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1 (% style="text-align:center" %)
2 [[image:1655254599445-662.png]]
3
4
5
6
7 **Table of Contents:**
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13
14
15
16 = 1.  Introduction =
17
18 == 1.1 ​ What is LoRaWAN Ultrasonic liquid level Sensor ==
19
20 (((
21
22
23 (((
24 (((
25 (((
26 The Dragino LDDS20 is a (% style="color:#4472c4" %)**LoRaWAN Ultrasonic liquid level sensor**(%%) for Internet of Things solution. It uses (% style="color:#4472c4" %)**none-contact method **(%%)to measure the height of liquid in a container without opening the container, and send the value via LoRaWAN network to IoT Server
27 )))
28
29 (((
30
31 )))
32
33 (((
34 The LDDS20 sensor is installed directly below the container to detect the height of the liquid level. User doesn’t need to open a hole on the container to be tested. The (% style="color:#4472c4" %)**none-contact measurement makes the measurement safety, easier and possible for some strict situation**. 
35 )))
36
37 (((
38
39 )))
40
41 (((
42 LDDS20 uses ultrasonic sensing technology for distance measurement. LDDS20 is of high accuracy to measure various liquid such as: (% style="color:#4472c4" %)**toxic substances**(%%), (% style="color:#4472c4" %)**strong acids**(%%), (% style="color:#4472c4" %)**strong alkalis**(%%) and (% style="color:#4472c4" %)**various pure liquids**(%%) in high-temperature and high-pressure airtight containers.
43 )))
44
45 (((
46
47 )))
48
49 (((
50 The LoRa wireless technology used in LDDS20 allows device to send data and reach extremely long ranges at low data-rates. It provides ultra-long range spread spectrum communication and high interference immunity whilst minimizing current consumption.
51 )))
52
53 (((
54
55 )))
56
57 (((
58 LDDS20 is powered by (% style="color:#4472c4" %)**8500mA Li-SOCI2 battery**(%%); It is designed for long term use up to 10 years*.
59 )))
60
61 (((
62
63 )))
64
65 (((
66 Each LDDS20 pre-loads with a set of unique keys for LoRaWAN registrations, register these keys to local LoRaWAN server and it will auto connect if there is network coverage, after power on.
67 )))
68
69 (((
70
71 )))
72 )))
73
74 (((
75 (((
76 (% style="color:#4472c4" %) * (%%)Actually lifetime depends on network coverage and uplink interval and other factors.
77 )))
78 )))
79 )))
80 )))
81
82
83 [[image:1655255122126-327.png]]
84
85
86
87 == ​1.2  Features ==
88
89 * LoRaWAN 1.0.3 Class A
90 * Ultra low power consumption
91 * Liquid Level Measurement by Ultrasonic technology
92 * Measure through container, No need to contact Liquid.
93 * Valid level range 20mm - 2000mm
94 * Accuracy: ±(5mm+S*0.5%) (S: Measure Value)
95 * Cable Length : 25cm
96 * Bands: CN470/EU433/KR920/US915/EU868/AS923/AU915/IN865
97 * AT Commands to change parameters
98 * Uplink on periodically
99 * Downlink to change configure
100 * IP66 Waterproof Enclosure
101 * 8500mAh Battery for long term use
102
103
104
105
106 == 1.3  Suitable Container & Liquid ==
107
108 * Solid Wall container such as: steel, iron, glass, ceramics, non-foaming plastics etc.
109 * Container shape is regular, and surface is smooth.
110 * Container Thickness:
111 ** Pure metal material.  2~~8mm, best is 3~~5mm
112 ** Pure non metal material: <10 mm
113 * Pure liquid without irregular deposition.
114
115
116
117
118 == 1.4  Mechanical ==
119
120 [[image:image-20220615090910-1.png]]
121
122
123 [[image:image-20220615090910-2.png]]
124
125
126
127 == 1.5  Install LDDS20 ==
128
129
130 (% style="color:blue" %)**Step 1**(%%):  Choose the installation point.
131
132 LDDS20 (% style="color:red" %)**MUST**(%%) be installed on the container bottom middle position.
133
134 [[image:image-20220615091045-3.png]]
135
136
137
138 (% style="color:blue" %)**Step 2**(%%):  Polish the installation point.
139
140 For Metal Surface with paint, it is important to polish the surface, first use crude sand paper to polish the paint level , then use exquisite sand paper to polish the metal level to make it shine & smooth.
141
142 [[image:image-20220615092010-11.png]]
143
144
145 No polish needed if the container is shine metal surface without paint or non-metal container.
146
147 [[image:image-20220615092044-12.png]]
148
149
150
151 (% style="color:blue" %)**Step3:   **(%%)Test the installation point.
152
153 Power on LDDS75, check if the blue LED is on, If the blue LED is on, means the sensor works. Then put ultrasonic coupling paste on the sensor and put it tightly on the installation point.
154
155
156 It is necessary to put the coupling paste between the sensor and the container, otherwise LDDS20 won’t detect the liquid level.
157
158 [[image:1655256160324-178.png]][[image:image-20220615092327-13.png]]
159
160
161 After paste the LDDS20 well, power on LDDS20. In the first 30 seconds of booting, device will check the sensors status and BLUE LED will show the status as below. After 30 seconds, BLUE LED will be off to save battery life.
162
163
164 (% style="color:red" %)**LED Status:**
165
166 * Onboard LED: When power on device, the onboard LED will fast blink 4 times which means detect the sensor well.
167
168 * (% style="color:blue" %)BLUE LED(% style="color:red" %) always ON(%%): Sensor is power on but doesn’t detect liquid. There is problem in installation point.
169 * (% style="color:blue" %)BLUE LED(% style="color:red" %) slowly blinking(%%): Sensor detects Liquid Level, The installation point is good.
170
171 LDDS20 will enter into low power mode at 30 seconds after system reset or power on, Blue LED will be off after that.
172
173
174 (% style="color:red" %)**Note 2:**
175
176 (% style="color:red" %)Ultrasonic coupling paste (%%) is subjected in most shipping way. So the default package doesn’t include it and user needs to purchase locally.
177
178
179
180 (% style="color:blue" %)**Step4:   **(%%)Install use Epoxy ab glue.
181
182 Prepare Eproxy AB glue.
183
184 Put Eproxy AB glue in the sensor and press it hard on the container installation point.
185
186 Reset LDDS20 and see if the BLUE LED is slowly blinking.
187
188 [[image:image-20220615091045-8.png||height="226" width="380"]] [[image:image-20220615091045-9.png||height="239" width="339"]]
189
190
191 (% style="color:red" %)**Note 1:**
192
193 Eproxy AB glue needs 3~~ 5 minutes to stable attached. we can use other glue material to keep it in the position.
194
195
196 (% style="color:red" %)**Note 2:**
197
198 (% style="color:red" %)Eproxy AB glue(%%) is subjected in most shipping way. So the default package doesn’t include it and user needs to purchase locally.
199
200
201
202 == 1.6 ​ Applications ==
203
204 * Smart liquid control solution.
205 * Smart liquefied gas solution.
206
207
208
209
210 == 1.7  Precautions ==
211
212 * At room temperature, containers of different materials, such as steel, glass, iron, ceramics, non-foamed plastics and other dense materials, have different detection blind areas and detection limit heights.
213 * For containers of the same material at room temperature, the detection blind zone and detection limit height are also different for the thickness of the container.
214 * When the detected liquid level exceeds the effective detection value of the sensor, and the liquid level of the liquid to be measured shakes or tilts, the detected liquid height is unstable.
215
216
217
218
219 == 1.8  Pin mapping and power on ==
220
221
222 [[image:1655257026882-201.png]]
223
224
225
226 = 2.  Configure LDDS20 to connect to LoRaWAN network =
227
228
229 == 2.1  How it works ==
230
231 (((
232 The LDDS20 is configured as LoRaWAN OTAA Class A mode by default. It has OTAA keys to join LoRaWAN network. To connect a LoRaWAN network, you need to input the OTAA keys in the LoRaWAN IoT server and power on the LDDS20. If there is coverage of the LoRaWAN network, it will automatically join the network via OTAA and start to send the sensor value.
233 )))
234
235 (((
236 In case you can't set the OTAA keys in the LoRaWAN OTAA server, and you have to use the keys from the server, you can [[use AT Commands >>||anchor="H3.A0UsingtheATCommands"]]to set the keys in the LDDS20.
237 )))
238
239
240
241 == 2.2  ​Quick guide to connect to LoRaWAN server (OTAA) ==
242
243 (((
244 Following is an example for how to join the [[TTN v3 LoRaWAN Network>>url:https://console.cloud.thethings.network/]]. Below is the network structure; we use the [[LG308>>url:http://www.dragino.com/products/lora/item/140-lg308.html]] as a LoRaWAN gateway in this example.
245 )))
246
247 (((
248 [[image:1655257698953-697.png]]
249 )))
250
251 (((
252 The LG308 is already set to connected to [[TTN network >>url:https://console.cloud.thethings.network/]], so what we need to now is configure the TTN server.
253 )))
254
255 (((
256
257
258 (% style="color:blue" %)**Step 1**(%%): Create a device in TTN with the OTAA keys from LDDS20.
259 )))
260
261 (((
262 Each LDDS20 is shipped with a sticker with the default device keys, user can find this sticker in the box. it looks like below.
263 )))
264
265 [[image:image-20220607170145-1.jpeg]]
266
267
268 (((
269 For OTAA registration, we need to set **APP EUI/ APP KEY/ DEV EUI**. Some server might no need to set APP EUI.
270 )))
271
272 (((
273 Enter these keys in the LoRaWAN Server portal. Below is TTN V3 screen shot:
274 )))
275
276 (((
277
278
279 **Add APP EUI in the application**
280 )))
281
282 [[image:image-20220610161353-4.png]]
283
284 [[image:image-20220610161353-5.png]]
285
286 [[image:image-20220610161353-6.png]]
287
288
289 [[image:image-20220610161353-7.png]]
290
291
292
293 You can also choose to create the device manually.
294
295 [[image:image-20220610161538-8.png]]
296
297
298
299 **Add APP KEY and DEV EUI**
300
301 [[image:image-20220610161538-9.png]]
302
303
304
305 (% style="color:blue" %)**Step 2**(%%):  Power on LDDS20
306
307
308 Put a Jumper on JP2 to power on the device. ( The Switch must be in FLASH position).
309
310 [[image:image-20220615095102-14.png]]
311
312
313
314 (((
315 (% style="color:blue" %)**Step 3**(%%)**:**  The LDDS20 will auto join to the TTN network. After join success, it will start to upload messages to TTN and you can see the messages in the panel.
316 )))
317
318 [[image:1654849068701-275.png]]
319
320
321
322 == 2.3  ​Uplink Payload ==
323
324 (((
325 (((
326 LDDS20 will uplink payload via LoRaWAN with below payload format: 
327
328 Uplink payload includes in total 8 bytes.
329 Payload for firmware version v1.1.4. . Before v1.1.3, there is only 5 bytes: BAT and Distance(Please check manual v1.2.0 if you have 5 bytes payload).
330 )))
331 )))
332
333 (((
334
335 )))
336
337 (% border="1" cellspacing="10" style="background-color:#ffffcc; width:510px" %)
338 |=(% style="width: 62.5px;" %)(((
339 **Size (bytes)**
340 )))|=(% style="width: 62.5px;" %)**2**|=**2**|=1|=2|=**1**
341 |(% style="width:62.5px" %)**Value**|(% style="width:62.5px" %)[[BAT>>||anchor="H2.3.1A0BatteryInfo"]]|(((
342 [[Distance>>||anchor="H2.3.2A0Distance"]]
343
344 (unit: mm)
345 )))|[[Digital Interrupt (Optional)>>||anchor="H2.3.3A0InterruptPin"]]|(((
346 [[Temperature (Optional )>>||anchor="H2.3.4A0DS18B20Temperaturesensor"]]
347 )))|[[Sensor Flag>>||anchor="H2.3.5A0SensorFlag"]]
348
349 [[image:1654850511545-399.png]]
350
351
352
353 === 2.3.1  Battery Info ===
354
355
356 Check the battery voltage for LDDS20.
357
358 Ex1: 0x0B45 = 2885mV
359
360 Ex2: 0x0B49 = 2889mV
361
362
363
364 === 2.3.2  Distance ===
365
366 (((
367 Get the distance. Flat object range 20mm - 2000mm.
368 )))
369
370 (((
371 For example, if the data you get from the register is __0x06 0x05__, the distance between the sensor and the measured object is(% style="color:#4472c4" %)** 0605(H) = 1541 (D) = 1541 mm.**
372 )))
373
374 * If the sensor value is 0x0000, it means system doesn't detect ultrasonic sensor.
375 * If the sensor value lower than 0x0014 (20mm), the sensor value will be invalid.
376
377
378
379
380 === 2.3.3  Interrupt Pin ===
381
382 This data field shows if this packet is generated by interrupt or not. [[Click here>>||anchor="H3.2A0SetInterruptMode"]] for the hardware and software set up.
383
384 **Example:**
385
386 0x00: Normal uplink packet.
387
388 0x01: Interrupt Uplink Packet.
389
390
391
392 === 2.3.4  DS18B20 Temperature sensor ===
393
394 This is optional, user can connect external DS18B20 sensor to the +3.3v, 1-wire and GND pin . and this field will report temperature.
395
396 **Example**:
397
398 If payload is: 0105H:  (0105 & FC00 == 0), temp = 0105H /10 = 26.1 degree
399
400 If payload is: FF3FH :  (FF3F & FC00 == 1) , temp = (FF3FH - 65536)/10 = -19.3 degrees.
401
402 (% style="color:red" %)Note: DS18B20 feature is supported in the hardware version > v1.3 which made since early of 2021.
403
404
405
406 === 2.3.5  Sensor Flag ===
407
408 (((
409 0x01: Detect Ultrasonic Sensor
410 )))
411
412 (((
413 0x00: No Ultrasonic Sensor
414 )))
415
416
417
418 === 2.3.6  Decode payload in The Things Network ===
419
420 While using TTN network, you can add the payload format to decode the payload.
421
422
423 [[image:1655261164557-670.png]]
424
425 The payload decoder function for TTN V3 is here:
426
427 (((
428 LDDS20 TTN V3 Payload Decoder: [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LDDS20/Payload_Decoder/>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/Payload_Decoder/]]
429 )))
430
431
432
433 == 2.4  Downlink Payload ==
434
435 By default, LDDS20 prints the downlink payload to console port.
436
437 [[image:image-20220615100930-15.png]]
438
439
440 **Examples:**
441
442
443 * (% style="color:blue" %)**Set TDC**
444
445 If the payload=0100003C, it means set the END Node's TDC to 0x00003C=60(S), while type code is 01.
446
447 Payload:    01 00 00 1E    TDC=30S
448
449 Payload:    01 00 00 3C    TDC=60S
450
451
452 * (% style="color:blue" %)**Reset**
453
454 If payload = 0x04FF, it will reset the LDDS20
455
456
457 * (% style="color:blue" %)**CFM**
458
459 Downlink Payload: 05000001, Set AT+CFM=1 or 05000000 , set AT+CFM=0
460
461
462
463 == 2.5  ​Show Data in DataCake IoT Server ==
464
465 (((
466 [[DATACAKE>>url:https://datacake.co/]] provides a human friendly interface to show the sensor data, once we have data in TTN, we can use [[DATACAKE>>url:https://datacake.co/]] to connect to TTN and see the data in DATACAKE. Below are the steps:
467 )))
468
469 (((
470
471 )))
472
473 (((
474 (% style="color:blue" %)**Step 1**(%%)**: Be sure that your device is programmed and properly connected to the network at this time.**
475 )))
476
477 (((
478 (% style="color:blue" %)**Step 2**(%%)**: To configure the Application to forward data to DATACAKE you will need to add integration. To add the DATACAKE integration, perform the following steps:**
479 )))
480
481
482 [[image:1654592790040-760.png]]
483
484
485 [[image:1654592800389-571.png]]
486
487
488 (% style="color:blue" %)**Step 3**(%%)**: Create an account or log in Datacake.**
489
490 (% style="color:blue" %)**Step 4**(%%)**: Search the LDDS75 and add DevEUI.(% style="color:red" %)(Note: LDDS20 use same payload as LDDS75)(%%)**
491
492 [[image:1654851029373-510.png]]
493
494
495 After added, the sensor data arrive TTN V3, it will also arrive and show in Datacake.
496
497 [[image:image-20220610165129-11.png||height="595" width="1088"]]
498
499
500
501 == 2.6  LED Indicator ==
502
503 The LDDS20 has an internal LED which is to show the status of different state.
504
505
506 * Blink once when device power on.
507 * The device detects the sensor and flashes 5 times.
508 * Solid ON for 5 seconds once device successful Join the network.
509 * Blink once when device transmit a packet.
510
511
512
513
514 == 2.7  ​Firmware Change Log ==
515
516
517 (((
518 **Firmware download link:  **[[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/Firmware/>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/Firmware/]]
519 )))
520
521 (((
522
523 )))
524
525 (((
526 **Firmware Upgrade Method:  [[Firmware Upgrade Instruction>>doc:Main.Firmware Upgrade Instruction for STM32 base products.WebHome]]**
527 )))
528
529
530
531 == 2.8  Battery Analysis ==
532
533
534 === 2.8.1  Battery Type ===
535
536 The LDDS20 battery is a combination of a 8500mAh Li/SOCI2 Battery and a Super Capacitor. The battery is non-rechargeable battery type with a low discharge rate (<2% per year). This type of battery is commonly used in IoT devices such as water meter.
537
538
539 The battery related documents as below:
540
541 * (((
542 [[Battery Dimension>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]],
543 )))
544 * (((
545 [[Lithium-Thionyl Chloride Battery  datasheet>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]],
546 )))
547 * (((
548 [[Lithium-ion Battery-Capacitor datasheet>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]]
549 )))
550
551 [[image:image-20220615102527-16.png]]
552
553
554
555 == 2.8.2  Battery Note ==
556
557 The Li-SICO battery is designed for small current / long period application. It is not good to use a high current, short period transmit method. The recommended minimum period for use of this battery is 5 minutes. If you use a shorter period time to uplink data, then the battery life may be decreased.
558
559
560
561 === 2.8.3  Replace the battery ===
562
563 (((
564 You can change the battery in the LDDS75.The type of battery is not limited as long as the output is between 3v to 3.6v. On the main board, there is a diode (D1) between the battery and the main circuit. If you need to use a battery with less than 3.3v, please remove the D1 and shortcut the two pads of it so there won't be voltage drop between battery and main board.
565 )))
566
567 (((
568
569 )))
570
571 (((
572 The default battery pack of LDDS75 includes a ER18505 plus super capacitor. If user can't find this pack locally, they can find ER18505 or equivalence, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes)
573 )))
574
575
576
577 == 2.8.4  Battery Life Analyze ==
578
579 Dragino battery powered products are all run in Low Power mode. User can check the guideline from this link to calculate the estimate battery life:
580
581 [[https:~~/~~/www.dragino.com/downloads/downloads/LoRa_End_Node/Battery_Analyze/DRAGINO_Battery_Life_Guide.pdf>>url:https://www.dragino.com/downloads/downloads/LoRa_End_Node/Battery_Analyze/DRAGINO_Battery_Life_Guide.pdf]]
582
583
584
585 = 3.  Using the AT Commands =
586
587 (((
588 (((
589
590 )))
591 )))
592
593 == 3.1  Access AT Commands ==
594
595 LDDS20 supports AT Command set in the stock firmware. You can use a USB to TTL adapter to connect to LDDS20 for using AT command, as below.
596
597
598 [[image:image-20220610172924-4.png||height="483" width="988"]]
599
600
601 Or if you have below board, use below connection:
602
603
604 [[image:image-20220610172924-5.png]]
605
606
607 (((
608 In the PC, you need to set the serial baud rate to (% style="color:green" %)**9600**(%%) to access the serial console for LDDS20. LDDS20 will output system info once power on as below:
609 )))
610
611
612 [[image:image-20220610172924-6.png||height="601" width="860"]]
613
614 Below are the available commands, a more detailed AT Command manual can be found at [[AT Command Manual>>https://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/]].
615
616
617 AT+<CMD>?  :  Help on <CMD>
618
619 AT+<CMD>  :  Run <CMD>
620
621 AT+<CMD>=<value>  :  Set the value
622
623 AT+<CMD>=?  :  Get the value
624
625
626 (% style="color:#037691" %)** General Commands :**     
627
628 AT  :  Attention       
629
630 AT?  :  Short Help     
631
632 ATZ :  MCU Reset    
633
634 AT+TDC :  Application Data Transmission Interval 
635
636
637 (% style="color:#037691" %)** Keys, IDs and EUIs management :**
638
639 AT+APPEUI  :  Application EUI      
640
641 AT+APPKEY  :  Application Key     
642
643 AT+APPSKEY  :  Application Session Key
644
645 AT+DADDR :  Device Address     
646
647 AT+DEUI :  Device EUI     
648
649 AT+NWKID  :  Network ID (You can enter this command change only after successful network connection) 
650
651 AT+NWKSKEY  : Network Session Key Joining and sending date on LoRa network  
652
653 AT+CFM :  Confirm Mode       
654
655 AT+CFS :  Confirm Status       
656
657 AT+JOIN  :  Join LoRa? Network       
658
659 AT+NJM  :  LoRa? Network Join Mode    
660
661 AT+NJS  :  LoRa? Network Join Status    
662
663 AT+RECV  :  Print Last Received Data in Raw Format
664
665 AT+RECVB :  Print Last Received Data in Binary Format      
666
667 AT+SEND  :  Send Text Data      
668
669 AT+SENB  :  Send Hexadecimal Data
670
671
672 (% style="color:#037691" %)** LoRa Network Management :**
673
674 AT+ADR  :  Adaptive Rate
675
676 AT+CLASS  :  LoRa Class(Currently only support class A
677
678 AT+DCS  :  Duty Cycle Setting 
679
680 AT+DR  :  Data Rate (Can Only be Modified after ADR=0)     
681
682 AT+FCD  :  Frame Counter Downlink       
683
684 AT+FCU  :  Frame Counter Uplink   
685
686 AT+JN1DL  :  Join Accept Delay1
687
688 AT+JN2DL  :  Join Accept Delay2
689
690 AT+PNM  :  Public Network Mode   
691
692 AT+RX1DL  :  Receive Delay1      
693
694 AT+RX2DL  :  Receive Delay2      
695
696 AT+RX2DR  :  Rx2 Window Data Rate 
697
698 AT+RX2FQ  :  Rx2 Window Frequency
699
700 AT+TXP  :  Transmit Power
701
702
703 (% style="color:#037691" %)** Information :**
704
705 AT+RSSI  :  RSSI of the Last Received Packet   
706
707 AT+SNR  :  SNR of the Last Received Packet   
708
709 AT+VER  :  Image Version and Frequency Band       
710
711 AT+FDR  :  Factory Data Reset
712
713 AT+PORT  :  Application Port    
714
715 AT+CHS  :  Get or Set Frequency (Unit: Hz) for Single Channel Mode
716
717 AT+CHE  :  Get or Set eight channels mode, Only for US915, AU915, CN470
718
719
720
721 == 3.2  Set Interrupt Mode ==
722
723 Feature, Set Interrupt mode for GPIO_EXIT.
724
725 (% style="color:#037691" %)**Downlink Command: AT+INTMOD**
726
727 [[image:image-20220610174917-9.png]]
728
729
730 (% style="color:#037691" %)**Downlink Command: 0x06**
731
732 Format: Command Code (0x06) followed by 3 bytes.
733
734 (((
735 This means that the interrupt mode of the end node is set to 0x000003=3 (rising edge trigger), and the type code is 06.
736 )))
737
738 * Example 1: Downlink Payload: 06000000 ~/~/ Turn off interrupt mode
739 * Example 2: Downlink Payload: 06000003 ~/~/ Set the interrupt mode to rising edge trigger
740
741
742
743 = 4.  FAQ =
744
745 == 4.1  What is the frequency plan for LDDS20? ==
746
747 LDDS20 use the same frequency as other Dragino products. User can see the detail from this link:  [[Introduction>>doc:Main.End Device Frequency Band.WebHome||anchor="H1.Introduction"]]
748
749
750
751 == 4.2  How to change the LoRa Frequency Bands/Region ==
752
753 You can follow the instructions for [[how to upgrade image>>||anchor="H2.7A0200BFirmwareChangeLog"]].
754 When downloading the images, choose the required image file for download. ​
755
756
757
758 = 5.  Trouble Shooting =
759
760 == 5.1  Why I can’t join TTN V3 in US915 / AU915 bands? ==
761
762 It is due to channel mapping. Please see below link:  [[Frequency band>>doc:Main.LoRaWAN Communication Debug.WebHome||anchor="H2.NoticeofUS9152FCN4702FAU915Frequencyband"]]
763
764
765 == 5.2  AT Command input doesn't work ==
766
767 In the case if user can see the console output but can’t type input to the device. Please check if you already include the (% style="color:green" %)**ENTER**(%%) while sending out the command. Some serial tool doesn’t send (% style="color:green" %)**ENTER**(%%) while press the send key, user need to add ENTER in their string.
768
769 (((
770
771 )))
772
773
774 = 6.  Order Info =
775
776
777 Part Number **:** (% style="color:blue" %)**LDDS20-XX**
778
779
780 (% style="color:blue" %)**XX**(%%)**: **The default frequency band
781
782 * (% style="color:red" %)**AS923 **(%%)**:** LoRaWAN AS923 band
783 * (% style="color:red" %)**AU915 **(%%)**:** LoRaWAN AU915 band
784 * (% style="color:red" %)**EU433 **(%%)**:** LoRaWAN EU433 band
785 * (% style="color:red" %)**EU868 **(%%)**:** LoRaWAN EU868 band
786 * (% style="color:red" %)**KR920 **(%%)**:** LoRaWAN KR920 band
787 * (% style="color:red" %)**US915 **(%%)**:** LoRaWAN US915 band
788 * (% style="color:red" %)**IN865 **(%%)**:**  LoRaWAN IN865 band
789 * (% style="color:red" %)**CN470 **(%%)**:** LoRaWAN CN470 band
790
791
792 = 7. ​ Packing Info =
793
794
795 **Package Includes**:
796
797 * LDDS20 LoRaWAN Liquid Level Sensor x 1
798
799
800 (% style="color:red" %)**Note:**
801
802 (% style="color:red" %)**Ultrasonic coupling paste**(%%) and(% style="color:red" %)** Eproxy AB glue**(%%) are subjected in most shipping way. So the default package doesn’t include it and user needs to purchase locally.
803
804
805 **Dimension and weight**:
806
807 * Device Size: cm
808 * Device Weight: g
809 * Package Size / pcs : cm
810 * Weight / pcs : g
811
812
813 = 8.  ​Support =
814
815 * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
816 * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]].
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