Skip to Content
Last modified by Xiaoling on 2024/10/21 15:44
From version 59.1
edited by Xiaoling
on 2022/05/06 18:23
Change comment: There is no comment for this version
To version 73.17
edited by Xiaoling
on 2022/05/07 17:36
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -11,7 +11,6 @@
11 11  
12 12  
13 13  
14 -
15 15  {{toc/}}
16 16  
17 17  
... ... @@ -20,175 +20,52 @@
20 20  ===== 1.1 What is HP0D =====
21 21  
22 22  (((
23 -(((
24 -(((
25 - The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,
22 +The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
26 26  )))
27 -)))
28 28  
29 29  (((
30 -(((
31 - Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges
32 -)))
33 -)))
34 -
35 -(((
36 -(((
37 - at low data rates.
38 -)))
39 -)))
40 -)))
41 -
42 -(((
43 -(((
44 -(((
45 45  
46 46  )))
47 -)))
48 -)))
49 49  
50 50  (((
51 -(((
52 -(((
53 - HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in
30 +HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
54 54  )))
55 -)))
56 56  
57 57  (((
58 -(((
59 - ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech
60 -)))
61 -)))
62 -
63 -(((
64 -(((
65 - packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
66 -)))
67 -)))
68 -
69 -(((
70 -(((
71 - HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining**
72 -)))
73 -)))
74 -)))
75 -
76 -(((
77 -(((
78 -(((
79 -**~ and connects max 2 x LoRaWAN servers at the same time**.
80 -)))
81 -)))
82 -)))
83 -
84 -(((
85 -(((
86 -(((
87 87  
88 88  )))
89 -)))
90 -)))
91 91  
92 92  (((
93 -(((
94 -(((
95 -**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use
38 +**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
96 96  )))
97 -)))
98 98  
99 99  (((
100 -(((
101 - for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
102 -)))
103 -)))
104 -)))
105 -
106 -(((
107 -(((
108 -(((
109 109  
110 110  )))
111 -)))
112 -)))
113 113  
114 114  (((
115 -(((
116 -(((
117 - HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also
46 +HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
118 118  )))
119 -)))
120 120  
121 -(((
122 -(((
123 - customize the frequency bands to use in their own LoRaWAN network.
124 -)))
125 -)))
126 -)))
127 127  
128 -
129 129  ===== 1.2 Specifications =====
130 130  
131 -(((
132 -(((
133 133  **~ Hardware System:**
134 -)))
135 -)))
136 -
137 -(((
138 -(((
139 139   Linux Part:
140 -)))
141 -)))
142 142  
143 -* (((
144 -(((
145 -Raspberry Pi 4
146 -)))
147 -)))
55 +* Raspberry Pi 4
148 148  
149 -(((
150 -(((
151 151  **~ Interface:**
152 -)))
153 -)))
154 154  
155 -* (((
156 -(((
157 -10M/100M RJ45 Ports x 1
158 -)))
159 -)))
160 -* (((
161 -(((
162 -LoRaWAN Wireless
163 -)))
164 -)))
165 -* (((
166 -(((
167 -Power Input: 12V 2A, DC
168 -)))
169 -)))
59 +* 10M/100M RJ45 Ports x 1
60 +* LoRaWAN Wireless
61 +* Power Input: 12V 2A, DC
170 170  
171 -(((
172 -(((
173 173  **~ Operating Condition:**
174 -)))
175 -)))
176 176  
177 -* (((
178 -(((
179 -Work Temperature: -20 ~~ 65°C
180 -)))
181 -)))
182 -* (((
183 -(((
184 -Storage Temperature: -20 ~~ 65°C
185 -)))
186 -)))
187 -* (((
188 -(((
189 -Power Input: 12V 2A, DC
190 -)))
191 -)))
65 +* Work Temperature: -20 ~~ 65°C
66 +* Storage Temperature: -20 ~~ 65°C
67 +* Power Input: 12V 2A, DC
192 192  
193 193  ===== 1.3 Features =====
194 194  
... ... @@ -209,83 +209,21 @@
209 209  
210 210  ===== 1.4 Label info and login name =====
211 211  
212 -
213 -(% style="text-align:center" %)
214 214  [[image:1651803959860-394.png||height="500" width="375"]]
215 215  
90 +**Label information:**
91 +**Device host name:**    (% class="mark" %)dragino-xxxxxx
92 +**Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
93 +**Miner animal name**: xxx-xxx-xxx
94 +**Miner address**:       112xxxxxx
95 +**Eth MAC address**: A8: 40: 41: EF: FE: CD
96 +**Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
97 +**SN**:  device serial number.
216 216  
217 -
218 -(((
219 -(((
220 -**~ Label information:**
221 -)))
222 -)))
223 -
224 -(((
225 -(((
226 -
227 -)))
228 -)))
229 -
230 -(((
231 -(((
232 -**~ Device host name:**      (% class="mark" %)dragino-xxxxxx
233 -)))
234 -)))
235 -
236 -(((
237 -(((
238 -**~ Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
239 -)))
240 -)))
241 -
242 -(((
243 -(((
244 -**~ Miner animal name**: xxx-xxx-xxx
245 -)))
246 -)))
247 -
248 -(((
249 -(((
250 -**~ Miner address**:          112xxxxxx
251 -)))
252 -)))
253 -
254 -(((
255 -(((
256 -**~ Eth MAC address**: A8: 40: 41: EF: FE: CD
257 -)))
258 -)))
259 -
260 -(((
261 -(((
262 -**~ Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
263 -)))
264 -)))
265 -
266 -(((
267 -(((
268 -**~ SN**:  device serial number.
269 -)))
270 -)))
271 -
272 -
273 273  ==== 2. Quick Start & Onboarding ====
100 +The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
274 274  
275 -(((
276 -(((
277 - The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after
278 -)))
279 -
280 -(((
281 - connecting to its Wi-Fi network, or via its WAN Ethernet port.
282 -)))
283 -)))
284 -
285 285  (% class="wikigeneratedid" id="H-2" %)
286 -(((
287 -
288 -)))
289 289  
290 290  ===== 2.1  Connect HP0D Web UI =====
291 291  
... ... @@ -293,7 +293,9 @@
293 293  
294 294  (((
295 295  (((
296 - At the first boot of HP0D, it will auto generate a Wi-Fi network[[image:1651804327535-321.png||height="325" style="float:right" width="199"]]
110 +At the first boot of HP0D, it will auto generate a Wi-Fi network
111 +
112 +[[image:1651804327535-321.png||height="325" width="199"]]
297 297  )))
298 298  )))
299 299  
... ... @@ -305,72 +305,39 @@
305 305  
306 306  (((
307 307  (((
308 - called           : **//HPD-dragino-xxxxxx//**
309 -)))
310 -)))
311 -
124 +(% class="box infomessage" %)
312 312  (((
313 -(((
314 - with password:  **//dragino+dragino//**
126 + called           : **//HPD-dragino-xxxxxx//**
315 315  )))
316 316  )))
317 -
318 -(((
319 -(((
320 -
321 321  )))
322 -)))
323 323  
324 324  (((
325 325  (((
326 -
327 -)))
328 -)))
329 -
133 +(% class="box infomessage" %)
330 330  (((
331 -(((
332 - You can use a PC to connect to this Wi-Fi network. The PC will
135 + with password:  **//dragino+dragino//**
333 333  )))
334 334  )))
335 -
336 -(((
337 -(((
338 - get an IP address 10.130.1.xxx and the HP0D has the default
339 339  )))
340 -)))
341 341  
342 342  (((
343 343  (((
344 - IP 10.130.1.1
142 +You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
345 345  )))
346 346  )))
347 347  
348 -
349 -
350 -(% style="text-align:center" %)
351 351  [[image:1651804397792-591.png||height="402" width="763"]]
352 352  
353 353  
354 -
355 355  ====== 2.1.2 Connect via HP0D hostname ======
356 356  
357 357  (((
358 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
359 -)))
152 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
360 360  
361 -(((
362 - PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
154 +Like: __**//http:~/~/dragino-4ba54a//**__
363 363  )))
364 364  
365 -(((
366 - Web-UI via HP0D’s hostname.
367 -)))
368 -
369 -
370 - Like: __**//http:~/~/dragino-4ba54a//**__
371 -
372 -
373 -(% style="text-align:center" %)
374 374  [[image:1651804629009-699.png]]
375 375  
376 376  
... ... @@ -378,40 +378,27 @@
378 378  
379 379  (((
380 380  (((
381 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the
164 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
382 382  )))
383 383  )))
384 384  
385 385  (((
386 -(((
387 - router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
169 +If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
388 388  )))
389 -)))
390 390  
391 -(((
392 -
393 -)))
394 -
395 - If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI
396 -
397 - or SSH access of HP0D.
398 -
399 -(% style="text-align:center" %)
400 400  [[image:1651804782523-623.png]]
401 401  
402 402  
403 -
404 404  ===== 2.2 Generate QR Code =====
405 405  
406 406  (((
407 - Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
178 +Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
408 408  )))
409 409  
410 410  (((
411 - Note: After onboarding, this wallet will become owner of this hotspot.
182 +Note: After onboarding, this wallet will become owner of this hotspot.
412 412  )))
413 413  
414 -(% style="text-align:center" %)
415 415  [[image:image-20220506140312-1.png||height="435" width="438"]]
416 416  
417 417  
... ... @@ -418,58 +418,54 @@
418 418  ===== 2.3 Onboarding Hotspot =====
419 419  
420 420  (((
421 - ~1. Download the Helium Hotspot APP from the Apple or Google Play store.
191 +~1. Download the Helium Hotspot APP from the Apple or Google Play store.
422 422  )))
423 423  
424 424  (((
425 - Note: the APP version need to be greater than 3.11.
426 -)))
195 +Note: the APP version need to be greater than 3.11.
427 427  
428 -(((
429 429  
430 430  )))
431 431  
432 432  (((
433 - 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose
201 +2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
434 434  )))
435 435  
436 -(((
437 - the ‘DRAGINO Miner HP0D’
438 -)))
204 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
439 439  
440 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
441 441  
442 - 3. Scan the QR Code you generated in the previous step.
207 +3. Scan the QR Code you generated in the previous step.
443 443  
444 -(% style="text-align:center" %)
445 445  [[image:1651828211026-220.png||height="405" width="191"]]
446 446  
447 - 4. Onboarding your device
448 448  
449 - Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of
212 +(((
213 +4. Onboarding your device
214 +)))
450 450  
451 - mobile to onboarding server might have issue.
216 +(((
217 +Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.  
218 +)))
452 452  
453 - [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]]
220 +[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
454 454  
455 - [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]]
222 + [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
456 456  
457 457  
458 458  5. Check onboarding status
459 459  
460 - You can check from mobile:
227 +You can check from mobile:
461 461  
462 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]]
229 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
463 463  
464 - You can also see the hotspot status in below link:
231 +You can also see the hotspot status in below link:
465 465  
466 - https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
233 +https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
467 467  
468 - Example:
235 +Example:
469 469  
470 - Green Synced means hotspot works normal.
237 +Green Synced means hotspot works normal.
471 471  
472 -(% style="text-align:center" %)
473 473  [[image:1651828427715-679.png||height="374" width="635"]]
474 474  
475 475  
... ... @@ -476,18 +476,9 @@
476 476  ===== 2.4 Set the Port Forwarding =====
477 477  
478 478  (((
479 - Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times
245 +Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
480 480  )))
481 481  
482 -(((
483 - it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues
484 -)))
485 -
486 -(((
487 - you may have.
488 -)))
489 -
490 -(% style="text-align:center" %)
491 491  [[image:1651828514449-658.png]]
492 492  
493 493  (((
... ... @@ -495,15 +495,15 @@
495 495  )))
496 496  
497 497  (((
498 - Note: Please refer to more detailed Settings
255 +Note: Please refer to more detailed Settings
499 499  )))
500 500  
501 501  (((
502 - [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
259 +[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
503 503  )))
504 504  
505 505  (((
506 - [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
263 +[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
507 507  )))
508 508  
509 509  
... ... @@ -511,35 +511,29 @@
511 511  
512 512  ===== 3.1 LoRa frequency configuration =====
513 513  
514 -(% style="text-align:center" %)
515 515  [[image:1651828687205-178.png||height="323" width="657"]]
516 516  
517 517  
518 -
519 519  ===== 3.2 Check the LoRaWAN serveraddress =====
520 520  
521 -
522 -(% style="text-align:center" %)
523 523  [[image:1651828703680-156.png||height="349" width="672"]]
524 524  
525 525  
526 526  ===== 3.3 Check Miner configuration =====
527 527  
528 -(% style="text-align:center" %)
529 529  [[image:image-20220506181408-1.png||height="451" width="513"]]
530 530  
531 -**~ Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid**
283 +(((
284 +**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**
285 +)))
532 532  
533 -**~ button of Update, and then wait 10mins to check here,**
534 534  
535 -
536 536  ==== 4. Installation of Antenna ====
537 537  
538 538  (((
539 - HP0D use Fiber Glass Antenna.
291 +HP0D use Fiber Glass Antenna.
540 540  )))
541 541  
542 -(% style="text-align:center" %)
543 543  [[image:1651832158606-882.png]]
544 544  
545 545  (((
... ... @@ -547,184 +547,224 @@
547 547  )))
548 548  
549 549  (((
550 -
301 +User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
551 551  )))
552 552  
553 553  (((
554 - User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector
305 +[[image:1651832205608-998.png||height="349" width="198"]]
555 555  )))
556 556  
308 +==== 5. SSH Access for Linux console ====
309 +
557 557  (((
558 - to antenna and install as below:
311 +IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
559 559  )))
560 560  
561 561  (((
562 -(% style="text-align:center" %)
563 -[[image:1651832205608-998.png||height="349" width="198"]]
315 +Port:         22
564 564  )))
565 565  
566 -==== 5. SSH Access for Linux console ====
567 -
568 568  (((
569 - IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
319 +User Name:      **root**
570 570  )))
571 571  
572 572  (((
573 - Port:         22
323 +Password:         **Randomly generated （(% class="mark" %)found on device’s label(%%) ）**
574 574  )))
575 575  
576 576  (((
577 - User Name:      **root**
327 +After logging in, you will be in the Linux console and can enter commands as shown below.
578 578  )))
579 579  
330 +[[image:1651832284160-991.png]]
331 +
332 +
333 +==== **6. How to change the Wireless function of HP0D** ====
334 +
335 +The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.
336 +
337 +===== **6.1 Access the Linux console.** =====
338 +
339 +Follow the previous step of Step 5.
340 +
341 +
342 +===== 6.2 Install the package of network-manager. =====
343 +
344 +Run commands:
345 +
346 +(% class="box infomessage" %)
580 580  (((
581 - Password:         **Randomly generated （(% class="mark" %)found on device’s label(%%) ）**
348 + apt update
349 + apt install network-manager
582 582  )))
583 583  
352 +[[image:image-20220507140730-1.png]]
353 +
354 +
355 +===== 6.3 Reboot the device. =====
356 +
357 +Run command:
358 +
359 +(% class="box infomessage" %)
584 584  (((
585 -
361 + reboot
586 586  )))
587 587  
364 +[[image:image-20220507140814-2.png]]
365 +
366 +===== 6.4 Check the wireless type =====
367 +
368 +Run command:
369 +
370 +(% class="box infomessage" %)
588 588  (((
589 - After logging in, you will be in the Linux console and can enter commands as shown below.
372 + iw dev
590 590  )))
591 591  
592 -(% style="text-align:center" %)
593 -[[image:1651832284160-991.png]]
375 +[[image:image-20220507140941-3.png]]
594 594  
377 +===== 6.5 Connect the WiFi. =====
595 595  
379 +Run command:
596 596  
381 +(% class="box infomessage" %)
382 +(((
383 + nmtui
384 +)))
597 597  
598 -==== 6. Trouble Shootings ====
386 +[[image:image-20220507140953-4.png]]
599 599  
600 -===== 6.1 How to get a wallet address? =====
601 601  
602 -// // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
389 +==== 7. Trouble Shootings ====
603 603  
391 +===== 7.1 How to get a wallet address? =====
604 604  
605 -===== 6.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
393 +Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
606 606  
395 +
396 +===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
397 +
607 607  (((
608 - User can login the HP0D, able to access other Web Pages except miner page
399 +User can login the HP0D, able to access other Web Pages except miner page.
609 609  )))
610 610  
611 611  (((
612 - If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
403 +If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
613 613  )))
614 614  
615 615  
616 -===== 6.3 Onboarding ~-~- Some parameters in miner page show timeout  =====
407 +===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout =====
617 617  
618 -(% style="text-align:center" %)
619 619  [[image:image-20220506182042-2.png||height="250" width="516"]]
620 620  
621 -(% style="text-align:center" %)
622 622  [[image:1651832455372-647.png||height="224" width="520"]]
623 623  
413 +HP0D is establish connection to Helium server and not finished. And you might see above.
624 624  
625 - HP0D is establish connection to Helium server and not finished. And you might see above.
415 +It might relate to the network where might up to 10mins.
626 626  
627 - It might relate to the network where might up to 10mins
628 628  
418 +===== 7.4 Onboarding – Bad Gaterway =====
629 629  
630 -===== 6.4 Onboarding – Bad Gaterway =====
631 -
632 -(% style="text-align:center" %)
633 633  [[image:1651832583790-633.png]]
634 634  
635 - This is caused by the process leads too long which just need to refresh the page.
422 +This is caused by the process leads too long which just need to refresh the page.
636 636  
637 637  
638 -1.
639 -11. Onboarding ~-~- Why did QR Code generate is aways fail?
425 +7.5 Onboarding ~-~- Why did QR Code generate is aways fail?
640 640  
641 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]]
427 +[[image:image-20220506182424-3.png]]
642 642  
643 -This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail
429 +(((
430 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.
431 +)))
644 644  
645 645  
646 -1.
647 -11. Onboarding ~-~- Why is the QR Code not quite the same as the manual?
434 +===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? =====
648 648  
649 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]]
436 +[[image:1651832742262-209.png||height="297" width="365"]]
650 650  
438 +(((
651 651  Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
440 +)))
652 652  
653 653  
654 -1.
655 -11. Onboarding – MAC address is ‘Unknown’ after scan QR Code
443 +===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
656 656  
657 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]]
445 +[[image:1651832811038-780.png||height="462" width="216"]]
658 658  
659 -If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve.
447 +(((
448 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve.
449 +)))
660 660  
661 661  
662 -1.
663 -11. Onboarding – MAC address is being refreshed after scan QR Code
452 +===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code =====
664 664  
665 -//After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.//
454 +(((
455 +After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.
456 +)))
666 666  
458 +(((
459 +If you don’t see MAC address, make sure your mobile has good internet connection.
460 +)))
667 667  
668 -//If you don’t see MAC address, make sure your mobile has good internet connection.//
462 +[[image:1651832880009-473.png]]
669 669  
670 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]]
671 671  
465 +===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====
672 672  
467 +This is caused by the server connection delay, which does not affect the normal use.
673 673  
469 +[[image:1651832959907-357.png]]
674 674  
675 -1.
676 -11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’
677 677  
678 -//This is caused by the server connection delay, which does not affect the normal use.//
472 +===== 7.10 Mobile APP crash after scan the QR Code? =====
679 679  
680 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]]
474 +* Make sure you have input the correct Wallet address to generate QR Code.
475 +* Make sure your mobile app uses the same wallet address as the one to generate QR Code.
476 +* Make sure your mobile app’s relevant permission are enabled.
477 +* Known: The Android 11 version may cause this kind of issue.
681 681  
479 +===== 7.11 Why the frequency/region is not the same what I purchased? =====
682 682  
683 -*
684 -*1. Mobile APP crash after scan the QR Code?
685 -* //Make sure you have input the correct Wallet address to generate QR Code.//
686 -* //Make sure your mobile app uses the same wallet address as the one to generate QR Code.//
687 -* //Make sure your mobile app’s relevant permission are enabled.//
688 -* //Known: The Android 11 version may cause this kind of issue.//
481 +(((
482 +Each HP0D is inspected and configured prior to shipping.
483 +)))
689 689  
690 -1.
691 -11. Why the frequency/region is not the same what I purchased?
485 +(((
486 +If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.
487 +)))
692 692  
693 -//Each HP0D is inspected and configured prior to shipping.//
694 694  
695 -//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
490 +===== 7.12 Can use the frequency to a region where is not support? =====
696 696  
492 +(((
493 +Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:
494 +)))
697 697  
698 -1.
699 -11. Can use the frequency to a region where is not support?
700 -
701 -//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
702 -
496 +(((
703 703  [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
498 +)))
704 704  
705 705  
706 -1.
707 -11. Can change the frequency of the HP0D Miner?
501 +===== 7.13 Can change the frequency of the HP0D Miner? =====
708 708  
709 -//We do not recommend doing this, it may damage your device//
503 +We do not recommend doing this, it may damage your device
710 710  
711 711  
506 +==== 8. Supports ====
712 712  
508 +(((
509 +If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].
510 +)))
713 713  
512 +(((
513 +With your question as detail as possible. We will reply and help you in the shortest.
514 +)))
714 714  
715 -1. Supports
716 716  
717 -//If you are experiencing issues and can’t solve, you can send mail to//
517 +==== 9. Order Info ====
718 718  
719 -[[//support@dragino.com//>>mailto:support@dragino.com]]
720 -
721 -//With your question as detail as possible. We will reply and help you in the shortest.//
722 -
723 -
724 -
725 -
726 -1. Order Info
727 -
728 728  **HP0D-XXX**
729 729  
730 730  **XXX**: Frequency Band
... ... @@ -732,29 +732,55 @@
732 732  * 868: For Bands: EU868,IN865
733 733  * 915: For Bands: US915,AU915,AS923,KR920
734 734  
735 -1. Manufacturer Info
526 +==== 10. Manufacturer Info ====
736 736  
528 +(((
737 737  **Shenzhen Dragino Technology Development co. LTD**
530 +)))
738 738  
532 +(((
739 739  Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
534 +)))
740 740  
536 +(((
741 741  LongCheng Street, LongGang District ; Shenzhen 518116,China
538 +)))
742 742  
743 743  
744 -1. FCC Warning
541 +==== 11. FCC Warning ====
745 745  
543 +(((
746 746  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
545 +)))
747 747  
547 +(((
748 748  ~-~- Reorient or relocate the receiving antenna.
549 +)))
749 749  
551 +(((
750 750  ~-~- Increase the separation between the equipment and receiver.
553 +)))
751 751  
555 +(((
752 752  ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
557 +)))
753 753  
559 +(((
754 754  ~-~- Consult the dealer or an experienced radio/TV technician for help.
561 +)))
755 755  
563 +(((
564 +
565 +)))
756 756  
567 +(((
757 757  Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
569 +)))
758 758  
571 +(((
572 +
573 +)))
759 759  
575 +(((
760 760  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
577 +)))
1651832742262-209.png
Author
... ... @@ -1,0 +1,1 @@
1 +XWiki.Xiaoling
Size
... ... @@ -1,0 +1,1 @@
1 +44.1 KB
Content
1651832811038-780.png
Author
... ... @@ -1,0 +1,1 @@
1 +XWiki.Xiaoling
Size
... ... @@ -1,0 +1,1 @@
1 +46.6 KB
Content
1651832880009-473.png
Author
... ... @@ -1,0 +1,1 @@
1 +XWiki.Xiaoling
Size
... ... @@ -1,0 +1,1 @@
1 +16.7 KB
Content
1651832959907-357.png
Author
... ... @@ -1,0 +1,1 @@
1 +XWiki.Xiaoling
Size
... ... @@ -1,0 +1,1 @@
1 +57.8 KB
Content
image-20220506182424-3.png
Author
... ... @@ -1,0 +1,1 @@
1 +XWiki.Xiaoling
Size
... ... @@ -1,0 +1,1 @@
1 +37.4 KB
Content
image-20220507140730-1.png
Author
... ... @@ -1,0 +1,1 @@
1 +XWiki.Xiaoye
Size
... ... @@ -1,0 +1,1 @@
1 +45.6 KB
Content
image-20220507140814-2.png
Author
... ... @@ -1,0 +1,1 @@
1 +XWiki.Xiaoye
Size
... ... @@ -1,0 +1,1 @@
1 +1.9 KB
Content
image-20220507140941-3.png
Author
... ... @@ -1,0 +1,1 @@
1 +XWiki.Xiaoye
Size
... ... @@ -1,0 +1,1 @@
1 +14.4 KB
Content
image-20220507140953-4.png
Author
... ... @@ -1,0 +1,1 @@
1 +XWiki.Xiaoye
Size
... ... @@ -1,0 +1,1 @@
1 +7.2 KB
Content