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1 (% style="text-align:center" %)
2 [[image:1655254599445-662.png]]
3
4
5
6
7 **Table of Contents:**
8
9 {{toc/}}
10
11
12
13
14
15
16
17 = 1.  Introduction =
18
19 == 1.1 ​ What is LoRaWAN Ultrasonic liquid level Sensor ==
20
21 (((
22
23
24 (((
25 (((
26 (((
27 The Dragino LDDS20 is a (% style="color:#4472c4" %)**LoRaWAN Ultrasonic liquid level sensor**(%%) for Internet of Things solution. It uses (% style="color:#4472c4" %)**none-contact method **(%%)to measure the height of liquid in a container without opening the container, and send the value via LoRaWAN network to IoT Server
28 )))
29
30 (((
31
32 )))
33
34 (((
35 The LDDS20 sensor is installed directly below the container to detect the height of the liquid level. User doesn’t need to open a hole on the container to be tested. The (% style="color:#4472c4" %)**none-contact measurement makes the measurement safety, easier and possible for some strict situation**. 
36 )))
37
38 (((
39
40 )))
41
42 (((
43 LDDS20 uses ultrasonic sensing technology for distance measurement. LDDS20 is of high accuracy to measure various liquid such as: (% style="color:#4472c4" %)**toxic substances**(%%), (% style="color:#4472c4" %)**strong acids**(%%), (% style="color:#4472c4" %)**strong alkalis**(%%) and (% style="color:#4472c4" %)**various pure liquids**(%%) in high-temperature and high-pressure airtight containers.
44 )))
45
46 (((
47
48 )))
49
50 (((
51 The LoRa wireless technology used in LDDS20 allows device to send data and reach extremely long ranges at low data-rates. It provides ultra-long range spread spectrum communication and high interference immunity whilst minimizing current consumption.
52 )))
53
54 (((
55
56 )))
57
58 (((
59 LDDS20 is powered by (% style="color:#4472c4" %)**8500mA Li-SOCI2 battery**(%%); It is designed for long term use up to 10 years*.
60 )))
61
62 (((
63
64 )))
65
66 (((
67 Each LDDS20 pre-loads with a set of unique keys for LoRaWAN registrations, register these keys to local LoRaWAN server and it will auto connect if there is network coverage, after power on.
68 )))
69
70 (((
71
72 )))
73 )))
74
75 (((
76 (((
77 (% style="color:#4472c4" %) * (%%)Actually lifetime depends on network coverage and uplink interval and other factors.
78 )))
79 )))
80 )))
81 )))
82
83
84 [[image:1655255122126-327.png]]
85
86
87
88 == ​1.2  Features ==
89
90 * LoRaWAN 1.0.3 Class A
91 * Ultra low power consumption
92 * Liquid Level Measurement by Ultrasonic technology
93 * Measure through container, No need to contact Liquid.
94 * Valid level range 20mm - 2000mm
95 * Accuracy: ±(5mm+S*0.5%) (S: Measure Value)
96 * Cable Length : 25cm
97 * Bands: CN470/EU433/KR920/US915/EU868/AS923/AU915/IN865
98 * AT Commands to change parameters
99 * Uplink on periodically
100 * Downlink to change configure
101 * IP66 Waterproof Enclosure
102 * 8500mAh Battery for long term use
103
104
105
106 == 1.3  Suitable Container & Liquid ==
107
108 * Solid Wall container such as: steel, iron, glass, ceramics, non-foaming plastics etc.
109 * Container shape is regular, and surface is smooth.
110 * Container Thickness:
111 ** Pure metal material.  2~~8mm, best is 3~~5mm
112 ** Pure non metal material: <10 mm
113 * Pure liquid without irregular deposition.
114
115
116
117 == 1.4  Mechanical ==
118
119 [[image:image-20220615090910-1.png]]
120
121
122 [[image:image-20220615090910-2.png]]
123
124
125
126 == 1.5  Install LDDS20 ==
127
128
129 (% style="color:blue" %)**Step 1**(%%):  Choose the installation point.
130
131 LDDS20 (% style="color:red" %)**MUST**(%%) be installed on the container bottom middle position.
132
133 [[image:image-20220615091045-3.png]]
134
135
136
137 (% style="color:blue" %)**Step 2**(%%):  Polish the installation point.
138
139 For Metal Surface with paint, it is important to polish the surface, first use crude sand paper to polish the paint level , then use exquisite sand paper to polish the metal level to make it shine & smooth.
140
141 [[image:image-20220615092010-11.png]]
142
143
144 No polish needed if the container is shine metal surface without paint or non-metal container.
145
146 [[image:image-20220615092044-12.png]]
147
148
149
150 (% style="color:blue" %)**Step3:   **(%%)Test the installation point.
151
152 Power on LDDS75, check if the blue LED is on, If the blue LED is on, means the sensor works. Then put ultrasonic coupling paste on the sensor and put it tightly on the installation point.
153
154
155 It is necessary to put the coupling paste between the sensor and the container, otherwise LDDS20 won’t detect the liquid level.
156
157 [[image:1655256160324-178.png]][[image:image-20220615092327-13.png]]
158
159
160 After paste the LDDS20 well, power on LDDS20. In the first 30 seconds of booting, device will check the sensors status and BLUE LED will show the status as below. After 30 seconds, BLUE LED will be off to save battery life.
161
162
163 (% style="color:red" %)**LED Status:**
164
165 * Onboard LED: When power on device, the onboard LED will fast blink 4 times which means detect the sensor well.
166
167 * (% style="color:blue" %)BLUE LED(% style="color:red" %) always ON(%%): Sensor is power on but doesn’t detect liquid. There is problem in installation point.
168 * (% style="color:blue" %)BLUE LED(% style="color:red" %) slowly blinking(%%): Sensor detects Liquid Level, The installation point is good.
169
170 LDDS20 will enter into low power mode at 30 seconds after system reset or power on, Blue LED will be off after that.
171
172
173 (% style="color:red" %)**Note 2:**
174
175 (% style="color:red" %)Ultrasonic coupling paste (%%) is subjected in most shipping way. So the default package doesn’t include it and user needs to purchase locally.
176
177
178
179 (% style="color:blue" %)**Step4:   **(%%)Install use Epoxy ab glue.
180
181 Prepare Eproxy AB glue.
182
183 Put Eproxy AB glue in the sensor and press it hard on the container installation point.
184
185 Reset LDDS20 and see if the BLUE LED is slowly blinking.
186
187 [[image:image-20220615091045-8.png||height="226" width="380"]] [[image:image-20220615091045-9.png||height="239" width="339"]]
188
189
190 (% style="color:red" %)**Note 1:**
191
192 Eproxy AB glue needs 3~~ 5 minutes to stable attached. we can use other glue material to keep it in the position.
193
194
195 (% style="color:red" %)**Note 2:**
196
197 (% style="color:red" %)Eproxy AB glue(%%) is subjected in most shipping way. So the default package doesn’t include it and user needs to purchase locally.
198
199
200
201 == 1.6 ​ Applications ==
202
203 * Smart liquid control solution.
204 * Smart liquefied gas solution.
205
206 == 1.7  Precautions ==
207
208 * At room temperature, containers of different materials, such as steel, glass, iron, ceramics, non-foamed plastics and other dense materials, have different detection blind areas and detection limit heights.
209 * For containers of the same material at room temperature, the detection blind zone and detection limit height are also different for the thickness of the container.
210 * When the detected liquid level exceeds the effective detection value of the sensor, and the liquid level of the liquid to be measured shakes or tilts, the detected liquid height is unstable.
211
212 == 1.8  Pin mapping and power on ==
213
214
215 [[image:1655257026882-201.png]]
216
217
218
219 = 2.  Configure LDDS20 to connect to LoRaWAN network =
220
221
222 == 2.1  How it works ==
223
224 (((
225 The LDDS20 is configured as LoRaWAN OTAA Class A mode by default. It has OTAA keys to join LoRaWAN network. To connect a LoRaWAN network, you need to input the OTAA keys in the LoRaWAN IoT server and power on the LDDS20. If there is coverage of the LoRaWAN network, it will automatically join the network via OTAA and start to send the sensor value.
226 )))
227
228 (((
229 In case you can't set the OTAA keys in the LoRaWAN OTAA server, and you have to use the keys from the server, you can [[use AT Commands >>||anchor="H3.A0UsingtheATCommands"]]to set the keys in the LDDS20.
230 )))
231
232
233
234 == 2.2  ​Quick guide to connect to LoRaWAN server (OTAA) ==
235
236 (((
237 Following is an example for how to join the [[TTN v3 LoRaWAN Network>>url:https://console.cloud.thethings.network/]]. Below is the network structure; we use the [[LG308>>url:http://www.dragino.com/products/lora/item/140-lg308.html]] as a LoRaWAN gateway in this example.
238 )))
239
240 (((
241 [[image:1655257698953-697.png]]
242 )))
243
244 (((
245 The LG308 is already set to connected to [[TTN network >>url:https://console.cloud.thethings.network/]], so what we need to now is configure the TTN server.
246 )))
247
248 (((
249
250
251 (% style="color:blue" %)**Step 1**(%%): Create a device in TTN with the OTAA keys from LDDS20.
252 )))
253
254 (((
255 Each LDDS20 is shipped with a sticker with the default device keys, user can find this sticker in the box. it looks like below.
256 )))
257
258 [[image:image-20220607170145-1.jpeg]]
259
260
261 (((
262 For OTAA registration, we need to set **APP EUI/ APP KEY/ DEV EUI**. Some server might no need to set APP EUI.
263 )))
264
265 (((
266 Enter these keys in the LoRaWAN Server portal. Below is TTN V3 screen shot:
267 )))
268
269 (((
270
271
272 **Add APP EUI in the application**
273 )))
274
275 [[image:image-20220610161353-4.png]]
276
277 [[image:image-20220610161353-5.png]]
278
279 [[image:image-20220610161353-6.png]]
280
281
282 [[image:image-20220610161353-7.png]]
283
284
285
286 You can also choose to create the device manually.
287
288 [[image:image-20220610161538-8.png]]
289
290
291
292 **Add APP KEY and DEV EUI**
293
294 [[image:image-20220610161538-9.png]]
295
296
297
298 (% style="color:blue" %)**Step 2**(%%):  Power on LDDS20
299
300
301 Put a Jumper on JP2 to power on the device. ( The Switch must be in FLASH position).
302
303 [[image:image-20220615095102-14.png]]
304
305
306
307 (((
308 (% style="color:blue" %)**Step 3**(%%)**:**  The LDDS20 will auto join to the TTN network. After join success, it will start to upload messages to TTN and you can see the messages in the panel.
309 )))
310
311 [[image:1654849068701-275.png]]
312
313
314
315 == 2.3  ​Uplink Payload ==
316
317 (((
318 (((
319 LDDS20 will uplink payload via LoRaWAN with below payload format: 
320
321 Uplink payload includes in total 8 bytes.
322 Payload for firmware version v1.1.4. . Before v1.1.3, there is only 5 bytes: BAT and Distance(Please check manual v1.2.0 if you have 5 bytes payload).
323 )))
324 )))
325
326 (((
327
328 )))
329
330 (% border="1" cellspacing="10" style="background-color:#ffffcc; width:510px" %)
331 |=(% style="width: 62.5px;" %)(((
332 **Size (bytes)**
333 )))|=(% style="width: 62.5px;" %)**2**|=**2**|=1|=2|=**1**
334 |(% style="width:62.5px" %)**Value**|(% style="width:62.5px" %)[[BAT>>||anchor="H2.3.1A0BatteryInfo"]]|(((
335 [[Distance>>||anchor="H2.3.2A0Distance"]]
336
337 (unit: mm)
338 )))|[[Digital Interrupt (Optional)>>||anchor="H2.3.3A0InterruptPin"]]|(((
339 [[Temperature (Optional )>>||anchor="H2.3.4A0DS18B20Temperaturesensor"]]
340 )))|[[Sensor Flag>>||anchor="H2.3.5A0SensorFlag"]]
341
342 [[image:1654850511545-399.png]]
343
344
345
346 === 2.3.1  Battery Info ===
347
348
349 Check the battery voltage for LDDS20.
350
351 Ex1: 0x0B45 = 2885mV
352
353 Ex2: 0x0B49 = 2889mV
354
355
356
357 === 2.3.2  Distance ===
358
359 (((
360 Get the distance. Flat object range 20mm - 2000mm.
361 )))
362
363 (((
364 For example, if the data you get from the register is __0x06 0x05__, the distance between the sensor and the measured object is(% style="color:#4472c4" %)** 0605(H) = 1541 (D) = 1541 mm.**
365 )))
366
367 * If the sensor value is 0x0000, it means system doesn't detect ultrasonic sensor.
368 * If the sensor value lower than 0x0014 (20mm), the sensor value will be invalid.
369
370 === 2.3.3  Interrupt Pin ===
371
372 This data field shows if this packet is generated by interrupt or not. [[Click here>>||anchor="H3.2A0SetInterruptMode"]] for the hardware and software set up.
373
374 **Example:**
375
376 0x00: Normal uplink packet.
377
378 0x01: Interrupt Uplink Packet.
379
380
381
382 === 2.3.4  DS18B20 Temperature sensor ===
383
384 This is optional, user can connect external DS18B20 sensor to the +3.3v, 1-wire and GND pin . and this field will report temperature.
385
386 **Example**:
387
388 If payload is: 0105H:  (0105 & FC00 == 0), temp = 0105H /10 = 26.1 degree
389
390 If payload is: FF3FH :  (FF3F & FC00 == 1) , temp = (FF3FH - 65536)/10 = -19.3 degrees.
391
392 (% style="color:red" %)Note: DS18B20 feature is supported in the hardware version > v1.3 which made since early of 2021.
393
394
395
396 === 2.3.5  Sensor Flag ===
397
398 (((
399 0x01: Detect Ultrasonic Sensor
400 )))
401
402 (((
403 0x00: No Ultrasonic Sensor
404 )))
405
406
407
408 === 2.3.6  Decode payload in The Things Network ===
409
410 While using TTN network, you can add the payload format to decode the payload.
411
412
413 [[image:1655261164557-670.png]]
414
415 The payload decoder function for TTN V3 is here:
416
417 (((
418 LDDS20 TTN V3 Payload Decoder: [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LDDS20/Payload_Decoder/>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/Payload_Decoder/]]
419 )))
420
421
422
423 == 2.4  Downlink Payload ==
424
425 By default, LDDS20 prints the downlink payload to console port.
426
427 [[image:image-20220615100930-15.png]]
428
429
430 **Examples:**
431
432
433 * (% style="color:blue" %)**Set TDC**
434
435 If the payload=0100003C, it means set the END Node's TDC to 0x00003C=60(S), while type code is 01.
436
437 Payload:    01 00 00 1E    TDC=30S
438
439 Payload:    01 00 00 3C    TDC=60S
440
441
442 * (% style="color:blue" %)**Reset**
443
444 If payload = 0x04FF, it will reset the LDDS20
445
446
447 * (% style="color:blue" %)**CFM**
448
449 Downlink Payload: 05000001, Set AT+CFM=1 or 05000000 , set AT+CFM=0
450
451
452
453 == 2.5  ​Show Data in DataCake IoT Server ==
454
455 (((
456 [[DATACAKE>>url:https://datacake.co/]] provides a human friendly interface to show the sensor data, once we have data in TTN, we can use [[DATACAKE>>url:https://datacake.co/]] to connect to TTN and see the data in DATACAKE. Below are the steps:
457 )))
458
459 (((
460
461 )))
462
463 (((
464 (% style="color:blue" %)**Step 1**(%%)**: Be sure that your device is programmed and properly connected to the network at this time.**
465 )))
466
467 (((
468 (% style="color:blue" %)**Step 2**(%%)**: To configure the Application to forward data to DATACAKE you will need to add integration. To add the DATACAKE integration, perform the following steps:**
469 )))
470
471
472 [[image:1654592790040-760.png]]
473
474
475 [[image:1654592800389-571.png]]
476
477
478 (% style="color:blue" %)**Step 3**(%%)**: Create an account or log in Datacake.**
479
480 (% style="color:blue" %)**Step 4**(%%)**: Search the LDDS75 and add DevEUI.(% style="color:red" %)(Note: LDDS20 use same payload as LDDS75)(%%)**
481
482 [[image:1654851029373-510.png]]
483
484
485 After added, the sensor data arrive TTN V3, it will also arrive and show in Datacake.
486
487 [[image:image-20220610165129-11.png||height="595" width="1088"]]
488
489
490
491 == 2.6  LED Indicator ==
492
493 The LDDS20 has an internal LED which is to show the status of different state.
494
495
496 * Blink once when device power on.
497 * The device detects the sensor and flashes 5 times.
498 * Solid ON for 5 seconds once device successful Join the network.
499 * Blink once when device transmit a packet.
500
501 == 2.7  ​Firmware Change Log ==
502
503
504 (((
505 **Firmware download link:  **[[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/Firmware/>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/Firmware/]]
506 )))
507
508 (((
509
510 )))
511
512 (((
513 **Firmware Upgrade Method:  [[Firmware Upgrade Instruction>>doc:Main.Firmware Upgrade Instruction for STM32 base products.WebHome]]**
514 )))
515
516
517
518 == 2.8  Battery Analysis ==
519
520
521 === 2.8.1  Battery Type ===
522
523 The LDDS20 battery is a combination of a 8500mAh Li/SOCI2 Battery and a Super Capacitor. The battery is non-rechargeable battery type with a low discharge rate (<2% per year). This type of battery is commonly used in IoT devices such as water meter.
524
525
526 The battery related documents as below:
527
528 * (((
529 [[Battery Dimension>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]],
530 )))
531 * (((
532 [[Lithium-Thionyl Chloride Battery  datasheet>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]],
533 )))
534 * (((
535 [[Lithium-ion Battery-Capacitor datasheet>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]]
536 )))
537
538 [[image:image-20220615111024-1.png]]
539
540
541
542 === 2.8.2  Battery Note ===
543
544 The Li-SICO battery is designed for small current / long period application. It is not good to use a high current, short period transmit method. The recommended minimum period for use of this battery is 5 minutes. If you use a shorter period time to uplink data, then the battery life may be decreased.
545
546
547
548 === 2.8.3  Replace the battery ===
549
550 (((
551 You can change the battery in the NBSN95.The type of battery is not limited as long as the output is between 3v to 3.6v. On the main board, there is a diode (D1) between the battery and the main circuit. If you need to use a battery with less than 3.3v, please remove the D1 and shortcut the two pads of it so there won’t be voltage drop between battery and main board.
552
553
554 The default battery pack of NBSN95 includes a ER26500 plus super capacitor. If user can't find this pack locally, they can find ER26500 or equivalence without the SPC1520 capacitor, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes)
555 )))
556
557
558
559 === 2.8.4  Battery Life Analyze ===
560
561 Dragino battery powered products are all run in Low Power mode. User can check the guideline from this link to calculate the estimate battery life:
562
563 [[https:~~/~~/www.dragino.com/downloads/downloads/LoRa_End_Node/Battery_Analyze/DRAGINO_Battery_Life_Guide.pdf>>url:https://www.dragino.com/downloads/downloads/LoRa_End_Node/Battery_Analyze/DRAGINO_Battery_Life_Guide.pdf]]
564
565
566
567 = 3.  Using the AT Commands =
568
569 (((
570 (((
571
572 )))
573 )))
574
575 == 3.1  Access AT Commands ==
576
577 LDDS20 supports AT Command set in the stock firmware. You can use a USB to TTL adapter to connect to LDDS20 for using AT command, as below.
578
579
580 [[image:image-20220610172924-4.png||height="483" width="988"]]
581
582
583 Or if you have below board, use below connection:
584
585
586 [[image:image-20220610172924-5.png]]
587
588
589 (((
590 In the PC, you need to set the serial baud rate to (% style="color:green" %)**9600**(%%) to access the serial console for LDDS20. LDDS20 will output system info once power on as below:
591 )))
592
593
594 [[image:image-20220610172924-6.png||height="601" width="860"]]
595
596 Below are the available commands, a more detailed AT Command manual can be found at [[AT Command Manual>>https://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/]].
597
598
599 AT+<CMD>?  :  Help on <CMD>
600
601 AT+<CMD>  :  Run <CMD>
602
603 AT+<CMD>=<value>  :  Set the value
604
605 AT+<CMD>=?  :  Get the value
606
607
608 (% style="color:#037691" %)** General Commands :**     
609
610 AT  :  Attention       
611
612 AT?  :  Short Help     
613
614 ATZ :  MCU Reset    
615
616 AT+TDC :  Application Data Transmission Interval 
617
618
619 (% style="color:#037691" %)** Keys, IDs and EUIs management :**
620
621 AT+APPEUI  :  Application EUI      
622
623 AT+APPKEY  :  Application Key     
624
625 AT+APPSKEY  :  Application Session Key
626
627 AT+DADDR :  Device Address     
628
629 AT+DEUI :  Device EUI     
630
631 AT+NWKID  :  Network ID (You can enter this command change only after successful network connection) 
632
633 AT+NWKSKEY  : Network Session Key Joining and sending date on LoRa network  
634
635 AT+CFM :  Confirm Mode       
636
637 AT+CFS :  Confirm Status       
638
639 AT+JOIN  :  Join LoRa? Network       
640
641 AT+NJM  :  LoRa? Network Join Mode    
642
643 AT+NJS  :  LoRa? Network Join Status    
644
645 AT+RECV  :  Print Last Received Data in Raw Format
646
647 AT+RECVB :  Print Last Received Data in Binary Format      
648
649 AT+SEND  :  Send Text Data      
650
651 AT+SENB  :  Send Hexadecimal Data
652
653
654 (% style="color:#037691" %)** LoRa Network Management :**
655
656 AT+ADR  :  Adaptive Rate
657
658 AT+CLASS  :  LoRa Class(Currently only support class A
659
660 AT+DCS  :  Duty Cycle Setting 
661
662 AT+DR  :  Data Rate (Can Only be Modified after ADR=0)     
663
664 AT+FCD  :  Frame Counter Downlink       
665
666 AT+FCU  :  Frame Counter Uplink   
667
668 AT+JN1DL  :  Join Accept Delay1
669
670 AT+JN2DL  :  Join Accept Delay2
671
672 AT+PNM  :  Public Network Mode   
673
674 AT+RX1DL  :  Receive Delay1      
675
676 AT+RX2DL  :  Receive Delay2      
677
678 AT+RX2DR  :  Rx2 Window Data Rate 
679
680 AT+RX2FQ  :  Rx2 Window Frequency
681
682 AT+TXP  :  Transmit Power
683
684
685 (% style="color:#037691" %)** Information :**
686
687 AT+RSSI  :  RSSI of the Last Received Packet   
688
689 AT+SNR  :  SNR of the Last Received Packet   
690
691 AT+VER  :  Image Version and Frequency Band       
692
693 AT+FDR  :  Factory Data Reset
694
695 AT+PORT  :  Application Port    
696
697 AT+CHS  :  Get or Set Frequency (Unit: Hz) for Single Channel Mode
698
699 AT+CHE  :  Get or Set eight channels mode, Only for US915, AU915, CN470
700
701
702
703 == 3.2  Set Interrupt Mode ==
704
705 Feature, Set Interrupt mode for GPIO_EXIT.
706
707 (% style="color:#037691" %)**Downlink Command: AT+INTMOD**
708
709 [[image:image-20220610174917-9.png]]
710
711
712 (% style="color:#037691" %)**Downlink Command: 0x06**
713
714 Format: Command Code (0x06) followed by 3 bytes.
715
716 (((
717 This means that the interrupt mode of the end node is set to 0x000003=3 (rising edge trigger), and the type code is 06.
718 )))
719
720 * Example 1: Downlink Payload: 06000000 ~/~/ Turn off interrupt mode
721 * Example 2: Downlink Payload: 06000003 ~/~/ Set the interrupt mode to rising edge trigger
722
723 = 4.  FAQ =
724
725 == 4.1  What is the frequency plan for LDDS20? ==
726
727 LDDS20 use the same frequency as other Dragino products. User can see the detail from this link:  [[Introduction>>doc:Main.End Device Frequency Band.WebHome||anchor="H1.Introduction"]]
728
729
730
731 == 4.2  How to change the LoRa Frequency Bands/Region ==
732
733 You can follow the instructions for [[how to upgrade image>>||anchor="H2.7A0200BFirmwareChangeLog"]].
734 When downloading the images, choose the required image file for download. ​
735
736
737
738 = 5.  Trouble Shooting =
739
740 == 5.1  Why I can't join TTN V3 in US915 / AU915 bands? ==
741
742 It is due to channel mapping. Please see below link:  [[Frequency band>>doc:Main.LoRaWAN Communication Debug.WebHome||anchor="H2.NoticeofUS9152FCN4702FAU915Frequencyband"]]
743
744
745 == 5.2  AT Command input doesn't work ==
746
747 In the case if user can see the console output but can't type input to the device. Please check if you already include the (% style="color:green" %)**ENTER**(%%) while sending out the command. Some serial tool doesn't send (% style="color:green" %)**ENTER**(%%) while press the send key, user need to add ENTER in their string.
748
749 (((
750
751 )))
752
753
754 = 6.  Order Info =
755
756
757 Part Number **:** (% style="color:blue" %)**LDDS20-XX**
758
759
760 (% style="color:blue" %)**XX**(%%)**: **The default frequency band
761
762 * (% style="color:red" %)**AS923 **(%%)**:** LoRaWAN AS923 band
763 * (% style="color:red" %)**AU915 **(%%)**:** LoRaWAN AU915 band
764 * (% style="color:red" %)**EU433 **(%%)**:** LoRaWAN EU433 band
765 * (% style="color:red" %)**EU868 **(%%)**:** LoRaWAN EU868 band
766 * (% style="color:red" %)**KR920 **(%%)**:** LoRaWAN KR920 band
767 * (% style="color:red" %)**US915 **(%%)**:** LoRaWAN US915 band
768 * (% style="color:red" %)**IN865 **(%%)**:**  LoRaWAN IN865 band
769 * (% style="color:red" %)**CN470 **(%%)**:** LoRaWAN CN470 band
770
771 = 7. ​ Packing Info =
772
773
774 **Package Includes**:
775
776 * LDDS20 LoRaWAN Liquid Level Sensor x 1
777
778 (% style="color:red" %)**Note:**
779
780 (% style="color:red" %)**Ultrasonic coupling paste**(%%) and(% style="color:red" %)** Eproxy AB glue**(%%) are subjected in most shipping way. So the default package doesn't include it and user needs to purchase locally.
781
782
783
784 **Dimension and weight**:
785
786 * Device Size: cm
787 * Device Weight: g
788 * Package Size / pcs : cm
789 * Weight / pcs : g
790
791 = 8.  ​Support =
792
793 * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
794 * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]].
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