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Last modified by Xiaoling on 2024/10/21 15:44
From version 107.1
edited by Kilight Cao
on 2022/06/08 20:22
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To version 28.1
edited by Xiaoling
on 2022/05/06 17:11
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Title
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1 -HP0D Full Hotspot for Helium
1 +HP0D
Author
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1 -XWiki.Kilight
1 +XWiki.Xiaoling
Content
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1 +
2 +
1 1  (% style="text-align:center" %)
2 -[[image:1651802206983-860.png||height="427" width="398"]]
4 +[[image:1651802206983-860.png||height="645" width="602"]]
3 3  
4 4  
5 5  (((
6 6  **HP0D Full Hotspot for Helium User Manual**
9 +)))
7 7  
11 +
12 +
13 +
14 +
15 +{{toc/}}
16 +
17 +
18 +==== 1. Introduction ====
19 +
20 +===== 1.1 What is HP0D =====
21 +
22 +(((
23 + The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, optional 3G or 4G.
24 +)))
25 +
26 +(((
27 + The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
28 +)))
29 +
30 +(((
8 8  
9 9  )))
10 10  
11 -**Table of Contents：**
34 +(((
35 + HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip.
36 +)))
12 12  
13 -{{toc/}}
38 +(((
39 + It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is
40 +)))
14 14  
42 +(((
43 + fully compatible with LoRaWAN protocol. HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining**
44 +)))
15 15  
16 -= **1. Introduction** =
46 +(((
47 +**~ and connects max 2 x LoRaWAN servers at the same time**.
48 +)))
17 17  
18 -== **1.1 What is HP0D** ==
50 +(((
51 +
52 +)))
19 19  
20 20  (((
21 -The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
55 +**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to
22 22  )))
23 23  
24 24  (((
25 -HP0D has passed Helium Full Hotspot Approval. It supports the (% style="color:#037691" %)** miner feature from Helium** (% style="color:black" %) and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, (% style="color:#037691" %)**users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
59 + input HNT wallet address and use QR  Code to onboarding HP0D when it arrives.
26 26  )))
27 27  
28 28  (((
29 -(% style="color:#037691" %)**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. (% style="color:black" %)It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
63 +
30 30  )))
31 31  
32 32  (((
33 -HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
67 + HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to
34 34  )))
35 35  
36 -== **1.2 Specifications** ==
70 +(((
71 + use in their own LoRaWAN network.
72 +)))
37 37  
74 +
75 +===== 1.2 Specifications =====
76 +
77 +(((
38 38  **~ Hardware System:**
79 +)))
80 +
81 +(((
39 39   Linux Part:
83 +)))
40 40  
41 -* Raspberry Pi 4
85 +* (((
86 +Raspberry Pi 4
87 +)))
42 42  
89 +(((
43 43  **~ Interface:**
91 +)))
44 44  
45 -* 10M/100M RJ45 Ports x 1
46 -* LoRaWAN Wireless
47 -* Power Input: 12V 2A, DC
93 +* (((
94 +10M/100M RJ45 Ports x 1
95 +)))
96 +* (((
97 +LoRaWAN Wireless
98 +)))
99 +* (((
100 +Power Input: 12V 2A, DC
101 +)))
48 48  
103 +(((
49 49  **~ Operating Condition:**
105 +)))
50 50  
51 -* Work Temperature: -20 ~~ 65°C
52 -* Storage Temperature: -20 ~~ 65°C
53 -* Power Input: 12V 2A, DC
107 +* (((
108 +Work Temperature: -20 ~~ 65°C
109 +)))
110 +* (((
111 +Storage Temperature: -20 ~~ 65°C
112 +)))
113 +* (((
114 +Power Input: 12V 2A, DC
115 +)))
54 54  
55 -== **1.3 Features** ==
117 +===== 1.3 Features =====
56 56  
57 57  * Open-Source Linux system
58 58  * RPi4 with 2G /4G or 8G RAM
... ... @@ -69,593 +69,406 @@
69 69  * Include prepaid $40 onboarding cost and $10 location cost.
70 70  * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]].
71 71  
72 -== **1.4 Label info and login name** ==
134 +===== 1.4 Label info and login name =====
73 73  
74 -[[image:1651803959860-394.png||height="500" width="375"]]
75 75  
137 +(% style="text-align:center" %)
138 +[[image:1651803959860-394.png||height="653" width="490"]]
76 76  
77 77  
78 -=== 1.4.1 Label information: ===
79 79  
80 -**Device hostname:**  (% class="mark" %)dragino-xxxxxx(%%)
81 -**Band**:  (% class="mark" %)US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864(%%)
82 -**Miner animal name**: (% class="mark" %)xxx-xxx-xxx(%%)
83 -**Miner address**:  (% class="mark" %)12xxxxxx(%%)
84 -**Eth MAC address**:  (% class="mark" %)A8: 40: 41: EF: FE: CD(%%)
85 -**Login**:  (% class="mark" %)root/d59f2d5b (the root is the Login account for the Web-UI and SSH.)(%%)
86 -**SN**:  (% class="mark" %)device serial number.
87 -
88 -
89 -= **2. Quick Start & Onboarding** =
90 -
91 -The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
92 -
93 -
94 -== **2.1  Connect HP0D Web UI** ==
95 -
96 -=== **2.1.1 via HP0D’s Access Point** ===
97 -
98 -At the first boot of HP0D, it will auto-generate a Wi-Fi network
99 -
100 -
101 -[[image:1651804327535-321.png||height="325" width="199"]]
102 -
103 -
104 -(% class="box infomessage" %)
105 105  (((
106 - called  : **//HPD-dragino-xxxxxx//**
143 +**~ Label information:**
107 107  )))
108 108  
109 -(% class="box infomessage" %)
110 110  (((
111 - with password:  **//dragino+dragino//**
112 -You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
147 +
113 113  )))
114 114  
115 -
116 -[[image:1651804397792-591.png||height="386" width="733"]]
117 -
118 -
119 -=== **2.1.2 Connect via HP0D hostname** ===
120 -
121 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connects to the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
122 -
123 - Like: (% class="mark" %)__**//http:~/~/dragino-4ba54a//**__
124 -
125 -
126 -[[image:1651804629009-699.png]]
127 -
128 -=== **2.1.3 Connect via Ethernet Port** ===
129 -
130 -//Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.//
131 -
132 -
133 -//**If you get the IP address from the router, like: (% class="mark" %)10.130.2.42(%%), you can use this IP address to connect the WEB UI or SSH access of HP0D.**//
134 -
135 -
136 -[[image:1651804782523-623.png]]
137 -
138 -
139 -== **2.2 Generate QR Code** ==
140 -
141 -
142 142  (((
143 -//Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.//
151 +**~ Device host name:**      (% class="mark" %)dragino-xxxxxx
144 144  )))
145 145  
146 146  (((
147 -//Note: After onboarding, this wallet will become the owner of this hotspot.//
148 -
149 -
155 +**~ Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
150 150  )))
151 151  
152 -[[image:image-20220506140312-1.png||height="435" width="438"]]
153 -
154 -
155 -== **2.3 Onboarding Hotspot** ==
156 -
157 -
158 158  (((
159 -//**1.** Download the Helium Hotspot APP from the Apple or Google Play store.//
159 +**~ Miner animal name**: xxx-xxx-xxx
160 160  )))
161 161  
162 162  (((
163 -**//Note: the APP version needs to be greater than 3.11.//**
164 -
165 -
163 +**~ Miner address**:          112xxxxxx
166 166  )))
167 167  
168 168  (((
169 -//**2. **To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’//
170 -
171 -
167 +**~ Eth MAC address**: A8: 40: 41: EF: FE: CD
172 172  )))
173 173  
174 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
175 -
176 -
177 -//**3. **Scan the QR Code you generated in the previous step.//
178 -
179 -[[image:1651828211026-220.png||height="405" width="191"]]
180 -
181 -
182 182  (((
183 -//**4. **Onboarding your device//
171 +**~ Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
184 184  )))
185 185  
186 186  (((
187 -Mobile APP will get info from the onboarding server. If the MAC address doesn’t appear, it means the network connection of the mobile to the onboarding server might have an issue.  
188 -
189 -
175 +**~ SN**:  device serial number.
190 190  )))
191 191  
192 -[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
193 193  
194 - [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
179 +==== 2. Quick Start & Onboarding ====
195 195  
196 -
197 -**5. **//Check onboarding status where you can check from mobile~://
198 -
199 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
200 -
201 -
202 -//You can also see the hotspot status in the below link~://
203 -
204 -//https:~/~/explorer.helium.com/hotspots/**<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>**//
205 -
206 -//Example~://
207 -
208 -
209 -**//Green Synced means hotspot works normally.//**
210 -
211 -[[image:1651828427715-679.png||height="374" width="635"]]
212 -
213 -
214 -== **2.4 Set the Port Forwarding** ==
215 -
216 -
217 217  (((
218 -//Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.//
182 + The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
219 219  )))
220 220  
221 -[[image:1651828514449-658.png]]
222 -
185 +(% class="wikigeneratedid" id="H-2" %)
223 223  (((
224 224  
225 225  )))
226 226  
227 -(((
228 -Note: Please refer to more detailed Settings
229 -)))
190 +===== 2.1  Connect HP0D Web UI =====
230 230  
231 -(((
232 -[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
233 -)))
192 +====== 2.1.1 via HP0D’s Access Point. ======
234 234  
235 -(((
236 -[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
194 + At the first boot of HP0D, it will auto generate a Wi-Fi network[[image:1651804327535-321.png||height="325" style="float:right" width="199"]]
237 237  
238 -
239 -)))
240 240  
241 -= **3. Check the configuration of HP0D** =
197 + called           : **//HPD-dragino-xxxxxx//**
242 242  
243 -== **3.1 LoRa frequency configuration** ==
199 + with password:  **//dragino+dragino//**
244 244  
245 245  
246 -[[image:1651828687205-178.png||height="323" width="657"]]
247 247  
203 + You can use a PC to connect to this Wi-Fi network. The PC will
248 248  
249 -== **3.2 Check the LoRaWAN Server Address** ==
205 + get an IP address 10.130.1.xxx and the HP0D has the default
250 250  
207 + IP 10.130.1.1
251 251  
252 -[[image:image-20220607160428-1.png||height="472" width="654"]]
253 253  
254 254  
255 -== **3.2.1 Configure the Secondary LoRaWAN Server** ==
211 +(% style="text-align:center" %)
212 +[[image:1651804397792-591.png]]
256 256  
257 -[[image:image-20220607161130-2.png||height="501" width="1112"]]
258 258  
259 -[[image:image-20220607161603-3.png||height="557" width="1113"]]
260 260  
261 -[[image:image-20220607161812-4.png||height="699" width="1115"]]
216 +====== 2.1.2 Connect via HP0D hostname ======
262 262  
218 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
263 263  
264 -[[image:image-20220607162635-5.png||height="339" width="1110"]]
220 + PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
265 265  
266 -[[image:image-20220607162859-6.png]]
222 + Web-UI via HP0D’s hostname.
267 267  
268 -== **3.3 Check Miner configuration** ==
269 269  
225 + Like: __**//http:~/~/dragino-4ba54a//**__
270 270  
271 -[[image:image-20220506181408-1.png||height="451" width="513"]]
272 272  
273 -(((
274 -//**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**//
228 +(% style="text-align:center" %)
229 +[[image:1651804629009-699.png]]
275 275  
276 276  
277 -== **//3.4 Check the Miner state//** ==
232 +====== 2.1.3 Connect via Ethernet Port ======
278 278  
234 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP  address the router has assigned to the HP0D.
279 279  
280 -[[image:image-20220531171836-9.png||height="776" width="1155"]]
281 281  
237 + If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
282 282  
283 -//**Note: Absorption status can show whether the hotspot is working properly**//
239 +(% style="text-align:center" %)
240 +[[image:1651804782523-623.png]]
284 284  
285 -//** The p2p network can see how your hotspot is interacting with the surrounding hotspots**//
286 286  
287 - //usually, the nat_type should be '**none'**//
288 288  
289 -
290 -)))
244 +===== 2.2 Generate QR Code =====
291 291  
292 -= **4. Installation of Antenna** =
246 + Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
293 293  
248 + Note: After onboarding, this wallet will become owner of this hotspot.
294 294  
295 -(((
296 -//HP0D uses Fiber Glass Antenna.//
297 -)))
250 +(% style="text-align:center" %)
251 +[[image:image-20220506140312-1.png]]
298 298  
299 -[[image:1651832158606-882.png]]
300 300  
301 -(((
302 -
303 -)))
304 304  
305 -(((
306 -//The user needs to connect the antenna cable’s SMA connector to the HP03 and connect the N-Type connector to the antenna and install it as below~://
307 -)))
255 +===== 2.3 Onboarding Hotspot =====
308 308  
309 -(((
310 -[[image:1651832205608-998.png||height="349" width="198"]]
257 + ~1. Download the Helium Hotspot APP from the Apple or Google Play store.
311 311  
312 -
313 -)))
259 + Note: the APP version need to be greater than 3.11.
314 314  
315 -= **5. SSH Access for Linux console** =
261 + 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
316 316  
263 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
317 317  
318 -//Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router.//
265 + 3. Scan the QR Code you generated in the previous step.
319 319  
320 -//In the router's management portal, you should be able to find what IP address the router has assigned to the HP0D.//
321 321  
322 -//You can use this IP or hostname of HP0D to connect the WEB UI or SSH access of HP0D.//
268 + 4. Onboarding your device
323 323  
324 -//Make sure your PC and the HP0D are in the same network, the use an SSH tool (such as **[[putty>>url:http://www.chiark.greenend.org.uk/~~sgtatham/putty/download.html]]**) to access it.//
270 +Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.
325 325  
272 + [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]]
326 326  
327 -Below are screenshots:
328 328  
329 -[[image:image-20220608202027-1.png]]
330 330  
331 -(((
332 -**//IP address:  IP address of HP0D or hostname of HP0D ((% class="mark" %)Such as dragino-7df4af(%%))//**
333 -)))
334 334  
335 -(((
336 -//Port:  22//
337 -)))
338 338  
339 -(((
340 -//User Name:      (% style="color:green" %)**root**//
341 -)))
342 342  
343 -(((
344 -//Password:         (% style="color:green" %)**Randomly generated （found on device’s label）**//
279 +1. Check onboarding status
345 345  
346 -
347 -)))
281 +You can check from mobile:
348 348  
349 -(((
350 -//After logging in, you will be in the Linux console and can enter commands as shown below.//
283 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image015.png]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image016.jpg]]
351 351  
352 -
353 -)))
285 +You can also see the hotspot status in below link:
354 354  
355 -[[image:image-20220608202118-2.png]]
287 +https:~/~/explorer.helium.com/hotspots/**//<YOUR_HOTSPORT_KEY>//**
356 356  
289 +Example:
357 357  
358 -= **6. How to change the Wireless function of HP0D** =
291 +Green Synced means hotspot works normal.
359 359  
360 -//The wireless function is configured as AP by default and the web page does not support configuration,//
293 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image017.png]]
361 361  
362 -//if you want to configure it as STA(client)connection mode,//
363 363  
364 -//you can configure your WiFi info on the** /Network/WiFi **page.//
365 365  
366 366  
367 -**//Note: the wireless state is as AP//**
368 368  
369 -[[image:image-20220531170243-5.png||height="469" width="967"]]
299 +1.
300 +11. Set the Port Forwarding
370 370  
302 +Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
371 371  
372 -== **6.1 Access WiFi configuration page** ==
304 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image018.png]]
373 373  
374 374  
375 -[[image:image-20220531165803-2.png]]
307 +Note: Please refer to more detailed Settings
376 376  
309 +[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
377 377  
378 -== **6.2 Enter your WiFi information and save** ==
311 +[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
379 379  
380 380  
381 -[[image:image-20220531165958-3.png]]
382 382  
383 383  
384 -== **6.3 Change the WiFi mode.** ==
385 385  
317 +1. Check the configuration of HP0D
318 +11. LoRa frequency configuration
386 386  
387 -[[image:image-20220531170131-4.png]]
320 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image019.png]]
388 388  
389 -== **6.4 Wait system to restart** ==
322 +1.
323 +11. Check the LoRaWAN serveraddress.
390 390  
325 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image020.png]]
391 391  
392 -[[image:image-20220531170501-7.png]]
393 393  
394 394  
395 -//**Note: When the time remaining is finished it will turn to the home page.**//
396 396  
397 397  
398 -== **6.5 Check the STA state** ==
399 399  
400 400  
401 -[[image:image-20220531170705-8.png||height="484" width="990"]]
402 402  
403 403  
404 -= **7. Trouble Shootings** =
335 +1.
336 +11. Check Miner configuration
405 405  
406 -== **7.1 How to get a wallet address?** ==
338 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image021.png]]
407 407  
340 +**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,**
408 408  
409 -**//Download the helium Hotspots APP on the Apple or Google Play store to generate your own wallet.//**
410 410  
411 411  
412 -== **7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner** ==
413 413  
414 414  
415 -(((
416 -//Users can log in to the HP0D, able to access other Web Pages except for the miner page.//
417 -)))
346 +1. Installation of Antenna
418 418  
419 -(((
420 -//If you first boot the device where you need to wait for 10 mins for the initialization connection to the Helium server.//
348 +HP0D use Fiber Glass Antenna.
421 421  
422 -
423 -)))
350 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image022.png]]
424 424  
425 -== **7.3 Onboarding ~-~- Some parameters on the miner page show timeout** ==
352 +User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
426 426  
427 427  
428 -[[image:image-20220506182042-2.png||height="250" width="516"]]
355 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image023.png]]
429 429  
430 -[[image:1651832455372-647.png||height="224" width="520"]]
431 431  
432 432  
433 -**//HP0D is establishing a connection to the Helium server and is not finished. And you might see above.//**
434 434  
435 -**//It might relate to the network which might be up to 10mins.//**
436 436  
361 +1. SSH Access for Linux console
437 437  
438 -== **7.4 Onboarding – Bad Gateway** ==
363 +IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
439 439  
365 +Port:         22
440 440  
441 -[[image:1651832583790-633.png]]
367 +User Name:      **root**
442 442  
369 +Password:         **Randomly generated （found on device’s label ）**
443 443  
444 -//**This is caused by the process leading too long which just needs to refresh the page.**//
445 445  
372 +After logging in, you will be in the Linux console and can enter commands as shown below.
446 446  
447 -== **7.5 Onboarding ~-~- Why did QR Code generate aways fail?** ==
374 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image024.png]]
448 448  
449 449  
450 -[[image:image-20220506182424-3.png]]
451 451  
452 452  
453 -(((
454 -//**This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.**//
379 +1. Trouble Shootings
380 +11. How to get a wallet address?
455 455  
456 -
457 -)))
382 +//Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.//
458 458  
459 -== **7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual?** ==
460 460  
461 -[[image:1651832742262-209.png||height="297" width="365"]]
385 +1.
386 +11. Onboarding ~-~- Unable to access Web-UI ~-~-> Miner
462 462  
388 +//User can login the HP0D, able to access other Web Pages except miner page//
463 463  
464 -(((
465 -//**Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.**//
466 466  
467 -
468 -)))
391 +//If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.//
469 469  
470 -== **7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code** ==
471 471  
394 +1.
395 +11. Onboarding ~-~- Some parameters in miner page show timeout
472 472  
473 -[[image:1651832811038-780.png||height="462" width="216"]]
397 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image025.png]]
474 474  
399 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image026.png]]
475 475  
476 -(((
477 -//**If you see the MAC Address shows the ‘Unknown’ where is due to the provisioning error, please contact us to help you solve it.**//
401 +//HP0D is establish connection to Helium server and not finished. And you might see above.//
478 478  
479 -
480 -)))
403 +//It might relate to the network where might up to 10mins//
481 481  
482 -== 7.8 Onboarding – MAC address is being refreshed after scanning the QR Code ==
483 483  
406 +1.
407 +11. Onboarding – Bad Gaterway
484 484  
485 -(((
486 -//**After scanning the QR Code, Mobile APP will connect to the Helium onboarding server and provide the public key/ wallet address to the onboarding server. The server will return the match MAC address for this hotspot.**//
409 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image027.png]]
487 487  
488 -
489 -)))
411 +//This is caused by the process leads too long which just need to refresh the page.//
490 490  
491 -(((
492 -//**If you don’t see the MAC address, make sure your mobile has a good internet connection.**//
493 -)))
494 494  
495 -[[image:1651832880009-473.png]]
414 +1.
415 +11. Onboarding ~-~- Why did QR Code generate is aways fail?
496 496  
417 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]]
497 497  
498 -== //**7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’**// ==
419 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail
499 499  
500 500  
501 -**//This is caused by the server connection delay, which does not affect the regular use.//**
422 +1.
423 +11. Onboarding ~-~- Why is the QR Code not quite the same as the manual?
502 502  
503 -[[image:1651832959907-357.png]]
425 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]]
504 504  
427 +Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
505 505  
506 -== **7.10 Mobile APP crash after scanning the QR Code?** ==
507 507  
430 +1.
431 +11. Onboarding – MAC address is ‘Unknown’ after scan QR Code
508 508  
509 -* //**Make sure you have input the correct Wallet address to generate QR Code.**//
510 -* //**Make sure your mobile app uses the same wallet address as the one to generate QR Code.**//
511 -* //**Make sure your mobile app’s relevant permission is enabled.**//
512 -* //**Known: The Android 11 version may cause this kind of issue.**//
433 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]]
513 513  
514 -== **7.11 Why the frequency/region is not the same as what I purchased?** ==
435 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve.
515 515  
516 516  
517 -(((
518 -//**Each HP0D is inspected and configured prior to shipping.**//
519 -)))
438 +1.
439 +11. Onboarding – MAC address is being refreshed after scan QR Code
520 520  
521 -(((
522 -//**If your HP0D Web-UI – Miner region is not the same as the shell labels, please contact our support team that will solve this issue for you.**//
441 +//After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.//
523 523  
524 -
525 -)))
526 526  
527 -== **7.12 Can use the frequency to a region where is no support?** ==
444 +//If you don’t see MAC address, make sure your mobile has good internet connection.//
528 528  
446 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]]
529 529  
530 -(((
531 -//**Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:**//
532 -)))
533 533  
534 -(((
535 -[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
536 536  
537 -
538 -)))
539 539  
540 -== **7.13 Can change the frequency of the HP0D Miner?** ==
451 +1.
452 +11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’
541 541  
454 +//This is caused by the server connection delay, which does not affect the normal use.//
542 542  
543 -//We do not recommend doing this, it may damage your device//
456 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]]
544 544  
545 545  
546 -== **7.14 Low Reward and not transmit issue** ==
459 +*
460 +*1. Mobile APP crash after scan the QR Code?
461 +* //Make sure you have input the correct Wallet address to generate QR Code.//
462 +* //Make sure your mobile app uses the same wallet address as the one to generate QR Code.//
463 +* //Make sure your mobile app’s relevant permission are enabled.//
464 +* //Known: The Android 11 version may cause this kind of issue.//
547 547  
466 +1.
467 +11. Why the frequency/region is not the same what I purchased?
548 548  
549 -//We had released the 0524 version for the miner, Users can check the miner version in the HP0D web UI.//
469 +//Each HP0D is inspected and configured prior to shipping.//
550 550  
551 -//If it is lower than the 0524 version, users can manually upgrade it via the 'draginoups' command in the HP0D's CLI.//
471 +//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
552 552  
553 -[[image:image-20220527114519-1.png||height="579" width="851"]]
554 554  
474 +1.
475 +11. Can use the frequency to a region where is not support?
555 555  
556 -== **7.15 Why is my miner version not the latest** ==
477 +//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
557 557  
479 +[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
558 558  
559 -//By default, as soon as a new version of helium is released, we will push the upgrade the same day.//
560 560  
561 -//However, the download and upgrade may fail due to the network.//
482 +1.
483 +11. Can change the frequency of the HP0D Miner?
562 562  
563 -//So **We offer a manual check method:**//
485 +//We do not recommend doing this, it may damage your device//
564 564  
565 - **// Use the "draginoups" command to check//**
566 566  
567 -[[image:image-20220601101358-1.png]]
568 568  
569 569  
570 570  
571 -= **8. OTA Version Info** =
491 +1. Supports
572 572  
573 -== **When does the OTA update happen?** ==
493 +//If you are experiencing issues and can’t solve, you can send mail to//
574 574  
495 +[[//support@dragino.com//>>mailto:support@dragino.com]]
575 575  
576 -**//HP0D will check OTA update on a) Every Booting. b) Every Night. Below is the OTA update version info//**
497 +//With your question as detail as possible. We will reply and help you in the shortest.//
577 577  
578 -== **# 2022/05/14** ==
579 579  
580 580  
581 -1. //Update to the latest miner version: miner-arm64_2022.05.13.0_GA//
582 -1. //Add postinst after auto-update//
583 -1. //Add Miner version mark.//
584 -1. //Add fast sync if miner GAP is large//
585 585  
586 -== **# 2022/05/24** ==
502 +1. Order Info
587 587  
588 - 1. //Update to the latest miner version: miner-arm64_2022.05.24.0_GA//
504 +**HP0D-XXX**
589 589  
506 +**XXX**: Frequency Band
590 590  
591 -= **9. Supports** =
508 +* 868: For Bands: EU868,IN865
509 +* 915: For Bands: US915,AU915,AS923,KR920
592 592  
593 -(((
594 -**//If you are experiencing issues and can’t solve them, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].//**
595 -)))
511 +1. Manufacturer Info
596 596  
597 -(((
598 -**//With your question as detailed as possible. We will reply and help you in the shortest.//**
599 -
600 -
601 -)))
602 -
603 -= **10. Order Info** =
604 -
605 -(% style="color:#0000ff" %)**HP0D-XXX**
606 -
607 -(% style="color:#0000ff" %)**XXX**(% style="color:black" %): Frequency Band
608 -
609 -* **AS923**: LoRaWAN AS923 band
610 -* **AU915**: LoRaWAN AU915 band
611 -* **EU868**: LoRaWAN EU868 band
612 -* **KR920**: LoRaWAN KR920 band
613 -* **US915**: LoRaWAN US915 band
614 -* **IN865**: LoRaWAN IN865 band
615 -
616 -= **11. Manufacturer Info** =
617 -
618 -(((
619 619  **Shenzhen Dragino Technology Development co. LTD**
620 -)))
621 621  
622 -(((
623 623  Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
624 -)))
625 625  
626 -(((
627 -Longcheng Street, LongGang District; Shenzhen 518116, China
517 +LongCheng Street, LongGang District ; Shenzhen 518116,China
628 628  
629 629  
630 -
631 -)))
520 +1. FCC Warning
632 632  
633 -= **12. FCC Warning** =
634 -
635 -(((
636 636  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
637 -)))
638 638  
639 -(((
640 640  ~-~- Reorient or relocate the receiving antenna.
641 -)))
642 642  
643 -(((
644 644  ~-~- Increase the separation between the equipment and receiver.
645 -)))
646 646  
647 -(((
648 648  ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
649 -)))
650 650  
651 -(((
652 652  ~-~- Consult the dealer or an experienced radio/TV technician for help.
653 -)))
654 654  
655 -(((
532 +
656 656  Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
657 -)))
658 658  
659 -(((
535 +
660 660  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
661 -)))
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