Hide last authors
Edwin Chen 10.1 1 **Table of Contents:**
2
3 {{toc/}}
4
5
Edwin Chen 7.1 6 = 1. Issue Output =
Xiaoling 5.2 7
Xiaoling 5.3 8 ----
9
Edwin Chen 7.1 10 NB-IoT module can't connect to NB-IoT Network and Keep Showing Signal Strenght:99. Below is an example output:
Xiaoling 1.3 11
Edwin Chen 7.1 12 [[image:image-20230423223628-1.png]]
13
14
15 = 2. What is Signal Strenght? =
16
Xiaoling 10.3 17
Xiaoling 10.2 18 Signal Strength is same as AT+CSQ command output. When you run (% style="color:blue" %)**AT+CSQ**(%%) and NB-IoT module return (% style="color:blue" %)**AT+CSQ=99,99**(%%). It means NB-IoT Sensor doesn't attached to the NB-IoT network. If attached to network, the first 99 should be 2~~31.
Edwin Chen 7.1 19
Xiaoling 1.4 20 (((
Xiaoling 5.2 21 Below is the definition for the (% style="color:blue" %)**AT+CSQ**
Xiaoling 1.4 22 )))
Xiaoling 1.3 23
Xiaoling 4.1 24 [[image:image-20220530094441-1.png]]
Xiaoling 1.3 25
26 CSQ Definition
27
Xiaoling 4.1 28
Edwin Chen 7.1 29 = 3. What to check? =
Xiaoling 5.1 30
Edwin Chen 9.1 31 == 3.1 Check whether module detect the SIM card? ==
Xiaoling 1.3 32
Xiaoling 10.3 33
Xiaoling 10.2 34 You can see if the output shows the (% style="color:blue" %)**IMSI number**(%%). If NB-IoT module detects SIM card successful, There will be a IMSI number shown, this is from the SIM card. If SIM card not detect, please check:
Edwin Chen 7.1 35
Edwin Chen 9.1 36 * If SIM card is placed in correct direction.
Xiaoling 10.2 37
Edwin Chen 9.1 38 * Make sure there is power off / power on after insert SIM card.
Xiaoling 5.4 39
Xiaoling 10.3 40
41
Edwin Chen 9.1 42 == 3.2 Whether you use a NB-IoT SIM card that the module supports ==
Xiaoling 5.4 43
Xiaoling 10.2 44 * Make sure the SIM card you use is a (% style="color:blue" %)**NB-IoT SIM card**(%%). It is different from normal SIM card we use for mobile.
Xiaoling 5.4 45
Xiaoling 10.2 46 * If you use a NB-IoT SIM card, check whether the (% style="color:blue" %)**Frequency Band**(%%) of this operator are in the support list of the NB-IoT Sensor.
47
Xiaoling 10.3 48
49
Edwin Chen 9.1 50 == 3.3 Whether the antenna connection is good ==
51
52
Xiaoling 10.3 53 See  the connection of Antenna Path is loose.
54
55
Edwin Chen 9.1 56 [[image:image-20230423230549-2.png||height="370" width="428"]]
57
58
59 == 3.4 Check Software Settings ==
60
Xiaoling 10.3 61
Edwin Chen 9.1 62 In the NB-IoT Sensor which power by battery. The sensor will try to connect to NB-IoT in a specify time (For example 5 minutes), if sensor is not able to attach network in 5 minutes. Sensor will stop retry and put the NB-IoT module in sleep mode to save battery life. So in the case that attaching network needs more time than 5 minutes, it will cause module hard to attach NB-IoT network. There are two solution to solve this.
63
Xiaoling 10.3 64
Edwin Chen 9.1 65 === 3.4.1 Extend attach time ===
66
Xiaoling 10.3 67
Xiaoling 10.2 68 User can use AT Command to extend network acquisition time.For example (% style="color:blue" %)**AT+CSQTIME=10**(%%) will extend the network acquisition time to 10 minutes.
Edwin Chen 9.1 69
70
71 === 3.4.2 Lock Frequency Band ===
72
Xiaoling 10.3 73
Edwin Chen 9.1 74 NB-IoT module by default support multi-bands, and it will try to use these bands to attached network one by one. User can lock the frequency band to the SIM card band to speed up the process.
75
76 See [[how to lock frequency band>>doc:Main.Specify NB-IoT Band.WebHome]].
77
Xiaoling 5.2 78
Copyright ©2010-2022 Dragino Technology Co., LTD. All rights reserved
Dragino Wiki v2.0