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Last modified by Xiaoling on 2024/10/21 15:44
From version 104.1
edited by Kilight Cao
on 2022/06/07 16:31
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To version 27.1
edited by Xiaoling
on 2022/05/06 17:10
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Summary

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Title
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1 -HP0D Full Hotspot for Helium
1 +HP0D
Author
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1 -XWiki.Kilight
1 +XWiki.Xiaoling
Content
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1 +
2 +
1 1  (% style="text-align:center" %)
2 -[[image:1651802206983-860.png||height="427" width="398"]]
4 +[[image:1651802206983-860.png||height="645" width="602"]]
3 3  
4 4  
5 5  (((
6 6  **HP0D Full Hotspot for Helium User Manual**
9 +)))
7 7  
11 +
12 +
13 +
14 +
15 +{{toc/}}
16 +
17 +
18 +==== 1. Introduction ====
19 +
20 +===== 1.1 What is HP0D =====
21 +
22 +(((
23 + The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, optional 3G or 4G.
24 +)))
25 +
26 +(((
27 + The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
28 +)))
29 +
30 +(((
8 8  
9 9  )))
10 10  
11 -**Table of Contents：**
34 +(((
35 + HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip.
36 +)))
12 12  
13 -{{toc/}}
38 +(((
39 + It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is
40 +)))
14 14  
42 +(((
43 + fully compatible with LoRaWAN protocol. HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining**
44 +)))
15 15  
16 -= **1. Introduction** =
46 +(((
47 +**~ and connects max 2 x LoRaWAN servers at the same time**.
48 +)))
17 17  
18 -== **1.1 What is HP0D** ==
50 +(((
51 +
52 +)))
19 19  
20 20  (((
21 -The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
55 +**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to
22 22  )))
23 23  
24 24  (((
25 -HP0D has passed Helium Full Hotspot Approval. It supports the (% style="color:#037691" %)** miner feature from Helium** (% style="color:black" %) and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, (% style="color:#037691" %)**users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
59 + input HNT wallet address and use QR  Code to onboarding HP0D when it arrives.
26 26  )))
27 27  
28 28  (((
29 -(% style="color:#037691" %)**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. (% style="color:black" %)It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
63 +
30 30  )))
31 31  
32 32  (((
33 -HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
67 + HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to
34 34  )))
35 35  
36 -== **1.2 Specifications** ==
70 +(((
71 + use in their own LoRaWAN network.
72 +)))
37 37  
74 +
75 +===== 1.2 Specifications =====
76 +
77 +(((
38 38  **~ Hardware System:**
79 +)))
80 +
81 +(((
39 39   Linux Part:
83 +)))
40 40  
41 -* Raspberry Pi 4
85 +* (((
86 +Raspberry Pi 4
87 +)))
42 42  
89 +(((
43 43  **~ Interface:**
91 +)))
44 44  
45 -* 10M/100M RJ45 Ports x 1
46 -* LoRaWAN Wireless
47 -* Power Input: 12V 2A, DC
93 +* (((
94 +10M/100M RJ45 Ports x 1
95 +)))
96 +* (((
97 +LoRaWAN Wireless
98 +)))
99 +* (((
100 +Power Input: 12V 2A, DC
101 +)))
48 48  
103 +(((
49 49  **~ Operating Condition:**
105 +)))
50 50  
51 -* Work Temperature: -20 ~~ 65°C
52 -* Storage Temperature: -20 ~~ 65°C
53 -* Power Input: 12V 2A, DC
107 +* (((
108 +Work Temperature: -20 ~~ 65°C
109 +)))
110 +* (((
111 +Storage Temperature: -20 ~~ 65°C
112 +)))
113 +* (((
114 +Power Input: 12V 2A, DC
115 +)))
54 54  
55 -== **1.3 Features** ==
117 +===== 1.3 Features =====
56 56  
57 57  * Open-Source Linux system
58 58  * RPi4 with 2G /4G or 8G RAM
... ... @@ -69,580 +69,406 @@
69 69  * Include prepaid $40 onboarding cost and $10 location cost.
70 70  * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]].
71 71  
72 -== **1.4 Label info and login name** ==
134 +===== 1.4 Label info and login name =====
73 73  
74 -[[image:1651803959860-394.png||height="500" width="375"]]
75 75  
137 +(% style="text-align:center" %)
138 +[[image:1651803959860-394.png||height="653" width="490"]]
76 76  
77 77  
78 -=== 1.4.1 Label information: ===
79 79  
80 -**Device hostname:**  (% class="mark" %)dragino-xxxxxx(%%)
81 -**Band**:  (% class="mark" %)US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864(%%)
82 -**Miner animal name**: (% class="mark" %)xxx-xxx-xxx(%%)
83 -**Miner address**:  (% class="mark" %)12xxxxxx(%%)
84 -**Eth MAC address**:  (% class="mark" %)A8: 40: 41: EF: FE: CD(%%)
85 -**Login**:  (% class="mark" %)root/d59f2d5b (the root is the Login account for the Web-UI and SSH.)(%%)
86 -**SN**:  (% class="mark" %)device serial number.
87 -
88 -
89 -= **2. Quick Start & Onboarding** =
90 -
91 -The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
92 -
93 -
94 -== **2.1  Connect HP0D Web UI** ==
95 -
96 -=== **2.1.1 via HP0D’s Access Point** ===
97 -
98 -At the first boot of HP0D, it will auto-generate a Wi-Fi network
99 -
100 -
101 -[[image:1651804327535-321.png||height="325" width="199"]]
102 -
103 -
104 -(% class="box infomessage" %)
105 105  (((
106 - called  : **//HPD-dragino-xxxxxx//**
143 +**~ Label information:**
107 107  )))
108 108  
109 -(% class="box infomessage" %)
110 110  (((
111 - with password:  **//dragino+dragino//**
112 -You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
147 +
113 113  )))
114 114  
115 -
116 -[[image:1651804397792-591.png||height="386" width="733"]]
117 -
118 -
119 -=== **2.1.2 Connect via HP0D hostname** ===
120 -
121 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connects to the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
122 -
123 - Like: (% class="mark" %)__**//http:~/~/dragino-4ba54a//**__
124 -
125 -
126 -[[image:1651804629009-699.png]]
127 -
128 -=== **2.1.3 Connect via Ethernet Port** ===
129 -
130 -//Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.//
131 -
132 -
133 -//**If you get the IP address from the router, like: (% class="mark" %)10.130.2.42(%%), you can use this IP address to connect the WEB UI or SSH access of HP0D.**//
134 -
135 -
136 -[[image:1651804782523-623.png]]
137 -
138 -
139 -== **2.2 Generate QR Code** ==
140 -
141 -
142 142  (((
143 -//Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.//
151 +**~ Device host name:**      (% class="mark" %)dragino-xxxxxx
144 144  )))
145 145  
146 146  (((
147 -//Note: After onboarding, this wallet will become the owner of this hotspot.//
148 -
149 -
155 +**~ Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
150 150  )))
151 151  
152 -[[image:image-20220506140312-1.png||height="435" width="438"]]
153 -
154 -
155 -== **2.3 Onboarding Hotspot** ==
156 -
157 -
158 158  (((
159 -//**1.** Download the Helium Hotspot APP from the Apple or Google Play store.//
159 +**~ Miner animal name**: xxx-xxx-xxx
160 160  )))
161 161  
162 162  (((
163 -**//Note: the APP version needs to be greater than 3.11.//**
164 -
165 -
163 +**~ Miner address**:          112xxxxxx
166 166  )))
167 167  
168 168  (((
169 -//**2. **To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’//
170 -
171 -
167 +**~ Eth MAC address**: A8: 40: 41: EF: FE: CD
172 172  )))
173 173  
174 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
175 -
176 -
177 -//**3. **Scan the QR Code you generated in the previous step.//
178 -
179 -[[image:1651828211026-220.png||height="405" width="191"]]
180 -
181 -
182 182  (((
183 -//**4. **Onboarding your device//
171 +**~ Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
184 184  )))
185 185  
186 186  (((
187 -Mobile APP will get info from the onboarding server. If the MAC address doesn’t appear, it means the network connection of the mobile to the onboarding server might have an issue.  
188 -
189 -
175 +**~ SN**:  device serial number.
190 190  )))
191 191  
192 -[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
193 193  
194 - [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
179 +==== 2. Quick Start & Onboarding ====
195 195  
196 -
197 -**5. **//Check onboarding status where you can check from mobile~://
198 -
199 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
200 -
201 -
202 -//You can also see the hotspot status in the below link~://
203 -
204 -//https:~/~/explorer.helium.com/hotspots/**<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>**//
205 -
206 -//Example~://
207 -
208 -
209 -**//Green Synced means hotspot works normally.//**
210 -
211 -[[image:1651828427715-679.png||height="374" width="635"]]
212 -
213 -
214 -== **2.4 Set the Port Forwarding** ==
215 -
216 -
217 217  (((
218 -//Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.//
182 + The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
219 219  )))
220 220  
221 -[[image:1651828514449-658.png]]
222 -
185 +(% class="wikigeneratedid" id="H-2" %)
223 223  (((
224 224  
225 225  )))
226 226  
227 -(((
228 -Note: Please refer to more detailed Settings
229 -)))
190 +===== 2.1  Connect HP0D Web UI =====
230 230  
231 -(((
232 -[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
233 -)))
192 +====== 2.1.1 via HP0D’s Access Point. ======
234 234  
235 -(((
236 -[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
194 + At the first boot of HP0D, it will auto generate a Wi-Fi network[[image:1651804327535-321.png||height="325" style="float:right" width="199"]]
237 237  
238 -
239 -)))
240 240  
241 -= **3. Check the configuration of HP0D** =
197 + called           : **//HPD-dragino-xxxxxx//**
242 242  
243 -== **3.1 LoRa frequency configuration** ==
199 + with password:  **//dragino+dragino//**
244 244  
245 245  
246 -[[image:1651828687205-178.png||height="323" width="657"]]
247 247  
203 + You can use a PC to connect to this Wi-Fi network. The PC will
248 248  
249 -== **3.2 Check the LoRaWAN Server Address** ==
205 + get an IP address 10.130.1.xxx and the HP0D has the default
250 250  
207 + IP 10.130.1.1
251 251  
252 -[[image:image-20220607160428-1.png||height="472" width="654"]]
253 253  
254 254  
255 -== **3.2.1 Configure the Secondary LoRaWAN Server** ==
211 +(% style="text-align:center" %)
212 +[[image:1651804397792-591.png]]
256 256  
257 -[[image:image-20220607161130-2.png||height="501" width="1112"]]
258 258  
259 -[[image:image-20220607161603-3.png||height="557" width="1113"]]
260 260  
261 -[[image:image-20220607161812-4.png||height="699" width="1115"]]
216 +====== 2.1.2 Connect via HP0D hostname ======
262 262  
218 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
263 263  
264 -[[image:image-20220607162635-5.png||height="339" width="1110"]]
220 + PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
265 265  
266 -[[image:image-20220607162859-6.png]]
222 + Web-UI via HP0D’s hostname.
267 267  
268 -== **3.3 Check Miner configuration** ==
269 269  
225 + Like: __**//http:~/~/dragino-4ba54a//**__
270 270  
271 -[[image:image-20220506181408-1.png||height="451" width="513"]]
272 272  
273 -(((
274 -//**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**//
228 +(% style="text-align:center" %)
229 +[[image:1651804629009-699.png]]
275 275  
276 276  
277 -== **//3.4 Check the Miner state//** ==
232 +====== 2.1.3 Connect via Ethernet Port ======
278 278  
234 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP  address the router has assigned to the HP0D.
279 279  
280 -[[image:image-20220531171836-9.png||height="776" width="1155"]]
281 281  
237 + If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
282 282  
283 -//**Note: Absorption status can show whether the hotspot is working properly**//
239 +(% style="text-align:center" %)
240 +[[image:1651804782523-623.png]]
284 284  
285 -//** The p2p network can see how your hotspot is interacting with the surrounding hotspots**//
286 286  
287 - //usually, the nat_type should be '**none'**//
288 288  
289 -
290 -)))
244 +===== 2.2 Generate QR Code =====
291 291  
292 -= **4. Installation of Antenna** =
246 + Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
293 293  
248 + Note: After onboarding, this wallet will become owner of this hotspot.
294 294  
295 -(((
296 -//HP0D uses Fiber Glass Antenna.//
297 -)))
250 +(% style="text-align:center" %)
251 +[[image:image-20220506140312-1.png]]
298 298  
299 -[[image:1651832158606-882.png]]
300 300  
301 -(((
302 -
303 -)))
304 304  
305 -(((
306 -//The user needs to connect the antenna cable’s SMA connector to the HP03 and connect the N-Type connector to the antenna and install it as below~://
307 -)))
255 +===== 2.3 Onboarding Hotspot =====
308 308  
309 -(((
310 -[[image:1651832205608-998.png||height="349" width="198"]]
257 + ~1. Download the Helium Hotspot APP from the Apple or Google Play store.
311 311  
312 -
313 -)))
259 + Note: the APP version need to be greater than 3.11.
314 314  
315 -= **5. SSH Access for Linux console** =
261 + 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
316 316  
263 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
317 317  
318 -(((
319 -**//IP address:  IP address of HP0D or hostname of HP0D ((% class="mark" %)Such as dragino-63920a(%%))//**
320 -)))
265 + 3. Scan the QR Code you generated in the previous step.
321 321  
322 -(((
323 -//Port:  22//
324 -)))
325 325  
326 -(((
327 -//User Name:      (% style="color:green" %)**root**//
328 -)))
268 + 4. Onboarding your device
329 329  
330 -(((
331 -//Password:         (% style="color:green" %)**Randomly generated （found on device’s label）**//
270 +Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.
332 332  
333 -
334 -)))
272 + [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]]
335 335  
336 -(((
337 -//After logging in, you will be in the Linux console and can enter commands as shown below.//
338 338  
339 -
340 -)))
341 341  
342 -[[image:1651832284160-991.png||height="171" width="729"]]
343 343  
344 344  
345 -= **6. How to change the Wireless function of HP0D** =
346 346  
347 -//The wireless function is configured as AP by default and the web page does not support configuration,//
279 +1. Check onboarding status
348 348  
349 -//if you want to configure it as STA(client)connection mode,//
281 +You can check from mobile:
350 350  
351 -//you can configure your WiFi info on the** /Network/WiFi **page.//
283 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image015.png]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image016.jpg]]
352 352  
285 +You can also see the hotspot status in below link:
353 353  
354 -**//Note: the wireless state is as AP//**
287 +https:~/~/explorer.helium.com/hotspots/**//<YOUR_HOTSPORT_KEY>//**
355 355  
356 -[[image:image-20220531170243-5.png||height="469" width="967"]]
289 +Example:
357 357  
291 +Green Synced means hotspot works normal.
358 358  
359 -== **6.1 Access WiFi configuration page** ==
293 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image017.png]]
360 360  
361 361  
362 -[[image:image-20220531165803-2.png]]
363 363  
364 364  
365 -== **6.2 Enter your WiFi information and save** ==
366 366  
299 +1.
300 +11. Set the Port Forwarding
367 367  
368 -[[image:image-20220531165958-3.png]]
302 +Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
369 369  
304 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image018.png]]
370 370  
371 -== **6.3 Change the WiFi mode.** ==
372 372  
307 +Note: Please refer to more detailed Settings
373 373  
374 -[[image:image-20220531170131-4.png]]
309 +[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
375 375  
376 -== **6.4 Wait system to restart** ==
311 +[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
377 377  
378 378  
379 -[[image:image-20220531170501-7.png]]
380 380  
381 381  
382 -//**Note: When the time remaining is finished it will turn to the home page.**//
383 383  
317 +1. Check the configuration of HP0D
318 +11. LoRa frequency configuration
384 384  
385 -== **6.5 Check the STA state** ==
320 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image019.png]]
386 386  
322 +1.
323 +11. Check the LoRaWAN serveraddress.
387 387  
388 -[[image:image-20220531170705-8.png||height="484" width="990"]]
325 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image020.png]]
389 389  
390 390  
391 -= **7. Trouble Shootings** =
392 392  
393 -== **7.1 How to get a wallet address?** ==
394 394  
395 395  
396 -**//Download the helium Hotspots APP on the Apple or Google Play store to generate your own wallet.//**
397 397  
398 398  
399 -== **7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner** ==
400 400  
401 401  
402 -(((
403 -//Users can log in to the HP0D, able to access other Web Pages except for the miner page.//
404 -)))
335 +1.
336 +11. Check Miner configuration
405 405  
406 -(((
407 -//If you first boot the device where you need to wait for 10 mins for the initialization connection to the Helium server.//
338 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image021.png]]
408 408  
409 -
410 -)))
340 +**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,**
411 411  
412 -== **7.3 Onboarding ~-~- Some parameters on the miner page show timeout** ==
413 413  
414 414  
415 -[[image:image-20220506182042-2.png||height="250" width="516"]]
416 416  
417 -[[image:1651832455372-647.png||height="224" width="520"]]
418 418  
346 +1. Installation of Antenna
419 419  
420 -**//HP0D is establishing a connection to the Helium server and is not finished. And you might see above.//**
348 +HP0D use Fiber Glass Antenna.
421 421  
422 -**//It might relate to the network which might be up to 10mins.//**
350 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image022.png]]
423 423  
352 +User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
424 424  
425 -== **7.4 Onboarding – Bad Gateway** ==
426 426  
355 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image023.png]]
427 427  
428 -[[image:1651832583790-633.png]]
429 429  
430 430  
431 -//**This is caused by the process leading too long which just needs to refresh the page.**//
432 432  
433 433  
434 -== **7.5 Onboarding ~-~- Why did QR Code generate aways fail?** ==
361 +1. SSH Access for Linux console
435 435  
363 +IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
436 436  
437 -[[image:image-20220506182424-3.png]]
365 +Port:         22
438 438  
367 +User Name:      **root**
439 439  
440 -(((
441 -//**This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.**//
369 +Password:         **Randomly generated （found on device’s label ）**
442 442  
443 -
444 -)))
445 445  
446 -== **7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual?** ==
372 +After logging in, you will be in the Linux console and can enter commands as shown below.
447 447  
448 -[[image:1651832742262-209.png||height="297" width="365"]]
374 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image024.png]]
449 449  
450 450  
451 -(((
452 -//**Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.**//
453 453  
454 -
455 -)))
456 456  
457 -== **7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code** ==
379 +1. Trouble Shootings
380 +11. How to get a wallet address?
458 458  
382 +//Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.//
459 459  
460 -[[image:1651832811038-780.png||height="462" width="216"]]
461 461  
385 +1.
386 +11. Onboarding ~-~- Unable to access Web-UI ~-~-> Miner
462 462  
463 -(((
464 -//**If you see the MAC Address shows the ‘Unknown’ where is due to the provisioning error, please contact us to help you solve it.**//
388 +//User can login the HP0D, able to access other Web Pages except miner page//
465 465  
466 -
467 -)))
468 468  
469 -== 7.8 Onboarding – MAC address is being refreshed after scanning the QR Code ==
391 +//If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.//
470 470  
471 471  
472 -(((
473 -//**After scanning the QR Code, Mobile APP will connect to the Helium onboarding server and provide the public key/ wallet address to the onboarding server. The server will return the match MAC address for this hotspot.**//
394 +1.
395 +11. Onboarding ~-~- Some parameters in miner page show timeout
474 474  
475 -
476 -)))
397 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image025.png]]
477 477  
478 -(((
479 -//**If you don’t see the MAC address, make sure your mobile has a good internet connection.**//
480 -)))
399 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image026.png]]
481 481  
482 -[[image:1651832880009-473.png]]
401 +//HP0D is establish connection to Helium server and not finished. And you might see above.//
483 483  
403 +//It might relate to the network where might up to 10mins//
484 484  
485 -== //**7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’**// ==
486 486  
406 +1.
407 +11. Onboarding – Bad Gaterway
487 487  
488 -**//This is caused by the server connection delay, which does not affect the regular use.//**
409 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image027.png]]
489 489  
490 -[[image:1651832959907-357.png]]
411 +//This is caused by the process leads too long which just need to refresh the page.//
491 491  
492 492  
493 -== **7.10 Mobile APP crash after scanning the QR Code?** ==
414 +1.
415 +11. Onboarding ~-~- Why did QR Code generate is aways fail?
494 494  
417 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]]
495 495  
496 -* //**Make sure you have input the correct Wallet address to generate QR Code.**//
497 -* //**Make sure your mobile app uses the same wallet address as the one to generate QR Code.**//
498 -* //**Make sure your mobile app’s relevant permission is enabled.**//
499 -* //**Known: The Android 11 version may cause this kind of issue.**//
419 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail
500 500  
501 -== **7.11 Why the frequency/region is not the same as what I purchased?** ==
502 502  
422 +1.
423 +11. Onboarding ~-~- Why is the QR Code not quite the same as the manual?
503 503  
504 -(((
505 -//**Each HP0D is inspected and configured prior to shipping.**//
506 -)))
425 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]]
507 507  
508 -(((
509 -//**If your HP0D Web-UI – Miner region is not the same as the shell labels, please contact our support team that will solve this issue for you.**//
427 +Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
510 510  
511 -
512 -)))
513 513  
514 -== **7.12 Can use the frequency to a region where is no support?** ==
430 +1.
431 +11. Onboarding – MAC address is ‘Unknown’ after scan QR Code
515 515  
433 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]]
516 516  
517 -(((
518 -//**Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:**//
519 -)))
435 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve.
520 520  
521 -(((
522 -[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
523 523  
524 -
525 -)))
438 +1.
439 +11. Onboarding – MAC address is being refreshed after scan QR Code
526 526  
527 -== **7.13 Can change the frequency of the HP0D Miner?** ==
441 +//After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.//
528 528  
529 529  
530 -//We do not recommend doing this, it may damage your device//
444 +//If you don’t see MAC address, make sure your mobile has good internet connection.//
531 531  
446 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]]
532 532  
533 -== **7.14 Low Reward and not transmit issue** ==
534 534  
535 535  
536 -//We had released the 0524 version for the miner, Users can check the miner version in the HP0D web UI.//
537 537  
538 -//If it is lower than the 0524 version, users can manually upgrade it via the 'draginoups' command in the HP0D's CLI.//
451 +1.
452 +11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’
539 539  
540 -[[image:image-20220527114519-1.png||height="579" width="851"]]
454 +//This is caused by the server connection delay, which does not affect the normal use.//
541 541  
456 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]]
542 542  
543 -== **7.15 Why is my miner version not the latest** ==
544 544  
459 +*
460 +*1. Mobile APP crash after scan the QR Code?
461 +* //Make sure you have input the correct Wallet address to generate QR Code.//
462 +* //Make sure your mobile app uses the same wallet address as the one to generate QR Code.//
463 +* //Make sure your mobile app’s relevant permission are enabled.//
464 +* //Known: The Android 11 version may cause this kind of issue.//
545 545  
546 -//By default, as soon as a new version of helium is released, we will push the upgrade the same day.//
466 +1.
467 +11. Why the frequency/region is not the same what I purchased?
547 547  
548 -//However, the download and upgrade may fail due to the network.//
469 +//Each HP0D is inspected and configured prior to shipping.//
549 549  
550 -//So **We offer a manual check method:**//
471 +//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
551 551  
552 - **// Use the "draginoups" command to check//**
553 553  
554 -[[image:image-20220601101358-1.png]]
474 +1.
475 +11. Can use the frequency to a region where is not support?
555 555  
477 +//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
556 556  
479 +[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
557 557  
558 -= **8. OTA Version Info** =
559 559  
560 -== **When does the OTA update happen?** ==
482 +1.
483 +11. Can change the frequency of the HP0D Miner?
561 561  
485 +//We do not recommend doing this, it may damage your device//
562 562  
563 -**//HP0D will check OTA update on a) Every Booting. b) Every Night. Below is the OTA update version info//**
564 564  
565 -== **# 2022/05/14** ==
566 566  
567 567  
568 -1. //Update to the latest miner version: miner-arm64_2022.05.13.0_GA//
569 -1. //Add postinst after auto-update//
570 -1. //Add Miner version mark.//
571 -1. //Add fast sync if miner GAP is large//
572 572  
573 -== **# 2022/05/24** ==
491 +1. Supports
574 574  
575 - 1. //Update to the latest miner version: miner-arm64_2022.05.24.0_GA//
493 +//If you are experiencing issues and can’t solve, you can send mail to//
576 576  
495 +[[//support@dragino.com//>>mailto:support@dragino.com]]
577 577  
578 -= **9. Supports** =
497 +//With your question as detail as possible. We will reply and help you in the shortest.//
579 579  
580 -(((
581 -**//If you are experiencing issues and can’t solve them, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].//**
582 -)))
583 583  
584 -(((
585 -**//With your question as detailed as possible. We will reply and help you in the shortest.//**
586 586  
587 -
588 -)))
589 589  
590 -= **10. Order Info** =
502 +1. Order Info
591 591  
592 -(% style="color:#0000ff" %)**HP0D-XXX**
504 +**HP0D-XXX**
593 593  
594 -(% style="color:#0000ff" %)**XXX**(% style="color:black" %): Frequency Band
506 +**XXX**: Frequency Band
595 595  
596 -* **AS923**: LoRaWAN AS923 band
597 -* **AU915**: LoRaWAN AU915 band
598 -* **EU868**: LoRaWAN EU868 band
599 -* **KR920**: LoRaWAN KR920 band
600 -* **US915**: LoRaWAN US915 band
601 -* **IN865**: LoRaWAN IN865 band
508 +* 868: For Bands: EU868,IN865
509 +* 915: For Bands: US915,AU915,AS923,KR920
602 602  
603 -= **11. Manufacturer Info** =
511 +1. Manufacturer Info
604 604  
605 -(((
606 606  **Shenzhen Dragino Technology Development co. LTD**
607 -)))
608 608  
609 -(((
610 610  Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
611 -)))
612 612  
613 -(((
614 -Longcheng Street, LongGang District; Shenzhen 518116, China
517 +LongCheng Street, LongGang District ; Shenzhen 518116,China
615 615  
616 616  
617 -
618 -)))
520 +1. FCC Warning
619 619  
620 -= **12. FCC Warning** =
621 -
622 -(((
623 623  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
624 -)))
625 625  
626 -(((
627 627  ~-~- Reorient or relocate the receiving antenna.
628 -)))
629 629  
630 -(((
631 631  ~-~- Increase the separation between the equipment and receiver.
632 -)))
633 633  
634 -(((
635 635  ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
636 -)))
637 637  
638 -(((
639 639  ~-~- Consult the dealer or an experienced radio/TV technician for help.
640 -)))
641 641  
642 -(((
532 +
643 643  Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
644 -)))
645 645  
646 -(((
535 +
647 647  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
648 -)))
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