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Last modified by Xiaoling on 2024/10/21 15:44
From version 59.1
edited by Xiaoling
on 2022/05/06 18:23
Change comment: There is no comment for this version
To version 74.1
edited by Xiaoye
on 2022/05/12 15:16
Change comment: There is no comment for this version

Summary

Details

Page properties
Author
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1 -XWiki.Xiaoling
1 +XWiki.Xiaoye
Content
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11 11  
12 12  
13 13  
14 -
15 15  {{toc/}}
16 16  
17 17  
... ... @@ -20,175 +20,40 @@
20 20  ===== 1.1 What is HP0D =====
21 21  
22 22  (((
23 -(((
24 -(((
25 - The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,
22 +The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
26 26  )))
27 -)))
28 28  
29 29  (((
30 -(((
31 - Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges
26 +HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
32 32  )))
33 -)))
34 34  
35 35  (((
36 -(((
37 - at low data rates.
30 +**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
38 38  )))
39 -)))
40 -)))
41 41  
42 42  (((
43 -(((
44 -(((
45 -
34 +HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
46 46  )))
47 -)))
48 -)))
49 49  
50 -(((
51 -(((
52 -(((
53 - HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in
54 -)))
55 -)))
56 56  
57 -(((
58 -(((
59 - ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech
60 -)))
61 -)))
62 -
63 -(((
64 -(((
65 - packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
66 -)))
67 -)))
68 -
69 -(((
70 -(((
71 - HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining**
72 -)))
73 -)))
74 -)))
75 -
76 -(((
77 -(((
78 -(((
79 -**~ and connects max 2 x LoRaWAN servers at the same time**.
80 -)))
81 -)))
82 -)))
83 -
84 -(((
85 -(((
86 -(((
87 -
88 -)))
89 -)))
90 -)))
91 -
92 -(((
93 -(((
94 -(((
95 -**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use
96 -)))
97 -)))
98 -
99 -(((
100 -(((
101 - for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
102 -)))
103 -)))
104 -)))
105 -
106 -(((
107 -(((
108 -(((
109 -
110 -)))
111 -)))
112 -)))
113 -
114 -(((
115 -(((
116 -(((
117 - HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also
118 -)))
119 -)))
120 -
121 -(((
122 -(((
123 - customize the frequency bands to use in their own LoRaWAN network.
124 -)))
125 -)))
126 -)))
127 -
128 -
129 129  ===== 1.2 Specifications =====
130 130  
131 -(((
132 -(((
133 133  **~ Hardware System:**
134 -)))
135 -)))
136 -
137 -(((
138 -(((
139 139   Linux Part:
140 -)))
141 -)))
142 142  
143 -* (((
144 -(((
145 -Raspberry Pi 4
146 -)))
147 -)))
43 +* Raspberry Pi 4
148 148  
149 -(((
150 -(((
151 151  **~ Interface:**
152 -)))
153 -)))
154 154  
155 -* (((
156 -(((
157 -10M/100M RJ45 Ports x 1
158 -)))
159 -)))
160 -* (((
161 -(((
162 -LoRaWAN Wireless
163 -)))
164 -)))
165 -* (((
166 -(((
167 -Power Input: 12V 2A, DC
168 -)))
169 -)))
47 +* 10M/100M RJ45 Ports x 1
48 +* LoRaWAN Wireless
49 +* Power Input: 12V 2A, DC
170 170  
171 -(((
172 -(((
173 173  **~ Operating Condition:**
174 -)))
175 -)))
176 176  
177 -* (((
178 -(((
179 -Work Temperature: -20 ~~ 65°C
180 -)))
181 -)))
182 -* (((
183 -(((
184 -Storage Temperature: -20 ~~ 65°C
185 -)))
186 -)))
187 -* (((
188 -(((
189 -Power Input: 12V 2A, DC
190 -)))
191 -)))
53 +* Work Temperature: -20 ~~ 65°C
54 +* Storage Temperature: -20 ~~ 65°C
55 +* Power Input: 12V 2A, DC
192 192  
193 193  ===== 1.3 Features =====
194 194  
... ... @@ -209,209 +209,65 @@
209 209  
210 210  ===== 1.4 Label info and login name =====
211 211  
212 -
213 -(% style="text-align:center" %)
214 214  [[image:1651803959860-394.png||height="500" width="375"]]
77 +**Label information:**
78 +**Device host name:**    (% class="mark" %)dragino-xxxxxx
79 +**Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
80 +**Miner animal name**: xxx-xxx-xxx
81 +**Miner address**:       112xxxxxx
82 +**Eth MAC address**: A8: 40: 41: EF: FE: CD
83 +**Login**:  root/d59f2d5b (the root is the Login account for the Web-UI and SSH.(%%))
84 +**SN**:  device serial number.
215 215  
216 -
217 -
218 -(((
219 -(((
220 -**~ Label information:**
221 -)))
222 -)))
223 -
224 -(((
225 -(((
226 -
227 -)))
228 -)))
229 -
230 -(((
231 -(((
232 -**~ Device host name:**      (% class="mark" %)dragino-xxxxxx
233 -)))
234 -)))
235 -
236 -(((
237 -(((
238 -**~ Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
239 -)))
240 -)))
241 -
242 -(((
243 -(((
244 -**~ Miner animal name**: xxx-xxx-xxx
245 -)))
246 -)))
247 -
248 -(((
249 -(((
250 -**~ Miner address**:          112xxxxxx
251 -)))
252 -)))
253 -
254 -(((
255 -(((
256 -**~ Eth MAC address**: A8: 40: 41: EF: FE: CD
257 -)))
258 -)))
259 -
260 -(((
261 -(((
262 -**~ Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
263 -)))
264 -)))
265 -
266 -(((
267 -(((
268 -**~ SN**:  device serial number.
269 -)))
270 -)))
271 -
272 -
273 273  ==== 2. Quick Start & Onboarding ====
274 274  
275 -(((
276 -(((
277 - The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after
278 -)))
88 +The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
279 279  
280 -(((
281 - connecting to its Wi-Fi network, or via its WAN Ethernet port.
282 -)))
283 -)))
284 284  
285 -(% class="wikigeneratedid" id="H-2" %)
286 -(((
287 -
288 -)))
289 -
290 290  ===== 2.1  Connect HP0D Web UI =====
291 291  
292 292  ====== 2.1.1 via HP0D’s Access Point. ======
293 293  
294 -(((
295 -(((
296 - At the first boot of HP0D, it will auto generate a Wi-Fi network[[image:1651804327535-321.png||height="325" style="float:right" width="199"]]
297 -)))
298 -)))
95 +At the first boot of HP0D, it will auto generate a Wi-Fi network
299 299  
300 -(((
301 -(((
302 -
303 -)))
304 -)))
97 +[[image:1651804327535-321.png||height="325" width="199"]]
305 305  
306 -(((
307 -(((
308 - called           : **//HPD-dragino-xxxxxx//**
309 -)))
310 -)))
99 +(% class="box infomessage" %)
100 + called           : **//HPD-dragino-xxxxxx//**
311 311  
312 -(((
313 -(((
314 - with password:  **//dragino+dragino//**
315 -)))
316 -)))
102 +(% class="box infomessage" %)
103 + with password:  **//dragino+dragino//**
104 +You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
317 317  
318 -(((
319 -(((
320 -
321 -)))
322 -)))
323 -
324 -(((
325 -(((
326 -
327 -)))
328 -)))
329 -
330 -(((
331 -(((
332 - You can use a PC to connect to this Wi-Fi network. The PC will
333 -)))
334 -)))
335 -
336 -(((
337 -(((
338 - get an IP address 10.130.1.xxx and the HP0D has the default
339 -)))
340 -)))
341 -
342 -(((
343 -(((
344 - IP 10.130.1.1
345 -)))
346 -)))
347 -
348 -
349 -
350 -(% style="text-align:center" %)
351 351  [[image:1651804397792-591.png||height="402" width="763"]]
352 352  
353 353  
354 -
355 355  ====== 2.1.2 Connect via HP0D hostname ======
356 356  
357 -(((
358 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
359 -)))
111 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
360 360  
361 -(((
362 - PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
363 -)))
113 +Like: __**//http:~/~/dragino-4ba54a//**__
364 364  
365 -(((
366 - Web-UI via HP0D’s hostname.
367 -)))
368 -
369 -
370 - Like: __**//http:~/~/dragino-4ba54a//**__
371 -
372 -
373 -(% style="text-align:center" %)
374 374  [[image:1651804629009-699.png]]
375 375  
376 376  
377 377  ====== 2.1.3 Connect via Ethernet Port ======
378 378  
379 -(((
380 -(((
381 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the
382 -)))
383 -)))
384 -
385 -(((
386 -(((
387 - router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
388 -)))
389 -)))
390 -
391 -(((
392 -
393 -)))
394 -
395 - If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI
396 -
397 - or SSH access of HP0D.
398 -
399 -(% style="text-align:center" %)
120 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
121 +If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
400 400  [[image:1651804782523-623.png]]
401 401  
402 402  
403 -
404 404  ===== 2.2 Generate QR Code =====
405 405  
406 406  (((
407 - Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
128 +Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
408 408  )))
409 409  
410 410  (((
411 - Note: After onboarding, this wallet will become owner of this hotspot.
132 +Note: After onboarding, this wallet will become owner of this hotspot.
412 412  )))
413 413  
414 -(% style="text-align:center" %)
415 415  [[image:image-20220506140312-1.png||height="435" width="438"]]
416 416  
417 417  
... ... @@ -418,58 +418,54 @@
418 418  ===== 2.3 Onboarding Hotspot =====
419 419  
420 420  (((
421 - ~1. Download the Helium Hotspot APP from the Apple or Google Play store.
141 +~1. Download the Helium Hotspot APP from the Apple or Google Play store.
422 422  )))
423 423  
424 424  (((
425 - Note: the APP version need to be greater than 3.11.
426 -)))
145 +Note: the APP version need to be greater than 3.11.
427 427  
428 -(((
429 429  
430 430  )))
431 431  
432 432  (((
433 - 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose
151 +2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
434 434  )))
435 435  
436 -(((
437 - the ‘DRAGINO Miner HP0D’
438 -)))
154 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
439 439  
440 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
441 441  
442 - 3. Scan the QR Code you generated in the previous step.
157 +3. Scan the QR Code you generated in the previous step.
443 443  
444 -(% style="text-align:center" %)
445 445  [[image:1651828211026-220.png||height="405" width="191"]]
446 446  
447 - 4. Onboarding your device
448 448  
449 - Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of
162 +(((
163 +4. Onboarding your device
164 +)))
450 450  
451 - mobile to onboarding server might have issue.
166 +(((
167 +Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.  
168 +)))
452 452  
453 - [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]]
170 +[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
454 454  
455 - [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]]
172 + [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
456 456  
457 457  
458 458  5. Check onboarding status
459 459  
460 - You can check from mobile:
177 +You can check from mobile:
461 461  
462 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]]
179 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
463 463  
464 - You can also see the hotspot status in below link:
181 +You can also see the hotspot status in below link:
465 465  
466 - https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
183 +https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
467 467  
468 - Example:
185 +Example:
469 469  
470 - Green Synced means hotspot works normal.
187 +Green Synced means hotspot works normal.
471 471  
472 -(% style="text-align:center" %)
473 473  [[image:1651828427715-679.png||height="374" width="635"]]
474 474  
475 475  
... ... @@ -476,18 +476,9 @@
476 476  ===== 2.4 Set the Port Forwarding =====
477 477  
478 478  (((
479 - Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times
195 +Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
480 480  )))
481 481  
482 -(((
483 - it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues
484 -)))
485 -
486 -(((
487 - you may have.
488 -)))
489 -
490 -(% style="text-align:center" %)
491 491  [[image:1651828514449-658.png]]
492 492  
493 493  (((
... ... @@ -495,15 +495,15 @@
495 495  )))
496 496  
497 497  (((
498 - Note: Please refer to more detailed Settings
205 +Note: Please refer to more detailed Settings
499 499  )))
500 500  
501 501  (((
502 - [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
209 +[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
503 503  )))
504 504  
505 505  (((
506 - [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
213 +[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
507 507  )))
508 508  
509 509  
... ... @@ -511,35 +511,29 @@
511 511  
512 512  ===== 3.1 LoRa frequency configuration =====
513 513  
514 -(% style="text-align:center" %)
515 515  [[image:1651828687205-178.png||height="323" width="657"]]
516 516  
517 517  
518 -
519 519  ===== 3.2 Check the LoRaWAN serveraddress =====
520 520  
521 -
522 -(% style="text-align:center" %)
523 523  [[image:1651828703680-156.png||height="349" width="672"]]
524 524  
525 525  
526 526  ===== 3.3 Check Miner configuration =====
527 527  
528 -(% style="text-align:center" %)
529 529  [[image:image-20220506181408-1.png||height="451" width="513"]]
530 530  
531 -**~ Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid**
233 +(((
234 +**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**
235 +)))
532 532  
533 -**~ button of Update, and then wait 10mins to check here,**
534 534  
535 -
536 536  ==== 4. Installation of Antenna ====
537 537  
538 538  (((
539 - HP0D use Fiber Glass Antenna.
241 +HP0D use Fiber Glass Antenna.
540 540  )))
541 541  
542 -(% style="text-align:center" %)
543 543  [[image:1651832158606-882.png]]
544 544  
545 545  (((
... ... @@ -547,19 +547,10 @@
547 547  )))
548 548  
549 549  (((
550 -
251 +User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
551 551  )))
552 552  
553 553  (((
554 - User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector
555 -)))
556 -
557 -(((
558 - to antenna and install as below:
559 -)))
560 -
561 -(((
562 -(% style="text-align:center" %)
563 563  [[image:1651832205608-998.png||height="349" width="198"]]
564 564  )))
565 565  
... ... @@ -566,164 +566,214 @@
566 566  ==== 5. SSH Access for Linux console ====
567 567  
568 568  (((
569 - IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
261 +IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
570 570  )))
571 571  
572 572  (((
573 - Port:         22
265 +Port:         22
574 574  )))
575 575  
576 576  (((
577 - User Name:      **root**
269 +User Name:      **root**
578 578  )))
579 579  
580 580  (((
581 - Password:         **Randomly generated （(% class="mark" %)found on device’s label(%%) ）**
273 +Password:         **Randomly generated （(% class="mark" %)found on device’s label(%%) ）**
582 582  )))
583 583  
584 584  (((
585 -
277 +After logging in, you will be in the Linux console and can enter commands as shown below.
586 586  )))
587 587  
280 +[[image:1651832284160-991.png]]
281 +
282 +
283 +==== **6. How to change the Wireless function of HP0D** ====
284 +
285 +The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.
286 +
287 +===== **6.1 Access the Linux console.** =====
288 +
289 +Follow the previous step of Step 5.
290 +
291 +
292 +===== 6.2 Install the package of network-manager. =====
293 +
294 +Run commands:
295 +
296 +(% class="box infomessage" %)
588 588  (((
589 - After logging in, you will be in the Linux console and can enter commands as shown below.
298 + apt update
299 + apt install network-manager
590 590  )))
591 591  
592 -(% style="text-align:center" %)
593 -[[image:1651832284160-991.png]]
302 +[[image:image-20220507140730-1.png]]
594 594  
595 595  
305 +===== 6.3 Reboot the device. =====
596 596  
307 +Run command:
597 597  
598 -==== 6. Trouble Shootings ====
309 +(% class="box infomessage" %)
310 +(((
311 + reboot
312 +)))
599 599  
600 -===== 6.1 How to get a wallet address? =====
314 +[[image:image-20220507140814-2.png]]
601 601  
602 -// // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
603 603  
317 +===== 6.4 Check the wireless type =====
604 604  
605 -===== 6.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
319 +Run command:
606 606  
321 +(% class="box infomessage" %)
607 607  (((
608 - User can login the HP0D, able to access other Web Pages except miner page
323 + iw dev
609 609  )))
610 610  
326 +[[image:image-20220507140941-3.png]]
327 +
328 +===== 6.5 Connect the WiFi. =====
329 +
330 +Run command:
331 +
332 +(% class="box infomessage" %)
611 611  (((
612 - If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
334 + nmtui
613 613  )))
614 614  
337 +[[image:image-20220507140953-4.png]]
615 615  
616 -===== 6.3 Onboarding ~-~- Some parameters in miner page show timeout  =====
617 617  
618 -(% style="text-align:center" %)
619 -[[image:image-20220506182042-2.png||height="250" width="516"]]
340 +==== 7. Trouble Shootings ====
620 620  
621 -(% style="text-align:center" %)
622 -[[image:1651832455372-647.png||height="224" width="520"]]
342 +===== 7.1 How to get a wallet address? =====
623 623  
344 +Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
624 624  
625 - HP0D is establish connection to Helium server and not finished. And you might see above.
626 626  
627 - It might relate to the network where might up to 10mins
347 +===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
628 628  
349 +(((
350 +User can login the HP0D, able to access other Web Pages except miner page.
351 +)))
629 629  
630 -===== 6.4 Onboarding – Bad Gaterway =====
353 +(((
354 +If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
355 +)))
631 631  
632 -(% style="text-align:center" %)
633 -[[image:1651832583790-633.png]]
634 634  
635 - This is caused by the process leads too long which just need to refresh the page.
358 +===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout =====
636 636  
360 +[[image:image-20220506182042-2.png||height="250" width="516"]]
637 637  
638 -1.
639 -11. Onboarding ~-~- Why did QR Code generate is aways fail?
362 +[[image:1651832455372-647.png||height="224" width="520"]]
640 640  
641 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]]
364 +HP0D is establish connection to Helium server and not finished. And you might see above.
642 642  
643 -This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail
366 +It might relate to the network where might up to 10mins.
644 644  
645 645  
646 -1.
647 -11. Onboarding ~-~- Why is the QR Code not quite the same as the manual?
369 +===== 7.4 Onboarding – Bad Gaterway =====
648 648  
649 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]]
371 +[[image:1651832583790-633.png]]
650 650  
651 -Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
373 +This is caused by the process leads too long which just need to refresh the page.
652 652  
653 653  
654 -1.
655 -11. Onboarding – MAC address is ‘Unknown’ after scan QR Code
376 +7.5 Onboarding ~-~- Why did QR Code generate is aways fail?
656 656  
657 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]]
378 +[[image:image-20220506182424-3.png]]
658 658  
659 -If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve.
380 +(((
381 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.
382 +)))
660 660  
661 661  
662 -1.
663 -11. Onboarding – MAC address is being refreshed after scan QR Code
385 +===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? =====
664 664  
665 -//After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.//
387 +[[image:1651832742262-209.png||height="297" width="365"]]
666 666  
389 +(((
390 +Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
391 +)))
667 667  
668 -//If you don’t see MAC address, make sure your mobile has good internet connection.//
669 669  
670 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]]
394 +===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
671 671  
396 +[[image:1651832811038-780.png||height="462" width="216"]]
672 672  
398 +(((
399 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve.
400 +)))
673 673  
674 674  
675 -1.
676 -11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’
403 +===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code =====
677 677  
678 -//This is caused by the server connection delay, which does not affect the normal use.//
405 +(((
406 +After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.
407 +)))
679 679  
680 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]]
409 +(((
410 +If you don’t see MAC address, make sure your mobile has good internet connection.
411 +)))
681 681  
413 +[[image:1651832880009-473.png]]
682 682  
683 -*
684 -*1. Mobile APP crash after scan the QR Code?
685 -* //Make sure you have input the correct Wallet address to generate QR Code.//
686 -* //Make sure your mobile app uses the same wallet address as the one to generate QR Code.//
687 -* //Make sure your mobile app’s relevant permission are enabled.//
688 -* //Known: The Android 11 version may cause this kind of issue.//
689 689  
690 -1.
691 -11. Why the frequency/region is not the same what I purchased?
416 +===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====
692 692  
693 -//Each HP0D is inspected and configured prior to shipping.//
418 +This is caused by the server connection delay, which does not affect the normal use.
694 694  
695 -//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
420 +[[image:1651832959907-357.png]]
696 696  
697 697  
698 -1.
699 -11. Can use the frequency to a region where is not support?
423 +===== 7.10 Mobile APP crash after scan the QR Code? =====
700 700  
701 -//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
425 +* Make sure you have input the correct Wallet address to generate QR Code.
426 +* Make sure your mobile app uses the same wallet address as the one to generate QR Code.
427 +* Make sure your mobile app’s relevant permission are enabled.
428 +* Known: The Android 11 version may cause this kind of issue.
702 702  
703 -[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
430 +===== 7.11 Why the frequency/region is not the same what I purchased? =====
704 704  
432 +(((
433 +Each HP0D is inspected and configured prior to shipping.
434 +)))
705 705  
706 -1.
707 -11. Can change the frequency of the HP0D Miner?
436 +(((
437 +If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.
438 +)))
708 708  
709 -//We do not recommend doing this, it may damage your device//
710 710  
441 +===== 7.12 Can use the frequency to a region where is not support? =====
711 711  
443 +(((
444 +Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:
445 +)))
712 712  
447 +(((
448 +[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
449 +)))
713 713  
714 714  
715 -1. Supports
452 +===== 7.13 Can change the frequency of the HP0D Miner? =====
716 716  
717 -//If you are experiencing issues and can’t solve, you can send mail to//
454 +We do not recommend doing this, it may damage your device
718 718  
719 -[[//support@dragino.com//>>mailto:support@dragino.com]]
720 720  
721 -//With your question as detail as possible. We will reply and help you in the shortest.//
457 +==== 8. Supports ====
722 722  
459 +(((
460 +If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].
461 +)))
723 723  
463 +(((
464 +With your question as detail as possible. We will reply and help you in the shortest.
465 +)))
724 724  
725 725  
726 -1. Order Info
468 +==== 9. Order Info ====
727 727  
728 728  **HP0D-XXX**
729 729  
... ... @@ -732,29 +732,55 @@
732 732  * 868: For Bands: EU868,IN865
733 733  * 915: For Bands: US915,AU915,AS923,KR920
734 734  
735 -1. Manufacturer Info
477 +==== 10. Manufacturer Info ====
736 736  
479 +(((
737 737  **Shenzhen Dragino Technology Development co. LTD**
481 +)))
738 738  
483 +(((
739 739  Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
485 +)))
740 740  
487 +(((
741 741  LongCheng Street, LongGang District ; Shenzhen 518116,China
489 +)))
742 742  
743 743  
744 -1. FCC Warning
492 +==== 11. FCC Warning ====
745 745  
494 +(((
746 746  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
496 +)))
747 747  
498 +(((
748 748  ~-~- Reorient or relocate the receiving antenna.
500 +)))
749 749  
502 +(((
750 750  ~-~- Increase the separation between the equipment and receiver.
504 +)))
751 751  
506 +(((
752 752  ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
508 +)))
753 753  
510 +(((
754 754  ~-~- Consult the dealer or an experienced radio/TV technician for help.
512 +)))
755 755  
514 +(((
515 +
516 +)))
756 756  
518 +(((
757 757  Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
520 +)))
758 758  
522 +(((
523 +
524 +)))
759 759  
526 +(((
760 760  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
528 +)))
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