<
From version < 40.2 >
edited by Xiaoling
on 2022/07/23 09:24
To version < 46.1 >
edited by Kilight Cao
on 2022/08/23 11:21
>
Change comment: There is no comment for this version

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76 76  //Users need to input Server URI, as well as install the CUPS certificate.//
77 77  
78 78  
79 -**Just to clarify.**
79 +(% style="color:blue" %)**Just to clarify.**
80 80  
81 81  (% class="box" %)
82 82  (((
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117 117  == **2.7 Trouble Shooting** ==
118 118  
119 119  
120 +=== **2.7.1 How do users view Basic Station logs and Record logs** ===
121 +
120 120  //Users can check the station log on the logread/system log page.//
121 121  
122 122  
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133 133  //Recore Log//
134 134  
135 135  
138 +=== **2.7.2 How to solve the problem when "(400) TC credentials not found" is displayed in the log** ===
136 136  
140 +
141 +In this case, the user needs to check whether the Gateway ID matches the UUID on Actility Thingpark.
142 +
143 +In addition, the user needs to regenerate new certificates in ThingPark GUI **(Advanced tab of the Base Station panel)**, Then wait 2-3 minutes to refresh the ThingPark GUI to see if the gateway is online.
144 +
145 +[[image:image-20220822085416-2.png]]
146 +
147 +[[image:image-20220822091137-3.png]]
148 +
149 +[[image:image-20220822091229-4.png||height="569" width="1267"]]
150 +
151 +
137 137  (((
138 138  //The reason of fail to join Actility is that our end node use (% style="color:blue" %)**RX2DR=3**(%%) for join. this is the default setting for TTN and many LoRaWAN servers.//
139 139  )))
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