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Last modified by Xiaoling on 2024/10/21 15:44
From version 103.1
edited by Kilight Cao
on 2022/06/07 16:29
Change comment: There is no comment for this version
To version 74.2
edited by Xiaoling
on 2022/05/14 14:39
Change comment: There is no comment for this version

Summary

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Author
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1 -XWiki.Kilight
1 +XWiki.Xiaoling
Content
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1 +
2 +
1 1  (% style="text-align:center" %)
2 -[[image:1651802206983-860.png||height="427" width="398"]]
4 +[[image:1651802206983-860.png||height="645" width="602"]]
3 3  
4 4  
5 5  (((
6 6  **HP0D Full Hotspot for Helium User Manual**
7 -
8 -
9 9  )))
10 10  
11 -**Table of Contents：**
12 12  
12 +
13 +
13 13  {{toc/}}
14 14  
15 15  
16 -= **1. Introduction** =
17 +==== 1. Introduction ====
17 17  
18 -== **1.1 What is HP0D** ==
19 +===== 1.1 What is HP0D =====
19 19  
20 20  (((
21 21  The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
... ... @@ -22,11 +22,11 @@
22 22  )))
23 23  
24 24  (((
25 -HP0D has passed Helium Full Hotspot Approval. It supports the (% style="color:#037691" %)** miner feature from Helium** (% style="color:black" %) and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, (% style="color:#037691" %)**users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
26 +HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
26 26  )))
27 27  
28 28  (((
29 -(% style="color:#037691" %)**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. (% style="color:black" %)It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
30 +**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
30 30  )))
31 31  
32 32  (((
... ... @@ -33,8 +33,9 @@
33 33  HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
34 34  )))
35 35  
36 -== **1.2 Specifications** ==
37 37  
38 +===== 1.2 Specifications =====
39 +
38 38  **~ Hardware System:**
39 39   Linux Part:
40 40  
... ... @@ -52,7 +52,7 @@
52 52  * Storage Temperature: -20 ~~ 65°C
53 53  * Power Input: 12V 2A, DC
54 54  
55 -== **1.3 Features** ==
57 +===== 1.3 Features =====
56 56  
57 57  * Open-Source Linux system
58 58  * RPi4 with 2G /4G or 8G RAM
... ... @@ -69,124 +69,100 @@
69 69  * Include prepaid $40 onboarding cost and $10 location cost.
70 70  * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]].
71 71  
72 -== **1.4 Label info and login name** ==
74 +===== 1.4 Label info and login name =====
73 73  
74 74  [[image:1651803959860-394.png||height="500" width="375"]]
77 +**Label information:**
78 +**Device host name:**    (% class="mark" %)dragino-xxxxxx
79 +**Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
80 +**Miner animal name**: xxx-xxx-xxx
81 +**Miner address**:       112xxxxxx
82 +**Eth MAC address**: A8: 40: 41: EF: FE: CD
83 +**Login**:  root/d59f2d5b (the root is the Login account for the Web-UI and SSH.(%%))
84 +**SN**:  device serial number.
75 75  
86 +==== 2. Quick Start & Onboarding ====
76 76  
77 -
78 -=== 1.4.1 Label information: ===
79 -
80 -**Device hostname:**  (% class="mark" %)dragino-xxxxxx(%%)
81 -**Band**:  (% class="mark" %)US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864(%%)
82 -**Miner animal name**: (% class="mark" %)xxx-xxx-xxx(%%)
83 -**Miner address**:  (% class="mark" %)12xxxxxx(%%)
84 -**Eth MAC address**:  (% class="mark" %)A8: 40: 41: EF: FE: CD(%%)
85 -**Login**:  (% class="mark" %)root/d59f2d5b (the root is the Login account for the Web-UI and SSH.)(%%)
86 -**SN**:  (% class="mark" %)device serial number.
87 -
88 -
89 -= **2. Quick Start & Onboarding** =
90 -
91 91  The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
92 92  
93 93  
94 -== **2.1  Connect HP0D Web UI** ==
91 +===== 2.1  Connect HP0D Web UI =====
95 95  
96 -=== **2.1.1 via HP0D’s Access Point** ===
93 +====== 2.1.1 via HP0D’s Access Point. ======
97 97  
98 -At the first boot of HP0D, it will auto-generate a Wi-Fi network
95 +At the first boot of HP0D, it will auto generate a Wi-Fi network
99 99  
100 -
101 101  [[image:1651804327535-321.png||height="325" width="199"]]
102 102  
103 -
104 104  (% class="box infomessage" %)
105 -(((
106 - called  : **//HPD-dragino-xxxxxx//**
107 -)))
100 + called           : **//HPD-dragino-xxxxxx//**
108 108  
109 109  (% class="box infomessage" %)
110 -(((
111 111   with password:  **//dragino+dragino//**
112 112  You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
113 -)))
114 114  
106 +[[image:1651804397792-591.png||height="402" width="763"]]
115 115  
116 -[[image:1651804397792-591.png||height="386" width="733"]]
117 117  
109 +====== 2.1.2 Connect via HP0D hostname ======
118 118  
119 -=== **2.1.2 Connect via HP0D hostname** ===
111 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
120 120  
121 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connects to the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
113 +Like: __**//http:~/~/dragino-4ba54a//**__
122 122  
123 - Like: (% class="mark" %)__**//http:~/~/dragino-4ba54a//**__
124 -
125 -
126 126  [[image:1651804629009-699.png]]
127 127  
128 -=== **2.1.3 Connect via Ethernet Port** ===
129 129  
130 -//Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.//
118 +====== 2.1.3 Connect via Ethernet Port ======
131 131  
132 -
133 -//**If you get the IP address from the router, like: (% class="mark" %)10.130.2.42(%%), you can use this IP address to connect the WEB UI or SSH access of HP0D.**//
134 -
135 -
120 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
121 +If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
136 136  [[image:1651804782523-623.png]]
137 137  
138 138  
139 -== **2.2 Generate QR Code** ==
125 +===== 2.2 Generate QR Code =====
140 140  
141 -
142 142  (((
143 -//Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.//
128 +Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
144 144  )))
145 145  
146 146  (((
147 -//Note: After onboarding, this wallet will become the owner of this hotspot.//
148 -
149 -
132 +Note: After onboarding, this wallet will become owner of this hotspot.
150 150  )))
151 151  
152 152  [[image:image-20220506140312-1.png||height="435" width="438"]]
153 153  
154 154  
155 -== **2.3 Onboarding Hotspot** ==
138 +===== 2.3 Onboarding Hotspot =====
156 156  
157 -
158 158  (((
159 -//**1.** Download the Helium Hotspot APP from the Apple or Google Play store.//
141 +~1. Download the Helium Hotspot APP from the Apple or Google Play store.
160 160  )))
161 161  
162 162  (((
163 -**//Note: the APP version needs to be greater than 3.11.//**
145 +Note: the APP version need to be greater than 3.11.
164 164  
165 165  
166 166  )))
167 167  
168 168  (((
169 -//**2. **To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’//
170 -
171 -
151 +2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
172 172  )))
173 173  
174 174   [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
175 175  
176 176  
177 -//**3. **Scan the QR Code you generated in the previous step.//
157 +3. Scan the QR Code you generated in the previous step.
178 178  
179 179  [[image:1651828211026-220.png||height="405" width="191"]]
180 180  
181 181  
182 182  (((
183 -//**4. **Onboarding your device//
163 +4. Onboarding your device
184 184  )))
185 185  
186 186  (((
187 -Mobile APP will get info from the onboarding server. If the MAC address doesn’t appear, it means the network connection of the mobile to the onboarding server might have an issue.  
188 -
189 -
167 +Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.  
190 190  )))
191 191  
192 192  [[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
... ... @@ -194,28 +194,27 @@
194 194   [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
195 195  
196 196  
197 -**5. **//Check onboarding status where you can check from mobile~://
175 +5. Check onboarding status
198 198  
177 +You can check from mobile:
178 +
199 199   [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
200 200  
181 +You can also see the hotspot status in below link:
201 201  
202 -//You can also see the hotspot status in the below link~://
183 +https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
203 203  
204 -//https:~/~/explorer.helium.com/hotspots/**<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>**//
185 +Example:
205 205  
206 -//Example~://
187 +Green Synced means hotspot works normal.
207 207  
208 -
209 -**//Green Synced means hotspot works normally.//**
210 -
211 211  [[image:1651828427715-679.png||height="374" width="635"]]
212 212  
213 213  
214 -== **2.4 Set the Port Forwarding** ==
192 +===== 2.4 Set the Port Forwarding =====
215 215  
216 -
217 217  (((
218 -//Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.//
195 +Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
219 219  )))
220 220  
221 221  [[image:1651828514449-658.png]]
... ... @@ -234,66 +234,34 @@
234 234  
235 235  (((
236 236  [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
237 -
238 -
239 239  )))
240 240  
241 -= **3. Check the configuration of HP0D** =
242 242  
243 -== **3.1 LoRa frequency configuration** ==
217 +==== 3. Check the configuration of HP0D ====
244 244  
219 +===== 3.1 LoRa frequency configuration =====
245 245  
246 246  [[image:1651828687205-178.png||height="323" width="657"]]
247 247  
248 248  
249 -== **3.2 Check the LoRaWAN Server Address** ==
224 +===== 3.2 Check the LoRaWAN serveraddress =====
250 250  
226 +[[image:1651828703680-156.png||height="349" width="672"]]
251 251  
252 -[[image:image-20220607160428-1.png||height="472" width="654"]]
253 253  
229 +===== 3.3 Check Miner configuration =====
254 254  
255 -== **3.2.1 Configure the Secondary LoRaWAN Server** ==
256 -
257 -[[image:image-20220607161130-2.png||height="528" width="1174"]]
258 -
259 -[[image:image-20220607161603-3.png||height="557" width="1113"]]
260 -
261 -[[image:image-20220607161812-4.png||height="699" width="1115"]]
262 -
263 -
264 -[[image:image-20220607162635-5.png||height="339" width="1110"]]
265 -
266 -[[image:image-20220607162859-6.png]]
267 -
268 -== **3.3 Check Miner configuration** ==
269 -
270 -
271 271  [[image:image-20220506181408-1.png||height="451" width="513"]]
272 272  
273 273  (((
274 -//**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**//
275 -
276 -
277 -== **//3.4 Check the Miner state//** ==
278 -
279 -
280 -[[image:image-20220531171836-9.png||height="776" width="1155"]]
281 -
282 -
283 -//**Note: Absorption status can show whether the hotspot is working properly**//
284 -
285 -//** The p2p network can see how your hotspot is interacting with the surrounding hotspots**//
286 -
287 - //usually, the nat_type should be '**none'**//
288 -
289 -
234 +**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**
290 290  )))
291 291  
292 -= **4. Installation of Antenna** =
293 293  
238 +==== 4. Installation of Antenna ====
294 294  
295 295  (((
296 -//HP0D uses Fiber Glass Antenna.//
241 +HP0D use Fiber Glass Antenna.
297 297  )))
298 298  
299 299  [[image:1651832158606-882.png]]
... ... @@ -303,305 +303,234 @@
303 303  )))
304 304  
305 305  (((
306 -//The user needs to connect the antenna cable’s SMA connector to the HP03 and connect the N-Type connector to the antenna and install it as below~://
251 +User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
307 307  )))
308 308  
309 309  (((
310 310  [[image:1651832205608-998.png||height="349" width="198"]]
311 -
312 -
313 313  )))
314 314  
315 -= **5. SSH Access for Linux console** =
258 +==== 5. SSH Access for Linux console ====
316 316  
317 -
318 318  (((
319 -**//IP address:  IP address of HP0D or hostname of HP0D ((% class="mark" %)Such as dragino-63920a(%%))//**
261 +IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
320 320  )))
321 321  
322 322  (((
323 -//Port:  22//
265 +Port:         22
324 324  )))
325 325  
326 326  (((
327 -//User Name:      (% style="color:green" %)**root**//
269 +User Name:      **root**
328 328  )))
329 329  
330 330  (((
331 -//Password:         (% style="color:green" %)**Randomly generated （found on device’s label）**//
332 -
333 -
273 +Password:         **Randomly generated （(% class="mark" %)found on device’s label(%%) ）**
334 334  )))
335 335  
336 336  (((
337 -//After logging in, you will be in the Linux console and can enter commands as shown below.//
338 -
339 -
277 +After logging in, you will be in the Linux console and can enter commands as shown below.
340 340  )))
341 341  
342 -[[image:1651832284160-991.png||height="171" width="729"]]
280 +[[image:1651832284160-991.png]]
343 343  
344 344  
345 -= **6. How to change the Wireless function of HP0D** =
283 +==== **6. How to change the Wireless function of HP0D** ====
346 346  
347 -//The wireless function is configured as AP by default and the web page does not support configuration,//
285 +The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.
348 348  
349 -//if you want to configure it as STA(client)connection mode,//
287 +===== **6.1 Access the Linux console.** =====
350 350  
351 -//you can configure your WiFi info on the** /Network/WiFi **page.//
289 +Follow the previous step of Step 5.
352 352  
353 353  
354 -**//Note: the wireless state is as AP//**
292 +===== 6.2 Install the package of network-manager. =====
355 355  
356 -[[image:image-20220531170243-5.png||height="469" width="967"]]
294 +Run commands:
357 357  
296 +(% class="box infomessage" %)
297 +(((
298 + apt update
299 + apt install network-manager
300 +)))
358 358  
359 -== **6.1 Access WiFi configuration page** ==
302 +[[image:image-20220507140730-1.png]]
360 360  
361 361  
362 -[[image:image-20220531165803-2.png]]
305 +===== 6.3 Reboot the device. =====
363 363  
307 +Run command:
364 364  
365 -== **6.2 Enter your WiFi information and save** ==
309 +(% class="box infomessage" %)
310 +(((
311 + reboot
312 +)))
366 366  
314 +[[image:image-20220507140814-2.png]]
367 367  
368 -[[image:image-20220531165958-3.png]]
369 369  
317 +===== 6.4 Check the wireless type =====
370 370  
371 -== **6.3 Change the WiFi mode.** ==
319 +Run command:
372 372  
321 +(% class="box infomessage" %)
322 +(((
323 + iw dev
324 +)))
373 373  
374 -[[image:image-20220531170131-4.png]]
326 +[[image:image-20220507140941-3.png]]
375 375  
376 -== **6.4 Wait system to restart** ==
328 +===== 6.5 Connect the WiFi. =====
377 377  
330 +Run command:
378 378  
379 -[[image:image-20220531170501-7.png]]
332 +(% class="box infomessage" %)
333 +(((
334 + nmtui
335 +)))
380 380  
337 +[[image:image-20220507140953-4.png]]
381 381  
382 -//**Note: When the time remaining is finished it will turn to the home page.**//
383 383  
340 +==== 7. Trouble Shootings ====
384 384  
385 -== **6.5 Check the STA state** ==
342 +===== 7.1 How to get a wallet address? =====
386 386  
344 +Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
387 387  
388 -[[image:image-20220531170705-8.png||height="484" width="990"]]
389 389  
347 +===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
390 390  
391 -= **7. Trouble Shootings** =
392 -
393 -== **7.1 How to get a wallet address?** ==
394 -
395 -
396 -**//Download the helium Hotspots APP on the Apple or Google Play store to generate your own wallet.//**
397 -
398 -
399 -== **7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner** ==
400 -
401 -
402 402  (((
403 -//Users can log in to the HP0D, able to access other Web Pages except for the miner page.//
350 +User can login the HP0D, able to access other Web Pages except miner page.
404 404  )))
405 405  
406 406  (((
407 -//If you first boot the device where you need to wait for 10 mins for the initialization connection to the Helium server.//
408 -
409 -
354 +If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
410 410  )))
411 411  
412 -== **7.3 Onboarding ~-~- Some parameters on the miner page show timeout** ==
413 413  
358 +===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout =====
414 414  
415 415  [[image:image-20220506182042-2.png||height="250" width="516"]]
416 416  
417 417  [[image:1651832455372-647.png||height="224" width="520"]]
418 418  
364 +HP0D is establish connection to Helium server and not finished. And you might see above.
419 419  
420 -**//HP0D is establishing a connection to the Helium server and is not finished. And you might see above.//**
366 +It might relate to the network where might up to 10mins.
421 421  
422 -**//It might relate to the network which might be up to 10mins.//**
423 423  
369 +===== 7.4 Onboarding – Bad Gaterway =====
424 424  
425 -== **7.4 Onboarding – Bad Gateway** ==
426 -
427 -
428 428  [[image:1651832583790-633.png]]
429 429  
373 +This is caused by the process leads too long which just need to refresh the page.
430 430  
431 -//**This is caused by the process leading too long which just needs to refresh the page.**//
432 432  
376 +7.5 Onboarding ~-~- Why did QR Code generate is aways fail?
433 433  
434 -== **7.5 Onboarding ~-~- Why did QR Code generate aways fail?** ==
435 -
436 -
437 437  [[image:image-20220506182424-3.png]]
438 438  
439 -
440 440  (((
441 -//**This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.**//
442 -
443 -
381 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.
444 444  )))
445 445  
446 -== **7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual?** ==
447 447  
385 +===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? =====
386 +
448 448  [[image:1651832742262-209.png||height="297" width="365"]]
449 449  
450 -
451 451  (((
452 -//**Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.**//
453 -
454 -
390 +Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
455 455  )))
456 456  
457 -== **7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code** ==
458 458  
394 +===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
459 459  
460 460  [[image:1651832811038-780.png||height="462" width="216"]]
461 461  
462 -
463 463  (((
464 -//**If you see the MAC Address shows the ‘Unknown’ where is due to the provisioning error, please contact us to help you solve it.**//
465 -
466 -
399 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve.
467 467  )))
468 468  
469 -== 7.8 Onboarding – MAC address is being refreshed after scanning the QR Code ==
470 470  
403 +===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code =====
471 471  
472 472  (((
473 -//**After scanning the QR Code, Mobile APP will connect to the Helium onboarding server and provide the public key/ wallet address to the onboarding server. The server will return the match MAC address for this hotspot.**//
474 -
475 -
406 +After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.
476 476  )))
477 477  
478 478  (((
479 -//**If you don’t see the MAC address, make sure your mobile has a good internet connection.**//
410 +If you don’t see MAC address, make sure your mobile has good internet connection.
480 480  )))
481 481  
482 482  [[image:1651832880009-473.png]]
483 483  
484 484  
485 -== //**7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’**// ==
416 +===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====
486 486  
418 +This is caused by the server connection delay, which does not affect the normal use.
487 487  
488 -**//This is caused by the server connection delay, which does not affect the regular use.//**
489 -
490 490  [[image:1651832959907-357.png]]
491 491  
492 492  
493 -== **7.10 Mobile APP crash after scanning the QR Code?** ==
423 +===== 7.10 Mobile APP crash after scan the QR Code? =====
494 494  
425 +* Make sure you have input the correct Wallet address to generate QR Code.
426 +* Make sure your mobile app uses the same wallet address as the one to generate QR Code.
427 +* Make sure your mobile app’s relevant permission are enabled.
428 +* Known: The Android 11 version may cause this kind of issue.
495 495  
496 -* //**Make sure you have input the correct Wallet address to generate QR Code.**//
497 -* //**Make sure your mobile app uses the same wallet address as the one to generate QR Code.**//
498 -* //**Make sure your mobile app’s relevant permission is enabled.**//
499 -* //**Known: The Android 11 version may cause this kind of issue.**//
430 +===== 7.11 Why the frequency/region is not the same what I purchased? =====
500 500  
501 -== **7.11 Why the frequency/region is not the same as what I purchased?** ==
502 -
503 -
504 504  (((
505 -//**Each HP0D is inspected and configured prior to shipping.**//
433 +Each HP0D is inspected and configured prior to shipping.
506 506  )))
507 507  
508 508  (((
509 -//**If your HP0D Web-UI – Miner region is not the same as the shell labels, please contact our support team that will solve this issue for you.**//
510 -
511 -
437 +If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.
512 512  )))
513 513  
514 -== **7.12 Can use the frequency to a region where is no support?** ==
515 515  
441 +===== 7.12 Can use the frequency to a region where is not support? =====
516 516  
517 517  (((
518 -//**Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:**//
444 +Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:
519 519  )))
520 520  
521 521  (((
522 522  [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
523 -
524 -
525 525  )))
526 526  
527 -== **7.13 Can change the frequency of the HP0D Miner?** ==
528 528  
452 +===== 7.13 Can change the frequency of the HP0D Miner? =====
529 529  
530 -//We do not recommend doing this, it may damage your device//
454 +We do not recommend doing this, it may damage your device
531 531  
532 532  
533 -== **7.14 Low Reward and not transmit issue** ==
457 +==== 8. Supports ====
534 534  
535 -
536 -//We had released the 0524 version for the miner, Users can check the miner version in the HP0D web UI.//
537 -
538 -//If it is lower than the 0524 version, users can manually upgrade it via the 'draginoups' command in the HP0D's CLI.//
539 -
540 -[[image:image-20220527114519-1.png||height="579" width="851"]]
541 -
542 -
543 -== **7.15 Why is my miner version not the latest** ==
544 -
545 -
546 -//By default, as soon as a new version of helium is released, we will push the upgrade the same day.//
547 -
548 -//However, the download and upgrade may fail due to the network.//
549 -
550 -//So **We offer a manual check method:**//
551 -
552 - **// Use the "draginoups" command to check//**
553 -
554 -[[image:image-20220601101358-1.png]]
555 -
556 -
557 -
558 -= **8. OTA Version Info** =
559 -
560 -== **When does the OTA update happen?** ==
561 -
562 -
563 -**//HP0D will check OTA update on a) Every Booting. b) Every Night. Below is the OTA update version info//**
564 -
565 -== **# 2022/05/14** ==
566 -
567 -
568 -1. //Update to the latest miner version: miner-arm64_2022.05.13.0_GA//
569 -1. //Add postinst after auto-update//
570 -1. //Add Miner version mark.//
571 -1. //Add fast sync if miner GAP is large//
572 -
573 -== **# 2022/05/24** ==
574 -
575 - 1. //Update to the latest miner version: miner-arm64_2022.05.24.0_GA//
576 -
577 -
578 -= **9. Supports** =
579 -
580 580  (((
581 -**//If you are experiencing issues and can’t solve them, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].//**
460 +If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].
582 582  )))
583 583  
584 584  (((
585 -**//With your question as detailed as possible. We will reply and help you in the shortest.//**
586 -
587 -
464 +With your question as detail as possible. We will reply and help you in the shortest.
588 588  )))
589 589  
590 -= **10. Order Info** =
591 591  
592 -(% style="color:#0000ff" %)**HP0D-XXX**
468 +==== 9. Order Info ====
593 593  
594 -(% style="color:#0000ff" %)**XXX**(% style="color:black" %): Frequency Band
470 +**HP0D-XXX**
595 595  
596 -* **AS923**: LoRaWAN AS923 band
597 -* **AU915**: LoRaWAN AU915 band
598 -* **EU868**: LoRaWAN EU868 band
599 -* **KR920**: LoRaWAN KR920 band
600 -* **US915**: LoRaWAN US915 band
601 -* **IN865**: LoRaWAN IN865 band
472 +**XXX**: Frequency Band
602 602  
603 -= **11. Manufacturer Info** =
474 +* 868: For Bands: EU868,IN865
475 +* 915: For Bands: US915,AU915,AS923,KR920
604 604  
477 +==== 10. Manufacturer Info ====
478 +
605 605  (((
606 606  **Shenzhen Dragino Technology Development co. LTD**
607 607  )))
... ... @@ -611,14 +611,12 @@
611 611  )))
612 612  
613 613  (((
614 -Longcheng Street, LongGang District; Shenzhen 518116, China
615 -
616 -
617 -
488 +LongCheng Street, LongGang District ; Shenzhen 518116,China
618 618  )))
619 619  
620 -= **12. FCC Warning** =
621 621  
492 +==== 11. FCC Warning ====
493 +
622 622  (((
623 623  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
624 624  )))
... ... @@ -640,9 +640,17 @@
640 640  )))
641 641  
642 642  (((
515 +
516 +)))
517 +
518 +(((
643 643  Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
644 644  )))
645 645  
646 646  (((
523 +
524 +)))
525 +
526 +(((
647 647  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
648 648  )))
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