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Summary

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1 1  
2 2  
3 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image001.png]]
4 +
3 3  (% style="text-align:center" %)
4 -[[image:1651802206983-860.png||height="645" width="602"]]
6 +[[image:1651802206983-860.png]]
5 5  
6 6  
7 -(((
8 -**HP0D Full Hotspot for Helium User Manual**
9 -)))
10 10  
11 11  
11 +**HP0D Full Hotspot for Helium User Manual**
12 12  
13 +[[image:1651802187690-980.png]]
13 13  
15 +Document Version: 1.1
14 14  
15 -{{toc/}}
16 16  
18 +|**Version**|**Description**|**Date**
19 +|1.0|Release|2022-Apr-8
20 +|1.1|Add trouble shootings|2022-Apr-24
21 +| | |
22 +| | |
23 +| | |
24 +| | |
17 17  
18 -==== 1. Introduction ====
19 19  
20 -===== 1.1 What is HP0D =====
21 21  
22 -(((
23 -(((
24 -(((
25 - The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,
26 -)))
27 -)))
28 28  
29 -(((
30 -(((
31 - Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges
32 -)))
33 -)))
34 34  
35 -(((
36 -(((
37 - at low data rates.
38 -)))
39 -)))
40 -)))
41 41  
42 -(((
43 -(((
44 -(((
45 -
46 -)))
47 -)))
48 -)))
31 +~1. Introduction
49 49  
50 -(((
51 -(((
52 -(((
53 - HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in
54 -)))
55 -)))
33 + 1.1 What is HP0D
56 56  
57 -(((
58 -(((
59 - ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech
60 -)))
61 -)))
35 + The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
62 62  
63 -(((
64 -(((
65 - packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
66 -)))
67 -)))
37 + HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol. HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
68 68  
69 -(((
70 -(((
71 - HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining**
72 -)))
73 -)))
74 -)))
39 +**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR  Code to onboarding HP0D when it arrives.
75 75  
76 -(((
77 -(((
78 -(((
79 -**~ and connects max 2 x LoRaWAN servers at the same time**.
80 -)))
81 -)))
82 -)))
41 + HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
83 83  
84 -(((
85 -(((
86 -(((
87 -
88 -)))
89 -)))
90 -)))
91 91  
92 -(((
93 -(((
94 -(((
95 -**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use
96 -)))
97 -)))
98 98  
99 -(((
100 -(((
101 - for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
102 -)))
103 -)))
104 -)))
105 105  
106 -(((
107 -(((
108 -(((
109 -
110 -)))
111 -)))
112 -)))
46 +1.
47 +11. Specifications
113 113  
114 -(((
115 -(((
116 -(((
117 - HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also
118 -)))
119 -)))
49 +**Hardware System:**
120 120  
121 -(((
122 -(((
123 - customize the frequency bands to use in their own LoRaWAN network.
124 -)))
125 -)))
126 -)))
51 + Linux Part:
127 127  
53 +* Raspberry Pi 4
128 128  
129 -===== 1.2 Specifications =====
130 130  
131 -(((
132 -(((
133 -**~ Hardware System:**
134 -)))
135 -)))
56 +**Interface:**
136 136  
137 -(((
138 -(((
139 - Linux Part:
140 -)))
141 -)))
58 +* 10M/100M RJ45 Ports x 1
59 +* LoRaWAN Wireless
60 +* Power Input: 12V 2A, DC
142 142  
143 -* (((
144 -(((
145 -Raspberry Pi 4
146 -)))
147 -)))
148 148  
149 -(((
150 -(((
151 -**~ Interface:**
152 -)))
153 -)))
63 +**Operating Condition:**
154 154  
155 -* (((
156 -(((
157 -10M/100M RJ45 Ports x 1
158 -)))
159 -)))
160 -* (((
161 -(((
162 -LoRaWAN Wireless
163 -)))
164 -)))
165 -* (((
166 -(((
167 -Power Input: 12V 2A, DC
168 -)))
169 -)))
65 +* Work Temperature: -20 ~~ 65°C
66 +* Storage Temperature: -20 ~~ 65°C
67 +* Power Input: 12V 2A, DC
170 170  
171 -(((
172 -(((
173 -**~ Operating Condition:**
174 -)))
175 -)))
176 176  
177 -* (((
178 -(((
179 -Work Temperature: -20 ~~ 65°C
180 -)))
181 -)))
182 -* (((
183 -(((
184 -Storage Temperature: -20 ~~ 65°C
185 -)))
186 -)))
187 -* (((
188 -(((
189 -Power Input: 12V 2A, DC
190 -)))
191 -)))
192 192  
193 -===== 1.3 Features =====
194 194  
72 +*
73 +*1. Features
195 195  * Open-Source Linux system
196 196  * RPi4 with 2G /4G or 8G RAM
197 197  * Managed by Web GUI, SSH via Internet
... ... @@ -207,435 +207,279 @@
207 207  * Include prepaid $40 onboarding cost and $10 location cost.
208 208  * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]].
209 209  
210 -===== 1.4 Label info and login name =====
211 211  
212 212  
213 -(% style="text-align:center" %)
214 -[[image:1651803959860-394.png||height="500" width="375"]]
215 215  
216 216  
217 217  
218 -(((
219 -(((
220 -**~ Label information:**
221 -)))
222 -)))
94 +1.
95 +11. Label info and login name
223 223  
224 -(((
225 -(((
226 -
227 -)))
228 -)))
97 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image002.jpg]]
229 229  
230 -(((
231 -(((
232 -**~ Device host name:**      (% class="mark" %)dragino-xxxxxx
233 -)))
234 -)))
235 235  
236 -(((
237 -(((
238 -**~ Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
239 -)))
240 -)))
100 +**Label information:**
241 241  
242 -(((
243 -(((
244 -**~ Miner animal name**: xxx-xxx-xxx
245 -)))
246 -)))
247 247  
248 -(((
249 -(((
250 -**~ Miner address**:          112xxxxxx
251 -)))
252 -)))
103 +**Device host name//~://**// dragino-xxxxxx//
253 253  
254 -(((
255 -(((
256 -**~ Eth MAC address**: A8: 40: 41: EF: FE: CD
257 -)))
258 -)))
105 +**Band**//:                             US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864//
259 259  
260 -(((
261 -(((
262 -**~ Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
263 -)))
264 -)))
107 +**//Miner animal name//**//: xxx-xxx-xxx//
265 265  
266 -(((
267 -(((
268 -**~ SN**:  device serial number.
269 -)))
270 -)))
109 +**//Miner address//**//:          112xxxxxx//
271 271  
111 +**Eth MAC address**//: A8: 40: 41: EF: FE: CD//
272 272  
273 -==== 2. Quick Start & Onboarding ====
113 +**Login**//:                         root/d59f2d5b (the root is the Login account for the Web-UI and SSH.)//
274 274  
275 -(((
276 -(((
277 - The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after
278 -)))
115 +**SN**//: device serial number.//
279 279  
280 -(((
281 - connecting to its Wi-Fi network, or via its WAN Ethernet port.
282 -)))
283 -)))
284 284  
285 -(% class="wikigeneratedid" id="H-2" %)
286 -(((
287 -
288 -)))
289 289  
290 -===== 2.1  Connect HP0D Web UI =====
291 291  
292 -====== 2.1.1 via HP0D’s Access Point. ======
120 +1. Quick Start & Onboarding
293 293  
294 -(((
295 -(((
296 - At the first boot of HP0D, it will auto generate a Wi-Fi network[[image:1651804327535-321.png||height="325" style="float:right" width="199"]]
297 -)))
298 -)))
122 +The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
299 299  
300 -(((
301 -(((
302 -
303 -)))
304 -)))
305 305  
306 -(((
307 -(((
308 - called           : **//HPD-dragino-xxxxxx//**
309 -)))
310 -)))
125 +1.
126 +11. Connect HP0D Web UI
127 +111. [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image003.png]] via HP0D’s Access Point.
311 311  
312 -(((
313 -(((
314 - with password:  **//dragino+dragino//**
315 -)))
316 -)))
129 +At the first boot of HP0D, it will auto generate a Wi-Fi network
317 317  
318 -(((
319 -(((
320 -
321 -)))
322 -)))
323 323  
324 -(((
325 -(((
326 -
327 -)))
328 -)))
329 329  
330 -(((
331 -(((
332 - You can use a PC to connect to this Wi-Fi network. The PC will
333 -)))
334 -)))
335 335  
336 -(((
337 -(((
338 - get an IP address 10.130.1.xxx and the HP0D has the default
339 -)))
340 -)))
341 341  
342 -(((
343 -(((
344 - IP 10.130.1.1
345 -)))
346 -)))
135 + called           : **//HPD-dragino-xxxxxx//**
347 347  
137 +with password:  **//dragino+dragino//**
348 348  
349 349  
350 -(% style="text-align:center" %)
351 -[[image:1651804397792-591.png||height="402" width="763"]]
352 352  
141 +You can use a PC to connect to this Wi-Fi network. The PC will
353 353  
143 +get an IP address 10.130.1.xxx and the HP0D has the default
354 354  
355 -====== 2.1.2 Connect via HP0D hostname ======
145 +IP 10.130.1.1
356 356  
357 -(((
358 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
359 -)))
360 360  
361 -(((
362 - PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
363 -)))
148 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image004.png]]
364 364  
365 -(((
366 - Web-UI via HP0D’s hostname.
367 -)))
368 368  
369 369  
370 - Like: __**//http:~/~/dragino-4ba54a//**__
371 371  
153 +1.
154 +11.
155 +111. Connect via HP0D hostname
372 372  
373 -(% style="text-align:center" %)
374 -[[image:1651804629009-699.png]]
157 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
375 375  
159 +PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
376 376  
377 -====== 2.1.3 Connect via Ethernet Port ======
161 +Web-UI via HP0D’s hostname.
378 378  
379 -(((
380 -(((
381 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the
382 -)))
383 -)))
384 384  
385 -(((
386 -(((
387 - router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
388 -)))
389 -)))
164 +Like: **//http:~/~/dragino-4ba54a//**
390 390  
391 -(((
392 -
393 -)))
166 + [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image005.png]]
394 394  
395 - If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI
396 396  
397 - or SSH access of HP0D.
169 +1.
170 +11.
171 +111. Connect via Ethernet Port
398 398  
399 -(% style="text-align:center" %)
400 -[[image:1651804782523-623.png]]
401 401  
174 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
402 402  
403 403  
404 -===== 2.2 Generate QR Code =====
177 +If you get the IP address form route, like~:// **10.130.2.42**,// you can use this IP address to connect the WEB UI or SSH access of HP0D.
405 405  
406 -(((
407 - Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
408 -)))
179 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image006.png]]
409 409  
410 -(((
411 - Note: After onboarding, this wallet will become owner of this hotspot.
412 -)))
413 413  
414 -(% style="text-align:center" %)
415 -[[image:image-20220506140312-1.png||height="435" width="438"]]
416 416  
183 +1.
184 +11. Generate QR Code
417 417  
418 -===== 2.3 Onboarding Hotspot =====
186 +Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
419 419  
420 -(((
421 - ~1. Download the Helium Hotspot APP from the Apple or Google Play store.
422 -)))
188 +Note: After onboarding, this wallet will become owner of this hotspot.
423 423  
424 -(((
425 - Note: the APP version need to be greater than 3.11.
426 -)))
190 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image007.png]]
427 427  
428 -(((
429 -
430 -)))
431 431  
432 -(((
433 - 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose
434 -)))
435 435  
436 -(((
437 - the ‘DRAGINO Miner HP0D’
438 -)))
439 439  
440 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
195 +1.
196 +11. Onboarding Hotspot
197 +1. Download the Helium Hotspot APP from the Apple or Google Play store.
441 441  
442 - 3. Scan the QR Code you generated in the previous step.
199 +Note: the APP version need to be greater than 3.11.
443 443  
444 -(% style="text-align:center" %)
445 -[[image:1651828211026-220.png||height="405" width="191"]]
446 446  
447 - 4. Onboarding your device
202 +1. [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image008.jpg]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image009.jpg]]
203 +To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
448 448  
449 - Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of
450 450  
451 - mobile to onboarding server might have issue.
206 +1. Scan the QR Code you generated in the previous step.
452 452  
453 - [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]]
208 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image010.jpg]]
454 454  
455 - [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]]
456 456  
211 +1. Onboarding your device
457 457  
458 -5. Check onboarding status
213 +Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.
459 459  
460 - You can check from mobile:
215 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image011.jpg]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image012.jpg]]
461 461  
462 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]]
463 463  
464 - You can also see the hotspot status in below link:
218 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image013.jpg]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image014.jpg]]
465 465  
466 - https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
467 467  
468 - Example:
469 469  
470 - Green Synced means hotspot works normal.
471 471  
472 -(% style="text-align:center" %)
473 -[[image:1651828427715-679.png||height="374" width="635"]]
223 +1. Check onboarding status
474 474  
225 +You can check from mobile:
475 475  
476 -===== 2.4 Set the Port Forwarding =====
227 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image015.png]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image016.jpg]]
477 477  
478 -(((
479 - Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times
480 -)))
229 +You can also see the hotspot status in below link:
481 481  
482 -(((
483 - it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues
484 -)))
231 +https:~/~/explorer.helium.com/hotspots/**//<YOUR_HOTSPORT_KEY>//**
485 485  
486 -(((
487 - you may have.
488 -)))
233 +Example:
489 489  
490 -(% style="text-align:center" %)
491 -[[image:1651828514449-658.png]]
235 +Green Synced means hotspot works normal.
492 492  
493 -(((
494 -
495 -)))
237 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image017.png]]
496 496  
497 -(((
498 - Note: Please refer to more detailed Settings
499 -)))
500 500  
501 -(((
502 - [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
503 -)))
504 504  
505 -(((
506 - [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
507 -)))
508 508  
509 509  
510 -==== 3. Check the configuration of HP0D ====
243 +1.
244 +11. Set the Port Forwarding
511 511  
512 -===== 3.1 LoRa frequency configuration =====
513 513  
514 -(% style="text-align:center" %)
515 -[[image:1651828687205-178.png||height="323" width="657"]]
247 +Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
516 516  
249 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image018.png]]
517 517  
518 518  
519 -===== 3.2 Check the LoRaWAN serveraddress =====
252 +Note: Please refer to more detailed Settings
520 520  
254 +[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
521 521  
522 -(% style="text-align:center" %)
523 -[[image:1651828703680-156.png||height="349" width="672"]]
256 +[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
524 524  
525 525  
526 -===== 3.3 Check Miner configuration =====
527 527  
528 -(% style="text-align:center" %)
529 -[[image:image-20220506181408-1.png||height="451" width="513"]]
530 530  
531 -**~ Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid**
532 532  
533 -**~ button of Update, and then wait 10mins to check here,**
262 +1. Check the configuration of HP0D
263 +11. LoRa frequency configuration
534 534  
535 535  
536 -==== 4. Installation of Antenna ====
266 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image019.png]]
537 537  
538 -(((
539 - HP0D use Fiber Glass Antenna.
540 -)))
268 +1.
269 +11. Check the LoRaWAN serveraddress.
541 541  
542 -(% style="text-align:center" %)
543 -[[image:1651832158606-882.png]]
271 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image020.png]]
544 544  
545 -(((
546 -
547 -)))
548 548  
549 -(((
550 -
551 -)))
552 552  
553 -(((
554 - User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector
555 -)))
556 556  
557 -(((
558 - to antenna and install as below:
559 -)))
560 560  
561 -(((
562 -(% style="text-align:center" %)
563 -[[image:1651832205608-998.png||height="349" width="198"]]
564 -)))
565 565  
566 -==== 5. SSH Access for Linux console ====
567 567  
568 -(((
569 - IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
570 -)))
571 571  
572 -(((
573 - Port:         22
574 -)))
575 575  
576 -(((
577 - User Name:      **root**
578 -)))
281 +1.
282 +11. Check Miner configuration
579 579  
580 -(((
581 - Password:         **Randomly generated （(% class="mark" %)found on device’s label(%%) ）**
582 -)))
284 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image021.png]]
583 583  
584 -(((
585 -
586 -)))
286 +**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,**
587 587  
588 -(((
589 - After logging in, you will be in the Linux console and can enter commands as shown below.
590 -)))
591 591  
592 -(% style="text-align:center" %)
593 -[[image:1651832284160-991.png]]
594 594  
595 595  
596 596  
292 +1. Installation of Antenna
597 597  
598 -==== 6. Trouble Shootings ====
294 +HP0D use Fiber Glass Antenna.
599 599  
600 -===== 6.1 How to get a wallet address? =====
296 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image022.png]]
601 601  
602 -// // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
298 +User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
603 603  
604 604  
605 -===== 6.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
301 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image023.png]]
606 606  
607 -(((
608 - User can login the HP0D, able to access other Web Pages except miner page
609 -)))
610 610  
611 -(((
612 - If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
613 -)))
614 614  
615 615  
616 -===== 6.3 Onboarding ~-~- Some parameters in miner page show timeout  =====
617 617  
618 -(% style="text-align:center" %)
619 -[[image:image-20220506182042-2.png||height="250" width="516"]]
307 +1. SSH Access for Linux console
620 620  
621 -(% style="text-align:center" %)
622 -[[image:1651832455372-647.png||height="224" width="520"]]
309 +IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
623 623  
311 +Port:         22
624 624  
625 - HP0D is establish connection to Helium server and not finished. And you might see above.
313 +User Name:      **root**
626 626  
627 - It might relate to the network where might up to 10mins
315 +Password:         **Randomly generated （found on device’s label ）**
628 628  
629 629  
630 -===== 6.4 Onboarding – Bad Gaterway =====
318 +After logging in, you will be in the Linux console and can enter commands as shown below.
631 631  
632 -(% style="text-align:center" %)
633 -[[image:1651832583790-633.png]]
320 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image024.png]]
634 634  
635 - This is caused by the process leads too long which just need to refresh the page.
636 636  
637 637  
324 +
325 +1. Trouble Shootings
326 +11. How to get a wallet address?
327 +
328 +//Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.//
329 +
330 +
638 638  1.
332 +11. Onboarding ~-~- Unable to access Web-UI ~-~-> Miner
333 +
334 +
335 +//User can login the HP0D, able to access other Web Pages except miner page//
336 +
337 +
338 +//If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.//
339 +
340 +
341 +1.
342 +11. Onboarding ~-~- Some parameters in miner page show timeout
343 +
344 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image025.png]]
345 +
346 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image026.png]]
347 +
348 +//HP0D is establish connection to Helium server and not finished. And you might see above.//
349 +
350 +//It might relate to the network where might up to 10mins//
351 +
352 +
353 +1.
354 +11. Onboarding – Bad Gaterway
355 +
356 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image027.png]]
357 +
358 +//This is caused by the process leads too long which just need to refresh the page.//
359 +
360 +
361 +1.
639 639  11. Onboarding ~-~- Why did QR Code generate is aways fail?
640 640  
641 641  [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]]
... ... @@ -672,7 +672,7 @@
672 672  
673 673  
674 674  
675 -1.
398 +1.
676 676  11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’
677 677  
678 678  //This is caused by the server connection delay, which does not affect the normal use.//
... ... @@ -680,7 +680,7 @@
680 680  [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]]
681 681  
682 682  
683 -*
406 +*
684 684  *1. Mobile APP crash after scan the QR Code?
685 685  * //Make sure you have input the correct Wallet address to generate QR Code.//
686 686  * //Make sure your mobile app uses the same wallet address as the one to generate QR Code.//
... ... @@ -687,6 +687,7 @@
687 687  * //Make sure your mobile app’s relevant permission are enabled.//
688 688  * //Known: The Android 11 version may cause this kind of issue.//
689 689  
413 +
690 690  1.
691 691  11. Why the frequency/region is not the same what I purchased?
692 692  
... ... @@ -714,6 +714,7 @@
714 714  
715 715  1. Supports
716 716  
441 +
717 717  //If you are experiencing issues and can’t solve, you can send mail to//
718 718  
719 719  [[//support@dragino.com//>>mailto:support@dragino.com]]
... ... @@ -725,6 +725,7 @@
725 725  
726 726  1. Order Info
727 727  
453 +
728 728  **HP0D-XXX**
729 729  
730 730  **XXX**: Frequency Band
... ... @@ -732,6 +732,8 @@
732 732  * 868: For Bands: EU868,IN865
733 733  * 915: For Bands: US915,AU915,AS923,KR920
734 734  
461 +
462 +
735 735  1. Manufacturer Info
736 736  
737 737  **Shenzhen Dragino Technology Development co. LTD**
... ... @@ -758,3 +758,5 @@
758 758  
759 759  
760 760  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
489 +
490 +
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