<
From version < 33.1 >
edited by Edwin Chen
on 2022/10/19 23:11
To version < 35.1 >
edited by Edwin Chen
on 2022/10/19 23:15
>
Change comment: There is no comment for this version

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16 16  * End Node traffic (from server UI) to shows end node activity in server. (Normaly possible)
17 17  * End Node Keys screen shot shows in end node and server. so we can check if the keys are correct. (In most case, we found keys doesn't match, especially APP EUI)
18 18  
19 -
20 20  (% style="color:blue" %)**1. End Device Join Screen shot, we can check:**
21 21  
22 22  * If the device is sending join request to server?
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211 211  * This packet must match the frequency of the RX1 or RX2 window.
212 212  * This packet must match the DataRate of RX1(RX1DR) or RX2 (RX2DR). (% style="color:red" %)**This is the common fail point, because different lorawan server might use different RX2DR and they don't info End Node via ADR message so cause the mismatch. If this happen, user need to change the RX2DR to the right value in end node. In OTAA, LoRaWAN Server will send the RX2DR setting in Join Accept message so the end node will auto adjust. but ABP uplink doesn't support this auto change.**
213 213  
214 -
215 -
216 216  == 5.2 See Debug Info ==
217 217  
218 218  
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326 326  * Gateway traffic (from server UI) to shows the data exchange between gateway and server.
327 327  * End Node traffic (from server UI) to shows end node activity in server.
328 328  
329 -
330 -
331 331  = 6. Downlink Issue ~-~- Packet REJECTED, unsupported frequency =
332 332  
333 333  
... ... @@ -444,18 +444,23 @@
444 444  = 10. Why i got the payload only with "0x00" or "AA~=~="? =
445 445  
446 446  
447 -* If you are using US915, AU915 or AS923 frequencies.It is possible because: .
442 +**Why this happen:**
448 448  
444 +For US915, AU915 or AS923 frequencies.It is possible because: .
445 +
449 449  When using the frequency mentioned above, the server sometimes adjusts the Data Rate (DR) of the node, because the end node has Adaptive Data Rate (ADR) Enabled.
450 450  
451 -When the server adjusts your node rate to 0, the maximum payload length is 11 bytes. The server sometimes sends an ADR packet to the node,and the node will reply to the server after receiving the ADR packet, but the number of payload bytes exceeds the limit,so it will send a normal uplink packet, and an additional 00 data packet.
448 +When the server adjusts end node data rate to 0, the maximum payload length is 11 bytes. The server sometimes sends an ADR packet to the end node, and the node will reply to the server after receiving the ADR packet, but the number of payload bytes exceeds the limit, so it will send a normal uplink packet, and following an additional 00 data packet to handle this MAC command response.
452 452  
453 -Solution: Use the decoder to filter out this 00 packet.
454 454  
455 -Some node decoders may not have filtering function, or you need decoders of other servers and formats. Please send an email to [[david.huang@dragino.cc>>mailto:david.huang@dragino.cc]]
451 +**How to solve:**
456 456  
453 +Solution: Use the decoder to filter out this 0x00 packet.
457 457  
455 +Some node decoders may not have the filter function, or you need decoders of other servers and formats. Please send an email to [[support@dragino.com>>mailto:support@dragino.com]]
458 458  
457 +
458 +
459 459  = 11. Why my Dev EUI and APP EUI is 0x000000000000, how to solve? =
460 460  
461 461  
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