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Last modified by Xiaoling on 2024/10/21 15:44
From version 109.1
edited by Kilight Cao
on 2022/06/09 10:45
Change comment: There is no comment for this version
To version 58.1
edited by Xiaoling
on 2022/05/06 18:23
Change comment: Uploaded new attachment "1651832583790-633.png", version {1}

Summary

Details

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Title
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1 -HP0D Full Hotspot for Helium
1 +HP0D
Author
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1 -XWiki.Kilight
1 +XWiki.Xiaoling
Content
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1 +
2 +
1 1  (% style="text-align:center" %)
2 -[[image:1651802206983-860.png||height="427" width="398"]]
4 +[[image:1651802206983-860.png||height="645" width="602"]]
3 3  
4 4  
5 5  (((
6 6  **HP0D Full Hotspot for Helium User Manual**
9 +)))
7 7  
11 +
12 +
13 +
14 +
15 +{{toc/}}
16 +
17 +
18 +==== 1. Introduction ====
19 +
20 +===== 1.1 What is HP0D =====
21 +
22 +(((
23 +(((
24 + The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,
25 +)))
26 +
27 +(((
28 + Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges
29 +)))
30 +
31 +(((
32 + at low data rates.
33 +)))
34 +)))
35 +
36 +(((
37 +(((
8 8  
9 9  )))
40 +)))
10 10  
11 -**Table of Contents：**
42 +(((
43 +(((
44 + HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in
45 +)))
12 12  
13 -{{toc/}}
47 +(((
48 + ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech
49 +)))
14 14  
51 +(((
52 + packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
53 +)))
15 15  
16 -= **1. Introduction** =
55 +(((
56 + HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining**
57 +)))
58 +)))
17 17  
18 -== **1.1 What is HP0D** ==
60 +(((
61 +(((
62 +**~ and connects max 2 x LoRaWAN servers at the same time**.
63 +)))
64 +)))
19 19  
20 20  (((
21 -The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
67 +(((
68 +
22 22  )))
70 +)))
23 23  
24 24  (((
25 -HP0D has passed Helium Full Hotspot Approval. It supports the (% style="color:#037691" %)** miner feature from Helium** (% style="color:black" %) and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, (% style="color:#037691" %)**users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
73 +(((
74 +**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use
26 26  )))
27 27  
28 28  (((
29 -(% style="color:#037691" %)**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. (% style="color:black" %)It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
78 + for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
30 30  )))
80 +)))
31 31  
32 32  (((
33 -HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
83 +(((
84 +
34 34  )))
86 +)))
35 35  
36 -== **1.2 Specifications** ==
88 +(((
89 +(((
90 + HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also
91 +)))
37 37  
93 +(((
94 + customize the frequency bands to use in their own LoRaWAN network.
95 +)))
96 +)))
97 +
98 +
99 +===== 1.2 Specifications =====
100 +
101 +(((
38 38  **~ Hardware System:**
103 +)))
104 +
105 +(((
39 39   Linux Part:
107 +)))
40 40  
41 -* Raspberry Pi 4
109 +* (((
110 +Raspberry Pi 4
111 +)))
42 42  
113 +(((
43 43  **~ Interface:**
115 +)))
44 44  
45 -* 10M/100M RJ45 Ports x 1
46 -* LoRaWAN Wireless
47 -* Power Input: 12V 2A, DC
117 +* (((
118 +10M/100M RJ45 Ports x 1
119 +)))
120 +* (((
121 +LoRaWAN Wireless
122 +)))
123 +* (((
124 +Power Input: 12V 2A, DC
125 +)))
48 48  
127 +(((
49 49  **~ Operating Condition:**
129 +)))
50 50  
51 -* Work Temperature: -20 ~~ 65°C
52 -* Storage Temperature: -20 ~~ 65°C
53 -* Power Input: 12V 2A, DC
131 +* (((
132 +Work Temperature: -20 ~~ 65°C
133 +)))
134 +* (((
135 +Storage Temperature: -20 ~~ 65°C
136 +)))
137 +* (((
138 +Power Input: 12V 2A, DC
139 +)))
54 54  
55 -== **1.3 Features** ==
141 +===== 1.3 Features =====
56 56  
57 57  * Open-Source Linux system
58 58  * RPi4 with 2G /4G or 8G RAM
... ... @@ -69,635 +69,482 @@
69 69  * Include prepaid $40 onboarding cost and $10 location cost.
70 70  * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]].
71 71  
72 -== **1.4 Label info and login name** ==
158 +===== 1.4 Label info and login name =====
73 73  
74 -[[image:1651803959860-394.png||height="500" width="375"]]
75 75  
161 +(% style="text-align:center" %)
162 +[[image:1651803959860-394.png||height="653" width="490"]]
76 76  
77 77  
78 -=== 1.4.1 Label information: ===
79 79  
80 -**Device hostname:**  (% class="mark" %)dragino-xxxxxx(%%)
81 -**Band**:  (% class="mark" %)US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864(%%)
82 -**Miner animal name**: (% class="mark" %)xxx-xxx-xxx(%%)
83 -**Miner address**:  (% class="mark" %)12xxxxxx(%%)
84 -**Eth MAC address**:  (% class="mark" %)A8: 40: 41: EF: FE: CD(%%)
85 -**Login**:  (% class="mark" %)root/d59f2d5b (the root is the Login account for the Web-UI and SSH.)(%%)
86 -**SN**:  (% class="mark" %)device serial number.
166 +(((
167 +**~ Label information:**
168 +)))
87 87  
170 +(((
171 +
172 +)))
88 88  
89 -= **2. Quick Start & Onboarding** =
174 +(((
175 +**~ Device host name:**      (% class="mark" %)dragino-xxxxxx
176 +)))
90 90  
91 -The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
178 +(((
179 +**~ Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
180 +)))
92 92  
93 -
94 -== **2.1  Connect HP0D Web UI** ==
95 -
96 -=== **2.1.1 via HP0D’s Access Point** ===
97 -
98 -At the first boot of HP0D, it will auto-generate a Wi-Fi network
99 -
100 -
101 -[[image:1651804327535-321.png||height="325" width="199"]]
102 -
103 -
104 -(% class="box infomessage" %)
105 105  (((
106 - called  : **//HPD-dragino-xxxxxx//**
183 +**~ Miner animal name**: xxx-xxx-xxx
107 107  )))
108 108  
109 -(% class="box infomessage" %)
110 110  (((
111 - with password:  **//dragino+dragino//**
112 -You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
187 +**~ Miner address**:          112xxxxxx
113 113  )))
114 114  
115 -
116 -[[image:1651804397792-591.png||height="386" width="733"]]
117 -
118 -
119 -=== **2.1.2 Connect via HP0D hostname** ===
120 -
121 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connects to the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
122 -
123 - Like: (% class="mark" %)__**//http:~/~/dragino-4ba54a//**__
124 -
125 -
126 -[[image:1651804629009-699.png]]
127 -
128 -=== **2.1.3 Connect via Ethernet Port** ===
129 -
130 -//Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.//
131 -
132 -
133 -//**If you get the IP address from the router, like: (% class="mark" %)10.130.2.42(%%), you can use this IP address to connect the WEB UI or SSH access of HP0D.**//
134 -
135 -
136 -[[image:1651804782523-623.png]]
137 -
138 -
139 -== **2.2 Generate QR Code** ==
140 -
141 -
142 142  (((
143 -//Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.//
191 +**~ Eth MAC address**: A8: 40: 41: EF: FE: CD
144 144  )))
145 145  
146 146  (((
147 -//Note: After onboarding, this wallet will become the owner of this hotspot.//
195 +**~ Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
196 +)))
148 148  
149 -
198 +(((
199 +**~ SN**:  device serial number.
150 150  )))
151 151  
152 -[[image:image-20220506140312-1.png||height="435" width="438"]]
153 153  
203 +==== 2. Quick Start & Onboarding ====
154 154  
155 -== **2.3 Onboarding Hotspot** ==
156 -
157 -
158 158  (((
159 -//**1.** Download the Helium Hotspot APP from the Apple or Google Play store.//
206 +(((
207 + The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after
160 160  )))
161 161  
162 162  (((
163 -**//Note: the APP version needs to be greater than 3.11.//**
164 -
165 -
211 + connecting to its Wi-Fi network, or via its WAN Ethernet port.
166 166  )))
213 +)))
167 167  
215 +(% class="wikigeneratedid" id="H-2" %)
168 168  (((
169 -//**2. **To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’//
170 -
171 171  
172 172  )))
173 173  
174 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
220 +===== 2.1  Connect HP0D Web UI =====
175 175  
222 +====== 2.1.1 via HP0D’s Access Point. ======
176 176  
177 -//**3. **Scan the QR Code you generated in the previous step.//
178 -
179 -[[image:1651828211026-220.png||height="405" width="191"]]
180 -
181 -
182 182  (((
183 -//**4. **Onboarding your device//
225 + At the first boot of HP0D, it will auto generate a Wi-Fi network[[image:1651804327535-321.png||height="325" style="float:right" width="199"]]
184 184  )))
185 185  
186 186  (((
187 -Mobile APP will get info from the onboarding server. If the MAC address doesn’t appear, it means the network connection of the mobile to the onboarding server might have an issue.  
188 -
189 189  
190 190  )))
191 191  
192 -[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
232 +(((
233 + called           : **//HPD-dragino-xxxxxx//**
234 +)))
193 193  
194 - [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
195 -
196 -
197 -**5. **//Check onboarding status where you can check from mobile~://
198 -
199 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
200 -
201 -
202 -//You can also see the hotspot status in the below link~://
203 -
204 -//https:~/~/explorer.helium.com/hotspots/**<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>**//
205 -
206 -//Example~://
207 -
208 -
209 -**//Green Synced means hotspot works normally.//**
210 -
211 -[[image:1651828427715-679.png||height="374" width="635"]]
212 -
213 -
214 -== **2.4 Set the Port Forwarding** ==
215 -
216 -
217 217  (((
218 -//Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.//
237 + with password:  **//dragino+dragino//**
219 219  )))
220 220  
221 -[[image:1651828514449-658.png]]
222 -
223 223  (((
224 224  
225 225  )))
226 226  
227 227  (((
228 -Note: Please refer to more detailed Settings
245 +
229 229  )))
230 230  
231 231  (((
232 -[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
249 + You can use a PC to connect to this Wi-Fi network. The PC will
233 233  )))
234 234  
235 235  (((
236 -[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
253 + get an IP address 10.130.1.xxx and the HP0D has the default
254 +)))
237 237  
238 -
256 +(((
257 + IP 10.130.1.1
239 239  )))
240 240  
241 -= **3. Check the configuration of HP0D** =
242 242  
243 -== **3.1 LoRa frequency configuration** ==
244 244  
245 245  
246 -[[image:1651828687205-178.png||height="323" width="657"]]
247 247  
248 248  
249 -== **3.2 Check the LoRaWAN Server Address** ==
265 +(% style="text-align:center" %)
266 +[[image:1651804397792-591.png]]
250 250  
251 251  
252 -[[image:image-20220607160428-1.png||height="472" width="654"]]
253 253  
270 +====== 2.1.2 Connect via HP0D hostname ======
254 254  
255 -== **3.2.1 Configure the Secondary LoRaWAN Server** ==
272 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
256 256  
257 -[[image:image-20220607161130-2.png||height="501" width="1112"]]
274 + PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
258 258  
259 -[[image:image-20220607161603-3.png||height="557" width="1113"]]
276 + Web-UI via HP0D’s hostname.
260 260  
261 -[[image:image-20220607161812-4.png||height="699" width="1115"]]
262 262  
279 + Like: __**//http:~/~/dragino-4ba54a//**__
263 263  
264 -[[image:image-20220607162635-5.png||height="339" width="1110"]]
265 265  
266 -[[image:image-20220607162859-6.png]]
282 +(% style="text-align:center" %)
283 +[[image:1651804629009-699.png]]
267 267  
268 -== **3.3 Check Miner configuration** ==
269 269  
286 +====== 2.1.3 Connect via Ethernet Port ======
270 270  
271 -[[image:image-20220506181408-1.png||height="451" width="513"]]
288 +(((
289 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the
290 +)))
272 272  
273 273  (((
274 -//**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**//
293 + router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
294 +)))
275 275  
276 -
277 -== **//3.4 Check the Miner state//** ==
278 -
279 -
280 -[[image:image-20220531171836-9.png||height="776" width="1155"]]
281 -
282 -
283 -//**Note: Absorption status can show whether the hotspot is working properly**//
284 -
285 -//** The p2p network can see how your hotspot is interacting with the surrounding hotspots**//
286 -
287 - //usually, the nat_type should be '**none'**//
288 -
296 +(((
289 289  
290 290  )))
291 291  
292 -= **4. Installation of Antenna** =
300 + If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
293 293  
302 +(% style="text-align:center" %)
303 +[[image:1651804782523-623.png]]
294 294  
295 -(((
296 -//HP0D uses Fiber Glass Antenna.//
297 -)))
298 298  
299 -[[image:1651832158606-882.png]]
300 300  
301 -(((
302 -
303 -)))
307 +===== 2.2 Generate QR Code =====
304 304  
305 305  (((
306 -//The user needs to connect the antenna cable’s SMA connector to the HP03 and connect the N-Type connector to the antenna and install it as below~://
310 + Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
307 307  )))
308 308  
309 309  (((
310 -[[image:1651832205608-998.png||height="349" width="198"]]
311 -
312 -
314 + Note: After onboarding, this wallet will become owner of this hotspot.
313 313  )))
314 314  
315 -= **5. SSH Access for Linux console** =
317 +(% style="text-align:center" %)
318 +[[image:image-20220506140312-1.png]]
316 316  
317 317  
318 -//Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router.//
321 +===== 2.3 Onboarding Hotspot =====
319 319  
320 -//In the router's management portal, you should be able to find what IP address the router has assigned to the HP0D.//
321 -
322 -//You can use this IP or hostname of HP0D to connect the WEB UI or SSH access of HP0D.//
323 -
324 -//Make sure your PC and the HP0D are in the same network, the use an SSH tool (such as **[[putty>>url:http://www.chiark.greenend.org.uk/~~sgtatham/putty/download.html]]**) to access it.//
325 -
326 -
327 -Below are screenshots:
328 -
329 -[[image:image-20220608202027-1.png]]
330 -
331 331  (((
332 -**//IP address:  IP address of HP0D or hostname of HP0D ((% class="mark" %)Such as dragino-7df4af(%%))//**
324 + ~1. Download the Helium Hotspot APP from the Apple or Google Play store.
333 333  )))
334 334  
335 335  (((
336 -//Port:  22//
328 + Note: the APP version need to be greater than 3.11.
337 337  )))
338 338  
339 339  (((
340 -//User Name:      (% style="color:green" %)**root**//
332 +
341 341  )))
342 342  
343 343  (((
344 -//Password:         (% style="color:green" %)**Randomly generated （found on device’s label）**//
345 -
346 -
336 + 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose
347 347  )))
348 348  
349 349  (((
350 -//After logging in, you will be in the Linux console and can enter commands as shown below.//
351 -
352 -
340 + the ‘DRAGINO Miner HP0D’
353 353  )))
354 354  
355 -[[image:image-20220608202118-2.png]]
343 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
356 356  
345 + 3. Scan the QR Code you generated in the previous step.
357 357  
358 -= **6. How to change the Wireless function of HP0D** =
347 +(% style="text-align:center" %)
348 +[[image:1651828211026-220.png||height="405" width="191"]]
359 359  
360 -//The wireless function is configured as AP by default and the web page does not support configuration,//
350 + 4. Onboarding your device
361 361  
362 -//if you want to configure it as STA(client)connection mode,//
352 + Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of
363 363  
364 -//you can configure your WiFi info on the** /Network/WiFi **page.//
354 + mobile to onboarding server might have issue.
365 365  
356 + [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]]
366 366  
367 -**//Note: the wireless state is as AP//**
358 + [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]]
368 368  
369 -[[image:image-20220531170243-5.png||height="469" width="967"]]
370 370  
361 +5. Check onboarding status
371 371  
372 -== **6.1 Access WiFi configuration page** ==
363 + You can check from mobile:
373 373  
365 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]]
374 374  
375 -[[image:image-20220531165803-2.png]]
367 + You can also see the hotspot status in below link:
376 376  
369 + https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
377 377  
378 -== **6.2 Enter your WiFi information and save** ==
371 + Example:
379 379  
373 + Green Synced means hotspot works normal.
380 380  
381 -[[image:image-20220531165958-3.png]]
375 +(% style="text-align:center" %)
376 +[[image:1651828427715-679.png||height="374" width="635"]]
382 382  
383 383  
384 -== **6.3 Change the WiFi mode.** ==
379 +===== 2.4 Set the Port Forwarding =====
385 385  
381 +(((
382 + Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times
383 +)))
386 386  
387 -[[image:image-20220531170131-4.png]]
385 +(((
386 + it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues
387 +)))
388 388  
389 -== **6.4 Wait system to restart** ==
389 +(((
390 + you may have.
391 +)))
390 390  
393 +(% style="text-align:center" %)
394 +[[image:1651828514449-658.png]]
391 391  
392 -[[image:image-20220531170501-7.png]]
396 +(((
397 +
398 +)))
393 393  
394 -
395 -//**Note: When the time remaining is finished it will turn to the home page.**//
396 -
397 -
398 -== **6.5 Check the STA state** ==
399 -
400 -
401 -[[image:image-20220531170705-8.png||height="484" width="990"]]
402 -
403 -
404 -= **7. Trouble Shootings** =
405 -
406 -== **7.1 How to get a wallet address?** ==
407 -
408 -
409 -**//Download the helium Hotspots APP on the Apple or Google Play store to generate your own wallet.//**
410 -
411 -
412 -== **7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner** ==
413 -
414 -
415 415  (((
416 -//Users can log in to the HP0D, able to access other Web Pages except for the miner page.//
401 + Note: Please refer to more detailed Settings
417 417  )))
418 418  
419 419  (((
420 -//If you first boot the device where you need to wait for 10 mins for the initialization connection to the Helium server.//
405 + [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
406 +)))
421 421  
422 -
408 +(((
409 + [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
423 423  )))
424 424  
425 -== **7.3 Onboarding ~-~- Some parameters on the miner page show timeout** ==
426 426  
413 +==== 3. Check the configuration of HP0D ====
427 427  
428 -[[image:image-20220506182042-2.png||height="250" width="516"]]
415 +===== 3.1 LoRa frequency configuration =====
429 429  
430 -[[image:1651832455372-647.png||height="224" width="520"]]
417 +(% style="text-align:center" %)
418 +[[image:1651828687205-178.png||height="323" width="657"]]
431 431  
432 432  
433 -**//HP0D is establishing a connection to the Helium server and is not finished. And you might see above.//**
434 434  
435 -**//It might relate to the network which might be up to 10mins.//**
422 +===== 3.2 Check the LoRaWAN serveraddress =====
436 436  
437 437  
438 -== **7.4 Onboarding – Bad Gateway** ==
425 +(% style="text-align:center" %)
426 +[[image:1651828703680-156.png||height="349" width="672"]]
439 439  
440 440  
441 -[[image:1651832583790-633.png]]
442 442  
443 443  
444 -//**This is caused by the process leading too long which just needs to refresh the page.**//
445 445  
446 446  
447 -== **7.5 Onboarding ~-~- Why did QR Code generate aways fail?** ==
448 448  
449 449  
450 -[[image:image-20220506182424-3.png]]
435 +1.
436 +11. Check Miner configuration
451 451  
438 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image021.png]]
452 452  
453 -(((
454 -//**This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.**//
440 +**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,**
455 455  
456 -
457 -)))
458 458  
459 -== **7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual?** ==
460 460  
461 -[[image:1651832742262-209.png||height="297" width="365"]]
462 462  
463 463  
464 -(((
465 -//**Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.**//
446 +1. Installation of Antenna
466 466  
467 -
468 -)))
448 +HP0D use Fiber Glass Antenna.
469 469  
470 -== **7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code** ==
450 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image022.png]]
471 471  
452 +User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
472 472  
473 -[[image:1651832811038-780.png||height="462" width="216"]]
474 474  
455 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image023.png]]
475 475  
476 -(((
477 -//**If you see the MAC Address shows the ‘Unknown’ where is due to the provisioning error, please contact us to help you solve it.**//
478 478  
479 -
480 -)))
481 481  
482 -== 7.8 Onboarding – MAC address is being refreshed after scanning the QR Code ==
483 483  
484 484  
485 -(((
486 -//**After scanning the QR Code, Mobile APP will connect to the Helium onboarding server and provide the public key/ wallet address to the onboarding server. The server will return the match MAC address for this hotspot.**//
461 +1. SSH Access for Linux console
487 487  
488 -
489 -)))
463 +IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
490 490  
491 -(((
492 -//**If you don’t see the MAC address, make sure your mobile has a good internet connection.**//
493 -)))
465 +Port:         22
494 494  
495 -[[image:1651832880009-473.png]]
467 +User Name:      **root**
496 496  
469 +Password:         **Randomly generated （found on device’s label ）**
497 497  
498 -== //**7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’**// ==
499 499  
472 +After logging in, you will be in the Linux console and can enter commands as shown below.
500 500  
501 -**//This is caused by the server connection delay, which does not affect the regular use.//**
474 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image024.png]]
502 502  
503 -[[image:1651832959907-357.png]]
504 504  
505 505  
506 -== **7.10 Mobile APP crash after scanning the QR Code?** ==
507 507  
479 +1. Trouble Shootings
480 +11. How to get a wallet address?
508 508  
509 -* //**Make sure you have input the correct Wallet address to generate QR Code.**//
510 -* //**Make sure your mobile app uses the same wallet address as the one to generate QR Code.**//
511 -* //**Make sure your mobile app’s relevant permission is enabled.**//
512 -* //**Known: The Android 11 version may cause this kind of issue.**//
482 +//Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.//
513 513  
514 -== **7.11 Why the frequency/region is not the same as what I purchased?** ==
515 515  
485 +1.
486 +11. Onboarding ~-~- Unable to access Web-UI ~-~-> Miner
516 516  
517 -(((
518 -//**Each HP0D is inspected and configured prior to shipping.**//
519 -)))
488 +//User can login the HP0D, able to access other Web Pages except miner page//
520 520  
521 -(((
522 -//**If your HP0D Web-UI – Miner region is not the same as the shell labels, please contact our support team that will solve this issue for you.**//
523 523  
524 -
525 -)))
491 +//If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.//
526 526  
527 -== **7.12 Can use the frequency to a region where is no support?** ==
528 528  
494 +1.
495 +11. Onboarding ~-~- Some parameters in miner page show timeout
529 529  
530 -(((
531 -//**Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:**//
532 -)))
497 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image025.png]]
533 533  
534 -(((
535 -[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
499 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image026.png]]
536 536  
537 -
538 -)))
501 +//HP0D is establish connection to Helium server and not finished. And you might see above.//
539 539  
540 -== **7.13 Can change the frequency of the HP0D Miner?** ==
503 +//It might relate to the network where might up to 10mins//
541 541  
542 542  
543 -//We do not recommend doing this, it may damage your device//
506 +1.
507 +11. Onboarding – Bad Gaterway
544 544  
509 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image027.png]]
545 545  
546 -== **7.14 Low Reward and not transmit issue** ==
511 +//This is caused by the process leads too long which just need to refresh the page.//
547 547  
548 548  
549 -//We had released the 0524 version for the miner, Users can check the miner version in the HP0D web UI.//
514 +1.
515 +11. Onboarding ~-~- Why did QR Code generate is aways fail?
550 550  
551 -//If it is lower than the 0524 version, users can manually upgrade it via the 'draginoups' command in the HP0D's CLI.//
517 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]]
552 552  
553 -[[image:image-20220527114519-1.png||height="579" width="851"]]
519 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail
554 554  
555 555  
556 -== **7.15 Why is my miner version not the latest** ==
522 +1.
523 +11. Onboarding ~-~- Why is the QR Code not quite the same as the manual?
557 557  
525 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]]
558 558  
559 -//By default, as soon as a new version of helium is released, we will push the upgrade the same day.//
527 +Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
560 560  
561 -//However, the download and upgrade may fail due to the network.//
562 562  
563 -//So **We offer a manual check method:**//
530 +1.
531 +11. Onboarding – MAC address is ‘Unknown’ after scan QR Code
564 564  
565 - **// Use the "draginoups" command to check//**
533 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]]
566 566  
567 -[[image:image-20220601101358-1.png]]
535 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve.
568 568  
569 569  
538 +1.
539 +11. Onboarding – MAC address is being refreshed after scan QR Code
570 570  
571 -= **8.How to flash OS to SD card** =
541 +//After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.//
572 572  
573 573  
574 -//**Preparations:**//
544 +//If you don’t see MAC address, make sure your mobile has good internet connection.//
575 575  
576 -1. //An SD card with 16GB or more//
546 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]]
577 577  
578 -2. //Download the OS image//
579 579  
580 -3. //A card reader device//
581 581  
582 -4. //A Flash software tool ( Such as balenaEtcher )//
583 583  
551 +1.
552 +11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’
584 584  
585 -=== **Step 1. Select the OS image that requires flash** ===
554 +//This is caused by the server connection delay, which does not affect the normal use.//
586 586  
556 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]]
587 587  
588 -[[image:image-20220609101843-5.png]]
589 589  
559 +*
560 +*1. Mobile APP crash after scan the QR Code?
561 +* //Make sure you have input the correct Wallet address to generate QR Code.//
562 +* //Make sure your mobile app uses the same wallet address as the one to generate QR Code.//
563 +* //Make sure your mobile app’s relevant permission are enabled.//
564 +* //Known: The Android 11 version may cause this kind of issue.//
590 590  
591 -=== **Step 2. Select the target that requires Flash** ===
566 +1.
567 +11. Why the frequency/region is not the same what I purchased?
592 592  
569 +//Each HP0D is inspected and configured prior to shipping.//
593 593  
594 -[[image:image-20220609103538-11.png]]
571 +//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
595 595  
596 -[[image:image-20220609101748-3.png]]
597 597  
574 +1.
575 +11. Can use the frequency to a region where is not support?
598 598  
599 -=== **Step 3. Flash start** ===
577 +//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
600 600  
579 +[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
601 601  
602 -[[image:image-20220609103619-12.png]]
603 603  
604 -[[image:image-20220609104104-13.png]]
582 +1.
583 +11. Can change the frequency of the HP0D Miner?
605 605  
585 +//We do not recommend doing this, it may damage your device//
606 606  
607 -=== **Flash Complete** ===
608 608  
609 609  
610 -[[image:image-20220609104415-1.png]]
611 611  
612 612  
613 -= **9. OTA Version Info** =
591 +1. Supports
614 614  
615 -== **When does the OTA update happen?** ==
593 +//If you are experiencing issues and can’t solve, you can send mail to//
616 616  
595 +[[//support@dragino.com//>>mailto:support@dragino.com]]
617 617  
618 -**//HP0D will check OTA update on a) Every Booting. b) Every Night. Below is the OTA update version info//**
597 +//With your question as detail as possible. We will reply and help you in the shortest.//
619 619  
620 -== **# 2022/05/14** ==
621 621  
622 622  
623 -1. //Update to the latest miner version: miner-arm64_2022.05.13.0_GA//
624 -1. //Add postinst after auto-update//
625 -1. //Add Miner version mark.//
626 -1. //Add fast sync if miner GAP is large//
627 627  
628 -== **# 2022/05/24** ==
602 +1. Order Info
629 629  
630 - 1. //Update to the latest miner version: miner-arm64_2022.05.24.0_GA//
604 +**HP0D-XXX**
631 631  
606 +**XXX**: Frequency Band
632 632  
633 -= **10. Supports** =
608 +* 868: For Bands: EU868,IN865
609 +* 915: For Bands: US915,AU915,AS923,KR920
634 634  
635 -(((
636 -**//If you are experiencing issues and can’t solve them, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].//**
637 -)))
611 +1. Manufacturer Info
638 638  
639 -(((
640 -**//With your question as detailed as possible. We will reply and help you in the shortest.//**
641 -
642 -
643 -)))
644 -
645 -= **11. Order Info** =
646 -
647 -(% style="color:#0000ff" %)**HP0D-XXX**
648 -
649 -(% style="color:#0000ff" %)**XXX**(% style="color:black" %): Frequency Band
650 -
651 -* **AS923**: LoRaWAN AS923 band
652 -* **AU915**: LoRaWAN AU915 band
653 -* **EU868**: LoRaWAN EU868 band
654 -* **KR920**: LoRaWAN KR920 band
655 -* **US915**: LoRaWAN US915 band
656 -* **IN865**: LoRaWAN IN865 band
657 -
658 -= **12. Manufacturer Info** =
659 -
660 -(((
661 661  **Shenzhen Dragino Technology Development co. LTD**
662 -)))
663 663  
664 -(((
665 665  Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
666 -)))
667 667  
668 -(((
669 -Longcheng Street, LongGang District; Shenzhen 518116, China
617 +LongCheng Street, LongGang District ; Shenzhen 518116,China
670 670  
671 671  
672 -
673 -)))
620 +1. FCC Warning
674 674  
675 -= **13. FCC Warning** =
676 -
677 -(((
678 678  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
679 -)))
680 680  
681 -(((
682 682  ~-~- Reorient or relocate the receiving antenna.
683 -)))
684 684  
685 -(((
686 686  ~-~- Increase the separation between the equipment and receiver.
687 -)))
688 688  
689 -(((
690 690  ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
691 -)))
692 692  
693 -(((
694 694  ~-~- Consult the dealer or an experienced radio/TV technician for help.
695 -)))
696 696  
697 -(((
632 +
698 698  Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
699 -)))
700 700  
701 -(((
635 +
702 702  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
703 -)))
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