Changes for page RS485-BL – Waterproof RS485 to LoRaWAN Converter
Last modified by Xiaoling on 2025/04/23 15:57
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... ... @@ -1,13 +1,9 @@ 1 1 (% style="text-align:center" %) 2 -[[image:1652947681187-144.png||height=" 385" width="385"]]2 +[[image:1652947681187-144.png||height="404" width="404"]] 3 3 4 4 5 5 6 6 7 -**RS485-BL – Waterproof RS485 to LoRaWAN Converter User Manual** 8 - 9 - 10 - 11 11 **Table of Contents:** 12 12 13 13 {{toc/}} ... ... @@ -96,6 +96,7 @@ 96 96 97 97 98 98 95 + 99 99 == 1.3 Features == 100 100 101 101 * LoRaWAN Class A & Class C protocol (default Class A) ... ... @@ -109,6 +109,7 @@ 109 109 110 110 111 111 109 + 112 112 == 1.4 Applications == 113 113 114 114 * Smart Buildings & Home Automation ... ... @@ -120,6 +120,7 @@ 120 120 121 121 122 122 121 + 123 123 == 1.5 Firmware Change log == 124 124 125 125 [[RS485-BL Image files – Download link and Change log>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/RS485-BL/Firmware/||style="background-color: rgb(255, 255, 255);"]] ... ... @@ -130,29 +130,47 @@ 130 130 ((( 131 131 132 132 132 +((( 133 133 v1.4 134 134 ))) 135 +))) 135 135 136 136 ((( 138 +((( 137 137 ~1. Change Power IC to TPS22916 138 138 ))) 141 +))) 139 139 143 +((( 144 + 145 +))) 140 140 141 141 ((( 148 +((( 142 142 v1.3 143 143 ))) 151 +))) 144 144 145 145 ((( 154 +((( 146 146 ~1. Change JP3 from KF350-8P to KF350-11P, Add one extra interface for I2C and one extra interface for one-wire 147 147 ))) 157 +))) 148 148 159 +((( 160 + 161 +))) 149 149 150 150 ((( 164 +((( 151 151 v1.2 152 152 ))) 167 +))) 153 153 154 154 ((( 170 +((( 155 155 Release version 172 +))) 156 156 157 157 158 158 ))) ... ... @@ -246,84 +246,130 @@ 246 246 247 247 === 3.3.1 onfigure UART settings for RS485 or TTL communication === 248 248 266 +((( 249 249 RS485-BL can connect to either RS485 sensors or TTL sensor. User need to specify what type of sensor need to connect. 268 +))) 250 250 270 +((( 251 251 **~1. RS485-MODBUS mode:** 272 +))) 252 252 274 +((( 253 253 AT+MOD=1 ~/~/ Support RS485-MODBUS type sensors. User can connect multiply RS485 , Modbus sensors to the A / B pins. 276 +))) 254 254 278 +((( 255 255 **2. TTL mode:** 280 +))) 256 256 282 +((( 257 257 AT+MOD=2 ~/~/ Support TTL Level sensors, User can connect one TTL Sensor to the TXD/RXD/GND pins. 284 +))) 258 258 286 +((( 259 259 RS485-BL default UART settings is **9600, no parity, stop bit 1**. If the sensor has a different settings, user can change the RS485-BL setting to match. 288 +))) 260 260 261 -(% border="1" style="background-color:#ffffcc; color:green; width:795px" %) 262 -|((( 290 +(% border="1" cellspacing="10" style="background-color:#ffffcc; color:green; width:510px" %) 291 +|=(% style="width: 80px;" %)((( 292 +((( 263 263 **AT Commands** 264 -)))|(% style="width:285px" %)((( 294 +))) 295 +)))|=(% style="width: 210px;" %)((( 296 +((( 265 265 **Description** 266 -)))|(% style="width:347px" %)((( 298 +))) 299 +)))|=(% style="width: 210px;" %)((( 300 +((( 267 267 **Example** 268 268 ))) 269 -|((( 303 +))) 304 +|(% style="width:80px" %)((( 305 +((( 270 270 AT+BAUDR 271 -)))|(% style="width:285px" %)((( 307 +))) 308 +)))|(% style="width:210px" %)((( 309 +((( 272 272 Set the baud rate (for RS485 connection). Default Value is: 9600. 273 -)))|(% style="width:347px" %)((( 311 +))) 312 +)))|(% style="width:210px" %)((( 274 274 ((( 314 +((( 275 275 AT+BAUDR=9600 276 276 ))) 317 +))) 277 277 278 278 ((( 320 +((( 279 279 Options: (1200,2400,4800,14400,19200,115200) 280 280 ))) 281 281 ))) 282 -|((( 324 +))) 325 +|(% style="width:80px" %)((( 326 +((( 283 283 AT+PARITY 284 -)))|(% style="width:285px" %)((( 328 +))) 329 +)))|(% style="width:210px" %)((( 285 285 ((( 331 +((( 286 286 Set UART parity (for RS485 connection) 287 287 ))) 334 +))) 288 288 289 289 ((( 337 +((( 290 290 Default Value is: no parity. 291 291 ))) 292 -)))|(% style="width:347px" %)((( 340 +))) 341 +)))|(% style="width:210px" %)((( 293 293 ((( 343 +((( 294 294 AT+PARITY=0 295 295 ))) 346 +))) 296 296 297 297 ((( 349 +((( 298 298 Option: 0: no parity, 1: odd parity, 2: even parity 299 299 ))) 300 300 ))) 301 -|((( 353 +))) 354 +|(% style="width:80px" %)((( 355 +((( 302 302 AT+STOPBIT 303 -)))|(% style="width:285px" %)((( 357 +))) 358 +)))|(% style="width:210px" %)((( 304 304 ((( 360 +((( 305 305 Set serial stopbit (for RS485 connection) 306 306 ))) 363 +))) 307 307 308 308 ((( 366 +((( 309 309 Default Value is: 1bit. 310 310 ))) 311 -)))|(% style="width:347px" %)((( 369 +))) 370 +)))|(% style="width:210px" %)((( 312 312 ((( 372 +((( 313 313 AT+STOPBIT=0 for 1bit 314 314 ))) 375 +))) 315 315 316 316 ((( 378 +((( 317 317 AT+STOPBIT=1 for 1.5 bit 318 318 ))) 381 +))) 319 319 320 320 ((( 384 +((( 321 321 AT+STOPBIT=2 for 2 bits 322 322 ))) 323 323 ))) 388 +))) 324 324 325 - 326 - 327 327 === 3.3.2 Configure sensors === 328 328 329 329 ((( ... ... @@ -334,19 +334,26 @@ 334 334 When user issue an (% style="color:#4f81bd" %)**AT+CFGDEV**(%%) command, Each (% style="color:#4f81bd" %)**AT+CFGDEV**(%%) equals to send a command to the RS485 or TTL sensors. This command will only run when user input it and won’t run during each sampling. 335 335 ))) 336 336 337 -(% border="1" style="background-color:#ffffcc; color:green; width:806px" %) 338 -|**AT Commands**|(% style="width:418px" %)**Description**|(% style="width:256px" %)**Example** 339 -|AT+CFGDEV|(% style="width:418px" %)((( 400 +(% border="1" cellspacing="10" style="background-color:#ffffcc; color:green; width:510px" %) 401 +|=(% style="width: 80px;" %)**AT Commands**|=(% style="width: 210px;" %)**Description**|=(% style="width: 210px;" %)**Example** 402 +|AT+CFGDEV|(% style="width:80px" %)((( 403 +((( 340 340 This command is used to configure the RS485/TTL devices; they won’t be used during sampling. 405 +))) 341 341 407 +((( 342 342 AT+CFGDEV=xx xx xx xx xx xx xx xx xx xx xx xx, 409 +))) 343 343 411 +((( 344 344 mm: 0: no CRC, 1: add CRC-16/MODBUS in the end of this command 345 -)))|(% style="width:256px" %)AT+CFGDEV=xx xx xx xx xx xx xx xx xx xx xx xx,m 413 +))) 414 +)))|(% style="width:210px" %)AT+CFGDEV=xx xx xx xx xx xx xx xx xx xx xx xx,m 346 346 347 347 Detail of AT+CFGDEV command see [[AT+CFGDEV detail>>||anchor="HRS485DebugCommand28AT2BCFGDEV29"]]. 348 348 349 349 419 + 350 350 === 3.3.3 Configure read commands for each sampling === 351 351 352 352 ((( ... ... @@ -413,117 +413,213 @@ 413 413 After we got the valid value from each RS485 commands, we need to combine them together with the command **AT+DATAUP**. 414 414 ))) 415 415 486 +((( 416 416 **Examples:** 488 +))) 417 417 490 +((( 418 418 Below are examples for the how above AT Commands works. 492 +))) 419 419 494 +((( 420 420 **AT+COMMANDx : **This command will be sent to RS485/TTL devices during each sampling, Max command length is 14 bytes. The grammar is: 496 +))) 421 421 422 -(% border="1" class="table-bordered" style="background-color:#4f81bd; color:white; width:50 1px" %)498 +(% border="1" class="table-bordered" style="background-color:#4f81bd; color:white; width:500px" %) 423 423 |(% style="width:498px" %)((( 500 +((( 424 424 **AT+COMMANDx=xx xx xx xx xx xx xx xx xx xx xx xx,m** 502 +))) 425 425 504 +((( 426 426 **xx xx xx xx xx xx xx xx xx xx xx xx: The RS485 command to be sent** 506 +))) 427 427 508 +((( 428 428 **m: 0: no CRC, 1: add CRC-16/MODBUS in the end of this command** 429 429 ))) 511 +))) 430 430 513 +((( 431 431 For example, if we have a RS485 sensor. The command to get sensor value is: 01 03 0B B8 00 02 46 0A. Where 01 03 0B B8 00 02 is the Modbus command to read the register 0B B8 where stored the sensor value. The 46 0A is the CRC-16/MODBUS which calculate manually. 515 +))) 432 432 517 +((( 433 433 In the RS485-BL, we should use this command AT+COMMAND1=01 03 0B B8 00 02,1 for the same. 519 +))) 434 434 521 +((( 522 + 523 +))) 524 + 525 +((( 435 435 **AT+SEARCHx**: This command defines how to handle the return from AT+COMMANDx. 527 +))) 436 436 437 -(% border="1" class="table-bordered" style="background-color:#4f81bd; color:white; width:5 80px" %)529 +(% border="1" class="table-bordered" style="background-color:#4f81bd; color:white; width:500px" %) 438 438 |(% style="width:577px" %)((( 531 +((( 439 439 **AT+SEARCHx=aa,xx xx xx xx xx** 533 +))) 440 440 441 -* **aa: 1: prefix match mode; 2: prefix and suffix match mode**442 -* *xxxxxxxx xx:matchstring. Max 5 bytesforprefix and5 bytesfor suffix**535 +* ((( 536 +**aa: 1: prefix match mode; 2: prefix and suffix match mode** 443 443 ))) 538 +* ((( 539 +**xx xx xx xx xx: match string. Max 5 bytes for prefix and 5 bytes for suffix** 540 +))) 541 +))) 444 444 543 +((( 445 445 **Examples:** 545 +))) 446 446 547 +((( 447 447 1)For a return string from AT+COMMAND1: 16 0c 1e 56 34 2e 30 58 5f 36 41 30 31 00 49 549 +))) 448 448 551 +((( 449 449 If we set AT+SEARCH1=1,1E 56 34. (max 5 bytes for prefix) 553 +))) 450 450 555 +((( 451 451 The valid data will be all bytes after 1E 56 34 , so it is (% style="background-color:yellow" %)**2e 30 58 5f 36 41 30 31 00 49** 557 +))) 452 452 559 +((( 453 453 [[image:1653271044481-711.png]] 561 +))) 454 454 563 +((( 455 455 2)For a return string from AT+COMMAND1: 16 0c 1e 56 34 2e 30 58 5f 36 41 30 31 00 49 565 +))) 456 456 567 +((( 457 457 If we set AT+SEARCH1=2, 1E 56 34+31 00 49 569 +))) 458 458 571 +((( 459 459 Device will search the bytes between 1E 56 34 and 31 00 49. So it is(% style="background-color:yellow" %) **2e 30 58 5f 36 41 30** 573 +))) 460 460 575 +((( 461 461 [[image:1653271276735-972.png]] 577 +))) 462 462 579 +((( 463 463 **AT+DATACUTx : **This command defines how to handle the return from AT+COMMANDx, max return length is 45 bytes. 581 +))) 464 464 465 -(% style="background-color:#4f81bd; color:white; width: 729px" %)583 +(% style="background-color:#4f81bd; color:white; width:510px" %) 466 466 |(% style="width:726px" %)((( 585 +((( 467 467 **AT+DATACUTx=a,b,c** 587 +))) 468 468 469 -* **a: length for the return of AT+COMMAND** 470 -* **b:1: grab valid value by byte, max 6 bytes. 2: grab valid value by bytes section, max 3 sections.** 471 -* **c: define the position for valid value. ** 589 +* ((( 590 +**a: length for the return of AT+COMMAND** 472 472 ))) 592 +* ((( 593 +**b:1: grab valid value by byte, max 6 bytes. 2: grab valid value by bytes section, max 3 sections.** 594 +))) 595 +* ((( 596 +**c: define the position for valid value. ** 597 +))) 598 +))) 473 473 600 +((( 474 474 **Examples:** 602 +))) 475 475 476 -* Grab bytes: 604 +* ((( 605 +Grab bytes: 606 +))) 477 477 608 +((( 478 478 [[image:1653271581490-837.png||height="313" width="722"]] 610 +))) 479 479 612 +((( 613 + 614 +))) 480 480 481 -* Grab a section. 616 +* ((( 617 +Grab a section. 618 +))) 482 482 620 +((( 483 483 [[image:1653271648378-342.png||height="326" width="720"]] 622 +))) 484 484 624 +((( 625 + 626 +))) 485 485 486 -* Grab different sections. 628 +* ((( 629 +Grab different sections. 630 +))) 487 487 632 +((( 488 488 [[image:1653271657255-576.png||height="305" width="730"]] 634 +))) 489 489 490 490 ((( 637 +((( 491 491 (% style="color:red" %)**Note:** 492 492 ))) 640 +))) 493 493 494 494 ((( 643 +((( 495 495 AT+SEARCHx and AT+DATACUTx can be used together, if both commands are set, RS485-BL will first process AT+SEARCHx on the return string and get a temporary string, and then process AT+DATACUTx on this temporary string to get the final payload. In this case, AT+DATACUTx need to set to format AT+DATACUTx=0,xx,xx where the return bytes set to 0. 496 496 ))) 646 +))) 497 497 498 498 ((( 649 +((( 499 499 **Example:** 500 500 ))) 652 +))) 501 501 502 502 ((( 655 +((( 503 503 (% style="color:red" %)AT+COMMAND1=11 01 1E D0,0 504 504 ))) 658 +))) 505 505 506 506 ((( 661 +((( 507 507 (% style="color:red" %)AT+SEARCH1=1,1E 56 34 508 508 ))) 664 +))) 509 509 510 510 ((( 667 +((( 511 511 (% style="color:red" %)AT+DATACUT1=0,2,1~~5 512 512 ))) 670 +))) 513 513 514 514 ((( 673 +((( 515 515 (% style="color:red" %)Return string from AT+COMMAND1: 16 0c 1e 56 34 2e 30 58 5f 36 41 30 31 00 49 516 516 ))) 676 +))) 517 517 518 518 ((( 679 +((( 519 519 (% style="color:red" %)String after SEARCH command: 2e 30 58 5f 36 41 30 31 00 49 520 520 ))) 682 +))) 521 521 522 522 ((( 685 +((( 523 523 (% style="color:red" %)Valid payload after DataCUT command: 2e 30 58 5f 36 524 524 ))) 688 +))) 525 525 690 +((( 526 526 [[image:1653271763403-806.png]] 692 +))) 527 527 528 528 529 529 === 3.3.4 Compose the uplink payload === ... ... @@ -530,10 +530,14 @@ 530 530 531 531 ((( 532 532 Through AT+COMMANDx and AT+DATACUTx we got valid value from each RS485 commands, Assume these valid value are RETURN1, RETURN2, .., to RETURNx. The next step is how to compose the LoRa Uplink Payload by these RETURNs. The command is **AT+DATAUP.** 699 + 700 + 533 533 ))) 534 534 535 535 ((( 536 536 (% style="color:#037691" %)**Examples: AT+DATAUP=0** 705 + 706 + 537 537 ))) 538 538 539 539 ((( ... ... @@ -666,26 +666,8 @@ 666 666 667 667 == 3.4 Uplink Payload == 668 668 669 -(% border="1" style="background-color:#4f81bd; color:white; width:850px" %) 670 -|**Size(bytes)**|(% style="width:130px" %)**2**|(% style="width:93px" %)**1**|(% style="width:509px" %)**Length depends on the return from the commands** 671 -|Value|(% style="width:130px" %)((( 672 -((( 673 -Battery(mV) 674 -))) 839 +[[image:image-20220606105412-1.png]] 675 675 676 -((( 677 -& 678 -))) 679 - 680 -((( 681 -Interrupt _Flag 682 -))) 683 -)))|(% style="width:93px" %)((( 684 -PAYLOAD_VER 685 - 686 - 687 -)))|(% style="width:509px" %)If the valid payload is too long and exceed the maximum support payload length in server, server will show payload not provided in the LoRaWAN server. 688 - 689 689 Below is the decoder for the first 3 bytes. The rest bytes are dynamic depends on different RS485 sensors. 690 690 691 691 ((( ... ... @@ -743,16 +743,22 @@ 743 743 744 744 == 3.5 Configure RS485-BL via AT or Downlink == 745 745 898 +((( 746 746 User can configure RS485-BL via AT Commands or LoRaWAN Downlink Commands 900 +))) 747 747 902 +((( 748 748 There are two kinds of Commands: 904 +))) 749 749 750 -* (% style="color:#4f81bd" %)**Common Commands**(%%): They should be available for each sensor, such as: change uplink interval, reset device. For firmware v1.3, user can find what common commands it supports: [[AT Commands and Downlink Command>>doc:Main.End Device AT Commands and Downlink Command.WebHome]] 906 +* ((( 907 +(% style="color:#4f81bd" %)**Common Commands**(%%): They should be available for each sensor, such as: change uplink interval, reset device. For firmware v1.3, user can find what common commands it supports: [[AT Commands and Downlink Command>>doc:Main.End Device AT Commands and Downlink Command.WebHome]] 908 +))) 751 751 752 -* (% style="color:#4f81bd" %)**Sensor Related Commands**(%%): These commands are special designed for RS485-BL. User can see these commands below: 910 +* ((( 911 +(% style="color:#4f81bd" %)**Sensor Related Commands**(%%): These commands are special designed for RS485-BL. User can see these commands below: 912 +))) 753 753 754 - 755 - 756 756 === 3.5.1 Common Commands: === 757 757 758 758 They should be available for each of Dragino Sensors, such as: change uplink interval, reset device. For firmware v1.3, user can find what common commands it supports: [[End Device AT Commands and Downlink Command>>doc:Main.End Device AT Commands and Downlink Command.WebHome]] ... ... @@ -761,6 +761,7 @@ 761 761 === 3.5.2 Sensor related commands: === 762 762 763 763 922 + 764 764 ==== **Choose Device Type (RS485 or TTL)** ==== 765 765 766 766 RS485-BL can connect to either RS485 sensors or TTL sensor. User need to specify what type of sensor need to connect. ... ... @@ -784,57 +784,109 @@ 784 784 785 785 786 786 946 + 787 787 ==== **RS485 Debug Command (AT+CFGDEV)** ==== 788 788 949 +((( 789 789 This command is used to configure the RS485 or TTL sensors; they won’t be used during sampling. 951 +))) 790 790 791 -* **AT Command** 953 +* ((( 954 +**AT Command** 955 +))) 792 792 793 793 (% class="box infomessage" %) 794 794 ((( 959 +((( 795 795 **AT+CFGDEV=xx xx xx xx xx xx xx xx xx xx xx xx,m** 796 796 ))) 962 +))) 797 797 964 +((( 798 798 m: 0: no CRC; 1: add CRC-16/MODBUS in the end of this command. 966 +))) 799 799 968 +((( 969 + 970 +))) 800 800 801 -* **Downlink Payload** 972 +* ((( 973 +**Downlink Payload** 974 +))) 802 802 976 +((( 803 803 Format: A8 MM NN XX XX XX XX YY 978 +))) 804 804 980 +((( 805 805 Where: 982 +))) 806 806 807 -* MM: 1: add CRC-16/MODBUS ; 0: no CRC 808 -* NN: The length of RS485 command 809 -* XX XX XX XX: RS485 command total NN bytes 810 -* YY: How many bytes will be uplink from the return of this RS485 command, if YY=0, RS485-BL will execute the downlink command without uplink; if YY>0, RS485-BL will uplink total YY bytes from the output of this RS485 command 984 +* ((( 985 +MM: 1: add CRC-16/MODBUS ; 0: no CRC 986 +))) 987 +* ((( 988 +NN: The length of RS485 command 989 +))) 990 +* ((( 991 +XX XX XX XX: RS485 command total NN bytes 992 +))) 993 +* ((( 994 +YY: How many bytes will be uplink from the return of this RS485 command, if YY=0, RS485-BL will execute the downlink command without uplink; if YY>0, RS485-BL will uplink total YY bytes from the output of this RS485 command 995 +))) 811 811 997 +((( 812 812 **Example 1:** 999 +))) 813 813 1001 +((( 814 814 To connect a Modbus Alarm with below commands. 1003 +))) 815 815 816 -* The command to active alarm is: 0A 05 00 04 00 01 **4C B0**. Where 0A 05 00 04 00 01 is the Modbus command to read the register 00 40 where stored the DI status. The 4C B0 is the CRC-16/MODBUS which calculate manually. 1005 +* ((( 1006 +The command to active alarm is: 0A 05 00 04 00 01 **4C B0**. Where 0A 05 00 04 00 01 is the Modbus command to read the register 00 40 where stored the DI status. The 4C B0 is the CRC-16/MODBUS which calculate manually. 1007 +))) 817 817 818 -* The command to deactivate alarm is: 0A 05 00 04 00 00 **8D 70**. Where 0A 05 00 04 00 00 is the Modbus command to read the register 00 40 where stored the DI status. The 8D 70 is the CRC-16/MODBUS which calculate manually. 1009 +* ((( 1010 +The command to deactivate alarm is: 0A 05 00 04 00 00 **8D 70**. Where 0A 05 00 04 00 00 is the Modbus command to read the register 00 40 where stored the DI status. The 8D 70 is the CRC-16/MODBUS which calculate manually. 1011 +))) 819 819 1013 +((( 820 820 So if user want to use downlink command to control to RS485 Alarm, he can use: 1015 +))) 821 821 1017 +((( 822 822 (% style="color:#037691" %)**A8 01 06 0A 05 00 04 00 01 00**(%%): to activate the RS485 Alarm 1019 +))) 823 823 1021 +((( 824 824 (% style="color:#037691" %)**A8 01 06 0A 05 00 04 00 00 00**(%%): to deactivate the RS485 Alarm 1023 +))) 825 825 1025 +((( 826 826 A8 is type code and 01 means add CRC-16/MODBUS at the end, the 3^^rd^^ byte is 06, means the next 6 bytes are the command to be sent to the RS485 network, the final byte 00 means this command don’t need to acquire output. 1027 +))) 827 827 1029 +((( 1030 + 1031 +))) 828 828 1033 +((( 829 829 **Example 2:** 1035 +))) 830 830 1037 +((( 831 831 Check TTL Sensor return: 1039 +))) 832 832 1041 +((( 833 833 [[image:1654132684752-193.png]] 1043 +))) 834 834 835 835 836 836 837 837 1048 + 838 838 ==== **Set Payload version** ==== 839 839 840 840 This is the first byte of the uplink payload. RS485-BL can connect to different sensors. User can set the PAYVER field to tell server how to decode the current payload. ... ... @@ -855,87 +855,171 @@ 855 855 856 856 857 857 1069 + 858 858 ==== **Set RS485 Sampling Commands** ==== 859 859 1072 +((( 860 860 AT+COMMANDx, AT+DATACUTx and AT+SEARCHx 1074 +))) 861 861 1076 +((( 862 862 These three commands are used to configure how the RS485-BL polling data from Modbus device. Detail of usage please see : [[polling RS485 device>>||anchor="H3.3.3Configurereadcommandsforeachsampling"]]. 1078 +))) 863 863 1080 +((( 1081 + 1082 +))) 864 864 865 -* **AT Command:** 1084 +* ((( 1085 +**AT Command:** 1086 +))) 866 866 867 867 (% class="box infomessage" %) 868 868 ((( 1090 +((( 869 869 **AT+COMMANDx: Configure RS485 read command to sensor.** 870 870 ))) 1093 +))) 871 871 872 872 (% class="box infomessage" %) 873 873 ((( 1097 +((( 874 874 **AT+DATACUTx: Configure how to handle return from RS485 devices.** 875 875 ))) 1100 +))) 876 876 877 877 (% class="box infomessage" %) 878 878 ((( 1104 +((( 879 879 **AT+SEARCHx: Configure search command** 880 880 ))) 1107 +))) 881 881 1109 +((( 1110 + 1111 +))) 882 882 883 -* **Downlink Payload:** 1113 +* ((( 1114 +**Downlink Payload:** 1115 +))) 884 884 1117 +((( 885 885 **0xAF** downlink command can be used to set AT+COMMANDx or AT+DATACUTx. 1119 +))) 886 886 1121 +((( 887 887 (% style="color:red" %)**Note**(%%): if user use AT+COMMANDx to add a new command, he also need to send AT+DATACUTx downlink. 1123 +))) 888 888 1125 +((( 889 889 Format: AF MM NN LL XX XX XX XX YY 1127 +))) 890 890 1129 +((( 891 891 Where: 1131 +))) 892 892 893 -* MM: the ATCOMMAND or AT+DATACUT to be set. Value from 01 ~~ 0F, 894 -* NN: 0: no CRC; 1: add CRC-16/MODBUS ; 2: set the AT+DATACUT value. 895 -* LL: The length of AT+COMMAND or AT+DATACUT command 896 -* XX XX XX XX: AT+COMMAND or AT+DATACUT command 897 -* YY: If YY=0, RS485-BL will execute the downlink command without uplink; if YY=1, RS485-BL will execute an uplink after got this command. 1133 +* ((( 1134 +MM: the ATCOMMAND or AT+DATACUT to be set. Value from 01 ~~ 0F, 1135 +))) 1136 +* ((( 1137 +NN: 0: no CRC; 1: add CRC-16/MODBUS ; 2: set the AT+DATACUT value. 1138 +))) 1139 +* ((( 1140 +LL: The length of AT+COMMAND or AT+DATACUT command 1141 +))) 1142 +* ((( 1143 +XX XX XX XX: AT+COMMAND or AT+DATACUT command 1144 +))) 1145 +* ((( 1146 +YY: If YY=0, RS485-BL will execute the downlink command without uplink; if YY=1, RS485-BL will execute an uplink after got this command. 1147 +))) 898 898 1149 +((( 899 899 **Example:** 1151 +))) 900 900 1153 +((( 901 901 (% style="color:#037691" %)**AF 03 01 06 0A 05 00 04 00 01 00**(%%): Same as AT+COMMAND3=0A 05 00 04 00 01,1 1155 +))) 902 902 1157 +((( 903 903 (% style="color:#037691" %)**AF 03 02 06**(% style="color:orange" %)** 10 **(% style="color:red" %)**01 **(% style="color:green" %)**05 06 09 0A**(% style="color:#037691" %)** 00**(%%): Same as AT+DATACUT3=(% style="color:orange" %)**16**(%%),(% style="color:red" %)**1**(%%),(% style="color:green" %)**5+6+9+10** 1159 +))) 904 904 1161 +((( 905 905 (% style="color:#037691" %)**AF 03 02 06 **(% style="color:orange" %)**0B**(% style="color:red" %)** 02 **(% style="color:green" %)**05 07 08 0A **(% style="color:#037691" %)**00**(%%): Same as AT+DATACUT3=(% style="color:orange" %)**11**(%%),(% style="color:red" %)**2**(%%),(% style="color:green" %)**5~~7+8~~10** 1163 +))) 906 906 1165 +((( 1166 + 1167 +))) 907 907 1169 +((( 908 908 **0xAB** downlink command can be used for set AT+SEARCHx 1171 +))) 909 909 1173 +((( 910 910 **Example:** **AB aa 01 03 xx xx xx** (03 here means there are total 3 bytes after 03) So 1175 +))) 911 911 912 -* AB aa 01 03 xx xx xx same as AT+SEARCHaa=1,xx xx xx 913 -* AB aa 02 03 xx xx xx 02 yy yy(03 means there are 3 bytes after 03, they are xx xx xx;02 means there are 2 bytes after 02, they are yy yy) so the commands 1177 +* ((( 1178 +AB aa 01 03 xx xx xx same as AT+SEARCHaa=1,xx xx xx 1179 +))) 1180 +* ((( 1181 +AB aa 02 03 xx xx xx 02 yy yy(03 means there are 3 bytes after 03, they are xx xx xx;02 means there are 2 bytes after 02, they are yy yy) so the commands 1182 +))) 914 914 1184 +((( 915 915 **AB aa 02 03 xx xx xx 02 yy yy** same as **AT+SEARCHaa=2,xx xx xx+yy yy** 1186 +))) 916 916 917 917 918 918 1190 + 919 919 ==== **Fast command to handle MODBUS device** ==== 920 920 1193 +((( 921 921 AT+MBFUN is valid since v1.3 firmware version. The command is for fast configure to read Modbus devices. It is only valid for the devices which follow the [[MODBUS-RTU protocol>>url:https://www.modbustools.com/modbus.html]]. 1195 +))) 922 922 1197 +((( 923 923 This command is valid since v1.3 firmware version 1199 +))) 924 924 1201 +((( 1202 + 1203 +))) 925 925 1205 +((( 926 926 **AT+MBFUN has only two value:** 1207 +))) 927 927 928 -* **AT+MBFUN=1**: Enable Modbus reading. And get response base on the MODBUS return 1209 +* ((( 1210 +**AT+MBFUN=1**: Enable Modbus reading. And get response base on the MODBUS return 1211 +))) 929 929 1213 +((( 930 930 AT+MBFUN=1, device can auto read the Modbus function code: 01, 02, 03 or 04. AT+MBFUN has lower priority vs AT+DATACUT command. If AT+DATACUT command is configured, AT+MBFUN will be ignore. 1215 +))) 931 931 932 -* **AT+MBFUN=0**: Disable Modbus fast reading. 1217 +* ((( 1218 +**AT+MBFUN=0**: Disable Modbus fast reading. 1219 +))) 933 933 1221 +((( 934 934 **Example:** 1223 +))) 935 935 936 -* AT+MBFUN=1 and AT+DATACUT1/AT+DATACUT2 are not configure (0,0,0). 937 -* AT+COMMAND1= 01 03 00 10 00 08,1 ~-~-> read slave address 01 , function code 03, start address 00 01, quantity of registers 00 08. 938 -* AT+COMMAND2= 01 02 00 40 00 10,1 ~-~-> read slave address 01 , function code 02, start address 00 40, quantity of inputs 00 10. 1225 +* ((( 1226 +AT+MBFUN=1 and AT+DATACUT1/AT+DATACUT2 are not configure (0,0,0). 1227 +))) 1228 +* ((( 1229 +AT+COMMAND1= 01 03 00 10 00 08,1 ~-~-> read slave address 01 , function code 03, start address 00 01, quantity of registers 00 08. 1230 +))) 1231 +* ((( 1232 +AT+COMMAND2= 01 02 00 40 00 10,1 ~-~-> read slave address 01 , function code 02, start address 00 40, quantity of inputs 00 10. 1233 +))) 939 939 940 940 [[image:1654133913295-597.png]] 941 941 ... ... @@ -943,67 +943,120 @@ 943 943 [[image:1654133954153-643.png]] 944 944 945 945 946 -* **Downlink Commands:** 1241 +* ((( 1242 +**Downlink Commands:** 1243 +))) 947 947 1245 +((( 948 948 **A9 aa** ~-~-> Same as AT+MBFUN=aa 1247 +))) 949 949 950 950 951 951 1251 + 952 952 ==== **RS485 command timeout** ==== 953 953 1254 +((( 954 954 Some Modbus device has slow action to send replies. This command is used to configure the RS485-BL to use longer time to wait for their action. 1256 +))) 955 955 1258 +((( 956 956 Default value: 0, range: 0 ~~ 5 seconds 1260 +))) 957 957 1262 +((( 1263 + 1264 +))) 958 958 959 -* **AT Command:** 1266 +* ((( 1267 +**AT Command:** 1268 +))) 960 960 961 961 (% class="box infomessage" %) 962 962 ((( 1272 +((( 963 963 **AT+CMDDLaa=hex(bb cc)** 964 964 ))) 1275 +))) 965 965 1277 +((( 966 966 **Example:** 1279 +))) 967 967 1281 +((( 968 968 **AT+CMDDL1=1000** to send the open time to 1000ms 1283 +))) 969 969 1285 +((( 1286 + 1287 +))) 970 970 971 -* **Downlink Payload:** 1289 +* ((( 1290 +**Downlink Payload:** 1291 +))) 972 972 1293 +((( 973 973 0x AA aa bb cc 1295 +))) 974 974 1297 +((( 975 975 Same as: AT+CMDDLaa=hex(bb cc) 1299 +))) 976 976 1301 +((( 977 977 **Example:** 1303 +))) 978 978 1305 +((( 979 979 **0xAA 01 03 E8** ~-~-> Same as **AT+CMDDL1=1000 ms** 1307 +))) 980 980 981 981 982 982 1311 + 983 983 ==== **Uplink payload mode** ==== 984 984 1314 +((( 985 985 Define to use one uplink or multiple uplinks for the sampling. 1316 +))) 986 986 1318 +((( 987 987 The use of this command please see: [[Compose Uplink payload>>||anchor="H3.3.4Composetheuplinkpayload"]] 1320 +))) 988 988 989 -* **AT Command:** 1322 +* ((( 1323 +**AT Command:** 1324 +))) 990 990 991 991 (% class="box infomessage" %) 992 992 ((( 1328 +((( 993 993 **AT+DATAUP=0** 994 994 ))) 1331 +))) 995 995 996 996 (% class="box infomessage" %) 997 997 ((( 1335 +((( 998 998 **AT+DATAUP=1** 999 999 ))) 1338 +))) 1000 1000 1340 +((( 1341 + 1342 +))) 1001 1001 1002 -* **Downlink Payload:** 1344 +* ((( 1345 +**Downlink Payload:** 1346 +))) 1003 1003 1348 +((( 1004 1004 **0xAD 00** **~-~->** Same as AT+DATAUP=0 1350 +))) 1005 1005 1352 +((( 1006 1006 **0xAD 01** **~-~->** Same as AT+DATAUP=1 1354 +))) 1007 1007 1008 1008 1009 1009 ... ... @@ -1021,133 +1021,229 @@ 1021 1021 1022 1022 ==== **Clear RS485 Command** ==== 1023 1023 1372 +((( 1024 1024 The AT+COMMANDx and AT+DATACUTx settings are stored in special location, user can use below command to clear them. 1374 +))) 1025 1025 1376 +((( 1377 + 1378 +))) 1026 1026 1027 -* **AT Command:** 1380 +* ((( 1381 +**AT Command:** 1382 +))) 1028 1028 1384 +((( 1029 1029 (% style="color:#037691" %)**AT+CMDEAR=mm,nn** (%%) mm: start position of erase ,nn: stop position of erase Etc. AT+CMDEAR=1,10 means erase AT+COMMAND1/AT+DATACUT1 to AT+COMMAND10/AT+DATACUT10 1386 +))) 1030 1030 1388 +((( 1031 1031 Example screen shot after clear all RS485 commands. 1390 +))) 1032 1032 1392 +((( 1393 + 1394 +))) 1033 1033 1396 +((( 1034 1034 The uplink screen shot is: 1398 +))) 1035 1035 1400 +((( 1036 1036 [[image:1654134704555-320.png]] 1402 +))) 1037 1037 1404 +((( 1405 + 1406 +))) 1038 1038 1039 -* **Downlink Payload:** 1408 +* ((( 1409 +**Downlink Payload:** 1410 +))) 1040 1040 1412 +((( 1041 1041 **0x09 aa bb** same as AT+CMDEAR=aa,bb 1414 +))) 1042 1042 1043 1043 1044 1044 1418 + 1045 1045 ==== **Set Serial Communication Parameters** ==== 1046 1046 1421 +((( 1047 1047 Set the Rs485 serial communication parameters: 1423 +))) 1048 1048 1049 -* **AT Command:** 1425 +* ((( 1426 +**AT Command:** 1427 +))) 1050 1050 1429 +((( 1051 1051 Set Baud Rate: 1431 +))) 1052 1052 1053 1053 (% class="box infomessage" %) 1054 1054 ((( 1435 +((( 1055 1055 **AT+BAUDR=9600** ~/~/ Options: (1200,2400,4800,14400,19200,115200) 1056 -))) 1057 1057 1058 1058 Set UART Parity 1059 - 1060 -(% class="box infomessage" %) 1061 -((( 1062 1062 **AT+PARITY=0** ~/~/ Option: 0: no parity, 1: odd parity, 2: even parity 1063 -))) 1064 1064 1065 1065 Set STOPBIT 1066 1066 1067 -(% class="box infomessage" %) 1068 -((( 1069 1069 **AT+STOPBIT=0** ~/~/ Option: 0 for 1bit; 1 for 1.5 bit ; 2 for 2 bits 1070 1070 ))) 1445 +))) 1071 1071 1072 1072 1073 -* **Downlink Payload:** 1448 +* ((( 1449 +**Downlink Payload:** 1450 +))) 1074 1074 1452 +((( 1075 1075 **A7 01 aa bb**: Same AT+BAUDR=hex(aa bb)*100 1454 +))) 1076 1076 1456 +((( 1077 1077 **Example:** 1458 +))) 1078 1078 1079 -* A7 01 00 60 same as AT+BAUDR=9600 1080 -* A7 01 04 80 same as AT+BAUDR=115200 1460 +* ((( 1461 +A7 01 00 60 same as AT+BAUDR=9600 1462 +))) 1463 +* ((( 1464 +A7 01 04 80 same as AT+BAUDR=115200 1465 +))) 1081 1081 1467 +((( 1082 1082 A7 02 aa: Same as AT+PARITY=aa (aa value: 00 , 01 or 02) 1469 +))) 1083 1083 1471 +((( 1084 1084 A7 03 aa: Same as AT+STOPBIT=aa (aa value: 00 , 01 or 02) 1473 +))) 1085 1085 1086 1086 1087 1087 1477 + 1088 1088 ==== **Control output power duration** ==== 1089 1089 1480 +((( 1090 1090 User can set the output power duration before each sampling. 1482 +))) 1091 1091 1092 -* **AT Command:** 1484 +* ((( 1485 +**AT Command:** 1486 +))) 1093 1093 1488 +((( 1094 1094 **Example:** 1490 +))) 1095 1095 1492 +((( 1096 1096 **AT+3V3T=1000** ~/~/ 3V3 output power will open 1s before each sampling. 1494 +))) 1097 1097 1496 +((( 1098 1098 **AT+5VT=1000** ~/~/ +5V output power will open 1s before each sampling. 1498 +))) 1099 1099 1500 +((( 1501 + 1502 +))) 1100 1100 1101 -* **LoRaWAN Downlink Command:** 1504 +* ((( 1505 +**LoRaWAN Downlink Command:** 1506 +))) 1102 1102 1508 +((( 1103 1103 **07 01 aa bb** Same as AT+5VT=(aa bb) 1510 +))) 1104 1104 1512 +((( 1105 1105 **07 02 aa bb** Same as AT+3V3T=(aa bb) 1514 +))) 1106 1106 1107 1107 1108 1108 1109 1109 == 3.6 Buttons == 1110 1110 1111 -(% border="1" style="background-color:#ffffcc; color:green; width:233px" %) 1520 +(% border="1" cellspacing="10" style="background-color:#ffffcc; color:green; width:233px" %) 1112 1112 |=(% style="width: 89px;" %)**Button**|=(% style="width: 141px;" %)**Feature** 1113 1113 |(% style="width:89px" %)**RST**|(% style="width:141px" %)Reboot RS485-BL 1114 1114 1115 - 1116 - 1117 1117 == 3.7 +3V3 Output == 1118 1118 1526 +((( 1119 1119 RS485-BL has a Controllable +3V3 output, user can use this output to power external sensor. 1528 +))) 1120 1120 1530 +((( 1121 1121 The +3V3 output will be valid for every sampling. RS485-BL will enable +3V3 output before all sampling and disable the +3V3 after all sampling. 1532 +))) 1122 1122 1534 +((( 1123 1123 The +3V3 output time can be controlled by AT Command. 1536 +))) 1124 1124 1538 +((( 1539 + 1540 +))) 1125 1125 1542 +((( 1126 1126 (% style="color:#037691" %)**AT+3V3T=1000** 1544 +))) 1127 1127 1546 +((( 1547 + 1548 +))) 1128 1128 1550 +((( 1129 1129 Means set +3v3 valid time to have 1000ms. So, the real +3v3 output will actually have 1000ms + sampling time for other sensors. 1552 +))) 1130 1130 1554 +((( 1131 1131 By default, the AT+3V3T=0. This is a special case, means the +3V3 output is always on at any time 1556 +))) 1132 1132 1133 1133 1134 1134 == 3.8 +5V Output == 1135 1135 1561 +((( 1136 1136 RS485-BL has a Controllable +5V output, user can use this output to power external sensor. 1563 +))) 1137 1137 1565 +((( 1138 1138 The +5V output will be valid for every sampling. RS485-BL will enable +5V output before all sampling and disable the +5v after all sampling. 1567 +))) 1139 1139 1569 +((( 1140 1140 The 5V output time can be controlled by AT Command. 1571 +))) 1141 1141 1573 +((( 1574 + 1575 +))) 1142 1142 1577 +((( 1143 1143 (% style="color:#037691" %)**AT+5VT=1000** 1579 +))) 1144 1144 1581 +((( 1582 + 1583 +))) 1145 1145 1585 +((( 1146 1146 Means set 5V valid time to have 1000ms. So, the real 5V output will actually have 1000ms + sampling time for other sensors. 1587 +))) 1147 1147 1589 +((( 1148 1148 By default, the AT+5VT=0. If the external sensor which require 5v and require more time to get stable state, user can use this command to increase the power ON duration for this sensor. 1591 +))) 1149 1149 1150 1150 1594 + 1151 1151 == 3.9 LEDs == 1152 1152 1153 1153 (% border="1" style="background-color:#ffffcc; color:green; width:332px" %) ... ... @@ -1154,26 +1154,22 @@ 1154 1154 |=**LEDs**|=(% style="width: 274px;" %)**Feature** 1155 1155 |**LED1**|(% style="width:274px" %)Blink when device transmit a packet. 1156 1156 1157 - 1158 - 1159 1159 == 3.10 Switch Jumper == 1160 1160 1161 -(% border="1" style="background-color:#ffffcc; color:green; width:515px" %) 1162 -|=(% style="width: 124px;" %)**Switch Jumper**|=(% style="width: 388px;" %)**Feature** 1163 -|(% style="width:124px" %)**SW1**|(% style="width:388px" %)((( 1164 -ISP position: Upgrade firmware via UART 1165 - 1603 +(% border="1" cellspacing="10" style="background-color:#ffffcc; color:green; width:463px" %) 1604 +|=(% style="width: 123px;" %)**Switch Jumper**|=(% style="width: 336px;" %)**Feature** 1605 +|(% style="width:123px" %)**SW1**|(% style="width:336px" %)ISP position: Upgrade firmware via UART 1166 1166 Flash position: Configure device, check running status. 1167 -))) 1168 -|(% style="width:124px" %)**SW2**|(% style="width:388px" %)((( 1169 -5V position: set to compatible with 5v I/O. 1170 - 1607 +|(% style="width:123px" %)**SW2**|(% style="width:336px" %)5V position: set to compatible with 5v I/O. 1171 1171 3.3v position: set to compatible with 3.3v I/O., 1172 -))) 1173 1173 1610 +((( 1174 1174 **+3.3V**: is always ON 1612 +))) 1175 1175 1614 +((( 1176 1176 **+5V**: Only open before every sampling. The time is by default, it is AT+5VT=0. Max open time. 5000 ms. 1616 +))) 1177 1177 1178 1178 1179 1179 = 4. Case Study = ... ... @@ -1185,17 +1185,23 @@ 1185 1185 1186 1186 == 5.1 Access AT Command == 1187 1187 1628 +((( 1188 1188 RS485-BL supports AT Command set. User can use a USB to TTL adapter plus the 3.5mm Program Cable to connect to RS485-BL to use AT command, as below. 1630 +))) 1189 1189 1190 1190 [[image:1654135840598-282.png]] 1191 1191 1192 1192 1635 +((( 1193 1193 In PC, User needs to set (% style="color:blue" %)**serial tool**(%%)(such as [[putty>>url:https://www.chiark.greenend.org.uk/~~sgtatham/putty/latest.html]], SecureCRT) baud rate to (% style="color:green" %)**9600**(%%) to access to access serial console of RS485-BL. The default password is 123456. Below is the output for reference: 1637 +))) 1194 1194 1195 1195 [[image:1654136105500-922.png]] 1196 1196 1197 1197 1642 +((( 1198 1198 More detail AT Command manual can be found at [[AT Command Manual>>||anchor="H3.5ConfigureRS485-BLviaATorDownlink"]] 1644 +))) 1199 1199 1200 1200 1201 1201 == 5.2 Common AT Command Sequence == ... ... @@ -1207,20 +1207,14 @@ 1207 1207 (% class="box infomessage" %) 1208 1208 ((( 1209 1209 **AT+FDR** 1210 -))) 1211 - 1212 -(% class="box infomessage" %) 1213 -((( 1214 1214 **AT+NJM=0** 1215 -))) 1216 - 1217 -(% class="box infomessage" %) 1218 -((( 1219 1219 **ATZ** 1220 1220 ))) 1221 1221 1222 1222 1661 +((( 1223 1223 If device already joined network: 1663 +))) 1224 1224 1225 1225 (% class="box infomessage" %) 1226 1226 ((( ... ... @@ -1259,10 +1259,12 @@ 1259 1259 1260 1260 (% style="color:red" %)**Note:** 1261 1261 1702 +((( 1262 1262 (% style="color:red" %)1. Make sure the device is set to ABP mode in the IoT Server. 1263 1263 2. Make sure the LG01/02 gateway RX frequency is exactly the same as AT+CHS setting. 1264 1264 3. Make sure SF / bandwidth setting in LG01/LG02 match the settings of AT+DR. refer [[this link>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/&file=LoRaWAN%201.0.3%20Regional%20Parameters.xlsx]] to see what DR means. 1265 1265 4. The command AT+RX2FQ and AT+RX2DR is to let downlink work. to set the correct parameters, user can check the actually downlink parameters to be used. As below. Which shows the RX2FQ should use 868400000 and RX2DR should be 5 1707 +))) 1266 1266 1267 1267 [[image:1654136435598-589.png]] 1268 1268 ... ... @@ -1271,13 +1271,23 @@ 1271 1271 1272 1272 == 6.1 How to upgrade the image? == 1273 1273 1716 +((( 1274 1274 The RS485-BL LoRaWAN Controller is shipped with a 3.5mm cable, the cable is used to upload image to RS485-BL to: 1718 +))) 1275 1275 1276 -* Support new features 1277 -* For bug fix 1278 -* Change LoRaWAN bands. 1720 +* ((( 1721 +Support new features 1722 +))) 1723 +* ((( 1724 +For bug fix 1725 +))) 1726 +* ((( 1727 +Change LoRaWAN bands. 1728 +))) 1279 1279 1730 +((( 1280 1280 Below shows the hardware connection for how to upload an image to RS485-BL: 1732 +))) 1281 1281 1282 1282 [[image:1654136646995-976.png]] 1283 1283 ... ... @@ -1299,13 +1299,17 @@ 1299 1299 1300 1300 == 6.2 How to change the LoRa Frequency Bands/Region? == 1301 1301 1754 +((( 1302 1302 User can follow the introduction for [[how to upgrade image>>||anchor="H6.1Howtoupgradetheimage3F"]]. When download the images, choose the required image file for download. 1756 +))) 1303 1303 1304 1304 1305 1305 1306 1306 == 6.3 How many RS485-Slave can RS485-BL connects? == 1307 1307 1762 +((( 1308 1308 The RS485-BL can support max 32 RS485 devices. Each uplink command of RS485-BL can support max 16 different RS485 command. So RS485-BL can support max 16 RS485 devices pre-program in the device for uplink. For other devices no pre-program, user can use the [[downlink message (type code 0xA8) to poll their info>>||anchor="H3.3.3Configurereadcommandsforeachsampling"]]. 1764 +))) 1309 1309 1310 1310 1311 1311 ... ... @@ -1339,7 +1339,6 @@ 1339 1339 * (% style="color:blue" %)**RU864**(%%): frequency bands RU864 1340 1340 * (% style="color:blue" %)**KZ865**(%%): frequency bands KZ865 1341 1341 1342 - 1343 1343 = 9. Packing Info = 1344 1344 1345 1345 ((( ... ... @@ -1377,5 +1377,9 @@ 1377 1377 1378 1378 = 10. Support = 1379 1379 1380 -* Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule. 1381 -* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:file:///D:/市场资料/说明书/LoRa/LT系列/support@dragino.com]] 1835 +* ((( 1836 +Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule. 1837 +))) 1838 +* ((( 1839 +Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:file:///D:/市场资料/说明书/LoRa/LT系列/support@dragino.com]] 1840 +)))
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