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Last modified by Xiaoling on 2024/10/21 15:44
From version 59.1
edited by Xiaoling
on 2022/05/06 18:23
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To version 74.17
edited by Xiaoling
on 2022/05/14 17:18
Change comment: There is no comment for this version

Summary

Details

Page properties
Title
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1 -HP0D
1 +HP0D Full Hotspot for Helium
Content
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1 -
2 -
3 3  (% style="text-align:center" %)
4 -[[image:1651802206983-860.png||height="645" width="602"]]
2 +[[image:1651802206983-860.png||height="427" width="398"]]
5 5  
6 6  
7 7  (((
8 8  **HP0D Full Hotspot for Helium User Manual**
9 -)))
10 10  
11 -
12 -
13 -
14 -
15 -{{toc/}}
16 -
17 -
18 -==== 1. Introduction ====
19 -
20 -===== 1.1 What is HP0D =====
21 -
22 -(((
23 -(((
24 -(((
25 - The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,
26 -)))
27 -)))
28 -
29 -(((
30 -(((
31 - Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges
32 -)))
33 -)))
34 -
35 -(((
36 -(((
37 - at low data rates.
38 -)))
39 -)))
40 -)))
41 -
42 -(((
43 -(((
44 -(((
45 45  
46 46  )))
47 -)))
48 -)))
49 49  
50 -(((
51 -(((
52 -(((
53 - HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in
54 -)))
55 -)))
11 +**Contents:**
56 56  
57 -(((
58 -(((
59 - ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech
60 -)))
61 -)))
13 +{{toc/}}
62 62  
63 -(((
64 -(((
65 - packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
66 -)))
67 -)))
68 68  
69 -(((
70 -(((
71 - HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining**
72 -)))
73 -)))
74 -)))
16 += 1. Introduction =
75 75  
76 -(((
77 -(((
78 -(((
79 -**~ and connects max 2 x LoRaWAN servers at the same time**.
80 -)))
81 -)))
82 -)))
18 +== 1.1 What is HP0D ==
83 83  
84 84  (((
85 -(((
86 -(((
87 -
21 +The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
88 88  )))
89 -)))
90 -)))
91 91  
92 92  (((
93 -(((
94 -(((
95 -**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use
25 +HP0D has passed Helium Full Hotspot Approval. It supports the (% style="color:#037691" %)** miner feature from Helium** (% style="color:black" %) and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, (% style="color:#037691" %)**users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
96 96  )))
97 -)))
98 98  
99 99  (((
100 -(((
101 - for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
29 +(% style="color:#037691" %)**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. (% style="color:black" %)It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
102 102  )))
103 -)))
104 -)))
105 105  
106 106  (((
107 -(((
108 -(((
109 -
33 +HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
110 110  )))
111 -)))
112 -)))
113 113  
114 -(((
115 -(((
116 -(((
117 - HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also
118 -)))
119 -)))
36 +== 1.2 Specifications ==
120 120  
121 -(((
122 -(((
123 - customize the frequency bands to use in their own LoRaWAN network.
124 -)))
125 -)))
126 -)))
127 -
128 -
129 -===== 1.2 Specifications =====
130 -
131 -(((
132 -(((
133 133  **~ Hardware System:**
134 -)))
135 -)))
136 -
137 -(((
138 -(((
139 139   Linux Part:
140 -)))
141 -)))
142 142  
143 -* (((
144 -(((
145 -Raspberry Pi 4
146 -)))
147 -)))
41 +* Raspberry Pi 4
148 148  
149 -(((
150 -(((
151 151  **~ Interface:**
152 -)))
153 -)))
154 154  
155 -* (((
156 -(((
157 -10M/100M RJ45 Ports x 1
158 -)))
159 -)))
160 -* (((
161 -(((
162 -LoRaWAN Wireless
163 -)))
164 -)))
165 -* (((
166 -(((
167 -Power Input: 12V 2A, DC
168 -)))
169 -)))
45 +* 10M/100M RJ45 Ports x 1
46 +* LoRaWAN Wireless
47 +* Power Input: 12V 2A, DC
170 170  
171 -(((
172 -(((
173 173  **~ Operating Condition:**
174 -)))
175 -)))
176 176  
177 -* (((
178 -(((
179 -Work Temperature: -20 ~~ 65°C
180 -)))
181 -)))
182 -* (((
183 -(((
184 -Storage Temperature: -20 ~~ 65°C
185 -)))
186 -)))
187 -* (((
188 -(((
189 -Power Input: 12V 2A, DC
190 -)))
191 -)))
51 +* Work Temperature: -20 ~~ 65°C
52 +* Storage Temperature: -20 ~~ 65°C
53 +* Power Input: 12V 2A, DC
192 192  
193 -===== 1.3 Features =====
55 +== 1.3 Features ==
194 194  
195 195  * Open-Source Linux system
196 196  * RPi4 with 2G /4G or 8G RAM
... ... @@ -207,554 +207,423 @@
207 207  * Include prepaid $40 onboarding cost and $10 location cost.
208 208  * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]].
209 209  
210 -===== 1.4 Label info and login name =====
72 +== 1.4 Label info and login name ==
211 211  
212 -
213 -(% style="text-align:center" %)
214 214  [[image:1651803959860-394.png||height="500" width="375"]]
75 +**Label information:**
76 +**Device host name:**    (% class="mark" %)dragino-xxxxxx
77 +**Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
78 +**Miner animal name**: xxx-xxx-xxx
79 +**Miner address**:       112xxxxxx
80 +**Eth MAC address**: A8: 40: 41: EF: FE: CD
81 +**Login**:  root/d59f2d5b (the root is the Login account for the Web-UI and SSH.(%%))
82 +**SN**:  device serial number.
215 215  
84 += 2. Quick Start & Onboarding =
216 216  
86 +The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
217 217  
218 -(((
219 -(((
220 -**~ Label information:**
221 -)))
222 -)))
88 +== 2.1  Connect HP0D Web UI ==
223 223  
224 -(((
225 -(((
226 -
227 -)))
228 -)))
90 +=== 2.1.1 via HP0D’s Access Point ===
229 229  
230 -(((
231 -(((
232 -**~ Device host name:**      (% class="mark" %)dragino-xxxxxx
233 -)))
234 -)))
92 +At the first boot of HP0D, it will auto generate a Wi-Fi network
235 235  
236 -(((
237 -(((
238 -**~ Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
239 -)))
240 -)))
94 +[[image:1651804327535-321.png||height="325" width="199"]]
241 241  
96 +(% class="box infomessage" %)
242 242  (((
243 -(((
244 -**~ Miner animal name**: xxx-xxx-xxx
98 + called  : **//HPD-dragino-xxxxxx//**
245 245  )))
246 -)))
247 247  
101 +(% class="box infomessage" %)
248 248  (((
249 -(((
250 -**~ Miner address**:          112xxxxxx
103 + with password:  **//dragino+dragino//**
104 +You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
251 251  )))
252 -)))
253 253  
254 -(((
255 -(((
256 -**~ Eth MAC address**: A8: 40: 41: EF: FE: CD
257 -)))
258 -)))
107 +[[image:1651804397792-591.png||height="386" width="733"]]
259 259  
260 -(((
261 -(((
262 -**~ Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
263 -)))
264 -)))
265 265  
266 -(((
267 -(((
268 -**~ SN**:  device serial number.
269 -)))
270 -)))
110 +=== 2.1.2 Connect via HP0D hostname ===
271 271  
112 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
272 272  
273 -==== 2. Quick Start & Onboarding ====
114 +Like: (% class="mark" %)__**//http:~/~/dragino-4ba54a//**__
274 274  
275 -(((
276 -(((
277 - The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after
278 -)))
116 +[[image:1651804629009-699.png]]
279 279  
280 -(((
281 - connecting to its Wi-Fi network, or via its WAN Ethernet port.
282 -)))
283 -)))
118 +=== 2.1.3 Connect via Ethernet Port ===
284 284  
285 -(% class="wikigeneratedid" id="H-2" %)
286 -(((
287 -
288 -)))
120 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
289 289  
290 -===== 2.1  Connect HP0D Web UI =====
291 291  
292 -====== 2.1.1 via HP0D’s Access Point. ======
123 +If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
124 +[[image:1651804782523-623.png]]
293 293  
294 -(((
295 -(((
296 - At the first boot of HP0D, it will auto generate a Wi-Fi network[[image:1651804327535-321.png||height="325" style="float:right" width="199"]]
297 -)))
298 -)))
126 +== 2.2 Generate QR Code ==
299 299  
300 300  (((
301 -(((
302 -
129 +Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
303 303  )))
304 -)))
305 305  
306 306  (((
307 -(((
308 - called           : **//HPD-dragino-xxxxxx//**
133 +Note: After onboarding, this wallet will become owner of this hotspot.
309 309  )))
310 -)))
311 311  
312 -(((
313 -(((
314 - with password:  **//dragino+dragino//**
315 -)))
316 -)))
136 +[[image:image-20220506140312-1.png||height="435" width="438"]]
317 317  
318 -(((
319 -(((
320 -
321 -)))
322 -)))
138 +== 2.3 Onboarding Hotspot ==
323 323  
324 324  (((
325 -(((
326 -
141 +~1. Download the Helium Hotspot APP from the Apple or Google Play store.
327 327  )))
328 -)))
329 329  
330 330  (((
331 -(((
332 - You can use a PC to connect to this Wi-Fi network. The PC will
145 +Note: the APP version need to be greater than 3.11.
333 333  )))
334 -)))
335 335  
336 336  (((
337 -(((
338 - get an IP address 10.130.1.xxx and the HP0D has the default
149 +2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
339 339  )))
340 -)))
341 341  
342 -(((
343 -(((
344 - IP 10.130.1.1
345 -)))
346 -)))
152 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
347 347  
154 +3. Scan the QR Code you generated in the previous step.
348 348  
156 +[[image:1651828211026-220.png||height="405" width="191"]]
349 349  
350 -(% style="text-align:center" %)
351 -[[image:1651804397792-591.png||height="402" width="763"]]
352 -
353 -
354 -
355 -====== 2.1.2 Connect via HP0D hostname ======
356 -
357 357  (((
358 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
159 +4. Onboarding your device
359 359  )))
360 360  
361 361  (((
362 - PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
163 +Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.  
363 363  )))
364 364  
365 -(((
366 - Web-UI via HP0D’s hostname.
367 -)))
166 +[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
368 368  
168 + [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
369 369  
370 - Like: __**//http:~/~/dragino-4ba54a//**__
170 +5. Check onboarding status
371 371  
172 +You can check from mobile:
372 372  
373 -(% style="text-align:center" %)
374 -[[image:1651804629009-699.png]]
174 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
375 375  
176 +You can also see the hotspot status in below link:
376 376  
377 -====== 2.1.3 Connect via Ethernet Port ======
178 +https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
378 378  
379 -(((
380 -(((
381 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the
382 -)))
383 -)))
180 +Example:
384 384  
385 -(((
386 -(((
387 - router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
388 -)))
389 -)))
182 +Green Synced means hotspot works normal.
390 390  
391 -(((
392 -
393 -)))
184 +[[image:1651828427715-679.png||height="374" width="635"]]
394 394  
395 - If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI
186 +== 2.4 Set the Port Forwarding ==
396 396  
397 - or SSH access of HP0D.
398 -
399 -(% style="text-align:center" %)
400 -[[image:1651804782523-623.png]]
401 -
402 -
403 -
404 -===== 2.2 Generate QR Code =====
405 -
406 406  (((
407 - Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
189 +Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
408 408  )))
409 409  
410 -(((
411 - Note: After onboarding, this wallet will become owner of this hotspot.
412 -)))
192 +[[image:1651828514449-658.png]]
413 413  
414 -(% style="text-align:center" %)
415 -[[image:image-20220506140312-1.png||height="435" width="438"]]
416 -
417 -
418 -===== 2.3 Onboarding Hotspot =====
419 -
420 420  (((
421 - ~1. Download the Helium Hotspot APP from the Apple or Google Play store.
195 +
422 422  )))
423 423  
424 424  (((
425 - Note: the APP version need to be greater than 3.11.
199 +Note: Please refer to more detailed Settings
426 426  )))
427 427  
428 428  (((
429 -
203 +[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
430 430  )))
431 431  
432 432  (((
433 - 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose
207 +[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
434 434  )))
435 435  
436 -(((
437 - the ‘DRAGINO Miner HP0D’
438 -)))
210 += 3. Check the configuration of HP0D =
439 439  
440 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
212 +== 3.1 LoRa frequency configuration ==
441 441  
442 - 3. Scan the QR Code you generated in the previous step.
214 +[[image:1651828687205-178.png||height="323" width="657"]]
443 443  
444 -(% style="text-align:center" %)
445 -[[image:1651828211026-220.png||height="405" width="191"]]
216 +== 3.2 Check the LoRaWAN serveraddress ==
446 446  
447 - 4. Onboarding your device
218 +[[image:1651828703680-156.png||height="349" width="672"]]
448 448  
449 - Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of
220 +== 3.3 Check Miner configuration ==
450 450  
451 - mobile to onboarding server might have issue.
222 +[[image:image-20220506181408-1.png||height="451" width="513"]]
452 452  
453 - [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]]
224 +(((
225 +**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**
226 +)))
454 454  
455 - [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]]
228 += 4. Installation of Antenna =
456 456  
230 +(((
231 +HP0D use Fiber Glass Antenna.
232 +)))
457 457  
458 -5. Check onboarding status
234 +[[image:1651832158606-882.png]]
459 459  
460 - You can check from mobile:
461 -
462 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]]
463 -
464 - You can also see the hotspot status in below link:
465 -
466 - https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
467 -
468 - Example:
469 -
470 - Green Synced means hotspot works normal.
471 -
472 -(% style="text-align:center" %)
473 -[[image:1651828427715-679.png||height="374" width="635"]]
474 -
475 -
476 -===== 2.4 Set the Port Forwarding =====
477 -
478 478  (((
479 - Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times
237 +
480 480  )))
481 481  
482 482  (((
483 - it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues
241 +User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
484 484  )))
485 485  
486 486  (((
487 - you may have.
245 +[[image:1651832205608-998.png||height="349" width="198"]]
488 488  )))
489 489  
490 -(% style="text-align:center" %)
491 -[[image:1651828514449-658.png]]
248 += 5. SSH Access for Linux console =
492 492  
493 493  (((
494 -
251 +IP address:  IP address of HP0D or hostname of HP0D ((% class="mark" %)Such as dragino-63920a(%%))
495 495  )))
496 496  
497 497  (((
498 - Note: Please refer to more detailed Settings
255 +Port:         22
499 499  )))
500 500  
501 501  (((
502 - [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
259 +User Name:      (% style="color:green" %)**root**
503 503  )))
504 504  
505 505  (((
506 - [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
263 +Password:         (% style="color:green" %)**Randomly generated （found on device’s label）**
507 507  )))
508 508  
266 +(((
267 +After logging in, you will be in the Linux console and can enter commands as shown below.
268 +)))
509 509  
510 -==== 3. Check the configuration of HP0D ====
270 +[[image:1651832284160-991.png||height="171" width="729"]]
511 511  
512 -===== 3.1 LoRa frequency configuration =====
272 += **6. How to change the Wireless function of HP0D** =
513 513  
514 -(% style="text-align:center" %)
515 -[[image:1651828687205-178.png||height="323" width="657"]]
274 +The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.
516 516  
276 +== **6.1 Access the Linux console.** ==
517 517  
278 +Follow the previous step of Step 5.
518 518  
519 -===== 3.2 Check the LoRaWAN serveraddress =====
280 +== 6.2 Install the package of network-manager ==
520 520  
282 +Run commands:
521 521  
522 -(% style="text-align:center" %)
523 -[[image:1651828703680-156.png||height="349" width="672"]]
524 -
525 -
526 -===== 3.3 Check Miner configuration =====
527 -
528 -(% style="text-align:center" %)
529 -[[image:image-20220506181408-1.png||height="451" width="513"]]
530 -
531 -**~ Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid**
532 -
533 -**~ button of Update, and then wait 10mins to check here,**
534 -
535 -
536 -==== 4. Installation of Antenna ====
537 -
284 +(% class="box infomessage" %)
538 538  (((
539 - HP0D use Fiber Glass Antenna.
286 + apt update
287 + apt install network-manager
540 540  )))
541 541  
542 -(% style="text-align:center" %)
543 -[[image:1651832158606-882.png]]
290 +[[image:image-20220507140730-1.png||height="402" width="728"]]
544 544  
545 -(((
546 -
547 -)))
292 +== 6.3 Reboot the device ==
548 548  
549 -(((
550 -
551 -)))
294 +Run command:
552 552  
296 +(% class="box infomessage" %)
553 553  (((
554 - User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector
298 + reboot
555 555  )))
556 556  
557 -(((
558 - to antenna and install as below:
559 -)))
301 +[[image:image-20220507140814-2.png]]
560 560  
561 -(((
562 -(% style="text-align:center" %)
563 -[[image:1651832205608-998.png||height="349" width="198"]]
564 -)))
303 +== 6.4 Check the wireless type ==
565 565  
566 -==== 5. SSH Access for Linux console ====
305 +Run command:
567 567  
307 +(% class="box infomessage" %)
568 568  (((
569 - IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
309 + iw dev
570 570  )))
571 571  
572 -(((
573 - Port:         22
574 -)))
312 +[[image:image-20220507140941-3.png]]
575 575  
576 -(((
577 - User Name:      **root**
578 -)))
314 +== 6.5 Connect the WiFi ==
579 579  
580 -(((
581 - Password:         **Randomly generated （(% class="mark" %)found on device’s label(%%) ）**
582 -)))
316 +Run command:
583 583  
318 +(% class="box infomessage" %)
584 584  (((
585 -
320 + nmtui
586 586  )))
587 587  
588 -(((
589 - After logging in, you will be in the Linux console and can enter commands as shown below.
590 -)))
323 +[[image:image-20220507140953-4.png]]
591 591  
592 -(% style="text-align:center" %)
593 -[[image:1651832284160-991.png]]
325 += 7. Trouble Shootings =
594 594  
327 +== 7.1 How to get a wallet address? ==
595 595  
329 +Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
596 596  
331 +== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner ==
597 597  
598 -==== 6. Trouble Shootings ====
599 -
600 -===== 6.1 How to get a wallet address? =====
601 -
602 -// // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
603 -
604 -
605 -===== 6.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
606 -
607 607  (((
608 - User can login the HP0D, able to access other Web Pages except miner page
334 +User can login the HP0D, able to access other Web Pages except miner page.
609 609  )))
610 610  
611 611  (((
612 - If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
338 +If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
613 613  )))
614 614  
341 +== 7.3 Onboarding ~-~- Some parameters in miner page show timeout ==
615 615  
616 -===== 6.3 Onboarding ~-~- Some parameters in miner page show timeout  =====
617 -
618 -(% style="text-align:center" %)
619 619  [[image:image-20220506182042-2.png||height="250" width="516"]]
620 620  
621 -(% style="text-align:center" %)
622 622  [[image:1651832455372-647.png||height="224" width="520"]]
623 623  
347 +HP0D is establish connection to Helium server and not finished. And you might see above.
624 624  
625 - HP0D is establish connection to Helium server and not finished. And you might see above.
349 +It might relate to the network where might up to 10mins.
626 626  
627 - It might relate to the network where might up to 10mins
351 +== 7.4 Onboarding – Bad Gaterway ==
628 628  
629 -
630 -===== 6.4 Onboarding – Bad Gaterway =====
631 -
632 -(% style="text-align:center" %)
633 633  [[image:1651832583790-633.png]]
634 634  
635 - This is caused by the process leads too long which just need to refresh the page.
355 +This is caused by the process leads too long which just need to refresh the page.
636 636  
357 +== 7.5 Onboarding ~-~- Why did QR Code generate is aways fail? ==
637 637  
638 -1.
639 -11. Onboarding ~-~- Why did QR Code generate is aways fail?
359 +[[image:image-20220506182424-3.png]]
640 640  
641 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]]
361 +(((
362 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.
363 +)))
642 642  
643 -This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail
365 +== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? ==
644 644  
367 +[[image:1651832742262-209.png||height="297" width="365"]]
645 645  
646 -1.
647 -11. Onboarding ~-~- Why is the QR Code not quite the same as the manual?
648 -
649 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]]
650 -
369 +(((
651 651  Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
371 +)))
652 652  
373 +== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code ==
653 653  
654 -1.
655 -11. Onboarding – MAC address is ‘Unknown’ after scan QR Code
375 +[[image:1651832811038-780.png||height="462" width="216"]]
656 656  
657 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]]
377 +(((
378 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve.
379 +)))
658 658  
659 -If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve.
381 +== 7.8 Onboarding – MAC address is being refreshed after scan QR Code ==
660 660  
383 +(((
384 +After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.
385 +)))
661 661  
662 -1.
663 -11. Onboarding – MAC address is being refreshed after scan QR Code
387 +(((
388 +If you don’t see MAC address, make sure your mobile has good internet connection.
389 +)))
664 664  
665 -//After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.//
391 +[[image:1651832880009-473.png]]
666 666  
393 +== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ ==
667 667  
668 -//If you don’t see MAC address, make sure your mobile has good internet connection.//
395 +This is caused by the server connection delay, which does not affect the normal use.
669 669  
670 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]]
397 +[[image:1651832959907-357.png]]
671 671  
399 +== 7.10 Mobile APP crash after scan the QR Code? ==
672 672  
401 +* Make sure you have input the correct Wallet address to generate QR Code.
402 +* Make sure your mobile app uses the same wallet address as the one to generate QR Code.
403 +* Make sure your mobile app’s relevant permission are enabled.
404 +* Known: The Android 11 version may cause this kind of issue.
673 673  
406 +== 7.11 Why the frequency/region is not the same what I purchased? ==
674 674  
675 -1.
676 -11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’
408 +(((
409 +Each HP0D is inspected and configured prior to shipping.
410 +)))
677 677  
678 -//This is caused by the server connection delay, which does not affect the normal use.//
412 +(((
413 +If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.
414 +)))
679 679  
680 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]]
416 +== 7.12 Can use the frequency to a region where is not support? ==
681 681  
418 +(((
419 +Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:
420 +)))
682 682  
683 -*
684 -*1. Mobile APP crash after scan the QR Code?
685 -* //Make sure you have input the correct Wallet address to generate QR Code.//
686 -* //Make sure your mobile app uses the same wallet address as the one to generate QR Code.//
687 -* //Make sure your mobile app’s relevant permission are enabled.//
688 -* //Known: The Android 11 version may cause this kind of issue.//
689 -
690 -1.
691 -11. Why the frequency/region is not the same what I purchased?
692 -
693 -//Each HP0D is inspected and configured prior to shipping.//
694 -
695 -//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
696 -
697 -
698 -1.
699 -11. Can use the frequency to a region where is not support?
700 -
701 -//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
702 -
422 +(((
703 703  [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
424 +)))
704 704  
426 +== 7.13 Can change the frequency of the HP0D Miner? ==
705 705  
706 -1.
707 -11. Can change the frequency of the HP0D Miner?
428 +We do not recommend doing this, it may damage your device
708 708  
709 -//We do not recommend doing this, it may damage your device//
430 += 8. Supports =
710 710  
432 +(((
433 +If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].
434 +)))
711 711  
436 +(((
437 +With your question as detail as possible. We will reply and help you in the shortest.
438 +)))
712 712  
440 += 9. Order Info =
713 713  
442 +(% style="color:#0000ff" %)**HP0D-XXX**
714 714  
715 -1. Supports
444 +(% style="color:#0000ff" %)**XXX**(% style="color:black" %): Frequency Band
716 716  
717 -//If you are experiencing issues and can’t solve, you can send mail to//
718 -
719 -[[//support@dragino.com//>>mailto:support@dragino.com]]
720 -
721 -//With your question as detail as possible. We will reply and help you in the shortest.//
722 -
723 -
724 -
725 -
726 -1. Order Info
727 -
728 -**HP0D-XXX**
729 -
730 -**XXX**: Frequency Band
731 -
732 732  * 868: For Bands: EU868,IN865
733 733  * 915: For Bands: US915,AU915,AS923,KR920
734 734  
735 -1. Manufacturer Info
449 += 10. Manufacturer Info =
736 736  
451 +(((
737 737  **Shenzhen Dragino Technology Development co. LTD**
453 +)))
738 738  
455 +(((
739 739  Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
457 +)))
740 740  
459 +(((
741 741  LongCheng Street, LongGang District ; Shenzhen 518116,China
461 +)))
742 742  
463 += 11. FCC Warning =
743 743  
744 -1. FCC Warning
745 -
465 +(((
746 746  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
467 +)))
747 747  
469 +(((
748 748  ~-~- Reorient or relocate the receiving antenna.
471 +)))
749 749  
473 +(((
750 750  ~-~- Increase the separation between the equipment and receiver.
475 +)))
751 751  
477 +(((
752 752  ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
479 +)))
753 753  
481 +(((
754 754  ~-~- Consult the dealer or an experienced radio/TV technician for help.
483 +)))
755 755  
756 -
485 +(((
757 757  Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
487 +)))
758 758  
759 -
489 +(((
760 760  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
491 +)))
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