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Last modified by Xiaoling on 2024/10/21 15:44
From version 24.1
edited by Xiaoling
on 2022/05/06 14:30
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To version 78.1
edited by Xiaoye
on 2022/05/24 14:34
Change comment: There is no comment for this version

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Title
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1 -HP0D
1 +HP0D Full Hotspot for Helium
Author
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1 -XWiki.Xiaoling
1 +XWiki.Xiaoye
Content
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1 -
2 -
3 -
4 4  (% style="text-align:center" %)
5 -[[image:1651802206983-860.png||height="645" width="602"]]
2 +[[image:1651802206983-860.png||height="427" width="398"]]
6 6  
7 7  
5 +(((
8 8  **HP0D Full Hotspot for Helium User Manual**
9 9  
8 +
9 +)))
10 10  
11 +**Table of Contents：**
12 +
11 11  {{toc/}}
12 12  
13 -==== ====
14 14  
15 -==== ====
16 += **1. Introduction** =
16 16  
17 -==== 1. Introduction ====
18 +== **1.1 What is HP0D** ==
18 18  
19 -===== 1.1 What is HP0D =====
20 +(((
21 +The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
22 +)))
20 20  
21 - The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
24 +(((
25 +HP0D has passed Helium Full Hotspot Approval. It supports the (% style="color:#037691" %)** miner feature from Helium** (% style="color:black" %) and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, (% style="color:#037691" %)**users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
26 +)))
22 22  
23 - HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol. HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
28 +(((
29 +(% style="color:#037691" %)**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. (% style="color:black" %)It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
30 +)))
24 24  
25 -**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR  Code to onboarding HP0D when it arrives.
32 +(((
33 +HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
34 +)))
26 26  
27 - HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
36 +== **1.2 Specifications** ==
28 28  
29 -
30 -===== 1.2 Specifications =====
31 -
32 -**~ Hardware System:**
33 -
38 +**~ Hardware System:**
34 34   Linux Part:
35 35  
36 36  * Raspberry Pi 4
37 37  
38 -**~ Interface:**
43 +**~ Interface:**
39 39  
40 40  * 10M/100M RJ45 Ports x 1
41 41  * LoRaWAN Wireless
42 42  * Power Input: 12V 2A, DC
43 43  
44 -**~ Operating Condition:**
49 +**~ Operating Condition:**
45 45  
46 46  * Work Temperature: -20 ~~ 65°C
47 47  * Storage Temperature: -20 ~~ 65°C
48 48  * Power Input: 12V 2A, DC
49 49  
55 +== **1.3 Features** ==
50 50  
51 -===== 1.3 Features =====
52 -
53 53  * Open-Source Linux system
54 54  * RPi4 with 2G /4G or 8G RAM
55 55  * Managed by Web GUI, SSH via Internet
... ... @@ -65,387 +65,545 @@
65 65  * Include prepaid $40 onboarding cost and $10 location cost.
66 66  * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]].
67 67  
72 +== **1.4 Label info and login name** ==
68 68  
69 -===== 1.4 Label info and login name =====
70 70  
75 +[[image:1651803959860-394.png||height="500" width="375"]]
71 71  
72 -(% style="text-align:center" %)
73 -[[image:1651803959860-394.png||height="653" width="490"]]
77 +===
78 +**1.4.1 Label information:** ===
74 74  
75 75  
81 +**Device hostname:**  (% class="mark" %)dragino-xxxxxx
82 +**Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
83 +**Miner animal name**: xxx-xxx-xxx
84 +**Miner address**:  12xxxxxx
85 +**Eth MAC address**:  A8: 40: 41: EF: FE: CD
86 +**Login**:  root/d59f2d5b (the root is the Login account for the Web-UI and SSH.(%%))
87 +**SN**:  device serial number.
76 76  
77 -**~ Label information:**
78 78  
90 += **2. Quick Start & Onboarding** =
79 79  
80 -**~ Device host name//~://**//      dragino-xxxxxx//
92 +The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
81 81  
82 -**~ Band**//:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864//
83 83  
84 -**// Miner animal name//**//: xxx-xxx-xxx//
95 +== **2.1  Connect HP0D Web UI** ==
85 85  
86 -**// Miner address//**//:          112xxxxxx//
97 +=== **2.1.1 via HP0D’s Access Point** ===
87 87  
88 -**~ Eth MAC address**//: A8: 40: 41: EF: FE: CD//
99 +At the first boot of HP0D, it will auto-generate a Wi-Fi network
89 89  
90 -**~ Login**//:  root/d59f2d5b (the root is the Login account for the Web-UI and SSH.)//
91 91  
92 -**~ SN**//:  device serial number.//
102 +[[image:1651804327535-321.png||height="325" width="199"]]
93 93  
94 94  
95 -==== 2. Quick Start & Onboarding ====
105 +(% class="box infomessage" %)
106 +(((
107 + called  : **//HPD-dragino-xxxxxx//**
108 +)))
96 96  
97 - The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
110 +(% class="box infomessage" %)
111 +(((
112 + with password:  **//dragino+dragino//**
113 +You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
114 +)))
98 98  
99 -(% class="wikigeneratedid" id="H-2" %)
116 +
117 +[[image:1651804397792-591.png||height="386" width="733"]]
118 +
119 +
120 +=== **2.1.2 Connect via HP0D hostname** ===
121 +
122 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connects to the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
123 +
124 + Like: (% class="mark" %)__**//http:~/~/dragino-4ba54a//**__
125 +
126 +
127 +[[image:1651804629009-699.png]]
128 +
129 +=== **2.1.3 Connect via Ethernet Port** ===
130 +
131 +//Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.//
132 +
133 +
134 +//**If you get the IP address from the router, like: (% class="mark" %)10.130.2.42(%%), you can use this IP address to connect the WEB UI or SSH access of HP0D.**//
135 +
136 +
137 +[[image:1651804782523-623.png]]
138 +
139 +
140 +== **2.2 Generate QR Code** ==
141 +
142 +
100 100  (((
144 +//Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.//
145 +)))
146 +
147 +(((
148 +//Note: After onboarding, this wallet will become the owner of this hotspot.//
149 +
101 101  
102 102  )))
103 103  
104 -===== 2.1  Connect HP0D Web UI =====
153 +[[image:image-20220506140312-1.png||height="435" width="438"]]
105 105  
106 -====== 2.1.1 via HP0D’s Access Point. ======
107 107  
108 - At the first boot of HP0D, it will auto generate a Wi-Fi network[[image:1651804327535-321.png||height="325" style="float:right" width="199"]]
156 +== **2.3 Onboarding Hotspot** ==
109 109  
110 110  
111 - called           : **//HPD-dragino-xxxxxx//**
159 +(((
160 +//**1.** Download the Helium Hotspot APP from the Apple or Google Play store.//
161 +)))
112 112  
113 - with password:  **//dragino+dragino//**
163 +(((
164 +**//Note: the APP version needs to be greater than 3.11.//**
114 114  
166 +
167 +)))
115 115  
169 +(((
170 +//**2. **To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’//
116 116  
117 - You can use a PC to connect to this Wi-Fi network. The PC will
172 +
173 +)))
118 118  
119 - get an IP address 10.130.1.xxx and the HP0D has the default
175 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
120 120  
121 - IP 10.130.1.1
122 122  
178 +//**3. **Scan the QR Code you generated in the previous step.//
123 123  
180 +[[image:1651828211026-220.png||height="405" width="191"]]
124 124  
125 -(% style="text-align:center" %)
126 -[[image:1651804397792-591.png]]
127 127  
183 +(((
184 +//**4. **Onboarding your device//
185 +)))
128 128  
187 +(((
188 +Mobile APP will get info from the onboarding server. If the MAC address doesn’t appear, it means the network connection of the mobile to the onboarding server might have an issue.  
129 129  
130 -====== 2.1.2 Connect via HP0D hostname ======
190 +
191 +)))
131 131  
132 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
193 +[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
133 133  
134 - PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
195 + [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
135 135  
136 - Web-UI via HP0D’s hostname.
137 137  
198 +**5. **//Check onboarding status where you can check from mobile~://
138 138  
139 - Like: __**//http:~/~/dragino-4ba54a//**__
200 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
140 140  
141 141  
142 -(% style="text-align:center" %)
143 -[[image:1651804629009-699.png]]
203 +//You can also see the hotspot status in the below link~://
144 144  
205 +//https:~/~/explorer.helium.com/hotspots/**<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>**//
145 145  
146 -====== 2.1.3 Connect via Ethernet Port ======
207 +//Example~://
147 147  
148 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP  address the router has assigned to the HP0D.
149 149  
210 +**//Green Synced means hotspot works normally.//**
150 150  
151 - If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
212 +[[image:1651828427715-679.png||height="374" width="635"]]
152 152  
153 -(% style="text-align:center" %)
154 -[[image:1651804782523-623.png]]
155 155  
215 +== **2.4 Set the Port Forwarding** ==
156 156  
157 157  
158 -===== 2.2 Generate QR Code =====
218 +(((
219 +//Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.//
220 +)))
159 159  
160 - Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
222 +[[image:1651828514449-658.png]]
161 161  
162 - Note: After onboarding, this wallet will become owner of this hotspot.
224 +(((
225 +
226 +)))
163 163  
164 -(% style="text-align:center" %)
165 -[[image:image-20220506140312-1.png]]
228 +(((
229 +Note: Please refer to more detailed Settings
230 +)))
166 166  
232 +(((
233 +[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
234 +)))
167 167  
236 +(((
237 +[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
168 168  
169 -===== 2.3 Onboarding Hotspot =====
239 +
240 +)))
170 170  
171 - ~1. Download the Helium Hotspot APP from the Apple or Google Play store.
242 += **3. Check the configuration of HP0D** =
172 172  
173 - Note: the APP version need to be greater than 3.11.
244 +== **3.1 LoRa frequency configuration** ==
174 174  
175 - 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
176 176  
177 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
247 +[[image:1651828687205-178.png||height="323" width="657"]]
178 178  
179 - 3. Scan the QR Code you generated in the previous step.
180 180  
250 +== **3.2 Check the LoRaWAN Server Address** ==
181 181  
182 - 4. Onboarding your device
183 183  
184 -Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.
253 +[[image:1651828703680-156.png||height="349" width="672"]]
185 185  
186 - [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]]
187 187  
256 +== **3.3 Check Miner configuration** ==
188 188  
189 189  
259 +[[image:image-20220506181408-1.png||height="451" width="513"]]
190 190  
261 +(((
262 +//**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**//
191 191  
264 +
265 +)))
192 192  
193 -1. Check onboarding status
267 += **4. Installation of Antenna** =
194 194  
195 -You can check from mobile:
196 196  
197 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image015.png]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image016.jpg]]
270 +(((
271 +//HP0D uses Fiber Glass Antenna.//
272 +)))
198 198  
199 -You can also see the hotspot status in below link:
274 +[[image:1651832158606-882.png]]
200 200  
201 -https:~/~/explorer.helium.com/hotspots/**//<YOUR_HOTSPORT_KEY>//**
276 +(((
277 +
278 +)))
202 202  
203 -Example:
280 +(((
281 +//The user needs to connect the antenna cable’s SMA connector to the HP03 and connect the N-Type connector to the antenna and install it as below~://
282 +)))
204 204  
205 -Green Synced means hotspot works normal.
284 +(((
285 +[[image:1651832205608-998.png||height="349" width="198"]]
206 206  
207 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image017.png]]
287 +
288 +)))
208 208  
290 += **5. SSH Access for Linux console** =
209 209  
210 210  
293 +(((
294 +**//IP address:  IP address of HP0D or hostname of HP0D ((% class="mark" %)Such as dragino-63920a(%%))//**
295 +)))
211 211  
297 +(((
298 +//Port:  22//
299 +)))
212 212  
213 -1.
214 -11. Set the Port Forwarding
301 +(((
302 +//User Name:      (% style="color:green" %)**root**//
303 +)))
215 215  
216 -Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
305 +(((
306 +//Password:         (% style="color:green" %)**Randomly generated （found on device’s label）**//
217 217  
218 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image018.png]]
308 +
309 +)))
219 219  
311 +(((
312 +//After logging in, you will be in the Linux console and can enter commands as shown below.//
220 220  
221 -Note: Please refer to more detailed Settings
314 +
315 +)))
222 222  
223 -[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
317 +[[image:1651832284160-991.png||height="171" width="729"]]
224 224  
225 -[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
226 226  
320 += **6. How to change the Wireless function of HP0D** =
227 227  
322 +//The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.//
228 228  
229 229  
325 +== **6.1 Access the Linux console.** ==
230 230  
231 -1. Check the configuration of HP0D
232 -11. LoRa frequency configuration
327 +//Follow the previous step of Step 5.//
233 233  
234 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image019.png]]
235 235  
236 -1.
237 -11. Check the LoRaWAN serveraddress.
330 +== **6.2 Install the package of network-manager** ==
238 238  
239 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image020.png]]
240 240  
333 +//Run commands~://
241 241  
335 +(% class="box infomessage" %)
336 +(((
337 + apt update
338 + apt install network-manager
339 +)))
242 242  
341 +[[image:image-20220507140730-1.png||height="402" width="728"]]
243 243  
244 244  
344 +== **6.3 Reboot the device** ==
245 245  
246 246  
347 +//Run command~://
247 247  
349 +(% class="box infomessage" %)
350 +(((
351 + reboot
352 +)))
248 248  
249 -1.
250 -11. Check Miner configuration
354 +[[image:image-20220507140814-2.png]]
251 251  
252 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image021.png]]
253 253  
254 -**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,**
357 +== **6.4 Check the wireless type** ==
255 255  
256 256  
360 +//Run command~://
257 257  
362 +(% class="box infomessage" %)
363 +(((
364 + iw dev
365 +)))
258 258  
367 +[[image:image-20220507140941-3.png]]
259 259  
260 -1. Installation of Antenna
261 261  
262 -HP0D use Fiber Glass Antenna.
370 +== **6.5 Connect the WiFi** ==
263 263  
264 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image022.png]]
265 265  
266 -User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
373 +//Run command~://
267 267  
375 +(% class="box infomessage" %)
376 +(((
377 + nmtui
378 +)))
268 268  
269 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image023.png]]
380 +[[image:image-20220507140953-4.png]]
270 270  
271 271  
383 += **7. Trouble Shootings** =
272 272  
385 +== **7.1 How to get a wallet address?** ==
273 273  
274 274  
275 -1. SSH Access for Linux console
388 +**//Download the helium Hotspots APP on the Apple or Google Play store to generate your own wallet.//**
276 276  
277 -IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
278 278  
279 -Port:         22
391 +== **7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner** ==
280 280  
281 -User Name:      **root**
282 282  
283 -Password:         **Randomly generated （found on device’s label ）**
394 +(((
395 +//Users can log in to the HP0D, able to access other Web Pages except for the miner page.//
396 +)))
284 284  
398 +(((
399 +//If you first boot the device where you need to wait for 10 mins for the initialization connection to the Helium server.//
285 285  
286 -After logging in, you will be in the Linux console and can enter commands as shown below.
401 +
402 +)))
287 287  
288 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image024.png]]
404 +== **7.3 Onboarding ~-~- Some parameters on the miner page show timeout** ==
289 289  
290 290  
407 +[[image:image-20220506182042-2.png||height="250" width="516"]]
291 291  
409 +[[image:1651832455372-647.png||height="224" width="520"]]
292 292  
293 -1. Trouble Shootings
294 -11. How to get a wallet address?
295 295  
296 -//Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.//
412 +**//HP0D is establishing a connection to the Helium server and is not finished. And you might see above.//**
297 297  
414 +**//It might relate to the network which might be up to 10mins.//**
298 298  
299 -1.
300 -11. Onboarding ~-~- Unable to access Web-UI ~-~-> Miner
301 301  
302 -//User can login the HP0D, able to access other Web Pages except miner page//
417 +== **7.4 Onboarding – Bad Gateway** ==
303 303  
304 304  
305 -//If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.//
420 +[[image:1651832583790-633.png]]
306 306  
307 307  
308 -1.
309 -11. Onboarding ~-~- Some parameters in miner page show timeout
423 +//**This is caused by the process leading too long which just needs to refresh the page.**//
310 310  
311 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image025.png]]
312 312  
313 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image026.png]]
426 +== **7.5 Onboarding ~-~- Why did QR Code generate aways fail?** ==
314 314  
315 -//HP0D is establish connection to Helium server and not finished. And you might see above.//
316 316  
317 -//It might relate to the network where might up to 10mins//
429 +[[image:image-20220506182424-3.png]]
318 318  
319 319  
320 -1.
321 -11. Onboarding – Bad Gaterway
432 +(((
433 +//**This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.**//
322 322  
323 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image027.png]]
435 +
436 +)))
324 324  
325 -//This is caused by the process leads too long which just need to refresh the page.//
438 +== **7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual?** ==
326 326  
440 +[[image:1651832742262-209.png||height="297" width="365"]]
327 327  
328 -1.
329 -11. Onboarding ~-~- Why did QR Code generate is aways fail?
330 330  
331 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]]
443 +(((
444 +//**Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.**//
332 332  
333 -This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail
446 +
447 +)))
334 334  
449 +== **7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code** ==
335 335  
336 -1.
337 -11. Onboarding ~-~- Why is the QR Code not quite the same as the manual?
338 338  
339 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]]
452 +[[image:1651832811038-780.png||height="462" width="216"]]
340 340  
341 -Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
342 342  
455 +(((
456 +//**If you see the MAC Address shows the ‘Unknown’ where is due to the provisioning error, please contact us to help you solve it.**//
343 343  
344 -1.
345 -11. Onboarding – MAC address is ‘Unknown’ after scan QR Code
458 +
459 +)))
346 346  
347 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]]
461 +== 7.8 Onboarding – MAC address is being refreshed after scanning the QR Code ==
348 348  
349 -If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve.
350 350  
464 +(((
465 +//**After scanning the QR Code, Mobile APP will connect to the Helium onboarding server and provide the public key/ wallet address to the onboarding server. The server will return the match MAC address for this hotspot.**//
351 351  
352 -1.
353 -11. Onboarding – MAC address is being refreshed after scan QR Code
467 +
468 +)))
354 354  
355 -//After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.//
470 +(((
471 +//**If you don’t see the MAC address, make sure your mobile has a good internet connection.**//
472 +)))
356 356  
474 +[[image:1651832880009-473.png]]
357 357  
358 -//If you don’t see MAC address, make sure your mobile has good internet connection.//
359 359  
360 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]]
477 +== //**7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’**// ==
361 361  
362 362  
480 +**//This is caused by the server connection delay, which does not affect the regular use.//**
363 363  
482 +[[image:1651832959907-357.png]]
364 364  
365 -1.
366 -11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’
367 367  
368 -//This is caused by the server connection delay, which does not affect the normal use.//
485 +== **7.10 Mobile APP crash after scanning the QR Code?** ==
369 369  
370 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]]
371 371  
488 +* //**Make sure you have input the correct Wallet address to generate QR Code.**//
489 +* //**Make sure your mobile app uses the same wallet address as the one to generate QR Code.**//
490 +* //**Make sure your mobile app’s relevant permission is enabled.**//
491 +* //**Known: The Android 11 version may cause this kind of issue.**//
372 372  
373 -*
374 -*1. Mobile APP crash after scan the QR Code?
375 -* //Make sure you have input the correct Wallet address to generate QR Code.//
376 -* //Make sure your mobile app uses the same wallet address as the one to generate QR Code.//
377 -* //Make sure your mobile app’s relevant permission are enabled.//
378 -* //Known: The Android 11 version may cause this kind of issue.//
379 379  
380 -1.
381 -11. Why the frequency/region is not the same what I purchased?
494 +== **7.11 Why the frequency/region is not the same as what I purchased?** ==
382 382  
383 -//Each HP0D is inspected and configured prior to shipping.//
384 384  
385 -//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
497 +(((
498 +//**Each HP0D is inspected and configured prior to shipping.**//
499 +)))
386 386  
501 +(((
502 +//**If your HP0D Web-UI – Miner region is not the same as the shell labels, please contact our support team that will solve this issue for you.**//
387 387  
388 -1.
389 -11. Can use the frequency to a region where is not support?
504 +
505 +)))
390 390  
391 -//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
507 +== **7.12 Can use the frequency to a region where is no support?** ==
392 392  
509 +
510 +(((
511 +//**Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:**//
512 +)))
513 +
514 +(((
393 393  [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
394 394  
517 +
518 +)))
395 395  
396 -1.
397 -11. Can change the frequency of the HP0D Miner?
520 +== **7.13 Can change the frequency of the HP0D Miner?** ==
398 398  
522 +
399 399  //We do not recommend doing this, it may damage your device//
400 400  
401 401  
526 += **8. OTA Version Info** =
402 402  
528 +== **When does the OTA update happen?** ==
403 403  
404 404  
405 -1. Supports
531 +**//HP0D will check OTA update on a) Every Booting. b) Every Night. Below is the OTA update version info//**
406 406  
407 -//If you are experiencing issues and can’t solve, you can send mail to//
533 +== **# 2022/05/14** ==
408 408  
409 -[[//support@dragino.com//>>mailto:support@dragino.com]]
410 410  
411 -//With your question as detail as possible. We will reply and help you in the shortest.//
536 +1. //Update to the latest miner version: miner-arm64_2022.05.13.0_GA//
537 +1. //Add postinst after auto-update//
538 +1. //Add Miner version mark.//
539 +1. //Add fast sync if miner GAP is large//
412 412  
413 413  
542 += **9. Supports** =
414 414  
544 +(((
545 +**//If you are experiencing issues and can’t solve them, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].//**
546 +)))
415 415  
416 -1. Order Info
548 +(((
549 +**//With your question as detailed as possible. We will reply and help you in the shortest.//**
417 417  
418 -**HP0D-XXX**
551 +
552 +)))
419 419  
420 -**XXX**: Frequency Band
554 += **10. Order Info** =
421 421  
422 -* 868: For Bands: EU868,IN865
423 -* 915: For Bands: US915,AU915,AS923,KR920
556 +(% style="color:#0000ff" %)**HP0D-XXX**
424 424  
425 -1. Manufacturer Info
558 +(% style="color:#0000ff" %)**XXX**(% style="color:black" %): Frequency Band
426 426  
560 +* **AS923**: LoRaWAN AS923 band
561 +* **AU915**: LoRaWAN AU915 band
562 +* **EU868**: LoRaWAN EU868 band
563 +* **KR920**: LoRaWAN KR920 band
564 +* **US915**: LoRaWAN US915 band
565 +* **IN865**: LoRaWAN IN865 band
566 +
567 +
568 += **11. Manufacturer Info** =
569 +
570 +(((
427 427  **Shenzhen Dragino Technology Development co. LTD**
572 +)))
428 428  
574 +(((
429 429  Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
576 +)))
430 430  
431 -LongCheng Street, LongGang District ; Shenzhen 518116,China
578 +(((
579 +Longcheng Street, LongGang District; Shenzhen 518116, China
432 432  
433 433  
434 -1. FCC Warning
582 +
583 +)))
435 435  
585 += 12. FCC Warning =
586 +
587 +(((
436 436  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
589 +)))
437 437  
591 +(((
438 438  ~-~- Reorient or relocate the receiving antenna.
593 +)))
439 439  
595 +(((
440 440  ~-~- Increase the separation between the equipment and receiver.
597 +)))
441 441  
599 +(((
442 442  ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
601 +)))
443 443  
603 +(((
444 444  ~-~- Consult the dealer or an experienced radio/TV technician for help.
605 +)))
445 445  
446 -
607 +(((
447 447  Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
609 +)))
448 448  
449 -
611 +(((
450 450  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
451 -
613 +)))
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