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Xiaoling 32.2 1 **~ Table of Contents:**
Xiaoling 1.1 2
3 {{toc/}}
4
5
Xiaoling 30.2 6
Xiaoling 52.2 7 = 1. Join process page check =
Xiaoling 1.1 8
Xiaoling 52.2 9
Xiaoling 1.1 10 These pages are useful to check what is wrong on the Join process. Below shows the four steps that we can check the Join Process.
Xiaoling 2.1 11 \\**If user has checked below steps and still can't solve the problem, please send us (support @ dragino.com) the sceenshots for each step to check. They include:**
Xiaoling 1.1 12
13 * End node console to show the Join freuqency and DR. (If possible)
Xiaoling 37.3 14
Xiaoling 1.1 15 * Gateway (from gateway UI) traffic to show the packet got from end node and receive from Server. (If possible)
Xiaoling 37.3 16
Xiaoling 1.1 17 * Gateway traffic (from server UI) to shows the data exchange between gateway and server. (Normaly possible)
Xiaoling 37.3 18
Xiaoling 1.1 19 * End Node traffic (from server UI) to shows end node activity in server. (Normaly possible)
Xiaoling 37.3 20
Xiaoling 1.1 21 * End Node Keys screen shot shows in end node and server. so we can check if the keys are correct. (In most case, we found keys doesn't match, especially APP EUI)
22
Xiaoling 32.14 23 (% style="color:blue" %)**1. End Device Join Screen shot, we can check:**
24
Xiaoling 1.1 25 * If the device is sending join request to server?
Xiaoling 37.3 26
Xiaoling 1.1 27 * What frequency the device is sending?
28
Mengting Qiu 61.1 29 [[image:image-20240129142147-2.png||height="736" width="964"]]
Xiaoling 1.1 30
Mengting Qiu 52.1 31 Console Output from End device to see the transmit frequency.
Xiaoling 1.1 32
Xiaoling 32.16 33
Xiaoling 32.14 34 (% style="color:blue" %)**2. Gateway packet traffic in gateway web or ssh. we can check:**
Xiaoling 1.1 35
36 * If the gateway receive the Join request packet from sensor? (If this fail, check if the gateway and sensor works on the match frequency)
Xiaoling 37.3 37
Xiaoling 1.1 38 * If the gateway gets the Join Accept message from server and transmit it via LoRa?
39
Mengting Qiu 61.1 40 [[image:image-20240129151608-6.jpeg||height="725" width="1256"]]
Xiaoling 1.1 41
42 Console Output from Gateway to see packets between end node and server.
43
44
Mengting Qiu 49.1 45 (% style="color:blue" %)**3. Gateway Live data in LoRaWAN Server**
Xiaoling 1.1 46
Mengting Qiu 49.1 47 * Does the gateway real-time data contain information about Join Request? If not, check the internet connection and gateway LoRaWAN server Settings.
Xiaoling 37.3 48
Mengting Qiu 49.1 49 * Does the server send back a Join Accept for the Join Request? If not, check that the key from the device matches the key you put into the server, or try to choose a different server route for that end device.
Xiaoling 37.3 50
Xiaoling 1.1 51 * If the Join Accept message are in correct frequency? If you set the server to use US915 band, and your end node and gateway is EU868, you will see the Join Accept message are in US915 band so no possible to Join success.
52
Mengting Qiu 61.1 53 [[image:image-20240129150821-5.jpeg||height="522" width="1264"]]
Xiaoling 1.1 54
Mengting Qiu 49.1 55 The Traffic for the End node in the server, use TTN as example.
Xiaoling 1.1 56
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Xiaoling 32.14 58 (% style="color:blue" %)**4. Data Page in LoRaWAN server**
Xiaoling 1.1 59
60 * If this data page shows the Join Request message from the end node? If not, most properly you have wrong settings in the keys. Keys in the server doesn't match the keys in End Node.
61
Mengting Qiu 61.1 62 [[image:image-20240129142557-3.png||height="488" width="1267"]]
Xiaoling 1.1 63
64 The data for the end device set in server
65
Xiaoling 35.2 66
Mengting Qiu 61.1 67 [[image:image-20240129142631-4.png||height="637" width="1256"]]
Xiaoling 1.1 68
Mengting Qiu 49.1 69 Check if OTAA Keys match the keys in device.
Xiaoling 1.1 70
71
Xiaoling 2.1 72 = 2. Notice of US915/CN470/AU915 Frequency band =
Xiaoling 1.1 73
Xiaoling 32.3 74
Xiaoling 4.2 75 (((
Mengting Qiu 50.1 76 If user has problem to work with LoRaWAN server in band US915/AU915/CN470, he can check:
Xiaoling 4.2 77 )))
Xiaoling 1.1 78
Xiaoling 4.2 79 * (((
Mengting Qiu 50.1 80 What **sub-band** the server support?
Xiaoling 4.2 81 )))
82 * (((
Mengting Qiu 50.1 83 What is the **sub-band** the gateway support?
Xiaoling 4.2 84 )))
85 * (((
Mengting Qiu 50.1 86 What is the **sub-band** the end node is using?
Xiaoling 4.2 87 )))
Xiaoling 1.1 88
Xiaoling 4.2 89 (((
Xiaoling 1.1 90 All of above should match so End Node can properly Join the server and don't have packet lost.
Xiaoling 4.2 91 )))
Xiaoling 1.1 92
Xiaoling 4.2 93 (((
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95 )))
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97 (((
Mengting Qiu 50.1 98 In LoRaWAN protocol, the frequency bands US915, AU915, CN470 each includes at least 72 frequencies. Many gateways support only 8 or 16 frequencies, and server might support 8 frequency only. In this case, the OTAA join time and uplink schedule is long and unpredictable while the end node is hopping in 72 frequencies, because the end node will send data in many frequency that the gateway or server doesn't support.
Xiaoling 4.2 99 )))
Xiaoling 1.1 100
Xiaoling 4.2 101 (((
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103 )))
104
105 (((
Mengting Qiu 50.1 106 Here are the frequency tables for these bands as reference:
Xiaoling 4.2 107 )))
Xiaoling 1.1 108
Xiaoling 14.2 109 [[image:image-20220526163801-6.png]]
Xiaoling 1.1 110
111 US915 Channels
112
Xiaoling 35.2 113
Xiaoling 18.2 114 [[image:image-20220526163926-7.png]]
Xiaoling 1.1 115
116 AU915 Channels
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Xiaoling 32.3 118
Xiaoling 18.2 119 [[image:image-20220526163941-8.png]]
Xiaoling 1.1 120
Xiaoling 4.4 121 (((
Xiaoling 1.1 122 CN470 Channels
Xiaoling 32.3 123
124
Xiaoling 4.4 125 )))
Xiaoling 1.1 126
Xiaoling 4.3 127 (((
Xiaoling 1.1 128 If we look at the [[TTN network server frequency plan>>url:https://www.thethingsnetwork.org/docs/lorawan/frequency-plans.html]], we can see the US915 frequency band use the channel 8~~15.So the End Node must work at the same frequency in US915 8~~15 channels for TTN server.
Xiaoling 4.3 129 )))
Xiaoling 1.1 130
Mengting Qiu 49.1 131 [[image:image-20240123151225-3.png||height="434" width="902"]]
Xiaoling 1.1 132
Xiaoling 4.4 133 (((
Xiaoling 1.1 134 TTN FREQUENCY PLAN
Xiaoling 32.3 135
Xiaoling 37.2 136 (% style="display:none" %) (%%)
Xiaoling 4.4 137 )))
Xiaoling 1.1 138
Xiaoling 4.3 139 (((
Xiaoling 1.1 140 In dragino end node, user can use AT+CHE command to set what frequencies set the end node will use. The default settings for Dragino end node are preconfigure for TTN server, so use 8~~15 channels, which is **AT+CHE=2**. (AT+CHE=1 for first 8 channels, AT+CHE=2 for second 8 channels.. etc, and AT+CHE=0 for all 72 channels. )
Xiaoling 4.3 141 )))
Xiaoling 1.1 142
Xiaoling 37.2 143 (% style="display:none" %) (%%)
Xiaoling 1.1 144
Mengting Qiu 49.1 145 = 3. Why I see data lost/ is not periodically uplink? Even the signal strength is good =
Xiaoling 1.1 146
Xiaoling 32.3 147
Xiaoling 1.1 148 In this case, we can check if the frequency band matches in End Node, Gateway and LoRaWAN server. A typical case is using US915 in ChirpStack server as below:
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Xiaoling 37.2 150 * (% style="color:blue" %)**End node** (%%) ~-~-> Use Sub-band2 (Channel 8,9,10,11,12,13,14,15) for Dragino Sensor. ADR is also enable, this is the default settings for dragino sensors.
Xiaoling 1.1 151
Xiaoling 37.2 152 * (% style="color:blue" %)**Gateway** (%%) ~-~-> Use Sub-band2 (Channel 8,9,10,11,12,13,14,15) for Dragino Gateway. this is the default settings for dragino sensors.
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154 * (% style="color:blue" %)**LoRaWAN server**  (%%) ~-~-> ChirpStack default installation and use Sub-band1, **enabled_uplink_channels=[0, 1, 2, 3, 4, 5, 6, 7]** in the file chirpstack-network-server.toml.
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Xiaoling 4.3 156 (((
Xiaoling 1.1 157 When Sensor power on, it will use sub-band2 to join the network, the frequency matches the settings in gateway so all Join Request will be passed to the server for Join. Server will ask the sensor to change to Sub-band1 in the Join Accept downlink message. Sensor will change to sub-band1 for data upload. This cause the sensor and gateway have different frequencies so user see lost of most data or even no data.
Xiaoling 4.3 158 )))
Xiaoling 1.1 159
Xiaoling 4.3 160
161 (((
Xiaoling 1.1 162 Use Subband2 as a default subband cause the sensor to have problem to work with the LoRaWAN server which use other subband, and use need to access to the end node to change the subband by console. that is not user frendily,. So since Dragino LoRaWAN Stack version DLS-005(release on end of 2020), we have changed the device to use All Subbands for OTAA join, for example, device will use the first frequency in Sub-Band1 as firt OTAA join packet, then use the first frequency in Sub-Band 2 , then first frequency in sub-band 3, and so on. LoRaWAN server will normally provide the required subband in the OTAA accept process, so end node will know what subband it use after join. If LoRaWAN server doesn't provide subband info in OTAA join, end node will use the subband which join success as the working subband. So the new method cause a longer OTAA Join time but will be compatible with all LoRaWAN server. And new method won't affect the normal uplink after Join Success.
Xiaoling 4.3 163 )))
Xiaoling 1.1 164
165
Xiaoling 2.1 166 = 4. Transmision on ABP Mode =
Xiaoling 1.1 167
Xiaoling 32.3 168
Xiaoling 4.3 169 (((
Xiaoling 1.1 170 In ABP mode, there is a Frame Counter Checks. With this check enabled, the server will only accept the frame with a higher counter. If you reboot the device in ABP mode, the device will start from count 0, so you won't be able to see the frame update in server.
Xiaoling 4.3 171 )))
Xiaoling 1.1 172
Xiaoling 4.3 173 (((
Xiaoling 1.1 174 So in ABP mode, first check if the packet already arrive your gateway, if the packet arrive gatewat but didn't arrive server. Please check if this is the issue.
Xiaoling 4.3 175 )))
Xiaoling 1.1 176
Xiaoling 4.3 177 (((
Xiaoling 1.1 178 To solve this, disable the Frame Counter Check will solve this issue , or reset the frame counter in the device page.
Mengting Qiu 49.1 179
180 [[image:image-20240123161737-4.png||height="395" width="763"]]
Xiaoling 4.3 181 )))
Xiaoling 1.1 182
Mengting Qiu 49.1 183 [[image:image-20240123161853-6.png||height="599" width="771"]]
Xiaoling 1.1 184
185 Disable Frame Counter Check in ABP Mode
186
187
Xiaoling 2.1 188 = 5. Downstream Debug =
Xiaoling 1.1 189
Xiaoling 2.1 190 == 5.1 How it work ==
Xiaoling 1.1 191
Xiaoling 32.3 192
Xiaoling 1.1 193 LoRaWAN End node will open two receive windows to receive the downstream data. If the downstream packets arrive the end node at these receive windows, the end node will be able to get this packet and process it.
194
Xiaoling 4.3 195 (((
Edwin Chen 92.1 196 Depends on Class A or Class C, the receive windows will be a little difference. The main difference between Class A and Class C:
197
198 * **Class A** : Suitable for Battery powered end node. Class A will save a lot of power but it can only receive downlink after each uplink
199 * **Class C**: End node can receive downlink immediately but have higher power consumption.
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202
Xiaoling 4.3 203 )))
Xiaoling 1.1 204
Xiaoling 31.2 205 [[image:image-20220531161828-1.png]]
Xiaoling 1.1 206
207 receive windows for Class A and Class C
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Xiaoling 32.3 209
Xiaoling 1.1 210 Below are the requirement for the End Device to receive the packets.
211
212 * The End Device must open the receive windows: RX1 or RX2
Xiaoling 37.2 213
Xiaoling 1.1 214 * The LoRaWAN server must send a downstream packet, and the gateway forward this downstream packet for this end node.
Xiaoling 37.2 215
Xiaoling 1.1 216 * This downstream packet must arrive to the end node while RX1 or RX2 is open.
Xiaoling 37.2 217
Xiaoling 1.1 218 * This packet must match the frequency of the RX1 or RX2 window.
Xiaoling 37.2 219
Xiaoling 32.3 220 * This packet must match the DataRate of RX1(RX1DR) or RX2 (RX2DR). (% style="color:red" %)**This is the common fail point, because different lorawan server might use different RX2DR and they don't info End Node via ADR message so cause the mismatch. If this happen, user need to change the RX2DR to the right value in end node. In OTAA, LoRaWAN Server will send the RX2DR setting in Join Accept message so the end node will auto adjust. but ABP uplink doesn't support this auto change.**
Xiaoling 1.1 221
Xiaoling 2.1 222 == 5.2 See Debug Info ==
Xiaoling 1.1 223
Xiaoling 32.3 224
Xiaoling 4.6 225 (((
Xiaoling 32.3 226 (% style="color:blue" %)**For LoRaWAN Server**
Xiaoling 4.6 227 )))
Xiaoling 1.1 228
Xiaoling 4.6 229 (((
Xiaoling 1.1 230 We can check if there is downlink message for this end node, use TTN for example:
Xiaoling 4.6 231 )))
Xiaoling 1.1 232
Xiaoling 4.6 233 (((
Mengting Qiu 49.1 234 Configure a downlink to the end device
Mengting Qiu 61.1 235
236 [[image:image-20240129152412-8.png||height="486" width="1206"]]
Xiaoling 4.6 237 )))
Xiaoling 1.1 238
239
Xiaoling 4.6 240 (((
Xiaoling 1.1 241 Set a downstream in TTN and see it is sent
Xiaoling 4.6 242 )))
Xiaoling 1.1 243
Mengting Qiu 63.1 244 (% style="color:red" %)**Note: After the downlink command is successfully sent from the platform to the node, the downlink command is executed only after the platform receives the next uplink package from the node.**
Xiaoling 1.1 245
Mengting Qiu 63.1 246
Xiaoling 4.3 247 (((
Mengting Qiu 63.1 248 This downlink info will then pass to the gateway downlink list. and the DR which is used (SF7BW500) in US915 is DR5.
Xiaoling 4.3 249 )))
Xiaoling 1.1 250
Mengting Qiu 61.1 251 [[image:image-20240129152049-7.png||height="463" width="1166"]]
Xiaoling 1.1 252
Xiaoling 4.6 253 (((
Mengting Qiu 63.1 254 Gateway Traffic can see this downlink info
Xiaoling 4.6 255 )))
Xiaoling 1.1 256
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Xiaoling 32.16 258
Xiaoling 4.6 259 (((
Xiaoling 32.3 260 (% style="color:blue" %)**For LoRaWAN Gateway**
Xiaoling 4.6 261 )))
Xiaoling 1.1 262
Xiaoling 4.3 263 (((
Mengting Qiu 63.1 264 When the downlink packet appear on the traffic of Gateway page. The LoRaWAN gateway can get it from LoRaWAN server and transmit it. In Dragino Gateway, this can be checked by running "logread -f" in the SSH console. and see below:
Xiaoling 4.3 265 )))
Xiaoling 1.1 266
Mengting Qiu 63.1 267 [[image:image-20240129154321-9.png]]
Xiaoling 1.1 268
Xiaoling 4.6 269 (((
Xiaoling 1.1 270 Gateway Sent out this packet
Xiaoling 4.6 271 )))
Xiaoling 1.1 272
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Xiaoling 32.16 274
Xiaoling 4.6 275 (((
Xiaoling 32.3 276 (% style="color:blue" %)**For End Node**
Xiaoling 4.6 277 )))
Xiaoling 1.1 278
Xiaoling 4.8 279 (((
Xiaoling 1.1 280 we can use AT Command (AT+CFG) to check the RX1 configure and RX2 configure. as below:
Xiaoling 4.8 281 )))
Xiaoling 1.1 282
Xiaoling 4.9 283 (((
Xiaoling 37.3 284 * (% style="color:#037691" %)**AT+RX2FQ=869525000**  (%%) **~-~-->**  The RX2 Window frequency
Xiaoling 32.4 285
Xiaoling 37.3 286 * (% style="color:#037691" %)**AT+RX2DR=3**          (%%) **~-~-->**  The RX2 DataRate
Xiaoling 32.16 287
Xiaoling 37.3 288 * (% style="color:#037691" %)**AT+RX1DL=1000**       (%%) ** ~-~-->**  Receive Delay 1
289
290 * (% style="color:#037691" %)**AT+RX2DL=2000**       (%%) **~-~--> ** Receive Delay 2
Xiaoling 4.9 291 )))
292
293 (((
Xiaoling 32.3 294 (% style="color:blue" %)**when the device running, we can see below info:**
Xiaoling 4.7 295 )))
Xiaoling 1.1 296
Xiaoling 4.8 297 {{{ [12502]***** UpLinkCounter= 0 *****
298 [12503]TX on freq 868500000 Hz at DR 0
299 [13992]txDone
Xiaoling 4.13 300 [15022]RX on freq 868500000 Hz at DR 0 --> RX1 window open at frequency: 868500000, DR0, after 15022-13992= 1030ms of txdone
301 [15222]rxTimeOut --> no packet arrive in RX1 window. (duration: 200ms)
302 [15987]RX on freq 869525000 Hz at DR 3 --> RX2 window open at frequency: 869525000, DR3, after 15987-13992= 1995ms of txdone
303 [16027]rxTimeOut --> no packet arrive in RX2 window. (duration: 40 ms)}}}
Xiaoling 1.1 304
Xiaoling 4.3 305 (((
Xiaoling 4.5 306
Xiaoling 32.16 307
308
Xiaoling 4.5 309 )))
310
Xiaoling 4.7 311 (((
Xiaoling 32.3 312 (% style="color:blue" %)**Another message:**
Xiaoling 4.7 313 )))
Xiaoling 4.5 314
Xiaoling 4.8 315 {{{ [12502]***** UpLinkCounter= 0 *****
316 [12503]TX on freq 868100000 Hz at DR 0
317 [13992]txDone
318 [15022]RX on freq 868100000 Hz at DR 0
319 [15222]rxTimeOut
320 [15987]RX on freq 869525000 Hz at DR 3
Xiaoling 4.13 321 [16185]rxDone --> We have got the downstream packet.
Xiaoling 4.8 322 Rssi= -64
323 Receive data
324 1:0012345678}}}
Xiaoling 4.5 325
Xiaoling 22.2 326
Xiaoling 32.6 327 == 5.3 If problem doesn't solve ==
Xiaoling 1.1 328
Xiaoling 32.6 329
Xiaoling 23.2 330 (% style="color:red" %)**If user has checked below steps and still can't solve the problem, please send us (support @ dragino.com) the sceenshots for each step to check. They include:**
Xiaoling 1.1 331
332 * End node console to show the transmit freuqency and DR.
Xiaoling 37.3 333
Xiaoling 1.1 334 * Gateway (from gateway UI) traffic to show the packet got from end node and receive from Server.
Xiaoling 37.3 335
Xiaoling 1.1 336 * Gateway traffic (from server UI) to shows the data exchange between gateway and server.
Xiaoling 37.3 337
Xiaoling 1.1 338 * End Node traffic (from server UI) to shows end node activity in server.
339
Xiaoling 2.1 340 = 6. Downlink Issue ~-~- Packet REJECTED, unsupported frequency =
Xiaoling 1.1 341
Xiaoling 32.7 342
Xiaoling 4.5 343 (((
Mengting Qiu 63.1 344 In LoRaWAN, the gateway will use the frequency specify by the server to transmit a packet as downlink purpose. Each Frequency band has different downlink frequency. and the gateway has a frequency range limited to transmit downlink.
Xiaoling 4.5 345 )))
Xiaoling 1.1 346
Xiaoling 4.5 347 (((
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349 )))
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351 (((
Xiaoling 1.1 352 So if the LoRaWAN server is an AS923 server which ask the gateway to transmit at 923.2Mhz frequency, but the gateway is IN868 frequency band (support 865~~867Mhz to transmit). In the gateway log it will show something like below:
Xiaoling 4.5 353 )))
Xiaoling 1.1 354
Xiaoling 4.7 355 {{{Sat Nov 21 08:04:17 2020 daemon.info lora_pkt_fwd[1680]: ERROR~ Packet REJECTED, unsupported frequency - 923200000 (min:865000000,max:867000000)}}}
Xiaoling 1.1 356
Xiaoling 4.5 357 (((
Xiaoling 4.6 358
359 )))
360
361 (((
Xiaoling 1.1 362 In this case, please double check the gateway frequency and the server frequency band.
Xiaoling 4.5 363 )))
Xiaoling 1.1 364
365
Xiaoling 2.1 366 = 7. Decrypt a LoRaWAN Packet =
Xiaoling 1.1 367
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Mengting Qiu 70.1 369 (% style="color:blue" %)**1. LHT65N End device configure:**
Xiaoling 1.1 370
Xiaoling 32.7 371 **Change to ABP Mode:  AT+NJM=0**
Xiaoling 37.3 372
Mengting Qiu 70.1 373 **Change to fix frequency:  ​​​​AT+CHE=1**
Xiaoling 37.3 374
Xiaoling 32.7 375
Mengting Qiu 70.1 376 **AT+CFG(Print configuration):**
Xiaoling 32.12 377
Mengting Qiu 80.1 378 [[image:image-20240129170603-7.png||height="697" width="545"]][[image:image-20240129163741-3.png||height="694" width="565"]]
Xiaoling 1.1 379
Xiaoling 29.2 380
Xiaoling 32.16 381
Mengting Qiu 70.1 382 **Configuration: **
Xiaoling 1.1 383
Mengting Qiu 70.1 384 [[image:image-20240129164219-4.png||height="612" width="440"]]
Xiaoling 1.1 385
Xiaoling 29.2 386
Xiaoling 1.1 387
Mengting Qiu 70.1 388 (% style="color:blue" %)**2. In LPS8-v2, configure to receive above message**
Xiaoling 1.1 389
Mengting Qiu 70.1 390 [[image:image-20240129164326-5.png||height="506" width="1114"]]
Xiaoling 29.2 391
Xiaoling 32.16 392
Mengting Qiu 70.1 393 In LPS8-v2 console, we can see the Base64 receive are:
Xiaoling 1.1 394
Mengting Qiu 70.1 395 [[image:image-20240129170137-6.png||height="459" width="1116"]]
Xiaoling 1.1 396
Mengting Qiu 70.1 397
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Mengting Qiu 91.1 399 (% style="color:blue" %)**3. Decode the info in CMD(Command prompt window)**
Mengting Qiu 70.1 400
Mengting Qiu 91.1 401 LoRa packet Base64 format:  QP~/~/~/~/+AFQACZv8Hjmc8gFTAkhMzU+75 **(from LPS8-v2)**
Xiaoling 1.1 402
Mengting Qiu 80.1 403 Then the instructions and format parsed in SecureCRT are:  ./node_modules/.bin/lora-packet-decode ~-~-base64 QP~/~/~/~/+AFQACZv8Hjmc8gFTAkhMzU+75
Xiaoling 1.1 404
405
Mengting Qiu 91.1 406 **Step1: Open CMD, Enter the gateway IP and port.(ssh root@gateway IP -p 22)**
Xiaoling 32.9 407
Mengting Qiu 91.1 408 [[image:image-20240129190752-17.png||height="338" width="901"]]
Xiaoling 1.1 409
Mengting Qiu 91.1 410 [[image:image-20240129191937-21.png||height="450" width="901"]]
Xiaoling 1.1 411
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Mengting Qiu 91.1 413 **Step2: Enter the command to download the LoRa parsing package.(npm install lora-packet)**
Mengting Qiu 80.1 414
Mengting Qiu 91.1 415 [[image:image-20240129192239-22.png||height="416" width="902"]]
Mengting Qiu 80.1 416
Mengting Qiu 91.1 417 [[image:image-20240129192549-23.png||height="459" width="898"]]
Mengting Qiu 80.1 418
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Mengting Qiu 91.1 420 **Step3: Parse the gateway raw payload.(./node_modules/.bin/lora-packet-decode ~-~-base64 QP~/~/~/~/+AFQACZv8Hjmc8gFTAkhMzU+75)**
Mengting Qiu 80.1 421
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Mengting Qiu 91.1 425 [[image:image-20240129192908-24.png||height="477" width="907"]]
Mengting Qiu 80.1 426
427
Mengting Qiu 91.1 428 [[image:image-20240129192954-25.png||height="485" width="916"]]
Mengting Qiu 80.1 429
Mengting Qiu 91.1 430
431
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Mengting Qiu 50.1 436 = 8. Why I see uplink 0x00 periodically on the LHT65 v1.8 firmware =
Xiaoling 1.1 437
Xiaoling 32.9 438
Xiaoling 1.1 439 Since firmware v1.8, LHT65 will send MAC command to request time, in the case if DR only support max 11 bytes, this MAC command will be bundled to a separate uplink payload with 0x00.
440
Xiaoling 29.3 441
Xiaoling 2.1 442 = 9. Why do I see a "MIC Mismatch" error message from the server? =
Xiaoling 1.1 443
Xiaoling 32.9 444
Xiaoling 4.7 445 (((
Xiaoling 32.9 446 1)  If the user receives a "MIC Mismatch" message after registering the node on the server.
Xiaoling 4.7 447 )))
Xiaoling 1.1 448
Xiaoling 4.7 449 (((
Xiaoling 1.1 450 It is likely that the user filled in the wrong APPKEY when registering the node. Many users fill in "APPSKEY".
Xiaoling 4.7 451 )))
Xiaoling 1.1 452
Xiaoling 4.7 453 * (((
454 Please note the distinction between "APPKEY" and "APPSKEY".
455 )))
Xiaoling 1.1 456
Xiaoling 4.7 457 (((
Xiaoling 1.1 458 2)If the node works on the server for a period of time, the device stops working and receives a "MIC Mismatch" message.
Xiaoling 4.7 459 )))
Xiaoling 1.1 460
Xiaoling 4.7 461 (((
Xiaoling 1.1 462 The user needs a USB-TTL adapter to connect the serial port to modify the node APPKEY.
Xiaoling 4.7 463 )))
Xiaoling 1.1 464
Xiaoling 4.7 465 * (((
466 If a node is registered with multiple servers, it may also cause the "mic mismatch" error.
Bei Jinggeng 39.1 467 )))
Edwin Chen 5.1 468
Bei Jinggeng 39.1 469 (% class="wikigeneratedid" %)
470 3)Wrong Regional Parameters version selected
471 We generally use versions above 1.0.2
Xiaoling 32.9 472
Bei Jinggeng 39.1 473 (% class="wikigeneratedid" %)
474 [[image:image-20230322163227-1.png]]
Xiaoling 1.1 475
Bei Jinggeng 39.1 476 (% class="wikigeneratedid" %)
477 4)We have had cases where it was automatically fixed the next day despite no manual changes, probably a server side issue
478
Xiaoling 39.2 479
Mengting Qiu 63.1 480 = 10. Why I got the payload only with "0x00" or "AA~=~="? =
Xiaoling 1.1 481
Xiaoling 32.9 482
Edwin Chen 41.1 483 (% style="color:blue" %)**Why sensor sends 0x00?**
Edwin Chen 35.1 484
Edwin Chen 41.1 485 For US915, AU915 or AS923 frequencies, the max payload lenght is 11 bytes for DR0. Some times sensor needs to send MAC command to server, because the payload is 11 bytes, The MAC command + Payload will exceed 11 bytes and LoRaWAN server will ignore the uplink. In this case, Sensor will send two uplinks together: one uplink is the payload without MAC command, another uplink is **0x00 payload + MAC Command.**  For the second uplink, in the server side, it will shows the payload is 0x00. Normally, there are several case this will happen.
Xiaoling 1.1 486
Edwin Chen 41.1 487 **Possible Case 1**:
Xiaoling 1.1 488
Edwin Chen 41.1 489 Sensor has ADR=1 enable and sensor need to reply server MAC command (ADR request) while sensor has DR=0.
Bei Jinggeng 40.1 490
Xiaoling 1.1 491
Edwin Chen 41.1 492 **Possible Case 2:**
Edwin Chen 33.1 493
Edwin Chen 41.1 494 For the sensor which has Datalog Feature enable, the sensor will send TimeRequest MAC Command to sync the time. This Time Request will be sent once Sensor Join Network and Every 10 days. While they send such command with DR=0, sensor will send this command with 0x00 payload.
Bei Jinggeng 40.1 495
Edwin Chen 41.1 496
Xiaoling 37.3 497 (% style="color:blue" %)**How to solve:**
Edwin Chen 35.1 498
Bei Jinggeng 40.1 499 Solution:
Edwin Chen 35.1 500
Edwin Chen 41.1 501 ~1. Use the decoder to filter out this 0x00 packet. (**Recommand**)
Bei Jinggeng 40.1 502
503 2. Data rate changed from DR3 to DR5, increasing upload byte length
504 AT+ADR=0
505 AT+DR=3
506
507 Downlink:
508
509 [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/#H7.4DataRate>>http://wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/#H7.4DataRate]]
510
Edwin Chen 34.1 511 Some node decoders may not have the filter function, or you need decoders of other servers and formats. Please send an email to [[support@dragino.com>>mailto:support@dragino.com]]
Edwin Chen 6.1 512
Xiaoling 32.9 513
Edwin Chen 5.1 514 = 11. Why my Dev EUI and APP EUI is 0x000000000000, how to solve? =
515
Xiaoling 32.9 516
Xiaoling 29.4 517 (((
Edwin Chen 7.1 518 It is possible the keys is erased during upgrading of firmware. and the console output shows below after AT+CFG
Xiaoling 29.4 519 )))
Edwin Chen 5.1 520
Xiaoling 29.4 521 (((
Edwin Chen 5.1 522 AT+APPKEY=00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Xiaoling 29.4 523 )))
Edwin Chen 5.1 524
Xiaoling 29.4 525 (((
Edwin Chen 5.1 526 AT+NWKSKEY=00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Xiaoling 29.4 527 )))
Edwin Chen 5.1 528
Xiaoling 29.4 529 (((
Edwin Chen 5.1 530 AT+APPSKEY=00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Xiaoling 29.4 531 )))
Edwin Chen 5.1 532
Xiaoling 29.4 533 (((
Edwin Chen 5.1 534 AT+APPEUI=00 00 00 00 00 00 00 00
Xiaoling 29.4 535 )))
Edwin Chen 5.1 536
Xiaoling 29.4 537 (((
538
539 )))
Edwin Chen 5.1 540
Xiaoling 29.4 541 (((
Edwin Chen 5.1 542 You can get the keys from the box sticker or send mail to Dragino Support to check keys with the provided SN number.
Xiaoling 29.4 543 )))
Edwin Chen 5.1 544
Xiaoling 29.4 545 (((
Edwin Chen 5.1 546 You can rewrites the keys by running commands in AT Console
Xiaoling 32.9 547
548
Xiaoling 29.4 549 )))
Edwin Chen 5.1 550
Xiaoling 29.4 551 (((
552 **For example:**
553 )))
Edwin Chen 5.1 554
Xiaoling 29.4 555 (((
Bei Jinggeng 8.1 556 AT+APPKEY=85 41 47 20 45 58 28 14 16 82 A0 F0 80 0D DD EE
Xiaoling 29.4 557 )))
Edwin Chen 5.1 558
Xiaoling 29.4 559 (((
Bei Jinggeng 8.1 560 AT+NWKSKEY=AA CC B0 20 30 45 37 32 14 1E 14 93 E2 3B 20 11
Xiaoling 29.4 561 )))
Bei Jinggeng 8.1 562
Xiaoling 29.4 563 (((
Bei Jinggeng 8.1 564 AT+APPSKEY=11 23 02 20 30 20 30 60 80 20 20 30 30 20 10 10
Xiaoling 29.4 565 )))
Bei Jinggeng 8.1 566
Xiaoling 29.4 567 (((
Bei Jinggeng 8.1 568 AT+APPEUI=2C 45 47 E3 24 12 23 24
Xiaoling 29.4 569 )))
Bei Jinggeng 8.1 570
Xiaoling 29.4 571 (((
Bei Jinggeng 8.1 572 (Any combination of 16 bit codes can be used)
Edwin Chen 32.1 573
574
Mengting Qiu 63.1 575 = 12. I set my device is LoRaWAN Class C mode, why I still see Class A after boot? =
Xiaoling 29.4 576 )))
Bei Jinggeng 8.1 577
578
Edwin Chen 32.1 579 Class C only refers to status after OTAA Join successfully. The OTAA Join Process will use Class A mode.
580
581
Edwin Chen 37.1 582 = 13. Why it takes longer time for OTAA joined in US915/CN470/AU915 band? =
Edwin Chen 32.1 583
Edwin Chen 37.1 584
Mengting Qiu 50.1 585 In US915, AU915 or CN470 frequency band, there are 8 sub-bands, totally 72 channels. and LoRaWAN server normally use only one sub-band, for example Sub-band 2 in TTN. The gateway also configured to Sub-band 2 and cover eight channels in this sub-band. If the end node transfer data in Sub-band 2, it will reach to gateway and to the LoRaWAN server. If the end node transfer packets in other sub-bands, for example sub-band 1, the packet won't arrive both gateway or LoRaWAN server.
Edwin Chen 37.1 586
587
Mengting Qiu 50.1 588 In Dragino Sensors old version firmware (before early 2022), the sub-band is fixed the sub-band to 2 , but this cause a problem, the end node is hard to use in other subband and need program. So the new logic is as below:
Edwin Chen 37.1 589
Mengting Qiu 50.1 590 We have improved this, the end node will use frequency 1 from sub-band1, then frequency 1 from sub-band2, then frequency 1 from sub-band3, etc to process the OTAA join, in this case, in this case, the end node can support LoRaWAN servers with different sub-bands. To make sure the end node will only transmit the proper sub-band after OTAA Joined successfully, the end node will:
Edwin Chen 37.1 591
592 * (((
Mengting Qiu 50.1 593 Check what sub-band the LoRaWAN server ask from the OTAA Join Accept message and switch to that sub-band.
Edwin Chen 37.1 594 )))
595 * (((
Mengting Qiu 50.1 596 Use the Join successful sub-band if the server doesn't include sub-band info in the OTAA Join Accept message (TTN v2 doesn't include).
Edwin Chen 37.1 597 )))
598
Mengting Qiu 50.1 599 This change will make the activation time a little longer but make sure the device can be used in any sub-band.
Edwin Chen 37.1 600
601
Mengting Qiu 50.1 602 Below is a photo to show why it takes longer time for OTAA Join. We can see in 72 channels mode, why it takes more time to join success. If users want to have faster OTAA Join success, he can change default CHE to the sub-band he uses.
Edwin Chen 37.1 603
604
605 [[image:image-20221215223215-1.png||height="584" width="1280"]]
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