Wiki source code of DS03A-NB -- NB-IoT Door Sensor User Manual
Version 131.2 by Mengting Qiu on 2023/11/15 16:53
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1 | (% style="text-align:center" %) | ||
2 | [[image:image-20231011093014-5.png]] | ||
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4 | |||
5 | |||
6 | |||
7 | **Table of Contents:** | ||
8 | |||
9 | {{toc/}} | ||
10 | |||
11 | |||
12 | |||
13 | |||
14 | |||
15 | |||
16 | = 1. Introduction = | ||
17 | |||
18 | == 1.1 What is DS03A-NB NB-IoT Door Sensor == | ||
19 | |||
20 | |||
21 | The Dragino DS03A-NB is a (% style="color:blue" %) **NB-IoT Door Sensor**(%%) for Internet of Things solution. It (% style="color:blue" %)**detects door open/close status**(%%) and uplinks to IoT server via NB-IoT network. user can see the door status, open duration, open counts in the IoT Server. | ||
22 | |||
23 | The DS03A-NB will send periodically data every 2 hours as well as for each door open/close action. It also counts the door open times and calculates the last door open duration. Users can also disable the uplink for each open/close event, instead, DS03A-NB can count each open event and uplink periodically. | ||
24 | |||
25 | DS03A-NB supports (% style="color:blue" %)**Datalog Feature,** (%%)it can save the data when there is no NB-IoT network and uplink when network recover. | ||
26 | |||
27 | DS03A-NB has the (% style="color:blue" %)**Open Alarm Feature**,(%%) user can set this feature so the device will send an alarm if the door has been open for a certain time. | ||
28 | |||
29 | DS03A-NB is designed for outdoor use. It has a weatherproof enclosure and industrial level battery to work in low to high temperatures | ||
30 | |||
31 | DS03A-NB supports different uplink methods including (% style="color:blue" %)**MQTT, MQTTs, UDP & TCP**(%%) for different application requirement, and support uplinks to various IoT Servers. | ||
32 | |||
33 | DS03A-NB (% style="color:blue" %)**supports BLE configure **(%%)and(% style="color:blue" %)** OTA update**(%%) which make user easy to use. | ||
34 | |||
35 | DS03A-NB is powered by (% style="color:blue" %)**8500mAh Li-SOCI2 battery**(%%), it is designed for long-term use up to several years. | ||
36 | |||
37 | DS03A-NB has optional built-in SIM card and default IoT server connection version. Which makes it works with simple configuration. | ||
38 | |||
39 | [[image:image-20231011093807-6.png||height="278" width="879"]] | ||
40 | |||
41 | |||
42 | == 1.2 Features == | ||
43 | |||
44 | |||
45 | * NB-IoT Bands: B1/B2/B3/B4/B5/B8/B12/B13/B17/B18/B19/B20/B25/B28/B66/B70/B85 @H-FDD | ||
46 | * Ultra-low power consumption | ||
47 | * Door Open/Close detect | ||
48 | * Door open/close statistics | ||
49 | * Datalog Feature | ||
50 | * Open Alarm Feature | ||
51 | * Multiply Sampling and one uplink | ||
52 | * Support Bluetooth v5.1 remote configure and update firmware | ||
53 | * Uplink on periodically | ||
54 | * Downlink to change configure | ||
55 | * 8500mAh Battery for long term use | ||
56 | * Nano SIM card slot for NB-IoT SIM | ||
57 | (% style="display:none" %) (%%) | ||
58 | |||
59 | == 1.3 Specification == | ||
60 | |||
61 | |||
62 | (% style="color:blue" %)**Common DC Characteristics:** | ||
63 | |||
64 | * Supply Voltage: 2.5v ~~ 3.6v | ||
65 | * Operating Temperature: -40 ~~ 85°C | ||
66 | |||
67 | (% style="color:blue" %)**NB-IoT Spec:** | ||
68 | |||
69 | (% style="color:#037691" %)**NB-IoT Module: BC660K-GL** | ||
70 | |||
71 | (% style="color:#037691" %)**Support Bands:** | ||
72 | |||
73 | * B1 @H-FDD: 2100MHz | ||
74 | * B2 @H-FDD: 1900MHz | ||
75 | * B3 @H-FDD: 1800MHz | ||
76 | * B4 @H-FDD: 2100MHz | ||
77 | * B5 @H-FDD: 860MHz | ||
78 | * B8 @H-FDD: 900MHz | ||
79 | * B12 @H-FDD: 720MHz | ||
80 | * B13 @H-FDD: 740MHz | ||
81 | * B17 @H-FDD: 730MHz | ||
82 | * B18 @H-FDD: 870MHz | ||
83 | * B19 @H-FDD: 870MHz | ||
84 | * B20 @H-FDD: 790MHz | ||
85 | * B25 @H-FDD: 1900MHz | ||
86 | * B28 @H-FDD: 750MHz | ||
87 | * B66 @H-FDD: 2000MHz | ||
88 | * B70 @H-FDD: 2000MHz | ||
89 | * B85 @H-FDD: 700MHz | ||
90 | |||
91 | (% style="color:blue" %)**Battery:** | ||
92 | |||
93 | * Li/SOCI2 un-chargeable battery | ||
94 | * Capacity: 8500mAh | ||
95 | * Self Discharge: <1% / Year @ 25°C | ||
96 | * Max continuously current: 130mA | ||
97 | * Max boost current: 2A, 1 second | ||
98 | |||
99 | (% style="color:blue" %)**Power Consumption** | ||
100 | |||
101 | * STOP Mode: 10uA @ 3.3v | ||
102 | * Max transmit power: 350mA@3.3v | ||
103 | (% style="display:none" %) (%%) | ||
104 | |||
105 | == 1.4 Applications == | ||
106 | |||
107 | |||
108 | [[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LDS03A%20-%20Outdoor%20LoRaWAN%20OpenClose%20Door%20Sensor%20Manual/WebHome/1654741400370-813.png?rev=1.1||alt="1654741400370-813.png"]] | ||
109 | |||
110 | |||
111 | == 1.5 Sleep mode and working mode == | ||
112 | |||
113 | |||
114 | (% style="color:blue" %)**Deep Sleep Mode: **(%%)Sensor doesn't have any NB-IoT activate. This mode is used for storage and shipping to save battery life. | ||
115 | |||
116 | (% style="color:blue" %)**Working Mode:** (%%)In this mode, Sensor will work as NB-IoT Sensor to Join NB-IoT network and send out sensor data to server. Between each sampling/tx/rx periodically, sensor will be in IDLE mode), in IDLE mode, sensor has the same power consumption as Deep Sleep mode. | ||
117 | |||
118 | |||
119 | == 1.6 Button & LEDs == | ||
120 | |||
121 | |||
122 | [[image:Main.User Manual for LoRaWAN End Nodes.D20-LBD22-LBD23-LB_LoRaWAN_Temperature_Sensor_User_Manual.WebHome@1675071855856-879.png]] | ||
123 | |||
124 | |||
125 | (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %) | ||
126 | |=(% style="width: 167px;background-color:#4F81BD;color:white" %)**Behavior on ACT**|=(% style="width: 117px;background-color:#4F81BD;color:white" %)**Function**|=(% style="width:225px;background-color:#4F81BD;color:white" %)**Action** | ||
127 | |(% style="width:167px" %)Pressing ACT between 1s < time < 3s|(% style="width:117px" %)Send an uplink|(% style="width:225px" %)((( | ||
128 | If sensor has already attached to NB-IoT network, sensor will send an uplink packet, (% style="color:blue" %)**blue led** (%%)will blink once. | ||
129 | Meanwhile, BLE module will be active and user can connect via BLE to configure device. | ||
130 | ))) | ||
131 | |(% style="width:167px" %)Pressing ACT for more than 3s|(% style="width:117px" %)Active Device|(% style="width:225px" %)((( | ||
132 | (% style="color:green" %)**Green led**(%%) will fast blink 5 times, device will enter (% style="color:#037691" %)**OTA mode**(%%) for 3 seconds. And then start to attach NB-IoT network. | ||
133 | (% style="color:green" %)**Green led**(%%) will solidly turn on for 5 seconds after joined in network. | ||
134 | Once sensor is active, BLE module will be active and user can connect via BLE to configure device, no matter if device attach NB-IoT network or not. | ||
135 | ))) | ||
136 | |(% style="width:167px" %)Fast press ACT 5 times.|(% style="width:117px" %)Deactivate Device|(% style="width:225px" %)(% style="color:red" %)**Red led**(%%) will solid on for 5 seconds. Means device is in Deep Sleep Mode. | ||
137 | |||
138 | (% style="color:red" %)**Note: When the device is executing a program, the buttons may become invalid. It is best to press the buttons after the device has completed the program execution.** | ||
139 | |||
140 | |||
141 | == 1.7 BLE connection == | ||
142 | |||
143 | |||
144 | DS03A-NB support BLE remote configure and firmware update. | ||
145 | |||
146 | |||
147 | BLE can be used to configure the parameter of sensor or see the console output from sensor. BLE will be only activate on below case: | ||
148 | |||
149 | * Press button to send an uplink | ||
150 | * Press button to active device. | ||
151 | * Device Power on or reset. | ||
152 | |||
153 | If there is no activity connection on BLE in 60 seconds, sensor will shut down BLE module to enter low power mode. | ||
154 | |||
155 | |||
156 | == 1.8 Pin Definitions & Switch == | ||
157 | |||
158 | |||
159 | [[image:image-20230819104805-5.png]] | ||
160 | |||
161 | |||
162 | === 1.8.1 Jumper JP2 === | ||
163 | |||
164 | |||
165 | Power on Device when put this jumper. | ||
166 | |||
167 | |||
168 | === 1.8.2 BOOT MODE / SW1 === | ||
169 | |||
170 | |||
171 | **1)** (% style="color:blue" %)**ISP**(%%): upgrade mode, device won't have any signal in this mode. but ready for upgrade firmware. LED won't work. Firmware won't run. | ||
172 | |||
173 | **2)** (% style="color:blue" %)**Flash**(%%): work mode, device starts to work and send out console output for further debug | ||
174 | |||
175 | |||
176 | === 1.8.3 Reset Button === | ||
177 | |||
178 | |||
179 | Press to reboot the device. | ||
180 | |||
181 | (% style="display:none" %) | ||
182 | |||
183 | |||
184 | == 1.9 Mechanical == | ||
185 | |||
186 | [[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/D20-LBD22-LBD23-LB_LoRaWAN_Temperature_Sensor_User_Manual/WebHome/1675143884058-338.png?rev=1.1||alt="1675143884058-338.png"]] | ||
187 | |||
188 | [[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/D20-LBD22-LBD23-LB_LoRaWAN_Temperature_Sensor_User_Manual/WebHome/1675143899218-599.png?rev=1.1||alt="1675143899218-599.png"]] | ||
189 | |||
190 | [[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/D20-LBD22-LBD23-LB_LoRaWAN_Temperature_Sensor_User_Manual/WebHome/1675143909447-639.png?rev=1.1||alt="1675143909447-639.png"]] | ||
191 | |||
192 | |||
193 | |||
194 | **Probe Mechanical:** | ||
195 | |||
196 | |||
197 | [[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LDS03A%20-%20Outdoor%20LoRaWAN%20OpenClose%20Door%20Sensor%20Manual/WebHome/1654741444887-479.png?width=513&height=399&rev=1.1||alt="1654741444887-479.png"]] | ||
198 | |||
199 | |||
200 | |||
201 | == 1.10 Magnet Distance == | ||
202 | |||
203 | |||
204 | * Wood Door: 10mm ~~ 30mm | ||
205 | * Iron Door: 30 ~~ 45mm | ||
206 | (% style="display:none" %) (%%) | ||
207 | |||
208 | = 2. Use DS03A-NB to communicate with IoT Server = | ||
209 | |||
210 | == 2.1 Send data to IoT server via NB-IoT network == | ||
211 | |||
212 | |||
213 | The DS03A-NB is equipped with a NB-IoT module, the pre-loaded firmware in DS03A-NB will get environment data from sensors and send the value to local NB-IoT network via the NB-IoT module. The NB-IoT network will forward this value to IoT server via the protocol defined by DS03A-NB. | ||
214 | |||
215 | |||
216 | Below shows the network structure: | ||
217 | |||
218 | [[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/DS03A-NB_NB-IoT_Door_Sensor_User_Manual/WebHome/image-20231011093807-6.png?width=879&height=278&rev=1.1||alt="image-20231011093807-6.png"]] | ||
219 | |||
220 | |||
221 | There are two version: (% style="color:blue" %)**-GE**(%%) and (% style="color:blue" %)**-1D**(%%) version of DS03A-NB. | ||
222 | |||
223 | |||
224 | (% style="color:blue" %)**GE Version**(%%): This version doesn't include SIM card or point to any IoT server. User needs to use AT Commands to configure below two steps to set DS03A-NB send data to IoT server. | ||
225 | |||
226 | * Install NB-IoT SIM card and configure APN. See instruction of [[Attach Network>>url:http://wiki.dragino.com/xwiki/bin/view/Main/General%20Configure%20to%20Connect%20to%20IoT%20server%20for%20-NB%20%26%20-NS%20NB-IoT%20models/#H2.AttachNetwork]]. | ||
227 | |||
228 | * Set up sensor to point to IoT Server. See instruction of [[Configure to Connect Different Servers>>url:http://wiki.dragino.com/xwiki/bin/view/Main/General%20Configure%20to%20Connect%20to%20IoT%20server%20for%20-NB%20%26%20-NS%20NB-IoT%20models/#H3.Configuretoconnecttodifferentservers]]. | ||
229 | |||
230 | Below shows result of different server as a glance. | ||
231 | |||
232 | (% border="1" cellspacing="4" style="width:515px" %) | ||
233 | |(% style="background-color:#4f81bd; color:white; width:100px" %)**Servers**|(% style="background-color:#4f81bd; color:white; width:300px" %)**Dash Board**|(% style="background-color:#4f81bd; color:white; width:115px" %)**Comments** | ||
234 | |(% style="width:127px" %)[[Node-Red>>url:http://wiki.dragino.com/xwiki/bin/view/Main/General%20Configure%20to%20Connect%20to%20IoT%20server%20for%20-NB%20%26%20-NS%20NB-IoT%20models/#H3.5A0Node-RedA028viaA0MQTT29]]|(% style="width:385px" %)((( | ||
235 | (% style="text-align:center" %) | ||
236 | [[image:image-20230819113244-8.png||height="183" width="367"]] | ||
237 | )))|(% style="width:170px" %) | ||
238 | |(% style="width:127px" %)[[DataCake>>url:http://wiki.dragino.com/xwiki/bin/view/Main/General%20Configure%20to%20Connect%20to%20IoT%20server%20for%20-NB%20%26%20-NS%20NB-IoT%20models/#H3.4Datacake]]|(% style="width:385px" %)((( | ||
239 | (% style="text-align:center" %) | ||
240 | [[image:image-20230819113244-9.png||height="119" width="367"]] | ||
241 | )))|(% style="width:170px" %) | ||
242 | |(% style="width:127px" %)[[Tago.IO>>url:http://wiki.dragino.com/xwiki/bin/view/Main/General%20Configure%20to%20Connect%20to%20IoT%20server%20for%20-NB%20%26%20-NS%20NB-IoT%20models/#H3.7A0Tago.ioA028viaA0MQTT29]]|(% style="width:385px" %) |(% style="width:170px" %) | ||
243 | |(% style="width:127px" %)[[General UDP>>url:http://wiki.dragino.com/xwiki/bin/view/Main/General%20Configure%20to%20Connect%20to%20IoT%20server%20for%20-NB%20%26%20-NS%20NB-IoT%20models/#H3.1GeneralA0UDPA0Connection]]|(% style="width:385px" %)Raw Payload. Need Developer to design Dash Board|(% style="width:170px" %) | ||
244 | |(% style="width:127px" %)[[General MQTT>>url:http://wiki.dragino.com/xwiki/bin/view/Main/General%20Configure%20to%20Connect%20to%20IoT%20server%20for%20-NB%20%26%20-NS%20NB-IoT%20models/#H3.2GeneralA0MQTTA0Connection]]|(% style="width:385px" %)Raw Payload. Need Developer to design Dash Board|(% style="width:170px" %) | ||
245 | |(% style="width:127px" %)[[ThingSpeak>>url:http://wiki.dragino.com/xwiki/bin/view/Main/General%20Configure%20to%20Connect%20to%20IoT%20server%20for%20-NB%20%26%20-NS%20NB-IoT%20models/#H3.3A0ThingSpeakA028viaA0MQTT29]]|(% style="width:385px" %)((( | ||
246 | (% style="text-align:center" %) | ||
247 | [[image:image-20230819113244-10.png||height="104" width="367"]] | ||
248 | )))|(% style="width:170px" %) | ||
249 | |(% style="width:127px" %)[[ThingsBoard>>url:http://wiki.dragino.com/xwiki/bin/view/Main/General%20Configure%20to%20Connect%20to%20IoT%20server%20for%20-NB%20%26%20-NS%20NB-IoT%20models/#H3.6A0ThingsBoard.CloudA028viaA0MQTT29]]|(% style="width:385px" %)((( | ||
250 | (% style="text-align:center" %) | ||
251 | [[image:image-20230819113244-11.png||height="141" width="367"]] | ||
252 | )))|(% style="width:170px" %) | ||
253 | |||
254 | (% style="color:blue" %)**1D Version**(%%): This version has 1NCE SIM card pre-installed and configure to send value to DataCake. User Just need to select the sensor type in DataCake and Activate DS03A-NB and user will be able to see data in DataCake. See here for [[DataCake Config Instruction>>url:http://wiki.dragino.com/xwiki/bin/view/Main/General%20Configure%20to%20Connect%20to%20IoT%20server%20for%20-NB%20%26%20-NS%20NB-IoT%20models/#H3.4Datacake]]. | ||
255 | |||
256 | |||
257 | == 2.2 Payload Types == | ||
258 | |||
259 | |||
260 | To meet different server requirement, DS03A-NB supports different payload type. | ||
261 | |||
262 | **Includes:** | ||
263 | |||
264 | * [[General JSON format payload>>||anchor="H2.2.1GeneralJsonFormat28Type3D529"]]. (Type=5) | ||
265 | |||
266 | * [[HEX format Payload>>||anchor="H2.2.2HEXformatPayload28Type3D029"]]. (Type=0) | ||
267 | |||
268 | * [[ThingSpeak Format>>||anchor="H2.2.4ThingSpeakPayload28Type3D129"]]. (Type=1) | ||
269 | |||
270 | * [[ThingsBoard Format>>||anchor="H2.2.3ThingsBoardPayload28Type3D329"]]. (Type=3) | ||
271 | |||
272 | User can specify the payload type when choose the connection protocol. Example: | ||
273 | |||
274 | (% style="color:#037691" %)**AT+PRO=2,0** (%%) ~/~/ Use UDP Connection & hex Payload | ||
275 | |||
276 | (% style="color:#037691" %)**AT+PRO=2,5** (%%) ~/~/ Use UDP Connection & Json Payload | ||
277 | |||
278 | (% style="color:#037691" %)**AT+PRO=3,5 ** (%%) ~/~/ Use MQTT Connection & Json Payload | ||
279 | |||
280 | |||
281 | === 2.2.1 General Json Format(Type~=5) === | ||
282 | |||
283 | |||
284 | (% style="color:red" %)**This is the General Json Format. Payloads in General Json format for single-channel mode and double-channel mode have different byte lengths.** | ||
285 | |||
286 | |||
287 | **The General Json format payload for the single-channel mode is as follows:** | ||
288 | |||
289 | (% style="color:#4472c4" %)**{"IMEI":"866207052559857","Model":"DS03A-NB","level status":1,"alarm status":0,"door open num":0,"last open time":0,"level status2":1,"alarm status2":0,"door open num2":0,"last open time2":0,"battery":3.48,"signal":24,"1":{1,0,0,2023/11/13 09:59:01},"2":{0,0,261,2023/11/13 03:20:00},"3":{237,9896971,263,2023/11/13 03:05:00},"4":{0,29,263,2023/11/13 02:20:12},"5":{215,9897015,268,2023/11/13 01:58:16},"6":{0,79,261,2023/11/13 01:43:16},"7":{227,9896991,5368540,2023/11/13 01:18:46},"8":{0,19,5367640,2023/11/11 08:53:57}}** | ||
290 | |||
291 | |||
292 | [[image:image-20231115162221-7.png]] | ||
293 | |||
294 | |||
295 | **The General Json format payload for the single-channel mode is as follows:** | ||
296 | |||
297 | (% style="color:#4472c4" %)**{"IMEI":"866207058378443","Model":"DS03A-NB","level status":1,"alarm status":0,"door open num":2,"last open time":0,"level status2":1,"alarm status2":0,"door open num2":3,"last open time2":0,"battery":3.39,"signal":25,"1":{1,4,0,1,3,0,2023/11/15 07:54:30},"2":{1,3,0,1,6,1,2023/11/15 07:10:04},"3":{0,0,0,1,1,0,2023/11/15 06:55:04},"4":{0,0,0,1,0,0,2023/11/15 06:40:04},"5":{0,0,0,1,0,0,2023/11/15 03:50:36},"6":{0,0,0,1,4,11,2023/11/15 03:28:16},"7":{0,0,0,1,4,11,2023/11/15 03:13:16},"8":{0,0,0,1,3,11,2023/11/15 02:58:25}}** | ||
298 | |||
299 | [[image:image-20231115161803-6.png]] | ||
300 | |||
301 | |||
302 | |||
303 | |||
304 | (% style="color:red" %)**Notice, from above payload:** | ||
305 | |||
306 | * level status, alarm status, door open num, last open time, level status2, alarm status2, door open sum2, last open time2, Battery & Signal are the value at uplink time. | ||
307 | |||
308 | * Json entry 1 ~~ 8 are the last 1 ~~ 8 sampling data as specify by (% style="color:#037691" %)**AT+NOUD=8 ** (%%)Command. Each entry includes (from left to right): | ||
309 | |||
310 | Single-channel mode: level status, door open num, last open time, Sampling time. | ||
311 | |||
312 | Double-channel mode: level status, door open num, last open time, level status2, door open sum2, last open time2, Sampling time. | ||
313 | |||
314 | === 2.2.2 HEX format Payload(Type~=0) === | ||
315 | |||
316 | |||
317 | (% style="color:red" %)**This is the HEX Format. Payloads in HEX format for single-channel mode and double-channel mode have different byte lengths.** | ||
318 | |||
319 | |||
320 | **The HEX format payload for the single-channel mode is as follows:** | ||
321 | |||
322 | (% style="color:#4472c4" %)**f86620705255985712640d9c180101000000000000006551f424010000000000006551f36500000000000105655195e0ed97040b0001076551925c0000001d000107655187dcd797043700010c655182b80000004f00010565517f34e397041f51eadc655179760000001351e758654f4125** | ||
323 | |||
324 | [[image:image-20231114091247-2.png||height="186" width="1363"]] | ||
325 | |||
326 | |||
327 | If we use the MQTT client to subscribe to this MQTT topic, we can see the following information when the NB sensor uplink data. | ||
328 | |||
329 | [[image:image-20231114094432-3.png]] | ||
330 | |||
331 | |||
332 | |||
333 | **The HEX format payload for the double-channel mode is as follows:** | ||
334 | |||
335 | (% style="color:#4472c4" %)**f86620705255985712640db71701010000000000000001000000000000006552d13401000000000000000000000000006551f365000000000001050000005f00005f655195e0ed97040b0001070000005c00005c6551925c0000001d00010700000033000033655187dcd797043700010c00000033000033655182b80000004f0001050000003300003365517f34e397041f51eadc00000000000000655179760000001351e75800000000000000654f4125** | ||
336 | |||
337 | [[image:image-20231114091229-1.png||height="180" width="1584"]] | ||
338 | |||
339 | |||
340 | If we use the MQTT client to subscribe to this MQTT topic, we can see the following information when the NB sensor uplink data. | ||
341 | |||
342 | [[image:image-20231114094838-5.png]] | ||
343 | |||
344 | |||
345 | (% style="color:blue" %)**Version:** | ||
346 | |||
347 | These bytes include the hardware and software version. | ||
348 | |||
349 | (% style="color:#037691" %)**Higher byte:**(%%) Specify Sensor Model: 0x12 for DS03A-NB | ||
350 | |||
351 | (% style="color:#037691" %)**Lower byte:**(%%) Specify the software version: 0x64=100, means firmware version 1.0.0 | ||
352 | |||
353 | |||
354 | (% style="color:blue" %)**BAT (Battery Info):** | ||
355 | |||
356 | Ex1: 0x0dda = 3546mV | ||
357 | |||
358 | |||
359 | (% style="color:blue" %)**Signal Strength:** | ||
360 | |||
361 | NB-IoT Network signal Strength. | ||
362 | |||
363 | **Ex1: 0x15 = 21** | ||
364 | |||
365 | **0** -113dBm or less | ||
366 | |||
367 | **1** -111dBm | ||
368 | |||
369 | **2...30** -109dBm... -53dBm | ||
370 | |||
371 | **31** -51dBm or greater | ||
372 | |||
373 | **99** Not known or not detectable | ||
374 | |||
375 | |||
376 | (% style="color:blue" %)**Timestamp: ** | ||
377 | |||
378 | Unit Timestamp Example: 650abc40(H) = 1695202368(D) | ||
379 | |||
380 | Put the decimal value into this link([[https:~~/~~/www.epochconverter.com)>>https://www.epochconverter.com]]) to get the time. | ||
381 | |||
382 | |||
383 | === 2.2.3 ThingsBoard Payload(Type~=3) === | ||
384 | |||
385 | |||
386 | Type3 payload special design for ThingsBoard, it will also configure other default server to ThingsBoard. | ||
387 | |||
388 | (% style="color:#4472c4" %)**{ | ||
389 | "IMEI": "866207058378443", | ||
390 | "Model": "DS03A-NB", | ||
391 | "level status": 1, | ||
392 | "alarm status": 0, | ||
393 | "door open num": 6, | ||
394 | "last open time": 1, | ||
395 | "level status2": 1, | ||
396 | "alarm status2": 0, | ||
397 | "door open num2": 2, | ||
398 | "last open time2": 0, | ||
399 | "battery": 3.4, | ||
400 | "signal": 24 | ||
401 | }** | ||
402 | |||
403 | [[image:image-20231115150948-1.png||height="625" width="1188"]] | ||
404 | |||
405 | |||
406 | === 2.2.4 ThingSpeak Payload(Type~=1) === | ||
407 | |||
408 | |||
409 | This payload meets ThingSpeak platform requirement. It includes eight fields. Form 1~~8 are: | ||
410 | |||
411 | Distance, Battery & Signal. This payload type only valid for ThingsSpeak Platform | ||
412 | |||
413 | As below: | ||
414 | |||
415 | (% style="color:#4472c4" %)**field1=Flow value&field2=Battery value&field3=signal value** | ||
416 | |||
417 | [[image:image-20231115154757-2.png]] | ||
418 | |||
419 | [[image:image-20231115154821-3.png||height="695" width="1119"]] | ||
420 | |||
421 | |||
422 | == 2.3 Uplink Payload == | ||
423 | |||
424 | === 2.3.1 Sensor Configuration, FPORT~=4 === | ||
425 | |||
426 | |||
427 | DS03A-NB will only send this command after getting the downlink command **(0x26 02)** from the server. | ||
428 | |||
429 | (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:515px" %) | ||
430 | |(% colspan="8" style="background-color:#4f81bd; color:white; width:515px" %)**Sensor Configuration FPORT=4** | ||
431 | |**Size(bytes)**|(% style="width:75px" %)**3**|(% style="width:50px" %)**1**|(% style="width:100px" %)**1**|(% style="width:90px" %)**2**|(% style="width:100px" %)**1**|(% style="width:100px" %)**2**|(% style="width:98px" %)**1** | ||
432 | |**Value**|(% style="width:75px" %)TDC (unit:sec)|(% style="width:77px" %)Disalarm|(% style="width:96px" %)((( | ||
433 | Keep status1 | ||
434 | )))|(% style="width:99px" %)((( | ||
435 | Keep time1(unit: sec) | ||
436 | )))|(% style="width:87px" %)Keep status2|(% style="width:97px" %)((( | ||
437 | Keep time2(unit: sec) | ||
438 | )))|(% style="width:98px" %)((( | ||
439 | Alarm interval(unit: min) | ||
440 | ))) | ||
441 | |||
442 | Example parse in TTNv3 | ||
443 | |||
444 | [[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/DS03A-LB/WebHome/image-20230630155527-3.png?width=902&height=146&rev=1.1||alt="image-20230630155527-3.png"]] | ||
445 | |||
446 | |||
447 | * ((( | ||
448 | (% style="color:blue" %)**TDC: (default: 0x001C20)** | ||
449 | ))) | ||
450 | |||
451 | Uplink interval for the Open/Close Event, default value is 0x001C20 which is 7200 seconds = 2 hours. | ||
452 | |||
453 | |||
454 | * ((( | ||
455 | (% style="color:blue" %)**Disalarm: (default: 0)** | ||
456 | ))) | ||
457 | |||
458 | **If Disalarm = 1**, DS03A-NB will only send uplink at every TDC periodically. This is normally use for pulse meter application, in this application, there are many open/close event, and platform only care about the total number of pulse. | ||
459 | |||
460 | **If Disalarm = 0**, DS03A-NB will send uplink at every TDC periodically and send data on each open/close event. This is useful for the application user need to monitor the open/close event in real-time. | ||
461 | |||
462 | (% style="color:red" %)** Note: When Disalarm=0, a high frequently open/close event will cause lots of uplink and drain battery very fast. ** | ||
463 | |||
464 | |||
465 | * ((( | ||
466 | (% style="color:blue" %)**Keep Status1 & Keep Time1 & Keep Status2 & Keep Time2** | ||
467 | ))) | ||
468 | |||
469 | Shows the configure value of [[Alarm Base on Timeout Feature>>||anchor="H2.9AlarmBaseonTimeout"]] | ||
470 | |||
471 | |||
472 | * ((( | ||
473 | (% style="color:blue" %)**Alarm interval(default: 0)** | ||
474 | ))) | ||
475 | |||
476 | When the state of the door sensor has not been changed after the timeout alarm, the device will send a uplink every alarm interval. It will stop the alarm until the state of the door sensor is changed after the timeout alarm. | ||
477 | |||
478 | |||
479 | === 2.3.2 Real-Time Open/Close Status, Uplink FPORT~=2 === | ||
480 | |||
481 | |||
482 | DS03A-NB will send this uplink **after** Device Status once join the LoRaWAN network successfully. And DS03A-NB will send uplinks when: | ||
483 | |||
484 | * Every 2 hours, this interval [[can be changed>>||anchor="H2.7SetTransmitIntervalTime"]]. | ||
485 | * There is an Open/Close event. (This info can be disabled by AT+DISALARM=1) | ||
486 | |||
487 | **1) When (% style="color:blue" %)AT+TTRCHANNEL=1(%%), Uplink Payload totals (% style="color:blue" %)11 bytes. (Default mode)(%%)** | ||
488 | |||
489 | (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:515px" %) | ||
490 | |=(% colspan="5" style="background-color:#4F81BD;color:white;width:515px" %)**Real-Time Open/Close Status, FPORT=2** | ||
491 | |(% style="width:94px" %)**Size(bytes)**|(% style="width:97px" %)**1**|(% style="width:95px" %)**3**|(% style="width:119px" %)**3**|(% style="width:107px" %)**4** | ||
492 | |(% style="width:95px" %)**Value**|(% style="width:97px" %)((( | ||
493 | Status & [[Alarm>>||anchor="H2.10TTRIG126TTRIG2timeoutstatusalarm"]] | ||
494 | )))|(% style="width:95px" %)Total open door events|(% style="width:119px" %)((( | ||
495 | The last door open duration (unit: sec) | ||
496 | )))|(% style="width:108px" %)Unix TimeStamp | ||
497 | |||
498 | **Status & Alarm:** | ||
499 | |||
500 | (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:515px" %) | ||
501 | |(% style="background-color:#4f81bd; color:white; width:50px" %)**Size(bit)**|(% style="background-color:#4f81bd; color:white; width:60px" %)**[bit7:bit4]**|(% style="background-color:#4f81bd; color:white; width:80px" %)**bit3**|(% style="background-color:#4f81bd; color:white; width:100px" %)**bit2**|(% style="background-color:#4f81bd; color:white; width:120px" %)**bit1**|(% style="background-color:#4f81bd; color:white; width:105px" %)**bit0** | ||
502 | |(% style="width:76px" %)**Value**|(% style="width:96px" %)Reserve|(% style="width:110px" %)((( | ||
503 | Count mod | ||
504 | )))|(% style="width:106px" %)TDC flag 0:No;1:Yes|(% style="width:148px" %)((( | ||
505 | Alarm 0: No Alarm; 1: Alarm | ||
506 | )))|(% style="width:131px" %)((( | ||
507 | Status 0: Close; 1: Open | ||
508 | ))) | ||
509 | |||
510 | [[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/DS03A-LB/WebHome/image-20230630155451-2.png?width=928&height=246&rev=1.1||alt="image-20230630155451-2.png"]] | ||
511 | |||
512 | |||
513 | * ((( | ||
514 | (% style="color:blue" %)**Count mod:Default=0** | ||
515 | ))) | ||
516 | |||
517 | 0: Uplink total open door times since factory | ||
518 | |||
519 | 1: Uplink total open door times since last FPORT=2 uplink. | ||
520 | |||
521 | |||
522 | * (% style="color:blue" %)**TDC flag** | ||
523 | |||
524 | When the flag is 1, it means sending packets at normal time intervals. | ||
525 | |||
526 | Otherwise, it is a packet sent at non-TDC time. | ||
527 | |||
528 | |||
529 | * ((( | ||
530 | (% style="color:#0000ff" %)**Alarm** | ||
531 | ))) | ||
532 | |||
533 | See [[Alarm Base on Timeout>>||anchor="H2.9AlarmBaseonTimeout"]] | ||
534 | |||
535 | |||
536 | * ((( | ||
537 | (% style="color:blue" %)**Status** | ||
538 | ))) | ||
539 | |||
540 | This bit is 1 when the door sensor is open and 0 when it is close. | ||
541 | |||
542 | |||
543 | * ((( | ||
544 | (% style="color:blue" %)**Total open door events** | ||
545 | ))) | ||
546 | |||
547 | Total pulse/counting base on open door. | ||
548 | |||
549 | Range (3 Bytes) : 0x000000 ~~ 0xFFFFFF . Max: 16777215 | ||
550 | |||
551 | |||
552 | * ((( | ||
553 | (% style="color:blue" %)**The last door open duration** | ||
554 | ))) | ||
555 | |||
556 | Door sensor last open duration. | ||
557 | |||
558 | Unit: sec. | ||
559 | |||
560 | [[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/DS03A-LB/WebHome/image-20230701094042-1.png?width=763&height=154&rev=1.1||alt="image-20230701094042-1.png"]] | ||
561 | |||
562 | |||
563 | **2) When (% style="color:blue" %)AT+TTRCHANNEL=2(%%), Uplink Payload totals (% style="color:blue" %)18 bytes(%%)**(% style="color:blue" %). | ||
564 | |||
565 | (When the maximum DR of some frequencies is 11 bytes, it will cause the server to receive empty packets) | ||
566 | |||
567 | (% style="color:red" %)**Note:When using the AT+TTRCHANNEL=2 command, the Datalog function cannot be used.** | ||
568 | |||
569 | (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:515px" %) | ||
570 | |=(% colspan="8" style="background-color:#4F81BD;color:white; width: 515px;" %)**Real-Time Open/Close Status, FPORT=2** | ||
571 | |(% style="width:50px" %)**Size(bytes)**|(% style="width:97px" %)**1**|(% style="width:95px" %)**3**|(% style="width:125px" %)**3**|(% style="width:100px" %)**4**|(% style="width:86px" %)**1**|(% style="width:96px" %)**3**|(% style="width:126px" %)**3** | ||
572 | |(% style="width:95px" %)**Value**|(% style="width:97px" %)((( | ||
573 | Status1 & Alarm1 | ||
574 | )))|(% style="width:95px" %)Total open door events1|(% style="width:125px" %)((( | ||
575 | The last door open duration1 (unit: sec) | ||
576 | )))|(% style="width:100px" %)Unix TimeStamp|(% style="width:86px" %)((( | ||
577 | Status2 & Alarm2 | ||
578 | )))|(% style="width:96px" %)Total open door events2|(% style="width:126px" %)The last door open duration2 (unit: sec) | ||
579 | |||
580 | **Status1 & Alarm1:** | ||
581 | |||
582 | (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:514px" %) | ||
583 | |(% style="background-color:#4f81bd; color:white; width:50px" %)**Size(bit)**|(% style="background-color:#4f81bd; color:white; width:60px" %)**[bit7:bit4]**|(% style="background-color:#4f81bd; color:white; width:70px" %)**bit3**|(% style="background-color:#4f81bd; color:white; width:100px" %)**bit2**|(% style="background-color:#4f81bd; color:white; width:117px" %)**bit1**|(% style="background-color:#4f81bd; color:white; width:117px" %)**bit0** | ||
584 | |(% style="width:76px" %)**Value**|(% style="width:96px" %)Reserve|(% style="width:99px" %)((( | ||
585 | Count mod | ||
586 | )))|(% style="width:103px" %)TDC flag 0:No;1:Yes|(% style="width:216px" %)((( | ||
587 | Alarm1 0: No Alarm; 1: Alarm (PA8 of pin) | ||
588 | )))|(% style="width:181px" %)((( | ||
589 | Status1 0: Close; 1: Open (PA8 of pin) | ||
590 | ))) | ||
591 | |||
592 | **Status2 & Alarm2:** | ||
593 | |||
594 | (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %) | ||
595 | |(% style="background-color:#4f81bd; color:white; width:50px" %)**Size(bit)**|(% style="background-color:#4f81bd; color:white; width:60px" %)**[bit7:bit2]**|(% style="background-color:#4f81bd; color:white; width:200px" %)**bit1**|(% style="background-color:#4f81bd; color:white; width:200px" %)**bit0** | ||
596 | |(% style="width:76px" %)**Value**|(% style="width:113px" %)Reserve|(% style="width:219px" %)((( | ||
597 | Alarm2 0: No Alarm; 1: Alarm (PA4 of pin) | ||
598 | )))|(% style="width:181px" %)((( | ||
599 | Status2 0: Close; 1: Open (PA4 of pin) | ||
600 | ))) | ||
601 | |||
602 | [[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/DS03A-LB/WebHome/image-20230630155908-6.png?width=927&height=295&rev=1.1||alt="image-20230630155908-6.png"]] | ||
603 | |||
604 | |||
605 | * ((( | ||
606 | (% style="color:blue" %)**Count mod:Default=0** | ||
607 | ))) | ||
608 | |||
609 | 0: Uplink total open door times since factory | ||
610 | |||
611 | 1: Uplink total open door times since last FPORT=2 uplink. | ||
612 | |||
613 | |||
614 | * (% style="color:blue" %)**TDC flag** | ||
615 | |||
616 | When the flag is 1, it means sending packets at normal time intervals. | ||
617 | |||
618 | Otherwise, it is a packet sent at non-TDC time. | ||
619 | |||
620 | |||
621 | * ((( | ||
622 | (% style="color:#0000ff" %)**Alarm1 or Alarm2** | ||
623 | ))) | ||
624 | |||
625 | See [[Alarm Base on Timeout>>||anchor="H2.9AlarmBaseonTimeout"]] | ||
626 | |||
627 | |||
628 | * ((( | ||
629 | (% style="color:blue" %)**Status1 **(% style="color:#0000ff" %)**or **(% style="color:blue" %)**Status2** | ||
630 | ))) | ||
631 | |||
632 | This bit is 1 when the door sensor is open and 0 when it is close. | ||
633 | |||
634 | |||
635 | * ((( | ||
636 | (% style="color:blue" %)**Total open door events1 **(% style="color:#0000ff" %)**or**(% style="color:blue" %)** Total open door events2** | ||
637 | ))) | ||
638 | |||
639 | Total pulse/counting base on open door. | ||
640 | |||
641 | Range (3 Bytes) : 0x000000 ~~ 0xFFFFFF . Max: 16777215 | ||
642 | |||
643 | |||
644 | * ((( | ||
645 | (% style="color:blue" %)**The last door open duration1 **(% style="color:#0000ff" %)**or**(% style="color:blue" %)** The last door open duration2** | ||
646 | ))) | ||
647 | |||
648 | Door sensor last open duration. | ||
649 | |||
650 | Unit: sec. | ||
651 | |||
652 | [[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/DS03A-LB/WebHome/image-20230701094042-1.png?width=763&height=154&rev=1.1||alt="image-20230701094042-1.png"]] | ||
653 | |||
654 | |||
655 | === 2.3.3 Historical Door Open/Close Event, FPORT~=3 === | ||
656 | |||
657 | |||
658 | DS03A-NB stores sensor values and users can retrieve these history values via the downlink command. | ||
659 | |||
660 | The historical payload includes one or multiplies entries and every entry has the same payload as Real-Time open/close status. | ||
661 | |||
662 | (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %) | ||
663 | |=(% colspan="5" style="background-color:#4F81BD;color:white;width:515px" %)**Real-Time Open/Close Status, FPORT=3** | ||
664 | |(% style="width:60px" %)**Size(bytes)**|(% style="width:80px" %)**1**|(% style="width:120px" %)**3**|(% style="width:150px" %)**3**|(% style="width:90px" %)**4** | ||
665 | |(% style="width:95px" %)**Value**|(% style="width:97px" %)((( | ||
666 | Status & [[Alarm>>||anchor="2.9AlarmBaseonTimeout"]] | ||
667 | )))|(% style="width:95px" %)Total open door events|(% style="width:119px" %)((( | ||
668 | The last door open duration (unit: sec) | ||
669 | )))|(% style="width:108px" %)Unix TimeStamp | ||
670 | |||
671 | **Status & Alarm:** | ||
672 | |||
673 | (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:515px" %) | ||
674 | |(% style="background-color:#4f81bd; color:white; width:50px" %)**Size(bit)**|(% style="background-color:#4f81bd; color:white; width:75px" %)**bit7**|(% style="background-color:#4f81bd; color:white; width:65px" %)**bit6**|(% style="background-color:#4f81bd; color:white; width:50px" %)**[bit5:bit4]**|(% style="background-color:#4f81bd; color:white; width:50px" %)**bit3**|(% style="background-color:#4f81bd; color:white; width:70px" %)**bit2**|(% style="background-color:#4f81bd; color:white; width:80px" %)**bit1**|(% style="background-color:#4f81bd; color:white; width:75px" %)**bit0** | ||
675 | |(% style="width:76px" %)**Value**|(% style="width:88px" %)No ACK message|(% style="width:92px" %)Poll Message Flag|(% style="width:89px" %)Reserve|(% style="width:90px" %)((( | ||
676 | Count mod | ||
677 | )))|(% style="width:95px" %)((( | ||
678 | TDC flag 0:No; 1:Yes | ||
679 | )))|(% style="width:116px" %)((( | ||
680 | Alarm 0: No Alarm; 1: Alarm | ||
681 | )))|(% style="width:112px" %)((( | ||
682 | Status 0:Close; 1: Open | ||
683 | ))) | ||
684 | |||
685 | * ((( | ||
686 | Each data entry is 11 bytes and has the same structure as [[Real-Time open/close status>>||anchor="H2.3.2A0Real-TimeOpen2FCloseStatus2CUplinkFPORT3D2"]], to save airtime and battery, DS03A-NB will send max bytes according to the current DR and Frequency bands. | ||
687 | ))) | ||
688 | |||
689 | For example, in the US915 band, the max payload for different DR is: | ||
690 | |||
691 | ((( | ||
692 | **~1. DR0**: max is 11 bytes so one entry of data | ||
693 | ))) | ||
694 | |||
695 | ((( | ||
696 | **2. DR1**: max is 53 bytes so devices will upload 4 entries of data (total 44 bytes) | ||
697 | ))) | ||
698 | |||
699 | ((( | ||
700 | **3. DR2**: total payload includes 11 entries of data | ||
701 | ))) | ||
702 | |||
703 | ((( | ||
704 | **4. DR3**: total payload includes 22 entries of data. | ||
705 | ))) | ||
706 | |||
707 | If DS03A-NB doesn't have any data in the polling time. It will uplink 11 bytes of 0 | ||
708 | |||
709 | [[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/DS03A-LB/WebHome/image-20230630155556-4.png?width=938&height=146&rev=1.1||alt="image-20230630155556-4.png"]] | ||
710 | |||
711 | **Downlink:** | ||
712 | |||
713 | 0x31 64 9E 7D 34 64 9E 7E 9C 05 | ||
714 | |||
715 | |||
716 | **Uplink:** | ||
717 | |||
718 | 45 00 00 00 00 00 00 64 9E 7D 48 40 00 00 00 00 00 63 64 9E 7D 9C 41 00 00 01 00 00 63 64 9E 7D A4 40 00 00 01 00 00 8D 64 9E 7E 31 43 00 00 02 00 00 8D 64 9E 7E 44 48 00 00 02 00 00 1F 64 9E 7E 59 4B 00 00 03 00 00 1F 64 9E 7E 6B | ||
719 | |||
720 | |||
721 | **Parsed Value:** | ||
722 | |||
723 | [COUNTMOD, TDC_FLAG, ALARM, DOOR_STATUS, OPEN_DOOR_TIMES, LAST_DOOR_OPEN_DURATION, TIME] | ||
724 | |||
725 | |||
726 | [SUM,YES,FALSE,OPEN,0,0,2023-06-30 06:59:20], | ||
727 | |||
728 | [SUM,NO,FALSE,CLOSE,0,99,2023-06-30 07:00:44], | ||
729 | |||
730 | [SUM,NO,FALSE,OPEN, 1,99,2023-06-30 07:00:52], | ||
731 | |||
732 | [SUM,NO,FALSE,CLOSE,1,141,2023-06-30 07:03:13], | ||
733 | |||
734 | [SUM,NO,TRUE,OPEN, 2,141,2023-06-30 07:03:32], | ||
735 | |||
736 | [PART,NO,FALSE,CLOSE,2,31,2023-06-30 07:03:53], | ||
737 | |||
738 | [PART,NO,TRUE,OPEN, 3,31,2023-06-30 07:04:11], | ||
739 | |||
740 | [[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/DS03A-LB/WebHome/image-20230630172740-1.png?width=868&height=199&rev=1.1||alt="image-20230630172740-1.png"]] | ||
741 | |||
742 | |||
743 | == 2.4 Test Uplink and Change Update Interval == | ||
744 | |||
745 | |||
746 | By default, Sensor will send uplinks (% style="color:blue" %)**every 2 hours**(%%) & AT+NOUD=8 | ||
747 | |||
748 | User can use below commands to change the (% style="color:blue" %)**uplink interval**. | ||
749 | |||
750 | (% style="color:#037691" %)**AT+TDC=600 ** (%%) ~/~/ Set Update Interval to 600s | ||
751 | |||
752 | User can also push the button for more than 1 seconds to activate an uplink. | ||
753 | |||
754 | |||
755 | == 2.5 Multi-Samplings and One uplink == | ||
756 | |||
757 | |||
758 | To save battery life, DS03A-NB will sample Water Flow data every 15 minutes and send one uplink every 2 hours. So each uplink it will include 8 stored data + 1 real-time data. They are defined by: | ||
759 | |||
760 | * (% style="color:#037691" %)**AT+TR=900** (%%) ~/~/ The unit is seconds, and the default is to record data once every 900 seconds (15 minutes, the minimum can be set to 180 seconds) | ||
761 | |||
762 | * (% style="color:#037691" %)**AT+NOUD=8** (%%)~/~/ The device uploads 8 sets of recorded data by default. Up to 32 sets of record data can be uploaded. | ||
763 | |||
764 | The diagram below explains the relationship between TR, NOUD, and TDC more clearly: | ||
765 | |||
766 | [[image:1692424376354-959.png]] | ||
767 | |||
768 | |||
769 | == 2.6 Trggier an uplink by external interrupt == | ||
770 | |||
771 | |||
772 | DS03A-NB has an external trigger interrupt function. Users can use the PB15 pin to trigger the upload of data packets. | ||
773 | |||
774 | (% style="color:blue" %)**AT command:** | ||
775 | |||
776 | * (% style="color:#037691" %)**AT+INTMOD **(%%) ~/~/ Set the trigger interrupt mode | ||
777 | |||
778 | * (% style="color:#037691" %)**AT+INTMOD=0 **(%%) ~/~/ Disable Interrupt | ||
779 | |||
780 | * (% style="color:#037691" %)**AT+INTMOD=1 **(%%) ~/~/ Trigger by rising and falling edge | ||
781 | |||
782 | * (% style="color:#037691" %)**AT+INTMOD=2 **(%%) ~/~/ Trigger by falling edge | ||
783 | |||
784 | * (% style="color:#037691" %)**AT+INTMOD=3 **(%%) ~/~/ Trigger by rising edge | ||
785 | (% style="display:none" %) (%%) | ||
786 | |||
787 | == 2.7 Set Transmit Interval Time == | ||
788 | |||
789 | |||
790 | ((( | ||
791 | Feature: Change NB-IoT End Node Transmit Interval. | ||
792 | ))) | ||
793 | |||
794 | ((( | ||
795 | (% style="color:blue" %)**AT Command: AT+TDC** | ||
796 | ))) | ||
797 | |||
798 | (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %) | ||
799 | |=(% style="width: 156px;background-color:#4F81BD;color:white" %)**Command Example**|=(% style="width: 137px;background-color:#4F81BD;color:white" %)**Function**|=(% style="background-color:#4F81BD;color:white" %)**Response** | ||
800 | |(% style="width:156px" %)AT+TDC=?|(% style="width:137px" %)Show current transmit Interval|((( | ||
801 | 30000 | ||
802 | OK | ||
803 | the interval is 30000ms = 30s | ||
804 | ))) | ||
805 | |(% style="width:156px" %)AT+TDC=60000|(% style="width:137px" %)Set Transmit Interval|((( | ||
806 | OK | ||
807 | Set transmit interval to 60000ms = 60 seconds | ||
808 | ))) | ||
809 | |||
810 | ((( | ||
811 | (% style="color:blue" %)**Downlink Command: 0x01** | ||
812 | ))) | ||
813 | |||
814 | ((( | ||
815 | Format: Command Code (0x01) followed by 3 bytes time value. | ||
816 | ))) | ||
817 | |||
818 | ((( | ||
819 | If the downlink payload=0100003C, it means set the END Node's Transmit Interval to 0x00003C=60(S), while type code is 01. | ||
820 | ))) | ||
821 | |||
822 | * ((( | ||
823 | Example 1: Downlink Payload: 0100001E ~/~/ Set Transmit Interval (TDC) = 30 seconds | ||
824 | ))) | ||
825 | * ((( | ||
826 | Example 2: Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds | ||
827 | )))(% style="display:none" %) (%%) | ||
828 | |||
829 | == 2.8 Enable / Disable Alarm == | ||
830 | |||
831 | |||
832 | Feature: Enable/Disable Alarm for open/close event. Default value 0. | ||
833 | |||
834 | (% style="color:blue" %)**AT Command: ** | ||
835 | |||
836 | (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:515px" %) | ||
837 | |(% style="background-color:#4f81bd; color:white; width:153px" %)**Command Example**|(% style="background-color:#4f81bd; color:white; width:276px" %)**Function**|(% style="background-color:#4f81bd; color:white; width:86px" %)**Response** | ||
838 | |(% style="width:154px" %)AT+DISALARM=1|(% style="width:278px" %)End node will only send packets in TDC time.|OK | ||
839 | |(% style="width:154px" %)AT+DISALARM=0|(% style="width:278px" %)End node will send packets in TDC time or status change for door sensor|OK | ||
840 | |||
841 | (% style="color:blue" %)**Downlink Command: ** | ||
842 | |||
843 | 0xA7 01 ~/~/ Same As AT+DISALARM=1 | ||
844 | |||
845 | 0xA7 00 ~/~/ Same As AT+DISALARM=0 | ||
846 | |||
847 | |||
848 | == 2.9 Alarm Base on Timeout == | ||
849 | |||
850 | |||
851 | DS03A-NB can monitor the timeout for a status change, this feature can be used to monitor some events such as door opening too long etc. Related Parameters are: | ||
852 | |||
853 | * ((( | ||
854 | (% style="color:blue" %)**Keep Status: Status to be monitor** | ||
855 | ))) | ||
856 | |||
857 | (% style="color:#037691" %)**Keep Status = 1**(%%): Monitor Close to Open event | ||
858 | |||
859 | (% style="color:#037691" %)**Keep Status = 0**(%%): Monitor Open to Close event | ||
860 | |||
861 | |||
862 | * ((( | ||
863 | (% style="color:blue" %)**Keep Time: Timeout to send an Alarm** | ||
864 | ))) | ||
865 | |||
866 | Range 0 ~~ 65535(0xFFFF) seconds. | ||
867 | |||
868 | If (% style="color:#037691" %)**keep time = 0**(%%), Disable Alarm Base on Timeout feature. | ||
869 | |||
870 | If (% style="color:#037691" %)**keep time > 0**(%%), device will monitor the keep status event and send an alarm when status doesn't change after timeout. | ||
871 | |||
872 | |||
873 | * ((( | ||
874 | (% style="color:blue" %)**Downlink Command** | ||
875 | ))) | ||
876 | |||
877 | (% style="color:#037691" %)**Command: 0xA9 aa bb cc dd** | ||
878 | |||
879 | **A9:** Command Type Code | ||
880 | |||
881 | **aa: **01:TTRIG1; 02:TTRIG2 | ||
882 | |||
883 | **bb:** status to be monitored | ||
884 | |||
885 | **cc dd:** timeout. | ||
886 | |||
887 | |||
888 | **1) AT+TTRIG1 : (PA8 of pin)** | ||
889 | |||
890 | (% style="color:blue" %)**AT Command to configure:** | ||
891 | |||
892 | * ((( | ||
893 | (% style="color:#037691" %)**AT+TTRIG1=1,30** (%%) **~-~->** When the **Keep Status** change from close to open, and device remains in open status for more than 30 seconds. DS03A-NB will send an uplink packet, the Alarm1 bit(the second bit of 1^^st^^ byte of payload) on this uplink packet is set to 1. | ||
894 | |||
895 | (% style="color:#037691" %)**AT+TTRIG1=0,30** (%%) **~-~->** When the **Keep Status** change from open to close, and device remains in open status for more than 30 seconds. DS03A-NB will send an uplink packet, the Alarm1 bit (the second bit of 1^^st^^ byte of payload) on this uplink packet is set to 1. | ||
896 | ))) | ||
897 | |||
898 | * ((( | ||
899 | (% style="color:#037691" %)**AT+TTRIG1=0,0** (%%) **~-~-> ** Default Value, disable timeout Alarm. | ||
900 | |||
901 | |||
902 | ))) | ||
903 | |||
904 | (% style="color:blue" %)**Downlink Command to configure:** | ||
905 | |||
906 | If user send 0xA9 01 01 00 1E: equal to AT+TTRIG1=1,30 **or** 0xA9 01 00 00 00: Equal to AT+TTRIG1=0,0. | ||
907 | |||
908 | |||
909 | **2) AT+TTRIG2 : (PA4 of pin,need to use AT+TTRCHANNEL=2)** | ||
910 | |||
911 | (% style="color:blue" %)**AT Command to configure:** | ||
912 | |||
913 | * ((( | ||
914 | (% style="color:#037691" %)**AT+TTRIG2=1,30** (%%) **~-~->** When the **Keep Status** change from close to open, and device remains in open status for more than 30 seconds. DS03A-NB will send an uplink packet, the Alarm2 bit (the second bit of 12^^st^^ byte of payload) on this uplink packet is set to 1. | ||
915 | |||
916 | (% style="color:#037691" %)**AT+TTRIG2=0,30** (%%) **~-~->** When the **Keep Status** change from open to close, and device remains in open status for more than 30 seconds. DS03A-NB will send an uplink packet, the Alarm2 bit (the second bit of 12^^st^^ byte of payload) on this uplink packet is set to 1. | ||
917 | ))) | ||
918 | |||
919 | * ((( | ||
920 | (% style="color:#037691" %)**AT+TTRIG2=0,0** (%%) **~-~-> ** Default Value, disable timeout Alarm. | ||
921 | |||
922 | |||
923 | ))) | ||
924 | |||
925 | (% style="color:blue" %)**Downlink Command to configure:** | ||
926 | |||
927 | If user send 0xA9 02 00 00 1E: equal to AT+TTRIG2=0,30 **or** 0xA9 02 00 00 00: Equal to AT+TTRIG2=0,0. | ||
928 | |||
929 | |||
930 | == 2.10 TTRIG1 & TTRIG2 timeout status alarm == | ||
931 | |||
932 | |||
933 | It needs to be used with AT+TTRIG1 or AT+TTRIG2. When TTRIG1 or TTRIG2 times out and causes an alarm, and the status does not change subsequently, an alarm packet will be sent at the alarm interval. | ||
934 | |||
935 | (% style="color:blue" %)**AT Command:** | ||
936 | |||
937 | (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %) | ||
938 | |=(% style="width: 155px;background-color:#4F81BD;color:white" %)**Command Example**|=(% style="width: 279px;background-color:#4F81BD;color:white" %)**Function**|=(% style="width: 76px;background-color:#4F81BD;color:white" %)**Response** | ||
939 | |(% style="width:155px" %)((( | ||
940 | AT+TTRALARM=0 | ||
941 | )))|(% style="width:279px" %)((( | ||
942 | disable continuous alarm | ||
943 | )))|(% style="width:84px" %)((( | ||
944 | OK | ||
945 | ))) | ||
946 | |(% style="width:155px" %)((( | ||
947 | AT+TTRALARM=60 | ||
948 | )))|(% style="width:279px" %)((( | ||
949 | The alarm interval is 60 minutes (unit: minutes) | ||
950 | )))|(% style="width:84px" %)((( | ||
951 | OK | ||
952 | ))) | ||
953 | |||
954 | (% style="color:blue" %)**Downlink Command:** | ||
955 | |||
956 | Example: 0C aa => AT+TTRALARM= aa | ||
957 | |||
958 | |||
959 | == 2.11 Count Mod == | ||
960 | |||
961 | |||
962 | Feature: Manually set the count mode. | ||
963 | |||
964 | (% style="color:blue" %)**AT Command:** | ||
965 | |||
966 | (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:515px" %) | ||
967 | |=(% style="width: 154px;background-color:#4F81BD;color:white" %)**Command Example**|=(% style="width: 275px;background-color:#4F81BD;color:white" %)**Function**|=(% style="width: 86px;background-color:#4F81BD;color:white" %)**Response** | ||
968 | |(% style="width:155px" %)((( | ||
969 | AT+COUNTMOD=0 | ||
970 | )))|(% style="width:277px" %)((( | ||
971 | the count value keeps accumulating mode | ||
972 | )))|(% style="width:86px" %)((( | ||
973 | OK | ||
974 | ))) | ||
975 | |(% style="width:155px" %)((( | ||
976 | AT+COUNTMOD=1 | ||
977 | )))|(% style="width:277px" %)((( | ||
978 | the count value will be reset after each TDC time(Last Close Duration Reset after each uplink) | ||
979 | )))|(% style="width:86px" %)((( | ||
980 | OK | ||
981 | ))) | ||
982 | |||
983 | (% style="color:blue" %)**Downlink Command:** | ||
984 | |||
985 | Example: 0B aa => AT+COUNTMOD = second byte | ||
986 | |||
987 | |||
988 | == 2.12 Number of channel of door sensors == | ||
989 | |||
990 | |||
991 | Feature: Set the number of door sensor channels. | ||
992 | |||
993 | (% style="color:blue" %)**AT Command:** | ||
994 | |||
995 | (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:500px" %) | ||
996 | |=(% style="width: 155px;background-color:#4F81BD;color:white" %)**Command Example**|=(% style="width: 288px; background-color:#4F81BD;color:white" %)**Function**|=(% style="width: 57px;background-color:#4F81BD;color:white" %)**Response** | ||
997 | |(% style="width:155px" %)((( | ||
998 | AT+TTRCHANNEL=1 | ||
999 | )))|(% style="width:259px" %)((( | ||
1000 | Set as single channel, only use PA8 pin as interrupt pin. | ||
1001 | )))|(% style="width:44px" %)((( | ||
1002 | OK | ||
1003 | ))) | ||
1004 | |(% style="width:155px" %)((( | ||
1005 | AT+TTRCHANNEL=2 | ||
1006 | )))|(% style="width:259px" %)((( | ||
1007 | Set as dual channel, use PA8 pin and PA4 pin as interrupt pin. | ||
1008 | )))|(% style="width:44px" %)((( | ||
1009 | OK | ||
1010 | ))) | ||
1011 | |||
1012 | (% style="color:blue" %)**Downlink Command:** | ||
1013 | |||
1014 | Example: 0D aa => AT+TTRCHANNEL = second byte | ||
1015 | |||
1016 | |||
1017 | == 2.13 Clear the open door times and the duration of the last open door == | ||
1018 | |||
1019 | |||
1020 | (% style="color:blue" %)**AT Command:** | ||
1021 | |||
1022 | (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %) | ||
1023 | |=(% style="width: 163px;background-color:#4F81BD;color:white" %)**Command Example**|=(% style="width: 290px; background-color:#4F81BD;color:white" %)**Function**|=(% style="width: 57px;background-color:#4F81BD;color:white" %)**Response** | ||
1024 | |(% style="width:155px" %)AT+CLRC|(% style="width:259px" %)clear the open door times and the duration of the last open door.|(% style="width:44px" %)((( | ||
1025 | OK | ||
1026 | ))) | ||
1027 | |||
1028 | (% style="color:blue" %)**Downlink Command:**(%%)0xA6 01 | ||
1029 | |||
1030 | The sensor will clear the open door times and the duration of the last open door. | ||
1031 | |||
1032 | |||
1033 | == 2.14 Set the count value of the number of open door == | ||
1034 | |||
1035 | |||
1036 | (% style="color:blue" %)**AT Command:** | ||
1037 | |||
1038 | (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:500px" %) | ||
1039 | |=(% style="width: 155px;background-color:#4F81BD;color:white" %)**Command Example**|=(% style="width: 288px; background-color:#4F81BD;color:white" %)**Function**|=(% style="width: 57px;background-color:#4F81BD;color:white" %)**Response** | ||
1040 | |(% style="width:155px" %)((( | ||
1041 | AT+SETCNT=1,100 | ||
1042 | )))|(% style="width:259px" %)((( | ||
1043 | Set the open door times of PA8 pin to 100 times. | ||
1044 | )))|(% style="width:44px" %)((( | ||
1045 | OK | ||
1046 | ))) | ||
1047 | |(% style="width:155px" %)AT+SETCNT=1,0|(% style="width:259px" %)Clear the open door times of PA8 pin.|(% style="width:44px" %)OK | ||
1048 | |(% style="width:155px" %)((( | ||
1049 | AT+SETCNT=2,50 | ||
1050 | )))|(% style="width:259px" %)((( | ||
1051 | Set the open door times of PA4 pin to 100 times. | ||
1052 | )))|(% style="width:44px" %)((( | ||
1053 | OK | ||
1054 | ))) | ||
1055 | |||
1056 | (% style="color:blue" %)**Downlink Command:** | ||
1057 | |||
1058 | 0xA6 01 00 00 64 ==> AT+SETCNT=1,100 | ||
1059 | |||
1060 | 0xA6 01 00 00 00 ==> AT+SETCNT=1,0 | ||
1061 | |||
1062 | 0xA6 02 00 00 32 ==> AT+SETCNT=2,50 | ||
1063 | |||
1064 | |||
1065 | = 3. Configure DS03A-NB = | ||
1066 | |||
1067 | == 3.1 Configure Methods == | ||
1068 | |||
1069 | |||
1070 | DS03A-NB supports below configure method: | ||
1071 | |||
1072 | * AT Command via Bluetooth Connection (**Recommended**): [[BLE Configure Instruction>>http://wiki.dragino.com/xwiki/bin/view/Main/BLE%20Bluetooth%20Remote%20Configure/]]. | ||
1073 | |||
1074 | * AT Command via UART Connection : See [[UART Connection>>http://wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H2.3UARTConnectionforSN50v3basemotherboard]]. | ||
1075 | (% style="display:none" %) (%%) | ||
1076 | |||
1077 | == 3.2 AT Commands Set == | ||
1078 | |||
1079 | |||
1080 | AT+<CMD>? : Help on <CMD> | ||
1081 | |||
1082 | AT+<CMD> : Run <CMD> | ||
1083 | |||
1084 | AT+<CMD>=<value> : Set the value | ||
1085 | |||
1086 | AT+<CMD>=? : Get the value | ||
1087 | |||
1088 | |||
1089 | (% style="color:blue" %)**General Commands** | ||
1090 | |||
1091 | AT : Attention | ||
1092 | |||
1093 | AT? : Short Help | ||
1094 | |||
1095 | ATZ : MCU Reset | ||
1096 | |||
1097 | AT+TDC : Application Data Transmission Interval | ||
1098 | |||
1099 | AT+CFG : Print all configurations | ||
1100 | |||
1101 | AT+CFGMOD : Working mode selection | ||
1102 | |||
1103 | AT+DEUI : Get or set the Device ID | ||
1104 | |||
1105 | AT+INTMOD : Set the trigger interrupt mode | ||
1106 | |||
1107 | AT+5VT : Set extend the time of 5V power | ||
1108 | |||
1109 | AT+PRO : Choose agreement | ||
1110 | |||
1111 | AT+RXDL : Extend the sending and receiving time | ||
1112 | |||
1113 | AT+DNSCFG : Get or Set DNS Server | ||
1114 | |||
1115 | AT+GETSENSORVALUE : Returns the current sensor measurement | ||
1116 | |||
1117 | AT+NOUD : Get or Set the number of data to be uploaded | ||
1118 | |||
1119 | AT+CDP : Read or Clear cached data | ||
1120 | |||
1121 | AT+SHTEMP: Get or Set alarm of temp | ||
1122 | |||
1123 | AT+SHHUM: Get or Set alarm of moisture | ||
1124 | |||
1125 | AT+SERVADDR : Server Address | ||
1126 | |||
1127 | |||
1128 | (% style="color:blue" %)**UDP Management** | ||
1129 | |||
1130 | AT+CFM : Upload confirmation mode (only valid for UDP) | ||
1131 | |||
1132 | |||
1133 | (% style="color:blue" %)**MQTT Management** | ||
1134 | |||
1135 | AT+CLIENT : Get or Set MQTT client | ||
1136 | |||
1137 | AT+UNAME : Get or Set MQTT Username | ||
1138 | |||
1139 | AT+PWD : Get or Set MQTT password | ||
1140 | |||
1141 | AT+PUBTOPIC : Get or Set MQTT publish topic | ||
1142 | |||
1143 | AT+SUBTOPIC : Get or Set MQTT subscription topic | ||
1144 | |||
1145 | |||
1146 | (% style="color:blue" %)**Information** | ||
1147 | |||
1148 | AT+FDR : Factory Data Reset | ||
1149 | |||
1150 | AT+PWORD : Serial Access Password | ||
1151 | |||
1152 | AT+LDATA : Get the last upload data | ||
1153 | |||
1154 | AT+CDP : Read or Clear cached data | ||
1155 | |||
1156 | |||
1157 | = 4. Battery & Power Consumption = | ||
1158 | |||
1159 | |||
1160 | DS03A-NB use ER26500 + SPC1520 battery pack. See below link for detail information about the battery info and how to replace. | ||
1161 | |||
1162 | [[**Battery Info & Power Consumption Analyze**>>http://wiki.dragino.com/xwiki/bin/view/Main/How%20to%20calculate%20the%20battery%20life%20of%20Dragino%20sensors%3F/]] . | ||
1163 | |||
1164 | |||
1165 | = 5. Firmware update = | ||
1166 | |||
1167 | |||
1168 | User can change device firmware to:: | ||
1169 | |||
1170 | * Update with new features. | ||
1171 | |||
1172 | * Fix bugs. | ||
1173 | |||
1174 | Firmware and changelog can be downloaded from : **[[Firmware download link>>https://www.dropbox.com/sh/zbsm9p4coksqwd5/AADy2ZJc39KsvfbhTMCUGmz1a?dl=0]]** | ||
1175 | |||
1176 | Methods to Update Firmware: | ||
1177 | |||
1178 | * (Recommended way) OTA firmware update via BLE: [[**Instruction**>>url:http://wiki.dragino.com/xwiki/bin/view/Main/BLE_Firmware_Update_NB_Sensors_BC660K-GL/]]. | ||
1179 | |||
1180 | * Update through UART TTL interface : **[[Instruction>>url:http://wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware]]**. | ||
1181 | (% style="display:none" %) (%%) | ||
1182 | |||
1183 | = 6. FAQ = | ||
1184 | |||
1185 | == 6.1 How can I access t BC660K-GL AT Commands? == | ||
1186 | |||
1187 | |||
1188 | User can access to BC660K-GL directly and send AT Commands. | ||
1189 | |||
1190 | [[See BC660K-GL AT Command set>>url:https://www.dropbox.com/sh/5f6ssda5fum8rvs/AABT68l8ZzWOvZ5eg2qwOoFda?dl=0]] | ||
1191 | |||
1192 | |||
1193 | = 7. Order Info = | ||
1194 | |||
1195 | |||
1196 | Part Number: (% style="color:blue" %)**DS03A-NB-XX** | ||
1197 | |||
1198 | (% style="color:red" %)**XX**(%%): | ||
1199 | |||
1200 | * (% style="color:#037691" %)**GE**(%%): General version ( Exclude SIM card) | ||
1201 | |||
1202 | * (% style="color:#037691" %)**1D**(%%): with 1NCE* 10 years 500MB SIM card and Pre-configure to DataCake server | ||
1203 | |||
1204 | (% style="color:#037691" %)**1NCE SIM Card NB-IoT network coverage**(%%): Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, Germany, Great Britain, Greece, Hungary, Ireland, Italy, Latvia, Malta, Netherlands, Norway, Puerto Rico, Russia, Slovak , Republic, Slovenia, Spain, Sweden, Switzerland, Taiwan, USA, US Virgin Islands | ||
1205 | |||
1206 | |||
1207 | = 8. Packing Info = | ||
1208 | |||
1209 | |||
1210 | (% style="color:#037691" %)**Package Includes**: | ||
1211 | |||
1212 | * DS03A-NB NB-IoT Door sensor x 1 | ||
1213 | |||
1214 | * External antenna x 1 | ||
1215 | |||
1216 | (% style="color:#037691" %)**Dimension and weight**: | ||
1217 | |||
1218 | * Device Size: 13.0 x 5 x 4.5 cm | ||
1219 | |||
1220 | * Device Weight: 150g | ||
1221 | |||
1222 | * Package Size / pcs : 14.0 x 8x 5 cm | ||
1223 | |||
1224 | * Weight / pcs : 180g | ||
1225 | (% style="display:none" %) (%%) | ||
1226 | |||
1227 | = 9. Support = | ||
1228 | |||
1229 | |||
1230 | * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule. | ||
1231 | |||
1232 | * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[Support@dragino.cc>>mailto:Support@dragino.cc]]. | ||
1233 | |||
1234 | (% style="display:none" %) (%%) |