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11 **HP0D Full Hotspot for Helium User Manual**
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13 [[image:1651802187690-980.png]]
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15 Document Version: 1.1
16
17
18 |**Version**|**Description**|**Date**
19 |1.0|Release|2022-Apr-8
20 |1.1|Add trouble shootings|2022-Apr-24
21 | | |
22 | | |
23 | | |
24 | | |
25
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29
30
31 ~1. Introduction
32
33 1.1 What is HP0D
34
35 The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
36
37 HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol. HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
38
39 **~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR  Code to onboarding HP0D when it arrives.
40
41 HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
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43
44
45
46 1.
47 11. Specifications
48
49 **Hardware System:**
50
51 Linux Part:
52
53 * Raspberry Pi 4
54
55
56 **Interface:**
57
58 * 10M/100M RJ45 Ports x 1
59 * LoRaWAN Wireless
60 * Power Input: 12V 2A, DC
61
62
63 **Operating Condition:**
64
65 * Work Temperature: -20 ~~ 65°C
66 * Storage Temperature: -20 ~~ 65°C
67 * Power Input: 12V 2A, DC
68
69
70
71
72 *
73 *1. Features
74 * Open-Source Linux system
75 * RPi4 with 2G /4G or 8G RAM
76 * Managed by Web GUI, SSH via Internet
77 * Support Semtech UDP packet forwarder
78 * Support LoRaWAN Station Connection
79 * Support Helium Miner
80 * External fiberglass antenna
81 * Firmware OTA
82 * 802.3af PoE
83 * Lighting Protection
84 * Remote Monitoring
85 * Support Helium LoRaWAN server and secondary LoRaWAN server
86 * Include prepaid $40 onboarding cost and $10 location cost.
87 * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]].
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89
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91
92
93
94 1.
95 11. Label info and login name
96
97 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image002.jpg]]
98
99
100 **Label information:**
101
102
103 **Device host name//~://**// dragino-xxxxxx//
104
105 **Band**//:                             US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864//
106
107 **//Miner animal name//**//: xxx-xxx-xxx//
108
109 **//Miner address//**//:          112xxxxxx//
110
111 **Eth MAC address**//: A8: 40: 41: EF: FE: CD//
112
113 **Login**//:                         root/d59f2d5b (the root is the Login account for the Web-UI and SSH.)//
114
115 **SN**//: device serial number.//
116
117
118
119
120 1. Quick Start & Onboarding
121
122 The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
123
124
125 1.
126 11. Connect HP0D Web UI
127 111. [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image003.png]] via HP0D’s Access Point.
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129 At the first boot of HP0D, it will auto generate a Wi-Fi network
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131
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133
134
135 called           : **//HPD-dragino-xxxxxx//**
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137 with password:  **//dragino+dragino//**
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139
140
141 You can use a PC to connect to this Wi-Fi network. The PC will
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143 get an IP address 10.130.1.xxx and the HP0D has the default
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145 IP 10.130.1.1
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147
148 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image004.png]]
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151
152
153 1.
154 11.
155 111. Connect via HP0D hostname
156
157 Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
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159 PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
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161 Web-UI via HP0D’s hostname.
162
163
164 Like: **//http:~/~/dragino-4ba54a//**
165
166 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image005.png]]
167
168
169 1.
170 11.
171 111. Connect via Ethernet Port
172
173
174 Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
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176
177 If you get the IP address form route, like~:// **10.130.2.42**,// you can use this IP address to connect the WEB UI or SSH access of HP0D.
178
179 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image006.png]]
180
181
182
183 1.
184 11. Generate QR Code
185
186 Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
187
188 Note: After onboarding, this wallet will become owner of this hotspot.
189
190 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image007.png]]
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192
193
194
195 1.
196 11. Onboarding Hotspot
197 1. Download the Helium Hotspot APP from the Apple or Google Play store.
198
199 Note: the APP version need to be greater than 3.11.
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201
202 1. [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image008.jpg]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image009.jpg]]
203 To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
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205
206 1. Scan the QR Code you generated in the previous step.
207
208 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image010.jpg]]
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210
211 1. Onboarding your device
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213 Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.
214
215 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image011.jpg]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image012.jpg]]
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218 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image013.jpg]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image014.jpg]]
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222
223 1. Check onboarding status
224
225 You can check from mobile:
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227 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image015.png]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image016.jpg]]
228
229 You can also see the hotspot status in below link:
230
231 https:~/~/explorer.helium.com/hotspots/**//<YOUR_HOTSPORT_KEY>//**
232
233 Example:
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235 Green Synced means hotspot works normal.
236
237 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image017.png]]
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243 1.
244 11. Set the Port Forwarding
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246
247 Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
248
249 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image018.png]]
250
251
252 Note: Please refer to more detailed Settings
253
254 [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
255
256 [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
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261
262 1. Check the configuration of HP0D
263 11. LoRa frequency configuration
264
265
266 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image019.png]]
267
268 1.
269 11. Check the LoRaWAN serveraddress.
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271 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image020.png]]
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281 1.
282 11. Check Miner configuration
283
284 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image021.png]]
285
286 **Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,**
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291
292 1. Installation of Antenna
293
294 HP0D use Fiber Glass Antenna.
295
296 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image022.png]]
297
298 User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
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300
301 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image023.png]]
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306
307 1. SSH Access for Linux console
308
309 IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
310
311 Port:         22
312
313 User Name:      **root**
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315 Password:         **Randomly generated (found on device’s label )**
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317
318 After logging in, you will be in the Linux console and can enter commands as shown below.
319
320 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image024.png]]
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324
325 1. Trouble Shootings
326 11. How to get a wallet address?
327
328 //Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.//
329
330
331 1.
332 11. Onboarding ~-~- Unable to access Web-UI ~-~-> Miner
333
334
335 //User can login the HP0D, able to access other Web Pages except miner page//
336
337
338 //If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.//
339
340
341 1.
342 11. Onboarding ~-~- Some parameters in miner page show timeout
343
344 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image025.png]]
345
346 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image026.png]]
347
348 //HP0D is establish connection to Helium server and not finished. And you might see above.//
349
350 //It might relate to the network where might up to 10mins//
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353 1.
354 11. Onboarding – Bad Gaterway
355
356 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image027.png]]
357
358 //This is caused by the process leads too long which just need to refresh the page.//
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360
361 1.
362 11. Onboarding ~-~- Why did QR Code generate is aways fail?
363
364 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]]
365
366 This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail
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368
369 1.
370 11. Onboarding ~-~- Why is the QR Code not quite the same as the manual?
371
372 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]]
373
374 Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
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376
377 1.
378 11. Onboarding – MAC address is ‘Unknown’ after scan QR Code
379
380 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]]
381
382 If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve.
383
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385 1.
386 11. Onboarding – MAC address is being refreshed after scan QR Code
387
388 //After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.//
389
390
391 //If you don’t see MAC address, make sure your mobile has good internet connection.//
392
393 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]]
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398 1.
399 11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’
400
401 //This is caused by the server connection delay, which does not affect the normal use.//
402
403 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]]
404
405
406 *
407 *1. Mobile APP crash after scan the QR Code?
408 * //Make sure you have input the correct Wallet address to generate QR Code.//
409 * //Make sure your mobile app uses the same wallet address as the one to generate QR Code.//
410 * //Make sure your mobile app’s relevant permission are enabled.//
411 * //Known: The Android 11 version may cause this kind of issue.//
412
413
414 1.
415 11. Why the frequency/region is not the same what I purchased?
416
417 //Each HP0D is inspected and configured prior to shipping.//
418
419 //If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
420
421
422 1.
423 11. Can use the frequency to a region where is not support?
424
425 //Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
426
427 [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
428
429
430 1.
431 11. Can change the frequency of the HP0D Miner?
432
433 //We do not recommend doing this, it may damage your device//
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437
438
439 1. Supports
440
441
442 //If you are experiencing issues and can’t solve, you can send mail to//
443
444 [[//support@dragino.com//>>mailto:support@dragino.com]]
445
446 //With your question as detail as possible. We will reply and help you in the shortest.//
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449
450
451 1. Order Info
452
453
454 **HP0D-XXX**
455
456 **XXX**: Frequency Band
457
458 * 868: For Bands: EU868,IN865
459 * 915: For Bands: US915,AU915,AS923,KR920
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461
462
463 1. Manufacturer Info
464
465 **Shenzhen Dragino Technology Development co. LTD**
466
467 Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
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469 LongCheng Street, LongGang District ; Shenzhen 518116,China
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471
472 1. FCC Warning
473
474 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
475
476 ~-~- Reorient or relocate the receiving antenna.
477
478 ~-~- Increase the separation between the equipment and receiver.
479
480 ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
481
482 ~-~- Consult the dealer or an experienced radio/TV technician for help.
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484
485 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
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487
488 The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
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490
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