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Last modified by Mengting Qiu on 2024/09/05 17:35
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edited by Xiaoling
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To version 72.1
edited by Xiaoling
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... ... @@ -17,13 +17,13 @@
17 17  == 1.1 What is S31x-NB NB-IoT Temperature & Humidity Sensor ==
18 18  
19 19  
20 -The Dragino S31-NB and S31B-NB are (% style="color:blue" %)**NB-IoT Temperature and Humidity Sensor**(%%) for Internet of Things solution. It is used to measure the surrounding (% style="color:blue" %)**environment temperature and relative air humidity precisely**(%%), and then upload to IoT server via NB-IoT network*.
20 +The Dragino S31-NB and S31B-NB are **NB-IoT Temperature and Humidity Sensor** for Internet of Things solution. It is used to measure the surrounding **environment temperature and relative air humidity precisely**, and then upload to IoT server via NB-IoT network*.
21 21  
22 -The temperature & humidity sensor used in S31-NB is SHT31, which is fully calibrated, linearized, and temperature compensated digital output from Sensirion, it provides a strong reliability and long-term stability. The SHT31 is fixed in a (% style="color:blue" %)**waterproof anti-condensation casing**(%%) for long term use.
22 +The temperature & humidity sensor used in S31-NB is SHT31, which is fully calibrated, linearized, and temperature compensated digital output from Sensirion, it provides a strong reliability and long-term stability. The SHT31 is fixed in a **waterproof anti-condensation casing** for long term use.
23 23  
24 -S31-NB supports different uplink methods include (% style="color:blue" %)**TCP, MQTT, UDP** for different application requirement. and Support Uplinks to various IoT Servers.
24 +S31-NB supports different uplink methods include **TCP, MQTT, UDP** for different application requirement. and Support Uplinks to various IoT Servers.
25 25  
26 -S31-NB is powered by (% style="color:blue" %)**8500mAh Li-SOCI2 battery**(%%), It is designed for long term use up to several years. (Real-world battery life depends on the use environment, update period and uplink method. Please check related Power Analyze report).
26 +S31-NB is powered by **8500mAh Li-SOCI2 battery**, It is designed for long term use up to several years. (Real-world battery life depends on the use environment, update period and uplink method. Please check related Power Analyze report).
27 27  
28 28  *make sure you have NB-IoT coverage locally.
29 29  
... ... @@ -46,6 +46,7 @@
46 46  * 8500mAh Battery for long term use
47 47  * Nano SIM card slot for NB-IoT SIM
48 48  
49 +
49 49  == 1.3 Specification ==
50 50  
51 51  
... ... @@ -105,30 +105,28 @@
105 105  * STOP Mode: 10uA @ 3.3v
106 106  * Max transmit power: 350mA@3.3v
107 107  
108 -== 1.4 Applications ==
109 109  
110 +== 1.4 Sleep mode and working mode ==
110 110  
111 -* Smart Buildings & Home Automation
112 -* Logistics and Supply Chain Management
113 -* Smart Metering
114 -* Smart Agriculture
115 -* Smart Cities
116 -* Smart Factory
117 117  
118 -
119 -
120 -== 1.5 Sleep mode and working mode ==
121 -
122 -
123 123  (% style="color:blue" %)**Deep Sleep Mode: **(%%)Sensor doesn't have any LoRaWAN activate. This mode is used for storage and shipping to save battery life.
124 124  
125 125  (% style="color:blue" %)**Working Mode:** (%%)In this mode, Sensor will work as LoRaWAN Sensor to Join LoRaWAN network and send out sensor data to server. Between each sampling/tx/rx periodically, sensor will be in IDLE mode), in IDLE mode, sensor has the same power consumption as Deep Sleep mode.
126 126  
127 127  
118 +== 1.5 Applications ==
128 128  
129 -== 1.6 Button & LEDs ==
130 130  
121 +* Smart Buildings & Home Automation
122 +* Logistics and Supply Chain Management
123 +* Smart Metering
124 +* Smart Agriculture
125 +* Smart Cities
126 +* Smart Factory
131 131  
128 +== 1.5 Button & LEDs ==
129 +
130 +
132 132  [[image:Main.User Manual for LoRaWAN End Nodes.D20-LBD22-LBD23-LB_LoRaWAN_Temperature_Sensor_User_Manual.WebHome@1675071855856-879.png]]
133 133  
134 134  
... ... @@ -135,22 +135,23 @@
135 135  (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
136 136  |=(% style="width: 167px;background-color:#D9E2F3;color:#0070C0" %)**Behavior on ACT**|=(% style="width: 117px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 225px;background-color:#D9E2F3;color:#0070C0" %)**Action**
137 137  |(% style="width:167px" %)Pressing ACT between 1s < time < 3s|(% style="width:117px" %)Send an uplink|(% style="width:225px" %)(((
138 -If sensor has already attached to NB-IoT network, sensor will send an uplink packet, (% style="color:blue" %)**blue led** (%%)will blink once.
137 +If sensor is already Joined to LoRaWAN network, sensor will send an uplink packet, (% style="color:blue" %)**blue led** (%%)will blink once.
139 139  Meanwhile, BLE module will be active and user can connect via BLE to configure device.
140 140  )))
141 141  |(% style="width:167px" %)Pressing ACT for more than 3s|(% style="width:117px" %)Active Device|(% style="width:225px" %)(((
142 -(% style="color:green" %)**Green led**(%%) will fast blink 5 times, device will enter (% style="color:#037691" %)**OTA mode**(%%) for 3 seconds. And then start to attach NB-IoT network.
141 +(% style="color:green" %)**Green led**(%%) will fast blink 5 times, device will enter (% style="color:#037691" %)**OTA mode**(%%) for 3 seconds. And then start to JOIN LoRaWAN network.
143 143  (% style="color:green" %)**Green led**(%%) will solidly turn on for 5 seconds after joined in network.
144 -Once sensor is active, BLE module will be active and user can connect via BLE to configure device, no matter if device attach NB-IoT network or not.
143 +Once sensor is active, BLE module will be active and user can connect via BLE to configure device, no matter if device join or not join LoRaWAN network.
145 145  )))
146 146  |(% style="width:167px" %)Fast press ACT 5 times.|(% style="width:117px" %)Deactivate Device|(% style="width:225px" %)(% style="color:red" %)**Red led**(%%) will solid on for 5 seconds. Means device is in Deep Sleep Mode.
147 147  
148 -== 1.7 BLE connection ==
149 149  
148 +== 1.6 BLE connection ==
150 150  
151 -S31x-NB support BLE remote configure and firmware update.
152 152  
151 +S31x-LB support BLE remote configure.
153 153  
153 +
154 154  BLE can be used to configure the parameter of sensor or see the console output from sensor. BLE will be only activate on below case:
155 155  
156 156  * Press button to send an uplink
... ... @@ -160,314 +160,432 @@
160 160  If there is no activity connection on BLE in 60 seconds, sensor will shut down BLE module to enter low power mode.
161 161  
162 162  
163 -== 1.8 Pin Definitions & Switch ==
163 +== 1.7 Pin Definitions ==
164 164  
165 +[[image:http://8.211.40.43/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/SN50v3-LB/WebHome/image-20230610163213-1.png?width=699&height=404&rev=1.1||alt="image-20230610163213-1.png"]]
165 165  
166 -S31x-NB use the mother board from S31-NB which as below.
167 167  
168 -[[image:image-20230819104805-5.png]]
168 +== 1.8 Hardware Variant ==
169 169  
170 170  
171 +(% border="1" cellspacing="5" style="width:472px" %)
172 +|=(% style="width: 102px;background-color:#D9E2F3;color:#0070C0" %)Model|=(% style="width: 190px;background-color:#D9E2F3;color:#0070C0" %)Photo|=(% style="width: 187px; background-color:#D9E2F3;color:#0070C0" %)Probe Info
173 +|(% style="width:102px" %)(((
174 +S31-LB
175 +)))|(% style="width:190px" %)[[image:image-20230527093214-2.jpeg]]|(% style="width:187px" %)(((
176 +1 x SHT31 Probe
171 171  
172 -=== 1.8.1 Jumper JP2 ===
178 +Cable Length : 2 meters
173 173  
180 +
181 +)))
182 +|(% style="width:102px" %)(((
183 +S31B-LB
184 +)))|(% style="width:190px" %)[[image:image-20230527093155-1.jpeg]]|(% style="width:187px" %)(((
185 +1 x SHT31 Probe
174 174  
175 -Power on Device when put this jumper.
187 +Installed in device.
188 +)))
176 176  
190 +(% style="display:none" %)
177 177  
178 -=== 1.8.2 BOOT MODE / SW1 ===
179 179  
180 180  
181 -1) (% style="color:blue" %)**ISP**(%%): upgrade mode, device won't have any signal in this mode. but ready for upgrade firmware. LED won't work. Firmware won't run.
194 +== 1.9 Mechanical ==
182 182  
183 -2) (% style="color:blue" %)**Flash**(%%): work mode, device starts to work and send out console output for further debug
184 184  
197 +[[image:Main.User Manual for LoRaWAN End Nodes.D20-LBD22-LBD23-LB_LoRaWAN_Temperature_Sensor_User_Manual.WebHome@1675143884058-338.png]]
185 185  
186 -=== 1.8.3 Reset Button ===
187 187  
200 +[[image:Main.User Manual for LoRaWAN End Nodes.D20-LBD22-LBD23-LB_LoRaWAN_Temperature_Sensor_User_Manual.WebHome@1675143899218-599.png]]
188 188  
189 -Press to reboot the device.
190 190  
203 +[[image:Main.User Manual for LoRaWAN End Nodes.D20-LBD22-LBD23-LB_LoRaWAN_Temperature_Sensor_User_Manual.WebHome@1675143909447-639.png]]
191 191  
192 192  
193 -== 1.9 Hardware Variant ==
206 += 2. Configure S31x-LB to connect to LoRaWAN network =
194 194  
208 +== 2.1 How it works ==
195 195  
196 -(% border="1" cellspacing="5" style="width:410px" %)
197 -|=(% style="width: 102px;background-color:#D9E2F3;color:#0070C0" %)Model|=(% style="width: 126px; background-color: rgb(217, 226, 243); color: rgb(0, 112, 192);" %)Photo|=(% style="width: 179px; background-color: rgb(217, 226, 243); color: rgb(0, 112, 192);" %)Probe Info
198 -|(% style="width:102px" %)(((
199 -S31-LB
200 -)))|(% style="width:126px" %)(((
201 -(% style="text-align:center" %)
202 -[[image:image-20230819110632-6.png||height="130" width="104"]]
203 -)))|(% style="width:179px" %)(((
204 -1 x SHT31 Probe
205 205  
206 -Cable Length : 3 meters
211 +The S31x-LB is configured as (% style="color:#037691" %)**LoRaWAN OTAA Class A**(%%) mode by default. It has OTAA keys to join LoRaWAN network. To connect a local LoRaWAN network, you need to input the OTAA keys in the LoRaWAN IoT server and press the button to activate the S31x-LB. It will automatically join the network via OTAA and start to send the sensor value. The default uplink interval is 20 minutes.
207 207  
208 -
209 -)))
210 -|(% style="width:102px" %)(((
211 -S31B-LB
212 -)))|(% style="width:126px" %)(((
213 -(% style="text-align:center" %)
214 -[[image:image-20230819110702-7.png||height="164" width="90"]]
215 -)))|(% style="width:179px" %)(((
216 -1 x SHT31 Probe
217 217  
218 -Installed in device.
219 -)))
214 +== 2.2 ​Quick guide to connect to LoRaWAN server (OTAA) ==
220 220  
221 -(% style="display:none" %)
222 222  
217 +Following is an example for how to join the [[TTN v3 LoRaWAN Network>>url:https://console.cloud.thethings.network/]]. Below is the network structure; we use the [[LPS8v2>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/228-lps8v2.html]] as a LoRaWAN gateway in this example.
223 223  
219 +The LPS8V2 is already set to connected to [[TTN network >>url:https://console.cloud.thethings.network/]], so what we need to now is configure the TTN server.
224 224  
225 225  
226 -= 2. Use S31-NB to communicate with IoT Server =
222 +(% style="color:blue" %)**Step 1:**(%%) Create a device in TTN with the OTAA keys from S31x-LB.
227 227  
228 -== 2.1 Send data to IoT server via NB-IoT network ==
224 +Each S31x-LB is shipped with a sticker with the default device EUI as below:
229 229  
226 +[[image:image-20230426084152-1.png||alt="图片-20230426084152-1.png" height="233" width="502"]]
230 230  
231 -The S31-NB is equipped with a NB-IoT module, the pre-loaded firmware in S31-NB will get environment data from sensors and send the value to local NB-IoT network via the NB-IoT module.  The NB-IoT network will forward this value to IoT server via the protocol defined by S31-NB.
232 232  
229 +You can enter this key in the LoRaWAN Server portal. Below is TTN screen shot:
233 233  
234 -Below shows the network structure:
235 235  
236 -[[image:1692415924540-357.png]]
232 +(% style="color:blue" %)**Register the device**
237 237  
234 +[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LSN50v2-S31-S31B%20LoRaWAN%20Temperature%20%26%20Humidity%20Sensor%20User%20Manual/WebHome/1654935135620-998.png?rev=1.1||alt="1654935135620-998.png"]]
238 238  
239 -There are two version: (% style="color:blue" %)**-GE**(%%) and (% style="color:blue" %)**-1D**(%%) version of S31-NB.
240 240  
237 +(% style="color:blue" %)**Add APP EUI and DEV EUI**
241 241  
242 -(% style="color:blue" %)**GE Version**(%%): This version doesn’t include SIM card or point to any IoT server. User needs to use AT Commands to configure below two steps to set S31-NB send data to IoT server.
239 +[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LSN50v2-S31-S31B%20LoRaWAN%20Temperature%20%26%20Humidity%20Sensor%20User%20Manual/WebHome/image-20220611161308-4.png?width=753&height=551&rev=1.1||alt="图片-20220611161308-4.png"]]
243 243  
244 -1. Install NB-IoT SIM card and configure APN. See instruction of [[Attach Network>>url:http://wiki.dragino.com/xwiki/bin/view/Main/General%20Configure%20to%20Connect%20to%20IoT%20server%20for%20-NB%20%26%20-NS%20NB-IoT%20models/#H2.AttachNetwork]].
245 245  
246 -1. Set up sensor to point to IoT Server. See instruction of [[Configure to Connect Different Servers>>url:http://wiki.dragino.com/xwiki/bin/view/Main/General%20Configure%20to%20Connect%20to%20IoT%20server%20for%20-NB%20%26%20-NS%20NB-IoT%20models/#H3.Configuretoconnecttodifferentservers]].
242 +(% style="color:blue" %)**Add APP EUI in the application**
247 247  
248 -Below shows result of different server as a glance.
249 249  
245 +[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LSN50v2-S31-S31B%20LoRaWAN%20Temperature%20%26%20Humidity%20Sensor%20User%20Manual/WebHome/image-20220611161308-5.png?width=742&height=601&rev=1.1||alt="图片-20220611161308-5.png"]]
250 250  
251 -|**Servers**|**Dash Board**|**Comments**
252 -|[[Node-Red>>url:http://wiki.dragino.com/xwiki/bin/view/Main/General%20Configure%20to%20Connect%20to%20IoT%20server%20for%20-NB%20%26%20-NS%20NB-IoT%20models/#H3.5A0Node-RedA028viaA0MQTT29]]|[[image:image-20230819113244-8.png]]|
253 -|[[DataCake>>url:http://wiki.dragino.com/xwiki/bin/view/Main/General%20Configure%20to%20Connect%20to%20IoT%20server%20for%20-NB%20%26%20-NS%20NB-IoT%20models/#H3.4Datacake]]|[[image:image-20230819113244-9.png]]|
254 -|[[Tago.IO>>url:http://wiki.dragino.com/xwiki/bin/view/Main/General%20Configure%20to%20Connect%20to%20IoT%20server%20for%20-NB%20%26%20-NS%20NB-IoT%20models/#H3.7A0Tago.ioA028viaA0MQTT29]]| |
255 -|[[General UDP>>url:http://wiki.dragino.com/xwiki/bin/view/Main/General%20Configure%20to%20Connect%20to%20IoT%20server%20for%20-NB%20%26%20-NS%20NB-IoT%20models/#H3.1GeneralA0UDPA0Connection]]|Raw Payload. Need Developer to design Dash Board|
256 -|[[General MQTT>>url:http://wiki.dragino.com/xwiki/bin/view/Main/General%20Configure%20to%20Connect%20to%20IoT%20server%20for%20-NB%20%26%20-NS%20NB-IoT%20models/#H3.2GeneralA0MQTTA0Connection]]|Raw Payload. Need Developer to design Dash Board|
257 -|[[ThingSpeak>>url:http://wiki.dragino.com/xwiki/bin/view/Main/General%20Configure%20to%20Connect%20to%20IoT%20server%20for%20-NB%20%26%20-NS%20NB-IoT%20models/#H3.3A0ThingSpeakA028viaA0MQTT29]]|[[image:image-20230819113244-10.png]]|
258 -|[[ThingsBoard>>url:http://wiki.dragino.com/xwiki/bin/view/Main/General%20Configure%20to%20Connect%20to%20IoT%20server%20for%20-NB%20%26%20-NS%20NB-IoT%20models/#H3.6A0ThingsBoard.CloudA028viaA0MQTT29]]|[[image:image-20230819113244-11.png]]|
259 -| | |
260 260  
248 +(% style="color:blue" %)**Add APP KEY**
261 261  
250 +[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LSN50v2-S31-S31B%20LoRaWAN%20Temperature%20%26%20Humidity%20Sensor%20User%20Manual/WebHome/image-20220611161308-6.png?width=744&height=485&rev=1.1||alt="图片-20220611161308-6.png"]]
262 262  
263 -(% style="color:blue" %)**1D Version**(%%): This version has 1NCE SIM card pre-installed and configure to send value to DataCake. User Just need to select the sensor type in DataCake and Activate S31-NB and user will be able to see data in DataCake. See here for [[DataCake Config Instruction>>url:http://wiki.dragino.com/xwiki/bin/view/Main/General%20Configure%20to%20Connect%20to%20IoT%20server%20for%20-NB%20%26%20-NS%20NB-IoT%20models/#H3.4Datacake]].
264 264  
253 +(% style="color:blue" %)**Step 2:**(%%) Activate on S31x-LB
265 265  
266 -== 2.2 ​Payload Types ==
267 267  
256 +Press the button for 5 seconds to activate the S31x-LB.
268 268  
269 -To meet different server requirement, S31-NB supports different payload type.
258 +(% style="color:green" %)**Green led**(%%) will fast blink 5 times, device will enter (% style="color:blue" %)**OTA mode**(%%) for 3 seconds. And then start to JOIN LoRaWAN network. (% style="color:green" %)**Green led**(%%) will solidly turn on for 5 seconds after joined in network.
270 270  
271 -Includes:
260 +After join success, it will start to upload messages to TTN and you can see the messages in the panel.
272 272  
273 -* [[General JSON format payload>>path:#General_Json]]. (Type=5)
274 -* [[HEX format Payload>>path:#HEX_Payload]]. (Type=0)
275 -* [[ThingSpeak Format>>path:#ThingSpeak_Payload]]. (Type=1)
276 -* [[ThingsBoard Format>>path:#ThingsBoard_Payload]]. (Type=3)
277 277  
263 +== 2.3 ​Uplink Payload ==
278 278  
279 -User can specify the payload type when choose the connection protocol. Example:
265 +=== 2.3.1 Device Status, FPORT~=5 ===
280 280  
281 -(% style="color:#037691" %)**AT+PRO=2,0** (%%) ~/~/Use UDP Connection & hex Payload
282 282  
283 -(% style="color:#037691" %)**AT+PRO=2,5** (%%) ~/~/ Use UDP Connection & Json Payload
268 +Users can use the downlink command(**0x26 01**) to ask S31x-LB to send device configure detail, include device configure status. S31x-LB will uplink a payload via FPort=5 to server.
284 284  
285 -(% style="color:#037691" %)**AT+PRO=3,5 ** (%%) ~/~/ Use MQTT Connection & Json Payload
270 +The Payload format is as below.
286 286  
287 287  
288 -=== 2.2.1 General Json Format (Type=5) ===
273 +(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
274 +|(% colspan="6" style="background-color:#d9e2f3; color:#0070c0" %)**Device Status (FPORT=5)**
275 +|(% style="width:103px" %)**Size (bytes)**|(% style="width:72px" %)**1**|**2**|(% style="width:91px" %)**1**|(% style="width:86px" %)**1**|(% style="width:44px" %)**2**
276 +|(% style="width:103px" %)**Value**|(% style="width:72px" %)Sensor Model|Firmware Version|(% style="width:91px" %)Frequency Band|(% style="width:86px" %)Sub-band|(% style="width:44px" %)BAT
289 289  
290 -This is the General Json Format. As below:
278 +Example parse in TTNv3
291 291  
280 +[[image:image-20230524144422-1.png||height="174" width="1080"]]
292 292  
293 -(% style="color:#4472C4" %)**{"IMEI":866207053462762,"temperature":29.2,"humidity":54.2,"battery":3.27,"signal":24,"Model":S31x-NB, "1":{28.2,48.3,2023/08/10 08:00:37},"2":{28.1,49.1,2023/08/10 07:57:37},"3":{28.1,48.5,2023/08/10 07:54:37},"4":{28.2,48.6,2023/08/10 07:51:37},"5":{28.1,48.9,2023/08/10 07:48:37},"6":{28.2,48.8,2023/08/10 07:45:37},"7":{28.2,48.8,2023/08/10 07:42:37},"8":{28.0,48.8,2023/08/10 07:39:37}}**
294 294  
283 +(% style="color:#037691" %)**Sensor Model**(%%): For S31x-LB, this value is 0x0A
295 295  
285 +(% style="color:#037691" %)**Firmware Version**(%%): 0x0100, Means: v1.0.0 version
296 296  
297 -(% style="color:red" %)Notice, from above payload:
287 +(% style="color:#037691" %)**Frequency Band**:
298 298  
299 -* Temperature , Humidity , Battery & Signal are the value at uplink time.
289 +0x01: EU868
300 300  
301 -* Json entry 1 ~~ 8 are the last 1 ~~ 8 sampling data as specify by (% style="color:#037691" %)**AT+NOUD=8 ** (%%)Command. Each entry includes (from left to right): Temperature, Humidity, Sampling time.
291 +0x02: US915
302 302  
293 +0x03: IN865
303 303  
295 +0x04: AU915
304 304  
297 +0x05: KZ865
305 305  
306 -=== 2.2.2 HEX format Payload(Type=0) ===
299 +0x06: RU864
307 307  
301 +0x07: AS923
308 308  
309 -This is the HEX Format. As below:
303 +0x08: AS923-1
310 310  
311 -(% style="color:#4472C4" %)**f86620705346276200640cba16010000000011011801e864d49c2d011a01e364d49925011901eb64d49871011901e564d497bd011a01e664d49709011901e964d49655011a01e864d495a1011a01e864d494ed011801e864d49439**
305 +0x09: AS923-2
312 312  
307 +0x0a: AS923-3
313 313  
314 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image001.png]]
309 +0x0b: CN470
315 315  
311 +0x0c: EU433
316 316  
317 -(% style="color:blue" %)**Version:**
313 +0x0d: KR920
318 318  
319 -These bytes include the hardware and software version.
315 +0x0e: MA869
320 320  
321 -(% style="color:#037691" %)**Higher byte:**(%%) Specify Sensor Model: 0x00 for S31B-NB & S31-NB
322 322  
323 -(% style="color:#037691" %)**Lower byte:**(%%) Specify the software version: 0x64=100, means firmware version 100
318 +(% style="color:#037691" %)**Sub-Band**:
324 324  
320 +AU915 and US915:value 0x00 ~~ 0x08
325 325  
326 -(% style="color:#037691" %)**BAT (Battery Info):**
322 +CN470: value 0x0B ~~ 0x0C
327 327  
328 -Ex1: 0x0CBA = 3258mV
324 +Other Bands: Always 0x00
329 329  
330 330  
331 -(% style="color:blue" %)**Signal Strength:**
327 +(% style="color:#037691" %)**Battery Info**:
332 332  
333 -NB-IoT Network signal Strength.
329 +Check the battery voltage.
334 334  
335 -**Ex1: 0x16 = 22**
331 +Ex1: 0x0B45 = 2885mV
336 336  
337 -**0**  -113dBm or less
333 +Ex2: 0x0B49 = 2889mV
338 338  
339 -**1**  -111dBm
340 340  
341 -**2...30** -109dBm... -53dBm
336 +=== 2.3.2  Sensor Data. FPORT~=2 ===
342 342  
343 -**31**   -51dBm or greater
344 344  
345 -**99**    Not known or not detectable
339 +Sensor Data is uplink via FPORT=2
346 346  
341 +(% border="1" cellspacing="5" style="background-color:#f2f2f2; width:500px" %)
342 +|=(% style="width: 60px;background-color:#D9E2F3;color:#0070C0" %)(((
343 +**Size(bytes)**
344 +)))|=(% style="width: 40px;background-color:#D9E2F3;color:#0070C0" %)2|=(% style="width: 90px;background-color:#D9E2F3;color:#0070C0" %)4|=(% style="width: 150px; background-color: #D9E2F3;color:#0070C0" %)1|=(% style="width: 80px; background-color: #D9E2F3;color:#0070C0" %)**2**|=(% style="width: 80px; background-color: #D9E2F3;color:#0070C0" %)2
345 +|(% style="width:99px" %)Value|(% style="width:69px" %)(((
346 +Battery
347 +)))|(% style="width:130px" %)(((
348 +Unix TimeStamp
349 +)))|(% style="width:194px" %)(((
350 +Alarm Flag & MOD& Level of PA8
351 +)))|(% style="width:106px" %)(((
352 +Temperature
353 +)))|(% style="width:97px" %)(((
354 +Humidity
355 +)))
347 347  
348 -(% style="color:blue" %)**Temperature: **
357 +[[image:image-20230524144456-2.png||height="180" width="1142"]]
349 349  
359 +
360 +==== (% style="color:#4472c4" %)**Battery**(%%) ====
361 +
362 +Sensor Battery Level.
363 +
364 +Ex1: 0x0B45 = 2885mV
365 +
366 +Ex2: 0x0B49 = 2889mV
367 +
368 +
369 +==== (% style="color:#4472c4" %)**Temperature**(%%) ====
370 +
371 +**Example**:
372 +
350 350  If payload is: 0105H:  (0105 & 8000 == 0), temp = 0105H /10 = 26.1 degree
351 351  
352 352  If payload is: FF3FH :  (FF3F & 8000 == 1) , temp = (FF3FH - 65536)/10 = -19.3 degrees.
353 353  
354 -(FF3F & 8000：Judge whether the highest bit is 1, when the highest bit is 1, it is negative)
377 +（FF3F & 8000：Judge whether the highest bit is 1, when the highest bit is 1, it is negative）
355 355  
356 356  
380 +==== (% style="color:#4472c4" %)**Humidity**(%%) ====
357 357  
358 -(% style="color:blue" %)**Humidity:   **
359 359  
360 -Read:0295(H)=661(D)    Value:  661 / 10=66.1, So 66.1%
383 +Read:0x(0197)=412    Value:  412 / 10=41.2, So 41.2%
361 361  
362 362  
363 -(% style="color:blue" %)**TimeStamp:   **
386 +==== (% style="color:#4472c4" %)**Alarm Flag & MOD & Level of PA8**(%%) ====
364 364  
365 -Unit TimeStamp Example: 64d49439(H) = 1691653177(D)
366 366  
367 -Put the decimal value into this link(https:~/~/www.epochconverter.com/) to get the time.
389 +**Example:**
368 368  
391 +If payload & 0x01 = 0x01  **~-~->** This is an Alarm Message.It means that the temperature and humidity exceed the alarm value or trigger an interrupt.
369 369  
370 -=== 2.2.3 ThingsBoard Payload(Type=3) ===
393 +If payload & 0x01 = 0x00  **~-~->** This is a normal uplink message, no alarm.
371 371  
372 -Type3 payload special design for ThingsBoard, it will also configure other default server to ThingsBoard.
395 +If payload & 0x80>>7 = 0x01  **~-~->** The PA8 is low level.
373 373  
397 +If payload & 0x80>>7 =0x00  **~-~->** The PA8 is high level.
374 374  
375 -(% style="color:#4472C4" %)**{"IMEI":866207053462762,"temperature":29.2,"humidity":54.2,"battery":3.27,"signal":24}**
399 +If payload >> 2 = 0x00  **~-~->**  means MOD=1, This is a sampling uplink message.
376 376  
401 +If payload >> 2 = 0x31  **~-~->**  means MOD=31, this message is a reply message for polling, this message contains the alarm settings. see [[this link>>path:#HPolltheAlarmsettings:]] for detail. 
377 377  
378 -=== 2.2.4 ThingSpeak Payload(Type=1) ===
379 379  
380 -This payload meets ThingSpeak platform requirement. It includes only four fields. Form 1~~4 are:
404 +== 2.4 Payload Decoder file ==
381 381  
382 -Temperature, Humidity, Battery & Signal. This payload type only valid for ThingsSpeak Platform
383 383  
407 +In TTN, use can add a custom payload so it shows friendly reading
384 384  
385 -As below:
409 +In the page (% style="color:#037691" %)**Applications ~-~-> Payload Formats ~-~-> Custom ~-~-> decoder**(%%) to add the decoder from:
386 386  
387 -(% style="color:#4472C4" %)**field1=27.9&field2=49.9&field3=3.23&field4=28**
411 +[[https:~~/~~/github.com/dragino/dragino-end-node-decoder/tree/main/S31-LB%26S31B-LB>>https://github.com/dragino/dragino-end-node-decoder/tree/main/S31-LB%26S31B-LB]]
388 388  
389 389  
390 -== 2.3 Test Uplink and Change Update Interval ==
414 +== 2.5 Datalog Feature ==
391 391  
392 392  
393 -By default, Sensor will send uplinks (% style="color:blue" %)**every 2 hours**(%%) & AT+NOUD=8
417 +Datalog Feature is to ensure IoT Server can get all sampling data from Sensor even if the LoRaWAN network is down. For each sampling, S31x-LB will store the reading for future retrieving purposes.
394 394  
395 395  
396 -User can use below commands to change the (% style="color:blue" %)**uplink interval**.
420 +=== 2.5.1 Ways to get datalog via LoRaWAN ===
397 397  
398 -(% style="color:#037691" %)**~ AT+TDC=600      ** (%%) ~/~/ Set Update Interval to 600s
399 399  
423 +Set [[PNACKMD=1>>||anchor="H2.5.4DatalogUplinkpayload28FPORT3D329"]], S31x-LB will wait for ACK for every uplink, when there is no LoRaWAN network,S31x-LB will mark these records with non-ack messages and store the sensor data, and it will send all messages (10s interval) after the network recovery.
400 400  
401 -User can also push the button for more than 1 seconds to activate an uplink.
425 +* (((
426 +a) S31x-LB will do an ACK check for data records sending to make sure every data arrive server.
427 +)))
428 +* (((
429 +b) S31x-LB will send data in **CONFIRMED Mode** when PNACKMD=1, but S31x-LB won't re-transmit the packet if it doesn't get ACK, it will just mark it as a NONE-ACK message. In a future uplink if S31x-LB gets a ACK, S31x-LB will consider there is a network connection and resend all NONE-ACK messages.
430 +)))
402 402  
432 +Below is the typical case for the auto-update datalog feature (Set PNACKMD=1)
403 403  
434 +[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LHT65N%20LoRaWAN%20Temperature%20%26%20Humidity%20Sensor%20Manual/WebHome/image-20220703111700-2.png?width=1119&height=381&rev=1.1||alt="图片-20220703111700-2.png" height="381" width="1119"]]
404 404  
405 405  
406 -== 2.4 Multi-Samplings and One uplink ==
437 +=== 2.5.2 Unix TimeStamp ===
407 407  
408 408  
409 -To save battery life, S31-NB will sample temperature & humidity data every 15 minutes and send one uplink every 2 hours. So each uplink it will include 8 stored data + 1 real-time data. They are defined by:
440 +S31x-LB uses Unix TimeStamp format based on
410 410  
411 -* (% style="color:#037691" %)**AT+TR=900**   (%%)  ~/~/  The unit is seconds, and the default is to record data once every 900 seconds (15 minutes, the minimum can be set to 180 seconds)
442 +[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LHT65N%20LoRaWAN%20Temperature%20%26%20Humidity%20Sensor%20Manual/WebHome/image-20220523001219-11.png?width=627&height=97&rev=1.1||alt="图片-20220523001219-11.png" height="97" width="627"]]
412 412  
413 -* (% style="color:#037691" %)**AT+NOUD=8**  (%%)~/~/   The device uploads 8 sets of recorded data by default. Up to 32 sets of record data can be uploaded.
444 +User can get this time from link:  [[https:~~/~~/www.epochconverter.com/>>url:https://www.epochconverter.com/]] :
414 414  
446 +Below is the converter example
415 415  
416 -The diagram below explains the relationship between TR, NOUD, and TDC more clearly:
448 +[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LHT65N%20LoRaWAN%20Temperature%20%26%20Humidity%20Sensor%20Manual/WebHome/image-20220523001219-12.png?width=720&height=298&rev=1.1||alt="图片-20220523001219-12.png" height="298" width="720"]]
417 417  
418 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image001.png||alt="IMG_256"]]
419 419  
451 +So, we can use AT+TIMESTAMP=1611889405 or downlink 3060137afd00 to set the current time 2021 – Jan ~-~- 29 Friday 03:03:25
420 420  
421 -== 2.5 Humidity and Temperature alarm function ==
422 422  
454 +=== 2.5.3 Set Device Time ===
423 423  
424 -On each sampling define by AT+TR ( default 900s or 15 minutes), when the value exceed the range, it will trigger an Alarm and immediately sends a uplink.
425 425  
457 +User need to set (% style="color:blue" %)**SYNCMOD=1**(%%) to enable sync time via MAC command.
426 426  
427 -(% style="color:blue" %)**AT Commands:**
459 +Once S31x-LB Joined LoRaWAN network, it will send the MAC command (DeviceTimeReq) and the server will reply with (DeviceTimeAns) to send the current time to S31x-LB. If S31x-LB fails to get the time from the server, S31x-LB will use the internal time and wait for next time request (AT+SYNCTDC to set the time request period, default is 10 days).
428 428  
429 -(% style="color:#037691" %)**AT+ SHHUM=min,max**
461 +(% style="color:red" %)**Note: LoRaWAN Server need to support LoRaWAN v1.0.3(MAC v1.0.3) or higher to support this MAC command feature, Chirpstack,TTN V3 v3 and loriot support but TTN V3 v2 doesn't support. If server doesn't support this command, it will through away uplink packet with this command, so user will lose the packet with time request for TTN V3 v2 if SYNCMOD=1.**
430 430  
431 -Example: AT+ SHHUM=50,80 ~/~/ Alarm when humidity lower than 50 or higher than 80.
432 432  
464 +=== 2.5.4 Datalog Uplink payload (FPORT~=3) ===
433 433  
434 -(% style="color:#037691" %)**AT+ SHTEMP=min,max**
435 435  
436 -Example: AT+ SHTEMP=20,30 ~/~/ Alarm when temperature lower than 20 or higher than 30
467 +The Datalog uplinks will use below payload format.
437 437  
469 +**Retrieval data payload:**
438 438  
439 -(% style="color:red" %)**Notice:**
471 +(% border="1" cellspacing="5" style="background-color:#f2f2f2; width:500px" %)
472 +|=(% style="width: 60px;background-color:#D9E2F3;color:#0070C0" %)(((
473 +**Size(bytes)**
474 +)))|=(% style="width: 40px; background-color:#D9E2F3;color:#0070C0" %)**2**|=(% style="width: 55px; background-color:#D9E2F3;color:#0070C0" %)**2**|=(% style="width: 65px; background-color:#D9E2F3;color:#0070C0" %)**2**|=(% style="width: 180px; background-color:#D9E2F3;color:#0070C0" %)**1**|=(% style="width: 100px; background-color:#D9E2F3;color:#0070C0" %)**4**
475 +|(% style="width:103px" %)Value|(% style="width:68px" %)(((
476 +ignore
477 +)))|(% style="width:104px" %)(((
478 +(((
479 +Humidity
480 +)))
440 440  
441 -* To disable Alarm, user can set min and max to same value , such as (% style="color:#037691" %)**AT+SHTEMP=0,0.**
482 +(((
483 +
484 +)))
485 +)))|(% style="width:87px" %)(((
486 +Temperature
487 +)))|(% style="width:178px" %)(((
488 +Poll message flag & Alarm Flag& Level of PA8
489 +)))|(% style="width:137px" %)Unix Time Stamp
442 442  
443 -* If user only want to send only min or max, user can set the alarm to a value that device won’t reach. For example: (% style="color:#037691" %)**AT+SHTEMP=-80,0.**
491 +**Poll message flag & Alarm Flag & Level of PA8:**
444 444  
493 +[[image:image-20230524114302-1.png||height="115" width="736"]]
445 445  
446 446  
496 +**No ACK Message**:  1: This message means this payload is fromn Uplink Message which doesn't get ACK from the server before ( for **PNACKMD=1** feature)
447 447  
498 +**Poll Message Flag**: 1: This message is a poll message reply.
448 448  
500 +* Poll Message Flag is set to 1.
449 449  
450 -== 2.6 Trggier an uplink by external interrupt ==
502 +* Each data entry is 11 bytes, to save airtime and battery, devices will send max bytes according to the current DR and Frequency bands.
451 451  
504 +For example, in US915 band, the max payload for different DR is:
452 452  
453 -S31-NB has an external trigger interrupt function. Users can use the PB15 pin to trigger the upload of data packets.
506 +**a) DR0:** max is 11 bytes so one entry of data
454 454  
455 -(% style="color:blue" %)**AT command:**
508 +**b) DR1:** max is 53 bytes so devices will upload 4 entries of data (total 44 bytes)
456 456  
457 -* (% style="color:#037691" %)**AT+INTMOD **(%%)  ~/~/ Set the trigger interrupt mode
510 +**c) DR2:** total payload includes 11 entries of data
458 458  
459 -* (% style="color:#037691" %)**AT+INTMOD=0 **(%%)   ~/~/Disable Interrupt
512 +**d) DR3: **total payload includes 22 entries of data.
460 460  
461 -* (% style="color:#037691" %)**AT+INTMOD=1 **(%%)  ~/~/Trigger by rising and falling edge
514 +If devise doesn't have any data in the polling time. Device will uplink 11 bytes of 0   
462 462  
463 -* (% style="color:#037691" %)**AT+INTMOD=2 **(%%)  ~/~/Trigger by falling edge
516 +**Example:**
464 464  
465 -* (% style="color:#037691" %)**AT+INTMOD=3  **(%%)  ~/~/Trigger by rising edge
518 +If S31x-LB has below data inside Flash:
466 466  
520 +[[image:image-20230524114654-2.png]]
467 467  
468 468  
523 +If user sends below downlink command: 31646D84E1646D856C05
469 469  
525 +Where : Start time: 646D84E1 = time 23/5/24 03:30:41
470 470  
527 + Stop time: 646D856C= time 23/5/24 03:33:00
528 +
529 +
530 +**S31x-LB will uplink this payload.**
531 +
532 +[[image:image-20230524114826-3.png||height="448" width="1244"]]
533 +
534 +(((
535 +00 00 02 36 01 10 40 64 6D 84 E1 00 00 02 37 01 10 40 64 6D 84 F8 00 00 02 37 01 0F 40 64 6D 85 04 00 00 02 3A 01 0F 40 64 6D 85 18 00 00 02 3C 01 0F 40 64 6D 85 36 00 00 02 3D 01 0E 40 64 6D 85 3F 00 00 02 3F 01 0E 40 64 6D 85 60 00 00 02 40 01 0E 40 64 6D 85 6A
536 +)))
537 +
538 +(((
539 +Where the first 11 bytes is for the first entry:
540 +)))
541 +
542 +(((
543 +00 00 02 36 01 10 40 64 6D 84 E1
544 +)))
545 +
546 +(((
547 +**Hum**=0x0236/10=56.6
548 +)))
549 +
550 +(((
551 +**Temp**=0x0110/10=27.2
552 +)))
553 +
554 +(((
555 +**poll message flag & Alarm Flag & Level of PA8**=0x40,means reply data,sampling uplink message,the PA8 is low level.
556 +)))
557 +
558 +(((
559 +**Unix time** is 0x646D84E1=1684899041s=23/5/24 03:30:41
560 +)))
561 +
562 +
563 +(% aria-label="数据 URI 图像图像小部件" contenteditable="false" role="region" style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220,220,220,0.5); display:none" tabindex="-1" %)[[image:data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==||alt="数据 URI 图片" data-widget="image" draggable="true" height="15" role="presentation" title="单击并拖动以移动" width="15"]](% aria-label="数据 URI 图像图像小部件" contenteditable="false" role="region" style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220, 220, 220, 0.5); display:none" tabindex="-1" %)[[image:data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==||alt="数据 URI 图片" draggable="true" height="15" role="presentation" title="单击并拖动以移动" width="15"]](% aria-label="数据 URI 图像图像小部件" contenteditable="false" role="region" style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220,220,220,0.5); display:none" tabindex="-1" title="单击并拖动以调整大小" %)的(% aria-label="数据 URI 图像图像小部件" contenteditable="false" role="region" style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220,220,220,0.5); display:none" tabindex="-1" %)[[image:data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==||alt="数据 URI 图片" data-widget="image" draggable="true" height="15" role="presentation" title="单击并拖动以移动" width="15"]](% aria-label="数据 URI 图像图像小部件" contenteditable="false" role="region" style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220, 220, 220, 0.5); display:none" tabindex="-1" %)[[image:data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==||alt="数据 URI 图片" draggable="true" height="15" role="presentation" title="单击并拖动以移动" width="15"]](% aria-label="数据 URI 图像图像小部件" contenteditable="false" role="region" style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220,220,220,0.5); display:none" tabindex="-1" title="单击并拖动以调整大小" %)的
564 +
565 +== 2.6 Temperature Alarm Feature ==
566 +
567 +
568 +S31x-LB work flow with Alarm feature.
569 +
570 +
571 +[[image:image-20230524110125-3.png||height="768" width="1115"]]
572 +
573 +
574 +
575 +== 2.7 Frequency Plans ==
576 +
577 +
578 +The S31x-LB uses OTAA mode and below frequency plans by default. If user want to use it with different frequency plan, please refer the AT command sets.
579 +
580 +[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20Frequency%20Band/>>http://wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20Frequency%20Band/]]
581 +
582 +
583 +== 2.8 ​Firmware Change Log ==
584 +
585 +
586 +**Firmware download link: **[[https:~~/~~/www.dropbox.com/sh/fis3g6nmhv0eokg/AAC6BcCZaX4BdqZkduUvZ3jIa?dl=0>>https://www.dropbox.com/sh/fis3g6nmhv0eokg/AAC6BcCZaX4BdqZkduUvZ3jIa?dl=0]]
587 +
588 +
471 471  = 3. Configure S31x-LB =
472 472  
473 473  == 3.1 Configure Methods ==
... ... @@ -479,6 +479,7 @@
479 479  * AT Command via UART Connection : See [[UART Connection>>http://wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H2.3UARTConnectionforSN50v3basemotherboard]].
480 480  * LoRaWAN Downlink.  Instruction for different platforms: See [[IoT LoRaWAN Server>>http://wiki.dragino.com/xwiki/bin/view/Main/]] section.
481 481  
600 +
482 482  == 3.2 General Commands ==
483 483  
484 484  
... ... @@ -526,6 +526,7 @@
526 526  * Example 1: Downlink Payload: 0100001E  ~/~/  Set Transmit Interval (TDC) = 30 seconds
527 527  * Example 2: Downlink Payload: 0100003C  ~/~/  Set Transmit Interval (TDC) = 60 seconds
528 528  
648 +
529 529  === 3.3.2 Get Device Status ===
530 530  
531 531  
... ... @@ -609,6 +609,7 @@
609 609  
610 610  * Alarm & MOD bit is 0x7C, 0x7C >> 2 = 0x31: Means this message is the Alarm settings message.
611 611  
732 +
612 612  === 3.3.7 Set Interrupt Mode ===
613 613  
614 614  
... ... @@ -642,6 +642,7 @@
642 642  * Example 1: Downlink Payload: 06000000  ~/~/  Turn off interrupt mode
643 643  * Example 2: Downlink Payload: 06000003  ~/~/  Set the interrupt mode to rising edge trigger
644 644  
766 +
645 645  === 3.3.8 Set Power Output Duration ===
646 646  
647 647  
... ... @@ -670,6 +670,7 @@
670 670  * Example 1: Downlink Payload: 070000  **~-~-->**  AT+5VT=0
671 671  * Example 2: Downlink Payload: 0701F4  **~-~-->**  AT+5VT=500
672 672  
795 +
673 673  = 4. Battery & Power Consumption =
674 674  
675 675  
... ... @@ -696,6 +696,7 @@
696 696  * (Recommanded way) OTA firmware update via wireless : **[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Firmware%20OTA%20Update%20for%20Sensors/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Firmware%20OTA%20Update%20for%20Sensors/]]**
697 697  * Update through UART TTL interface : **[[Instruction>>url:http://wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware]]**.
698 698  
822 +
699 699  = 6. FAQ =
700 700  
701 701  
... ... @@ -723,6 +723,7 @@
723 723  
724 724  * (% style="color:red" %)**CN470**(%%): LoRaWAN CN470 band
725 725  
850 +
726 726  = 8. ​Packing Info =
727 727  
728 728  
... ... @@ -740,6 +740,7 @@
740 740  
741 741  * Weight / pcs : g
742 742  
868 +
743 743  = 9. Support =
744 744  
745 745  
... ... @@ -746,5 +746,3 @@
746 746  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
747 747  
748 748  * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[Support@dragino.cc>>mailto:Support@dragino.cc]].
749 -
750 -(% style="display:none" %) (%%)
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