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Summary

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1 1  
2 2  
3 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image001.png]]
4 -
5 5  (% style="text-align:center" %)
6 -[[image:1651802206983-860.png]]
4 +[[image:1651802206983-860.png||height="645" width="602"]]
7 7  
8 8  
7 +(((
8 +**HP0D Full Hotspot for Helium User Manual**
9 +)))
9 9  
10 10  
11 -**HP0D Full Hotspot for Helium User Manual**
12 12  
13 -[[image:1651802187690-980.png]]
14 14  
15 -Document Version: 1.1
16 16  
15 +{{toc/}}
17 17  
18 -|**Version**|**Description**|**Date**
19 -|1.0|Release|2022-Apr-8
20 -|1.1|Add trouble shootings|2022-Apr-24
21 -| | |
22 -| | |
23 -| | |
24 -| | |
25 25  
18 +==== 1. Introduction ====
26 26  
20 +===== 1.1 What is HP0D =====
27 27  
22 +(((
23 +(((
24 + The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,
25 +)))
28 28  
27 +(((
28 + Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges
29 +)))
29 29  
31 +(((
32 + at low data rates.
33 +)))
34 +)))
30 30  
31 -~1. Introduction
36 +(((
37 +(((
38 +
39 +)))
40 +)))
32 32  
33 - 1.1 What is HP0D
42 +(((
43 +(((
44 + HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in
45 +)))
34 34  
35 - The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
47 +(((
48 + ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech
49 +)))
36 36  
37 - HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol. HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
51 +(((
52 + packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
53 +)))
38 38  
39 -**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR  Code to onboarding HP0D when it arrives.
55 +(((
56 + HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining**
57 +)))
58 +)))
40 40  
41 - HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
60 +(((
61 +(((
62 +**~ and connects max 2 x LoRaWAN servers at the same time**.
63 +)))
64 +)))
42 42  
66 +(((
67 +(((
68 +
69 +)))
70 +)))
43 43  
72 +(((
73 +(((
74 +**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use
75 +)))
44 44  
77 +(((
78 + for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
79 +)))
80 +)))
45 45  
46 -1.
47 -11. Specifications
82 +(((
83 +(((
84 +
85 +)))
86 +)))
48 48  
49 -**Hardware System:**
88 +(((
89 +(((
90 + HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also
91 +)))
50 50  
51 - Linux Part:
93 +(((
94 + customize the frequency bands to use in their own LoRaWAN network.
95 +)))
96 +)))
52 52  
53 -* Raspberry Pi 4
54 54  
99 +===== 1.2 Specifications =====
55 55  
56 -**Interface:**
101 +(((
102 +**~ Hardware System:**
103 +)))
57 57  
58 -* 10M/100M RJ45 Ports x 1
59 -* LoRaWAN Wireless
60 -* Power Input: 12V 2A, DC
105 +(((
106 + Linux Part:
107 +)))
61 61  
109 +* (((
110 +Raspberry Pi 4
111 +)))
62 62  
63 -**Operating Condition:**
113 +(((
114 +**~ Interface:**
115 +)))
64 64  
65 -* Work Temperature: -20 ~~ 65°C
66 -* Storage Temperature: -20 ~~ 65°C
67 -* Power Input: 12V 2A, DC
117 +* (((
118 +10M/100M RJ45 Ports x 1
119 +)))
120 +* (((
121 +LoRaWAN Wireless
122 +)))
123 +* (((
124 +Power Input: 12V 2A, DC
125 +)))
68 68  
127 +(((
128 +**~ Operating Condition:**
129 +)))
69 69  
131 +* (((
132 +Work Temperature: -20 ~~ 65°C
133 +)))
134 +* (((
135 +Storage Temperature: -20 ~~ 65°C
136 +)))
137 +* (((
138 +Power Input: 12V 2A, DC
139 +)))
70 70  
141 +===== 1.3 Features =====
71 71  
72 -*
73 -*1. Features
74 74  * Open-Source Linux system
75 75  * RPi4 with 2G /4G or 8G RAM
76 76  * Managed by Web GUI, SSH via Internet
... ... @@ -86,199 +86,284 @@
86 86  * Include prepaid $40 onboarding cost and $10 location cost.
87 87  * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]].
88 88  
158 +===== 1.4 Label info and login name =====
89 89  
90 90  
161 +(% style="text-align:center" %)
162 +[[image:1651803959860-394.png||height="653" width="490"]]
91 91  
92 92  
93 93  
94 -1.
95 -11. Label info and login name
166 +(((
167 +**~ Label information:**
168 +)))
96 96  
97 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image002.jpg]]
170 +(((
171 +
172 +)))
98 98  
174 +(((
175 +**~ Device host name:**      (% class="mark" %)dragino-xxxxxx
176 +)))
99 99  
100 -**Label information:**
178 +(((
179 +**~ Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
180 +)))
101 101  
182 +(((
183 +**~ Miner animal name**: xxx-xxx-xxx
184 +)))
102 102  
103 -**Device host name//~://**// dragino-xxxxxx//
186 +(((
187 +**~ Miner address**:          112xxxxxx
188 +)))
104 104  
105 -**Band**//:                             US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864//
190 +(((
191 +**~ Eth MAC address**: A8: 40: 41: EF: FE: CD
192 +)))
106 106  
107 -**//Miner animal name//**//: xxx-xxx-xxx//
194 +(((
195 +**~ Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
196 +)))
108 108  
109 -**//Miner address//**//:          112xxxxxx//
198 +(((
199 +**~ SN**:  device serial number.
200 +)))
110 110  
111 -**Eth MAC address**//: A8: 40: 41: EF: FE: CD//
112 112  
113 -**Login**//:                         root/d59f2d5b (the root is the Login account for the Web-UI and SSH.)//
203 +==== 2. Quick Start & Onboarding ====
114 114  
115 -**SN**//: device serial number.//
205 +(((
206 +(((
207 + The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after
208 +)))
116 116  
210 +(((
211 + connecting to its Wi-Fi network, or via its WAN Ethernet port.
212 +)))
213 +)))
117 117  
215 +(% class="wikigeneratedid" id="H-2" %)
216 +(((
217 +
218 +)))
118 118  
220 +===== 2.1  Connect HP0D Web UI =====
119 119  
120 -1. Quick Start & Onboarding
222 +====== 2.1.1 via HP0D’s Access Point. ======
121 121  
122 -The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
224 +(((
225 + At the first boot of HP0D, it will auto generate a Wi-Fi network[[image:1651804327535-321.png||height="325" style="float:right" width="199"]]
226 +)))
123 123  
228 +(((
229 +
230 +)))
124 124  
125 -1.
126 -11. Connect HP0D Web UI
127 -111. [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image003.png]] via HP0D’s Access Point.
232 +(((
233 + called           : **//HPD-dragino-xxxxxx//**
234 +)))
128 128  
129 -At the first boot of HP0D, it will auto generate a Wi-Fi network
236 +(((
237 + with password:  **//dragino+dragino//**
238 +)))
130 130  
240 +(((
241 +
242 +)))
131 131  
244 +(((
245 +
246 +)))
132 132  
248 +(((
249 + You can use a PC to connect to this Wi-Fi network. The PC will
250 +)))
133 133  
252 +(((
253 + get an IP address 10.130.1.xxx and the HP0D has the default
254 +)))
134 134  
135 - called           : **//HPD-dragino-xxxxxx//**
256 +(((
257 + IP 10.130.1.1
258 +)))
136 136  
137 -with password:  **//dragino+dragino//**
138 138  
139 139  
140 140  
141 -You can use a PC to connect to this Wi-Fi network. The PC will
142 142  
143 -get an IP address 10.130.1.xxx and the HP0D has the default
144 144  
145 -IP 10.130.1.1
265 +(% style="text-align:center" %)
266 +[[image:1651804397792-591.png]]
146 146  
147 147  
148 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image004.png]]
149 149  
270 +====== 2.1.2 Connect via HP0D hostname ======
150 150  
272 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
151 151  
274 + PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
152 152  
153 -1.
154 -11.
155 -111. Connect via HP0D hostname
276 + Web-UI via HP0D’s hostname.
156 156  
157 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
158 158  
159 -PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
279 + Like: __**//http:~/~/dragino-4ba54a//**__
160 160  
161 -Web-UI via HP0D’s hostname.
162 162  
282 +(% style="text-align:center" %)
283 +[[image:1651804629009-699.png]]
163 163  
164 -Like: **//http:~/~/dragino-4ba54a//**
165 165  
166 - [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image005.png]]
286 +====== 2.1.3 Connect via Ethernet Port ======
167 167  
288 +(((
289 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the
290 +)))
168 168  
169 -1.
170 -11.
171 -111. Connect via Ethernet Port
292 +(((
293 + router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
294 +)))
172 172  
296 +(((
297 +
298 +)))
173 173  
174 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
300 + If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
175 175  
302 +(% style="text-align:center" %)
303 +[[image:1651804782523-623.png]]
176 176  
177 -If you get the IP address form route, like~:// **10.130.2.42**,// you can use this IP address to connect the WEB UI or SSH access of HP0D.
178 178  
179 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image006.png]]
180 180  
307 +===== 2.2 Generate QR Code =====
181 181  
309 +(((
310 + Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
311 +)))
182 182  
183 -1.
184 -11. Generate QR Code
313 +(((
314 + Note: After onboarding, this wallet will become owner of this hotspot.
315 +)))
185 185  
186 -Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
317 +(% style="text-align:center" %)
318 +[[image:image-20220506140312-1.png]]
187 187  
188 -Note: After onboarding, this wallet will become owner of this hotspot.
189 189  
190 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image007.png]]
321 +===== 2.3 Onboarding Hotspot =====
191 191  
323 +(((
324 + ~1. Download the Helium Hotspot APP from the Apple or Google Play store.
325 +)))
192 192  
327 +(((
328 + Note: the APP version need to be greater than 3.11.
329 +)))
193 193  
331 +(((
332 +
333 +)))
194 194  
195 -1.
196 -11. Onboarding Hotspot
197 -1. Download the Helium Hotspot APP from the Apple or Google Play store.
335 +(((
336 + 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose
337 +)))
198 198  
199 -Note: the APP version need to be greater than 3.11.
339 +(((
340 + the ‘DRAGINO Miner HP0D’
341 +)))
200 200  
343 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
201 201  
202 -1. [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image008.jpg]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image009.jpg]]
203 -To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
345 + 3. Scan the QR Code you generated in the previous step.
204 204  
347 +(% style="text-align:center" %)
348 +[[image:1651828211026-220.png||height="405" width="191"]]
205 205  
206 -1. Scan the QR Code you generated in the previous step.
350 + 4. Onboarding your device
207 207  
208 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image010.jpg]]
352 + Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of
209 209  
354 + mobile to onboarding server might have issue.
210 210  
211 -1. Onboarding your device
356 + [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]]
212 212  
213 -Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.
358 + [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]]
214 214  
215 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image011.jpg]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image012.jpg]]
216 216  
361 +5. Check onboarding status
217 217  
218 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image013.jpg]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image014.jpg]]
363 + You can check from mobile:
219 219  
365 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]]
220 220  
367 + You can also see the hotspot status in below link:
221 221  
369 + https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
222 222  
223 -1. Check onboarding status
371 + Example:
224 224  
225 -You can check from mobile:
373 + Green Synced means hotspot works normal.
226 226  
227 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image015.png]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image016.jpg]]
375 +(% style="text-align:center" %)
376 +[[image:1651828427715-679.png||height="374" width="635"]]
228 228  
229 -You can also see the hotspot status in below link:
230 230  
231 -https:~/~/explorer.helium.com/hotspots/**//<YOUR_HOTSPORT_KEY>//**
379 +===== 2.4 Set the Port Forwarding =====
232 232  
233 -Example:
381 +(((
382 + Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times
383 +)))
234 234  
235 -Green Synced means hotspot works normal.
385 +(((
386 + it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues
387 +)))
236 236  
237 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image017.png]]
389 +(((
390 + you may have.
391 +)))
238 238  
393 +(% style="text-align:center" %)
394 +[[image:1651828514449-658.png]]
239 239  
396 +(((
397 +
398 +)))
240 240  
400 +(((
401 + Note: Please refer to more detailed Settings
402 +)))
241 241  
404 +(((
405 + [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
406 +)))
242 242  
243 -1.
244 -11. Set the Port Forwarding
408 +(((
409 + [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
410 +)))
245 245  
246 246  
247 -Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
413 +==== 3. Check the configuration of HP0D ====
248 248  
249 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image018.png]]
415 +===== 3.1 LoRa frequency configuration =====
250 250  
417 +(% style="text-align:center" %)
418 +[[image:1651828687205-178.png||height="323" width="657"]]
251 251  
252 -Note: Please refer to more detailed Settings
253 253  
254 -[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
255 255  
256 -[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
422 +===== 3.2 Check the LoRaWAN serveraddress =====
257 257  
258 258  
425 +(% style="text-align:center" %)
426 +[[image:1651828703680-156.png||height="349" width="672"]]
259 259  
260 260  
261 261  
262 -1. Check the configuration of HP0D
263 -11. LoRa frequency configuration
264 264  
265 265  
266 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image019.png]]
267 267  
268 -1.
269 -11. Check the LoRaWAN serveraddress.
270 270  
271 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image020.png]]
272 272  
273 -
274 -
275 -
276 -
277 -
278 -
279 -
280 -
281 -1.
435 +1.
282 282  11. Check Miner configuration
283 283  
284 284  [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image021.png]]
... ... @@ -328,10 +328,9 @@
328 328  //Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.//
329 329  
330 330  
331 -1.
485 +1.
332 332  11. Onboarding ~-~- Unable to access Web-UI ~-~-> Miner
333 333  
334 -
335 335  //User can login the HP0D, able to access other Web Pages except miner page//
336 336  
337 337  
... ... @@ -338,7 +338,7 @@
338 338  //If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.//
339 339  
340 340  
341 -1.
494 +1.
342 342  11. Onboarding ~-~- Some parameters in miner page show timeout
343 343  
344 344  [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image025.png]]
... ... @@ -350,7 +350,7 @@
350 350  //It might relate to the network where might up to 10mins//
351 351  
352 352  
353 -1.
506 +1.
354 354  11. Onboarding – Bad Gaterway
355 355  
356 356  [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image027.png]]
... ... @@ -358,7 +358,7 @@
358 358  //This is caused by the process leads too long which just need to refresh the page.//
359 359  
360 360  
361 -1.
514 +1.
362 362  11. Onboarding ~-~- Why did QR Code generate is aways fail?
363 363  
364 364  [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]]
... ... @@ -366,7 +366,7 @@
366 366  This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail
367 367  
368 368  
369 -1.
522 +1.
370 370  11. Onboarding ~-~- Why is the QR Code not quite the same as the manual?
371 371  
372 372  [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]]
... ... @@ -374,7 +374,7 @@
374 374  Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
375 375  
376 376  
377 -1.
530 +1.
378 378  11. Onboarding – MAC address is ‘Unknown’ after scan QR Code
379 379  
380 380  [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]]
... ... @@ -382,7 +382,7 @@
382 382  If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve.
383 383  
384 384  
385 -1.
538 +1.
386 386  11. Onboarding – MAC address is being refreshed after scan QR Code
387 387  
388 388  //After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.//
... ... @@ -395,7 +395,7 @@
395 395  
396 396  
397 397  
398 -1.
551 +1.
399 399  11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’
400 400  
401 401  //This is caused by the server connection delay, which does not affect the normal use.//
... ... @@ -403,7 +403,7 @@
403 403  [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]]
404 404  
405 405  
406 -*
559 +*
407 407  *1. Mobile APP crash after scan the QR Code?
408 408  * //Make sure you have input the correct Wallet address to generate QR Code.//
409 409  * //Make sure your mobile app uses the same wallet address as the one to generate QR Code.//
... ... @@ -410,8 +410,7 @@
410 410  * //Make sure your mobile app’s relevant permission are enabled.//
411 411  * //Known: The Android 11 version may cause this kind of issue.//
412 412  
413 -
414 -1.
566 +1.
415 415  11. Why the frequency/region is not the same what I purchased?
416 416  
417 417  //Each HP0D is inspected and configured prior to shipping.//
... ... @@ -419,7 +419,7 @@
419 419  //If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
420 420  
421 421  
422 -1.
574 +1.
423 423  11. Can use the frequency to a region where is not support?
424 424  
425 425  //Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
... ... @@ -427,7 +427,7 @@
427 427  [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
428 428  
429 429  
430 -1.
582 +1.
431 431  11. Can change the frequency of the HP0D Miner?
432 432  
433 433  //We do not recommend doing this, it may damage your device//
... ... @@ -438,7 +438,6 @@
438 438  
439 439  1. Supports
440 440  
441 -
442 442  //If you are experiencing issues and can’t solve, you can send mail to//
443 443  
444 444  [[//support@dragino.com//>>mailto:support@dragino.com]]
... ... @@ -450,7 +450,6 @@
450 450  
451 451  1. Order Info
452 452  
453 -
454 454  **HP0D-XXX**
455 455  
456 456  **XXX**: Frequency Band
... ... @@ -458,8 +458,6 @@
458 458  * 868: For Bands: EU868,IN865
459 459  * 915: For Bands: US915,AU915,AS923,KR920
460 460  
461 -
462 -
463 463  1. Manufacturer Info
464 464  
465 465  **Shenzhen Dragino Technology Development co. LTD**
... ... @@ -486,5 +486,3 @@
486 486  
487 487  
488 488  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
489 -
490 -
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