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Last modified by Xiaoling on 2024/10/21 15:44
From version 41.1
edited by Xiaoling
on 2022/05/06 17:36
Change comment: Uploaded new attachment "1651829783380-920.png", version {1}
To version 93.1
edited by Xiaoye
on 2022/06/01 10:13
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Summary

Details

Page properties
Title
... ... @@ -1,1 +1,1 @@
1 -HP0D
1 +HP0D Full Hotspot for Helium
Author
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1 -XWiki.Xiaoling
1 +XWiki.Xiaoye
Content
... ... @@ -1,144 +3,58 @@
1 -
2 -
3 3  (% style="text-align:center" %)
4 -[[image:1651802206983-860.png||height="645" width="602"]]
2 +[[image:1651802206983-860.png||height="427" width="398"]]
5 5  
6 6  
7 7  (((
8 8  **HP0D Full Hotspot for Helium User Manual**
9 -)))
10 10  
11 -
12 -
13 -
14 -
15 -{{toc/}}
16 -
17 -
18 -==== 1. Introduction ====
19 -
20 -===== 1.1 What is HP0D =====
21 -
22 -(((
23 -(((
24 - The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,
25 -)))
26 -
27 -(((
28 - Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges
29 -)))
30 -
31 -(((
32 - at low data rates.
33 -)))
34 -)))
35 -
36 -(((
37 -(((
38 38  
39 39  )))
40 -)))
41 41  
42 -(((
43 -(((
44 - HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in
45 -)))
11 +**Table of Contents：**
46 46  
47 -(((
48 - ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech
49 -)))
13 +{{toc/}}
50 50  
51 -(((
52 - packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
53 -)))
54 54  
55 -(((
56 - HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining**
57 -)))
58 -)))
16 += **1. Introduction** =
59 59  
60 -(((
61 -(((
62 -**~ and connects max 2 x LoRaWAN servers at the same time**.
63 -)))
64 -)))
18 +== **1.1 What is HP0D** ==
65 65  
66 66  (((
67 -(((
68 -
21 +The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
69 69  )))
70 -)))
71 71  
72 72  (((
73 -(((
74 -**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use
25 +HP0D has passed Helium Full Hotspot Approval. It supports the (% style="color:#037691" %)** miner feature from Helium** (% style="color:black" %) and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, (% style="color:#037691" %)**users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
75 75  )))
76 76  
77 77  (((
78 - for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
29 +(% style="color:#037691" %)**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. (% style="color:black" %)It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
79 79  )))
80 -)))
81 81  
82 82  (((
83 -(((
84 -
33 +HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
85 85  )))
86 -)))
87 87  
88 -(((
89 -(((
90 - HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also
91 -)))
36 +== **1.2 Specifications** ==
92 92  
93 -(((
94 - customize the frequency bands to use in their own LoRaWAN network.
95 -)))
96 -)))
97 -
98 -
99 -===== 1.2 Specifications =====
100 -
101 -(((
102 102  **~ Hardware System:**
103 -)))
104 -
105 -(((
106 106   Linux Part:
107 -)))
108 108  
109 -* (((
110 -Raspberry Pi 4
111 -)))
41 +* Raspberry Pi 4
112 112  
113 -(((
114 114  **~ Interface:**
115 -)))
116 116  
117 -* (((
118 -10M/100M RJ45 Ports x 1
119 -)))
120 -* (((
121 -LoRaWAN Wireless
122 -)))
123 -* (((
124 -Power Input: 12V 2A, DC
125 -)))
45 +* 10M/100M RJ45 Ports x 1
46 +* LoRaWAN Wireless
47 +* Power Input: 12V 2A, DC
126 126  
127 -(((
128 128  **~ Operating Condition:**
129 -)))
130 130  
131 -* (((
132 -Work Temperature: -20 ~~ 65°C
133 -)))
134 -* (((
135 -Storage Temperature: -20 ~~ 65°C
136 -)))
137 -* (((
138 -Power Input: 12V 2A, DC
139 -)))
51 +* Work Temperature: -20 ~~ 65°C
52 +* Storage Temperature: -20 ~~ 65°C
53 +* Power Input: 12V 2A, DC
140 140  
141 -===== 1.3 Features =====
55 +== **1.3 Features** ==
142 142  
143 143  * Open-Source Linux system
144 144  * RPi4 with 2G /4G or 8G RAM
... ... @@ -155,482 +155,552 @@
155 155  * Include prepaid $40 onboarding cost and $10 location cost.
156 156  * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]].
157 157  
158 -===== 1.4 Label info and login name =====
72 +== **1.4 Label info and login name** ==
159 159  
74 +[[image:1651803959860-394.png||height="500" width="375"]]
160 160  
161 -(% style="text-align:center" %)
162 -[[image:1651803959860-394.png||height="653" width="490"]]
163 163  
164 164  
78 +=== 1.4.1 Label information: ===
165 165  
166 -(((
167 -**~ Label information:**
168 -)))
80 +**Device hostname:**  (% class="mark" %)dragino-xxxxxx(%%)
81 +**Band**:  (% class="mark" %)US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864(%%)
82 +**Miner animal name**: (% class="mark" %)xxx-xxx-xxx(%%)
83 +**Miner address**:  (% class="mark" %)12xxxxxx(%%)
84 +**Eth MAC address**:  (% class="mark" %)A8: 40: 41: EF: FE: CD(%%)
85 +**Login**:  (% class="mark" %)root/d59f2d5b (the root is the Login account for the Web-UI and SSH.)(%%)
86 +**SN**:  (% class="mark" %)device serial number.
169 169  
170 -(((
171 -
172 -)))
173 173  
174 -(((
175 -**~ Device host name:**      (% class="mark" %)dragino-xxxxxx
176 -)))
89 += **2. Quick Start & Onboarding** =
177 177  
178 -(((
179 -**~ Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
180 -)))
91 +The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
181 181  
182 -(((
183 -**~ Miner animal name**: xxx-xxx-xxx
184 -)))
185 185  
186 -(((
187 -**~ Miner address**:          112xxxxxx
188 -)))
94 +== **2.1  Connect HP0D Web UI** ==
189 189  
190 -(((
191 -**~ Eth MAC address**: A8: 40: 41: EF: FE: CD
192 -)))
96 +=== **2.1.1 via HP0D’s Access Point** ===
193 193  
194 -(((
195 -**~ Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
196 -)))
98 +At the first boot of HP0D, it will auto-generate a Wi-Fi network
197 197  
198 -(((
199 -**~ SN**:  device serial number.
200 -)))
201 201  
101 +[[image:1651804327535-321.png||height="325" width="199"]]
202 202  
203 -==== 2. Quick Start & Onboarding ====
204 204  
104 +(% class="box infomessage" %)
205 205  (((
206 -(((
207 - The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after
106 + called  : **//HPD-dragino-xxxxxx//**
208 208  )))
209 209  
109 +(% class="box infomessage" %)
210 210  (((
211 - connecting to its Wi-Fi network, or via its WAN Ethernet port.
111 + with password:  **//dragino+dragino//**
112 +You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
212 212  )))
213 -)))
214 214  
215 -(% class="wikigeneratedid" id="H-2" %)
216 -(((
217 -
218 -)))
219 219  
220 -===== 2.1  Connect HP0D Web UI =====
116 +[[image:1651804397792-591.png||height="386" width="733"]]
221 221  
222 -====== 2.1.1 via HP0D’s Access Point. ======
223 223  
119 +=== **2.1.2 Connect via HP0D hostname** ===
120 +
121 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connects to the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
122 +
123 + Like: (% class="mark" %)__**//http:~/~/dragino-4ba54a//**__
124 +
125 +
126 +[[image:1651804629009-699.png]]
127 +
128 +=== **2.1.3 Connect via Ethernet Port** ===
129 +
130 +//Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.//
131 +
132 +
133 +//**If you get the IP address from the router, like: (% class="mark" %)10.130.2.42(%%), you can use this IP address to connect the WEB UI or SSH access of HP0D.**//
134 +
135 +
136 +[[image:1651804782523-623.png]]
137 +
138 +
139 +== **2.2 Generate QR Code** ==
140 +
141 +
224 224  (((
225 - At the first boot of HP0D, it will auto generate a Wi-Fi network[[image:1651804327535-321.png||height="325" style="float:right" width="199"]]
143 +//Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.//
226 226  )))
227 227  
228 228  (((
147 +//Note: After onboarding, this wallet will become the owner of this hotspot.//
148 +
229 229  
230 230  )))
231 231  
232 -(((
233 - called           : **//HPD-dragino-xxxxxx//**
234 -)))
152 +[[image:image-20220506140312-1.png||height="435" width="438"]]
235 235  
154 +
155 +== **2.3 Onboarding Hotspot** ==
156 +
157 +
236 236  (((
237 - with password:  **//dragino+dragino//**
159 +//**1.** Download the Helium Hotspot APP from the Apple or Google Play store.//
238 238  )))
239 239  
240 240  (((
163 +**//Note: the APP version needs to be greater than 3.11.//**
164 +
241 241  
242 242  )))
243 243  
244 244  (((
169 +//**2. **To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’//
170 +
245 245  
246 246  )))
247 247  
248 -(((
249 - You can use a PC to connect to this Wi-Fi network. The PC will
250 -)))
174 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
251 251  
176 +
177 +//**3. **Scan the QR Code you generated in the previous step.//
178 +
179 +[[image:1651828211026-220.png||height="405" width="191"]]
180 +
181 +
252 252  (((
253 - get an IP address 10.130.1.xxx and the HP0D has the default
183 +//**4. **Onboarding your device//
254 254  )))
255 255  
256 256  (((
257 - IP 10.130.1.1
187 +Mobile APP will get info from the onboarding server. If the MAC address doesn’t appear, it means the network connection of the mobile to the onboarding server might have an issue.  
188 +
189 +
258 258  )))
259 259  
192 +[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
260 260  
194 + [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
261 261  
262 262  
197 +**5. **//Check onboarding status where you can check from mobile~://
263 263  
199 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
264 264  
265 -(% style="text-align:center" %)
266 -[[image:1651804397792-591.png]]
267 267  
202 +//You can also see the hotspot status in the below link~://
268 268  
204 +//https:~/~/explorer.helium.com/hotspots/**<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>**//
269 269  
270 -====== 2.1.2 Connect via HP0D hostname ======
206 +//Example~://
271 271  
272 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
273 273  
274 - PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
209 +**//Green Synced means hotspot works normally.//**
275 275  
276 - Web-UI via HP0D’s hostname.
211 +[[image:1651828427715-679.png||height="374" width="635"]]
277 277  
278 278  
279 - Like: __**//http:~/~/dragino-4ba54a//**__
214 +== **2.4 Set the Port Forwarding** ==
280 280  
281 281  
282 -(% style="text-align:center" %)
283 -[[image:1651804629009-699.png]]
217 +(((
218 +//Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.//
219 +)))
284 284  
221 +[[image:1651828514449-658.png]]
285 285  
286 -====== 2.1.3 Connect via Ethernet Port ======
223 +(((
224 +
225 +)))
287 287  
288 288  (((
289 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the
228 +Note: Please refer to more detailed Settings
290 290  )))
291 291  
292 292  (((
293 - router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
232 +[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
294 294  )))
295 295  
296 296  (((
236 +[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
237 +
297 297  
298 298  )))
299 299  
300 - If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
241 += **3. Check the configuration of HP0D** =
301 301  
302 -(% style="text-align:center" %)
303 -[[image:1651804782523-623.png]]
243 +== **3.1 LoRa frequency configuration** ==
304 304  
305 305  
246 +[[image:1651828687205-178.png||height="323" width="657"]]
306 306  
307 -===== 2.2 Generate QR Code =====
308 308  
309 -(((
310 - Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
311 -)))
249 +== **3.2 Check the LoRaWAN Server Address** ==
312 312  
313 -(((
314 - Note: After onboarding, this wallet will become owner of this hotspot.
315 -)))
316 316  
317 -(% style="text-align:center" %)
318 -[[image:image-20220506140312-1.png]]
252 +[[image:1651828703680-156.png||height="349" width="672"]]
319 319  
320 320  
321 -===== 2.3 Onboarding Hotspot =====
255 +== **3.3 Check Miner configuration** ==
322 322  
323 -(((
324 - ~1. Download the Helium Hotspot APP from the Apple or Google Play store.
325 -)))
326 326  
327 -(((
328 - Note: the APP version need to be greater than 3.11.
329 -)))
258 +[[image:image-20220506181408-1.png||height="451" width="513"]]
330 330  
331 331  (((
332 -
333 -)))
261 +//**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**//
334 334  
335 -(((
336 - 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose
337 -)))
338 338  
339 -(((
340 - the ‘DRAGINO Miner HP0D’
341 -)))
264 +== **//3.4 Check the Miner state//** ==
342 342  
343 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
344 344  
345 - 3. Scan the QR Code you generated in the previous step.
267 +[[image:image-20220531171836-9.png||height="776" width="1155"]]
346 346  
347 -(% style="text-align:center" %)
348 -[[image:1651828211026-220.png||height="405" width="191"]]
349 349  
350 - 4. Onboarding your device
270 +//**Note: Absorption status can show whether the hotspot is working properly**//
351 351  
352 - Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of
272 +//** The p2p network can see how your hotspot is interacting with the surrounding hotspots**//
353 353  
354 - mobile to onboarding server might have issue.
274 + //usually, the nat_type should be '**none'**//
355 355  
356 - [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]]
276 +
277 +)))
357 357  
358 - [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]]
279 += **4. Installation of Antenna** =
359 359  
360 360  
361 -5. Check onboarding status
282 +(((
283 +//HP0D uses Fiber Glass Antenna.//
284 +)))
362 362  
363 - You can check from mobile:
286 +[[image:1651832158606-882.png]]
364 364  
365 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]]
288 +(((
289 +
290 +)))
366 366  
367 - You can also see the hotspot status in below link:
292 +(((
293 +//The user needs to connect the antenna cable’s SMA connector to the HP03 and connect the N-Type connector to the antenna and install it as below~://
294 +)))
368 368  
369 - https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
296 +(((
297 +[[image:1651832205608-998.png||height="349" width="198"]]
370 370  
371 - Example:
299 +
300 +)))
372 372  
373 - Green Synced means hotspot works normal.
302 += **5. SSH Access for Linux console** =
374 374  
375 -(% style="text-align:center" %)
376 -[[image:1651828427715-679.png||height="374" width="635"]]
377 377  
378 -
379 -===== 2.4 Set the Port Forwarding =====
380 -
381 381  (((
382 - Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times
306 +**//IP address:  IP address of HP0D or hostname of HP0D ((% class="mark" %)Such as dragino-63920a(%%))//**
383 383  )))
384 384  
385 385  (((
386 - it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues
310 +//Port:  22//
387 387  )))
388 388  
389 389  (((
390 - you may have.
314 +//User Name:      (% style="color:green" %)**root**//
391 391  )))
392 392  
393 -(% style="text-align:center" %)
394 -[[image:1651828514449-658.png]]
395 -
396 396  (((
318 +//Password:         (% style="color:green" %)**Randomly generated （found on device’s label）**//
319 +
397 397  
398 398  )))
399 399  
400 400  (((
401 - Note: Please refer to more detailed Settings
402 -)))
324 +//After logging in, you will be in the Linux console and can enter commands as shown below.//
403 403  
404 -(((
405 - [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
326 +
406 406  )))
407 407  
408 -(((
409 - [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
410 -)))
329 +[[image:1651832284160-991.png||height="171" width="729"]]
411 411  
412 412  
413 -==== 3. Check the configuration of HP0D ====
332 += **6. How to change the Wireless function of HP0D** =
414 414  
415 -===== 3.1 LoRa frequency configuration =====
334 +//The wireless function is configured as AP by default and the web page does not support configuration,//
416 416  
417 -(% style="text-align:center" %)
418 -[[image:1651828687205-178.png||height="323" width="657"]]
336 +//if you want to configure it as STA(client)connection mode,//
419 419  
338 +//you can configure your WiFi info on the** /Network/WiFi **page.//
420 420  
421 421  
422 -===== 3.2 Check the LoRaWAN serveraddress =====
341 +**//Note: the wireless state is as AP//**
423 423  
343 +[[image:image-20220531170243-5.png||height="469" width="967"]]
424 424  
425 -(% style="text-align:center" %)
426 -[[image:1651828703680-156.png||height="349" width="672"]]
427 427  
346 +== **6.1 Access WiFi configuration page** ==
428 428  
429 429  
349 +[[image:image-20220531165803-2.png]]
430 430  
431 431  
352 +== **6.2 Enter your WiFi information and save** ==
432 432  
433 433  
355 +[[image:image-20220531165958-3.png]]
434 434  
435 -1.
436 -11. Check Miner configuration
437 437  
438 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image021.png]]
358 +== **6.3 Change the WiFi mode.** ==
439 439  
440 -**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,**
441 441  
361 +[[image:image-20220531170131-4.png]]
442 442  
363 +== **6.4 Wait system to restart** ==
443 443  
444 444  
366 +[[image:image-20220531170501-7.png]]
445 445  
446 -1. Installation of Antenna
447 447  
448 -HP0D use Fiber Glass Antenna.
369 +//**Note: When the time remaining is finished it will turn to the home page.**//
449 449  
450 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image022.png]]
451 451  
452 -User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
372 +== **6.5 Check the STA state** ==
453 453  
454 454  
455 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image023.png]]
375 +[[image:image-20220531170705-8.png||height="484" width="990"]]
456 456  
457 457  
378 += **7. Trouble Shootings** =
458 458  
380 +== **7.1 How to get a wallet address?** ==
459 459  
460 460  
461 -1. SSH Access for Linux console
383 +**//Download the helium Hotspots APP on the Apple or Google Play store to generate your own wallet.//**
462 462  
463 -IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
464 464  
465 -Port:         22
386 +== **7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner** ==
466 466  
467 -User Name:      **root**
468 468  
469 -Password:         **Randomly generated （found on device’s label ）**
389 +(((
390 +//Users can log in to the HP0D, able to access other Web Pages except for the miner page.//
391 +)))
470 470  
393 +(((
394 +//If you first boot the device where you need to wait for 10 mins for the initialization connection to the Helium server.//
471 471  
472 -After logging in, you will be in the Linux console and can enter commands as shown below.
396 +
397 +)))
473 473  
474 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image024.png]]
399 +== **7.3 Onboarding ~-~- Some parameters on the miner page show timeout** ==
475 475  
476 476  
402 +[[image:image-20220506182042-2.png||height="250" width="516"]]
477 477  
404 +[[image:1651832455372-647.png||height="224" width="520"]]
478 478  
479 -1. Trouble Shootings
480 -11. How to get a wallet address?
481 481  
482 -//Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.//
407 +**//HP0D is establishing a connection to the Helium server and is not finished. And you might see above.//**
483 483  
409 +**//It might relate to the network which might be up to 10mins.//**
484 484  
485 -1.
486 -11. Onboarding ~-~- Unable to access Web-UI ~-~-> Miner
487 487  
488 -//User can login the HP0D, able to access other Web Pages except miner page//
412 +== **7.4 Onboarding – Bad Gateway** ==
489 489  
490 490  
491 -//If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.//
415 +[[image:1651832583790-633.png]]
492 492  
493 493  
494 -1.
495 -11. Onboarding ~-~- Some parameters in miner page show timeout
418 +//**This is caused by the process leading too long which just needs to refresh the page.**//
496 496  
497 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image025.png]]
498 498  
499 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image026.png]]
421 +== **7.5 Onboarding ~-~- Why did QR Code generate aways fail?** ==
500 500  
501 -//HP0D is establish connection to Helium server and not finished. And you might see above.//
502 502  
503 -//It might relate to the network where might up to 10mins//
424 +[[image:image-20220506182424-3.png]]
504 504  
505 505  
506 -1.
507 -11. Onboarding – Bad Gaterway
427 +(((
428 +//**This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.**//
508 508  
509 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image027.png]]
430 +
431 +)))
510 510  
511 -//This is caused by the process leads too long which just need to refresh the page.//
433 +== **7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual?** ==
512 512  
435 +[[image:1651832742262-209.png||height="297" width="365"]]
513 513  
514 -1.
515 -11. Onboarding ~-~- Why did QR Code generate is aways fail?
516 516  
517 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]]
438 +(((
439 +//**Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.**//
518 518  
519 -This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail
441 +
442 +)))
520 520  
444 +== **7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code** ==
521 521  
522 -1.
523 -11. Onboarding ~-~- Why is the QR Code not quite the same as the manual?
524 524  
525 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]]
447 +[[image:1651832811038-780.png||height="462" width="216"]]
526 526  
527 -Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
528 528  
450 +(((
451 +//**If you see the MAC Address shows the ‘Unknown’ where is due to the provisioning error, please contact us to help you solve it.**//
529 529  
530 -1.
531 -11. Onboarding – MAC address is ‘Unknown’ after scan QR Code
453 +
454 +)))
532 532  
533 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]]
456 +== 7.8 Onboarding – MAC address is being refreshed after scanning the QR Code ==
534 534  
535 -If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve.
536 536  
459 +(((
460 +//**After scanning the QR Code, Mobile APP will connect to the Helium onboarding server and provide the public key/ wallet address to the onboarding server. The server will return the match MAC address for this hotspot.**//
537 537  
538 -1.
539 -11. Onboarding – MAC address is being refreshed after scan QR Code
462 +
463 +)))
540 540  
541 -//After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.//
465 +(((
466 +//**If you don’t see the MAC address, make sure your mobile has a good internet connection.**//
467 +)))
542 542  
469 +[[image:1651832880009-473.png]]
543 543  
544 -//If you don’t see MAC address, make sure your mobile has good internet connection.//
545 545  
546 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]]
472 +== //**7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’**// ==
547 547  
548 548  
475 +**//This is caused by the server connection delay, which does not affect the regular use.//**
549 549  
477 +[[image:1651832959907-357.png]]
550 550  
551 -1.
552 -11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’
553 553  
554 -//This is caused by the server connection delay, which does not affect the normal use.//
480 +== **7.10 Mobile APP crash after scanning the QR Code?** ==
555 555  
556 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]]
557 557  
483 +* //**Make sure you have input the correct Wallet address to generate QR Code.**//
484 +* //**Make sure your mobile app uses the same wallet address as the one to generate QR Code.**//
485 +* //**Make sure your mobile app’s relevant permission is enabled.**//
486 +* //**Known: The Android 11 version may cause this kind of issue.**//
558 558  
559 -*
560 -*1. Mobile APP crash after scan the QR Code?
561 -* //Make sure you have input the correct Wallet address to generate QR Code.//
562 -* //Make sure your mobile app uses the same wallet address as the one to generate QR Code.//
563 -* //Make sure your mobile app’s relevant permission are enabled.//
564 -* //Known: The Android 11 version may cause this kind of issue.//
488 +== **7.11 Why the frequency/region is not the same as what I purchased?** ==
565 565  
566 -1.
567 -11. Why the frequency/region is not the same what I purchased?
568 568  
569 -//Each HP0D is inspected and configured prior to shipping.//
491 +(((
492 +//**Each HP0D is inspected and configured prior to shipping.**//
493 +)))
570 570  
571 -//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
495 +(((
496 +//**If your HP0D Web-UI – Miner region is not the same as the shell labels, please contact our support team that will solve this issue for you.**//
572 572  
498 +
499 +)))
573 573  
574 -1.
575 -11. Can use the frequency to a region where is not support?
501 +== **7.12 Can use the frequency to a region where is no support?** ==
576 576  
577 -//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
578 578  
504 +(((
505 +//**Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:**//
506 +)))
507 +
508 +(((
579 579  [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
580 580  
511 +
512 +)))
581 581  
582 -1.
583 -11. Can change the frequency of the HP0D Miner?
514 +== **7.13 Can change the frequency of the HP0D Miner?** ==
584 584  
516 +
585 585  //We do not recommend doing this, it may damage your device//
586 586  
587 587  
520 +== **7.14 Low Reward and not transmit issue** ==
588 588  
589 589  
523 +//We had released the 0524 version for the miner, Users can check the miner version in the HP0D web UI.//
590 590  
591 -1. Supports
525 +//If it is lower than the 0524 version, users can manually upgrade it via the 'draginoups' command in the HP0D's CLI.//
592 592  
593 -//If you are experiencing issues and can’t solve, you can send mail to//
527 +[[image:image-20220527114519-1.png||height="579" width="851"]]
594 594  
595 -[[//support@dragino.com//>>mailto:support@dragino.com]]
596 596  
597 -//With your question as detail as possible. We will reply and help you in the shortest.//
530 += **8. OTA Version Info** =
598 598  
532 +== **When does the OTA update happen?** ==
599 599  
600 600  
535 +**//HP0D will check OTA update on a) Every Booting. b) Every Night. Below is the OTA update version info//**
601 601  
602 -1. Order Info
537 +== **# 2022/05/14** ==
603 603  
604 -**HP0D-XXX**
605 605  
606 -**XXX**: Frequency Band
540 +1. //Update to the latest miner version: miner-arm64_2022.05.13.0_GA//
541 +1. //Add postinst after auto-update//
542 +1. //Add Miner version mark.//
543 +1. //Add fast sync if miner GAP is large//
607 607  
608 -* 868: For Bands: EU868,IN865
609 -* 915: For Bands: US915,AU915,AS923,KR920
545 +== **# 2022/05/24** ==
610 610  
611 -1. Manufacturer Info
547 + 1. //Update to the latest miner version: miner-arm64_2022.05.24.0_GA//
612 612  
549 +
550 += **9. Supports** =
551 +
552 +(((
553 +**//If you are experiencing issues and can’t solve them, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].//**
554 +)))
555 +
556 +(((
557 +**//With your question as detailed as possible. We will reply and help you in the shortest.//**
558 +
559 +
560 +)))
561 +
562 += **10. Order Info** =
563 +
564 +(% style="color:#0000ff" %)**HP0D-XXX**
565 +
566 +(% style="color:#0000ff" %)**XXX**(% style="color:black" %): Frequency Band
567 +
568 +* **AS923**: LoRaWAN AS923 band
569 +* **AU915**: LoRaWAN AU915 band
570 +* **EU868**: LoRaWAN EU868 band
571 +* **KR920**: LoRaWAN KR920 band
572 +* **US915**: LoRaWAN US915 band
573 +* **IN865**: LoRaWAN IN865 band
574 +
575 += **11. Manufacturer Info** =
576 +
577 +(((
613 613  **Shenzhen Dragino Technology Development co. LTD**
579 +)))
614 614  
581 +(((
615 615  Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
583 +)))
616 616  
617 -LongCheng Street, LongGang District ; Shenzhen 518116,China
585 +(((
586 +Longcheng Street, LongGang District; Shenzhen 518116, China
618 618  
619 619  
620 -1. FCC Warning
589 +
590 +)))
621 621  
592 += **12. FCC Warning** =
593 +
594 +(((
622 622  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
596 +)))
623 623  
598 +(((
624 624  ~-~- Reorient or relocate the receiving antenna.
600 +)))
625 625  
602 +(((
626 626  ~-~- Increase the separation between the equipment and receiver.
604 +)))
627 627  
606 +(((
628 628  ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
608 +)))
629 629  
610 +(((
630 630  ~-~- Consult the dealer or an experienced radio/TV technician for help.
612 +)))
631 631  
632 -
614 +(((
633 633  Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
616 +)))
634 634  
635 -
618 +(((
636 636  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
620 +)))
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