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Last modified by Xiaoling on 2023/12/27 09:15
From version 110.1
edited by Edwin Chen
on 2022/11/07 11:58
Change comment: There is no comment for this version
To version 109.1
edited by Bei Jinggeng
on 2022/11/07 11:00
Change comment: There is no comment for this version

Summary

Details

Page properties
Author
... ... @@ -1,1 +1,1 @@
1 -XWiki.Edwin
1 +XWiki.Bei
Content
... ... @@ -1179,22 +1179,16 @@
1179 1179  [[image:image-20221102140801-6.png]]
1180 1180  
1181 1181  
1182 -= 8  Trouble Shooting =
1182 +== 7.4 TrackerD trouble shooting ==
1183 1183  
1184 -== 8.1 TDC is changed to 4294947296 and cause no uplink. ==
1185 1185  
1186 -Before firmware v1.4.0: When the Transport Mode is enabled (**AT+INTWK=1**), the **TDC** needs to be greater than **MTDC**, otherwise, TDC setting will because 4294947296 after wakre up from motion. This bug is fixed in firmware v1.4.1
1185 +V1.4.0: When the motion mode is turned on, the TDC needs to be greater than MTDC, otherwise TDC time will be confused
1187 1187  
1188 1188  
1189 -== 8.2 Device not able get AT Command or show output after wake up from deep sleep mode ==
1190 1190  
1191 -ESP32 is not able to accept the Interrupt from UART after wake up from deep sleep mode. User need to press the button (one click) and trackerD will be able to accept UART command, it there is no action in UART for 15 seconds. it will go to deep sleep mode.
1189 += 8.  Order Info =
1192 1192  
1193 1193  
1194 -
1195 -= 9.  Order Info =
1196 -
1197 -
1198 1198  Part Number: (% style="color:blue" %)**TrackerD-XXX**
1199 1199  
1200 1200  (% style="color:blue" %)**XXX**(%%): The default frequency band
... ... @@ -1207,7 +1207,7 @@
1207 1207  * (% style="color:red" %)**AU915**(%%): Default frequency band AU915
1208 1208  * (% style="color:red" %)**US915**(%%): Default frequency band US915
1209 1209  
1210 -= 10.  Packing Info =
1204 += 9.  Packing Info =
1211 1211  
1212 1212  
1213 1213  (% style="color:#037691" %)**Package Includes**:
... ... @@ -1220,13 +1220,13 @@
1220 1220  * Device Size: 85 x 48 x 15 mm
1221 1221  * Weight: 50g
1222 1222  
1223 -= 11. Support =
1217 += 10. Support =
1224 1224  
1225 1225  
1226 1226  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
1227 1227  * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:file:///D:/市场资料/说明书/LoRa/LT系列/support@dragino.com]].
1228 1228  
1229 -= 12.  Reference =
1223 += 11.  Reference =
1230 1230  
1231 1231  
1232 1232  * [[**Firmware in Bin format**>>https://www.dropbox.com/sh/733s8xlwahhqg1d/AABxDz80lBVX_to8zNuUQWFja?dl=0]]