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Summary

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Content
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1 1  
2 2  
3 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image001.png]]
4 +
3 3  (% style="text-align:center" %)
4 -[[image:1651802206983-860.png||height="645" width="602"]]
6 +[[image:1651802206983-860.png]]
5 5  
6 6  
7 -(((
8 -**HP0D Full Hotspot for Helium User Manual**
9 -)))
10 10  
11 11  
11 +**HP0D Full Hotspot for Helium User Manual**
12 12  
13 +[[image:1651802187690-980.png]]
13 13  
15 +Document Version: 1.1
14 14  
15 -{{toc/}}
16 16  
18 +|**Version**|**Description**|**Date**
19 +|1.0|Release|2022-Apr-8
20 +|1.1|Add trouble shootings|2022-Apr-24
21 +| | |
22 +| | |
23 +| | |
24 +| | |
17 17  
18 -==== 1. Introduction ====
19 19  
20 -===== 1.1 What is HP0D =====
21 21  
22 -(((
23 -(((
24 - The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,
25 -)))
26 26  
27 -(((
28 - Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges
29 -)))
30 30  
31 -(((
32 - at low data rates.
33 -)))
34 -)))
35 35  
36 -(((
37 -(((
38 -
39 -)))
40 -)))
31 +~1. Introduction
41 41  
42 -(((
43 -(((
44 - HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in
45 -)))
33 + 1.1 What is HP0D
46 46  
47 -(((
48 - ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech
49 -)))
35 + The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
50 50  
51 -(((
52 - packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
53 -)))
37 + HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol. HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
54 54  
55 -(((
56 - HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining**
57 -)))
58 -)))
39 +**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR  Code to onboarding HP0D when it arrives.
59 59  
60 -(((
61 -(((
62 -**~ and connects max 2 x LoRaWAN servers at the same time**.
63 -)))
64 -)))
41 + HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
65 65  
66 -(((
67 -(((
68 -
69 -)))
70 -)))
71 71  
72 -(((
73 -(((
74 -**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use
75 -)))
76 76  
77 -(((
78 - for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
79 -)))
80 -)))
81 81  
82 -(((
83 -(((
84 -
85 -)))
86 -)))
46 +1.
47 +11. Specifications
87 87  
88 -(((
89 -(((
90 - HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also
91 -)))
49 +**Hardware System:**
92 92  
93 -(((
94 - customize the frequency bands to use in their own LoRaWAN network.
95 -)))
96 -)))
51 + Linux Part:
97 97  
53 +* Raspberry Pi 4
98 98  
99 -===== 1.2 Specifications =====
100 100  
101 -(((
102 -**~ Hardware System:**
103 -)))
56 +**Interface:**
104 104  
105 -(((
106 - Linux Part:
107 -)))
58 +* 10M/100M RJ45 Ports x 1
59 +* LoRaWAN Wireless
60 +* Power Input: 12V 2A, DC
108 108  
109 -* (((
110 -Raspberry Pi 4
111 -)))
112 112  
113 -(((
114 -**~ Interface:**
115 -)))
63 +**Operating Condition:**
116 116  
117 -* (((
118 -10M/100M RJ45 Ports x 1
119 -)))
120 -* (((
121 -LoRaWAN Wireless
122 -)))
123 -* (((
124 -Power Input: 12V 2A, DC
125 -)))
65 +* Work Temperature: -20 ~~ 65°C
66 +* Storage Temperature: -20 ~~ 65°C
67 +* Power Input: 12V 2A, DC
126 126  
127 -(((
128 -**~ Operating Condition:**
129 -)))
130 130  
131 -* (((
132 -Work Temperature: -20 ~~ 65°C
133 -)))
134 -* (((
135 -Storage Temperature: -20 ~~ 65°C
136 -)))
137 -* (((
138 -Power Input: 12V 2A, DC
139 -)))
140 140  
141 -===== 1.3 Features =====
142 142  
72 +*
73 +*1. Features
143 143  * Open-Source Linux system
144 144  * RPi4 with 2G /4G or 8G RAM
145 145  * Managed by Web GUI, SSH via Internet
... ... @@ -155,284 +155,199 @@
155 155  * Include prepaid $40 onboarding cost and $10 location cost.
156 156  * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]].
157 157  
158 -===== 1.4 Label info and login name =====
159 159  
160 160  
161 -(% style="text-align:center" %)
162 -[[image:1651803959860-394.png||height="653" width="490"]]
163 163  
164 164  
165 165  
166 -(((
167 -**~ Label information:**
168 -)))
94 +1.
95 +11. Label info and login name
169 169  
170 -(((
171 -
172 -)))
97 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image002.jpg]]
173 173  
174 -(((
175 -**~ Device host name:**      (% class="mark" %)dragino-xxxxxx
176 -)))
177 177  
178 -(((
179 -**~ Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
180 -)))
100 +**Label information:**
181 181  
182 -(((
183 -**~ Miner animal name**: xxx-xxx-xxx
184 -)))
185 185  
186 -(((
187 -**~ Miner address**:          112xxxxxx
188 -)))
103 +**Device host name//~://**// dragino-xxxxxx//
189 189  
190 -(((
191 -**~ Eth MAC address**: A8: 40: 41: EF: FE: CD
192 -)))
105 +**Band**//:                             US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864//
193 193  
194 -(((
195 -**~ Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
196 -)))
107 +**//Miner animal name//**//: xxx-xxx-xxx//
197 197  
198 -(((
199 -**~ SN**:  device serial number.
200 -)))
109 +**//Miner address//**//:          112xxxxxx//
201 201  
111 +**Eth MAC address**//: A8: 40: 41: EF: FE: CD//
202 202  
203 -==== 2. Quick Start & Onboarding ====
113 +**Login**//:                         root/d59f2d5b (the root is the Login account for the Web-UI and SSH.)//
204 204  
205 -(((
206 -(((
207 - The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after
208 -)))
115 +**SN**//: device serial number.//
209 209  
210 -(((
211 - connecting to its Wi-Fi network, or via its WAN Ethernet port.
212 -)))
213 -)))
214 214  
215 -(% class="wikigeneratedid" id="H-2" %)
216 -(((
217 -
218 -)))
219 219  
220 -===== 2.1  Connect HP0D Web UI =====
221 221  
222 -====== 2.1.1 via HP0D’s Access Point. ======
120 +1. Quick Start & Onboarding
223 223  
224 -(((
225 - At the first boot of HP0D, it will auto generate a Wi-Fi network[[image:1651804327535-321.png||height="325" style="float:right" width="199"]]
226 -)))
122 +The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
227 227  
228 -(((
229 -
230 -)))
231 231  
232 -(((
233 - called           : **//HPD-dragino-xxxxxx//**
234 -)))
125 +1.
126 +11. Connect HP0D Web UI
127 +111. [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image003.png]] via HP0D’s Access Point.
235 235  
236 -(((
237 - with password:  **//dragino+dragino//**
238 -)))
129 +At the first boot of HP0D, it will auto generate a Wi-Fi network
239 239  
240 -(((
241 -
242 -)))
243 243  
244 -(((
245 -
246 -)))
247 247  
248 -(((
249 - You can use a PC to connect to this Wi-Fi network. The PC will
250 -)))
251 251  
252 -(((
253 - get an IP address 10.130.1.xxx and the HP0D has the default
254 -)))
255 255  
256 -(((
257 - IP 10.130.1.1
258 -)))
135 + called           : **//HPD-dragino-xxxxxx//**
259 259  
137 +with password:  **//dragino+dragino//**
260 260  
261 261  
262 262  
141 +You can use a PC to connect to this Wi-Fi network. The PC will
263 263  
143 +get an IP address 10.130.1.xxx and the HP0D has the default
264 264  
265 -(% style="text-align:center" %)
266 -[[image:1651804397792-591.png]]
145 +IP 10.130.1.1
267 267  
268 268  
148 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image004.png]]
269 269  
270 -====== 2.1.2 Connect via HP0D hostname ======
271 271  
272 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
273 273  
274 - PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
275 275  
276 - Web-UI via HP0D’s hostname.
153 +1.
154 +11.
155 +111. Connect via HP0D hostname
277 277  
157 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
278 278  
279 - Like: __**//http:~/~/dragino-4ba54a//**__
159 +PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
280 280  
161 +Web-UI via HP0D’s hostname.
281 281  
282 -(% style="text-align:center" %)
283 -[[image:1651804629009-699.png]]
284 284  
164 +Like: **//http:~/~/dragino-4ba54a//**
285 285  
286 -====== 2.1.3 Connect via Ethernet Port ======
166 + [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image005.png]]
287 287  
288 -(((
289 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the
290 -)))
291 291  
292 -(((
293 - router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
294 -)))
169 +1.
170 +11.
171 +111. Connect via Ethernet Port
295 295  
296 -(((
297 -
298 -)))
299 299  
300 - If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
174 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
301 301  
302 -(% style="text-align:center" %)
303 -[[image:1651804782523-623.png]]
304 304  
177 +If you get the IP address form route, like~:// **10.130.2.42**,// you can use this IP address to connect the WEB UI or SSH access of HP0D.
305 305  
179 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image006.png]]
306 306  
307 -===== 2.2 Generate QR Code =====
308 308  
309 -(((
310 - Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
311 -)))
312 312  
313 -(((
314 - Note: After onboarding, this wallet will become owner of this hotspot.
315 -)))
183 +1.
184 +11. Generate QR Code
316 316  
317 -(% style="text-align:center" %)
318 -[[image:image-20220506140312-1.png]]
186 +Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
319 319  
188 +Note: After onboarding, this wallet will become owner of this hotspot.
320 320  
321 -===== 2.3 Onboarding Hotspot =====
190 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image007.png]]
322 322  
323 -(((
324 - ~1. Download the Helium Hotspot APP from the Apple or Google Play store.
325 -)))
326 326  
327 -(((
328 - Note: the APP version need to be greater than 3.11.
329 -)))
330 330  
331 -(((
332 -
333 -)))
334 334  
335 -(((
336 - 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose
337 -)))
195 +1.
196 +11. Onboarding Hotspot
197 +1. Download the Helium Hotspot APP from the Apple or Google Play store.
338 338  
339 -(((
340 - the ‘DRAGINO Miner HP0D’
341 -)))
199 +Note: the APP version need to be greater than 3.11.
342 342  
343 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
344 344  
345 - 3. Scan the QR Code you generated in the previous step.
202 +1. [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image008.jpg]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image009.jpg]]
203 +To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
346 346  
347 -(% style="text-align:center" %)
348 -[[image:1651828211026-220.png||height="405" width="191"]]
349 349  
350 - 4. Onboarding your device
206 +1. Scan the QR Code you generated in the previous step.
351 351  
352 - Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of
208 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image010.jpg]]
353 353  
354 - mobile to onboarding server might have issue.
355 355  
356 - [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]]
211 +1. Onboarding your device
357 357  
358 - [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]]
213 +Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.
359 359  
215 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image011.jpg]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image012.jpg]]
360 360  
361 -5. Check onboarding status
362 362  
363 - You can check from mobile:
218 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image013.jpg]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image014.jpg]]
364 364  
365 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]]
366 366  
367 - You can also see the hotspot status in below link:
368 368  
369 - https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
370 370  
371 - Example:
223 +1. Check onboarding status
372 372  
373 - Green Synced means hotspot works normal.
225 +You can check from mobile:
374 374  
375 -(% style="text-align:center" %)
376 -[[image:1651828427715-679.png||height="374" width="635"]]
227 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image015.png]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image016.jpg]]
377 377  
229 +You can also see the hotspot status in below link:
378 378  
379 -===== 2.4 Set the Port Forwarding =====
231 +https:~/~/explorer.helium.com/hotspots/**//<YOUR_HOTSPORT_KEY>//**
380 380  
381 -(((
382 - Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times
383 -)))
233 +Example:
384 384  
385 -(((
386 - it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues
387 -)))
235 +Green Synced means hotspot works normal.
388 388  
389 -(((
390 - you may have.
391 -)))
237 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image017.png]]
392 392  
393 -(% style="text-align:center" %)
394 -[[image:1651828514449-658.png]]
395 395  
396 -(((
397 -
398 -)))
399 399  
400 -(((
401 - Note: Please refer to more detailed Settings
402 -)))
403 403  
404 -(((
405 - [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
406 -)))
407 407  
408 -(((
409 - [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
410 -)))
243 +1.
244 +11. Set the Port Forwarding
411 411  
412 412  
413 -==== 3. Check the configuration of HP0D ====
247 +Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
414 414  
415 -===== 3.1 LoRa frequency configuration =====
249 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image018.png]]
416 416  
417 -(% style="text-align:center" %)
418 -[[image:1651828687205-178.png||height="323" width="657"]]
419 419  
252 +Note: Please refer to more detailed Settings
420 420  
254 +[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
421 421  
422 -===== 3.2 Check the LoRaWAN serveraddress =====
256 +[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
423 423  
424 424  
425 -(% style="text-align:center" %)
426 -[[image:1651828703680-156.png||height="349" width="672"]]
427 427  
428 428  
429 429  
262 +1. Check the configuration of HP0D
263 +11. LoRa frequency configuration
430 430  
431 431  
266 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image019.png]]
432 432  
268 +1.
269 +11. Check the LoRaWAN serveraddress.
433 433  
271 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image020.png]]
434 434  
435 -1.
273 +
274 +
275 +
276 +
277 +
278 +
279 +
280 +
281 +1.
436 436  11. Check Miner configuration
437 437  
438 438  [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image021.png]]
... ... @@ -482,9 +482,10 @@
482 482  //Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.//
483 483  
484 484  
485 -1.
331 +1.
486 486  11. Onboarding ~-~- Unable to access Web-UI ~-~-> Miner
487 487  
334 +
488 488  //User can login the HP0D, able to access other Web Pages except miner page//
489 489  
490 490  
... ... @@ -491,7 +491,7 @@
491 491  //If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.//
492 492  
493 493  
494 -1.
341 +1.
495 495  11. Onboarding ~-~- Some parameters in miner page show timeout
496 496  
497 497  [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image025.png]]
... ... @@ -503,7 +503,7 @@
503 503  //It might relate to the network where might up to 10mins//
504 504  
505 505  
506 -1.
353 +1.
507 507  11. Onboarding – Bad Gaterway
508 508  
509 509  [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image027.png]]
... ... @@ -511,7 +511,7 @@
511 511  //This is caused by the process leads too long which just need to refresh the page.//
512 512  
513 513  
514 -1.
361 +1.
515 515  11. Onboarding ~-~- Why did QR Code generate is aways fail?
516 516  
517 517  [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]]
... ... @@ -519,7 +519,7 @@
519 519  This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail
520 520  
521 521  
522 -1.
369 +1.
523 523  11. Onboarding ~-~- Why is the QR Code not quite the same as the manual?
524 524  
525 525  [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]]
... ... @@ -527,7 +527,7 @@
527 527  Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
528 528  
529 529  
530 -1.
377 +1.
531 531  11. Onboarding – MAC address is ‘Unknown’ after scan QR Code
532 532  
533 533  [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]]
... ... @@ -535,7 +535,7 @@
535 535  If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve.
536 536  
537 537  
538 -1.
385 +1.
539 539  11. Onboarding – MAC address is being refreshed after scan QR Code
540 540  
541 541  //After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.//
... ... @@ -548,7 +548,7 @@
548 548  
549 549  
550 550  
551 -1.
398 +1.
552 552  11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’
553 553  
554 554  //This is caused by the server connection delay, which does not affect the normal use.//
... ... @@ -556,7 +556,7 @@
556 556  [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]]
557 557  
558 558  
559 -*
406 +*
560 560  *1. Mobile APP crash after scan the QR Code?
561 561  * //Make sure you have input the correct Wallet address to generate QR Code.//
562 562  * //Make sure your mobile app uses the same wallet address as the one to generate QR Code.//
... ... @@ -563,7 +563,8 @@
563 563  * //Make sure your mobile app’s relevant permission are enabled.//
564 564  * //Known: The Android 11 version may cause this kind of issue.//
565 565  
566 -1.
413 +
414 +1.
567 567  11. Why the frequency/region is not the same what I purchased?
568 568  
569 569  //Each HP0D is inspected and configured prior to shipping.//
... ... @@ -571,7 +571,7 @@
571 571  //If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
572 572  
573 573  
574 -1.
422 +1.
575 575  11. Can use the frequency to a region where is not support?
576 576  
577 577  //Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
... ... @@ -579,7 +579,7 @@
579 579  [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
580 580  
581 581  
582 -1.
430 +1.
583 583  11. Can change the frequency of the HP0D Miner?
584 584  
585 585  //We do not recommend doing this, it may damage your device//
... ... @@ -590,6 +590,7 @@
590 590  
591 591  1. Supports
592 592  
441 +
593 593  //If you are experiencing issues and can’t solve, you can send mail to//
594 594  
595 595  [[//support@dragino.com//>>mailto:support@dragino.com]]
... ... @@ -601,6 +601,7 @@
601 601  
602 602  1. Order Info
603 603  
453 +
604 604  **HP0D-XXX**
605 605  
606 606  **XXX**: Frequency Band
... ... @@ -608,6 +608,8 @@
608 608  * 868: For Bands: EU868,IN865
609 609  * 915: For Bands: US915,AU915,AS923,KR920
610 610  
461 +
462 +
611 611  1. Manufacturer Info
612 612  
613 613  **Shenzhen Dragino Technology Development co. LTD**
... ... @@ -634,3 +634,5 @@
634 634  
635 635  
636 636  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
489 +
490 +
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