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5 [[image:1651802206983-860.png||height="645" width="602"]]
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10 **HP0D Full Hotspot for Helium User Manual**
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12 [[image:1651802187690-980.png]]
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14 Document Version: 1.1
15
16
17 |**Version**|**Description**|**Date**
18 |1.0|Release|2022-Apr-8
19 |1.1|Add trouble shootings|2022-Apr-24
20 | | |
21 | | |
22 | | |
23 | | |
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26
27
28 ~1. Introduction
29
30 1.1 What is HP0D
31
32 The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
33
34 HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol. HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
35
36 **~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR  Code to onboarding HP0D when it arrives.
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38 HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
39
40
41 1.2 Specifications
42
43 **~ Hardware System:**
44
45 Linux Part:
46
47 * Raspberry Pi 4
48
49 **~ Interface:**
50
51 * 10M/100M RJ45 Ports x 1
52 * LoRaWAN Wireless
53 * Power Input: 12V 2A, DC
54
55 **~ Operating Condition:**
56
57 * Work Temperature: -20 ~~ 65°C
58 * Storage Temperature: -20 ~~ 65°C
59 * Power Input: 12V 2A, DC
60
61 1.3 Features
62
63 * Open-Source Linux system
64 * RPi4 with 2G /4G or 8G RAM
65 * Managed by Web GUI, SSH via Internet
66 * Support Semtech UDP packet forwarder
67 * Support LoRaWAN Station Connection
68 * Support Helium Miner
69 * External fiberglass antenna
70 * Firmware OTA
71 * 802.3af PoE
72 * Lighting Protection
73 * Remote Monitoring
74 * Support Helium LoRaWAN server and secondary LoRaWAN server
75 * Include prepaid $40 onboarding cost and $10 location cost.
76 * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]].
77
78 1.4 Label info and login name
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81 (% style="text-align:center" %)
82 [[image:1651803959860-394.png||height="653" width="490"]]
83
84
85
86 **~ Label information:**
87
88
89 **~ Device host name//~://**//      dragino-xxxxxx//
90
91 **~ Band**//:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864//
92
93 **// Miner animal name//**//: xxx-xxx-xxx//
94
95 **// Miner address//**//:          112xxxxxx//
96
97 **~ Eth MAC address**//: A8: 40: 41: EF: FE: CD//
98
99 **~ Login**//:  root/d59f2d5b (the root is the Login account for the Web-UI and SSH.)//
100
101 **~ SN**//:  device serial number.//
102
103
104 2. Quick Start & Onboarding
105
106 The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
107
108 2.1  Connect HP0D Web UI
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110 2.1.1 via HP0D’s Access Point.[[image:1651804327535-321.png||height="325" style="float:right" width="199"]]
111
112 At the first boot of HP0D, it will auto generate a Wi-Fi network
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115 called           : **//HPD-dragino-xxxxxx//**
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117 with password:  **//dragino+dragino//**
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121 You can use a PC to connect to this Wi-Fi network. The PC will
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123 get an IP address 10.130.1.xxx and the HP0D has the default
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125 IP 10.130.1.1
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128 (% style="text-align:center" %)
129 [[image:1651804397792-591.png]]
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133
134 2.1.2 Connect via HP0D hostname
135
136 Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
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138 PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
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140 Web-UI via HP0D’s hostname.
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142
143 Like: __**//http:~/~/dragino-4ba54a//**__
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146 (% style="text-align:center" %)
147 [[image:1651804629009-699.png]]
148
149
150 2.1.3 Connect via Ethernet Port
151
152 Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
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155 If you get the IP address form route, like~:// **10.130.2.42**,// you can use this IP address to connect the WEB UI or SSH access of HP0D.
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157 (% style="text-align:center" %)
158 [[image:1651804782523-623.png]]
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161
162 1.
163 11. Generate QR Code
164
165 Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
166
167 Note: After onboarding, this wallet will become owner of this hotspot.
168
169 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image007.png]]
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172
173
174 1.
175 11. Onboarding Hotspot
176 1. Download the Helium Hotspot APP from the Apple or Google Play store.
177
178 Note: the APP version need to be greater than 3.11.
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180
181 1. [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image008.jpg]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image009.jpg]]
182 To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
183
184 1. Scan the QR Code you generated in the previous step.
185
186 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image010.jpg]]
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188
189 1. Onboarding your device
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191 Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.
192
193 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image011.jpg]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image012.jpg]]
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196 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image013.jpg]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image014.jpg]]
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201 1. Check onboarding status
202
203 You can check from mobile:
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205 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image015.png]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image016.jpg]]
206
207 You can also see the hotspot status in below link:
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209 https:~/~/explorer.helium.com/hotspots/**//<YOUR_HOTSPORT_KEY>//**
210
211 Example:
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213 Green Synced means hotspot works normal.
214
215 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image017.png]]
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221 1.
222 11. Set the Port Forwarding
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224 Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
225
226 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image018.png]]
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228
229 Note: Please refer to more detailed Settings
230
231 [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
232
233 [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
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239 1. Check the configuration of HP0D
240 11. LoRa frequency configuration
241
242 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image019.png]]
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244 1.
245 11. Check the LoRaWAN serveraddress.
246
247 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image020.png]]
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257 1.
258 11. Check Miner configuration
259
260 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image021.png]]
261
262 **Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,**
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267
268 1. Installation of Antenna
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270 HP0D use Fiber Glass Antenna.
271
272 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image022.png]]
273
274 User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
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277 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image023.png]]
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283 1. SSH Access for Linux console
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285 IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
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287 Port:         22
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289 User Name:      **root**
290
291 Password:         **Randomly generated (found on device’s label )**
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293
294 After logging in, you will be in the Linux console and can enter commands as shown below.
295
296 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image024.png]]
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300
301 1. Trouble Shootings
302 11. How to get a wallet address?
303
304 //Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.//
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307 1.
308 11. Onboarding ~-~- Unable to access Web-UI ~-~-> Miner
309
310 //User can login the HP0D, able to access other Web Pages except miner page//
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313 //If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.//
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316 1.
317 11. Onboarding ~-~- Some parameters in miner page show timeout
318
319 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image025.png]]
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321 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image026.png]]
322
323 //HP0D is establish connection to Helium server and not finished. And you might see above.//
324
325 //It might relate to the network where might up to 10mins//
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328 1.
329 11. Onboarding – Bad Gaterway
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331 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image027.png]]
332
333 //This is caused by the process leads too long which just need to refresh the page.//
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336 1.
337 11. Onboarding ~-~- Why did QR Code generate is aways fail?
338
339 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]]
340
341 This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail
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344 1.
345 11. Onboarding ~-~- Why is the QR Code not quite the same as the manual?
346
347 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]]
348
349 Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
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352 1.
353 11. Onboarding – MAC address is ‘Unknown’ after scan QR Code
354
355 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]]
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357 If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve.
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360 1.
361 11. Onboarding – MAC address is being refreshed after scan QR Code
362
363 //After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.//
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365
366 //If you don’t see MAC address, make sure your mobile has good internet connection.//
367
368 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]]
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373 1.
374 11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’
375
376 //This is caused by the server connection delay, which does not affect the normal use.//
377
378 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]]
379
380
381 *
382 *1. Mobile APP crash after scan the QR Code?
383 * //Make sure you have input the correct Wallet address to generate QR Code.//
384 * //Make sure your mobile app uses the same wallet address as the one to generate QR Code.//
385 * //Make sure your mobile app’s relevant permission are enabled.//
386 * //Known: The Android 11 version may cause this kind of issue.//
387
388 1.
389 11. Why the frequency/region is not the same what I purchased?
390
391 //Each HP0D is inspected and configured prior to shipping.//
392
393 //If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
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396 1.
397 11. Can use the frequency to a region where is not support?
398
399 //Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
400
401 [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
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404 1.
405 11. Can change the frequency of the HP0D Miner?
406
407 //We do not recommend doing this, it may damage your device//
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412
413 1. Supports
414
415 //If you are experiencing issues and can’t solve, you can send mail to//
416
417 [[//support@dragino.com//>>mailto:support@dragino.com]]
418
419 //With your question as detail as possible. We will reply and help you in the shortest.//
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423
424 1. Order Info
425
426 **HP0D-XXX**
427
428 **XXX**: Frequency Band
429
430 * 868: For Bands: EU868,IN865
431 * 915: For Bands: US915,AU915,AS923,KR920
432
433 1. Manufacturer Info
434
435 **Shenzhen Dragino Technology Development co. LTD**
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437 Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
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439 LongCheng Street, LongGang District ; Shenzhen 518116,China
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441
442 1. FCC Warning
443
444 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
445
446 ~-~- Reorient or relocate the receiving antenna.
447
448 ~-~- Increase the separation between the equipment and receiver.
449
450 ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
451
452 ~-~- Consult the dealer or an experienced radio/TV technician for help.
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455 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
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458 The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
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