Changes for page HP0D -- Full Hotspot for Helium User Manual
Last modified by Xiaoling on 2024/10/21 15:44
From version 103.1
edited by Kilight Cao
on 2022/06/07 16:29
on 2022/06/07 16:29
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... ... @@ -1,1 +1,1 @@ 1 -HP0D Full Hotspot for Helium1 +HP0D - Author
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... ... @@ -1,1 +1,1 @@ 1 -XWiki. Kilight1 +XWiki.Xiaoling - Content
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... ... @@ -1,59 +1,76 @@ 1 + 2 + 3 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image001.png]] 4 + 1 1 (% style="text-align:center" %) 2 -[[image:1651802206983-860.png ||height="427" width="398"]]6 +[[image:1651802206983-860.png]] 3 3 4 4 5 -((( 9 + 10 + 6 6 **HP0D Full Hotspot for Helium User Manual** 7 7 8 - 9 -))) 13 +[[image:1651802187690-980.png]] 10 10 11 - **Tableof Contents:**15 +Document Version: 1.1 12 12 13 -{{toc/}} 14 14 18 +|**Version**|**Description**|**Date** 19 +|1.0|Release|2022-Apr-8 20 +|1.1|Add trouble shootings|2022-Apr-24 21 +| | | 22 +| | | 23 +| | | 24 +| | | 15 15 16 -= **1. Introduction** = 17 17 18 -== **1.1 What is HP0D** == 19 19 20 -((( 21 -The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges at low data rates. 22 -))) 23 23 24 -((( 25 -HP0D has passed Helium Full Hotspot Approval. It supports the (% style="color:#037691" %)** miner feature from Helium** (% style="color:black" %) and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, (% style="color:#037691" %)**users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**. 26 -))) 27 27 28 -((( 29 -(% style="color:#037691" %)**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. (% style="color:black" %)It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 30 -))) 31 31 32 -((( 33 -HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network. 34 -))) 31 +~1. Introduction 35 35 36 - ==**1.2Specifications**==33 + 1.1 What is HP0D 37 37 38 -**~ Hardware System:** 35 + The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges at low data rates. 36 + 37 + HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol. HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**. 38 + 39 +**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 40 + 41 + HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network. 42 + 43 + 44 + 45 + 46 +1. 47 +11. Specifications 48 + 49 +**Hardware System:** 50 + 39 39 Linux Part: 40 40 41 41 * Raspberry Pi 4 42 42 43 -**~ Interface:** 44 44 56 +**Interface:** 57 + 45 45 * 10M/100M RJ45 Ports x 1 46 46 * LoRaWAN Wireless 47 47 * Power Input: 12V 2A, DC 48 48 49 -**~ Operating Condition:** 50 50 63 +**Operating Condition:** 64 + 51 51 * Work Temperature: -20 ~~ 65°C 52 52 * Storage Temperature: -20 ~~ 65°C 53 53 * Power Input: 12V 2A, DC 54 54 55 -== **1.3 Features** == 56 56 70 + 71 + 72 +* 73 +*1. Features 57 57 * Open-Source Linux system 58 58 * RPi4 with 2G /4G or 8G RAM 59 59 * Managed by Web GUI, SSH via Internet ... ... @@ -69,580 +69,405 @@ 69 69 * Include prepaid $40 onboarding cost and $10 location cost. 70 70 * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]]. 71 71 72 -== **1.4 Label info and login name** == 73 73 74 -[[image:1651803959860-394.png||height="500" width="375"]] 75 75 76 76 77 77 78 -=== 1.4.1 Label information: === 79 79 80 -**Device hostname:** (% class="mark" %)dragino-xxxxxx(%%) 81 -**Band**: (% class="mark" %)US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864(%%) 82 -**Miner animal name**: (% class="mark" %)xxx-xxx-xxx(%%) 83 -**Miner address**: (% class="mark" %)12xxxxxx(%%) 84 -**Eth MAC address**: (% class="mark" %)A8: 40: 41: EF: FE: CD(%%) 85 -**Login**: (% class="mark" %)root/d59f2d5b (the root is the Login account for the Web-UI and SSH.)(%%) 86 -**SN**: (% class="mark" %)device serial number. 94 +1. 95 +11. Label info and login name 87 87 97 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image002.jpg]] 88 88 89 -= **2. Quick Start & Onboarding** = 90 90 91 - The HP0D is configuredas a Wi-Fi AccessPoint byfactory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.100 +**Label information:** 92 92 93 93 94 - ==**2.1 ConnectHP0D Web UI**==103 +**Device host name//~://**// dragino-xxxxxx// 95 95 96 - ===**2.1.1 viaHP0D’s Access Point**===105 +**Band**//: US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864// 97 97 98 - At the firstboot of HP0D,it willauto-generateaWi-Fi network107 +**//Miner animal name//**//: xxx-xxx-xxx// 99 99 109 +**//Miner address//**//: 112xxxxxx// 100 100 101 - [[image:1651804327535-321.png||height="325"width="199"]]111 +**Eth MAC address**//: A8: 40: 41: EF: FE: CD// 102 102 113 +**Login**//: root/d59f2d5b (the root is the Login account for the Web-UI and SSH.)// 103 103 104 -(% class="box infomessage" %) 105 -((( 106 - called : **//HPD-dragino-xxxxxx//** 107 -))) 115 +**SN**//: device serial number.// 108 108 109 -(% class="box infomessage" %) 110 -((( 111 - with password: **//dragino+dragino//** 112 -You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default IP 10.130.1.1 113 -))) 114 114 115 115 116 -[[image:1651804397792-591.png||height="386" width="733"]] 117 117 120 +1. Quick Start & Onboarding 118 118 119 - ===**2.1.2Connectvia HP0Dhostname**===122 +The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port. 120 120 121 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connects to the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname. 122 122 123 - Like: (% class="mark" %)__**//http:~/~/dragino-4ba54a//**__ 125 +1. 126 +11. Connect HP0D Web UI 127 +111. [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image003.png]] via HP0D’s Access Point. 124 124 129 +At the first boot of HP0D, it will auto generate a Wi-Fi network 125 125 126 -[[image:1651804629009-699.png]] 127 127 128 -=== **2.1.3 Connect via Ethernet Port** === 129 129 130 -//Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.// 131 131 132 132 133 - //**IfyougettheIPaddressfrom the router, like: (%class="mark" %)10.130.2.42(%%), you can usethis IP addresstoconnecttheWEBUIorSSHaccess of HP0D.**//135 + called : **//HPD-dragino-xxxxxx//** 134 134 137 +with password: **//dragino+dragino//** 135 135 136 -[[image:1651804782523-623.png]] 137 137 138 138 139 - ==**2.2GenerateQRCode**==141 +You can use a PC to connect to this Wi-Fi network. The PC will 140 140 143 +get an IP address 10.130.1.xxx and the HP0D has the default 141 141 142 -((( 143 -//Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.// 144 -))) 145 +IP 10.130.1.1 145 145 146 -((( 147 -//Note: After onboarding, this wallet will become the owner of this hotspot.// 148 148 149 - 150 -))) 148 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image004.png]] 151 151 152 -[[image:image-20220506140312-1.png||height="435" width="438"]] 153 153 154 154 155 -== **2.3 Onboarding Hotspot** == 156 156 153 +1. 154 +11. 155 +111. Connect via HP0D hostname 157 157 158 -((( 159 -//**1.** Download the Helium Hotspot APP from the Apple or Google Play store.// 160 -))) 157 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your 161 161 162 -((( 163 -**//Note: the APP version needs to be greater than 3.11.//** 159 +PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D 164 164 165 - 166 -))) 161 +Web-UI via HP0D’s hostname. 167 167 168 -((( 169 -//**2. **To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’// 170 170 171 - 172 -))) 164 +Like: **//http:~/~/dragino-4ba54a//** 173 173 174 - [[image: 1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]166 + [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image005.png]] 175 175 176 176 177 -//**3. **Scan the QR Code you generated in the previous step.// 169 +1. 170 +11. 171 +111. Connect via Ethernet Port 178 178 179 -[[image:1651828211026-220.png||height="405" width="191"]] 180 180 174 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D. 181 181 182 -((( 183 -//**4. **Onboarding your device// 184 -))) 185 185 186 -((( 187 -Mobile APP will get info from the onboarding server. If the MAC address doesn’t appear, it means the network connection of the mobile to the onboarding server might have an issue. 177 +If you get the IP address form route, like~:// **10.130.2.42**,// you can use this IP address to connect the WEB UI or SSH access of HP0D. 188 188 189 - 190 -))) 179 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image006.png]] 191 191 192 -[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]] 193 193 194 - [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %) 195 195 183 +1. 184 +11. Generate QR Code 196 196 197 -** 5.**//Checkonboardingstatuswhereyou can checkfrom mobile~://186 +Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate. 198 198 199 - [[image:1651828391664-884.png||height="413"width="197"]][[image:1651828401011-970.png||height="412"width="193"]](%style="display:none" %)188 +Note: After onboarding, this wallet will become owner of this hotspot. 200 200 190 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image007.png]] 201 201 202 -//You can also see the hotspot status in the below link~:// 203 203 204 -//https:~/~/explorer.helium.com/hotspots/**<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>**// 205 205 206 -//Example~:// 207 207 195 +1. 196 +11. Onboarding Hotspot 197 +1. Download the Helium Hotspot APP from the Apple or Google Play store. 208 208 209 - **//GreenSyncedmeans hotspotworksnormally.//**199 +Note: the APP version need to be greater than 3.11. 210 210 211 -[[image:1651828427715-679.png||height="374" width="635"]] 212 212 202 +1. [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image008.jpg]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image009.jpg]] 203 +To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’ 213 213 214 -== **2.4 Set the Port Forwarding** == 215 215 206 +1. Scan the QR Code you generated in the previous step. 216 216 217 -((( 218 -//Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.// 219 -))) 208 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image010.jpg]] 220 220 221 -[[image:1651828514449-658.png]] 222 222 223 -((( 224 - 225 -))) 211 +1. Onboarding your device 226 226 227 -((( 228 -Note: Please refer to more detailed Settings 229 -))) 213 +Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue. 230 230 231 -((( 232 -[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 233 -))) 215 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image011.jpg]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image012.jpg]] 234 234 235 -((( 236 -[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 237 237 238 - 239 -))) 218 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image013.jpg]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image014.jpg]] 240 240 241 -= **3. Check the configuration of HP0D** = 242 242 243 -== **3.1 LoRa frequency configuration** == 244 244 245 245 246 - [[image:1651828687205-178.png||height="323"width="657"]]223 +1. Check onboarding status 247 247 225 +You can check from mobile: 248 248 249 - == **3.2ChecktheLoRaWANServerddress** ==227 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image015.png]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image016.jpg]] 250 250 229 +You can also see the hotspot status in below link: 251 251 252 - [[image:image-20220607160428-1.png||height="472" width="654"]]231 +https:~/~/explorer.helium.com/hotspots/**//<YOUR_HOTSPORT_KEY>//** 253 253 233 +Example: 254 254 255 - == **3.2.1 Configurethe SecondaryLoRaWANServer**==235 +Green Synced means hotspot works normal. 256 256 257 -[[image:i mage-20220607161130-2.png||height="528" width="1174"]]237 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image017.png]] 258 258 259 -[[image:image-20220607161603-3.png||height="557" width="1113"]] 260 260 261 -[[image:image-20220607161812-4.png||height="699" width="1115"]] 262 262 263 263 264 -[[image:image-20220607162635-5.png||height="339" width="1110"]] 265 265 266 -[[image:image-20220607162859-6.png]] 243 +1. 244 +11. Set the Port Forwarding 267 267 268 -== **3.3 Check Miner configuration** == 269 269 247 +Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have. 270 270 271 -[[image:i mage-20220506181408-1.png||height="451" width="513"]]249 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image018.png]] 272 272 273 -((( 274 -//**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**// 275 275 252 +Note: Please refer to more detailed Settings 276 276 277 - == **//3.4 ChecktheMinerate//** ==254 +[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 278 278 256 +[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 279 279 280 -[[image:image-20220531171836-9.png||height="776" width="1155"]] 281 281 282 282 283 -//**Note: Absorption status can show whether the hotspot is working properly**// 284 284 285 -//** The p2p network can see how your hotspot is interacting with the surrounding hotspots**// 286 286 287 - //usually, the nat_type should be '**none'**// 262 +1. Check the configuration of HP0D 263 +11. LoRa frequency configuration 288 288 289 - 290 -))) 291 291 292 - = **4. Installationof Antenna** =266 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image019.png]] 293 293 268 +1. 269 +11. Check the LoRaWAN serveraddress. 294 294 295 -((( 296 -//HP0D uses Fiber Glass Antenna.// 297 -))) 271 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image020.png]] 298 298 299 -[[image:1651832158606-882.png]] 300 300 301 -((( 302 - 303 -))) 304 304 305 -((( 306 -//The user needs to connect the antenna cable’s SMA connector to the HP03 and connect the N-Type connector to the antenna and install it as below~:// 307 -))) 308 308 309 -((( 310 -[[image:1651832205608-998.png||height="349" width="198"]] 311 311 312 - 313 -))) 314 314 315 -= **5. SSH Access for Linux console** = 316 316 317 317 318 -((( 319 -**//IP address: IP address of HP0D or hostname of HP0D ((% class="mark" %)Such as dragino-63920a(%%))//** 320 -))) 321 321 322 -((( 323 -//Port: 22// 324 -))) 281 +1. 282 +11. Check Miner configuration 325 325 326 -((( 327 -//User Name: (% style="color:green" %)**root**// 328 -))) 284 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image021.png]] 329 329 330 -((( 331 -//Password: (% style="color:green" %)**Randomly generated (found on device’s label)**// 286 +**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,** 332 332 333 - 334 -))) 335 335 336 -((( 337 -//After logging in, you will be in the Linux console and can enter commands as shown below.// 338 338 339 - 340 -))) 341 341 342 -[[image:1651832284160-991.png||height="171" width="729"]] 343 343 292 +1. Installation of Antenna 344 344 345 - = **6.Howto changethe Wirelessfunctionof HP0D** =294 +HP0D use Fiber Glass Antenna. 346 346 347 - //The wireless function is configured asP by defaultnd the web pagedoesnotsupportconfiguration,//296 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image022.png]] 348 348 349 - //ifyou wantto configureit as STA(client)connectionmode,//298 +User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below: 350 350 351 -//you can configure your WiFi info on the** /Network/WiFi **page.// 352 352 301 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image023.png]] 353 353 354 -**//Note: the wireless state is as AP//** 355 355 356 -[[image:image-20220531170243-5.png||height="469" width="967"]] 357 357 358 358 359 -== **6.1 Access WiFi configuration page** == 360 360 307 +1. SSH Access for Linux console 361 361 362 - [[image:image-20220531165803-2.png]]309 +IP address: IP address of HP0D or hostname of HP0D (Such as dragino-63920a) 363 363 311 +Port: 22 364 364 365 - ==**6.2 Enteryour WiFi information and save**==313 +User Name: **root** 366 366 315 +Password: **Randomly generated (found on device’s label )** 367 367 368 -[[image:image-20220531165958-3.png]] 369 369 318 +After logging in, you will be in the Linux console and can enter commands as shown below. 370 370 371 - == **6.3 ChangeheWiFiode.** ==320 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image024.png]] 372 372 373 373 374 -[[image:image-20220531170131-4.png]] 375 375 376 -== **6.4 Wait system to restart** == 377 377 325 +1. Trouble Shootings 326 +11. How to get a wallet address? 378 378 379 - [[image:image-20220531170501-7.png]]328 +//Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.// 380 380 381 381 382 -//**Note: When the time remaining is finished it will turn to the home page.**// 331 +1. 332 +11. Onboarding ~-~- Unable to access Web-UI ~-~-> Miner 383 383 384 384 385 - ==**6.5ChecktheSTAstate**==335 +//User can login the HP0D, able to access other Web Pages except miner page// 386 386 387 387 388 - [[image:image-20220531170705-8.png||height="484"width="990"]]338 +//If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.// 389 389 390 390 391 -= **7. Trouble Shootings** = 341 +1. 342 +11. Onboarding ~-~- Some parameters in miner page show timeout 392 392 393 - == **7.1 How togetwalletddress?** ==344 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image025.png]] 394 394 346 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image026.png]] 395 395 396 - **//DownloadtheheliumHotspots APP on the AppleorGooglePlaystoretogenerateyourownwallet.//**348 +//HP0D is establish connection to Helium server and not finished. And you might see above.// 397 397 350 +//It might relate to the network where might up to 10mins// 398 398 399 -== **7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner** == 400 400 353 +1. 354 +11. Onboarding – Bad Gaterway 401 401 402 -((( 403 -//Users can log in to the HP0D, able to access other Web Pages except for the miner page.// 404 -))) 356 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image027.png]] 405 405 406 -((( 407 -//If you first boot the device where you need to wait for 10 mins for the initialization connection to the Helium server.// 358 +//This is caused by the process leads too long which just need to refresh the page.// 408 408 409 - 410 -))) 411 411 412 -== **7.3 Onboarding ~-~- Some parameters on the miner page show timeout** == 361 +1. 362 +11. Onboarding ~-~- Why did QR Code generate is aways fail? 413 413 364 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]] 414 414 415 - [[image:image-20220506182042-2.png||height="250"width="516"]]366 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail 416 416 417 -[[image:1651832455372-647.png||height="224" width="520"]] 418 418 369 +1. 370 +11. Onboarding ~-~- Why is the QR Code not quite the same as the manual? 419 419 420 - **//HP0D isblishing a connection to the Heliumerver and is notfinished. And you might see above.//**372 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]] 421 421 422 - **//Itmightrelate to the networkwhichmightbe upto10mins.//**374 +Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code. 423 423 424 424 425 -== **7.4 Onboarding – Bad Gateway** == 377 +1. 378 +11. Onboarding – MAC address is ‘Unknown’ after scan QR Code 426 426 380 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]] 427 427 428 - [[image:1651832583790-633.png]]382 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve. 429 429 430 430 431 -//**This is caused by the process leading too long which just needs to refresh the page.**// 385 +1. 386 +11. Onboarding – MAC address is being refreshed after scan QR Code 432 432 388 +//After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.// 433 433 434 -== **7.5 Onboarding ~-~- Why did QR Code generate aways fail?** == 435 435 391 +//If you don’t see MAC address, make sure your mobile has good internet connection.// 436 436 437 -[[image:image -20220506182424-3.png]]393 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]] 438 438 439 439 440 -((( 441 -//**This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.**// 442 442 443 - 444 -))) 445 445 446 -== **7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual?** == 398 +1. 399 +11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ 447 447 448 - [[image:1651832742262-209.png||height="297"width="365"]]401 +//This is caused by the server connection delay, which does not affect the normal use.// 449 449 403 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]] 450 450 451 -((( 452 -//**Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.**// 453 453 454 - 455 -))) 406 +* 407 +*1. Mobile APP crash after scan the QR Code? 408 +* //Make sure you have input the correct Wallet address to generate QR Code.// 409 +* //Make sure your mobile app uses the same wallet address as the one to generate QR Code.// 410 +* //Make sure your mobile app’s relevant permission are enabled.// 411 +* //Known: The Android 11 version may cause this kind of issue.// 456 456 457 -== **7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code** == 458 458 414 +1. 415 +11. Why the frequency/region is not the same what I purchased? 459 459 460 - [[image:1651832811038-780.png||height="462"width="216"]]417 +//Each HP0D is inspected and configured prior to shipping.// 461 461 419 +//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.// 462 462 463 -((( 464 -//**If you see the MAC Address shows the ‘Unknown’ where is due to the provisioning error, please contact us to help you solve it.**// 465 465 466 - 467 - )))422 +1. 423 +11. Can use the frequency to a region where is not support? 468 468 469 - ==7.8 Onboarding–MACaddress isbeing refreshedafterscanningtheQR Code==425 +//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link// 470 470 471 - 472 -((( 473 -//**After scanning the QR Code, Mobile APP will connect to the Helium onboarding server and provide the public key/ wallet address to the onboarding server. The server will return the match MAC address for this hotspot.**// 474 - 475 - 476 -))) 477 - 478 -((( 479 -//**If you don’t see the MAC address, make sure your mobile has a good internet connection.**// 480 -))) 481 - 482 -[[image:1651832880009-473.png]] 483 - 484 - 485 -== //**7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’**// == 486 - 487 - 488 -**//This is caused by the server connection delay, which does not affect the regular use.//** 489 - 490 -[[image:1651832959907-357.png]] 491 - 492 - 493 -== **7.10 Mobile APP crash after scanning the QR Code?** == 494 - 495 - 496 -* //**Make sure you have input the correct Wallet address to generate QR Code.**// 497 -* //**Make sure your mobile app uses the same wallet address as the one to generate QR Code.**// 498 -* //**Make sure your mobile app’s relevant permission is enabled.**// 499 -* //**Known: The Android 11 version may cause this kind of issue.**// 500 - 501 -== **7.11 Why the frequency/region is not the same as what I purchased?** == 502 - 503 - 504 -((( 505 -//**Each HP0D is inspected and configured prior to shipping.**// 506 -))) 507 - 508 -((( 509 -//**If your HP0D Web-UI – Miner region is not the same as the shell labels, please contact our support team that will solve this issue for you.**// 510 - 511 - 512 -))) 513 - 514 -== **7.12 Can use the frequency to a region where is no support?** == 515 - 516 - 517 -((( 518 -//**Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:**// 519 -))) 520 - 521 -((( 522 522 [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 523 523 524 - 525 -))) 526 526 527 -== **7.13 Can change the frequency of the HP0D Miner?** == 430 +1. 431 +11. Can change the frequency of the HP0D Miner? 528 528 529 - 530 530 //We do not recommend doing this, it may damage your device// 531 531 532 532 533 -== **7.14 Low Reward and not transmit issue** == 534 534 535 535 536 -//We had released the 0524 version for the miner, Users can check the miner version in the HP0D web UI.// 537 537 538 - //Ifit is lower than the 0524 version,users can manually upgrade it via the 'draginoups' command inthe HP0D'sCLI.//439 +1. Supports 539 539 540 -[[image:image-20220527114519-1.png||height="579" width="851"]] 541 541 442 +//If you are experiencing issues and can’t solve, you can send mail to// 542 542 543 - == **7.15 Why ismy minerversionnot the latest** ==444 +[[//support@dragino.com//>>mailto:support@dragino.com]] 544 544 446 +//With your question as detail as possible. We will reply and help you in the shortest.// 545 545 546 -//By default, as soon as a new version of helium is released, we will push the upgrade the same day.// 547 547 548 -//However, the download and upgrade may fail due to the network.// 549 549 550 -//So **We offer a manual check method:**// 551 551 552 - **// Use the "draginoups"command tocheck//**451 +1. Order Info 553 553 554 -[[image:image-20220601101358-1.png]] 555 555 454 +**HP0D-XXX** 556 556 456 +**XXX**: Frequency Band 557 557 558 -= **8. OTA Version Info** = 458 +* 868: For Bands: EU868,IN865 459 +* 915: For Bands: US915,AU915,AS923,KR920 559 559 560 -== **When does the OTA update happen?** == 561 561 562 562 563 - **//HP0Dwill check OTA update on) Every Booting. b) Every Night. Below is the OTA update versioninfo//**463 +1. Manufacturer Info 564 564 565 -== **# 2022/05/14** == 566 - 567 - 568 -1. //Update to the latest miner version: miner-arm64_2022.05.13.0_GA// 569 -1. //Add postinst after auto-update// 570 -1. //Add Miner version mark.// 571 -1. //Add fast sync if miner GAP is large// 572 - 573 -== **# 2022/05/24** == 574 - 575 - 1. //Update to the latest miner version: miner-arm64_2022.05.24.0_GA// 576 - 577 - 578 -= **9. Supports** = 579 - 580 -((( 581 -**//If you are experiencing issues and can’t solve them, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].//** 582 -))) 583 - 584 -((( 585 -**//With your question as detailed as possible. We will reply and help you in the shortest.//** 586 - 587 - 588 -))) 589 - 590 -= **10. Order Info** = 591 - 592 -(% style="color:#0000ff" %)**HP0D-XXX** 593 - 594 -(% style="color:#0000ff" %)**XXX**(% style="color:black" %): Frequency Band 595 - 596 -* **AS923**: LoRaWAN AS923 band 597 -* **AU915**: LoRaWAN AU915 band 598 -* **EU868**: LoRaWAN EU868 band 599 -* **KR920**: LoRaWAN KR920 band 600 -* **US915**: LoRaWAN US915 band 601 -* **IN865**: LoRaWAN IN865 band 602 - 603 -= **11. Manufacturer Info** = 604 - 605 -((( 606 606 **Shenzhen Dragino Technology Development co. LTD** 607 -))) 608 608 609 -((( 610 610 Room 202, Block B, BCT Incubation Bases (BaoChengTai), No.8 CaiYunRoad 611 -))) 612 612 613 -((( 614 -Longcheng Street, LongGang District; Shenzhen 518116, China 469 +LongCheng Street, LongGang District ; Shenzhen 518116,China 615 615 616 616 617 - 618 -))) 472 +1. FCC Warning 619 619 620 -= **12. FCC Warning** = 621 - 622 -((( 623 623 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 624 -))) 625 625 626 -((( 627 627 ~-~- Reorient or relocate the receiving antenna. 628 -))) 629 629 630 -((( 631 631 ~-~- Increase the separation between the equipment and receiver. 632 -))) 633 633 634 -((( 635 635 ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 636 -))) 637 637 638 -((( 639 639 ~-~- Consult the dealer or an experienced radio/TV technician for help. 640 -))) 641 641 642 - (((484 + 643 643 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 644 -))) 645 645 646 - (((487 + 647 647 The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. 648 -))) 489 + 490 +
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