Changes for page HP0D -- Full Hotspot for Helium User Manual
Last modified by Xiaoling on 2024/10/21 15:44
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... ... @@ -1,1 +1,1 @@ 1 -HP0D 1 +HP0D Full Hotspot for Helium - Author
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... ... @@ -1,196 +3,58 @@ 1 - 2 - 3 3 (% style="text-align:center" %) 4 -[[image:1651802206983-860.png||height=" 645" width="602"]]2 +[[image:1651802206983-860.png||height="427" width="398"]] 5 5 6 6 7 7 ((( 8 8 **HP0D Full Hotspot for Helium User Manual** 9 -))) 10 10 11 - 12 - 13 - 14 - 15 -{{toc/}} 16 - 17 - 18 -==== 1. Introduction ==== 19 - 20 -===== 1.1 What is HP0D ===== 21 - 22 -((( 23 -((( 24 -((( 25 - The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi, 26 -))) 27 -))) 28 - 29 -((( 30 -((( 31 - Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges 32 -))) 33 -))) 34 - 35 -((( 36 -((( 37 - at low data rates. 38 -))) 39 -))) 40 -))) 41 - 42 -((( 43 -((( 44 -((( 45 45 46 46 ))) 47 -))) 48 -))) 49 49 50 -((( 51 -((( 52 -((( 53 - HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in 54 -))) 55 -))) 11 +**Table of Contents:** 56 56 57 -((( 58 -((( 59 - ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech 60 -))) 61 -))) 13 +{{toc/}} 62 62 63 -((( 64 -((( 65 - packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol. 66 -))) 67 -))) 68 68 69 -((( 70 -((( 71 - HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining** 72 -))) 73 -))) 74 -))) 16 += **1. Introduction** = 75 75 76 -((( 77 -((( 78 -((( 79 -**~ and connects max 2 x LoRaWAN servers at the same time**. 80 -))) 81 -))) 82 -))) 18 +== **1.1 What is HP0D** == 83 83 84 84 ((( 85 -((( 86 -((( 87 - 21 +The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges at low data rates. 88 88 ))) 89 -))) 90 -))) 91 91 92 92 ((( 93 -((( 94 -((( 95 -**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use 25 +HP0D has passed Helium Full Hotspot Approval. It supports the (% style="color:#037691" %)** miner feature from Helium** (% style="color:black" %) and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, (% style="color:#037691" %)**users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**. 96 96 ))) 97 -))) 98 98 99 99 ((( 100 -((( 101 - for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 29 +(% style="color:#037691" %)**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. (% style="color:black" %)It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 102 102 ))) 103 -))) 104 -))) 105 105 106 106 ((( 107 -((( 108 -((( 109 - 33 +HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network. 110 110 ))) 111 -))) 112 -))) 113 113 114 -((( 115 -((( 116 -((( 117 - HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also 118 -))) 119 -))) 36 +== **1.2 Specifications** == 120 120 121 -((( 122 -((( 123 - customize the frequency bands to use in their own LoRaWAN network. 124 -))) 125 -))) 126 -))) 127 - 128 - 129 -===== 1.2 Specifications ===== 130 - 131 -((( 132 -((( 133 133 **~ Hardware System:** 134 -))) 135 -))) 136 - 137 -((( 138 -((( 139 139 Linux Part: 140 -))) 141 -))) 142 142 143 -* ((( 144 -((( 145 -Raspberry Pi 4 146 -))) 147 -))) 41 +* Raspberry Pi 4 148 148 149 -((( 150 -((( 151 151 **~ Interface:** 152 -))) 153 -))) 154 154 155 -* ((( 156 -((( 157 -10M/100M RJ45 Ports x 1 158 -))) 159 -))) 160 -* ((( 161 -((( 162 -LoRaWAN Wireless 163 -))) 164 -))) 165 -* ((( 166 -((( 167 -Power Input: 12V 2A, DC 168 -))) 169 -))) 45 +* 10M/100M RJ45 Ports x 1 46 +* LoRaWAN Wireless 47 +* Power Input: 12V 2A, DC 170 170 171 -((( 172 -((( 173 173 **~ Operating Condition:** 174 -))) 175 -))) 176 176 177 -* ((( 178 -((( 179 -Work Temperature: -20 ~~ 65°C 180 -))) 181 -))) 182 -* ((( 183 -((( 184 -Storage Temperature: -20 ~~ 65°C 185 -))) 186 -))) 187 -* ((( 188 -((( 189 -Power Input: 12V 2A, DC 190 -))) 191 -))) 51 +* Work Temperature: -20 ~~ 65°C 52 +* Storage Temperature: -20 ~~ 65°C 53 +* Power Input: 12V 2A, DC 192 192 193 -== ===1.3 Features =====55 +== **1.3 Features** == 194 194 195 195 * Open-Source Linux system 196 196 * RPi4 with 2G /4G or 8G RAM ... ... @@ -207,287 +207,156 @@ 207 207 * Include prepaid $40 onboarding cost and $10 location cost. 208 208 * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]]. 209 209 210 -== ===1.4 Label info and login name =====72 +== **1.4 Label info and login name** == 211 211 212 212 213 -(% style="text-align:center" %) 214 214 [[image:1651803959860-394.png||height="500" width="375"]] 215 215 77 +=== 78 +**1.4.1 Label information:** === 216 216 217 217 218 -((( 219 -((( 220 -**~ Label information:** 221 -))) 222 -))) 81 +**Device hostname:** (% class="mark" %)dragino-xxxxxx 82 +**Band**: US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864 83 +**Miner animal name**: xxx-xxx-xxx 84 +**Miner address**: 12xxxxxx 85 +**Eth MAC address**: A8: 40: 41: EF: FE: CD 86 +**Login**: root/d59f2d5b (the root is the Login account for the Web-UI and SSH.(%%)) 87 +**SN**: device serial number. 223 223 224 -((( 225 -((( 226 - 227 -))) 228 -))) 229 229 230 -((( 231 -((( 232 -**~ Device host name:** (% class="mark" %)dragino-xxxxxx 233 -))) 234 -))) 90 += **2. Quick Start & Onboarding** = 235 235 236 -((( 237 -((( 238 -**~ Band**: US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864 239 -))) 240 -))) 92 +The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port. 241 241 242 -((( 243 -((( 244 -**~ Miner animal name**: xxx-xxx-xxx 245 -))) 246 -))) 247 247 248 -((( 249 -((( 250 -**~ Miner address**: 112xxxxxx 251 -))) 252 -))) 95 +== **2.1 Connect HP0D Web UI** == 253 253 254 -((( 255 -((( 256 -**~ Eth MAC address**: A8: 40: 41: EF: FE: CD 257 -))) 258 -))) 97 +=== **2.1.1 via HP0D’s Access Point** === 259 259 260 -((( 261 -((( 262 -**~ Login**: root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%)) 263 -))) 264 -))) 99 +At the first boot of HP0D, it will auto-generate a Wi-Fi network 265 265 266 -((( 267 -((( 268 -**~ SN**: device serial number. 269 -))) 270 -))) 271 271 102 +[[image:1651804327535-321.png||height="325" width="199"]] 272 272 273 -==== 2. Quick Start & Onboarding ==== 274 274 105 +(% class="box infomessage" %) 275 275 ((( 276 -((( 277 - The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after 107 + called : **//HPD-dragino-xxxxxx//** 278 278 ))) 279 279 110 +(% class="box infomessage" %) 280 280 ((( 281 - connecting to its Wi-Fi network, or via its WAN Ethernet port. 112 + with password: **//dragino+dragino//** 113 +You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default IP 10.130.1.1 282 282 ))) 283 -))) 284 284 285 -(% class="wikigeneratedid" id="H-2" %) 286 -((( 287 - 288 -))) 289 289 290 - =====2.1ConnectHP0D Web UI=====117 +[[image:1651804397792-591.png||height="386" width="733"]] 291 291 292 -====== 2.1.1 via HP0D’s Access Point. ====== 293 293 294 -((( 295 -((( 296 - At the first boot of HP0D, it will auto generate a Wi-Fi network[[image:1651804327535-321.png||height="325" style="float:right" width="199"]] 297 -))) 298 -))) 120 +=== **2.1.2 Connect via HP0D hostname** === 299 299 300 -((( 301 -((( 302 - 303 -))) 304 -))) 122 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connects to the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname. 305 305 306 -((( 307 -((( 308 - called : **//HPD-dragino-xxxxxx//** 309 -))) 310 -))) 124 + Like: (% class="mark" %)__**//http:~/~/dragino-4ba54a//**__ 311 311 312 -((( 313 -((( 314 - with password: **//dragino+dragino//** 315 -))) 316 -))) 317 317 318 -((( 319 -((( 320 - 321 -))) 322 -))) 127 +[[image:1651804629009-699.png]] 323 323 324 -((( 325 -((( 326 - 327 -))) 328 -))) 129 +=== **2.1.3 Connect via Ethernet Port** === 329 329 330 -((( 331 -((( 332 - You can use a PC to connect to this Wi-Fi network. The PC will 333 -))) 334 -))) 131 +//Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.// 335 335 336 -((( 337 -((( 338 - get an IP address 10.130.1.xxx and the HP0D has the default 339 -))) 340 -))) 341 341 342 -((( 343 -((( 344 - IP 10.130.1.1 345 -))) 346 -))) 134 +//**If you get the IP address from the router, like: (% class="mark" %)10.130.2.42(%%), you can use this IP address to connect the WEB UI or SSH access of HP0D.**// 347 347 348 348 137 +[[image:1651804782523-623.png]] 349 349 350 -(% style="text-align:center" %) 351 -[[image:1651804397792-591.png||height="402" width="763"]] 352 352 140 +== **2.2 Generate QR Code** == 353 353 354 354 355 -====== 2.1.2 Connect via HP0D hostname ====== 356 - 357 357 ((( 358 - ConnecttheHP0DEthernet porttoyourrouterand HP0D willobtainan IP address.Ifyour144 +//Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.// 359 359 ))) 360 360 361 361 ((( 362 - PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D 363 -))) 148 +//Note: After onboarding, this wallet will become the owner of this hotspot.// 364 364 365 -((( 366 - Web-UI via HP0D’s hostname. 150 + 367 367 ))) 368 368 153 +[[image:image-20220506140312-1.png||height="435" width="438"]] 369 369 370 - Like: __**//http:~/~/dragino-4ba54a//**__ 371 371 156 +== **2.3 Onboarding Hotspot** == 372 372 373 -(% style="text-align:center" %) 374 -[[image:1651804629009-699.png]] 375 375 376 - 377 -====== 2.1.3 Connect via Ethernet Port ====== 378 - 379 379 ((( 380 -((( 381 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the 160 +//**1.** Download the Helium Hotspot APP from the Apple or Google Play store.// 382 382 ))) 383 -))) 384 384 385 385 ((( 386 -((( 387 - router’s management portal, you should be able to find what IP address the router has assigned to the HP0D. 388 -))) 389 -))) 164 +**//Note: the APP version needs to be greater than 3.11.//** 390 390 391 -((( 392 392 393 393 ))) 394 394 395 - If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI 396 - 397 - or SSH access of HP0D. 398 - 399 -(% style="text-align:center" %) 400 -[[image:1651804782523-623.png]] 401 - 402 - 403 - 404 -===== 2.2 Generate QR Code ===== 405 - 406 406 ((( 407 - Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate. 408 -))) 170 +//**2. **To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’// 409 409 410 -((( 411 - Note: After onboarding, this wallet will become owner of this hotspot. 172 + 412 412 ))) 413 413 414 -(% style="text-align:center" %) 415 -[[image:image-20220506140312-1.png||height="435" width="438"]] 175 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 416 416 417 417 418 - ===== 2.3OnboardingHotspot=====178 +//**3. **Scan the QR Code you generated in the previous step.// 419 419 420 -((( 421 - ~1. Download the Helium Hotspot APP from the Apple or Google Play store. 422 -))) 180 +[[image:1651828211026-220.png||height="405" width="191"]] 423 423 424 -((( 425 - Note: the APP version need to be greater than 3.11. 426 -))) 427 427 428 428 ((( 429 - 184 +//**4. **Onboarding your device// 430 430 ))) 431 431 432 432 ((( 433 - 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose 434 -))) 188 +Mobile APP will get info from the onboarding server. If the MAC address doesn’t appear, it means the network connection of the mobile to the onboarding server might have an issue. 435 435 436 -((( 437 - the ‘DRAGINO Miner HP0D’ 190 + 438 438 ))) 439 439 440 - 1651817186037-899.png||height="429" width="206"]]194458-938.png||height="434" width="203"]]193 +[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]] 441 441 442 - ScantheQR Codeyougeneratedinthepreviousstep.195 + [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %) 443 443 444 -(% style="text-align:center" %) 445 -[[image:1651828211026-220.png||height="405" width="191"]] 446 446 447 - 4.Onboarding yourdevice198 +**5. **//Check onboarding status where you can check from mobile~:// 448 448 449 - MobileAPP willget info from onboardingserver.IfMACaddress doesn’t appear,itmeansthenetwork connectionof200 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %) 450 450 451 - mobile to onboarding server might have issue. 452 452 453 - [[image:image-20220506141159-2.png||height="426"width="204"]][[image:1651817529289-461.png||height="423"width="199"]]203 +//You can also see the hotspot status in the below link~:// 454 454 455 - [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]]205 +//https:~/~/explorer.helium.com/hotspots/**<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>**// 456 456 207 +//Example~:// 457 457 458 -5. Check onboarding status 459 459 460 - Youcancheckfrommobile:210 +**//Green Synced means hotspot works normally.//** 461 461 462 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]] 463 - 464 - You can also see the hotspot status in below link: 465 - 466 - https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//** 467 - 468 - Example: 469 - 470 - Green Synced means hotspot works normal. 471 - 472 -(% style="text-align:center" %) 473 473 [[image:1651828427715-679.png||height="374" width="635"]] 474 474 475 475 476 -== ===2.4 Set the Port Forwarding =====215 +== **2.4 Set the Port Forwarding** == 477 477 478 -((( 479 - Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times 480 -))) 481 481 482 482 ((( 483 - it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues 219 +//Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.// 484 484 ))) 485 485 486 -((( 487 - you may have. 488 -))) 489 - 490 -(% style="text-align:center" %) 491 491 [[image:1651828514449-658.png]] 492 492 493 493 ((( ... ... @@ -495,51 +495,51 @@ 495 495 ))) 496 496 497 497 ((( 498 - 229 +Note: Please refer to more detailed Settings 499 499 ))) 500 500 501 501 ((( 502 - 233 +[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 503 503 ))) 504 504 505 505 ((( 506 - [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 237 +[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 238 + 239 + 507 507 ))) 508 508 242 += **3. Check the configuration of HP0D** = 509 509 510 -== ==3.Checktheconfigurationof HP0D====244 +== **3.1 LoRa frequency configuration** == 511 511 512 -===== 3.1 LoRa frequency configuration ===== 513 513 514 -(% style="text-align:center" %) 515 515 [[image:1651828687205-178.png||height="323" width="657"]] 516 516 517 517 250 +== **3.2 Check the LoRaWAN Server Address** == 518 518 519 -===== 3.2 Check the LoRaWAN serveraddress ===== 520 520 521 - 522 -(% style="text-align:center" %) 523 523 [[image:1651828703680-156.png||height="349" width="672"]] 524 524 525 525 526 -== ===3.3 Check Miner configuration =====256 +== **3.3 Check Miner configuration** == 527 527 528 - (% style="text-align:center" %)258 + 529 529 [[image:image-20220506181408-1.png||height="451" width="513"]] 530 530 531 -**~ Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid** 261 +((( 262 +//**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**// 532 532 533 -**~ button of Update, and then wait 10mins to check here,** 264 + 265 +))) 534 534 267 += **4. Installation of Antenna** = 535 535 536 -==== 4. Installation of Antenna ==== 537 537 538 538 ((( 539 - 271 +//HP0D uses Fiber Glass Antenna.// 540 540 ))) 541 541 542 -(% style="text-align:center" %) 543 543 [[image:1651832158606-882.png]] 544 544 545 545 ((( ... ... @@ -547,214 +547,336 @@ 547 547 ))) 548 548 549 549 ((( 281 +//The user needs to connect the antenna cable’s SMA connector to the HP03 and connect the N-Type connector to the antenna and install it as below~:// 282 +))) 283 + 284 +((( 285 +[[image:1651832205608-998.png||height="349" width="198"]] 286 + 550 550 551 551 ))) 552 552 290 += **5. SSH Access for Linux console** = 291 + 292 + 553 553 ((( 554 - Userneedtoconnectantennacable’sSMAconnectortohe HP03andconnectN-Typeconnector294 +**//IP address: IP address of HP0D or hostname of HP0D ((% class="mark" %)Such as dragino-63920a(%%))//** 555 555 ))) 556 556 557 557 ((( 558 - toantennaandinstallasbelow:298 +//Port: 22// 559 559 ))) 560 560 561 561 ((( 562 -(% style="text-align:center" %) 563 -[[image:1651832205608-998.png||height="349" width="198"]] 302 +//User Name: (% style="color:green" %)**root**// 564 564 ))) 565 565 566 -==== 5. SSH Access for Linux console ==== 567 - 568 568 ((( 569 - IP address: IP address of HP0D or hostname of HP0D (Such as dragino-63920a) 306 +//Password: (% style="color:green" %)**Randomly generated (found on device’s label)**// 307 + 308 + 570 570 ))) 571 571 572 572 ((( 573 - Port: 22 312 +//After logging in, you will be in the Linux console and can enter commands as shown below.// 313 + 314 + 574 574 ))) 575 575 317 +[[image:1651832284160-991.png||height="171" width="729"]] 318 + 319 + 320 += **6. How to change the Wireless function of HP0D** = 321 + 322 +//The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.// 323 + 324 + 325 +== **6.1 Access the Linux console.** == 326 + 327 +//Follow the previous step of Step 5.// 328 + 329 + 330 +== **6.2 Install the package of network-manager** == 331 + 332 + 333 +//Run commands~:// 334 + 335 +(% class="box infomessage" %) 576 576 ((( 577 - User Name: **root** 337 + apt update 338 + apt install network-manager 578 578 ))) 579 579 341 +[[image:image-20220507140730-1.png||height="402" width="728"]] 342 + 343 + 344 +== **6.3 Reboot the device** == 345 + 346 + 347 +//Run command~:// 348 + 349 +(% class="box infomessage" %) 580 580 ((( 581 - Password:**Randomly generated ((% class="mark" %)foundon device’s label(%%) )**351 + reboot 582 582 ))) 583 583 354 +[[image:image-20220507140814-2.png]] 355 + 356 + 357 +== **6.4 Check the wireless type** == 358 + 359 + 360 +//Run command~:// 361 + 362 +(% class="box infomessage" %) 584 584 ((( 585 - 364 + iw dev 586 586 ))) 587 587 367 +[[image:image-20220507140941-3.png]] 368 + 369 + 370 +== **6.5 Connect the WiFi** == 371 + 372 + 373 +//Run command~:// 374 + 375 +(% class="box infomessage" %) 588 588 ((( 589 - Afterlogging in, you will be inthe Linux console and can enter commands as shown below.377 + nmtui 590 590 ))) 591 591 592 -(% style="text-align:center" %) 593 -[[image:1651832284160-991.png]] 380 +[[image:image-20220507140953-4.png]] 594 594 595 595 383 += **7. Trouble Shootings** = 596 596 385 +== **7.1 How to get a wallet address?** == 597 597 598 -==== 6. Trouble Shootings ==== 599 599 600 - =====6.1Howto get a walletaddress? =====388 +**//Download the helium Hotspots APP on the Apple or Google Play store to generate your own wallet.//** 601 601 602 -// // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet. 603 603 391 +== **7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner** == 604 604 605 -===== 6.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner ===== 606 606 607 607 ((( 608 - 395 +//Users can log in to the HP0D, able to access other Web Pages except for the miner page.// 609 609 ))) 610 610 611 611 ((( 612 - If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server. 399 +//If you first boot the device where you need to wait for 10 mins for the initialization connection to the Helium server.// 400 + 401 + 613 613 ))) 614 614 404 +== **7.3 Onboarding ~-~- Some parameters on the miner page show timeout** == 615 615 616 -===== 6.3 Onboarding ~-~- Some parameters in miner page show timeout ===== 617 617 618 -(% style="text-align:center" %) 619 619 [[image:image-20220506182042-2.png||height="250" width="516"]] 620 620 621 -(% style="text-align:center" %) 622 622 [[image:1651832455372-647.png||height="224" width="520"]] 623 623 624 624 625 - 412 +**//HP0D is establishing a connection to the Helium server and is not finished. And you might see above.//** 626 626 627 - eremight up to 10mins414 +**//It might relate to the network which might be up to 10mins.//** 628 628 629 629 630 -== ===6.4 Onboarding – Bad Gaterway =====417 +== **7.4 Onboarding – Bad Gateway** == 631 631 632 - (% style="text-align:center" %)419 + 633 633 [[image:1651832583790-633.png]] 634 634 635 - This is caused by the process leads too long which just need to refresh the page. 636 636 423 +//**This is caused by the process leading too long which just needs to refresh the page.**// 637 637 638 -1. 639 -11. Onboarding ~-~- Why did QR Code generate is aways fail? 640 640 641 - [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]]426 +== **7.5 Onboarding ~-~- Why did QR Code generate aways fail?** == 642 642 643 -This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail 644 644 429 +[[image:image-20220506182424-3.png]] 645 645 646 -1. 647 -11. Onboarding ~-~- Why is the QR Code not quite the same as the manual? 648 648 649 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]] 432 +((( 433 +//**This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.**// 650 650 651 -Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code. 435 + 436 +))) 652 652 438 +== **7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual?** == 653 653 654 -1. 655 -11. Onboarding – MAC address is ‘Unknown’ after scan QR Code 440 +[[image:1651832742262-209.png||height="297" width="365"]] 656 656 657 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]] 658 658 659 -If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve. 443 +((( 444 +//**Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.**// 660 660 446 + 447 +))) 661 661 662 -1. 663 -11. Onboarding – MAC address is being refreshed after scan QR Code 449 +== **7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code** == 664 664 665 -//After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.// 666 666 452 +[[image:1651832811038-780.png||height="462" width="216"]] 667 667 668 -//If you don’t see MAC address, make sure your mobile has good internet connection.// 669 669 670 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]] 455 +((( 456 +//**If you see the MAC Address shows the ‘Unknown’ where is due to the provisioning error, please contact us to help you solve it.**// 671 671 458 + 459 +))) 672 672 461 +== 7.8 Onboarding – MAC address is being refreshed after scanning the QR Code == 673 673 674 674 675 - 1.676 - 11.HP0DWeb~-~->Miner~-~->Version shows‘short’464 +((( 465 +//**After scanning the QR Code, Mobile APP will connect to the Helium onboarding server and provide the public key/ wallet address to the onboarding server. The server will return the match MAC address for this hotspot.**// 677 677 678 -//This is caused by the server connection delay, which does not affect the normal use.// 467 + 468 +))) 679 679 680 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]] 470 +((( 471 +//**If you don’t see the MAC address, make sure your mobile has a good internet connection.**// 472 +))) 681 681 474 +[[image:1651832880009-473.png]] 682 682 683 -* 684 -*1. Mobile APP crash after scan the QR Code? 685 -* //Make sure you have input the correct Wallet address to generate QR Code.// 686 -* //Make sure your mobile app uses the same wallet address as the one to generate QR Code.// 687 -* //Make sure your mobile app’s relevant permission are enabled.// 688 -* //Known: The Android 11 version may cause this kind of issue.// 689 689 690 -1. 691 -11. Why the frequency/region is not the same what I purchased? 477 +== //**7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’**// == 692 692 693 -//Each HP0D is inspected and configured prior to shipping.// 694 694 695 -// If your HP0D Web-UI – Minerregion isnot the samewiththe shell labels,pleasecontactursupport teamthatwillsolve this issueforyou.//480 +**//This is caused by the server connection delay, which does not affect the regular use.//** 696 696 482 +[[image:1651832959907-357.png]] 697 697 698 -1. 699 -11. Can use the frequency to a region where is not support? 700 700 701 - //Pleasemakesure thattheegionsupports this frequency, you canconfirmtheappropriatefrequency through this link//485 +== **7.10 Mobile APP crash after scanning the QR Code?** == 702 702 487 + 488 +* //**Make sure you have input the correct Wallet address to generate QR Code.**// 489 +* //**Make sure your mobile app uses the same wallet address as the one to generate QR Code.**// 490 +* //**Make sure your mobile app’s relevant permission is enabled.**// 491 +* //**Known: The Android 11 version may cause this kind of issue.**// 492 + 493 + 494 +== **7.11 Why the frequency/region is not the same as what I purchased?** == 495 + 496 + 497 +((( 498 +//**Each HP0D is inspected and configured prior to shipping.**// 499 +))) 500 + 501 +((( 502 +//**If your HP0D Web-UI – Miner region is not the same as the shell labels, please contact our support team that will solve this issue for you.**// 503 + 504 + 505 +))) 506 + 507 +== **7.12 Can use the frequency to a region where is no support?** == 508 + 509 + 510 +((( 511 +//**Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:**// 512 +))) 513 + 514 +((( 703 703 [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 704 704 517 + 518 +))) 705 705 706 -1. 707 -11. Can change the frequency of the HP0D Miner? 520 +== **7.13 Can change the frequency of the HP0D Miner?** == 708 708 522 + 709 709 //We do not recommend doing this, it may damage your device// 710 710 711 711 526 += **8. OTA Version Info** = 712 712 528 +== **When does the OTA update happen?** == 713 713 714 714 715 - 1.Supports531 +**//HP0D will check OTA update on a) Every Booting. b) Every Night. Below is the OTA update version info//** 716 716 717 - //Ifyouare experiencing issues and can’t solve, you can send mail to//533 +== **# 2022/05/14** == 718 718 719 -[[//support@dragino.com//>>mailto:support@dragino.com]] 720 720 721 -//With your question as detail as possible. We will reply and help you in the shortest.// 536 +1. //Update to the latest miner version: miner-arm64_2022.05.13.0_GA// 537 +1. //Add postinst after auto-update// 538 +1. //Add Miner version mark.// 539 +1. //Add fast sync if miner GAP is large// 722 722 723 723 542 += **9. Supports** = 724 724 544 +((( 545 +**//If you are experiencing issues and can’t solve them, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].//** 546 +))) 725 725 726 -1. Order Info 548 +((( 549 +**//With your question as detailed as possible. We will reply and help you in the shortest.//** 727 727 728 -**HP0D-XXX** 551 + 552 +))) 729 729 730 -** XXX**:FrequencyBand554 += **10. Order Info** = 731 731 732 -* 868: For Bands: EU868,IN865 733 -* 915: For Bands: US915,AU915,AS923,KR920 556 +(% style="color:#0000ff" %)**HP0D-XXX** 734 734 735 - 1.ManufacturerInfo558 +(% style="color:#0000ff" %)**XXX**(% style="color:black" %): Frequency Band 736 736 560 +* **AS923**: LoRaWAN AS923 band 561 +* **AU915**: LoRaWAN AU915 band 562 +* **EU868**: LoRaWAN EU868 band 563 +* **KR920**: LoRaWAN KR920 band 564 +* **US915**: LoRaWAN US915 band 565 +* **IN865**: LoRaWAN IN865 band 566 + 567 + 568 += **11. Manufacturer Info** = 569 + 570 +((( 737 737 **Shenzhen Dragino Technology Development co. LTD** 572 +))) 738 738 574 +((( 739 739 Room 202, Block B, BCT Incubation Bases (BaoChengTai), No.8 CaiYunRoad 576 +))) 740 740 741 -LongCheng Street, LongGang District ; Shenzhen 518116,China 578 +((( 579 +Longcheng Street, LongGang District; Shenzhen 518116, China 742 742 743 743 744 -1. FCC Warning 582 + 583 +))) 745 745 585 += 12. FCC Warning = 586 + 587 +((( 746 746 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 589 +))) 747 747 591 +((( 748 748 ~-~- Reorient or relocate the receiving antenna. 593 +))) 749 749 595 +((( 750 750 ~-~- Increase the separation between the equipment and receiver. 597 +))) 751 751 599 +((( 752 752 ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 601 +))) 753 753 603 +((( 754 754 ~-~- Consult the dealer or an experienced radio/TV technician for help. 605 +))) 755 755 756 - 607 +((( 757 757 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 609 +))) 758 758 759 - 611 +((( 760 760 The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. 613 +)))
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