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Last modified by Xiaoling on 2024/10/21 15:44
From version 61.1
edited by Xiaoling
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edited by Kilight Cao
on 2022/06/08 20:22
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Summary

Details

Page properties
Title
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1 -HP0D
1 +HP0D Full Hotspot for Helium
Author
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1 -XWiki.Xiaoling
1 +XWiki.Kilight
Content
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1 -
2 -
3 3  (% style="text-align:center" %)
4 -[[image:1651802206983-860.png||height="645" width="602"]]
2 +[[image:1651802206983-860.png||height="427" width="398"]]
5 5  
6 6  
7 7  (((
8 8  **HP0D Full Hotspot for Helium User Manual**
9 -)))
10 10  
11 -
12 -
13 -
14 -
15 -{{toc/}}
16 -
17 -
18 -==== 1. Introduction ====
19 -
20 -===== 1.1 What is HP0D =====
21 -
22 -(((
23 -(((
24 -(((
25 - The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,
26 -)))
27 -)))
28 -
29 -(((
30 -(((
31 - Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges
32 -)))
33 -)))
34 -
35 -(((
36 -(((
37 - at low data rates.
38 -)))
39 -)))
40 -)))
41 -
42 -(((
43 -(((
44 -(((
45 45  
46 46  )))
47 -)))
48 -)))
49 49  
50 -(((
51 -(((
52 -(((
53 - HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in
54 -)))
55 -)))
11 +**Table of Contents：**
56 56  
57 -(((
58 -(((
59 - ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech
60 -)))
61 -)))
13 +{{toc/}}
62 62  
63 -(((
64 -(((
65 - packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
66 -)))
67 -)))
68 68  
69 -(((
70 -(((
71 - HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining**
72 -)))
73 -)))
74 -)))
16 += **1. Introduction** =
75 75  
76 -(((
77 -(((
78 -(((
79 -**~ and connects max 2 x LoRaWAN servers at the same time**.
80 -)))
81 -)))
82 -)))
18 +== **1.1 What is HP0D** ==
83 83  
84 84  (((
85 -(((
86 -(((
87 -
21 +The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
88 88  )))
89 -)))
90 -)))
91 91  
92 92  (((
93 -(((
94 -(((
95 -**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use
25 +HP0D has passed Helium Full Hotspot Approval. It supports the (% style="color:#037691" %)** miner feature from Helium** (% style="color:black" %) and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, (% style="color:#037691" %)**users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
96 96  )))
97 -)))
98 98  
99 99  (((
100 -(((
101 - for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
29 +(% style="color:#037691" %)**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. (% style="color:black" %)It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
102 102  )))
103 -)))
104 -)))
105 105  
106 106  (((
107 -(((
108 -(((
109 -
33 +HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
110 110  )))
111 -)))
112 -)))
113 113  
114 -(((
115 -(((
116 -(((
117 - HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also
118 -)))
119 -)))
36 +== **1.2 Specifications** ==
120 120  
121 -(((
122 -(((
123 - customize the frequency bands to use in their own LoRaWAN network.
124 -)))
125 -)))
126 -)))
127 -
128 -
129 -===== 1.2 Specifications =====
130 -
131 -(((
132 -(((
133 133  **~ Hardware System:**
134 -)))
135 -)))
136 -
137 -(((
138 -(((
139 139   Linux Part:
140 -)))
141 -)))
142 142  
143 -* (((
144 -(((
145 -Raspberry Pi 4
146 -)))
147 -)))
41 +* Raspberry Pi 4
148 148  
149 -(((
150 -(((
151 151  **~ Interface:**
152 -)))
153 -)))
154 154  
155 -* (((
156 -(((
157 -10M/100M RJ45 Ports x 1
158 -)))
159 -)))
160 -* (((
161 -(((
162 -LoRaWAN Wireless
163 -)))
164 -)))
165 -* (((
166 -(((
167 -Power Input: 12V 2A, DC
168 -)))
169 -)))
45 +* 10M/100M RJ45 Ports x 1
46 +* LoRaWAN Wireless
47 +* Power Input: 12V 2A, DC
170 170  
171 -(((
172 -(((
173 173  **~ Operating Condition:**
174 -)))
175 -)))
176 176  
177 -* (((
178 -(((
179 -Work Temperature: -20 ~~ 65°C
180 -)))
181 -)))
182 -* (((
183 -(((
184 -Storage Temperature: -20 ~~ 65°C
185 -)))
186 -)))
187 -* (((
188 -(((
189 -Power Input: 12V 2A, DC
190 -)))
191 -)))
51 +* Work Temperature: -20 ~~ 65°C
52 +* Storage Temperature: -20 ~~ 65°C
53 +* Power Input: 12V 2A, DC
192 192  
193 -===== 1.3 Features =====
55 +== **1.3 Features** ==
194 194  
195 195  * Open-Source Linux system
196 196  * RPi4 with 2G /4G or 8G RAM
... ... @@ -207,554 +207,593 @@
207 207  * Include prepaid $40 onboarding cost and $10 location cost.
208 208  * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]].
209 209  
210 -===== 1.4 Label info and login name =====
72 +== **1.4 Label info and login name** ==
211 211  
212 -
213 -(% style="text-align:center" %)
214 214  [[image:1651803959860-394.png||height="500" width="375"]]
215 215  
216 216  
217 217  
218 -(((
219 -(((
220 -**~ Label information:**
221 -)))
222 -)))
78 +=== 1.4.1 Label information: ===
223 223  
224 -(((
225 -(((
226 -
227 -)))
228 -)))
80 +**Device hostname:**  (% class="mark" %)dragino-xxxxxx(%%)
81 +**Band**:  (% class="mark" %)US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864(%%)
82 +**Miner animal name**: (% class="mark" %)xxx-xxx-xxx(%%)
83 +**Miner address**:  (% class="mark" %)12xxxxxx(%%)
84 +**Eth MAC address**:  (% class="mark" %)A8: 40: 41: EF: FE: CD(%%)
85 +**Login**:  (% class="mark" %)root/d59f2d5b (the root is the Login account for the Web-UI and SSH.)(%%)
86 +**SN**:  (% class="mark" %)device serial number.
229 229  
230 -(((
231 -(((
232 -**~ Device host name:**      (% class="mark" %)dragino-xxxxxx
233 -)))
234 -)))
235 235  
236 -(((
237 -(((
238 -**~ Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
239 -)))
240 -)))
89 += **2. Quick Start & Onboarding** =
241 241  
242 -(((
243 -(((
244 -**~ Miner animal name**: xxx-xxx-xxx
245 -)))
246 -)))
91 +The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
247 247  
93 +
94 +== **2.1  Connect HP0D Web UI** ==
95 +
96 +=== **2.1.1 via HP0D’s Access Point** ===
97 +
98 +At the first boot of HP0D, it will auto-generate a Wi-Fi network
99 +
100 +
101 +[[image:1651804327535-321.png||height="325" width="199"]]
102 +
103 +
104 +(% class="box infomessage" %)
248 248  (((
249 -(((
250 -**~ Miner address**:          112xxxxxx
106 + called  : **//HPD-dragino-xxxxxx//**
251 251  )))
252 -)))
253 253  
109 +(% class="box infomessage" %)
254 254  (((
255 -(((
256 -**~ Eth MAC address**: A8: 40: 41: EF: FE: CD
111 + with password:  **//dragino+dragino//**
112 +You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
257 257  )))
258 -)))
259 259  
115 +
116 +[[image:1651804397792-591.png||height="386" width="733"]]
117 +
118 +
119 +=== **2.1.2 Connect via HP0D hostname** ===
120 +
121 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connects to the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
122 +
123 + Like: (% class="mark" %)__**//http:~/~/dragino-4ba54a//**__
124 +
125 +
126 +[[image:1651804629009-699.png]]
127 +
128 +=== **2.1.3 Connect via Ethernet Port** ===
129 +
130 +//Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.//
131 +
132 +
133 +//**If you get the IP address from the router, like: (% class="mark" %)10.130.2.42(%%), you can use this IP address to connect the WEB UI or SSH access of HP0D.**//
134 +
135 +
136 +[[image:1651804782523-623.png]]
137 +
138 +
139 +== **2.2 Generate QR Code** ==
140 +
141 +
260 260  (((
261 -(((
262 -**~ Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
143 +//Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.//
263 263  )))
264 -)))
265 265  
266 266  (((
267 -(((
268 -**~ SN**:  device serial number.
147 +//Note: After onboarding, this wallet will become the owner of this hotspot.//
148 +
149 +
269 269  )))
270 -)))
271 271  
152 +[[image:image-20220506140312-1.png||height="435" width="438"]]
272 272  
273 -==== 2. Quick Start & Onboarding ====
274 274  
155 +== **2.3 Onboarding Hotspot** ==
156 +
157 +
275 275  (((
276 -(((
277 - The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after
159 +//**1.** Download the Helium Hotspot APP from the Apple or Google Play store.//
278 278  )))
279 279  
280 280  (((
281 - connecting to its Wi-Fi network, or via its WAN Ethernet port.
163 +**//Note: the APP version needs to be greater than 3.11.//**
164 +
165 +
282 282  )))
283 -)))
284 284  
285 -(% class="wikigeneratedid" id="H-2" %)
286 286  (((
169 +//**2. **To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’//
170 +
287 287  
288 288  )))
289 289  
290 -===== 2.1  Connect HP0D Web UI =====
174 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
291 291  
292 -====== 2.1.1 via HP0D’s Access Point. ======
293 293  
177 +//**3. **Scan the QR Code you generated in the previous step.//
178 +
179 +[[image:1651828211026-220.png||height="405" width="191"]]
180 +
181 +
294 294  (((
295 -(((
296 - At the first boot of HP0D, it will auto generate a Wi-Fi network[[image:1651804327535-321.png||height="325" style="float:right" width="199"]]
183 +//**4. **Onboarding your device//
297 297  )))
298 -)))
299 299  
300 300  (((
301 -(((
187 +Mobile APP will get info from the onboarding server. If the MAC address doesn’t appear, it means the network connection of the mobile to the onboarding server might have an issue.  
188 +
302 302  
303 303  )))
304 -)))
305 305  
306 -(((
307 -(((
308 - called           : **//HPD-dragino-xxxxxx//**
309 -)))
310 -)))
192 +[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
311 311  
312 -(((
313 -(((
314 - with password:  **//dragino+dragino//**
315 -)))
316 -)))
194 + [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
317 317  
196 +
197 +**5. **//Check onboarding status where you can check from mobile~://
198 +
199 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
200 +
201 +
202 +//You can also see the hotspot status in the below link~://
203 +
204 +//https:~/~/explorer.helium.com/hotspots/**<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>**//
205 +
206 +//Example~://
207 +
208 +
209 +**//Green Synced means hotspot works normally.//**
210 +
211 +[[image:1651828427715-679.png||height="374" width="635"]]
212 +
213 +
214 +== **2.4 Set the Port Forwarding** ==
215 +
216 +
318 318  (((
319 -(((
320 -
218 +//Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.//
321 321  )))
322 -)))
323 323  
221 +[[image:1651828514449-658.png]]
222 +
324 324  (((
325 -(((
326 326  
327 327  )))
328 -)))
329 329  
330 330  (((
331 -(((
332 - You can use a PC to connect to this Wi-Fi network. The PC will
228 +Note: Please refer to more detailed Settings
333 333  )))
334 -)))
335 335  
336 336  (((
337 -(((
338 - get an IP address 10.130.1.xxx and the HP0D has the default
232 +[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
339 339  )))
340 -)))
341 341  
342 342  (((
343 -(((
344 - IP 10.130.1.1
236 +[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
237 +
238 +
345 345  )))
346 -)))
347 347  
241 += **3. Check the configuration of HP0D** =
348 348  
243 +== **3.1 LoRa frequency configuration** ==
349 349  
350 -(% style="text-align:center" %)
351 -[[image:1651804397792-591.png||height="402" width="763"]]
352 352  
246 +[[image:1651828687205-178.png||height="323" width="657"]]
353 353  
354 354  
355 -====== 2.1.2 Connect via HP0D hostname ======
249 +== **3.2 Check the LoRaWAN Server Address** ==
356 356  
357 -(((
358 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
359 -)))
360 360  
361 -(((
362 - PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
363 -)))
252 +[[image:image-20220607160428-1.png||height="472" width="654"]]
364 364  
365 -(((
366 - Web-UI via HP0D’s hostname.
367 -)))
368 368  
255 +== **3.2.1 Configure the Secondary LoRaWAN Server** ==
369 369  
370 - Like: __**//http:~/~/dragino-4ba54a//**__
257 +[[image:image-20220607161130-2.png||height="501" width="1112"]]
371 371  
259 +[[image:image-20220607161603-3.png||height="557" width="1113"]]
372 372  
373 -(% style="text-align:center" %)
374 -[[image:1651804629009-699.png]]
261 +[[image:image-20220607161812-4.png||height="699" width="1115"]]
375 375  
376 376  
377 -====== 2.1.3 Connect via Ethernet Port ======
264 +[[image:image-20220607162635-5.png||height="339" width="1110"]]
378 378  
379 -(((
380 -(((
381 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the
382 -)))
383 -)))
266 +[[image:image-20220607162859-6.png]]
384 384  
385 -(((
386 -(((
387 - router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
388 -)))
389 -)))
268 +== **3.3 Check Miner configuration** ==
390 390  
270 +
271 +[[image:image-20220506181408-1.png||height="451" width="513"]]
272 +
391 391  (((
392 -
393 -)))
274 +//**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**//
394 394  
395 - If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI
396 396  
397 - or SSH access of HP0D.
277 +== **//3.4 Check the Miner state//** ==
398 398  
399 -(% style="text-align:center" %)
400 -[[image:1651804782523-623.png]]
401 401  
280 +[[image:image-20220531171836-9.png||height="776" width="1155"]]
402 402  
403 403  
404 -===== 2.2 Generate QR Code =====
283 +//**Note: Absorption status can show whether the hotspot is working properly**//
405 405  
406 -(((
407 - Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
408 -)))
285 +//** The p2p network can see how your hotspot is interacting with the surrounding hotspots**//
409 409  
410 -(((
411 - Note: After onboarding, this wallet will become owner of this hotspot.
287 + //usually, the nat_type should be '**none'**//
288 +
289 +
412 412  )))
413 413  
414 -(% style="text-align:center" %)
415 -[[image:image-20220506140312-1.png||height="435" width="438"]]
292 += **4. Installation of Antenna** =
416 416  
417 417  
418 -===== 2.3 Onboarding Hotspot =====
295 +(((
296 +//HP0D uses Fiber Glass Antenna.//
297 +)))
419 419  
299 +[[image:1651832158606-882.png]]
300 +
420 420  (((
421 - ~1. Download the Helium Hotspot APP from the Apple or Google Play store.
302 +
422 422  )))
423 423  
424 424  (((
425 - Note: the APP version need to be greater than 3.11.
306 +//The user needs to connect the antenna cable’s SMA connector to the HP03 and connect the N-Type connector to the antenna and install it as below~://
426 426  )))
427 427  
428 428  (((
310 +[[image:1651832205608-998.png||height="349" width="198"]]
311 +
429 429  
430 430  )))
431 431  
315 += **5. SSH Access for Linux console** =
316 +
317 +
318 +//Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router.//
319 +
320 +//In the router's management portal, you should be able to find what IP address the router has assigned to the HP0D.//
321 +
322 +//You can use this IP or hostname of HP0D to connect the WEB UI or SSH access of HP0D.//
323 +
324 +//Make sure your PC and the HP0D are in the same network, the use an SSH tool (such as **[[putty>>url:http://www.chiark.greenend.org.uk/~~sgtatham/putty/download.html]]**) to access it.//
325 +
326 +
327 +Below are screenshots:
328 +
329 +[[image:image-20220608202027-1.png]]
330 +
432 432  (((
433 - 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose
332 +**//IP address:  IP address of HP0D or hostname of HP0D ((% class="mark" %)Such as dragino-7df4af(%%))//**
434 434  )))
435 435  
436 436  (((
437 - the ‘DRAGINO Miner HP0D’
336 +//Port:  22//
438 438  )))
439 439  
440 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
339 +(((
340 +//User Name:      (% style="color:green" %)**root**//
341 +)))
441 441  
442 - 3. Scan the QR Code you generated in the previous step.
343 +(((
344 +//Password:         (% style="color:green" %)**Randomly generated （found on device’s label）**//
443 443  
444 -(% style="text-align:center" %)
445 -[[image:1651828211026-220.png||height="405" width="191"]]
346 +
347 +)))
446 446  
447 - 4. Onboarding your device
349 +(((
350 +//After logging in, you will be in the Linux console and can enter commands as shown below.//
448 448  
449 - Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of
352 +
353 +)))
450 450  
451 - mobile to onboarding server might have issue.
355 +[[image:image-20220608202118-2.png]]
452 452  
453 - [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]]
454 454  
455 - [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]]
358 += **6. How to change the Wireless function of HP0D** =
456 456  
360 +//The wireless function is configured as AP by default and the web page does not support configuration,//
457 457  
458 -5. Check onboarding status
362 +//if you want to configure it as STA(client)connection mode,//
459 459  
460 - You can check from mobile:
364 +//you can configure your WiFi info on the** /Network/WiFi **page.//
461 461  
462 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]]
463 463  
464 - You can also see the hotspot status in below link:
367 +**//Note: the wireless state is as AP//**
465 465  
466 - https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
369 +[[image:image-20220531170243-5.png||height="469" width="967"]]
467 467  
468 - Example:
469 469  
470 - Green Synced means hotspot works normal.
372 +== **6.1 Access WiFi configuration page** ==
471 471  
472 -(% style="text-align:center" %)
473 -[[image:1651828427715-679.png||height="374" width="635"]]
474 474  
375 +[[image:image-20220531165803-2.png]]
475 475  
476 -===== 2.4 Set the Port Forwarding =====
477 477  
478 -(((
479 - Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times
480 -)))
378 +== **6.2 Enter your WiFi information and save** ==
481 481  
482 -(((
483 - it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues
484 -)))
485 485  
486 -(((
487 - you may have.
488 -)))
381 +[[image:image-20220531165958-3.png]]
489 489  
490 -(% style="text-align:center" %)
491 -[[image:1651828514449-658.png]]
492 492  
493 -(((
494 -
495 -)))
384 +== **6.3 Change the WiFi mode.** ==
496 496  
497 -(((
498 - Note: Please refer to more detailed Settings
499 -)))
500 500  
501 -(((
502 - [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
503 -)))
387 +[[image:image-20220531170131-4.png]]
504 504  
505 -(((
506 - [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
507 -)))
389 +== **6.4 Wait system to restart** ==
508 508  
509 509  
510 -==== 3. Check the configuration of HP0D ====
392 +[[image:image-20220531170501-7.png]]
511 511  
512 -===== 3.1 LoRa frequency configuration =====
513 513  
514 -(% style="text-align:center" %)
515 -[[image:1651828687205-178.png||height="323" width="657"]]
395 +//**Note: When the time remaining is finished it will turn to the home page.**//
516 516  
517 517  
398 +== **6.5 Check the STA state** ==
518 518  
519 -===== 3.2 Check the LoRaWAN serveraddress =====
520 520  
401 +[[image:image-20220531170705-8.png||height="484" width="990"]]
521 521  
522 -(% style="text-align:center" %)
523 -[[image:1651828703680-156.png||height="349" width="672"]]
524 524  
404 += **7. Trouble Shootings** =
525 525  
526 -===== 3.3 Check Miner configuration =====
406 +== **7.1 How to get a wallet address?** ==
527 527  
528 -(% style="text-align:center" %)
529 -[[image:image-20220506181408-1.png||height="451" width="513"]]
530 530  
531 -**~ Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid**
409 +**//Download the helium Hotspots APP on the Apple or Google Play store to generate your own wallet.//**
532 532  
533 -**~ button of Update, and then wait 10mins to check here,**
534 534  
412 +== **7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner** ==
535 535  
536 -==== 4. Installation of Antenna ====
537 537  
538 538  (((
539 - HP0D use Fiber Glass Antenna.
416 +//Users can log in to the HP0D, able to access other Web Pages except for the miner page.//
540 540  )))
541 541  
542 -(% style="text-align:center" %)
543 -[[image:1651832158606-882.png]]
544 -
545 545  (((
546 -
547 -)))
420 +//If you first boot the device where you need to wait for 10 mins for the initialization connection to the Helium server.//
548 548  
549 -(((
550 550  
551 551  )))
552 552  
553 -(((
554 - User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector
555 -)))
425 +== **7.3 Onboarding ~-~- Some parameters on the miner page show timeout** ==
556 556  
557 -(((
558 - to antenna and install as below:
559 -)))
560 560  
561 -(((
562 -(% style="text-align:center" %)
563 -[[image:1651832205608-998.png||height="349" width="198"]]
564 -)))
428 +[[image:image-20220506182042-2.png||height="250" width="516"]]
565 565  
566 -==== 5. SSH Access for Linux console ====
430 +[[image:1651832455372-647.png||height="224" width="520"]]
567 567  
568 -(((
569 - IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
570 -)))
571 571  
572 -(((
573 - Port:         22
574 -)))
433 +**//HP0D is establishing a connection to the Helium server and is not finished. And you might see above.//**
575 575  
576 -(((
577 - User Name:      **root**
578 -)))
435 +**//It might relate to the network which might be up to 10mins.//**
579 579  
580 -(((
581 - Password:         **Randomly generated （(% class="mark" %)found on device’s label(%%) ）**
582 -)))
583 583  
584 -(((
585 -
586 -)))
438 +== **7.4 Onboarding – Bad Gateway** ==
587 587  
588 -(((
589 - After logging in, you will be in the Linux console and can enter commands as shown below.
590 -)))
591 591  
592 -(% style="text-align:center" %)
593 -[[image:1651832284160-991.png]]
441 +[[image:1651832583790-633.png]]
594 594  
595 595  
444 +//**This is caused by the process leading too long which just needs to refresh the page.**//
596 596  
597 597  
598 -==== 6. Trouble Shootings ====
447 +== **7.5 Onboarding ~-~- Why did QR Code generate aways fail?** ==
599 599  
600 -===== 6.1 How to get a wallet address? =====
601 601  
602 -// // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
450 +[[image:image-20220506182424-3.png]]
603 603  
604 604  
605 -===== 6.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
453 +(((
454 +//**This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.**//
606 606  
456 +
457 +)))
458 +
459 +== **7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual?** ==
460 +
461 +[[image:1651832742262-209.png||height="297" width="365"]]
462 +
463 +
607 607  (((
608 - User can login the HP0D, able to access other Web Pages except miner page
465 +//**Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.**//
466 +
467 +
609 609  )))
610 610  
470 +== **7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code** ==
471 +
472 +
473 +[[image:1651832811038-780.png||height="462" width="216"]]
474 +
475 +
611 611  (((
612 - If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
477 +//**If you see the MAC Address shows the ‘Unknown’ where is due to the provisioning error, please contact us to help you solve it.**//
478 +
479 +
613 613  )))
614 614  
482 +== 7.8 Onboarding – MAC address is being refreshed after scanning the QR Code ==
615 615  
616 -===== 6.3 Onboarding ~-~- Some parameters in miner page show timeout  =====
617 617  
618 -(% style="text-align:center" %)
619 -[[image:image-20220506182042-2.png||height="250" width="516"]]
485 +(((
486 +//**After scanning the QR Code, Mobile APP will connect to the Helium onboarding server and provide the public key/ wallet address to the onboarding server. The server will return the match MAC address for this hotspot.**//
620 620  
621 -(% style="text-align:center" %)
622 -[[image:1651832455372-647.png||height="224" width="520"]]
488 +
489 +)))
623 623  
491 +(((
492 +//**If you don’t see the MAC address, make sure your mobile has a good internet connection.**//
493 +)))
624 624  
625 - HP0D is establish connection to Helium server and not finished. And you might see above.
495 +[[image:1651832880009-473.png]]
626 626  
627 - It might relate to the network where might up to 10mins
628 628  
498 +== //**7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’**// ==
629 629  
630 -===== 6.4 Onboarding – Bad Gaterway =====
631 631  
632 -(% style="text-align:center" %)
633 -[[image:1651832583790-633.png]]
501 +**//This is caused by the server connection delay, which does not affect the regular use.//**
634 634  
635 - This is caused by the process leads too long which just need to refresh the page.
503 +[[image:1651832959907-357.png]]
636 636  
637 637  
638 -1.
639 -11. Onboarding ~-~- Why did QR Code generate is aways fail?
506 +== **7.10 Mobile APP crash after scanning the QR Code?** ==
640 640  
641 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]]
642 642  
643 -This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail
509 +* //**Make sure you have input the correct Wallet address to generate QR Code.**//
510 +* //**Make sure your mobile app uses the same wallet address as the one to generate QR Code.**//
511 +* //**Make sure your mobile app’s relevant permission is enabled.**//
512 +* //**Known: The Android 11 version may cause this kind of issue.**//
644 644  
514 +== **7.11 Why the frequency/region is not the same as what I purchased?** ==
645 645  
646 -1.
647 -11. Onboarding ~-~- Why is the QR Code not quite the same as the manual?
648 648  
649 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]]
517 +(((
518 +//**Each HP0D is inspected and configured prior to shipping.**//
519 +)))
650 650  
651 -Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
521 +(((
522 +//**If your HP0D Web-UI – Miner region is not the same as the shell labels, please contact our support team that will solve this issue for you.**//
652 652  
524 +
525 +)))
653 653  
654 -1.
655 -11. Onboarding – MAC address is ‘Unknown’ after scan QR Code
527 +== **7.12 Can use the frequency to a region where is no support?** ==
656 656  
657 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]]
658 658  
659 -If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve.
530 +(((
531 +//**Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:**//
532 +)))
660 660  
534 +(((
535 +[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
661 661  
662 -1.
663 -11. Onboarding – MAC address is being refreshed after scan QR Code
537 +
538 +)))
664 664  
665 -//After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.//
540 +== **7.13 Can change the frequency of the HP0D Miner?** ==
666 666  
667 667  
668 -//If you don’t see MAC address, make sure your mobile has good internet connection.//
543 +//We do not recommend doing this, it may damage your device//
669 669  
670 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]]
671 671  
546 +== **7.14 Low Reward and not transmit issue** ==
672 672  
673 673  
549 +//We had released the 0524 version for the miner, Users can check the miner version in the HP0D web UI.//
674 674  
675 -1.
676 -11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’
551 +//If it is lower than the 0524 version, users can manually upgrade it via the 'draginoups' command in the HP0D's CLI.//
677 677  
678 -//This is caused by the server connection delay, which does not affect the normal use.//
553 +[[image:image-20220527114519-1.png||height="579" width="851"]]
679 679  
680 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]]
681 681  
556 +== **7.15 Why is my miner version not the latest** ==
682 682  
683 -*
684 -*1. Mobile APP crash after scan the QR Code?
685 -* //Make sure you have input the correct Wallet address to generate QR Code.//
686 -* //Make sure your mobile app uses the same wallet address as the one to generate QR Code.//
687 -* //Make sure your mobile app’s relevant permission are enabled.//
688 -* //Known: The Android 11 version may cause this kind of issue.//
689 689  
690 -1.
691 -11. Why the frequency/region is not the same what I purchased?
559 +//By default, as soon as a new version of helium is released, we will push the upgrade the same day.//
692 692  
693 -//Each HP0D is inspected and configured prior to shipping.//
561 +//However, the download and upgrade may fail due to the network.//
694 694  
695 -//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
563 +//So **We offer a manual check method:**//
696 696  
565 + **// Use the "draginoups" command to check//**
697 697  
698 -1.
699 -11. Can use the frequency to a region where is not support?
567 +[[image:image-20220601101358-1.png]]
700 700  
701 -//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
702 702  
703 -[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
704 704  
571 += **8. OTA Version Info** =
705 705  
706 -1.
707 -11. Can change the frequency of the HP0D Miner?
573 +== **When does the OTA update happen?** ==
708 708  
709 -//We do not recommend doing this, it may damage your device//
710 710  
576 +**//HP0D will check OTA update on a) Every Booting. b) Every Night. Below is the OTA update version info//**
711 711  
578 +== **# 2022/05/14** ==
712 712  
713 713  
581 +1. //Update to the latest miner version: miner-arm64_2022.05.13.0_GA//
582 +1. //Add postinst after auto-update//
583 +1. //Add Miner version mark.//
584 +1. //Add fast sync if miner GAP is large//
714 714  
715 -1. Supports
586 +== **# 2022/05/24** ==
716 716  
717 -//If you are experiencing issues and can’t solve, you can send mail to//
588 + 1. //Update to the latest miner version: miner-arm64_2022.05.24.0_GA//
718 718  
719 -[[//support@dragino.com//>>mailto:support@dragino.com]]
720 720  
721 -//With your question as detail as possible. We will reply and help you in the shortest.//
591 += **9. Supports** =
722 722  
593 +(((
594 +**//If you are experiencing issues and can’t solve them, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].//**
595 +)))
723 723  
597 +(((
598 +**//With your question as detailed as possible. We will reply and help you in the shortest.//**
724 724  
600 +
601 +)))
725 725  
726 -1. Order Info
603 += **10. Order Info** =
727 727  
728 -**HP0D-XXX**
605 +(% style="color:#0000ff" %)**HP0D-XXX**
729 729  
730 -**XXX**: Frequency Band
607 +(% style="color:#0000ff" %)**XXX**(% style="color:black" %): Frequency Band
731 731  
732 -* 868: For Bands: EU868,IN865
733 -* 915: For Bands: US915,AU915,AS923,KR920
609 +* **AS923**: LoRaWAN AS923 band
610 +* **AU915**: LoRaWAN AU915 band
611 +* **EU868**: LoRaWAN EU868 band
612 +* **KR920**: LoRaWAN KR920 band
613 +* **US915**: LoRaWAN US915 band
614 +* **IN865**: LoRaWAN IN865 band
734 734  
735 -1. Manufacturer Info
616 += **11. Manufacturer Info** =
736 736  
618 +(((
737 737  **Shenzhen Dragino Technology Development co. LTD**
620 +)))
738 738  
622 +(((
739 739  Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
624 +)))
740 740  
741 -LongCheng Street, LongGang District ; Shenzhen 518116,China
626 +(((
627 +Longcheng Street, LongGang District; Shenzhen 518116, China
742 742  
743 743  
744 -1. FCC Warning
630 +
631 +)))
745 745  
633 += **12. FCC Warning** =
634 +
635 +(((
746 746  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
637 +)))
747 747  
639 +(((
748 748  ~-~- Reorient or relocate the receiving antenna.
641 +)))
749 749  
643 +(((
750 750  ~-~- Increase the separation between the equipment and receiver.
645 +)))
751 751  
647 +(((
752 752  ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
649 +)))
753 753  
651 +(((
754 754  ~-~- Consult the dealer or an experienced radio/TV technician for help.
653 +)))
755 755  
756 -
655 +(((
757 757  Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
657 +)))
758 758  
759 -
659 +(((
760 760  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
661 +)))
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