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Last modified by Xiaoling on 2024/10/21 15:44
From version 27.1
edited by Xiaoling
on 2022/05/06 17:10
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To version 73.12
edited by Xiaoling
on 2022/05/07 17:05
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Summary

Details

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Content
... ... @@ -11,7 +11,6 @@
11 11  
12 12  
13 13  
14 -
15 15  {{toc/}}
16 16  
17 17  
... ... @@ -20,99 +20,109 @@
20 20  ===== 1.1 What is HP0D =====
21 21  
22 22  (((
23 - The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, optional 3G or 4G.
24 -)))
25 -
26 26  (((
27 - The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
28 -)))
29 -
30 30  (((
31 -
24 +The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
32 32  )))
33 -
34 -(((
35 - HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip.
36 36  )))
37 -
38 -(((
39 - It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is
40 40  )))
41 41  
42 42  (((
43 - fully compatible with LoRaWAN protocol. HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining**
44 -)))
45 -
46 46  (((
47 -**~ and connects max 2 x LoRaWAN servers at the same time**.
48 -)))
49 -
50 50  (((
51 -
32 +HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
52 52  )))
53 -
54 -(((
55 -**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to
56 56  )))
57 -
58 -(((
59 - input HNT wallet address and use QR  Code to onboarding HP0D when it arrives.
60 60  )))
61 61  
62 62  (((
63 -
38 +(((
39 +(((
40 +HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
64 64  )))
42 +)))
43 +)))
65 65  
66 66  (((
67 - HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to
46 +(((
47 +(((
48 +**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
68 68  )))
50 +)))
51 +)))
69 69  
70 70  (((
71 - use in their own LoRaWAN network.
54 +(((
55 +(((
56 +HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
72 72  )))
58 +)))
59 +)))
73 73  
74 74  
75 75  ===== 1.2 Specifications =====
76 76  
77 77  (((
65 +(((
78 78  **~ Hardware System:**
79 79  )))
68 +)))
80 80  
81 81  (((
71 +(((
82 82   Linux Part:
83 83  )))
74 +)))
84 84  
85 85  * (((
77 +(((
86 86  Raspberry Pi 4
87 87  )))
80 +)))
88 88  
89 89  (((
83 +(((
90 90  **~ Interface:**
91 91  )))
86 +)))
92 92  
93 93  * (((
89 +(((
94 94  10M/100M RJ45 Ports x 1
95 95  )))
92 +)))
96 96  * (((
94 +(((
97 97  LoRaWAN Wireless
98 98  )))
97 +)))
99 99  * (((
99 +(((
100 100  Power Input: 12V 2A, DC
101 101  )))
102 +)))
102 102  
103 103  (((
105 +(((
104 104  **~ Operating Condition:**
105 105  )))
108 +)))
106 106  
107 107  * (((
111 +(((
108 108  Work Temperature: -20 ~~ 65°C
109 109  )))
114 +)))
110 110  * (((
116 +(((
111 111  Storage Temperature: -20 ~~ 65°C
112 112  )))
119 +)))
113 113  * (((
121 +(((
114 114  Power Input: 12V 2A, DC
115 115  )))
124 +)))
116 116  
117 117  ===== 1.3 Features =====
118 118  
... ... @@ -134,53 +134,64 @@
134 134  ===== 1.4 Label info and login name =====
135 135  
136 136  
137 -(% style="text-align:center" %)
138 -[[image:1651803959860-394.png||height="653" width="490"]]
146 +[[image:1651803959860-394.png||height="500" width="375"]]
139 139  
140 -
141 -
142 142  (((
143 -**~ Label information:**
144 -)))
145 -
146 146  (((
147 -
150 +**Label information:**
148 148  )))
152 +)))
149 149  
150 150  (((
151 -**~ Device host name:**      (% class="mark" %)dragino-xxxxxx
155 +(((
156 +**Device host name:**      (% class="mark" %)dragino-xxxxxx
152 152  )))
158 +)))
153 153  
154 154  (((
155 -**~ Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
161 +(((
162 +**Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
156 156  )))
164 +)))
157 157  
158 158  (((
159 -**~ Miner animal name**: xxx-xxx-xxx
167 +(((
168 +**Miner animal name**: xxx-xxx-xxx
160 160  )))
170 +)))
161 161  
162 162  (((
163 -**~ Miner address**:          112xxxxxx
173 +(((
174 +**Miner address**:          112xxxxxx
164 164  )))
176 +)))
165 165  
166 166  (((
167 -**~ Eth MAC address**: A8: 40: 41: EF: FE: CD
179 +(((
180 +**Eth MAC address**: A8: 40: 41: EF: FE: CD
168 168  )))
182 +)))
169 169  
170 170  (((
171 -**~ Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
185 +(((
186 +**Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
172 172  )))
188 +)))
173 173  
174 174  (((
175 -**~ SN**:  device serial number.
191 +(((
192 +**SN**:  device serial number.
176 176  )))
194 +)))
177 177  
178 178  
179 179  ==== 2. Quick Start & Onboarding ====
180 180  
181 181  (((
182 - The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
200 +(((
201 +The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
183 183  )))
203 +)))
184 184  
185 185  (% class="wikigeneratedid" id="H-2" %)
186 186  (((
... ... @@ -191,316 +191,418 @@
191 191  
192 192  ====== 2.1.1 via HP0D’s Access Point. ======
193 193  
194 - At the first boot of HP0D, it will auto generate a Wi-Fi network[[image:1651804327535-321.png||height="325" style="float:right" width="199"]]
214 +(((
215 +(((
216 +At the first boot of HP0D, it will auto generate a Wi-Fi network
195 195  
218 +[[image:1651804327535-321.png||height="325" width="199"]]
219 +)))
220 +)))
196 196  
197 - called           : **//HPD-dragino-xxxxxx//**
222 +(((
223 +(((
224 +
225 +)))
226 +)))
198 198  
199 - with password:  **//dragino+dragino//**
228 +(((
229 +(((
230 +(% class="box infomessage" %)
231 +(((
232 + called           : **//HPD-dragino-xxxxxx//**
233 +)))
234 +)))
235 +)))
200 200  
237 +(((
238 +(((
239 +(% class="box infomessage" %)
240 +(((
241 + with password:  **//dragino+dragino//**
242 +)))
243 +)))
244 +)))
201 201  
246 +(((
247 +(((
248 +You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
249 +)))
250 +)))
202 202  
203 - You can use a PC to connect to this Wi-Fi network. The PC will
252 +[[image:1651804397792-591.png||height="402" width="763"]]
204 204  
205 - get an IP address 10.130.1.xxx and the HP0D has the default
206 206  
207 - IP 10.130.1.1
208 -
209 -
210 -
211 -(% style="text-align:center" %)
212 -[[image:1651804397792-591.png]]
213 -
214 -
215 -
216 216  ====== 2.1.2 Connect via HP0D hostname ======
217 217  
218 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
257 +(((
258 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
219 219  
220 - PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
260 +Like: __**//http:~/~/dragino-4ba54a//**__
261 +)))
221 221  
222 - Web-UI via HP0D’s hostname.
223 -
224 -
225 - Like: __**//http:~/~/dragino-4ba54a//**__
226 -
227 -
228 -(% style="text-align:center" %)
229 229  [[image:1651804629009-699.png]]
230 230  
231 231  
232 232  ====== 2.1.3 Connect via Ethernet Port ======
233 233  
234 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP  address the router has assigned to the HP0D.
268 +(((
269 +(((
270 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
271 +)))
272 +)))
235 235  
274 +(((
275 +If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
276 +)))
236 236  
237 - If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
238 -
239 -(% style="text-align:center" %)
240 240  [[image:1651804782523-623.png]]
241 241  
242 242  
243 -
244 244  ===== 2.2 Generate QR Code =====
245 245  
246 - Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
283 +(((
284 +Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
285 +)))
247 247  
248 - Note: After onboarding, this wallet will become owner of this hotspot.
287 +(((
288 +Note: After onboarding, this wallet will become owner of this hotspot.
289 +)))
249 249  
250 -(% style="text-align:center" %)
251 -[[image:image-20220506140312-1.png]]
291 +[[image:image-20220506140312-1.png||height="435" width="438"]]
252 252  
253 253  
254 -
255 255  ===== 2.3 Onboarding Hotspot =====
256 256  
257 - ~1. Download the Helium Hotspot APP from the Apple or Google Play store.
296 +(((
297 +~1. Download the Helium Hotspot APP from the Apple or Google Play store.
298 +)))
258 258  
259 - Note: the APP version need to be greater than 3.11.
300 +(((
301 +Note: the APP version need to be greater than 3.11.
260 260  
261 - 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
303 +
304 +)))
262 262  
263 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
306 +(((
307 +2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
308 +)))
264 264  
265 - 3. Scan the QR Code you generated in the previous step.
310 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
266 266  
267 267  
268 - 4. Onboarding your device
313 +3. Scan the QR Code you generated in the previous step.
269 269  
270 -Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.
315 +[[image:1651828211026-220.png||height="405" width="191"]]
271 271  
272 - [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]]
273 273  
318 +(((
319 +4. Onboarding your device
320 +)))
274 274  
322 +(((
323 +Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue. 
324 +)))
275 275  
326 +[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
276 276  
328 + [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
277 277  
278 278  
279 -1. Check onboarding status
331 +5. Check onboarding status
280 280  
281 281  You can check from mobile:
282 282  
283 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image015.png]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image016.jpg]]
335 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
284 284  
285 285  You can also see the hotspot status in below link:
286 286  
287 -https:~/~/explorer.helium.com/hotspots/**//<YOUR_HOTSPORT_KEY>//**
339 +https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
288 288  
289 289  Example:
290 290  
291 291  Green Synced means hotspot works normal.
292 292  
293 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image017.png]]
345 +[[image:1651828427715-679.png||height="374" width="635"]]
294 294  
295 295  
348 +===== 2.4 Set the Port Forwarding =====
296 296  
350 +(((
351 +Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
352 +)))
297 297  
354 +[[image:1651828514449-658.png]]
298 298  
299 -1.
300 -11. Set the Port Forwarding
356 +(((
357 +
358 +)))
301 301  
302 -Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
303 -
304 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image018.png]]
305 -
306 -
360 +(((
307 307  Note: Please refer to more detailed Settings
362 +)))
308 308  
364 +(((
309 309  [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
366 +)))
310 310  
368 +(((
311 311  [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
370 +)))
312 312  
313 313  
373 +==== 3. Check the configuration of HP0D ====
314 314  
375 +===== 3.1 LoRa frequency configuration =====
315 315  
377 +[[image:1651828687205-178.png||height="323" width="657"]]
316 316  
317 -1. Check the configuration of HP0D
318 -11. LoRa frequency configuration
319 319  
320 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image019.png]]
380 +===== 3.2 Check the LoRaWAN serveraddress =====
321 321  
322 -1.
323 -11. Check the LoRaWAN serveraddress.
382 +[[image:1651828703680-156.png||height="349" width="672"]]
324 324  
325 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image020.png]]
326 326  
385 +===== 3.3 Check Miner configuration =====
327 327  
387 +[[image:image-20220506181408-1.png||height="451" width="513"]]
328 328  
389 +(((
390 +**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**
391 +)))
329 329  
330 330  
394 +==== 4. Installation of Antenna ====
331 331  
396 +(((
397 +HP0D use Fiber Glass Antenna.
398 +)))
332 332  
400 +[[image:1651832158606-882.png]]
333 333  
402 +(((
403 +
404 +)))
334 334  
335 -1.
336 -11. Check Miner configuration
406 +(((
407 +User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
408 +)))
337 337  
338 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image021.png]]
410 +(((
411 +[[image:1651832205608-998.png||height="349" width="198"]]
412 +)))
339 339  
340 -**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,**
414 +==== 5. SSH Access for Linux console ====
341 341  
416 +(((
417 +IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
418 +)))
342 342  
420 +(((
421 +Port:         22
422 +)))
343 343  
424 +(((
425 +User Name:      **root**
426 +)))
344 344  
428 +(((
429 +Password:         **Randomly generated （(% class="mark" %)found on device’s label(%%) ）**
430 +)))
345 345  
346 -1. Installation of Antenna
432 +(((
433 +After logging in, you will be in the Linux console and can enter commands as shown below.
434 +)))
347 347  
348 -HP0D use Fiber Glass Antenna.
436 +[[image:1651832284160-991.png]]
349 349  
350 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image022.png]]
351 351  
352 -User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
439 +==== **6. How to change the Wireless function of HP0D** ====
353 353  
441 +The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.
354 354  
355 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image023.png]]
443 +===== **6.1 Access the Linux console.** =====
356 356  
445 +Follow the previous step of Step 5.
357 357  
358 358  
448 +===== 6.2 Install the package of network-manager. =====
359 359  
450 +Run commands:
360 360  
361 -1. SSH Access for Linux console
452 +(% class="box infomessage" %)
453 +(((
454 + apt update
455 + apt install network-manager
456 +)))
362 362  
363 -IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
458 +[[image:image-20220507140730-1.png]]
364 364  
365 -Port:         22
366 366  
367 -User Name:      **root**
461 +===== 6.3 Reboot the device. =====
368 368  
369 -Password:         **Randomly generated （found on device’s label ）**
463 +Run command:
370 370  
465 +(% class="box infomessage" %)
466 +(((
467 + reboot
468 +)))
371 371  
372 -After logging in, you will be in the Linux console and can enter commands as shown below.
470 +[[image:image-20220507140814-2.png]]
373 373  
374 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image024.png]]
472 +===== 6.4 Check the wireless type =====
375 375  
474 +Run command:
376 376  
476 +(% class="box infomessage" %)
477 +(((
478 + iw dev
479 +)))
377 377  
481 +[[image:image-20220507140941-3.png]]
378 378  
379 -1. Trouble Shootings
380 -11. How to get a wallet address?
483 +===== 6.5 Connect the WiFi. =====
381 381  
382 -//Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.//
485 +Run command:
383 383  
487 +(% class="box infomessage" %)
488 +(((
489 + nmtui
490 +)))
384 384  
385 -1.
386 -11. Onboarding ~-~- Unable to access Web-UI ~-~-> Miner
492 +[[image:image-20220507140953-4.png]]
387 387  
388 -//User can login the HP0D, able to access other Web Pages except miner page//
389 389  
495 +==== 7. Trouble Shootings ====
390 390  
391 -//If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.//
497 +===== 7.1 How to get a wallet address? =====
392 392  
499 +Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
393 393  
394 -1.
395 -11. Onboarding ~-~- Some parameters in miner page show timeout
396 396  
397 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image025.png]]
502 +===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
398 398  
399 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image026.png]]
504 +(((
505 +User can login the HP0D, able to access other Web Pages except miner page.
506 +)))
400 400  
401 -//HP0D is establish connection to Helium server and not finished. And you might see above.//
508 +(((
509 +If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
510 +)))
402 402  
403 -//It might relate to the network where might up to 10mins//
404 404  
513 +===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout =====
405 405  
406 -1.
407 -11. Onboarding – Bad Gaterway
515 +[[image:image-20220506182042-2.png||height="250" width="516"]]
408 408  
409 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image027.png]]
517 +[[image:1651832455372-647.png||height="224" width="520"]]
410 410  
411 -//This is caused by the process leads too long which just need to refresh the page.//
519 +HP0D is establish connection to Helium server and not finished. And you might see above.
412 412  
521 +It might relate to the network where might up to 10mins.
413 413  
414 -1.
415 -11. Onboarding ~-~- Why did QR Code generate is aways fail?
416 416  
417 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]]
524 +===== 7.4 Onboarding – Bad Gaterway =====
418 418  
419 -This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail
526 +[[image:1651832583790-633.png]]
420 420  
528 +This is caused by the process leads too long which just need to refresh the page.
421 421  
422 -1.
423 -11. Onboarding ~-~- Why is the QR Code not quite the same as the manual?
424 424  
425 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]]
531 +7.5 Onboarding ~-~- Why did QR Code generate is aways fail?
426 426  
427 -Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
533 +[[image:image-20220506182424-3.png]]
428 428  
535 +(((
536 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.
537 +)))
429 429  
430 -1.
431 -11. Onboarding – MAC address is ‘Unknown’ after scan QR Code
432 432  
433 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]]
540 +===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? =====
434 434  
435 -If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve.
542 +[[image:1651832742262-209.png||height="297" width="365"]]
436 436  
544 +(((
545 +Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
546 +)))
437 437  
438 -1.
439 -11. Onboarding – MAC address is being refreshed after scan QR Code
440 440  
441 -//After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.//
549 +===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
442 442  
551 +[[image:1651832811038-780.png||height="462" width="216"]]
443 443  
444 -//If you don’t see MAC address, make sure your mobile has good internet connection.//
553 +(((
554 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve.
555 +)))
445 445  
446 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]]
447 447  
558 +===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code =====
448 448  
560 +(((
561 +After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.
562 +)))
449 449  
564 +(((
565 +If you don’t see MAC address, make sure your mobile has good internet connection.
566 +)))
450 450  
451 -1.
452 -11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’
568 +[[image:1651832880009-473.png]]
453 453  
454 -//This is caused by the server connection delay, which does not affect the normal use.//
455 455  
456 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]]
571 +===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====
457 457  
573 +This is caused by the server connection delay, which does not affect the normal use.
458 458  
459 -*
460 -*1. Mobile APP crash after scan the QR Code?
461 -* //Make sure you have input the correct Wallet address to generate QR Code.//
462 -* //Make sure your mobile app uses the same wallet address as the one to generate QR Code.//
463 -* //Make sure your mobile app’s relevant permission are enabled.//
464 -* //Known: The Android 11 version may cause this kind of issue.//
575 +[[image:1651832959907-357.png]]
465 465  
466 -1.
467 -11. Why the frequency/region is not the same what I purchased?
468 468  
469 -//Each HP0D is inspected and configured prior to shipping.//
578 +===== 7.10 Mobile APP crash after scan the QR Code? =====
470 470  
471 -//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
580 +* Make sure you have input the correct Wallet address to generate QR Code.
581 +* Make sure your mobile app uses the same wallet address as the one to generate QR Code.
582 +* Make sure your mobile app’s relevant permission are enabled.
583 +* Known: The Android 11 version may cause this kind of issue.
472 472  
473 473  
474 -1.
475 -11. Can use the frequency to a region where is not support?
586 +===== 7.11 Why the frequency/region is not the same what I purchased? =====
476 476  
477 -//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
588 +(((
589 +Each HP0D is inspected and configured prior to shipping.
590 +)))
478 478  
479 -[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
592 +(((
593 +If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.
594 +)))
480 480  
481 481  
482 -1.
483 -11. Can change the frequency of the HP0D Miner?
597 +===== 7.12 Can use the frequency to a region where is not support? =====
484 484  
485 -//We do not recommend doing this, it may damage your device//
599 +(((
600 +Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:
601 +)))
486 486  
603 +(((
604 +[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
605 +)))
487 487  
488 488  
608 +===== 7.13 Can change the frequency of the HP0D Miner? =====
489 489  
610 +We do not recommend doing this, it may damage your device
490 490  
491 -1. Supports
492 492  
493 -//If you are experiencing issues and can’t solve, you can send mail to//
613 +==== 8. Supports ====
494 494  
495 -[[//support@dragino.com//>>mailto:support@dragino.com]]
615 +(((
616 +If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].
617 +)))
496 496  
497 -//With your question as detail as possible. We will reply and help you in the shortest.//
619 +(((
620 +With your question as detail as possible. We will reply and help you in the shortest.
621 +)))
498 498  
499 499  
624 +==== 9. Order Info ====
500 500  
501 -
502 -1. Order Info
503 -
504 504  **HP0D-XXX**
505 505  
506 506  **XXX**: Frequency Band
... ... @@ -508,29 +508,56 @@
508 508  * 868: For Bands: EU868,IN865
509 509  * 915: For Bands: US915,AU915,AS923,KR920
510 510  
511 -1. Manufacturer Info
512 512  
634 +==== 10. Manufacturer Info ====
635 +
636 +(((
513 513  **Shenzhen Dragino Technology Development co. LTD**
638 +)))
514 514  
640 +(((
515 515  Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
642 +)))
516 516  
644 +(((
517 517  LongCheng Street, LongGang District ; Shenzhen 518116,China
646 +)))
518 518  
519 519  
520 -1. FCC Warning
649 +==== 11. FCC Warning ====
521 521  
651 +(((
522 522  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
653 +)))
523 523  
655 +(((
524 524  ~-~- Reorient or relocate the receiving antenna.
657 +)))
525 525  
659 +(((
526 526  ~-~- Increase the separation between the equipment and receiver.
661 +)))
527 527  
663 +(((
528 528  ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
665 +)))
529 529  
667 +(((
530 530  ~-~- Consult the dealer or an experienced radio/TV technician for help.
669 +)))
531 531  
671 +(((
672 +
673 +)))
532 532  
675 +(((
533 533  Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
677 +)))
534 534  
679 +(((
680 +
681 +)))
535 535  
683 +(((
536 536  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
685 +)))
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