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Last modified by Xiaoling on 2024/10/21 15:44
From version 113.1
edited by Kilight Cao
on 2022/06/09 10:47
Change comment: Uploaded new attachment "image-20220609104741-5.png", version {1}
To version 77.1
edited by Edwin Chen
on 2022/05/14 23:35
Change comment: There is no comment for this version

Summary

Details

Page properties
Author
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1 -XWiki.Kilight
1 +XWiki.Edwin
Content
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13 13  {{toc/}}
14 14  
15 15  
16 -= **1. Introduction** =
16 += 1. Introduction =
17 17  
18 -== **1.1 What is HP0D** ==
18 +== 1.1 What is HP0D ==
19 19  
20 20  (((
21 21  The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
... ... @@ -33,7 +33,7 @@
33 33  HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
34 34  )))
35 35  
36 -== **1.2 Specifications** ==
36 +== 1.2 Specifications ==
37 37  
38 38  **~ Hardware System:**
39 39   Linux Part:
... ... @@ -52,7 +52,7 @@
52 52  * Storage Temperature: -20 ~~ 65°C
53 53  * Power Input: 12V 2A, DC
54 54  
55 -== **1.3 Features** ==
55 +== 1.3 Features ==
56 56  
57 57  * Open-Source Linux system
58 58  * RPi4 with 2G /4G or 8G RAM
... ... @@ -69,38 +69,30 @@
69 69  * Include prepaid $40 onboarding cost and $10 location cost.
70 70  * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]].
71 71  
72 -== **1.4 Label info and login name** ==
72 +== 1.4 Label info and login name ==
73 73  
74 74  [[image:1651803959860-394.png||height="500" width="375"]]
75 +**Label information:**
76 +**Device host name:**    (% class="mark" %)dragino-xxxxxx
77 +**Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
78 +**Miner animal name**: xxx-xxx-xxx
79 +**Miner address**:       112xxxxxx
80 +**Eth MAC address**: A8: 40: 41: EF: FE: CD
81 +**Login**:  root/d59f2d5b (the root is the Login account for the Web-UI and SSH.(%%))
82 +**SN**:  device serial number.
75 75  
84 += 2. Quick Start & Onboarding =
76 76  
77 -
78 -=== 1.4.1 Label information: ===
79 -
80 -**Device hostname:**  (% class="mark" %)dragino-xxxxxx(%%)
81 -**Band**:  (% class="mark" %)US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864(%%)
82 -**Miner animal name**: (% class="mark" %)xxx-xxx-xxx(%%)
83 -**Miner address**:  (% class="mark" %)12xxxxxx(%%)
84 -**Eth MAC address**:  (% class="mark" %)A8: 40: 41: EF: FE: CD(%%)
85 -**Login**:  (% class="mark" %)root/d59f2d5b (the root is the Login account for the Web-UI and SSH.)(%%)
86 -**SN**:  (% class="mark" %)device serial number.
87 -
88 -
89 -= **2. Quick Start & Onboarding** =
90 -
91 91  The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
92 92  
88 +== 2.1  Connect HP0D Web UI ==
93 93  
94 -== **2.1  Connect HP0D Web UI** ==
90 +=== 2.1.1 via HP0D’s Access Point ===
95 95  
96 -=== **2.1.1 via HP0D’s Access Point** ===
92 +At the first boot of HP0D, it will auto generate a Wi-Fi network
97 97  
98 -At the first boot of HP0D, it will auto-generate a Wi-Fi network
99 -
100 -
101 101  [[image:1651804327535-321.png||height="325" width="199"]]
102 102  
103 -
104 104  (% class="box infomessage" %)
105 105  (((
106 106   called  : **//HPD-dragino-xxxxxx//**
... ... @@ -112,81 +112,63 @@
112 112  You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
113 113  )))
114 114  
115 -
116 116  [[image:1651804397792-591.png||height="386" width="733"]]
117 117  
118 118  
119 -=== **2.1.2 Connect via HP0D hostname** ===
110 +=== 2.1.2 Connect via HP0D hostname ===
120 120  
121 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connects to the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
112 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
122 122  
123 - Like: (% class="mark" %)__**//http:~/~/dragino-4ba54a//**__
114 +Like: (% class="mark" %)__**//http:~/~/dragino-4ba54a//**__
124 124  
125 -
126 126  [[image:1651804629009-699.png]]
127 127  
128 -=== **2.1.3 Connect via Ethernet Port** ===
118 +=== 2.1.3 Connect via Ethernet Port ===
129 129  
130 -//Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.//
120 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
131 131  
132 132  
133 -//**If you get the IP address from the router, like: (% class="mark" %)10.130.2.42(%%), you can use this IP address to connect the WEB UI or SSH access of HP0D.**//
134 -
135 -
123 +If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
136 136  [[image:1651804782523-623.png]]
137 137  
126 +== 2.2 Generate QR Code ==
138 138  
139 -== **2.2 Generate QR Code** ==
140 -
141 -
142 142  (((
143 -//Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.//
129 +Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
144 144  )))
145 145  
146 146  (((
147 -//Note: After onboarding, this wallet will become the owner of this hotspot.//
148 -
149 -
133 +Note: After onboarding, this wallet will become owner of this hotspot.
150 150  )))
151 151  
152 152  [[image:image-20220506140312-1.png||height="435" width="438"]]
153 153  
138 +== 2.3 Onboarding Hotspot ==
154 154  
155 -== **2.3 Onboarding Hotspot** ==
156 -
157 -
158 158  (((
159 -//**1.** Download the Helium Hotspot APP from the Apple or Google Play store.//
141 +~1. Download the Helium Hotspot APP from the Apple or Google Play store.
160 160  )))
161 161  
162 162  (((
163 -**//Note: the APP version needs to be greater than 3.11.//**
164 -
165 -
145 +Note: the APP version need to be greater than 3.11.
166 166  )))
167 167  
168 168  (((
169 -//**2. **To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’//
170 -
171 -
149 +2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
172 172  )))
173 173  
174 174   [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
175 175  
154 +3. Scan the QR Code you generated in the previous step.
176 176  
177 -//**3. **Scan the QR Code you generated in the previous step.//
178 -
179 179  [[image:1651828211026-220.png||height="405" width="191"]]
180 180  
181 -
182 182  (((
183 -//**4. **Onboarding your device//
159 +4. Onboarding your device
184 184  )))
185 185  
186 186  (((
187 -Mobile APP will get info from the onboarding server. If the MAC address doesn’t appear, it means the network connection of the mobile to the onboarding server might have an issue.  
188 -
189 -
163 +Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.  
190 190  )))
191 191  
192 192  [[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
... ... @@ -193,29 +193,26 @@
193 193  
194 194   [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
195 195  
170 +5. Check onboarding status
196 196  
197 -**5. **//Check onboarding status where you can check from mobile~://
172 +You can check from mobile:
198 198  
199 199   [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
200 200  
176 +You can also see the hotspot status in below link:
201 201  
202 -//You can also see the hotspot status in the below link~://
178 +https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
203 203  
204 -//https:~/~/explorer.helium.com/hotspots/**<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>**//
180 +Example:
205 205  
206 -//Example~://
182 +Green Synced means hotspot works normal.
207 207  
208 -
209 -**//Green Synced means hotspot works normally.//**
210 -
211 211  [[image:1651828427715-679.png||height="374" width="635"]]
212 212  
186 +== 2.4 Set the Port Forwarding ==
213 213  
214 -== **2.4 Set the Port Forwarding** ==
215 -
216 -
217 217  (((
218 -//Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.//
189 +Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
219 219  )))
220 220  
221 221  [[image:1651828514449-658.png]]
... ... @@ -234,66 +234,30 @@
234 234  
235 235  (((
236 236  [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
237 -
238 -
239 239  )))
240 240  
241 -= **3. Check the configuration of HP0D** =
210 += 3. Check the configuration of HP0D =
242 242  
243 -== **3.1 LoRa frequency configuration** ==
212 +== 3.1 LoRa frequency configuration ==
244 244  
245 -
246 246  [[image:1651828687205-178.png||height="323" width="657"]]
247 247  
216 +== 3.2 Check the LoRaWAN Server Address ==
248 248  
249 -== **3.2 Check the LoRaWAN Server Address** ==
218 +[[image:1651828703680-156.png||height="349" width="672"]]
250 250  
220 +== 3.3 Check Miner configuration ==
251 251  
252 -[[image:image-20220607160428-1.png||height="472" width="654"]]
253 -
254 -
255 -== **3.2.1 Configure the Secondary LoRaWAN Server** ==
256 -
257 -[[image:image-20220607161130-2.png||height="501" width="1112"]]
258 -
259 -[[image:image-20220607161603-3.png||height="557" width="1113"]]
260 -
261 -[[image:image-20220607161812-4.png||height="699" width="1115"]]
262 -
263 -
264 -[[image:image-20220607162635-5.png||height="339" width="1110"]]
265 -
266 -[[image:image-20220607162859-6.png]]
267 -
268 -== **3.3 Check Miner configuration** ==
269 -
270 -
271 271  [[image:image-20220506181408-1.png||height="451" width="513"]]
272 272  
273 273  (((
274 -//**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**//
275 -
276 -
277 -== **//3.4 Check the Miner state//** ==
278 -
279 -
280 -[[image:image-20220531171836-9.png||height="776" width="1155"]]
281 -
282 -
283 -//**Note: Absorption status can show whether the hotspot is working properly**//
284 -
285 -//** The p2p network can see how your hotspot is interacting with the surrounding hotspots**//
286 -
287 - //usually, the nat_type should be '**none'**//
288 -
289 -
225 +**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**
290 290  )))
291 291  
292 -= **4. Installation of Antenna** =
228 += 4. Installation of Antenna =
293 293  
294 -
295 295  (((
296 -//HP0D uses Fiber Glass Antenna.//
231 +HP0D use Fiber Glass Antenna.
297 297  )))
298 298  
299 299  [[image:1651832158606-882.png]]
... ... @@ -303,346 +303,222 @@
303 303  )))
304 304  
305 305  (((
306 -//The user needs to connect the antenna cable’s SMA connector to the HP03 and connect the N-Type connector to the antenna and install it as below~://
241 +User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
307 307  )))
308 308  
309 309  (((
310 310  [[image:1651832205608-998.png||height="349" width="198"]]
311 -
312 -
313 313  )))
314 314  
315 -= **5. SSH Access for Linux console** =
248 += 5. SSH Access for Linux console =
316 316  
317 -
318 -//Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router.//
319 -
320 -//In the router's management portal, you should be able to find what IP address the router has assigned to the HP0D.//
321 -
322 -//You can use this IP or hostname of HP0D to connect the WEB UI or SSH access of HP0D.//
323 -
324 -//Make sure your PC and the HP0D are in the same network, the use an SSH tool (such as **[[putty>>url:http://www.chiark.greenend.org.uk/~~sgtatham/putty/download.html]]**) to access it.//
325 -
326 -
327 -Below are screenshots:
328 -
329 -[[image:image-20220608202027-1.png]]
330 -
331 331  (((
332 -**//IP address:  IP address of HP0D or hostname of HP0D ((% class="mark" %)Such as dragino-7df4af(%%))//**
251 +IP address:  IP address of HP0D or hostname of HP0D ((% class="mark" %)Such as dragino-63920a(%%))
333 333  )))
334 334  
335 335  (((
336 -//Port:  22//
255 +Port:         22
337 337  )))
338 338  
339 339  (((
340 -//User Name:      (% style="color:green" %)**root**//
259 +User Name:      (% style="color:green" %)**root**
341 341  )))
342 342  
343 343  (((
344 -//Password:         (% style="color:green" %)**Randomly generated （found on device’s label）**//
345 -
346 -
263 +Password:         (% style="color:green" %)**Randomly generated （found on device’s label）**
347 347  )))
348 348  
349 349  (((
350 -//After logging in, you will be in the Linux console and can enter commands as shown below.//
351 -
352 -
267 +After logging in, you will be in the Linux console and can enter commands as shown below.
353 353  )))
354 354  
355 -[[image:image-20220608202118-2.png]]
270 +[[image:1651832284160-991.png||height="171" width="729"]]
356 356  
357 -
358 358  = **6. How to change the Wireless function of HP0D** =
359 359  
360 -//The wireless function is configured as AP by default and the web page does not support configuration,//
274 +The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.
361 361  
362 -//if you want to configure it as STA(client)connection mode,//
276 +== **6.1 Access the Linux console.** ==
363 363  
364 -//you can configure your WiFi info on the** /Network/WiFi **page.//
278 +Follow the previous step of Step 5.
365 365  
280 +== 6.2 Install the package of network-manager ==
366 366  
367 -**//Note: the wireless state is as AP//**
282 +Run commands:
368 368  
369 -[[image:image-20220531170243-5.png||height="469" width="967"]]
284 +(% class="box infomessage" %)
285 +(((
286 + apt update
287 + apt install network-manager
288 +)))
370 370  
290 +[[image:image-20220507140730-1.png||height="402" width="728"]]
371 371  
372 -== **6.1 Access WiFi configuration page** ==
292 +== 6.3 Reboot the device ==
373 373  
294 +Run command:
374 374  
375 -[[image:image-20220531165803-2.png]]
296 +(% class="box infomessage" %)
297 +(((
298 + reboot
299 +)))
376 376  
301 +[[image:image-20220507140814-2.png]]
377 377  
378 -== **6.2 Enter your WiFi information and save** ==
303 +== 6.4 Check the wireless type ==
379 379  
305 +Run command:
380 380  
381 -[[image:image-20220531165958-3.png]]
307 +(% class="box infomessage" %)
308 +(((
309 + iw dev
310 +)))
382 382  
312 +[[image:image-20220507140941-3.png]]
383 383  
384 -== **6.3 Change the WiFi mode.** ==
314 +== 6.5 Connect the WiFi ==
385 385  
316 +Run command:
386 386  
387 -[[image:image-20220531170131-4.png]]
318 +(% class="box infomessage" %)
319 +(((
320 + nmtui
321 +)))
388 388  
389 -== **6.4 Wait system to restart** ==
323 +[[image:image-20220507140953-4.png]]
390 390  
325 += 7. Trouble Shootings =
391 391  
392 -[[image:image-20220531170501-7.png]]
327 +== 7.1 How to get a wallet address? ==
393 393  
329 +Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
394 394  
395 -//**Note: When the time remaining is finished it will turn to the home page.**//
331 +== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner ==
396 396  
397 -
398 -== **6.5 Check the STA state** ==
399 -
400 -
401 -[[image:image-20220531170705-8.png||height="484" width="990"]]
402 -
403 -
404 -= **7. Trouble Shootings** =
405 -
406 -== **7.1 How to get a wallet address?** ==
407 -
408 -
409 -**//Download the helium Hotspots APP on the Apple or Google Play store to generate your own wallet.//**
410 -
411 -
412 -== **7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner** ==
413 -
414 -
415 415  (((
416 -//Users can log in to the HP0D, able to access other Web Pages except for the miner page.//
334 +User can login the HP0D, able to access other Web Pages except miner page.
417 417  )))
418 418  
419 419  (((
420 -//If you first boot the device where you need to wait for 10 mins for the initialization connection to the Helium server.//
421 -
422 -
338 +If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
423 423  )))
424 424  
425 -== **7.3 Onboarding ~-~- Some parameters on the miner page show timeout** ==
341 +== 7.3 Onboarding ~-~- Some parameters in miner page show timeout ==
426 426  
427 -
428 428  [[image:image-20220506182042-2.png||height="250" width="516"]]
429 429  
430 430  [[image:1651832455372-647.png||height="224" width="520"]]
431 431  
347 +HP0D is establish connection to Helium server and not finished. And you might see above.
432 432  
433 -**//HP0D is establishing a connection to the Helium server and is not finished. And you might see above.//**
349 +It might relate to the network where might up to 10mins.
434 434  
435 -**//It might relate to the network which might be up to 10mins.//**
351 +== 7.4 Onboarding – Bad Gaterway ==
436 436  
437 -
438 -== **7.4 Onboarding – Bad Gateway** ==
439 -
440 -
441 441  [[image:1651832583790-633.png]]
442 442  
355 +This is caused by the process leads too long which just need to refresh the page.
443 443  
444 -//**This is caused by the process leading too long which just needs to refresh the page.**//
357 +== 7.5 Onboarding ~-~- Why did QR Code generate is aways fail? ==
445 445  
446 -
447 -== **7.5 Onboarding ~-~- Why did QR Code generate aways fail?** ==
448 -
449 -
450 450  [[image:image-20220506182424-3.png]]
451 451  
452 -
453 453  (((
454 -//**This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.**//
455 -
456 -
362 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.
457 457  )))
458 458  
459 -== **7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual?** ==
365 +== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? ==
460 460  
461 461  [[image:1651832742262-209.png||height="297" width="365"]]
462 462  
463 -
464 464  (((
465 -//**Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.**//
466 -
467 -
370 +Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
468 468  )))
469 469  
470 -== **7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code** ==
373 +== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code ==
471 471  
472 -
473 473  [[image:1651832811038-780.png||height="462" width="216"]]
474 474  
475 -
476 476  (((
477 -//**If you see the MAC Address shows the ‘Unknown’ where is due to the provisioning error, please contact us to help you solve it.**//
478 -
479 -
378 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve.
480 480  )))
481 481  
482 -== 7.8 Onboarding – MAC address is being refreshed after scanning the QR Code ==
381 +== 7.8 Onboarding – MAC address is being refreshed after scan QR Code ==
483 483  
484 -
485 485  (((
486 -//**After scanning the QR Code, Mobile APP will connect to the Helium onboarding server and provide the public key/ wallet address to the onboarding server. The server will return the match MAC address for this hotspot.**//
487 -
488 -
384 +After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.
489 489  )))
490 490  
491 491  (((
492 -//**If you don’t see the MAC address, make sure your mobile has a good internet connection.**//
388 +If you don’t see MAC address, make sure your mobile has good internet connection.
493 493  )))
494 494  
495 495  [[image:1651832880009-473.png]]
496 496  
393 +== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ ==
497 497  
498 -== //**7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’**// ==
395 +This is caused by the server connection delay, which does not affect the normal use.
499 499  
500 -
501 -**//This is caused by the server connection delay, which does not affect the regular use.//**
502 -
503 503  [[image:1651832959907-357.png]]
504 504  
399 +== 7.10 Mobile APP crash after scan the QR Code? ==
505 505  
506 -== **7.10 Mobile APP crash after scanning the QR Code?** ==
401 +* Make sure you have input the correct Wallet address to generate QR Code.
402 +* Make sure your mobile app uses the same wallet address as the one to generate QR Code.
403 +* Make sure your mobile app’s relevant permission are enabled.
404 +* Known: The Android 11 version may cause this kind of issue.
507 507  
406 +== 7.11 Why the frequency/region is not the same what I purchased? ==
508 508  
509 -* //**Make sure you have input the correct Wallet address to generate QR Code.**//
510 -* //**Make sure your mobile app uses the same wallet address as the one to generate QR Code.**//
511 -* //**Make sure your mobile app’s relevant permission is enabled.**//
512 -* //**Known: The Android 11 version may cause this kind of issue.**//
513 -
514 -== **7.11 Why the frequency/region is not the same as what I purchased?** ==
515 -
516 -
517 517  (((
518 -//**Each HP0D is inspected and configured prior to shipping.**//
409 +Each HP0D is inspected and configured prior to shipping.
519 519  )))
520 520  
521 521  (((
522 -//**If your HP0D Web-UI – Miner region is not the same as the shell labels, please contact our support team that will solve this issue for you.**//
523 -
524 -
413 +If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.
525 525  )))
526 526  
527 -== **7.12 Can use the frequency to a region where is no support?** ==
416 +== 7.12 Can use the frequency to a region where is not support? ==
528 528  
529 -
530 530  (((
531 -//**Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:**//
419 +Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:
532 532  )))
533 533  
534 534  (((
535 535  [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
536 -
537 -
538 538  )))
539 539  
540 -== **7.13 Can change the frequency of the HP0D Miner?** ==
426 +== 7.13 Can change the frequency of the HP0D Miner? ==
541 541  
428 +We do not recommend doing this, it may damage your device
542 542  
543 -//We do not recommend doing this, it may damage your device//
544 544  
431 += 8. OTA Version Info =
545 545  
546 -== **7.14 Low Reward and not transmit issue** ==
433 +== When OTA update happen? ==
547 547  
435 +HP0D will check OTA update on a) Every Booting . b) Every Night. Below are the OTA update version info
548 548  
549 -//We had released the 0524 version for the miner, Users can check the miner version in the HP0D web UI.//
437 +== # 2022/05/14 ==
550 550  
551 -//If it is lower than the 0524 version, users can manually upgrade it via the 'draginoups' command in the HP0D's CLI.//
439 +1. Update to the latest miner version: miner-arm64_2022.05.13.0_GA
440 +1. Add postinst after auto-update
441 +1. Add Miner version mark.
442 +1. Add fast sync if miner GAP is large
552 552  
553 -[[image:image-20220527114519-1.png||height="579" width="851"]]
444 += 9. Supports =
554 554  
555 -
556 -== **7.15 Why is my miner version not the latest** ==
557 -
558 -
559 -//By default, as soon as a new version of helium is released, we will push the upgrade the same day.//
560 -
561 -//However, the download and upgrade may fail due to the network.//
562 -
563 -//So **We offer a manual check method:**//
564 -
565 - **// Use the "draginoups" command to check//**
566 -
567 -[[image:image-20220601101358-1.png]]
568 -
569 -
570 -
571 -= **8.How to flash OS to SD card** =
572 -
573 -
574 -//**Preparations:**//
575 -
576 -1. //An SD card with 16GB or more//
577 -
578 -2. //Download the OS image//
579 -
580 -3. //A card reader device//
581 -
582 -4. //A Flash software tool ( Such as balenaEtcher )//
583 -
584 -
585 -=== **Step 1. Select the OS image that requires flash** ===
586 -
587 -
588 -[[image:image-20220609101843-5.png]]
589 -
590 -
591 -=== **Step 2. Select the target that requires Flash** ===
592 -
593 -
594 -[[image:image-20220609103538-11.png]]
595 -
596 -[[image:image-20220609101748-3.png]]
597 -
598 -
599 -=== **Step 3. Flash start** ===
600 -
601 -
602 -[[image:image-20220609103619-12.png]]
603 -
604 -[[image:image-20220609104104-13.png]]
605 -
606 -
607 -=== **Flash Complete** ===
608 -
609 -
610 -[[image:image-20220609104415-1.png]]
611 -
612 -
613 -= **9. OTA Version Info** =
614 -
615 -== **When does the OTA update happen?** ==
616 -
617 -
618 -**//HP0D will check OTA update on a) Every Booting. b) Every Night. Below is the OTA update version info//**
619 -
620 -== **# 2022/05/14** ==
621 -
622 -
623 -1. //Update to the latest miner version: miner-arm64_2022.05.13.0_GA//
624 -1. //Add postinst after auto-update//
625 -1. //Add Miner version mark.//
626 -1. //Add fast sync if miner GAP is large//
627 -
628 -== **# 2022/05/24** ==
629 -
630 - 1. //Update to the latest miner version: miner-arm64_2022.05.24.0_GA//
631 -
632 -
633 -= **10. Supports** =
634 -
635 635  (((
636 -**//If you are experiencing issues and can’t solve them, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].//**
447 +If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].
637 637  )))
638 638  
639 639  (((
640 -**//With your question as detailed as possible. We will reply and help you in the shortest.//**
451 +With your question as detail as possible. We will reply and help you in the shortest.
641 641  
642 642  
643 643  )))
644 644  
645 -= **11. Order Info** =
456 += 10. Order Info =
646 646  
647 647  (% style="color:#0000ff" %)**HP0D-XXX**
648 648  
... ... @@ -655,8 +655,9 @@
655 655  * **US915**: LoRaWAN US915 band
656 656  * **IN865**: LoRaWAN IN865 band
657 657  
658 -= **12. Manufacturer Info** =
659 659  
470 += 11. Manufacturer Info =
471 +
660 660  (((
661 661  **Shenzhen Dragino Technology Development co. LTD**
662 662  )))
... ... @@ -666,13 +666,13 @@
666 666  )))
667 667  
668 668  (((
669 -Longcheng Street, LongGang District; Shenzhen 518116, China
481 +LongCheng Street, LongGang District ; Shenzhen 518116,China
670 670  
671 671  
672 672  
673 673  )))
674 674  
675 -= **13. FCC Warning** =
487 += 12. FCC Warning =
676 676  
677 677  (((
678 678  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
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