LS -- LoRaWAN Outdoor Temperature & Humidity Sensor User Manual

Last modified by Mengting Qiu on 2025/07/01 15:58

From 16.3 to 16.4 From 30.1 to 31.1

From version 16.4

edited by kai
on 2023/04/23 15:11

Change comment: There is no comment for this version

To version 30.1

edited by Ellie Zhang
on 2023/05/06 14:39

Change comment: There is no comment for this version

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Author

@@ -1,1 +1,1 @@
--XWiki.kai
++XWiki.Ellie

Content

@@ -1,8 +1,11 @@
--
++(% style="text-align:center" %)
++[[image:S31-B.jpg]]
--**Table of Contents：**
++
++**目录：**
++
  {{toc/}}
@@ -10,17 +10,17 @@
--= 1. Introduction =
++= 一、简介 =
--== 1.1 What is S31x-LB LoRaWAN Temperature & Humidity Sensor ==
++== 1.1 什么是 S31x-LB LoRaWAN 温湿度传感器 ==
  (((
--The Dragino S31x-LB is a (% style="color:blue" %)**LoRaWAN Temperature and Humidity Sensor**(%%) for Internet of Things solution. It is used to measure the (% style="color:blue" %)**surrounding environment temperature and relative air humidity precisely**(%%), and then upload to IoT server via LoRaWAN wireless protocol.
++Dragino S31x-LB 是 用于物联网解决方案的(% style="color:blue" %)**LoRaWAN 温度和湿度传感器。**(%%)用于(% style="color:blue" %)**精确测量周围环境温度和相对空气湿度**(%%)，然后通过LoRaWAN无线协议上传到物联网服务器。
  )))
  (((
--The temperature & humidity sensor used in S31x-LB is SHT31, which is fully calibrated, linearized, and temperature compensated digital output from Sensirion, it provides a strong reliability and long-term stability. The SHT31 is fixed in a (% style="color:blue" %)**waterproof anti-condensation casing**(%%) for long term use.
++S31x-LB采用的温湿度传感器为SHT31，是Sensirion的全校准、线性化、温度补偿数字输出，具有很强的可靠性和长期稳定性。SHT31 固定在(% style="color:blue" %)**防水防冷凝外壳**(%%)中，可长期使用。
  )))
  (((
@@ -193,7 +193,6 @@
  Following is an example for how to join the [[TTN v3 LoRaWAN Network>>url:https://console.cloud.thethings.network/]]. Below is the network structure; we use the [[LPS8v2>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/228-lps8v2.html]]  as a LoRaWAN gateway in this example.
--
  The LPS8V2 is already set to connected to [[TTN network >>url:https://console.cloud.thethings.network/]], so what we need to now is configure the TTN server.
@@ -201,10 +201,9 @@
  Each S31x-LB is shipped with a sticker with the default device EUI as below:
--[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LSN50v2-S31-S31B%20LoRaWAN%20Temperature%20%26%20Humidity%20Sensor%20User%20Manual/WebHome/image-20220607170145-1.jpeg?rev=1.1||alt="image-20220607170145-1.jpeg"]]
++[[image:image-20230426084152-1.png||alt="图片-20230426084152-1.png" height="233" width="502"]]
--
  You can enter this key in the LoRaWAN Server portal. Below is TTN screen shot:
@@ -215,18 +215,18 @@
  (% style="color:blue" %)**Add APP EUI and DEV EUI**
--[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LSN50v2-S31-S31B%20LoRaWAN%20Temperature%20%26%20Humidity%20Sensor%20User%20Manual/WebHome/image-20220611161308-4.png?width=753&height=551&rev=1.1||alt="image-20220611161308-4.png"]]
++[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LSN50v2-S31-S31B%20LoRaWAN%20Temperature%20%26%20Humidity%20Sensor%20User%20Manual/WebHome/image-20220611161308-4.png?width=753&height=551&rev=1.1||alt="图片-20220611161308-4.png"]]
  (% style="color:blue" %)**Add APP EUI in the application**
--[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LSN50v2-S31-S31B%20LoRaWAN%20Temperature%20%26%20Humidity%20Sensor%20User%20Manual/WebHome/image-20220611161308-5.png?width=742&height=601&rev=1.1||alt="image-20220611161308-5.png"]]
++[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LSN50v2-S31-S31B%20LoRaWAN%20Temperature%20%26%20Humidity%20Sensor%20User%20Manual/WebHome/image-20220611161308-5.png?width=742&height=601&rev=1.1||alt="图片-20220611161308-5.png"]]
  (% style="color:blue" %)**Add APP KEY**
--[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LSN50v2-S31-S31B%20LoRaWAN%20Temperature%20%26%20Humidity%20Sensor%20User%20Manual/WebHome/image-20220611161308-6.png?width=744&height=485&rev=1.1||alt="image-20220611161308-6.png"]]
++[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LSN50v2-S31-S31B%20LoRaWAN%20Temperature%20%26%20Humidity%20Sensor%20User%20Manual/WebHome/image-20220611161308-6.png?width=744&height=485&rev=1.1||alt="图片-20220611161308-6.png"]]
  (% style="color:blue" %)**Step 2:**(%%) Activate on S31x-LB
@@ -244,7 +244,7 @@
  === 2.3.1 Device Status, FPORT~=5 ===
--Users can use the downlink command(**0x26 01**) to ask S31x-LB to send device configure detail, include device configure status. S31-LB will uplink a payload via FPort=5 to server.
++Users can use the downlink command(**0x26 01**) to ask S31x-LB to send device configure detail, include device configure status. S31x-LB will uplink a payload via FPort=5 to server.
  The Payload format is as below.
@@ -256,7 +256,7 @@
  Example parse in TTNv3
--[[image:image-20230421171614-1.png]]
++[[image:image-20230421171614-1.png||alt="图片-20230421171614-1.png"]]
  (% style="color:#037691" %)**Sensor Model**(%%): For S31x-LB, this value is 0x0A
@@ -400,7 +400,7 @@
  Below is the typical case for the auto-update datalog feature (Set PNACKMD=1)
--[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LHT65N%20LoRaWAN%20Temperature%20%26%20Humidity%20Sensor%20Manual/WebHome/image-20220703111700-2.png?width=1119&height=381&rev=1.1||alt="image-20220703111700-2.png" height="381" width="1119"]]
++[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LHT65N%20LoRaWAN%20Temperature%20%26%20Humidity%20Sensor%20Manual/WebHome/image-20220703111700-2.png?width=1119&height=381&rev=1.1||alt="图片-20220703111700-2.png" height="381" width="1119"]]
  === 2.5.2 Unix TimeStamp ===
@@ -407,13 +407,13 @@
  S31x-LB uses Unix TimeStamp format based on
--[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LHT65N%20LoRaWAN%20Temperature%20%26%20Humidity%20Sensor%20Manual/WebHome/image-20220523001219-11.png?width=627&height=97&rev=1.1||alt="image-20220523001219-11.png" height="97" width="627"]]
++[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LHT65N%20LoRaWAN%20Temperature%20%26%20Humidity%20Sensor%20Manual/WebHome/image-20220523001219-11.png?width=627&height=97&rev=1.1||alt="图片-20220523001219-11.png" height="97" width="627"]]
  User can get this time from link:  [[https:~~/~~/www.epochconverter.com/>>url:https://www.epochconverter.com/]] :
  Below is the converter example
--[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LHT65N%20LoRaWAN%20Temperature%20%26%20Humidity%20Sensor%20Manual/WebHome/image-20220523001219-12.png?width=720&height=298&rev=1.1||alt="image-20220523001219-12.png" height="298" width="720"]]
++[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LHT65N%20LoRaWAN%20Temperature%20%26%20Humidity%20Sensor%20Manual/WebHome/image-20220523001219-12.png?width=720&height=298&rev=1.1||alt="图片-20220523001219-12.png" height="298" width="720"]]
  So, we can use AT+TIMESTAMP=1611889405 or downlink 3060137afd00 to set the current time 2021 – Jan ~-~- 29 Friday 03:03:25
@@ -423,7 +423,7 @@
  User need to set (% style="color:blue" %)**SYNCMOD=1**(%%) to enable sync time via MAC command.
--Once S31-LB Joined LoRaWAN network, it will send the MAC command (DeviceTimeReq) and the server will reply with (DeviceTimeAns) to send the current time to S31x-LB. If S31x-LB fails to get the time from the server, S31x-LB will use the internal time and wait for next time request (AT+SYNCTDC to set the time request period, default is 10 days).
++Once S31x-LB Joined LoRaWAN network, it will send the MAC command (DeviceTimeReq) and the server will reply with (DeviceTimeAns) to send the current time to S31x-LB. If S31x-LB fails to get the time from the server, S31x-LB will use the internal time and wait for next time request (AT+SYNCTDC to set the time request period, default is 10 days).
  (% style="color:red" %)**Note: LoRaWAN Server need to support LoRaWAN v1.0.3(MAC v1.0.3) or higher to support this MAC command feature, Chirpstack,TTN V3 v3 and loriot support but TTN V3 v2 doesn't support. If server doesn't support this command, it will through away uplink packet with this command, so user will lose the packet with time request for TTN V3 v2 if SYNCMOD=1.**
@@ -445,7 +445,7 @@
  **Poll message flag & Ext:**
--[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LHT65N%20LoRaWAN%20Temperature%20%26%20Humidity%20Sensor%20Manual/WebHome/image-20221006192726-1.png?width=754&height=112&rev=1.1||alt="image-20221006192726-1.png" height="112" width="754"]]
++[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LHT65N%20LoRaWAN%20Temperature%20%26%20Humidity%20Sensor%20Manual/WebHome/image-20221006192726-1.png?width=754&height=112&rev=1.1||alt="图片-20221006192726-1.png" height="112" width="754"]]
  **No ACK Message**:  1: This message means this payload is fromn Uplink Message which doesn't get ACK from the server before ( for **PNACKMD=1** feature)
@@ -470,9 +470,9 @@
  **Example:**
--If S31-LB has below data inside Flash:
++If S31x-LB has below data inside Flash:
--[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LHT65N%20LoRaWAN%20Temperature%20%26%20Humidity%20Sensor%20Manual/WebHome/image-20220523144455-1.png?width=735&height=335&rev=1.1||alt="image-20220523144455-1.png" height="335" width="735"]]
++[[image:1682646494051-944.png]]
  If user sends below downlink command:  3160065F9760066DA705
@@ -481,9 +481,9 @@
               Stop time: 60066DA7= time 21/1/19 05:27:03
--**S31-LB will uplink this payload.**
++**S31x-LB will uplink this payload.**
--[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LHT65N%20LoRaWAN%20Temperature%20%26%20Humidity%20Sensor%20Manual/WebHome/image-20220523001219-13.png?width=727&height=421&rev=1.1||alt="image-20220523001219-13.png" height="421" width="727"]]
++[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LHT65N%20LoRaWAN%20Temperature%20%26%20Humidity%20Sensor%20Manual/WebHome/image-20220523001219-13.png?width=727&height=421&rev=1.1||alt="图片-20220523001219-13.png" height="421" width="727"]]
  (((
  __**7FFF089801464160065F97**__ **__7FFF__ __088E__ __014B__ __41__ __60066009__** 7FFF0885014E41600660667FFF0875015141600662BE7FFF086B015541600665167FFF08660155416006676E7FFF085F015A41600669C67FFF0857015D4160066C1E
@@ -518,7 +518,7 @@
  )))
--(% aria-label="Data URI image image widget" contenteditable="false" role="region" style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220,220,220,0.5); display:none" tabindex="-1" %)[[image:data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==||data-widget="image" draggable="true" height="15" role="presentation" title="Click and drag to move" width="15"]](% aria-label="Data URI image image widget" contenteditable="false" role="region" style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220, 220, 220, 0.5); display:none" tabindex="-1" %)[[image:data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==||draggable="true" height="15" role="presentation" title="Click and drag to move" width="15"]](% aria-label="Data URI image image widget" contenteditable="false" role="region" style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220,220,220,0.5); display:none" tabindex="-1" title="Click and drag to resize" %)(% aria-label="Data URI image image widget" contenteditable="false" role="region" style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220,220,220,0.5); display:none" tabindex="-1" %)[[image:data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==||data-widget="image" draggable="true" height="15" role="presentation" title="Click and drag to move" width="15"]](% aria-label="Data URI image image widget" contenteditable="false" role="region" style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220, 220, 220, 0.5); display:none" tabindex="-1" %)[[image:data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==||draggable="true" height="15" role="presentation" title="Click and drag to move" width="15"]](% aria-label="Data URI image image widget" contenteditable="false" role="region" style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220,220,220,0.5); display:none" tabindex="-1" title="Click and drag to resize" %)
++(% aria-label="数据 URI 图像图像小部件" contenteditable="false" role="region" style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220,220,220,0.5); display:none" tabindex="-1" %)[[image:data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==||alt="数据 URI 图片" data-widget="image" draggable="true" height="15" role="presentation" title="单击并拖动以移动" width="15"]](% aria-label="数据 URI 图像图像小部件" contenteditable="false" role="region" style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220, 220, 220, 0.5); display:none" tabindex="-1" %)[[image:data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==||alt="数据 URI 图片" draggable="true" height="15" role="presentation" title="单击并拖动以移动" width="15"]](% aria-label="数据 URI 图像图像小部件" contenteditable="false" role="region" style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220,220,220,0.5); display:none" tabindex="-1" title="单击并拖动以调整大小" %)的(% aria-label="数据 URI 图像图像小部件" contenteditable="false" role="region" style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220,220,220,0.5); display:none" tabindex="-1" %)[[image:data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==||alt="数据 URI 图片" data-widget="image" draggable="true" height="15" role="presentation" title="单击并拖动以移动" width="15"]](% aria-label="数据 URI 图像图像小部件" contenteditable="false" role="region" style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220, 220, 220, 0.5); display:none" tabindex="-1" %)[[image:data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==||alt="数据 URI 图片" draggable="true" height="15" role="presentation" title="单击并拖动以移动" width="15"]](% aria-label="数据 URI 图像图像小部件" contenteditable="false" role="region" style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220,220,220,0.5); display:none" tabindex="-1" title="单击并拖动以调整大小" %)的
  == 2.6 Temperature Alarm Feature ==
@@ -526,7 +526,7 @@
  S31x-LB work flow with Alarm feature.
--[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LSN50v2-D20-D22-D23%20LoRaWAN%20Temperature%20Sensor%20User%20Manual/WebHome/image-20220623090437-1.png?rev=1.1||alt="image-20220623090437-1.png"]]
++[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/LSN50v2-D20-D22-D23%20LoRaWAN%20Temperature%20Sensor%20User%20Manual/WebHome/image-20220623090437-1.png?rev=1.1||alt="图片-20220623090437-1.png"]]
  == 2.7 Frequency Plans ==
@@ -725,61 +725,61 @@
  * Update with new features.
  * Fix bugs.
--Firmware and changelog can be downloaded from : **[[Firmware download link>>https://www.dropbox.com/sh/kwqv57tp6pejias/AAAopYMATh1GM6fZ-VRCLrpDa?dl=0]]**
++固件和变更日志可以从以下位置下载：**[[固件下载链接>>https://www.dropbox.com/sh/kwqv57tp6pejias/AAAopYMATh1GM6fZ-VRCLrpDa?dl=0]]**
--Methods to Update Firmware:
++更新固件的方法：
--* (Recommanded way) OTA firmware update via wireless: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Firmware%20OTA%20Update%20for%20Sensors/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Firmware%20OTA%20Update%20for%20Sensors/]]
--* Update through UART TTL interface. **[[Instruction>>http://wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware]]**.
++* （推荐方式）无线OTA固件更新：  [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Firmware%20OTA%20Update%20for%20Sensors/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Firmware%20OTA%20Update%20for%20Sensors/]]
++* 通过 UART TTL 接口更新。**[[指令>>http://wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware]]**。
--= 6. FAQ =
++= 6. 常见问题 =
--= 7. Order Info =
++= 7. 订单信息 =
--Part Number: (% style="color:blue" %)**S31-LB-XX  / S31B-LB-XX**
++零件号：(% style="color:blue" %)**S31-LB-XX / S31B-LB-XX**
--(% style="color:red" %)**XX**(%%): The default frequency band
++(% style="color:red" %)**XX**(%%) : 默认频段
--* (% style="color:red" %)**AS923**(%%): LoRaWAN AS923 band
++* (% style="color:red" %)**AS923**(%%) : LoRaWAN AS923 频段
--* (% style="color:red" %)**AU915**(%%): LoRaWAN AU915 band
++* (% style="color:red" %)**AU915**(%%) : LoRaWAN AU915 频段
--* (% style="color:red" %)**EU433**(%%): LoRaWAN EU433 band
++* (% style="color:red" %)**EU433**(%%) : LoRaWAN EU433 频段
--* (% style="color:red" %)**EU868**(%%): LoRaWAN EU868 band
++* (% style="color:red" %)**EU868**(%%) : LoRaWAN EU868 频段
--* (% style="color:red" %)**KR920**(%%): LoRaWAN KR920 band
++* (% style="color:red" %)**KR920**(%%) : LoRaWAN KR920 频段
--* (% style="color:red" %)**US915**(%%): LoRaWAN US915 band
++* (% style="color:red" %)**US915**(%%) : LoRaWAN US915 频段
--* (% style="color:red" %)**IN865**(%%): LoRaWAN IN865 band
++* (% style="color:red" %)**IN865**(%%) : LoRaWAN IN865 频段
--* (% style="color:red" %)**CN470**(%%): LoRaWAN CN470 band
++* (% style="color:red" %)**CN470**(%%) : LoRaWAN CN470 频段
--= 8. Packing Info =
++= 8. 包装信息 =
--(% style="color:#037691" %)**Package Includes**:
++(% style="color:#037691" %)**套餐包括**：
--* S31x-LB LoRaWAN Temperature & Humidity Sensor
++* S31x-LB LoRaWAN 温湿度传感器
--(% style="color:#037691" %)**Dimension and weight**:
++(% style="color:#037691" %)**尺寸和重量**：
--* Device Size: cm
++* 设备尺寸：cm
--* Device Weight: g
++* 设备重量：g
--* Package Size / pcs : cm
++* 包装尺寸/个 : cm
--* Weight / pcs : g
++* 重量/个：克
--= 9. Support =
++= 9.支持 =
--* Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
++* 周一至周五的 09:00 至 18:00 GMT+8 提供支持。由于时区不同，我们无法提供现场支持。但是，您的问题将在上述时间表中尽快得到解答。
--* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]]
++* 提供尽可能多的关于您的询问的信息（产品型号、准确描述您的问题和复制它的步骤等）并发送邮件至 [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]]

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Changes for page S31/S31B-LB/LS -- LoRaWAN Outdoor Temperature & Humidity Sensor User Manual

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