Last modified by Xiaoling on 2025/04/23 15:57

From version 34.2
edited by Xiaoling
on 2022/06/02 10:10
Change comment: There is no comment for this version
To version 40.35
edited by Xiaoling
on 2022/06/06 09:56
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -94,6 +94,7 @@
94 94  * 127 dB Dynamic Range RSSI.
95 95  * Automatic RF Sense and CAD with ultra-fast AFC. ​​​
96 96  
97 +
97 97  == 1.3 Features ==
98 98  
99 99  * LoRaWAN Class A & Class C protocol (default Class A)
... ... @@ -105,6 +105,7 @@
105 105  * Support Modbus protocol
106 106  * Support Interrupt uplink
107 107  
109 +
108 108  == 1.4 Applications ==
109 109  
110 110  * Smart Buildings & Home Automation
... ... @@ -114,6 +114,7 @@
114 114  * Smart Cities
115 115  * Smart Factory
116 116  
119 +
117 117  == 1.5 Firmware Change log ==
118 118  
119 119  [[RS485-BL Image files – Download link and Change log>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/RS485-BL/Firmware/||style="background-color: rgb(255, 255, 255);"]]
... ... @@ -124,29 +124,47 @@
124 124  (((
125 125  
126 126  
130 +(((
127 127  v1.4
128 128  )))
133 +)))
129 129  
130 130  (((
136 +(((
131 131  ~1. Change Power IC to TPS22916
132 132  )))
139 +)))
133 133  
141 +(((
142 +
143 +)))
134 134  
135 135  (((
146 +(((
136 136  v1.3
137 137  )))
149 +)))
138 138  
139 139  (((
152 +(((
140 140  ~1. Change JP3 from KF350-8P to KF350-11P, Add one extra interface for I2C and one extra interface for one-wire
141 141  )))
155 +)))
142 142  
157 +(((
158 +
159 +)))
143 143  
144 144  (((
162 +(((
145 145  v1.2
146 146  )))
165 +)))
147 147  
148 148  (((
168 +(((
149 149  Release version ​​​​​
170 +)))
150 150  
151 151  
152 152  )))
... ... @@ -240,82 +240,131 @@
240 240  
241 241  === 3.3.1 onfigure UART settings for RS485 or TTL communication ===
242 242  
264 +(((
243 243  RS485-BL can connect to either RS485 sensors or TTL sensor. User need to specify what type of sensor need to connect.
266 +)))
244 244  
268 +(((
245 245  **~1. RS485-MODBUS mode:**
270 +)))
246 246  
272 +(((
247 247  AT+MOD=1 ~/~/ Support RS485-MODBUS type sensors. User can connect multiply RS485 , Modbus sensors to the A / B pins.
274 +)))
248 248  
276 +(((
249 249  **2. TTL mode:**
278 +)))
250 250  
280 +(((
251 251  AT+MOD=2 ~/~/ Support TTL Level sensors, User can connect one TTL Sensor to the TXD/RXD/GND pins.
282 +)))
252 252  
284 +(((
253 253  RS485-BL default UART settings is **9600, no parity, stop bit 1**. If the sensor has a different settings, user can change the RS485-BL setting to match.
286 +)))
254 254  
255 255  (% border="1" style="background-color:#ffffcc; color:green; width:795px" %)
256 256  |(((
290 +(((
257 257  **AT Commands**
292 +)))
258 258  )))|(% style="width:285px" %)(((
294 +(((
259 259  **Description**
296 +)))
260 260  )))|(% style="width:347px" %)(((
298 +(((
261 261  **Example**
262 262  )))
301 +)))
263 263  |(((
303 +(((
264 264  AT+BAUDR
305 +)))
265 265  )))|(% style="width:285px" %)(((
307 +(((
266 266  Set the baud rate (for RS485 connection). Default Value is: 9600.
309 +)))
267 267  )))|(% style="width:347px" %)(((
268 268  (((
312 +(((
269 269  AT+BAUDR=9600
270 270  )))
315 +)))
271 271  
272 272  (((
318 +(((
273 273  Options: (1200,2400,4800,14400,19200,115200)
274 274  )))
275 275  )))
322 +)))
276 276  |(((
324 +(((
277 277  AT+PARITY
326 +)))
278 278  )))|(% style="width:285px" %)(((
279 279  (((
329 +(((
280 280  Set UART parity (for RS485 connection)
281 281  )))
332 +)))
282 282  
283 283  (((
335 +(((
284 284  Default Value is: no parity.
285 285  )))
338 +)))
286 286  )))|(% style="width:347px" %)(((
287 287  (((
341 +(((
288 288  AT+PARITY=0
289 289  )))
344 +)))
290 290  
291 291  (((
347 +(((
292 292  Option: 0: no parity, 1: odd parity, 2: even parity
293 293  )))
294 294  )))
351 +)))
295 295  |(((
353 +(((
296 296  AT+STOPBIT
355 +)))
297 297  )))|(% style="width:285px" %)(((
298 298  (((
358 +(((
299 299  Set serial stopbit (for RS485 connection)
300 300  )))
361 +)))
301 301  
302 302  (((
364 +(((
303 303  Default Value is: 1bit.
304 304  )))
367 +)))
305 305  )))|(% style="width:347px" %)(((
306 306  (((
370 +(((
307 307  AT+STOPBIT=0 for 1bit
308 308  )))
373 +)))
309 309  
310 310  (((
376 +(((
311 311  AT+STOPBIT=1 for 1.5 bit
312 312  )))
379 +)))
313 313  
314 314  (((
382 +(((
315 315  AT+STOPBIT=2 for 2 bits
316 316  )))
317 317  )))
386 +)))
318 318  
388 +
319 319  === 3.3.2 Configure sensors ===
320 320  
321 321  (((
... ... @@ -721,7 +721,7 @@
721 721  )))
722 722  
723 723  (((
724 -}
794 +**}**
725 725  
726 726  
727 727  )))
... ... @@ -739,10 +739,11 @@
739 739  
740 740  There are two kinds of Commands:
741 741  
742 -* (% style="color:#4f81bd" %)**Common Commands**(%%): They should be available for each sensor, such as: change uplink interval, reset device. For firmware v1.3, user can find what common commands it supports: [[End Device AT Commands and Downlink Command>>doc:Main.End Device AT Commands and Downlink Command.WebHome]]
812 +* (% style="color:#4f81bd" %)**Common Commands**(%%): They should be available for each sensor, such as: change uplink interval, reset device. For firmware v1.3, user can find what common commands it supports: [[AT Commands and Downlink Command>>doc:Main.End Device AT Commands and Downlink Command.WebHome]]
743 743  
744 744  * (% style="color:#4f81bd" %)**Sensor Related Commands**(%%): These commands are special designed for RS485-BL.  User can see these commands below:
745 745  
816 +
746 746  === 3.5.1 Common Commands: ===
747 747  
748 748  They should be available for each of Dragino Sensors, such as: change uplink interval, reset device. For firmware v1.3, user can find what common commands it supports: [[End Device AT Commands and Downlink Command>>doc:Main.End Device AT Commands and Downlink Command.WebHome]]
... ... @@ -750,7 +750,6 @@
750 750  
751 751  === 3.5.2 Sensor related commands: ===
752 752  
753 -==== ====
754 754  
755 755  ==== **Choose Device Type (RS485 or TTL)** ====
756 756  
... ... @@ -825,6 +825,7 @@
825 825  
826 826  
827 827  
898 +
828 828  ==== **Set Payload version** ====
829 829  
830 830  This is the first byte of the uplink payload. RS485-BL can connect to different sensors. User can set the PAYVER field to tell server how to decode the current payload.
... ... @@ -997,6 +997,7 @@
997 997  
998 998  
999 999  
1071 +
1000 1000  ==== **Manually trigger an Uplink** ====
1001 1001  
1002 1002  Ask device to send an uplink immediately.
... ... @@ -1007,6 +1007,7 @@
1007 1007  
1008 1008  
1009 1009  
1082 +
1010 1010  ==== **Clear RS485 Command** ====
1011 1011  
1012 1012  The AT+COMMANDx and AT+DATACUTx settings are stored in special location, user can use below command to clear them.
... ... @@ -1093,6 +1093,7 @@
1093 1093  **07 02 aa bb**  Same as AT+3V3T=(aa bb)
1094 1094  
1095 1095  
1169 +
1096 1096  == 3.6 Buttons ==
1097 1097  
1098 1098  (% border="1" style="background-color:#ffffcc; color:green; width:233px" %)
... ... @@ -1099,6 +1099,7 @@
1099 1099  |=(% style="width: 89px;" %)**Button**|=(% style="width: 141px;" %)**Feature**
1100 1100  |(% style="width:89px" %)**RST**|(% style="width:141px" %)Reboot RS485-BL
1101 1101  
1176 +
1102 1102  == 3.7 +3V3 Output ==
1103 1103  
1104 1104  RS485-BL has a Controllable +3V3 output, user can use this output to power external sensor.
... ... @@ -1139,6 +1139,7 @@
1139 1139  |=**LEDs**|=(% style="width: 274px;" %)**Feature**
1140 1140  |**LED1**|(% style="width:274px" %)Blink when device transmit a packet.
1141 1141  
1217 +
1142 1142  == 3.10 Switch Jumper ==
1143 1143  
1144 1144  (% border="1" style="background-color:#ffffcc; color:green; width:515px" %)
... ... @@ -1173,72 +1173,87 @@
1173 1173  [[image:1654135840598-282.png]]
1174 1174  
1175 1175  
1176 -In PC, User needs to set **serial tool**(such as [[putty>>url:https://www.chiark.greenend.org.uk/~~sgtatham/putty/latest.html]], SecureCRT) baud rate to **9600** to access to access serial console of RS485-BL. The default password is 123456. Below is the output for reference:
1252 +In PC, User needs to set (% style="color:blue" %)**serial tool**(%%)(such as [[putty>>url:https://www.chiark.greenend.org.uk/~~sgtatham/putty/latest.html]], SecureCRT) baud rate to (% style="color:green" %)**9600**(%%) to access to access serial console of RS485-BL. The default password is 123456. Below is the output for reference:
1177 1177  
1178 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]]
1254 +[[image:1654136105500-922.png]]
1179 1179  
1180 1180  
1257 +More detail AT Command manual can be found at [[AT Command Manual>>||anchor="H3.5ConfigureRS485-BLviaATorDownlink"]]
1181 1181  
1182 -More detail AT Command manual can be found at [[AT Command Manual>>path:#AT_COMMAND]]
1183 1183  
1260 +== 5.2 Common AT Command Sequence ==
1184 1184  
1262 +=== 5.2.1 Multi-channel ABP mode (Use with SX1301/LG308) ===
1185 1185  
1186 -1.
1187 -11. Common AT Command Sequence
1188 -111. Multi-channel ABP mode (Use with SX1301/LG308)
1189 -
1190 1190  If device has not joined network yet:
1191 1191  
1192 -AT+FDR
1266 +(% class="box infomessage" %)
1267 +(((
1268 +**AT+FDR**
1269 +)))
1193 1193  
1194 -AT+NJM=0
1271 +(% class="box infomessage" %)
1272 +(((
1273 +**AT+NJM=0**
1274 +)))
1195 1195  
1196 -ATZ
1276 +(% class="box infomessage" %)
1277 +(((
1278 +**ATZ**
1279 +)))
1197 1197  
1198 1198  
1199 1199  If device already joined network:
1200 1200  
1201 -AT+NJM=0
1284 +(% class="box infomessage" %)
1285 +(((
1286 +**AT+NJM=0**
1287 +)))
1202 1202  
1203 -ATZ
1289 +(% class="box infomessage" %)
1290 +(((
1291 +**ATZ**
1292 +)))
1204 1204  
1205 -1.
1206 -11.
1207 -111. Single-channel ABP mode (Use with LG01/LG02)
1208 1208  
1209 -AT+FDR   Reset Parameters to Factory Default, Keys Reserve
1295 +=== 5.5.2 Single-channel ABP mode (Use with LG01/LG02) ===
1210 1210  
1211 -AT+NJM=0 Set to ABP mode
1212 1212  
1213 -AT+ADR=0 Set the Adaptive Data Rate Off
1298 +(% style="background-color:#dcdcdc" %)**AT+FDR** (%%) Reset Parameters to Factory Default, Keys Reserve
1214 1214  
1215 -AT+DR= Set Data Rate
1300 +(% style="background-color:#dcdcdc" %)**AT+NJM=0 **(%%)Set to ABP mode
1216 1216  
1217 -AT+TDC=60000  Set transmit interval to 60 seconds
1302 +(% style="background-color:#dcdcdc" %)**AT+ADR=0** (%%)Set the Adaptive Data Rate Off
1218 1218  
1219 -AT+CHS=868400000 Set transmit frequency to 868.4Mhz
1304 +(% style="background-color:#dcdcdc" %)**AT+DR=5**  (%%)Set Data Rate
1220 1220  
1221 -AT+RX2FQ=868400000 Set RX2Frequency to 868.4Mhz (according to the result from server)
1306 +(% style="background-color:#dcdcdc" %)**AT+TDC=60000** (%%) Set transmit interval to 60 seconds
1222 1222  
1223 -AT+RX2DR= Set RX2DR to match the downlink DR from server. see below
1308 +(% style="background-color:#dcdcdc" %)**AT+CHS=868400000**(%%) Set transmit frequency to 868.4Mhz
1224 1224  
1225 -AT+DADDR=26 01 1A F1 Set Device Address to 26 01 1A F1, this ID can be found in the LoRa Server portal.
1310 +(% style="background-color:#dcdcdc" %)**AT+RX2FQ=868400000** (%%) Set RX2Frequency to 868.4Mhz (according to the result from server)
1226 1226  
1227 -ATZ          Reset MCU
1312 +(% style="background-color:#dcdcdc" %)**AT+RX2DR=5**  (%%) Set RX2DR to match the downlink DR from server. see below
1228 1228  
1229 -**Note:**
1314 +(% style="background-color:#dcdcdc" %)**AT+DADDR=26** (%%) 01 1A F1 Set Device Address to 26 01 1A F1, this ID can be found in the LoRa Server portal.
1230 1230  
1231 -1. Make sure the device is set to ABP mode in the IoT Server.
1232 -1. Make sure the LG01/02 gateway RX frequency is exactly the same as AT+CHS setting.
1233 -1. Make sure SF / bandwidth setting in LG01/LG02 match the settings of AT+DR. refer [[this link>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/&file=LoRaWAN%201.0.3%20Regional%20Parameters.xlsx]] to see what DR means.
1234 -1. The command AT+RX2FQ and AT+RX2DR is to let downlink work. to set the correct parameters, user can check the actually downlink parameters to be used. As below. Which shows the RX2FQ should use 868400000 and RX2DR should be 5
1316 +(% style="background-color:#dcdcdc" %)**ATZ**       (%%) Reset MCU
1235 1235  
1236 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]]
1237 1237  
1319 +(% style="color:red" %)**Note:**
1238 1238  
1239 -1. FAQ
1240 -11. How to upgrade the image?
1321 +(% style="color:red" %)1. Make sure the device is set to ABP mode in the IoT Server.
1322 +2. Make sure the LG01/02 gateway RX frequency is exactly the same as AT+CHS setting.
1323 +3. Make sure SF / bandwidth setting in LG01/LG02 match the settings of AT+DR. refer [[this link>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_Gateway/&file=LoRaWAN%201.0.3%20Regional%20Parameters.xlsx]] to see what DR means.
1324 +4. The command AT+RX2FQ and AT+RX2DR is to let downlink work. to set the correct parameters, user can check the actually downlink parameters to be used. As below. Which shows the RX2FQ should use 868400000 and RX2DR should be 5
1241 1241  
1326 +[[image:1654136435598-589.png]]
1327 +
1328 +
1329 += 6. FAQ =
1330 +
1331 +== 6.1 How to upgrade the image? ==
1332 +
1242 1242  The RS485-BL LoRaWAN Controller is shipped with a 3.5mm cable, the cable is used to upload image to RS485-BL to:
1243 1243  
1244 1244  * Support new features
... ... @@ -1247,7 +1247,7 @@
1247 1247  
1248 1248  Below shows the hardware connection for how to upload an image to RS485-BL:
1249 1249  
1250 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]]
1341 +[[image:1654136646995-976.png]]
1251 1251  
1252 1252  **Step1:** Download [[flash loader>>url:https://www.st.com/content/st_com/en/products/development-tools/software-development-tools/stm32-software-development-tools/stm32-programmers/flasher-stm32.html]].
1253 1253  
... ... @@ -1255,97 +1255,104 @@
1255 1255  
1256 1256  **Step3: **Open flashloader; choose the correct COM port to update.
1257 1257  
1349 +[[image:image-20220602102605-1.png]]
1258 1258  
1259 -|(((
1260 -HOLD PRO then press the RST button, SYS will be ON, then click next
1261 -)))
1262 1262  
1263 -|(((
1264 -Board detected
1265 -)))
1352 +[[image:image-20220602102637-2.png]]
1266 1266  
1267 -|(((
1268 -
1269 -)))
1270 1270  
1271 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]]
1355 +[[image:image-20220602102715-3.png]]
1272 1272  
1273 1273  
1274 1274  
1275 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image033.png]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image034.png]]
1359 +== 6.2 How to change the LoRa Frequency Bands/Region? ==
1276 1276  
1361 +(((
1362 +User can follow the introduction for [[how to upgrade image>>||anchor="H6.1Howtoupgradetheimage3F"]]. When download the images, choose the required image file for download.
1363 +)))
1277 1277  
1278 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image035.png]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image036.png]]
1279 1279  
1280 1280  
1281 -1.
1282 -11. How to change the LoRa Frequency Bands/Region?
1367 +== 6.3 How many RS485-Slave can RS485-BL connects? ==
1283 1283  
1284 -User can follow the introduction for [[how to upgrade image>>path:#upgrade_image]]. When download the images, choose the required image file for download.
1369 +(((
1370 +The RS485-BL can support max 32 RS485 devices. Each uplink command of RS485-BL can support max 16 different RS485 command. So RS485-BL can support max 16 RS485 devices pre-program in the device for uplink. For other devices no pre-program, user can use the [[downlink message (type code 0xA8) to poll their info>>||anchor="H3.3.3Configurereadcommandsforeachsampling"]].
1371 +)))
1285 1285  
1286 1286  
1287 1287  
1288 -1.
1289 -11. How many RS485-Slave can RS485-BL connects?
1375 += 7. Trouble Shooting =
1290 1290  
1291 -The RS485-BL can support max 32 RS485 devices. Each uplink command of RS485-BL can support max 16 different RS485 command. So RS485-BL can support max 16 RS485 devices pre-program in the device for uplink. For other devices no pre-program, user can use the [[downlink message (type code 0xA8) to poll their info>>path:#downlink_A8]].
1292 1292  
1378 +== 7.1 Downlink doesn’t work, how to solve it? ==
1293 1293  
1380 +Please see this link for debug: [[LoRaWAN Communication Debug>>doc:Main.LoRaWAN Communication Debug.WebHome]]
1294 1294  
1295 1295  
1296 -1. Trouble Shooting     
1297 -11. Downlink doesn’t work, how to solve it?
1383 +== 7.2 Why I can’t join TTN V3 in US915 /AU915 bands? ==
1298 1298  
1299 -Please see this link for debug:
1385 +It might about the channels mapping. Please see for detail: [[Notice of Frequency band>>doc:Main.LoRaWAN Communication Debug.WebHome||anchor="H2.NoticeofUS9152FCN4702FAU915Frequencyband"]]
1300 1300  
1301 -[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#LoRaWAN_Communication_Debug>>url:http://wiki.dragino.com/index.php?title=Main_Page#LoRaWAN_Communication_Debug]] 
1302 1302  
1388 += 8. Order Info =
1303 1303  
1390 +(% style="color:blue" %)**Part Number: RS485-BL-XXX**
1304 1304  
1305 -1.
1306 -11. Why I can’t join TTN V3 in US915 /AU915 bands?
1392 +(% style="color:blue" %)**XXX:**
1307 1307  
1308 -It might about the channels mapping. Please see for detail.
1394 +* (% style="color:blue" %)**EU433**(%%): frequency bands EU433
1395 +* (% style="color:blue" %)**EU868**(%%): frequency bands EU868
1396 +* (% style="color:blue" %)**KR920**(%%): frequency bands KR920
1397 +* (% style="color:blue" %)**CN470**(%%): frequency bands CN470
1398 +* (% style="color:blue" %)**AS923**(%%): frequency bands AS923
1399 +* (% style="color:blue" %)**AU915**(%%): frequency bands AU915
1400 +* (% style="color:blue" %)**US915**(%%): frequency bands US915
1401 +* (% style="color:blue" %)**IN865**(%%): frequency bands IN865
1402 +* (% style="color:blue" %)**RU864**(%%): frequency bands RU864
1403 +* (% style="color:blue" %)**KZ865**(%%): frequency bands KZ865
1309 1309  
1310 -[[http:~~/~~/wiki.dragino.com/index.php?title=LoRaWAN_Communication_Debug#Notice_of_US915.2FCN470.2FAU915_Frequency_band>>url:http://wiki.dragino.com/index.php?title=LoRaWAN_Communication_Debug#Notice_of_US915.2FCN470.2FAU915_Frequency_band]]
1311 1311  
1312 1312  
1407 += 9. Packing Info =
1313 1313  
1314 -1. Order Info
1315 -
1316 -**Part Number: RS485-BL-XXX**
1317 -
1318 -**XXX:**
1319 -
1320 -* **EU433**: frequency bands EU433
1321 -* **EU868**: frequency bands EU868
1322 -* **KR920**: frequency bands KR920
1323 -* **CN470**: frequency bands CN470
1324 -* **AS923**: frequency bands AS923
1325 -* **AU915**: frequency bands AU915
1326 -* **US915**: frequency bands US915
1327 -* **IN865**: frequency bands IN865
1328 -* **RU864**: frequency bands RU864
1329 -* **KZ865: **frequency bands KZ865
1330 -
1331 -1. Packing Info
1332 -
1409 +(((
1333 1333  **Package Includes**:
1411 +)))
1334 1334  
1335 -* RS485-BL x 1
1336 -* Stick Antenna for LoRa RF part x 1
1337 -* Program cable x 1
1413 +* (((
1414 +RS485-BL x 1
1415 +)))
1416 +* (((
1417 +Stick Antenna for LoRa RF part x 1
1418 +)))
1419 +* (((
1420 +Program cable x 1
1421 +)))
1338 1338  
1423 +(((
1339 1339  **Dimension and weight**:
1425 +)))
1340 1340  
1341 -* Device Size: 13.5 x 7 x 3 cm
1342 -* Device Weight: 105g
1343 -* Package Size / pcs : 14.5 x 8 x 5 cm
1344 -* Weight / pcs : 170g
1427 +* (((
1428 +Device Size: 13.5 x 7 x 3 cm
1429 +)))
1430 +* (((
1431 +Device Weight: 105g
1432 +)))
1433 +* (((
1434 +Package Size / pcs : 14.5 x 8 x 5 cm
1435 +)))
1436 +* (((
1437 +Weight / pcs : 170g
1345 1345  
1346 -1. Support
1439 +
1440 +)))
1347 1347  
1348 -* Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
1349 -* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to
1442 += 10. Support =
1350 1350  
1351 -[[support@dragino.com>>url:file:///D:/市场资料/说明书/LoRa/LT系列/support@dragino.com]]
1444 +* (((
1445 +Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
1446 +)))
1447 +* (((
1448 +Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:file:///D:/市场资料/说明书/LoRa/LT系列/support@dragino.com]]
1449 +)))
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