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5 [[image:1651802206983-860.png||height="645" width="602"]]
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10 **HP0D Full Hotspot for Helium User Manual**
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12 [[image:1651802187690-980.png]]
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14 Document Version: 1.1
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16
17 |**Version**|**Description**|**Date**
18 |1.0|Release|2022-Apr-8
19 |1.1|Add trouble shootings|2022-Apr-24
20 | | |
21 | | |
22 | | |
23 | | |
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27
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29 ~1. Introduction
30
31 1.1 What is HP0D
32
33 The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
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35 HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol. HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
36
37 **~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR  Code to onboarding HP0D when it arrives.
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39 HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
40
41
42 1.2 Specifications
43
44 **~ Hardware System:**
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46 Linux Part:
47
48 * Raspberry Pi 4
49
50 **~ Interface:**
51
52 * 10M/100M RJ45 Ports x 1
53 * LoRaWAN Wireless
54 * Power Input: 12V 2A, DC
55
56 **~ Operating Condition:**
57
58 * Work Temperature: -20 ~~ 65°C
59 * Storage Temperature: -20 ~~ 65°C
60 * Power Input: 12V 2A, DC
61
62
63 1.3 Features
64
65 * Open-Source Linux system
66 * RPi4 with 2G /4G or 8G RAM
67 * Managed by Web GUI, SSH via Internet
68 * Support Semtech UDP packet forwarder
69 * Support LoRaWAN Station Connection
70 * Support Helium Miner
71 * External fiberglass antenna
72 * Firmware OTA
73 * 802.3af PoE
74 * Lighting Protection
75 * Remote Monitoring
76 * Support Helium LoRaWAN server and secondary LoRaWAN server
77 * Include prepaid $40 onboarding cost and $10 location cost.
78 * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]].
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80
81 1.4 Label info and login name
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84 (% style="text-align:center" %)
85 [[image:1651803959860-394.png||height="653" width="490"]]
86
87
88
89 **~ Label information:**
90
91
92 **~ Device host name//~://**// dragino-xxxxxx//
93
94 **~ Band**//:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864//
95
96 **// Miner animal name//**//: xxx-xxx-xxx//
97
98 **// Miner address//**//:          112xxxxxx//
99
100 **~ Eth MAC address**//: A8: 40: 41: EF: FE: CD//
101
102 **~ Login**//:  root/d59f2d5b (the root is the Login account for the Web-UI and SSH.)//
103
104 **~ SN**//:  device serial number.//
105
106
107 2. Quick Start & Onboarding
108
109 The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
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111 2.1  Connect HP0D Web UI
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113 2.1.1 via HP0D’s Access Point.[[image:1651804327535-321.png||height="325" style="float:right" width="199"]]
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115 At the first boot of HP0D, it will auto generate a Wi-Fi network
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118 called           : **//HPD-dragino-xxxxxx//**
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120 with password:  **//dragino+dragino//**
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123
124 You can use a PC to connect to this Wi-Fi network. The PC will
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126 get an IP address 10.130.1.xxx and the HP0D has the default
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128 IP 10.130.1.1
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131 (% style="text-align:center" %)
132 [[image:1651804397792-591.png]]
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136
137 2.1.2 Connect via HP0D hostname
138
139 Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
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141 PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
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143 Web-UI via HP0D’s hostname.
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146 Like: __ **//http:~/~/dragino-4ba54a//**__
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149 (% style="text-align:center" %)
150 [[image:1651804629009-699.png]]
151
152
153 2.1.3 Connect via Ethernet Port
154
155 Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
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158 If you get the IP address form route, like~:// **10.130.2.42**,// you can use this IP address to connect the WEB UI or SSH access of HP0D.
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160 (% style="text-align:center" %)
161 [[image:1651804782523-623.png]]
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164
165 1.
166 11. Generate QR Code
167
168 Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
169
170 Note: After onboarding, this wallet will become owner of this hotspot.
171
172 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image007.png]]
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176
177 1.
178 11. Onboarding Hotspot
179 1. Download the Helium Hotspot APP from the Apple or Google Play store.
180
181 Note: the APP version need to be greater than 3.11.
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184 1. [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image008.jpg]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image009.jpg]]
185 To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
186
187 1. Scan the QR Code you generated in the previous step.
188
189 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image010.jpg]]
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191
192 1. Onboarding your device
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194 Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.
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196 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image011.jpg]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image012.jpg]]
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199 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image013.jpg]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image014.jpg]]
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204 1. Check onboarding status
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206 You can check from mobile:
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208 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image015.png]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image016.jpg]]
209
210 You can also see the hotspot status in below link:
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212 https:~/~/explorer.helium.com/hotspots/**//<YOUR_HOTSPORT_KEY>//**
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214 Example:
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216 Green Synced means hotspot works normal.
217
218 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image017.png]]
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224 1.
225 11. Set the Port Forwarding
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227 Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
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229 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image018.png]]
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232 Note: Please refer to more detailed Settings
233
234 [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
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236 [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
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242 1. Check the configuration of HP0D
243 11. LoRa frequency configuration
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245 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image019.png]]
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247 1.
248 11. Check the LoRaWAN serveraddress.
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250 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image020.png]]
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260 1.
261 11. Check Miner configuration
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263 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image021.png]]
264
265 **Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,**
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270
271 1. Installation of Antenna
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273 HP0D use Fiber Glass Antenna.
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275 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image022.png]]
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277 User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
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280 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image023.png]]
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286 1. SSH Access for Linux console
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288 IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
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290 Port:         22
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292 User Name:      **root**
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294 Password:         **Randomly generated (found on device’s label )**
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297 After logging in, you will be in the Linux console and can enter commands as shown below.
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299 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image024.png]]
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304 1. Trouble Shootings
305 11. How to get a wallet address?
306
307 //Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.//
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310 1.
311 11. Onboarding ~-~- Unable to access Web-UI ~-~-> Miner
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313 //User can login the HP0D, able to access other Web Pages except miner page//
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316 //If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.//
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319 1.
320 11. Onboarding ~-~- Some parameters in miner page show timeout
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322 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image025.png]]
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324 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image026.png]]
325
326 //HP0D is establish connection to Helium server and not finished. And you might see above.//
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328 //It might relate to the network where might up to 10mins//
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331 1.
332 11. Onboarding – Bad Gaterway
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334 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image027.png]]
335
336 //This is caused by the process leads too long which just need to refresh the page.//
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339 1.
340 11. Onboarding ~-~- Why did QR Code generate is aways fail?
341
342 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]]
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344 This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail
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347 1.
348 11. Onboarding ~-~- Why is the QR Code not quite the same as the manual?
349
350 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]]
351
352 Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
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355 1.
356 11. Onboarding – MAC address is ‘Unknown’ after scan QR Code
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358 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]]
359
360 If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve.
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363 1.
364 11. Onboarding – MAC address is being refreshed after scan QR Code
365
366 //After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.//
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368
369 //If you don’t see MAC address, make sure your mobile has good internet connection.//
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371 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]]
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376 1.
377 11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’
378
379 //This is caused by the server connection delay, which does not affect the normal use.//
380
381 [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]]
382
383
384 *
385 *1. Mobile APP crash after scan the QR Code?
386 * //Make sure you have input the correct Wallet address to generate QR Code.//
387 * //Make sure your mobile app uses the same wallet address as the one to generate QR Code.//
388 * //Make sure your mobile app’s relevant permission are enabled.//
389 * //Known: The Android 11 version may cause this kind of issue.//
390
391 1.
392 11. Why the frequency/region is not the same what I purchased?
393
394 //Each HP0D is inspected and configured prior to shipping.//
395
396 //If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
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399 1.
400 11. Can use the frequency to a region where is not support?
401
402 //Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
403
404 [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
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407 1.
408 11. Can change the frequency of the HP0D Miner?
409
410 //We do not recommend doing this, it may damage your device//
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415
416 1. Supports
417
418 //If you are experiencing issues and can’t solve, you can send mail to//
419
420 [[//support@dragino.com//>>mailto:support@dragino.com]]
421
422 //With your question as detail as possible. We will reply and help you in the shortest.//
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426
427 1. Order Info
428
429 **HP0D-XXX**
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431 **XXX**: Frequency Band
432
433 * 868: For Bands: EU868,IN865
434 * 915: For Bands: US915,AU915,AS923,KR920
435
436
437 1. Manufacturer Info
438
439 **Shenzhen Dragino Technology Development co. LTD**
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441 Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
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443 LongCheng Street, LongGang District ; Shenzhen 518116,China
444
445
446 1. FCC Warning
447
448 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
449
450 ~-~- Reorient or relocate the receiving antenna.
451
452 ~-~- Increase the separation between the equipment and receiver.
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454 ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
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456 ~-~- Consult the dealer or an experienced radio/TV technician for help.
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459 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
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461
462 The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
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464
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