ wallet address to the onboarding server. The server will return the match MAC address for this hotspot.**//
677 677  
678 -//This is caused by the server connection delay, which does not affect the normal use.//
467 +
468 +)))
679 679  
680 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]]
470 +(((
471 +//**If you don’t see the MAC address, make sure your mobile has a good internet connection.**//
472 +)))
681 681  
474 +[[image:1651832880009-473.png]]
682 682  
683 -*
684 -*1. Mobile APP crash after scan the QR Code?
685 -* //Make sure you have input the correct Wallet address to generate QR Code.//
686 -* //Make sure your mobile app uses the same wallet address as the one to generate QR Code.//
687 -* //Make sure your mobile app’s relevant permission are enabled.//
688 -* //Known: The Android 11 version may cause this kind of issue.//
689 689  
690 -1.
691 -11. Why the frequency/region is not the same what I purchased?
477 +== //**7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’**// ==
692 692  
693 -//Each HP0D is inspected and configured prior to shipping.//
694 694  
695 -//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
480 +**//This is caused by the server connection delay, which does not affect the regular use.//**
696 696  
482 +[[image:1651832959907-357.png]]
697 697  
698 -1.
699 -11. Can use the frequency to a region where is not support?
700 700  
701 -//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
485 +== **7.10 Mobile APP crash after scanning the QR Code?** ==
702 702  
487 +
488 +* //**Make sure you have input the correct Wallet address to generate QR Code.**//
489 +* //**Make sure your mobile app uses the same wallet address as the one to generate QR Code.**//
490 +* //**Make sure your mobile app’s relevant permission is enabled.**//
491 +* //**Known: The Android 11 version may cause this kind of issue.**//
492 +
493 +== **7.11 Why the frequency/region is not the same as what I purchased?** ==
494 +
495 +
496 +(((
497 +//**Each HP0D is inspected and configured prior to shipping.**//
498 +)))
499 +
500 +(((
501 +//**If your HP0D Web-UI – Miner region is not the same as the shell labels, please contact our support team that will solve this issue for you.**//
502 +
503 +
504 +)))
505 +
506 +== **7.12 Can use the frequency to a region where is no support?** ==
507 +
508 +
509 +(((
510 +//**Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:**//
511 +)))
512 +
513 +(((
703 703  [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
704 704  
516 +
517 +)))
705 705  
706 -1.
707 -11. Can change the frequency of the HP0D Miner?
519 +== **7.13 Can change the frequency of the HP0D Miner?** ==
708 708  
521 +
709 709  //We do not recommend doing this, it may damage your device//
710 710  
711 711  
525 += **8. OTA Version Info** =
712 712  
527 +== **When does the OTA update happen?** ==
713 713  
714 714  
715 -1. Supports
530 +**//HP0D will check OTA update on a) Every Booting. b) Every Night. Below is the OTA update version info//**
716 716  
717 -//If you are experiencing issues and can’t solve, you can send mail to//
532 +== **# 2022/05/14** ==
718 718  
719 -[[//support@dragino.com//>>mailto:support@dragino.com]]
720 720  
721 -//With your question as detail as possible. We will reply and help you in the shortest.//
535 +1. //Update to the latest miner version: miner-arm64_2022.05.13.0_GA//
536 +1. //Add postinst after auto-update//
537 +1. //Add Miner version mark.//
538 +1. //Add fast sync if miner GAP is large//
722 722  
540 += **9. Supports** =
723 723  
542 +(((
543 +**//If you are experiencing issues and can’t solve them, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].//**
544 +)))
724 724  
546 +(((
547 +**//With your question as detailed as possible. We will reply and help you in the shortest.//**
725 725  
726 -1. Order Info
549 +
550 +)))
727 727  
728 -**HP0D-XXX**
552 += **10. Order Info** =
729 729  
730 -**XXX**: Frequency Band
554 +(% style="color:#0000ff" %)**HP0D-XXX**
731 731  
732 -* 868: For Bands: EU868,IN865
733 -* 915: For Bands: US915,AU915,AS923,KR920
556 +(% style="color:#0000ff" %)**XXX**(% style="color:black" %): Frequency Band
734 734  
735 -1. Manufacturer Info
558 +* **AS923**: LoRaWAN AS923 band
559 +* **AU915**: LoRaWAN AU915 band
560 +* **EU868**: LoRaWAN EU868 band
561 +* **KR920**: LoRaWAN KR920 band
562 +* **US915**: LoRaWAN US915 band
563 +* **IN865**: LoRaWAN IN865 band
736 736  
565 += **11. Manufacturer Info** =
566 +
567 +(((
737 737  **Shenzhen Dragino Technology Development co. LTD**
569 +)))
738 738  
571 +(((
739 739  Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
573 +)))
740 740  
741 -LongCheng Street, LongGang District ; Shenzhen 518116,China
575 +(((
576 +Longcheng Street, LongGang District; Shenzhen 518116, China
742 742  
743 743  
744 -1. FCC Warning
579 +
580 +)))
745 745  
582 += 12. FCC Warning =
583 +
584 +(((
746 746  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
586 +)))
747 747  
588 +(((
748 748  ~-~- Reorient or relocate the receiving antenna.
590 +)))
749 749  
592 +(((
750 750  ~-~- Increase the separation between the equipment and receiver.
594 +)))
751 751  
596 +(((
752 752  ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
598 +)))
753 753  
600 +(((
754 754  ~-~- Consult the dealer or an experienced radio/TV technician for help.
602 +)))
755 755  
756 -
604 +(((
757 757  Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
606 +)))
758 758  
759 -
608 +(((
760 760  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
610 +)))
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