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1 (% style="text-align:center" %)
2 [[image:1651802206983-860.png||height="427" width="398"]]
3
4
5 (((
6 **HP0D Full Hotspot for Helium User Manual**
7
8
9 )))
10
11 **Table of Contents:**
12
13 {{toc/}}
14
15
16 = 1. Introduction =
17
18 == 1.1 What is HP0D ==
19
20 (((
21 The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
22 )))
23
24 (((
25 HP0D has passed Helium Full Hotspot Approval. It supports the (% style="color:#037691" %)** miner feature from Helium** (% style="color:black" %) and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, (% style="color:#037691" %)**users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
26 )))
27
28 (((
29 (% style="color:#037691" %)**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. (% style="color:black" %)It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
30 )))
31
32 (((
33 HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
34 )))
35
36 == 1.2 Specifications ==
37
38 **~ Hardware System:**
39 Linux Part:
40
41 * Raspberry Pi 4
42
43 **~ Interface:**
44
45 * 10M/100M RJ45 Ports x 1
46 * LoRaWAN Wireless
47 * Power Input: 12V 2A, DC
48
49 **~ Operating Condition:**
50
51 * Work Temperature: -20 ~~ 65°C
52 * Storage Temperature: -20 ~~ 65°C
53 * Power Input: 12V 2A, DC
54
55 == 1.3 Features ==
56
57 * Open-Source Linux system
58 * RPi4 with 2G /4G or 8G RAM
59 * Managed by Web GUI, SSH via Internet
60 * Support Semtech UDP packet forwarder
61 * Support LoRaWAN Station Connection
62 * Support Helium Miner
63 * External fiberglass antenna
64 * Firmware OTA
65 * 802.3af PoE
66 * Lighting Protection
67 * Remote Monitoring
68 * Support Helium LoRaWAN server and secondary LoRaWAN server
69 * Include prepaid $40 onboarding cost and $10 location cost.
70 * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]].
71
72 == 1.4 Label info and login name ==
73
74 [[image:1651803959860-394.png||height="500" width="375"]]
75 **Label information:**
76 **Device host name:**    (% class="mark" %)dragino-xxxxxx
77 **Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
78 **Miner animal name**: xxx-xxx-xxx
79 **Miner address**:       112xxxxxx
80 **Eth MAC address**: A8: 40: 41: EF: FE: CD
81 **Login**:  root/d59f2d5b (the root is the Login account for the Web-UI and SSH.(%%))
82 **SN**:  device serial number.
83
84 = 2. Quick Start & Onboarding =
85
86 The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
87
88 == 2.1  Connect HP0D Web UI ==
89
90 === 2.1.1 via HP0D’s Access Point ===
91
92 At the first boot of HP0D, it will auto generate a Wi-Fi network
93
94 [[image:1651804327535-321.png||height="325" width="199"]]
95
96 (% class="box infomessage" %)
97 (((
98 called  : **//HPD-dragino-xxxxxx//**
99 )))
100
101 (% class="box infomessage" %)
102 (((
103 with password:  **//dragino+dragino//**
104 You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
105 )))
106
107 [[image:1651804397792-591.png||height="386" width="733"]]
108
109
110 === 2.1.2 Connect via HP0D hostname ===
111
112 Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
113
114 Like: (% class="mark" %)__**//http:~/~/dragino-4ba54a//**__
115
116 [[image:1651804629009-699.png]]
117
118 === 2.1.3 Connect via Ethernet Port ===
119
120 Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
121
122
123 If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
124 [[image:1651804782523-623.png]]
125
126 == 2.2 Generate QR Code ==
127
128 (((
129 Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
130 )))
131
132 (((
133 Note: After onboarding, this wallet will become owner of this hotspot.
134 )))
135
136 [[image:image-20220506140312-1.png||height="435" width="438"]]
137
138 == 2.3 Onboarding Hotspot ==
139
140 (((
141 ~1. Download the Helium Hotspot APP from the Apple or Google Play store.
142 )))
143
144 (((
145 Note: the APP version need to be greater than 3.11.
146 )))
147
148 (((
149 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
150 )))
151
152 [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
153
154 3. Scan the QR Code you generated in the previous step.
155
156 [[image:1651828211026-220.png||height="405" width="191"]]
157
158 (((
159 4. Onboarding your device
160 )))
161
162 (((
163 Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.  
164 )))
165
166 [[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
167
168 [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
169
170 5. Check onboarding status
171
172 You can check from mobile:
173
174 [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
175
176 You can also see the hotspot status in below link:
177
178 https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
179
180 Example:
181
182 Green Synced means hotspot works normal.
183
184 [[image:1651828427715-679.png||height="374" width="635"]]
185
186 == 2.4 Set the Port Forwarding ==
187
188 (((
189 Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
190 )))
191
192 [[image:1651828514449-658.png]]
193
194 (((
195
196 )))
197
198 (((
199 Note: Please refer to more detailed Settings
200 )))
201
202 (((
203 [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
204 )))
205
206 (((
207 [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
208 )))
209
210 = 3. Check the configuration of HP0D =
211
212 == 3.1 LoRa frequency configuration ==
213
214 [[image:1651828687205-178.png||height="323" width="657"]]
215
216 == 3.2 Check the LoRaWAN serveraddress ==
217
218 [[image:1651828703680-156.png||height="349" width="672"]]
219
220 == 3.3 Check Miner configuration ==
221
222 [[image:image-20220506181408-1.png||height="451" width="513"]]
223
224 (((
225 **Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**
226 )))
227
228 = 4. Installation of Antenna =
229
230 (((
231 HP0D use Fiber Glass Antenna.
232 )))
233
234 [[image:1651832158606-882.png]]
235
236 (((
237
238 )))
239
240 (((
241 User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
242 )))
243
244 (((
245 [[image:1651832205608-998.png||height="349" width="198"]]
246 )))
247
248 = 5. SSH Access for Linux console =
249
250 (((
251 IP address:  IP address of HP0D or hostname of HP0D ((% class="mark" %)Such as dragino-63920a(%%))
252 )))
253
254 (((
255 Port:         22
256 )))
257
258 (((
259 User Name:      (% style="color:green" %)**root**
260 )))
261
262 (((
263 Password:         (% style="color:green" %)**Randomly generated (found on device’s label)**
264 )))
265
266 (((
267 After logging in, you will be in the Linux console and can enter commands as shown below.
268 )))
269
270 [[image:1651832284160-991.png||height="171" width="729"]]
271
272 = **6. How to change the Wireless function of HP0D** =
273
274 The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.
275
276 == **6.1 Access the Linux console.** ==
277
278 Follow the previous step of Step 5.
279
280 == 6.2 Install the package of network-manager ==
281
282 Run commands:
283
284 (% class="box infomessage" %)
285 (((
286 apt update
287 apt install network-manager
288 )))
289
290 [[image:image-20220507140730-1.png||height="402" width="728"]]
291
292 == 6.3 Reboot the device ==
293
294 Run command:
295
296 (% class="box infomessage" %)
297 (((
298 reboot
299 )))
300
301 [[image:image-20220507140814-2.png]]
302
303 == 6.4 Check the wireless type ==
304
305 Run command:
306
307 (% class="box infomessage" %)
308 (((
309 iw dev
310 )))
311
312 [[image:image-20220507140941-3.png]]
313
314 == 6.5 Connect the WiFi ==
315
316 Run command:
317
318 (% class="box infomessage" %)
319 (((
320 nmtui
321 )))
322
323 [[image:image-20220507140953-4.png]]
324
325 = 7. Trouble Shootings =
326
327 == 7.1 How to get a wallet address? ==
328
329 Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
330
331 == 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner ==
332
333 (((
334 User can login the HP0D, able to access other Web Pages except miner page.
335 )))
336
337 (((
338 If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
339 )))
340
341 == 7.3 Onboarding ~-~- Some parameters in miner page show timeout ==
342
343 [[image:image-20220506182042-2.png||height="250" width="516"]]
344
345 [[image:1651832455372-647.png||height="224" width="520"]]
346
347 HP0D is establish connection to Helium server and not finished. And you might see above.
348
349 It might relate to the network where might up to 10mins.
350
351 == 7.4 Onboarding – Bad Gaterway ==
352
353 [[image:1651832583790-633.png]]
354
355 This is caused by the process leads too long which just need to refresh the page.
356
357 == 7.5 Onboarding ~-~- Why did QR Code generate is aways fail? ==
358
359 [[image:image-20220506182424-3.png]]
360
361 (((
362 This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.
363 )))
364
365 == 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? ==
366
367 [[image:1651832742262-209.png||height="297" width="365"]]
368
369 (((
370 Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
371 )))
372
373 == 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code ==
374
375 [[image:1651832811038-780.png||height="462" width="216"]]
376
377 (((
378 If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve.
379 )))
380
381 == 7.8 Onboarding – MAC address is being refreshed after scan QR Code ==
382
383 (((
384 After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.
385 )))
386
387 (((
388 If you don’t see MAC address, make sure your mobile has good internet connection.
389 )))
390
391 [[image:1651832880009-473.png]]
392
393 == 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ ==
394
395 This is caused by the server connection delay, which does not affect the normal use.
396
397 [[image:1651832959907-357.png]]
398
399 == 7.10 Mobile APP crash after scan the QR Code? ==
400
401 * Make sure you have input the correct Wallet address to generate QR Code.
402 * Make sure your mobile app uses the same wallet address as the one to generate QR Code.
403 * Make sure your mobile app’s relevant permission are enabled.
404 * Known: The Android 11 version may cause this kind of issue.
405
406 == 7.11 Why the frequency/region is not the same what I purchased? ==
407
408 (((
409 Each HP0D is inspected and configured prior to shipping.
410 )))
411
412 (((
413 If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.
414 )))
415
416 == 7.12 Can use the frequency to a region where is not support? ==
417
418 (((
419 Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:
420 )))
421
422 (((
423 [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
424 )))
425
426 == 7.13 Can change the frequency of the HP0D Miner? ==
427
428 We do not recommend doing this, it may damage your device
429
430 = 8. Supports =
431
432 (((
433 If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].
434 )))
435
436 (((
437 With your question as detail as possible. We will reply and help you in the shortest.
438 )))
439
440 = 9. Order Info =
441
442 (% style="color:#0000ff" %)**HP0D-XXX**
443
444 (% style="color:#0000ff" %)**XXX**(% style="color:black" %): Frequency Band
445
446 * 868: For Bands: EU868,IN865
447 * 915: For Bands: US915,AU915,AS923,KR920
448
449 = 10. Manufacturer Info =
450
451 (((
452 **Shenzhen Dragino Technology Development co. LTD**
453 )))
454
455 (((
456 Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
457 )))
458
459 (((
460 LongCheng Street, LongGang District ; Shenzhen 518116,China
461 )))
462
463 = 11. FCC Warning =
464
465 (((
466 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
467 )))
468
469 (((
470 ~-~- Reorient or relocate the receiving antenna.
471 )))
472
473 (((
474 ~-~- Increase the separation between the equipment and receiver.
475 )))
476
477 (((
478 ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
479 )))
480
481 (((
482 ~-~- Consult the dealer or an experienced radio/TV technician for help.
483 )))
484
485 (((
486 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
487 )))
488
489 (((
490 The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
491 )))
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